We were led to believe that the house was worth more than it sold for. It sold for £15,000 less than we expected. Reeds Rains worked hard and showed round about 21 people/couples. Feedback was not as forthcoming as hoped.... Read more
Seller
13th Nov 2024 (24 weeks ago)
Yasoori
I would like to thank David Latus for the great and professional service provided by him. He is always there to help and to provide the best advise. I would highly recommend him and he is the manager in there.
mouaid... Read more
16th Oct 2024 (6 mo. ago)
C L
Thank you so much to Daisy for accompanying us on the viewing yesterday. You were patient with my Mum walking around with her stick and full of positive responses to our questions. An honest and helpful look round, we appreciate your efforts.... Read more
O Halleck
I recently had a viewing with daisy. she was absolutely amazing and personable and very very helpful kind and friendly. I am genuinely more inclined to get the property because of her service and highly inclined to work with reeds rain from how amazing the support was. she offered a wide range of options for support as well! would have left a money tip had that been appropriate. deserves a raise.... Read more
30th May 2024 (11 mo. ago)
D Dyas
David Latus and the team could not have been more professional, thorough and helpful in managing the sale of our property. Their level of service consistently went above and beyond what could have been expected. The whole team was unfailingly polite and ready to provide information throughout the process. Would definitely recommend.... Read more
Seller
27th Feb 2024 (1 year ago)
K Woodworth
From my first meeting with Joe Taylor, he acted with upmost professionalism and I would not hesitate in recommending Joe and all his colleagues at Reeds Rains Didsbury.... Read more
19th Feb 2024 (1 year ago)
B B
Friendly staff and customers called in for a quick pint... Read more
3rd Feb 2024 (1 year ago)
D Dennis
The guys at Reeds Rains Didsbury have been excellent with communication, punctuality and have a very approachable, available and professional attitude. Tom is a smooth operator and I would have no hesitation in renting with him again.... Read more
Tenant
12th Jan 2024 (1 year ago)
S Nuttall
David and his very competent team at the Didsbury branch guided us through the whole process with a positive, honest and sympathetic attitude. We definitely recommend using their services.... Read more
10th Jan 2024 (1 year ago)
S Madani
Gratulálok letting agency... Read more
7th Nov 2023 (1 year ago)
P Wong
Fantastic service from David, Ryan and Tom at Reeds Rains, Didsbury. The team were always proactive and communicating on a regular basis. Would highly recommend.... Read more
7th Nov 2023 (1 year ago)
P Little
We recently sold our family home that had been in our family for almost 100 years, throughout the process, David Latus and his team were superb. Very attentive and always available when needed - from the initial meeting with David to review our home, to the completion of the sale.
The help and advice given to us during what was at times quite an emotional sale of our home, was very much appreciated. Thank you.... Read more
Seller
13th Oct 2023 (1 year ago)
S Roberts
Ryan was great from start to finish along with the rest of the team. Buying your first house is never simple or easy but I the timely responses and support through the process were appreciated. Cheers guys.... Read more
Buyer
14th Sep 2023 (1 year ago)
J Whiting
Thoroughly recommend David Latus and the whole team at the Didsbury office. Throughout the sale and purchase of our new home, David’s calm and professional advice and influence undoubtedly helped the negotiations between all parties. Both our solicitor and the other agent involved spoke extremely highly of him and his efforts to communicate with all those in the chain. Without doubt a Five Star service.... Read more
Seller
26th Jul 2023 (1 year ago)
B Cuffe-Fuller
I cannot thank David, Bradley, Ryan and the rest of the team enough. Just completed on my first property and the team at Reeds Rains were fantastic throughout. Earlier in the year, I had one property fall through after having an offer accepted and they made it their absolute priority to find me a new property quickly and worked tirelessly to ensure that I was in the right position to buy. Their communication and accountability were consistent throughout and their customer service was excellent. Thanks so much to all of you!... Read more
Buyer
21st Jul 2023 (1 year ago)
Amanda
If I could give more than 5* I would. David Latus has been outstanding on the sale of our property and purchase of a new one.
Initially we had a private buyer for our house which fell through. At the time I had no real appreciation of how much work an estate agent does, especially in managing a chain. I believe our first sale would not have fallen through if David had been involved. Th whole team have been so professional, our queries have been answered in minutes. David wears many hats not least a calm voice when the chain gets jumpy with hold ups. Thanks to David and the team for making our second sale a very quick and seamless process. Highly recommend this team of professional estate agents who work with heart and soul.... Read more
Seller
18th Jun 2023 (1 year ago)
R Quesnel
Recently used RR Didsbury to sell my house. Outstanding service and attention to detail from Brad…highly recommend ????????????????... Read more
Seller
2nd Mar 2023 (2 years ago)
S McLauchlan
I would like to thank David Latus and all his team. They have been extremely supportive and helpful throughout the whole process of selling our property. They have been professional but friendly with helpful advice and regular updates with regards to viewings and feedback. I can certainly recommend Reeds Rains for providing great service in a very friendly manner... Read more
Seller
18th Feb 2023 (2 years ago)
So grateful to the Team at Reeds Rains, felt very confident in their market knowledge and they always "had my back" through the selling journey. Would highly recommend. Thanks guys ??????????... Read more
Seller
7th Feb 2023 (2 years ago)
J Richardson
We recently had to sell our Aunt’s property, which at the time was a bit of a worry as we live in Leicestershire. This branch, Didsbury, lead by David was recommended by a relative and it was the best decision we made!
The service we received was second to none and we can’t praise David the Manager enough, for his care, true knowledge and passion to deliver!... Read more
Seller
2nd Feb 2023 (2 years ago)
H Miles
Brad gave me some great advice on mortgages and was happy to help with any problems and questions I had. He was precise and was very professional, I would recommend reeds rains... Read more
11th Jan 2023 (2 years ago)
H Hale
Spoke with Joseph who was really friendly and knowledgeable agent.
Helped me to understand the current market and had a good understanding of the local area. Made it so easy for me to know where I stand.... Read more
10th Jan 2023 (2 years ago)
J Hussain
Buying our first home was quite a nerve-wracking experience! But a huge thanks to Ryan and Connor and his team for being so supportive through the entire process!! I felt really comfortable emailing or calling with any concerns and they were exceptionally responsive and willing to reassure and help me with everything. You have all been amazing throughout the whole process. You were professional, punctual, always returned my calls and emails, and went above and beyond to ensure the buying was completed. I would definitely recommend purchasing your home through Reeds Rains Didsbury Once again THANK YOU ????.... Read more
Buyer
13th Dec 2022 (2 years ago)
E Sinar
The best Agent in Town. David is always very helpful and knowledgeable.... Read more
21st Nov 2022 (2 years ago)
V Vambalapuzha
Very bad experience with reeds rains Agency, no proper repairs on time, they loot security deposit even we return the home with proper check out inventory without any defects. Please nobody go with this agency …so cruel people .????????????????... Read more
Tenant
4th Nov 2022 (2 years ago)
A Read
Great agents! All the processes of viewing, applying, and sorting out documentation for a rental property went incredibly smoothly. Made whats normally a stressful process incredibly easy and reassuringly organised. Special thanks to Joe for his professionalism, friendliness, and prompt communication.... Read more
Tenant
21st Oct 2022 (2 years ago)
B Wu
Big thanks to Ryan A and the rest of the team for making this process extremely smooth and painless for a ftb, and during the extreme market conditions that followed the pandemic. Ryan understood my requirements without issue and sought out many suitable properties for viewing immediately after initial consultation - this was when the amount of buyers in the market was through the roof! They were always extremely helpful and clear when advise was neeeded, and were always easily contactable. Highly recommended... Read more
Buyer
14th Oct 2022 (2 years ago)
P Freedman
Found me a great property, honest reliable staff and get back in touch quickly... Read more
6th Oct 2022 (2 years ago)
D Kohli
I would categorically state that Reed Rains is best estate agent in whole of Didsbury.
