K Tatucu
Excellent experience and service provided by Katie Frith. She was very kind and saw us through from beginning to end, while we found the right home and applied for a mortgage. Katie made a process that we were dreading seem easy peasy.... Read more
Buyer
9th Nov 2024 (14 weeks ago)
O Tatucu
Amazing experience, Katie was really helpful getting us all the mortgage information we needed. Will definitely contact her again next time.... Read more
9th Nov 2024 (14 weeks ago)
N Chatterton
Holly was absolutely fantastic.Great attitude always enthusiastic .Wouldn't esitate to contact her.always super professional... Read more
1st Nov 2024 (15 weeks ago)
L Tarlton
Me and my partner have just bought our first house through Frank Innes. Holly was working on our purchase and she was so helpful throughout even though the process was extremely rocky. She always did whatever she could to help speed things up, or to answer all my first time buyer questions. We felt in safe hands the whole way through.... Read more
Buyer
26th Oct 2024 (16 weeks ago)
A Ekundayo
Many thanks to Keira , for giving me a wonderful opportunity to rent the property am living in, thank you for been a very friendly and helpful agent , thank you for making the process so easy for me, You are the BEST Kiera.... Read more
Tenant
22nd Oct 2024 (16 weeks ago)
Marsi
After a few months of searching for a new place to rent, we finally found Frank Innes that helped us find a home. Kiera did a fantastic job and helped us with every step of the process, quickly and hassle free. Highly recommend... Read more
Tenant
22nd Oct 2024 (16 weeks ago)
F Estell
Me and my partner found the team so friendly throughout the whole process. Our agent Kiera kept us updated throughout the whole process and was always super friendly and helpful whenever we had any questions, as it was our first time moving together. Couldn’t ask for better staff, and we are very happy with our new place! They gave us everything we needed and more.... Read more
Tenant
21st Oct 2024 (17 weeks ago)
J McCulloch
We approached Frank Innes/Chesterfield following a recommendation by friends who had recently sold a property with them. We were both in the same situation of recently losing a parent and having to sell their home. Everyone was sensitive to our situation. All viewings were handled by the agent with a minimum of fuss and we were constantly updated with feedback. The sale was fortunately seamless and from start to finish around 4 months. Thank you for your professionalism and sensitivity during a very stressful time.... Read more
Seller
20th Oct 2024 (17 weeks ago)
P Tapton
I came into branch a little bit ago to look into possible homes for me and my family and I sat and spoke with Kiera who was amazing the whole time. I had felt rushed in other offices but Kiera sat and spoke with me about each house and was extremely helpful and welcoming. Would definitely recommend to people wanting to look into rentals... Read more
18th Oct 2024 (17 weeks ago)
M AlBazi
Great service, very nice and helpful.
Dealt with Kiera, she was amazing all the way, and helped with all my queries, really happy with my experience so far.... Read more
18th Oct 2024 (17 weeks ago)
J Steiner
Husband and myself were looking for a new place and gave Frank Innes a call. We spoke to Kiera, who has been incredible helpful from the start. She talked us through every process and explained everything to us and even know still continues to check in. The website they are using for paying rent and checking your documents is easy to understand and navigate too. Really great service and soooo pleased!!!... Read more
Tenant
18th Oct 2024 (17 weeks ago)
V CHITSIKE
Many thanks to Keira who gave us a wonderful opportunity to rent the house we are living in.Good job Keira will always appreciate your services We are so happy as a family.... Read more
Tenant
18th Oct 2024 (17 weeks ago)
J Webb
A very friendly, approachable team, nothing is too much trouble. Holly kept in touch at all points of the process. Always made sure viewings were carefully monitored and did their best to help me find the right place for me.... Read more
18th Oct 2024 (17 weeks ago)
S butler
Fantastic service. We were buying in the Chesterfield area and nothing was too much trouble for the Frank Innes Team. We would definitely recommend them.... Read more
Buyer
13th Oct 2024 (18 weeks ago)
S wright
I big thankyou especially to Holly and Molly and also the rest of the team, for all their help, from putting our mum's property on the market, to finding a buyer and chasing both sets of solicitors when necessary upto completion. I highly recommend Frank Innes in Chesterfield for their professional and friendly service.... Read more
Seller
4th Oct 2024 (19 weeks ago)
K Parker
Mollie, Holly and Jennie were absolutely fantastic with the sale of my dad’s property. They were always extremely helpful and made the process so much easier and always acted fast with any responses to any queries I had. I cannot recommend this company enough. Always so polite and friendly which really helped put my myself and my dad’s minds at ease.... Read more
Seller
1st Oct 2024 (19 weeks ago)
D Jarvis
Mollie was excellent kept me updated throughout would highly recommend Frank Innes Chesterfield... Read more
6th Sep 2024 (23 weeks ago)
D Tye
Jenni, Holly and Mollie were fantastic. They chased our purchase consistently for us and really helped us. We felt like friends in the end and hugely appreciated all their help. Couldn’t recommend enough!... Read more
Buyer
5th Sep 2024 (23 weeks ago)
S Mallender
We were looking to rent a bungalow in Hollingwood, Chesterfield, Keira and the rest of the team were excellent with their service and very polite.... Read more
28th Jul 2024 (6 mo. ago)
M Wang
Avoid this unprofessional estate management company. Nightmare to deal with, doing nothing and asking you pay for nonsense fee.... Read more
19th Jun 2024 (7 mo. ago)
J Shek
Recently purchased a property that was for sale. From start to finish Mollie & Holly both helped us get there. Due to slowness from solicitors we had to wait far longer than anticipated but Mollie kept us updated & was always quick to respond to emails and went above and beyond to chase up solicitors & get answers even when she didn’t have to.
Holly was out first contact with the estate agents and showed us around the house. Informative and professional right from the start which ultimately was the start of buying our own home. Congratulations to your professionalism & great service.
Also , the “welcome to your new home” box was a nice detail full of promotions , snacks & offers. Well Done !!... Read more
Buyer
18th Jun 2024 (7 mo. ago)
C Person
Molly was extremely helpful and knowledgeable and we have appreciated all her help. We will certainly be using in the future.... Read more
22nd Mar 2024 (10 mo. ago)
M Girling
Great service, very friendly and informative. Helped me at every step of the way moving into my new home, Kiera was brilliant.... Read more
14th Mar 2024 (11 mo. ago)
K Whitehead
Kim W 12/03/2024
I have been looking for a suitable property to rent and found one being let by Frank Innes, I have been speaking with Kiera Thomson-Bradford who has been fantastic from the start and is continuously helping throughout the process and towards the completion, she is very professional and extremely helpful 5*.... Read more
Tenant
12th Mar 2024 (11 mo. ago)
M Akbar
After looking for a property for 2 months and loosing hope I would find one in the area I wanted. I called Kiera in regards to a different however she was amazing and so proactive in finding me a gorgeous property similar to what I wanted. She also made the process so smooth and efficient... Read more
9th Mar 2024 (11 mo. ago)
T Construction
Mollie has been excellent throughout buying our property always kept me informed from day one I’m really happy with the service she has provided would recommend everyone to use them!! If I could give her more stars I would, thanks mr taylor... Read more
Buyer
8th Mar 2024 (11 mo. ago)
J Beighton
Great help couldn’t have asked for more of them would defo recommend... Read more
4th Mar 2024 (11 mo. ago)
D Fletcher
Frank innes have supported me really well with my new house I'm renting with them nothing is too much trouble for them Thanks Dawn Fletcher... Read more
Tenant
8th Feb 2024 (1 year ago)
B MANYEMBA
Excellent service, Jessica Musgrove helped me find the most appropriate property that was perfect for me. She was so helpful, cheerful and very patient, thank you do much and keep up the good work????... Read more
31st Jan 2024 (1 year ago)
J Wong
Rather disappointing service - we called to enquire about a property and were told we could not yet book for viewings. Called again a few days later (post bank holidays and weekend) to be told viewings had gone ahead and applications could not be made.
We can understand picking other people etc but the dishonesty is appalling and there was absolutely no need to lie.... Read more
3rd Jan 2024 (1 year ago)
K Yim
Megan has been helpful in arranging the viewing and setting up utilities. Also effective incident reporting as well. Good job team.... Read more
19th Dec 2023 (1 year ago)
E Abdyli
I moved to Chesterfield only 1 month ago. I would describe Gemma, Amy & Megan as brilliant. Frank Innes team is the best. Thank you is not enough for them.... Read more
1st Dec 2023 (1 year ago)
S Shariff
Would definitely recommend, Gemma and team always there to help when needed...many thanks... Read more
13th Nov 2023 (1 year ago)
J Moreira
Great estate agents!!! Megan & Amy and Gemma have all been a pleasure to deal with and have made the process smooth and stress-free!
I wanted to express my personal gratitude for the services they have provided throughout this time.... Read more
3rd Nov 2023 (1 year ago)
A Taylor
Amy in lettings helped me find the most amazing place for me to rent. I applied for one house and i wasn't successful but Amy continued to help me find another house and thankfully i was accepted. I dealt mostly with Amy but Gemma and Megan also played a part in helping me sort my house. Very helpful, polite and always got back to any questions i had very quickly! I couldn't recommend enough!... Read more
Tenant
27th Oct 2023 (1 year ago)
A International
Good support team... Read more
27th Oct 2023 (1 year ago)
C Wood
Sorted a rental property for myself. The team were very helpful and it easy to complete all the necessary steps.... Read more
Tenant
12th Sep 2023 (1 year ago)
A Gibson
Frank Innes provided me with a great experience through and through! Would definitely reccommend, and give a big shoutout to Amy for all of her amazing help :)... Read more
7th Sep 2023 (1 year ago)
A Dawson-Kavanagh
Fantastic experience moving to new town at quite short notice. Amy, Gemma, and Megan have been super helpful and kept me informed the whole way through.... Read more
Tenant
28th Jun 2023 (1 year ago)
J Gains
The overall experience by the team was great they kept me up to date when need and they informed me and my partner throughout would highly recommend when moving
Many thanks to Gemma Amy & Megan... Read more
22nd May 2023 (1 year ago)
B Newton
Very friendly, helpful, efficient, and lots of patience as I seemed to have endless questions !... Read more
22nd May 2023 (1 year ago)
S Cross
Thank you for all your help! Amy, Gemma and Megan, you have been fantastic. You have gone over and above to help us and accommodate viewings. Would highly recommend Frank Innes because of you. ??... Read more
19th May 2023 (1 year ago)
M Needham
I wanted to say how professional and expert Anisha was on both viewings... Read more
24th Apr 2023 (1 year ago)
C K
Really helpful service when looking for a new place to live. Fast and professional communication and services.... Read more
18th Apr 2023 (1 year ago)
R Burns
I bought my rental apartment through Frank Innes, and always found the staff at the Chesterfield office to be friendly and eager to help. I was so satisfied with their service that I now use them to rent the property for me. Issues and queries are dealt with quickly, and it's always a pleasure to pop into the office when necessary. I can highly recommend them.... Read more
Landlord
14th Apr 2023 (1 year ago)
T Ashmore
Fantastic service!
Was worried about renting after selling my house, Amy helped me through every step of the process, was very friendly and not judgemental!
Would 100% recommend speaking to Amy if going into rented accommodation! She is just an incredible person!!... Read more
Tenant
11th Apr 2023 (1 year ago)
P Grimpokostas
Recently me and my partner were on the hunt to rent a property and thanks to the amazing team at Frank Innes we got exactly what we wanted. Gemma, Amy and Megan have been very helpful, supportive and understanding during the process and now we have a lovely house we call home. I would urge and recommend to anyone looking for a house please do use this Estate’s Agents. Thank again girls, couldn’t have done it with out you.... Read more
Tenant
7th Apr 2023 (1 year ago)
S James
We have recently moved into a new rental property through Frank Innes and they have been absolutely brilliant every step of the way - from the viewing, to the quick turnaround and moving in. They have also responded in a timely manner to any concerns or queries. Thank you so much Megan and team, we are very grateful and would definitely recommend you. Megan was very friendly, approachable and professional throughout.... Read more
Tenant
6th Apr 2023 (1 year ago)
S Leung
Frank Innes served me such a professional way that really make our family feel comfortable and happy. A great experience at all.
Thanks Frank Innes.... Read more
4th Apr 2023 (1 year ago)
B boop
Amy and Gemma looked after myself and my partner really well! We had a really quick move process and they were extremely helpful with any questions we had. A lovely team! Would really recommend... Read more
3rd Apr 2023 (1 year ago)
B Randle
Anisha was fantastic in person and on the phone. Credit to the company.... Read more
27th Mar 2023 (1 year ago)
W Drabble
We needed a new property to rent after our current landlord decided to sell up. From my first contact with Frank Innes I was really impressed with all the team. We met Megan for a viewing and she could not have been any more helpful with her explanation of the house and also the application process. We were successful with our application and the communication and help since has been excellent. I would highly recommend using Frank Innes when looking for your next property.... Read more
Tenant
21st Mar 2023 (1 year ago)
C Whitaker
Very approachable and always there to help and give you advice.