The team is very professional and extremely helpful .
Joe , Ryan , Connor , Greg and so many other Reed Rains top team helped me a lot .
The entire process has been smoothly executed thanks to Reed Rains team .
Look forward doing more business with this wonderful estate agency .
Thanks guys ????????????????... Read more
12th Aug 2022 (2 years ago)
L Napieralski
Excellent service throughout. Thanks very much to Joe especially! :)... Read more
29th Jul 2022 (2 years ago)
E 112
Called up spoke to Brad who gave me some great advise about the current market with me being a first time buyer... Read more
30th Jun 2022 (2 years ago)
C rs
Had a great experience with reeds rains, very helpful staff and good understanding of the current market.... Read more
30th Jun 2022 (2 years ago)
R Whitby
Recently had a visit to our property looking at our options for moving, David Latus was fantastic, really friendly and had answers to all of our queries. He also arranged a mortgage advisor for us which was really helpful. Great service and would recommend and reuse should I need to In The future!... Read more
23rd Jun 2022 (2 years ago)
K H
Good comms, friendly and flexible through the whole process. I'd recommend using Reeds Rains at Didsbury.... Read more
23rd Jun 2022 (2 years ago)
A Q
BRILLIANT VERY VERY HELPFUL
GREAT STAFF... Read more
13th Jun 2022 (2 years ago)
S bailey
We have just completed our agreement and been accepted for a great house we are thoroughly excited to move in to! All thanks to Joseph - cheers mate, you’ve been a big help!... Read more
9th Jun 2022 (2 years ago)
M sattar
I would like to thank the team at Reeds with the help they provided with a recent purchase. David was particularly helpful and there for us throughout the process and I would not hesitate to use them again on another venture.... Read more
Buyer
18th Apr 2022 (3 years ago)
S Banks
Posting this review on behalf of a colleague who doesn't have a gmail address!
Huge thanks to Greg for help with recent rental on Milgate Lane, Didsbury, very professional, super helpful and a pleasure to deal with. Quite possibly the easiest rental we've ever agreed.... Read more
Tenant
12th Apr 2022 (3 years ago)
Nicky
Excellent service , friendly and very trained staff , happy to recommend Reeds Rains Didsbury... Read more
12th Apr 2022 (3 years ago)
S Martin
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client.... Read more
Seller
12th Apr 2022 (3 years ago)
J Rigby
From start to finish I had a great experience from reeds rains in all aspects. Firstly I dealt with Ellie for the initial sale and then with David and Conner for continued support.
Ellie handled the sale perfectly and the support from both David and Conner was prompt on every contact.
The solicitors they found, and recommended were also very good, which in my experience of selling houses is rare !
If I sell a house in the near future, I will be going through reeds rains didsbury for sure.... Read more
Seller
5th Apr 2022 (3 years ago)
S adatia
We sold a property recently through David Latus at Reeds Rains. David was very professional and understanding throughout the process. We experienced a few obstacles along the way, however David remained optimistic, positive and very supportive. My Dad and I highly recommend the team.... Read more
Seller
3rd Apr 2022 (3 years ago)
R Hyde
Fantastic agents, especially Elly. Made everything from valuation to viewings to sale incredibly straight forward and easy for me. Highly recommend!... Read more
Seller
26th Mar 2022 (3 years ago)
M Randle
We had fantastic experience with Reeds Rains Didsbury. Helping our Son find his first home in Manchester, the process went really smoothly and the team were extremely friendly and proactive . I would highly recommend anyone who is moving to or out of south Manchester to use Reeds Rains Didsbury. A huge thank you to David and the Team.... Read more
Buyer
22nd Mar 2022 (3 years ago)
G Cooper
I came into the branch last week and spoke to Ryan about buying my first house he gave me some great advice about the current market and gave me some mortgage advice he was very polite and helpful.
Thankyou so much... Read more
Buyer
22nd Mar 2022 (3 years ago)
N Bielecka
David is an absolute legend. He is professional, caring, polite and extremely helpful. David is knowledge and his 20 years+ years in the industry is evident when speaking with him. I would highly recommend all local vendors to consider David when selling their homes.... Read more
Seller
5th Mar 2022 (3 years ago)
U aslam
Very smooth and helpful dealing specially Ryan Anderson was very helpful, Highly recommended... Read more
10th Feb 2022 (3 years ago)
A awan
Buying your first home is a very exciting but quite a nerve-wracking experience! But a huge thanks to David Latus and his team for being so supportive through the entire process!! I felt comfortable emailing or calling with any concerns and they were exceptionally responsive and willing to reassure and help me with everything. I would highly recommend purchasing your home through Reeds Rains Didsbury.... Read more
Buyer
11th Dec 2021 (3 years ago)
O El-Said
Good experience and very personable dealings with Craig from the Didsbury office, many thanks!
But after moving in, there's no heating to the property and an issue that had been known about 3 weeks prior to moving in has not been fixed yet resulting in the mains water being turned off. Tried to call emergency out of hours contact to get it sorted but they're busy at the moment. Appalling service from Reeds Rains generally, especially given they knew we were moving in 3 weeks in advance and now we have no heating and constant water supply, worst experience moving into a property so far.
I didn't give fewer stars since Craig has been nice throughout the experience... Read more
Tenant
27th Nov 2021 (3 years ago)
M salik
Just to say a massive thank you to Craig especially and his team at the Didsbury branch. You have all been amazing throughout . You were professional, punctual, always returned my calls and emails, and went above .thanks again... Read more
25th Nov 2021 (3 years ago)
K Durkin
We recently bought a flat in Whalley Range from Reeds Rain Didsbury, they were very helpful throughout, always responded to our emails, and helped get us over the finish line. Would recommend.... Read more
Buyer
29th Oct 2021 (3 years ago)
C Wheatley
Just to say a massive thank you to David especially and his team at the Didsbury branch. You have all been amazing throughout the whole process. You were professional, punctual, always returned my calls and emails, and went above and beyond to ensure the sale was completed. I would definitely recommend these guys. Once again THANK YOU ????.... Read more
Seller
18th Oct 2021 (3 years ago)
K Kwasigroch
Would like to share my experience with customer service. They make things happen and another happy customer! Highly recommend... Read more
3rd Oct 2021 (3 years ago)
B Madden
David Latus The branch manager at Reid’s Rains in Didsbury was quite simply amazing. He got everything moving when it grinded to a stop. His communication was first class. A total calming professional. Recommend him to any potential seller or buyer. Top class... Read more
17th Sep 2021 (3 years ago)
L Brown
Buying our first home would not have been so easy without the services of our mortgage broker Andy Dawber. From the very beginning of our journey he spent time explaining the process to me in clear terms and answered ALL the questions I had (this man has patience in spades). He has a brilliant mind for numbers and would remember everything I had told him in previous conversations, which really made me feel like I was being listened to. He managed to find us a great mortgage deal and took care of the whole application which left me free to live my life and do my job with very little disruption. I can't even imagine how much more work I would have had to put in if Andy wasn't helping me every step of the way. If you're looking to buy your first home and feel like you need some guidance, do not hesitate to contact Andy at Embrace Financial Services. We're so grateful to Reeds Rains for recommending him to us, we would have been lost without him!... Read more
Buyer
16th Sep 2021 (3 years ago)
V Eyres
Andrew Dawber sorted out my mortgage - he was fantastic. Gave professional advice in a timely manner. Worked flexibly to meet my needs and time schedules. I was supported through each set of the way. Highly recommend. Thank you!... Read more
14th Sep 2021 (3 years ago)
C Chadderton
David and his team were brilliant throughout my house purchase. They were helpful at each stage and very reassuring. Highly recommended.... Read more
Buyer
11th Sep 2021 (3 years ago)
N Sutcliffe
Have just completed a purchase through Reeds Rains. Was a lengthy process due to issues further up the chain but was a pleasure dealing with these guys and we got there in the end.... Read more
Buyer
10th Sep 2021 (3 years ago)
M Bayes
Used Andy for my mortgage, really helpful, couldn’t do enough for you and really felt like he wanted to give me the best service and product he could! Will for sure go back to him again once needed.... Read more
10th Sep 2021 (3 years ago)
J Allen
Wouldn't recommend to anyone for lettings. We've moved into our property 3 months ago, it hadn't been properly cleaned and the dishwasher was broken. Three months later, the dishwasher still doesn't work and we can't get anyone to come and look at it - customer service and contact from the agents has been absolutely abysmal.... Read more
Tenant
8th Sep 2021 (3 years ago)
N im
the worse agency ever!!! big big big time wasters!!! not professional in any way or form!... Read more
2nd Aug 2021 (3 years ago)
I am very happy with Reeds Rains service. It was professional and polite. However, due to the stamp duty deadline, there was a huge backlog with conveyancing time periods, and the solicitors struggled to shorten the sale period. Therefore, it would be unfair to judge the company under those circumstances but saying that, Reeds Rains were always there for me and chased the conveyancers to get a move on. They did everything possible to support me so I have no criticism in their performance,... Read more
Seller
16th Jul 2021 (3 years ago)
S Pye
We have just sold our house with Reeds Rains. Every step of the way Reeds Rains were amazing, we honestly feel 110% they always tried there best to sell our property. Always efficient and great communicators.