Definitely recommend!!!... Read more
17th Mar 2023 (1 year ago)
C maloney
We have been looking for a property and it has been a pleasure to deal with the staff at Frank Innes, especially Anisha who has listened to our requirements and answered any questions both promptly and professionally. She is proactive and always enthusiastic about the potential of the properties they are selling. We would definitely recommend them as an agency!... Read more
14th Mar 2023 (1 year ago)
B Grippo
I've had the pleasure with dealing with Amy Norton! She has made the process so easy and stress free! She has been Always so easy to contact throughout ! Would recommend 100% xx... Read more
13th Mar 2023 (1 year ago)
J Struggles
I want to thank all of the Frank Innes Chesterfield team for a few reasons. Firstly, me and my partner were looking for a fast move on a certain property which Frank Innes were able to deliver on. Upon moving in, everything went smooth and the house itself is perfect for what we want. A special thank you specifically to, Amy, Megan & Gemma.
We also needed to report a repair and within 1 day Frank Innes had someone out to fix the issue (just to add, it was a small repair needed. Nothing bad to reflect on the property).
Thank you!... Read more
Tenant
9th Mar 2023 (1 year ago)
A Pais
Gemma and Amy were very helpful right from the start. Would happily recommend. Thanks... Read more
9th Mar 2023 (1 year ago)
J Exford
Great team, both lettings and sales.
I have used them for both purchases and finding tenants.
They have always provided a fast, friendly and efficient service(2017).
Since this first review we have used them for several re-lets, all of which
have been done in a highly efficient manner, and always been focussed on maximising rental earnings.
Recently two of our tenants moved on in the same month.
The new rental team managed to re-let them both at the first viewings
with virtually no loss of income.
Highly recommended.
Still getting the same high level of service in 2023.
This time from the latest team, Gemma, Amy and Megan.
We had cause to find a new tenant around the 2022 Xmas period and they managed to book five viewings on the same afternoon whilst the flat was being decorated.
Four of the five potential tenants submitted applications.
Another successful re-let accomplished.
Well done team.... Read more
Landlord
9th Mar 2023 (1 year ago)
A Myers
We have bought and rented with Frank Innis. The sale was easy and Rishi really looked after the process well before handing us over to Gemma who looked after the rental for us.
We now have two properties which were both advertised and rented with Gemma quickly and with no hassle! Thanks... Read more
Landlord
9th Mar 2023 (1 year ago)
V Anand
I recently used Frank Innes - Gemma and her team to help rent out my property, and I couldn't be happier with the level of service and expertise they provided. From the very start, Frank Innes took the time to understand my needs and goals for renting out my property.
They worked tirelessly to find suitable tenants for my property, conducting thorough background checks and providing me with regular updates on their progress. Their attention to detail and professionalism was impressive, and they were always available to answer any questions or concerns I had.
I highly recommend Frank Innes to anyone looking for a reliable and professional estate agent to help rent out their property. Thank you for all your hard work!"... Read more
Landlord
9th Mar 2023 (1 year ago)
D Bentley
Wonderful care and attention from management and staff. 100% professional and effective service.... Read more
3rd Mar 2023 (1 year ago)
Z Yates
Very happy with the service we received phoebe and aisha have we wonderful thankyou... Read more
20th Feb 2023 (1 year ago)
L Khoo
amazing service and always has patience to answer questions... Read more
2nd Feb 2023 (2 years ago)
C McFarlane
Incredibly efficient and friendly too; the whole renting application and subsequent tenancy went really smoothly. Amy and Gemma couldn’t do enough for us, they have been brilliant. I've been renting now for the best part of 27 years and I have to say that Frank Innes have been the best Agency I have dealt with. If I could leave more stars, I would!!! Thankyou so much.... Read more
Tenant
14th Jan 2023 (2 years ago)
G YT
From Chris and Annabelle Tongue
The service received from the branch team was exceptional. Anisha Bowry Our main contact was professional, polite and courteous at all times. Nothing was too much trouble, her friendly personality and can do attitude made our relocation less stressful, an absolute credit to Frank Innes. We greatly appreciated all help and support from the entire Frank Innes Team in Chesterfield. Thank you for your attention to detail and thank you for making us feel our business was valued.... Read more
11th Jan 2023 (2 years ago)
A Peer
Had an exceptional experience with Gemma. The letting process was quick and expedient, and they tended to my needs as a tenant. Their online Portal Tili, is also a great tool to set up utilities, extras, and council tax before moving to property. I would highly recommend.... Read more
Tenant
11th Jan 2023 (2 years ago)
P 4u
Laura and Gemma in lettings are a pleasure to deal with. They show great patience and go that extra mile to provide a great customer experience.... Read more
Landlord
14th Aug 2022 (2 years ago)
J Ritchie
Would like to say a big thank you to Laura Wilson from the chesterfield office you have been a absolute superstar. She is always very friendly and helpful I really can’t thank you enough.... Read more
13th Aug 2022 (2 years ago)
S Redford
Really friendly staff, Thank you Gemma Bailey.... Read more
11th Aug 2022 (2 years ago)
airons
Star treatment Team, Lettings ,Chesterfield branch, all ways do a great job, used them for many years,many thanks keep up the good work.????????... Read more
10th Aug 2022 (2 years ago)
J Vickers
Fantastic service from the girls at Frank Innes, Gemma and Laura dealt with our rental property quickly and efficiently, extremely helpful and always there when we needed them. Will be using them again soon. Thanks girls! (Sorry, not forgetting Brad too!)... Read more
10th Aug 2022 (2 years ago)
G Loughnane
Frank Innes Estate Agents have been wonderful to deal with, including our whole experience of selling our property and in purchasing our new home. In particular, I would love to thank one Sales Agent in particular, Miss Jennifer Gregory, an absolute Godsend & diamond in the making!! Without her knowledge, determination, experience & expertise, My wife & myself would've pulled out of the transaction of buying the current property. But with Jennie's invaluable support, she made it all happen, and we are eternally grateful to you Jennie!!
I know you will make many people/couples/etc, happy getting them their ideal home / property!!
Grazie Mille,
Gerard & Sally Loughnane... Read more
2nd Aug 2022 (2 years ago)
D newton
Great service especially from employee Jennifer at Chesterfield who on more than one occasion went above and beyond. Really brilliant at her job. Thankyou.... Read more
2nd Aug 2022 (2 years ago)
K Cunningham-Ravey
Excellent professional estate agent who made our move so easy. Nothing was too much trouble. Constant communication. Laura Wilson our negotiator is the epitome of professionalism and an absolute credit to the company. Highly recommend.... Read more
1st Jun 2022 (2 years ago)
J Harrison
Fabulous fast friendly service helped us find a property last year contacted them recently and my daughter now has her own happy home
Thank you ladies... Read more
22nd Apr 2022 (2 years ago)
Zahra
Myself and my children were relocating back to Chesterfield to be closer to family. I viewed the property with Christie who was so lovely! When I viewed the house, I knew it was the one! I was then introduced to Laura whilst going through all the application process, there was some hiccups along the way but Laura Wilson absolutely jumped through Hoops to get me this property & I can never thank her enough, we love our new home & you really have changed our lives as this has given us to the opportunity to be so close to our incredibly important family & after losing my Dad last year, my mum can watch my children grow up on her doorstep! Laura, Thank you from the bottom of my heart, I am so grateful! Thank you so so much! Jeanette, xxx... Read more
Tenant
14th Apr 2022 (2 years ago)
A Sale
Exceptional. Laura has been excellent, very professional and always happy to help. Dealt with everything efficiently and all communications promptly. No cause for concern. Always dealt with me in a professional manner. Lovely team.... Read more
11th Apr 2022 (2 years ago)
P Trower
Good service provided by Sarah P, very helpful, competent and all went smoothly. A1 service.... Read more
1st Apr 2022 (2 years ago)
P Bird
We are in the process of moving house. Frank Innes have now secured a buyer, the process has been handled profesionally with no concern or issues. I would like to take this opportunity to thank everyone in the Chesterfield branch.... Read more
Seller
6th Mar 2022 (2 years ago)
M hadley
Unbelievable unprofessionalism, complete time wasters, management system so poor - avoid them.... Read more
3rd Mar 2022 (2 years ago)
L Spencer
Laura helped us find a property having had a bad experience with our last letting agent. We had a few bumps in the road and she was so understanding and caring - and had to put up with my meltdowns! Couldn't have asked for better. Thank you so much Laura, you are a total star.... Read more
2nd Feb 2022 (3 years ago)
A Hensman
We have recently rented a property through Frank Innes Chesterfield and we were extremely impressed with Laura. Her professionalism, help and support throughout, quick response to emails and availability on the phone. We would very much recommend this Letting Agent.... Read more
Tenant
28th Jan 2022 (3 years ago)
H Down
Natalie and the team are absolutely amazing!! I was recommended Natalie at Frank Innes by a family member as was struggling to manage my tenants and was in the process of evicting them (which was VERY stressful and i had no idea). Even though i engaged (and only paid for) a new tenancy with them, Natalie gave lots of valuable advice and reassurance about my old tenants and the process. She even helped me with the exit report for the old tenants. Absolute 5 star service. I now have my property in fantastic hands and i couldnt be happier!... Read more
Landlord
28th Jan 2022 (3 years ago)
A John
Very helpful for first time movers and very friendly staff highly recommend... Read more
27th Jan 2022 (3 years ago)
M Akiode
Laura was very helpful, kind and positive.... Read more
7th Jan 2022 (3 years ago)
Dave
I’m mid way through the sale of my property with Frank Innes Chesterfield and Rishi and the team have been friendly, professional and efficient throughout keeping me informed and up to date at every stage.... Read more
Seller
7th Jan 2022 (3 years ago)
G Howson
From day one we found Rishi to be helpful, friendly, efficient and very professional.... Read more
7th Jan 2022 (3 years ago)
J Bentley
From the initial visit from Sarah, through to the final sale, every member of the team worked hard to get us the best sale, and kept us fully informed throughout the process. I would have no hesitation in recommending them to anyone selling their property. Thank you so much!... Read more
Seller
18th Dec 2021 (3 years ago)
E Gould
Avoid! I am not one to ever write reviews but for the sake of future customers- This agency neglects all duty of care for tenants and represents illegal landlords. Even in the light of blatant law breaking from a ‘self managing’ landlord they represent, (including a burst heating pipe for months causing additional issues such as flooding and damp), intimidation and bullying, the agency did nothing.
In addition they sold the property incorrectly at the beginning of the lease, failing to disclose points of interest requested by the landlord to be passed on to prospective tenants. They also made errors in the contract. Just avoid at all costs, there are some fantastic, impartial but supportive agencies in Chesterfield, this is not one of them.... Read more
Tenant
15th Dec 2021 (3 years ago)
Avoid! I am not one to ever write reviews but for the sake of future customers- This agency neglects all duty of care for tenants and represents illegal landlords. Even in the light of blatant law breaking from a ‘self managing’ landlord they represent, (including a burst heating pipe for months causing additional issues such as flooding and damp), intimidation and bullying, the agency did nothing.
In addition they sold the property incorrectly at the beginning of the lease, failing to disclose points of interest requested by the landlord to be passed on to prospective tenants. They also made errors in the contract. Just avoid at all costs, there are some fantastic, impartial but supportive agencies in Chesterfield, this is not one of them.... Read more
Tenant
15th Dec 2021 (3 years ago)
S smith
Nothing but an amazing experience, I had laura from Frank innes at the Chesterfield branch dealing with me, she was amazing, always at the property before hand, very professional and showed me around perfectly, she had so much information about the property, explained everything fantasticly and answered every question I asked, did a brilliant tour with myself and knew exactly what to do when the paper work was involved, she was amazing at sorting out anything I needed with the landlord and was always polite and very quick to answer any queries, she was very professional throughout my whole experience and I highly recommend her to anyone wanting a top agent at the Chesterfield branch, thank you so much for everything.... Read more
Tenant
2nd Dec 2021 (3 years ago)
C Brown
Dealt with April, very helpful and professional. Emails always answered quickly!... Read more
30th Nov 2021 (3 years ago)
N Harthill
Helpful and professional throughout... Read more
27th Oct 2021 (3 years ago)
A Clayton
As part of buying a new property
Rishi at the Chesterfield branch has been fantastic throughout.
Really responsive and professional throughout.... Read more
Buyer
21st Oct 2021 (3 years ago)
K Rodrigo
Positive: Professionalism, Responsiveness
We dealt with April and she was friendly , polite, always answered to emails promptly. Rest of the team was also helped during her holiday's Recommend them for a stress free and professional service.... Read more
20th Oct 2021 (3 years ago)
F Smith
yet again great service, energy and professionalism from the lettings team... Read more
Landlord
1st Sep 2021 (3 years ago)
M guthrie
Natalie and Laura have been wonderful - helping me with both a house rental and the trickier rental of a retirement flat. They found suitable tenants for both properties within a week. They are professional, knowledgeable and friendly and I would recommend them to anyone requiring this service. Take the guesswork out of being a landlord - let them do it.... Read more
Landlord
17th Aug 2021 (3 years ago)
S Wooldridge
Really nice professional people. Nothing is too much trouble. Special thanks to Rishi and April for helping us purchase our new property.... Read more
Buyer
30th Jul 2021 (3 years ago)
S Salisbury
I am presently in the process of buying a property with F Innes and I have been super impressed with the service I have received from April Palin in the Chesterfield office. No pressure, no nonsense, just what you want from an estate agent.... Read more
Buyer
29th Jul 2021 (3 years ago)
M Shortt
We’re currently in the process of purchasing our new house and had the privilege of giving Frank Innes Estate Agent the task of doing so. We met a very special and professional agent Rishi and he is amazing. They know how to look after their customers.