They made the sale possible and we are so grateful for being able to start our new beginning. I would recommend this branch to anyone. David Latus and his team are amazing.... Read more
Seller
30th Jun 2021 (3 years ago)
J Daniels
First time tenant with reed rains. The whole application process was very streamlined. All done contactless other than picking up the actual keys for obvious reasons. Craig answered every question and got everything sorted ASAP and the whole process took less than 2 weeks. Very happy hopefully the whole tenancy is this positive.... Read more
Tenant
23rd Jun 2021 (3 years ago)
E lloyd
Our first time with Reeds Rains and they have been nothing but helpful and reassuring to us. We are very pleased with everything thus far and despite delays (not on Reeds part) Connor and Craig made our application process a positive one! Very friendly staff and attentive. We would recommend!... Read more
11th Jun 2021 (3 years ago)
D Brown
David is a perfect example of how a business should be run, credit to him for his customer service.... Read more
22nd Apr 2021 (4 years ago)
C Marr
Recently rented a property through RR Didsbury. We mainly dealt with Connor for this who was fantastic, always really helpful and very responsive! We would use again.... Read more
Tenant
12th Apr 2021 (4 years ago)
M King
Appalling customer service. We tried repeatedly to book a viewing of a property. Despite repeated assurances we would be contacted once viewings were available, we were never contacted. We attempted to call several times to be met with an answer phone. We left our details to be called back which we never recieved. We were very keen on the property so kept trying. Once I finally got through to a member of staff, I received apologies, was informed they had been booking viewings of the property (which in fairness were cancelled but we were never informed). I asked to be called once viewings were being booked and asked a question about the property. The member of staff promised to call me with answers to my questions. That was several weeks ago.
We have since given up and had an offer accepted on a nearby property. Absolutely appalling, disrespectful and dishonest service.... Read more
12th Mar 2021 (4 years ago)
M Minogue
Reeds Rains were extremely efficient in finding me tenants for a rented property when the market was quite weak. The tenants are still with me and I'm most grateful to Reeds Rain for making this possible. They were at pains to vet the suitability of the tenants and went the extra mile in being available to show prospective tenants the property. I can thoroughly recommend them.
Martin Minogue, Didsbury Manchester... Read more
Landlord
26th Feb 2021 (4 years ago)
D Crutchley
My partner and I recently moved into the Didsbury area and are currently renting through reeds rains. We dealt with Connor throughout who was attentive to our needs and always available at the end of the phone.
Service was superb and would definitely recommend to friends and colleagues moving to the area.... Read more
Tenant
29th Jan 2021 (4 years ago)
J Wray
Reeds Rains in Didsbury were fabulous. Right from the initial visit to the property for sale, Kimberley's and Elly's enthusiasm and confidence soon allayed any anxiety I had. They were very knowledgeable of the area and were very patient and helpful, answering all of my questions and explaining the selling process comprehensively. Despite Covid , when I rang their office, Craig was always on the ball answering the phone and never failed passing on messages. The whole team, particularly Katie and David, went over and above their remit to keep the process running smoothly and quickly. They maintained a strong communication link between both solicitors, the buyers and me. Reeds Rains offer an excellent service and I would have no hesitation in using them again in the future.... Read more
Seller
31st Dec 2020 (4 years ago)
A Jabbar
I've had a great, smooth experience with them. Connor from the lettings department was so incredibly helpful and transparent throughout the whole process. I cannot recommend this company enough, especially after dealing with terrible estate agents in the past.... Read more
Tenant
22nd Dec 2020 (4 years ago)
V iv
It isn't in Oldham so this isn't relevant.... Read more
19th Dec 2020 (4 years ago)
A Rees
Thank you so much to Katie and the team at Reeds Rains for making our move happen so smoothly during a complex time. We were always kept in the loop and the team were professional, friendly and accommodating - especially Katie who we dealt with throughout.... Read more
11th Dec 2020 (4 years ago)
N Winn
We have been using Reeds Rains letting services since earlier this year. We were searching for a house to rent during the onset of the pandemic lockdown, all while also balancing necessary work-related travel. The team at Reeds Rains (including Elly, Greg, and Connor) could not have been any more supportive, responsive, and flexible through this process. From the initial moment that we indicated interest in the house to dropping off the keys, we received excellent customer service and were continuously updated on the progress of the letting process. Since having moved into the house, the Reeds Rains team has also been very helpful with our queries and requests. Thank you to the team at Reeds Rains for making our move into our house as easy as possible, especially during an unpredictable year. Keep up the great work.... Read more
Tenant
8th Dec 2020 (4 years ago)
J Aitken
Great service throughout the process with prompt responses and advice. Special mention to both Connor and Craig who were both brilliant and attentive.... Read more
23rd Nov 2020 (4 years ago)
J Laurence
Great experience working with Greg at Reeds Rains Didsbury. Always extremely helpful with everything and would often go the extra mile. A pleasure.... Read more
23rd Nov 2020 (4 years ago)
C Pops

If 2020 was an estate agent, it would be Reeds Rains! Apart from the original dealing and valuation of my mother's house by Kimberly (the then manager), everything else went downhill rapidly. There were communication problems at every stage. The staff seemed to ONLY be in the buyer's corner instead of treating my mother like the customer. This includes complete collusion with them over small and blatantly obvious non issues costing us money like fence panels, completely ignoring us when we said time and date for viewings is not appropriate. Then the icing was forcing a viewing with 8 people from different households completely ignoring government guidelines, only to later find out one of them was positive of Covid! It would not surprise me to find out someone at Reeds Rains is best buddies or old school friends with one of the buyers. It has been a week since completion and Reeds Rains have not so much as sent a card wishing my mum well in her new home, why would they? They have their commission now!... Read more
Seller
21st Nov 2020 (4 years ago)
M Czap
Great service throughout the selling process from the team at Reeds Rains, in particular Katie and Elly who provided excellent advice and support.... Read more
Seller
21st Nov 2020 (4 years ago)
A Mares
We recently bought a flat in Whalley Range through Reeds Rains Didsbury. The agent, Elly Roberts, was professional, efficient, helpful and charming. Communication was excellent, we were kept informed at every stage of the process and queries were always answered promptly. We are very pleased with the service we received. Many thanks.... Read more
Buyer
20th Nov 2020 (4 years ago)
R Parnell
I am delighted with the service received from Eleanor Roberts, who was professional, friendly, and sold my flat incredibly quickly. Highly recommended!... Read more
Seller
18th Nov 2020 (4 years ago)
M .P
Many thanks for the help that you have done in providing me a good home. Thank you ReedRains.
Thank you Craig Wheeler for your sincere support. 5 star rating, they really worth it.... Read more
31st Oct 2020 (4 years ago)
J Moorhouse
I was recommended Reeds Rains by a friend and I was not disappointed. I am a first time landlord and was reassured by knowledge and support given by the Craig + Greg. Photography + Marketing were fantastic and I the entire process ran smoothly. Would thoroughly recommend... Read more
Landlord
30th Oct 2020 (4 years ago)
L Hennigan
Sold a house in Burnage recently dealt with Katie Wild from start to finish hope to work with her again soon very efficient service
many thanks Lawrence... Read more
Seller
30th Oct 2020 (4 years ago)
A Briggs
I’ve had a great experience with Reeds Rains, I would like to give a special mention to Craig Wheeler who was extremely helpful and quick at responding to any enquiries. A fantastic letting agents. Thank you... Read more
Landlord
29th Oct 2020 (4 years ago)
L Wilko
Recently started renting a flat in Chorlton from these guys. Turnaround between enquiring about availability and actually getting the flat was ridiculously quick, very impressed. Many thanks in particular to Craig Wheeler who was the negotiator for the move.... Read more
Tenant
21st Oct 2020 (4 years ago)
C Rabbett
Great service and progressed everything quickly with care. All questions were answered thoroughly and in swift fashion, I highly recommend them.
Many thanks to Craig and Connor at the Didsbury branch for all their help.... Read more
21st Oct 2020 (4 years ago)
M corton
Let a house through Reeds in Didsbury, Craig and Greg we're really helpful and informative throughout.... Read more
Tenant
8th Oct 2020 (4 years ago)
P Edge
Enquired about a property and about the property market in general with some interesting informative and intuitive feedback... Read more
1st Oct 2020 (4 years ago)
J Downes
Connor Hannath came to show people around the flat that I'm renting today and he was great. Very friendly and chatty as we waited for them to arrive (Covid times meant I was at home). He was also great at communicating with me about the viewing schedule. Also very professional and wore a mask throughout the viewings.... Read more
Tenant
29th Sep 2020 (4 years ago)
S Turner
Have used Reeds Rains for years now from initially letting a flat to buying and more recently managing a proprty let for us.
They have always been consistently excellent and attention to detail on a let second to none.
Greg in the lettings team has been superb to deal with from start to finish and cannot see us going anywhere else in the future... Read more
Landlord
25th Sep 2020 (4 years ago)
R Jackson
Recently began renting through this estate agent. Process was made extremely easy by the one of the agents Craig. Professionalism and flexibility ment while working during a stressful period I was able to secure and move into a property with ease! The process before collecting they keys was a breeze and would recommend!... Read more
Tenant
22nd Sep 2020 (4 years ago)
R Majid
I have recently bought a house in Fallowfield M14, with Reeds Rains Estate Agents Didsbury in Manchester. All the staff members are very caring and incredibly easy to talk to, fabulous support throughout the whole process and kept me in the loop every step of the way. Super thanks to Elly and Katie for amazing customer service and support through. Reeds Rains Estate Agents are the best agents to deal with at the time of buying or selling the property because they are the expert to save the time and hassle as the team has good Negotiation Skills and Property Market Knowledge. Once again, thank u to Reeds Rains.... Read more
Buyer
12th Sep 2020 (4 years ago)
M Kaye
Katie and Elly have been absolutely fantastic in the whole process of buying my new flat. They are warm, professional, efficient, and so dedicated to what they do, and it's been a pleasure from start to finish. THANK YOU!!... Read more
Buyer
26th Aug 2020 (4 years ago)
M Dunster
I sold a property via Reeds Rains just before Covid hit and everything went on hold. The team in particularly Katie were absolutely brilliant at getting the sale through despite a worldwide Pandemic. I honestly can't rate them enough from pre sales to post sales to completion they were an absolute pleasure to work with.... Read more
Seller
25th Aug 2020 (4 years ago)
G Wood
I bought a property through the Didsbury branch of Reeds Rains. It was over the COVID period so it took a while - the team at Reeds were brilliant at keeping me updated with the process every step of the way. They were incredibly patient, diligent and polite. As customer service goes the team at Reeds Rains are tip top - it’s a testament to traditional customer service that we’ve lost in this day and age so it’s really refreshing they’ve been so good. Thanks guys!... Read more
Buyer
13th Aug 2020 (4 years ago)
J watson

Be warned - if you are a renter and book a viewing, be sure to check that they haven't let the property from underneath you before you put yourself out. I travelled a good 45 miles to view a property of Reeds Rains and upon no one showing up, rang the office and found out that they had let it out to someone else in the morning.
In itself, not the worst thing and does happen. However, considering the distance I travelled and the nonsense excuse that they tried to contact me on my MOBILE that morning at 10:10 am (of course mobile's log any miscall and I had the phone on me when they 'called' anyway), added to the fact that the property swiftly disappeared off rightmove after my phone call (advert was there all morning and afternoon until I rang them from outside the property at 3pm), notifying me of such a detail would have been the decent thing to do.
It is a cowardly, unprofessional and disprovable excuse when they could at least have the decency of just owning up that they forgot or likely didn't think ahead. I will not be looking at any accomodation in the future which uses this company.... Read more
Tenant
10th Aug 2020 (4 years ago)
Graziella
I spoke to Katie who was very helpful, professional and promptly assisted me with my enquiry.
Excellent service.... Read more
10th Aug 2020 (4 years ago)
M finnigan
I would highly recommend Reeds Rains to anyone of my friends and business colleagues who are looking to buy or sell. They are a fantastic company and David Latus in particular is very knowledgeable and helpful, they really do go the extra mile. Thanks all. Michael... Read more
4th Aug 2020 (4 years ago)
P dougherty
We bought our house which was on the market with Reed Rains. No issues with them whatsoever. Love our new home :-)... Read more
Buyer
3rd Aug 2020 (4 years ago)
RandomPhi1
We are first time buyers and was very nervous about choosing our first home. Dave was very professional, helpful and answered all of our questions. He put us in touch with the right people and couldn’t have made it any easier! Thanks again Dave!... Read more
Buyer
31st Jul 2020 (4 years ago)
L Gallagher
Been to the Reeds Rains branch today in Didsbury and I was very impressed. All staff were very professional and welcoming. Elly was especially welcoming, she even offered to turn her heater off as it was a slightly warm day! Would definitely recommend!!!... Read more
31st Jul 2020 (4 years ago)
M B
Thank you Reeds Rains Didsbury for your excellent professional and efficient service in helping me sell my house. From start to finish I found the team helpful and supportive throughout the sale that got extended due to the Covid situation. And I'm very pleased to have completed today.