Keep up the good work guys.
M & M... Read more
Buyer
27th Jul 2021 (3 years ago)
C Crookes
April and the team have been incredible with their support and help from the moment we told them we wanted to buy a house, informing us of properties in our price range and supporting us as we went through the process of buying our first home. Their support meant we were able to complete and move I three months.... Read more
Buyer
5th Jul 2021 (3 years ago)
S Jimmy
I Have dealt with many Estate Agents over the years and I have to say This Agent is one of the best!
I would like to thank Rishi April and Sarah who all helped make the process of buying my new home easy and enjoyable.
I will definitely recommend Frank Innes (Chesterfield) to all my friends and family.
Thanks again and Keep up the good work :)... Read more
Buyer
29th Jun 2021 (3 years ago)
C Wade
Frank Innes found me the house of my dreams. They are efficient, friendly and very helpful... Read more
Buyer
27th Jun 2021 (3 years ago)
R Moffatt
We are currently selling our property with Frank Innes and to date we are extremely impressed with their service.
Everyone has been friendly, polite, courteous and professional throughout. We have been kept in the loop the whole time.
When we decided to sell we rang Frank Innes up at approx 9.30am one morning and Sarah was there by 12 noon the same day. We had 4 viewings before it even went on the market and was sold within about 10 days.
Fingers crossed everything else with the sale goes as smoothly.
Can highly recommend Sarah, April, Rishi and the rest of the team at Frank Innes Chesterfield.... Read more
Seller
11th Jun 2021 (3 years ago)
J Moon
We have bought and sold many properties over the years but can honestly say that Rishi and the team have been excellent and kept us well informed. We wouldn’t hesitate to recommend and use Frank Innes again.... Read more
Seller
8th Jun 2021 (3 years ago)
M Wilson
Excellent and efficient service from our contact Rishi.... Read more
7th Jun 2021 (3 years ago)
S Dobson
Great service! Great communication with Rishi and April in particular, we’ve been kept up to date every step of the way. Would definitely recommend!... Read more
3rd Jun 2021 (3 years ago)
Laura
We have had a great experience with Frank Innes Chesterfield so far. The process is going quickly and smoothly, and the team are noticeably more respectful and accommodating than other agents we have dealt with. The negotiations to reach an agreeable offer were dealt with very fairly and graciously. Thank you!... Read more
18th May 2021 (3 years ago)
S Waite
Very pleasant and helpful staff, keeping in touch at all times.
Would definitely recommend.
Susie Waite... Read more
18th May 2021 (3 years ago)
M Nash
The team have been extremely proactive and helpful in finding potential buyers for our property. April, Rishi and Luke also kept me updated me with viewing appointments and feedback on a regular basis. An excellent all round service and would definitely recommend their services.... Read more
Seller
17th May 2021 (3 years ago)
M (Matthew__BTC)
The whole team at Frank Innes Chesterfield were extremely helpful with the purchase of our house.
The transaction was not straightforward by any means (not their fault) but despite this they did all they could to help complete the purchase.
They answered all our queries promptly and liaised with the respective solicitors to take some if the pressure off us.
Highly recommended.... Read more
Buyer
13th May 2021 (3 years ago)
A Johal
Proactive, personal and passionate about finding you a home and selling your house (if that's what you want).
I've had a few dealings with FI over the past 12 months and each time the experience has been good!
On the most recent occasion Sarah came to value our property and we discussed the kind of property we were looking to move into - she immediately identified 3 properties which fulfilled our criteria.
Mark the mortgage consultant is knowledgeable and efficient and April, Luke, and Rishi are always friendly and fast.... Read more
12th May 2021 (3 years ago)
B Vasey
This our first time using their service, with our house sale going through with them currently and would highly recommend the team! Very professional, friendly and comms is always on point. Usually call us as no need to chase. Rishi and Luke have been particularly helpful.... Read more
Seller
11th May 2021 (3 years ago)
Z Brittain
April and Rishi worked hard arranging visits for us. Kept me up to date with information, feedback and finally an offer.
Thank you.... Read more
10th May 2021 (3 years ago)
A Ward
Luke the manager at Frank Innes was extremely helpful and really went out of his way to push through our sale. Thanks Luke... Read more
Seller
5th May 2021 (3 years ago)
G Wood
Excellent service. Everyone i have dealt with has been brilliant and all beyond helpful. Sold our property with 24 hours, communication was excellent. Would highly recommend... Read more
Seller
12th Apr 2021 (3 years ago)
D Joiner
I was looking for my first buy-to-let property in Chesterfield and I was very fortunate to deal with Rishi.Of all the agents I made enquiries with, he was the only one who took a real interest and time to listen to what I was looking for, offer advice and show me a range of properties which offered different options and possibilities. Very happy with the service received, and a mention to Luke who was on the case to help push through the conveyancing.... Read more
Buyer
12th Apr 2021 (3 years ago)
S Emery
April and her sales team successfully secured us of buying a house in just 4 days. Absolutely incredible professional service. Excited to become a homeowner. Would highly recommend using Frank Innes Estate Agents.... Read more
Buyer
7th Apr 2021 (3 years ago)
D Smith
As potential first time buyers we have had many questions and April was so lovely and had so much patience for every single question she had. I really feel like she went above and beyond for us throughout our time trying to figure out how to be a first time buyer and what that meant for us. April was easy to get hold of, very professional and super lovely.... Read more
6th Apr 2021 (3 years ago)
I barthorpe
Frank Innes Chesterfield branch headed by Luke Starnes and his team, did a dedicated and professional job, for the purchase of a property,... Read more
Buyer
4th Apr 2021 (3 years ago)
J BATTEN
Thank you to Rishi who took us around for our viewing. He was extremely friendly, professional, helpful and talkative. Nothing was too much trouble, all our questions were answered and we were not made to feel rushed. Thank you:)... Read more
29th Mar 2021 (3 years ago)
B Boice
Very good service from start to finish. Kept informed every step of the way .great team headed by Luke. Very professional informative and always available to help .highly recommended as they use every means possible to sell your property. A big thankyou to the team... Read more
Seller
25th Mar 2021 (3 years ago)
D Kirk
Luke & his sales team secured the sale of our house in less than a week. They provided fantastic communication throughout, making the process as smooth as it possibly could be. I wouldn't hesitate to recommend them to anyone wanting to sell their house.... Read more
Seller
23rd Mar 2021 (3 years ago)
K Harris
Although not resulting in a purchase my enquiry was handled by the team in general and Rishi in particular in a timely, courteous and efficient manner.... Read more
23rd Mar 2021 (3 years ago)