I would highly recommend using Reeds Rains, and would definitely use them again myself.... Read more
Seller
30th Jul 2020 (4 years ago)
R O'Meara
Brilliant experience buying through Reeds Rains in Didsbury. They were genuinely more helpful than my solicitor at many points! Big thanks to Katie, who was a star, and all the team there. Would recommend!... Read more
Buyer
28th Jul 2020 (4 years ago)
W Bukhari
Having been a landlord for many years I thought I would try Reeds Rains Didsbury to advertise my property and can honestly say that Gregg and the lettings team at have shown a professional and swift approach in letting my property.Well done.... Read more
Landlord
22nd Jul 2020 (4 years ago)
C Brown
A big thank you to everyone at Reeds Rains Didsbury who helped in our recent house purchase. From submitting our offer to answering any questions we had, they were brilliant. A special thanks to Ellie and Kimberly who were so helpful and friendly!... Read more
Buyer
23rd Mar 2020 (5 years ago)
S Green
Thankyou to Reeds Rains Didsbury for the speedy sale of our property. Special thankyou to Ellie who has kept us up to date all along the way. Really efficient and professional service.????... Read more
Seller
20th Mar 2020 (5 years ago)
V haelst
All I can say about my experience with Reeds Rains in Didsbury is positive and recommended 100%. We’ve been renting properties in Manchester for 10 years and this was without a doubt the best one ever . I was in contact with Craig , he provides excellent service, was always available to respond my queries and help throughout the application process. He is very competent and his service was great. Next time we need to either rent or busy a house will contact him directly . Thanks... Read more
Tenant
20th Mar 2020 (5 years ago)
M Kamel
It was really a great experience to rent a house with Reeds Rains, didsbury. Thank you Elly you made it easy for us as new comers to the UK and Manchester to find the house we are looking forward to renting. We totally appreciate your co-operation, kindness and experience. We'll never hesitate to recommend you as a professional to help others find their dream house.... Read more
Tenant
10th Mar 2020 (5 years ago)
J Shannon
buying / selling a house is one of the most stressful things I have ever done! However, Elly who was my sales negotiator, was always there to help us out and gave us regular updates. Elly and the team always have your back and do all they can to make the process as smooth as possible...even when there are many obstacles in the way!... Read more
Seller
9th Mar 2020 (5 years ago)
M lavin
I had a very positive experience with a recent sale in a niche market with the team at Reeds Rains. Many thanks for their hard work and advice especially Dominic, Kimberley and Ellie.... Read more
Seller
8th Mar 2020 (5 years ago)
W Murray
Craig wheeler was excellent for our letting experience from start to finish always kept us up to date and worked efficiently thank you from Mr.uddin,... Read more
Landlord
5th Mar 2020 (5 years ago)
H Sharma
I had an amazing letting experience with Reeds Rains Estate Agents, Didsbury, starting from the viewing till I signed my tenancy agreement. Moving from US to UK was a big move for me. Greg was very helpful in explaining me the entire tenancy process. Craig had handled my documentation part and he is very patient and answered all my questions. He listens to your request and make sure it is answered. I highly recommend Reeds Rains for all tenancy requirement.... Read more
Tenant
4th Mar 2020 (5 years ago)
H Diviney
Well what can I say about Reeds & Rains, first off I was with another big estate agent in Manchester & they did not sell my house much time wasted,
then I had an initial meeting with Dominic a very nice person after our meeting I decided to give Reeds & Rain a go,
If you are reading this review you will not be disappointed with anyone in the office, they were all a delight to speak to and they all could answer my questions when I contacted them,
Now I want to personally thank Katie she was my main contact during this sale, she has been an absolute super star, she has been on top of my sale from the start to now the finish, chasing the buyer to his solicitor
Honestly I cannot say enough abut the hard work & dedication from Katie,
If I was selling again I wouldn't hesitate to come back to Reeds & Rain, but I would have to have Katie
A BIG THANKYOU... Read more
Seller
17th Feb 2020 (5 years ago)
A Mosley
Craig did an excellent job letting our property and was professional, friendly and responsive throughout the process. I would definitely recommend the Didsbury branch and will use them again.... Read more
Landlord
31st Jan 2020 (5 years ago)
R Tweedie
I recently moved in to my first house. Elly Roberts from this branch of Reeds Rains helped me through the whole process and was brilliant. She was really proactive and would instantly reply to all my emails and would go out her way to help with all my requests.... Read more
28th Jan 2020 (5 years ago)
S Malone
I can't thank Ryan enough for being so on the ball and efficient in helping us buy our first home. You went above and beyond the call of duty, kept us sane when outside agencies proved difficult to work with and kept the ball rolling at all times. I can't speak highly enough of this man and would 100% recommend him.... Read more
Buyer
27th Jan 2020 (5 years ago)
P Knowles
Great experience from start to finish. Elly was really friendly & helpful, keeping me upodated regularly.
Most importantly mt property was sold relatively quickly...... Read more
Seller
13th Jan 2020 (5 years ago)
C Petrou
I recently sold my house with Disbury Reeds Rains team and they were worth every penny! .
I would particularly like to thank Elly and Dominic who definately went the extra mile, putting their all into everything they did.
Selling my house was one of the most stressful experiences i have ever had and Elly was consistently supportive throughout, demonstrating high levels of professionalism but still maintaining a personal and friendly approach. Communication was outstanding. Elly worked so hard throughout the process from start to finish.
I can honestly say it was an absolute pleasure doing business.
Thank you so much to all the team.
Kind regards Cath... Read more
Seller
8th Jan 2020 (5 years ago)
E Smyth
Just purchased a property with the help of Elly, she was excellent support throughout the whole process.... Read more
Buyer
7th Jan 2020 (5 years ago)
T mauree
Our first contact with Reeds and Rains, Didsbury was through Dominic. He is so competent at what he does. He explained the whole process in detail and was also willing to listen to our views and opinions. He started the marketing of our property without any delay and within a matter of weeks we had a serious buyer.
The staff who accompanied prospective buyers were also courteous and respected the rules of our house.
Now, one staff member that every Estate Agent should have is Elly. Once our property was on the market, it was Elly who was our contact in the office. She is so good at what she does and even our buyer was amazed at how helpful she is. Any problems we ever had, even in buying our next property, she was willing to advise and smooth things.... Read more
Seller
24th Dec 2019 (5 years ago)
E DUNCAN
Elly Roberts at Reeds Rains was always a pleasure to deal with in my BTL purchase - highly recommended thank you!... Read more
Buyer
20th Dec 2019 (5 years ago)
N Barrett
Initially, my property spent six months on the market with another Didsbury agent. Whilst there was interest I received only one very low offer and consequently removed the property from the market. Two months later, I met with Kimberley at Reeds and immediately I knew I should have instructed them originally. Professional, friendly and above all, they kept me informed at all times throughout the process. We held the open house ten days after the property went back on the market and within days I had several offers. These offers were for much more than it was on the market for with the previous agent.
I would not hesitate to recommend the team at Reeds. The process, from initial instruction to accepting an offer was so swift. They did exactly what they told me they would do and they helped me achieve a much better result than I could have expected. Thank you Reeds!... Read more
Seller
19th Dec 2019 (5 years ago)
J Sloan
Moving house is a stressful time but Kimberley and the team at Reeds Rains made it as stress free as possible.
They were always easily contactable, even out of regular office hours which suited our needs.
A special mention to Elly who was regularly in contact with both my solicitor and my buyer’s solicitor, and always kept me in the loop with regards to how things were progressing.
Thanks again and roll on moving day!... Read more
Seller
18th Dec 2019 (5 years ago)
Elle
Kimberely came round to value our house and was extremely knowledgeable in terms of current market. She wasn’t pushy and was very respectful of our situation regarding selling the property.
From getting our house on the market to exchanging contracts, Kimberely was very helpful and answered all our questions - she was always easy to get hold of.
Elly was brilliant with updating us and chasing our buyers solicitors. She was extremely efficient and dealt with all our queries quickly.
As with all house sales, there were issues within the chain but the team at Reeds Rains were able to deal with these and liaise with solicitors and other agents and took that extra stress away.
Thank you again.... Read more
Seller
18th Dec 2019 (5 years ago)
C Lewis
Katie was my contact in Reeds Rains Didsbury. Really helpful and knowledgeable throughout the buying process making it run smoothly. Katie was responsive and communicated effectively. Highly recommended.... Read more
Buyer
18th Dec 2019 (5 years ago)
J Li
The team at the Didsbury branch have been brilliant throughout the sale. Everyone I dealt with was really helpful and professional. Those extra efforts here and there meant a lot and were much appreciated.... Read more
Seller
16th Dec 2019 (5 years ago)
M Bell
Reeds Rains sold my flat and I'm delighted. They dealt with my sale efficiently and with effective communication with both myself and my tenant.... Read more
Seller
11th Dec 2019 (5 years ago)
V Evans
Cute staff... Read more
7th Dec 2019 (5 years ago)
X Fan
excellent service!!! The property was initially handled by a large firm in Didsbury for months, and no progress, and they try to push for a low offer. Then I decided to switch to Reeds Rains which is very professional and got a very good offer (buyer as well) for sale. Now the sale is close to completion, everything was perfect. And the lady Katie in RR was super helpful.... Read more
Seller
30th Nov 2019 (5 years ago)
J hanley
Just sold my house and could not fault the team at Reid’s rain , Elly was a star so helpful and supportive ,always at the end of phone when needed . Thank you all... Read more
Seller
23rd Nov 2019 (5 years ago)
S Payne
Where do I start Elly! We are about to move into our new home sold by Reeds Rain Didsbury. We are not even paying this wonderful person and yet she has been absolutely brilliant, she has been the only person in our chain who kept us updated and kept us informed of what was happening. I cannot praise Elly enough she is totally dedicated to her job and works above and beyond her duties of that I’m sure.
Finally I would like to say a huge thank you, you are a true star who has kept me sain during this stressful time. Whatever you get paid its not enough a truly lovely, kind caring person.
If I do ever move again I would 110% go to Elly @ Reeds Rains Didsbury.... Read more
Buyer
11th Nov 2019 (5 years ago)
Z Jafari
Excellent and helpful service from Kimberly Neilson.
She is responding to the phone calls and emails so quickly and meet your inquiries sufficiently.... Read more
11th Nov 2019 (5 years ago)
L jabr
I bought my first home in August 2019 through Reeds Rains in Didsbury, specifically with the help of estate agent, Elly Roberts. Elly could not possibly have done more to help with this process. There were a number of bumps along the road & Elly repeatedly went above & beyond her role in helping me to secure my new home. She was professional, efficient and always readily available to address concerns & make the scary process of a first house purchase seem easy. Elly coped excellently with my daily mitherings and wobbles & I can't thank her enough. I am now settled into my new home & would gladly recommend Elly & Reeds Rains in Didsbury to my friends and family.... Read more
Buyer
3rd Oct 2019 (5 years ago)
A Bannon
We have recently purchased our first family home through Reeds Rains in Didsbury and wish to state how cooperative and helpful they have been throughout the whole process. In particular our point of contact Elly Roberts was very great to deal with. She kept us fully updated throughout the whole transaction and proved to be very proactive and approachable with any queries we had, even ensuring any issues were resolved outside of her working day.
I wouldn’t hesitate in using Reeds Rains Didsbury for future sales/lettings and can’t recommend Elly enough. They are a good branch to use with proactive and professional staff, who helped make the process relatively stress-free.
Thank you
Aidan and Catrina (September 2019)... Read more
Buyer
1st Oct 2019 (5 years ago)
D Sidlow
Reeds Rains Didsbury completed the sale on our Didsbury home recently.
Elly was amazing and I can 100% recommend the Didsbury office.
Elly went over and above her day job by providing professional, efficient and extremely personable and friendly feedback throughout.
Elly got back to us straight away with any requests for feedback and in addition to this, engaged with all parties throughout. Nothing was too much trouble.
Elly was on annual the day we completed however, she contacted us several times to find out how things were progressing. We can’t thank her enough for all the support throughout and will always be grateful.
A message to Reeds Rains “make sure you hold on to Elly as she is golden”
Thank you to all the staff at Reeds Rains Didsbury. Diane & Craig... Read more
Seller
30th Sep 2019 (5 years ago)
L Teasdale
I have recently rented a property with the Reeds Rains Didsbury branch as the managing agents, and it was handled smoothly, professionally and efficiently by Elly who looked after the tenancy process for me. I was kept updated via email & phone and the provisionally agreed date was kept to - very helpful when moving in from another city as I was. What can be a nightmare process was made surprisingly pain free and I would not hesitate to recommend Elly/the Didsbury branch to others.... Read more
Tenant
10th Sep 2019 (5 years ago)
S Hadley
Having viewed rental properties with several agents in Didsbury. I found Reeds Rains to be the most helpful by far. Ryan in particular was very friendly and helpful. The application process was very smooth and I am now enjoying my new home. Highly recommended.... Read more
Tenant
1st Aug 2019 (5 years ago)
L Hawk
Reeds rains has helped me sell my property very efficiently and professionally, Kimberley Neilson who dealt with it from start to finish has been exceptionally prompt and reliable. We’ll recommend ????????... Read more
Seller
8th Jul 2019 (5 years ago)
G Parker
Unfortunately I was not able to proceed with the purchase but Kimberley and the team were great throughout, very helpful, professional and proactive.... Read more
Buyer
21st Jun 2019 (5 years ago)
D Ashworth
Greg and Ryan provided an excellent tenant find service - the flat was only empty for a week, and was most impressed with the communication and efficiency from the guys during the whole process. Would highly recommend... Read more
Landlord
17th May 2019 (5 years ago)
Chloe
Couldn’t recommend this letting agent enough. Anna and Greg provided excellent customer service alongside being fast and efficient. We managed to move into our new flat in a few weeks and on schedule. The service was very thorough and made the moving process very easy.... Read more
Tenant
9th May 2019 (5 years ago)
C Hashim
Kimberley helped us with the sale of our flat and was brilliant from start to finish. She always responded quickly and was able to smooth out any issues that arose along the way. Highly recommended.... Read more
Seller
19th Apr 2019 (6 years ago)
K Garnett
Kimberley at Reeds Rains was running the sale of an apartment in Didsbury which we were buying and she was excellent. I thought she handled the sale negotiations very professionally. She was proactive and always quick to respond to our emails and keep us updated. She really went the extra mile to help the smooth the sale process through , for example providing us with details of electricians and decorators we could use after completion as we were new to the area.... Read more
Buyer
16th Apr 2019 (6 years ago)
R Oldham
Can’t recommend Kim from Reeds Rain in Didsbury highly enough. She was instrumental in all elements of my sale and always had such a positive, can-do attitude throughout an often difficult and frustrating process. Wouldn’t go anywhere else.... Read more
Seller
9th Apr 2019 (6 years ago)
P Fallon
Having dealt with Reeds Rains (Didsbury) for a number of years, we would like to take this opportunity to thank Kimberley and all the team for their excellent customer service during the management of our property.
We would have no hesitation in engaging their services again for any future property requirements. WELL DONE!... Read more
Landlord
6th Mar 2019 (6 years ago)
K Hill
Popped in to register looking to purchase a property in Didsbury. Staff were all very friendly and helpful. They were genuinely interested in what I was looking for and offered to help with other aspects such as my mortgage also. Thank you.... Read more
1st Mar 2019 (6 years ago)
A Fareed
Reed Rains Didsbury handled the sale of my flat brilliantly, they were always helpful and friendly, available for advice and flexible. In particular, the team were very hands on with the viewings, the buyer and both of ours solicitors, given that I was out of the country during the sale process. When we hit a bump in the road and lost a buyer extremely close to the exchange date, the team were very sympathetic and allowed me to put my property on dual track (for lettings as well as for sale) without any additional expense incurred. They gave me a great deal of advice with regards both selling and letting. All the fees were on a no sale (or let) basis and were fixed, rather than a % of the sales price. They have been very patient with my thousands of questions and changing my mind a lot and I am very grateful. Thank you Amy, Kimberley and Greg... Read more
Seller
27th Feb 2019 (6 years ago)
M R
The team at Reed Rains Didsbury were absolutely spot on in dealing with my house sale. I sold due to moving abroad, and despite not being in the country for the duration of the time my house went on the market through to completion, Kim, Ryan and Amy kept me up to date and ensured that the sale was moving through the processes and proactively dealt with any issues that popped up. I'll gladly use Reed Rains next time I purchase or sell a property and would 100% recommend using them.... Read more
Seller
5th Jan 2019 (6 years ago)
F Aslam
Excellent customer service. Always polite, helpful and professional. Thank you Greg and Ryan.... Read more
1st Jan 2019 (6 years ago)
D A
They have been fantastic in their services and have always been professional as well as dealing with all matters very quickly. Special thank you to Ryan and Kim (branch manager) who were always ready to help and ensure all our needs were met in a very swiftly manner. Thank you Reeds Rains Didsbury Team!... Read more
21st Dec 2018 (6 years ago)
N Pemberton
Kimberly and her colleagues are the perfect team to help navigate the pressures and stresses of buying a house.... Read more
Buyer
3rd Dec 2018 (6 years ago)
M Wakefield
Great service from start to finish. Amy Copeland handled everything from showing people round to negotiating the best price possible.