On behalf of Dr Ali i would like to thank Sarah and all her team for the professional and caring manner that has been dealt in selling the property would recommend frank Innes to anyone would would be buying or selling a property... Read more
Seller
3rd Mar 2021 (3 years ago)
Can’t praise April enough. She was very helpful and made the purchase process very easy... Read more
Buyer
3rd Mar 2021 (3 years ago)
U One
Natalie and her team delivers Outstanding level of service to us. They know what they are doing and they really do care. They are the best in class in this area. I recommend them without any reservation. Keep up the sterling work, Nat!... Read more
25th Feb 2021 (3 years ago)
R Kooner
I've had a really good experience with, April, Luke and Rishi, all very professional, polite and helpful.. highly recommended this agency ????... Read more
25th Feb 2021 (3 years ago)
B Broad
Excellent and a very professional estate agent .They are also available easy to talk to and totally understanding.I would recommend them to anyone 10/10from start to finish just brilliant... Read more
24th Feb 2021 (3 years ago)
R Everett
Great service from the lettings team at Frank Innes chesterfield
I bought my property on the Friday, it went on the lettings market on Wednesday and by the weekend we had 8 viewers
Now 1 week later we have a tenant on a years contract
How good is that... Read more
Landlord
22nd Feb 2021 (3 years ago)
O Hayes
As an investor, it's great to work with pro active Estate Agents. Thanka team!... Read more
12th Feb 2021 (4 years ago)
P whiting
Over the last few weeks we have been looking for a property and it has been a pleasure to deal with the staff at Frank Innes, especially April and Luke, who have listened to our requirements and answered any questions both promptly and professionally. Both of them understand that the finer details of a property matter as does having a good knowledge of an area. We are very impressed with the service we have had from them, they are both proactive and always enthusiastic about the potential of the properties they are selling , as well as showing the charms you might miss , because of this we would use Frank Innes without hesitation to sell any of our properties in the future and would definitely recommend to any seller.... Read more
Seller
11th Feb 2021 (4 years ago)
A dungworth
Booked my appointment through Rishi who was very helpful and quick to point me in the correct direction. Then I spoke to mark who was full of knowledge and answered all my questions giving me the best plan for the future. Would highly recommend both... Read more
10th Feb 2021 (4 years ago)
D Guy
Excellent service at Frank Innes. Rishi is always available and helpful. Even when I begin to despair Rishi keeps me positive. Would highly recommend this agent... Read more
5th Feb 2021 (4 years ago)
R Burrows
Friendly & knowledgeable staff, always go the extra mile to help you. Have bought 3 properties with them in the last 3 years.... Read more
Buyer
3rd Feb 2021 (4 years ago)
C Pike
Vey efficient fast friendly service of the three agents I contacted Frank Innes where the only ones who responded. That said I was delighted with the service received... Read more
1st Feb 2021 (4 years ago)
E Munden
The team at Frank Innes have been absolutely brilliant from start to finish. Always available on the phone, willing to go the extra mile and worked hard to get my property sold. I'd recommend Frank Innes Chesterfield to anyone looking to sell or buy.... Read more
Seller
1st Feb 2021 (4 years ago)
K Greenfield
I have had a visit from Srah Pinkney witha view to putting my house in the Market. Sarah explained the process clearly and wasvery professional.... Read more
Seller
26th Jan 2021 (4 years ago)
J Hanson
Our house has recently been marketed by Frank Innes in Chesterfield. We have been very impressed so far at the professionalism, quality of service, viewing numbers and frequent communication from the Agent. I would be very willing to recommend to any potential house seller.... Read more
Seller
16th Jan 2021 (4 years ago)
S Lester
I would highly recommend using frank Innes, very professional service with friendly staff. They know the local market better then the rest... Read more
15th Jan 2021 (4 years ago)
Great service from start ti finish .kept fully informed of everything. Polite and friendly. Always working hard for their clients. Each member of staff were great and explained everything we were not sure about .highly recommended... Read more
Seller
12th Jan 2021 (4 years ago)
S Gigg
Have previously purchased a property from Frank innes and now purchasing another. Always very helpful and informative. Help with every step of the purchase. Always friendly and informative. When viewings are requested they are always done quickly and have worked around my demands. Couldn't be happier with the service received.... Read more
Buyer
12th Jan 2021 (4 years ago)
K Beedom
Absolutely awful estate agent, poor communication, poor management and rude staff, particularly the Branch Manager Luke whos attitude actually forced me to terminate a phone call with him. The only light in this otherwise phenomenally awful company was April. I urge you to avoid at all costs.... Read more
8th Jan 2021 (4 years ago)
R laycock
Friendly and a positive experience with realistic valuation and expectations. Would recommend to family and friends, who are wanting to sell their house. They are happy to offer advice whether you are buying/selling or both.... Read more
17th Dec 2020 (4 years ago)
P Aspley
I have no hesitation in recommending the team of Frank Innes, who in less than a fortnight, have managed to sell our home , subject to contract.
In particular April , who has shown potential clients around our home, which resulted in an offer straight away. She has regularly kept us up to date, making our first house sale in 47 yrs , a much easier task than expected.... Read more
Seller
8th Dec 2020 (4 years ago)
D allen
A very professional hard working team who were always on hand to answer questions and be supportive. I would highly recommend them.... Read more
3rd Dec 2020 (4 years ago)
F siyfez
April has been a constant help throughout our search and has helped us every step of the way.April is a definite asset to frank innes. It’s been a pleasure dealing with frank innes. I would definitely recommend you as an agent.
5 stars all round... Read more
3rd Dec 2020 (4 years ago)
B anstey
April and Sarah have been fantastic! I wouldn't hesitate in recommending Frank Innes. They respond quickly and have all the answers! They're professional and go the extra mile to help you to find your next home.... Read more
17th Nov 2020 (4 years ago)
A Knowles
When purchasing our new house, we used an incentive scheme which automatically chose the best two estate agents in the area to sell my house in Chesterfield.
FrankInnes was one of the selected estate agents. Within the first week, we had viewings booked in. Within six weeks we had numerous viewings and the property was sold. The other estate agent who the house was also listed with, got us zero viewings and had no contact with us.
FrankInnes pushed extremely hard for our sale, they had signs outside the house quickly and professional photos taken. The staff were extremely responsive (in particular Sarah, Rishi and April) and kept us updated at every opportunity. They even recommended a fantastic mortgage advisor (Mark from Country Wide) who I highly recommend.
Overall, the service was brilliant from start to finish, they were informative, helpful, polite and honest.