Dealing with three lots of solicitors. One in Scotland and two here. All of whom have praised her to the hilt. Making our move to Scotland stress free. Thank you Amy great job. Matt and Deborah Wakefield.... Read more
Seller
22nd Nov 2018 (6 years ago)
S Miller
Absolutely vile to deal with they have allowed us to live in poor conditions and have done absolutely nothing regarding the safety of the property, we were burglared due to a faulty door which they were made aware of and they did absolutely nothing until it was to late, the house has no hand rail and they do absolutely nothing when you report maintenance issues, there’s a leak from the shower to the down stairs bathroom and they claim it’s not an issue, even the heating doesn’t work, do not deal with reeds rains they are awful... Read more
Tenant
19th Nov 2018 (6 years ago)
S hussain
In a word 'Awesome' , they are the best. I am really grateful for the help they gave in selling my house. Special thanks to Kimberley, Amy, Dominic and Ryan. Folks you need to understand selling is probably one of the stressful things you can go through, and having a good team is essential, I relied on them even at the end when it is solicitors who should be doing the communicating to push through to the sale.... Read more
Seller
21st Sep 2018 (6 years ago)
L Coutinho
Greg, the Letting manager, and his team offered a great service and did not take long to secure the letting of my properties. Their knowledge of the market and helpful suggestions guaranteed success where others failed. I am certainly going to use them again. Thank you all.... Read more
Landlord
19th Sep 2018 (6 years ago)
J Klimach
Kim (branch manager) worked exceptionally hard to ensure my purchase went through succesfully despite it looking at several points as though it would fall through. That it didn't is a testament to both her skill and perserverance. The purchase was stressful at times yet she and the rest of her team were friendly and professional throughout the process.... Read more
Buyer
16th Sep 2018 (6 years ago)
G Morris

Beyond useless. Avoid.
The list of failures and shortcomings include, but are by no means limited to:
- Took two months to gain access to my own mailbox. In the end, only gained access by hiring a locksmith and charging the company.
- My bank details were sent to a different person (who happened to have the same first name). The manager at the time didn’t seem to see the problem in this.
- Despite being informed on numerous occasions, nothing was done about the black mould in the property. An independent surveyor described the situation as ‘worrying’ and ‘unacceptable’.
- Absolutely awful at returning calls or replying to emails. I would often have to ring several days in a row to speak to the person who was ‘just on a call at the moment’.
- Lost two sets of keys to the flat, meaning I had to get more cut.
- Horrendously unorganised; to say the right hand doesn’t know what the left is doing is an understatement. It may be more accurate to say the right hand doesn’t know what the right hand is doing.
- The inventory was done after living in the flat for two months. Quite how this is to show the state of the flat at the beginning of the tenancy, I’m unsure.
- Upon checkout, tried to demand professional cleaning services used and a variety of other riders, none of which are mentioned in the contract.
- It took the best part of three years for Reeds Rains to organise the repainting of the ceiling, despite reminders every three months on their ‘property inspections’.
- An incredibly poor standard of proof-reading and spellchecking on official emails bearing the company letterhead.... Read more
Tenant
28th Aug 2018 (6 years ago)
M Cahill
Thank you so much to all the staff at Reeds Rains Didsbury. They brought a professionalism and energy to the sale that I couldn't find elsewhere and they delivered. First class.... Read more
Seller
9th Aug 2018 (6 years ago)
I Tarrant
Great service from valuation to completion. My flat sold very quickly.
Kimberley and all the staff were very helpful and professional.... Read more
Seller
24th Jul 2018 (6 years ago)
Benmorgan135
Excellent service from all the staff, excellent communicatin, kept me up to date and "in the loop." Made me feel important as the customer. The valuations manager Bev was especially helpful and professional.... Read more
24th Jul 2018 (6 years ago)
H Long
We have made use of Reeds Rains Didsbury several times to sell houses.
From first meeting to conclusion of deals, the impression has been of an efficient, reliable team who are led capably and in a skilful manner by Kimberley Neilson . Contacts with the office are handled courteously and in a thorough manner. Information about would-be buyers is discussed in detail and the driving force is to fulfil a deal suitable for both sides in terms of price and timing with the seller’s needs being a priority.
We would recommend them wholeheartedly.
John and Helen Long... Read more
Seller
21st Jul 2018 (6 years ago)
C Keaveney
Brilliant, very prompt and professional in my dealings with all the team.... Read more
20th Jul 2018 (6 years ago)
G Feeney
I cannot rate these guys highly enough! They really went the extra mile to sell my house for me. They definitely did more work than my solicitors! Special mentions to Amy, Ryan and Kim who worked tirelessly to push the sale thorough. Kim (manager) was amazing from start to finish. Thanks guys!... Read more
Seller
18th Jul 2018 (6 years ago)
J Vila
I'd like to take the opportunity to say thank you to the Didsbury team especially to Ryan.. professional and friendly service..thanks again
Vincenzo... Read more
16th Jul 2018 (6 years ago)
D McNicholas
As a buyer in a complicated purchase, Reeds Rains Didsbury were hugely helpful in keeping us informed and managing the process as efficiently as possible. Kimberley was always happy to help out and took as much stress out of the process as possible.... Read more
Buyer
18th May 2018 (6 years ago)
R Monaghan
Friendly and helpful team, efficient in what they do re all aspects of property purchase and letting. Will definitely use again. Thanks for all your help!... Read more
3rd May 2018 (6 years ago)
F Agboma
Excellent service from valuation to completion. Everyone at the branch, especially Kimberley, was superb at guiding us through the sales process.... Read more
Seller
28th Mar 2018 (7 years ago)
J Bennett
Was shown around a house by Ryan we were five minutes late he didnt mind at all knew the answer to all our questions very professional and helpful, after the viewing we face timed our friend and he didnt mind going round the house twice more to show him and to let us take pictures very helpful and friendly... Read more
22nd Mar 2018 (7 years ago)
royston71
Excellent service, especially from Amy who kept me updated regularly during the moving process.... Read more
14th Mar 2018 (7 years ago)
C Nelson
Excellent service from Gemma in arranging our mortgage and from Kimberley and her team who helped iron out a number of issues relating to ongoing chain purchases to help push completion through for us all - definitely went above and beyond and were always friendly and happy to help - thank you!... Read more
Buyer
9th Mar 2018 (7 years ago)
A Robinson
Professional and quick service from Greg Snow and Ryan who got the property let within weeks. No hassle or stress and good value for money. All the best, Adam... Read more
Landlord
3rd Mar 2018 (7 years ago)
K Gibbons
Bought our home through Reeds Rains Didsbury in January. Whilst every house purchase is stressful Kimberley and her team did everything to make the process as smooth as possible. Dominic was particularly helpfull and in spite of some difficult situations managed our purchase in a professonal and sympathetic manner.