We would highly recommend and would happily use again.... Read more
Seller
7th Nov 2020 (4 years ago)
S Holland
Frank Innes have been brilliant. April has been very efficient and dealt with our enquires promptly.I would definitely recommend this estate agents.... Read more
6th Nov 2020 (4 years ago)
J Swain
I would definitely recommend Frank Innes for selling properties. I have recently sold a house with them and the service offered was fantastic. Sarah and April were very efficient and got the property sold within 2 days of it being on the market. They worked very hard to make sure I was kept informed at every step. I have no grumbles.... Read more
Seller
21st Oct 2020 (4 years ago)
E Demontague
Rishi is an asset to this agency. He's been fantastic and so knowledgeable! Thanks for sorting out all of those viewings for me @Rishi in an area I knew nothing of :)... Read more
4th Oct 2020 (4 years ago)
A Bowler
Great service - April and Luke got my property to market really quickly, generated lots of interest which led to a quick sale and kept me informed every step of the way.... Read more
Seller
27th Aug 2020 (4 years ago)
J Scaife
Rishi was very enthusiastic, helpful and knowledgeable about the houses and areas i was viewing today.
Very please with the service.... Read more
21st Aug 2020 (4 years ago)
S Fearn
We have had a great service from April and Luke at the chesterfield branch will recommend them to everyone who is selling, great communication all the way through selling and they are there every step of the way thank you... Read more
Seller
21st Aug 2020 (4 years ago)
S clay
Very responsive and helpful team who help both sides of the purchase. We get regular updates and would recommend them for both selling buying and letting homes.... Read more
17th Jul 2020 (4 years ago)
D Ford
Frank Innes showed an amazing amount of initiative and perseverance when selling our property. They were very professional to deal with and always more than happy to help if we had a query.
Ultimately the property sold in difficult lock-down times due to Covid 19. Frank Innes managed however to keep the sale on track and ultimately delivered a service that we were really pleased with.
A massive thanks to the entire team!... Read more
Seller
17th Jul 2020 (4 years ago)
H Retreat
Great team of people and very friendly and helpful. I didn’t actually end up selling through them in the end, as had a dual agency advertising situation and found a buyer through the other agency, but I cannot fault their professional and dedicated attitude.... Read more
Seller
14th Jul 2020 (4 years ago)
J Renshaw
I recently explored moving house and was lucky enough to have Sarah deal with my case. Following my original online enquiry, the team at Frank Innes were quick to get in touch and make arrangements for my property to be valued and discuss my needs for a future home. Sarah was fantastic, extremely professional and left having fully explained the process and package I’d receive. Overall I think the offer was very reasonable for the service and i’d be very happy to use Frank Innes again.... Read more
Seller
13th Jul 2020 (4 years ago)
A Wander
Great team. Really efficient and friendly. Thoroughly supportive through the whole process and able to find a property that suited our needs, quickly and without any pressure.
Would recommend to anyone looking to rent in the chesterfield area.
Laura dealt with our case and she is an absolute model employee.... Read more
Tenant
21st Jan 2020 (5 years ago)
L Boden
We have rented through Frank Innes for the last three & a half years and I cannot rate them high enough! The girls (Phoebe & Laura) are so lovely & helpful! We have now bought a property which is why we are moving on but wouldn’t hesitate to go back if needed!... Read more
Tenant
18th Jan 2020 (5 years ago)
KymDuToit

After purchasing our first home and enjoying a few years living in the Chesterfield area my husband was posted away, so we made the hard decision to move altogether and let our first family home. Originally, we approached a different company due to having no experience with letting, but the house remained up for rent for several months with no interest. In desperate need of a quick rental, and only two weeks before moving we found Phoebe from Frank Innes lettings department.
Phoebe was amazing. The house was put up for rent with Frank Innes that same day and unbelievably we received an abundance of interest, the house was let before we moved.
Not only did Frank Innes let our house with efficiency, using in-depth checks and putting together correct contracts, our much loved property was well looked after the whole time we lived in a different part of the country.
To add to all of this, we have decided to put the same house up for sale, which Frank Innes will also be taking care of. We are only just in the beginning stages, but Libby from the sales department has been wonderful, very understanding and efficient.
We would 100% recommend this company for anyone concerned about letting or selling their home.
Thank you to the Chesterfield team for your hard work.... Read more
Landlord
16th Jan 2020 (5 years ago)
M driver
These guys are fantastic! Our property wasn't an easy sell but Matt and Luke have been superb. They have given us weekly updates and worked hard liaising with all parties, always available when you need them and incredibly enthusiastic and motivated. A brilliant, very personal service all round and highly recommended.... Read more
Seller
18th Nov 2019 (5 years ago)
G Mortimer
We recently purchased our new build home and used Adam Wardle as our Mortgage Adviser. Me and my wife are in the later years of life and this was our first house purchase and mortgage we knew nothing about buying a property. Adam was informative and knowledgeable and we felt safe in his hands even though he was young enough to be our son he spoke with us on “our level”.
Thank Countrywide Mortgages’s and a special thank you to Adam.
Regards
George and Paula... Read more
Buyer
2nd Aug 2019 (5 years ago)
J george

Just moved to Chesterfield from Netherlands. Agreed for a property from Franks Innes. Initially what looked a good Agency. But turned out to be very unprofessional during the house and key hand over. ---Had to move into a dirty, dusty and not maintained house.
· The carpet had broken glass pieces.
· The kitchen hob and sink were not even clean.
· The outlets for washing/dishwasher was not closed, spilling the dirty water from the sink. Already molds had started to appear.
· The garden was more than a bush. During the viewing only I have asked about the garden to be maintained.
.The Garden lamp glass was broken and on the ground
The letting agent, Laura Wilson, was ‘very professional and inhuman’ to say that the it was never mentioned. So, I guess she would love to move to a such mess or may be living in one.
She reached late for the appointment and left as soon as the signatures were done, dint even bother for any questions. She had no idea of how the hob or the hood or even the boiler/heater worked, if they even worked or not. Just told us about their maintenance website and took off.
Logged a complain on the boiler on Friday, and I got a call today. So, I guess once the money transaction is done, they don’t even bother.
Also, When all the payments, paperwork and references checks were finished by Thursday. But not sure, why she took 8 days for the hand over. A definite loss of 8 days for the company.
Worst experience and feel cheated in many ways.
Please be aware, do a detailed viewing and list out the things to be done done before you move in.... Read more
Tenant
1st Jul 2019 (5 years ago)
A P
Excellent service.
Phoebe has maintained unobtrusive contact with me throughout the the renovation of my property, guided me though the letting process then matched a tenant within a week of the property hitting the market! Very pleased. So many thanks to Phoebe, Laura and the Team.... Read more
Landlord
30th May 2019 (5 years ago)
S Mihai
I would highly recommend the team at Frank Innes!!!... Read more
10th Apr 2019 (5 years ago)
M brown
excellent service. switched to frank innes from another local estate agent, when selling our property. the contrast was unbelievable. there was a lack of movement and a lack of communication with our previous agent. once frank innes took over, they were proffesional, proactive, thorough and helpful. kept us informed and generated a lot of interest in our property leading to a swift sale. very highly recommended... Read more
Seller
1st Apr 2019 (5 years ago)
N Milner
Best Estate Agents I have moved with, Phoebe Always kept us informed and updated of the moving arrangements and dates. Laura was also always help ready and professional every step of the way! Very friendly estate team and have always been happy to answer any quiries me and my partner had! Thanks for making our move stress free both of you.... Read more
Tenant
27th Mar 2019 (5 years ago)
C Goucher
No issues at all. Every question I had, Matt found out the answer if he didn't already know. Thank you.... Read more
22nd Mar 2019 (5 years ago)
L Winstanley
Excellent service, always kept updated as to what is happening, very proactive in selling your property.... Read more
Seller
17th Mar 2019 (5 years ago)
S Jacques
Having to move in a hurry following a Landlords decision to sell, we had anticipated a hard time getting sorted. Due to historic business issues, credit referencing was challenging but made easier by great communication by Phoebe. I felt the whole time that Frank Innes were working with us and not for us and in spite of the industry's bad reputation, Phoebe and the team showed a great service can be received.
We look forward to settling into our new house and would like to thank Frank Innes in the very professional way in which they played their part.... Read more
Tenant
8th Mar 2019 (5 years ago)
S Lomas
Absolutely fantastic. I have dealt mainly with Matt, Luke and Jake whose customer service has been exceptional. It’s not been an easy sale (an earlier one fell through and Countrywide have left a lot to be desired) but their support and commitment to getting me another sale and seeing the transaction through has been really appreciated. They even kept in touch on completion day to keep me updated. I would highly recommend Frank Innes Chesterfield. Thank you so much Matt, Luke and Jake. ????????... Read more
Seller
30th Jan 2019 (6 years ago)
K Waring
Worst estate agents in chesterfield took my money told me I’d got the property did all the references to them be told 3 weeks before me and my partner was meant to move that the house has been rented by a different agency and there’s nothing they could do waste of time... Read more
Tenant
3rd Jan 2019 (6 years ago)
J Hall
I've been dealing with Matt from the frank innes chesterfield branch and I have to say he's been fantastic, he calls when he says he will and he's always trying to do that bit more for you. If you're dealing with chesterfield branch, ask for Matt! 5 star customer service... Read more
18th Dec 2018 (6 years ago)
R Cunliffe
Very prompt, efficient and friendly service.... Read more
15th Dec 2018 (6 years ago)
R Cusimano
Frank Innes helped us with a recent purchase and were most helpful every step of the way. Thank you to Matt and the rest of the team!... Read more
Buyer
11th Nov 2018 (6 years ago)
W Key
Excellent communication from Karen, Libby and Matt . Nothing was too much trouble, all queries dealt with quickly. Thanks for all your help. Vicky Allen... Read more
28th Mar 2018 (6 years ago)
A raynor
I have used Frank Innes since 2012 for renting out my property. I am highly satisfied with the service i receive from Sian and phoebe and all the staff are very pleasant and amenable to be associated with and are always there to help, Sian burrows always goes the extra mile for me and nothing is too much. I would highly recommend them to any landlord looking to rent their property out in the chesterfield area.... Read more
Landlord
3rd Mar 2018 (6 years ago)
J Bradley
I have used Frank Innes for both letting and selling my property. The care and attention is second to none. Nothing was too much trouble and everyone I spoke to was so friendly and professional. I could relax and let Frank Innes do the work, know that everything was in good hands and that I would be informed every step of the way. I wouldn’t hesitate to recommend them.... Read more
Seller
15th Feb 2018 (6 years ago)
J Langan
Kind, curious and very accommodating.... Read more
25th Jan 2018 (7 years ago)
caseytoon
Took only two days from applying for a house to rent to receiving a phone call to say everything had gone through and the house was ours, lovely and friendly staff, reply to emails straight away and very professional, would definitely recommend Frank Innes.... Read more
Tenant
13th Dec 2017 (7 years ago)
L Nicholson
This Estate Agents are amazing, not just saying it. They made the selling and purchasing of our houses stress free. Thank you so much to Mike, Libby, Karen, Matt and the team. Such a good team (Karen you are a fantastic manager), seriously I cannot rate these guys enough. Brilliant service.... Read more
Seller
6th Dec 2017 (7 years ago)
J Uttley
Excellent service from a most professional team. Would highly recommend them.... Read more
5th Dec 2017 (7 years ago)
L Beltz
big thanks to Phoebe and Sian excellent very professional people highly recommend this company... Read more
26th Oct 2017 (7 years ago)
3 Arts
All the staff at Frank Innes are professional, knowledgable and nothing is too much trouble, we are first time landlords and they just made everything go very smoothly. There were a couple of teething problems which were dealt with efficiently and effectively, super impressed!!... Read more
Landlord
17th Oct 2017 (7 years ago)
S nicholls
Always been brilliant with our tenancy, very quick to sort out the odd problem, fair, honest, friendly and helpful people to deal with. We rent a property through Frank Innes and can honestly say haven't a negative thing to say after 2 1/2 years! We also have a great landlord which helps too.. You all work so hard and would reccommend to anyone renting out their property.... Read more
Tenant
16th Aug 2017 (7 years ago)
J W
Excellent staff, always call back or email when promised and provide a brilliant service . Would highly recommend... Read more
2nd Aug 2017 (7 years ago)
S Pugh
Excellent professional but personal service.Found me a tenant quickly. Ivan highly recommend them... Read more
Landlord
2nd Aug 2017 (7 years ago)
R smith
I received first class service, very professional and the staff went the extra mile to help in letting my property. Would highly recommend them in the future.... Read more
Landlord
24th Apr 2017 (7 years ago)
S white
Absolutely horrible staff and landlord. Living in a moldy house with damp. And have a 3 month old daughter. And they wouldn't do anything... Read more
Tenant
24th Dec 2016 (8 years ago)
S Badmin-Reynolds
As a Landlord it is very important to have a Letting Agency that you can trust. Frank Innes provide such a service. We have been using them for a number of years now and Charlie and Sian have always provided a very professional and friendly service. Their market knowledge is exceptional and the rents they set are realistic and achievable. They go the extra mile and have always found tenants quickly.
Thank you.... Read more
Landlord
1st Oct 2015 (9 years ago)
S Badmin-Reynolds
We have been using Frank Innes for a number of years to buy houses. Karen and her team are fantastic. They are extremely knowledgeable, highly professional and most importantly very friendly and approachable. Always a first class service and we would highly recommend them.... Read more
Buyer
1st Oct 2015 (9 years ago)
R Chapman
We have been using Charlie and Sian for over 3 years to find us tenants for our properties. Quite honestly, we would'nt use anyone else! They have never let us down and 9 times out of 10, have found us tenants ready to move in, before the old tenants have left!! We can't recommend them highly enough.... Read more
Landlord
3rd Jul 2015 (9 years ago)