I have nothing but praise for the whole team.... Read more
Buyer
7th Feb 2018 (7 years ago)
S Mason
Excellent service from the team at Reeds Rains, particularly Amy who was always friendly and helpful despite me continuously harassing her! House sold quickly and a price we were certainly happy with. Thanks to you all again. Would def recommend.... Read more
Seller
23rd Nov 2017 (7 years ago)
M Shopper
Worse than useless. Would rather not give this place a single star. Staff are too far up their own backsides... Read more
9th Nov 2017 (7 years ago)
F Pickles
Found Reeds Rains Didsbury to be a really helpful and friendly service. They were ambitious with the selling price of my property but this worked! Would definitely recommend.... Read more
Seller
1st Nov 2017 (7 years ago)
D Morgan
AVOID AT ALL COSTS. I had an offer accepted on the proviso that the house was off the market. Spent the week organising solicitors and final mortgage and was to go in on Friday with ID. They continued to show it the following week (didnt inform me of this) and as I was about to go in with ID told me they had another offer. Played offers off against one a other to increase the price then sold it to other buyer. When I asked for an explanation they said other offer was from someone who viewed it before me. Found out this was a lie. The explanation then changed to 'property does not come off the market until ID check'. I was never told this. If I had been told when offer accepted would have been there Monday morning. Convenient that this information was 'miscoumunicated' and they ended up with a higher price. Buying/selling your house is stressful enough without dealing with people like this.... Read more
Buyer
27th Sep 2017 (7 years ago)
L Band
When we moved in to our FURNISHED rental property July 2016, the washing machine was missing. It was there when we viewed, and the conclusion we came to with Reeds Rains was that a previous tenant kept a key and came back to steal it after they moved out. Took them over a month to supply us with a new washer (which rarely finishes a complete cycle due to "error") and despite repeated requests to change the locks, even after the property was broken into and robbed April 2017, they still ignore us. We're now moving out in July 2017 and haven't felt safe or comfortable in the house for at least 3 months.
Cheers for nothing.... Read more
Tenant
6th Jul 2017 (7 years ago)
A newins
The service I received was amazing from the moment i stepped into the office until 6 months down the line.... Read more
30th Jun 2017 (7 years ago)
N Citron
Couldn't be happier with the service provided by Reeds Rains in Didsbury. From day one the entire team were fantastic and looked after us perfectly. The sale went through extremely quickly and, on their advice, at a higher price than we had anticipated.
I would recommend without hesitation.
Nick and Catherine Citron.... Read more
Seller
29th Jun 2017 (7 years ago)
B Sterling-Vete
I have used Reeds Rains for several years now to buy and sell properties.
I’m also the landlord of several properties along the busy South Manchester Wilmslow Road corridor.
They are an excellent company to do business with, responsive, caring and professional.
A team is a direct reflection of the leadership of that team.
Therefore, any review would be incomplete without particularly commending the branch manager, Anna Corrigan.
She is excellent and so are her team.
Many thanks Anna et al!... Read more
Landlord
3rd Jun 2017 (7 years ago)
M Parker
My girlfriend and I used Reeds Rains mortgage advice service to buy our first home together and could not have been happier with the service we received. Gemma was outstanding! So helpful guiding us through the process and explaining all the nuts and bolts of buying a house for the first time. she was friendly, personable, professional, able to work round our busy work schedules and an all-round star, I don't think we would have gotten through it without her! I can't recommend this service enough!... Read more
Buyer
26th May 2017 (7 years ago)
A Raja
Reeds Rains have been managing a rental property for me since December 2014 and the service has been fantastic. I have another property which I acquired in JUly 2016 which I had with a different estate agent to manage. The service from the other estate agent has been so horrendously poor that I have now transferred the management of that property yo Reeds Rains as well.
I can highly recommend the Reeds Rains fully managed service and in particular the lettings team at the Didsbury [Manchester] office.... Read more
Landlord
19th Apr 2017 (8 years ago)
R Duan
Excellent service from Anna, the lettings manager. Thank you very much for your help.... Read more
5th Apr 2017 (8 years ago)
C Haycox

Absolutely horrific experience!
My moving in date kept changing. Due to a fast turnover from tenants the house was unfit to move in to! The letting agent was more concerned about recieving my money than the overall state of the property! I would have happily moved in a week later to ensure the property was fit for purpose, and it wasn't.
The letting agent even said she would not move into this property-and has not denied this whilst my complaint is under investigation.
There advertising was false! It said in the description the property is located in a quiet area, which it is not! They did not disclose that a industrial estate (approx 127000 Sq feet) was being built right opposite the property! And even though I disclosed this to them, they have now readvertised falsely that the house is in a peaceful area, which it is not!
I was made to wait 3.5 hours on the day I was meant to collect my keys in the freezing cold and rain.
All this estate agents care about it getting your money, AVOID AVOID AVOID.... Read more
Tenant
2nd Mar 2017 (8 years ago)
R Atkins
I have used Reeds Rains Didsbury for the past 10 years letting my property and just recently for the sale.On each of the four occasions it was relet they gave great service and advice on the way forward which resulted in an almost immediate relet with no gap in tenancy.Recently I sold the Property and again the advice on the way forward to achieve maximum return was very good and I achieved an excellent result.
I would also add that their fee arrangement was very good value compared to other City Centre Agents.
My thanks to the team and particularly to Kimberly, Cath, and Amy who over the years proved to be very professional, efficient but also friendly and caring.... Read more
Seller
29th Dec 2016 (8 years ago)
D Galert
Kimberley and the team dealt with my purchases and sales over the past few years and honestly I wouldn't go with any other estate agent. They have been very professional and always quick to respond.
5 Stars
Daniel... Read more
Seller
22nd Dec 2016 (8 years ago)
S Cook
Kimberly was a great help, very efficient and clear. We got the flat sold in no time!... Read more
Seller
9th Dec 2016 (8 years ago)
S Jussab
Absolutely rubbish ! Biggest mistake to let and manage my property with them as they were useless in every aspect... Read more
Landlord
25th Oct 2016 (8 years ago)
M ha
Great service from all the agents, especially Amy and kimberley. Customer service was good too. Thank you very much for your help.... Read more
10th Oct 2016 (8 years ago)
V Hoang
Dealt with the quick sale of our flat in a professional and friendly member. Always replied to our queries helpfully and promptly, special thanks to Kimberley, Amy and Dom. We have also used them in the past for letting our flat, and they have always found our tenants very quickly and efficiently.... Read more
Seller
22nd Sep 2016 (8 years ago)
S Daniel
Very poor customer service, booked viewing to buy a house. Me and my family arrived 10min earlier then the actual appointment time. I called the office to confirm if someone is on the way, I was told in a rude manner that it's not the appointment time yet and the phone was disconnected. 10 min passed the appointment time I called again, this time my details was checked and I received an apology for not confirming the appointment and some escuse. Which I am not bothered about when I have waited almost half hour with 2 young children with no result.... Read more
6th Sep 2016 (8 years ago)
P williams
Fantastic service all round.
Our house sold very very fast. Great staff always there to help and advise.
Would recommend to anyone.... Read more
Seller
25th Aug 2016 (8 years ago)
P Kwiat
Buying a property through Reeds Rains has been a really positive experience. From viewings to completion they have been communicative and helpful. I would recommend them. Thank you!... Read more
Buyer
11th Aug 2016 (8 years ago)
C Cosso
Poor service
Unfriendly... Read more
24th May 2016 (8 years ago)
S Me
Very poor service...
I Rent one apartment for 650 pound... After 1 week i pay agency fees, they ask me 700... The agenti are very gently before you sign the contract....After Will be rude... I ask help for problem With my neighbour.. And they do nothing... Was useless...they make waste my time when i ask reference for move in new house... I do whitout....
Now i Will move soon.... I wait for my deposit back... I want to see...... Read more
Tenant
16th May 2016 (8 years ago)
M Hamlett
Anna,
Is a very good contact for other Landlords.
Very helpful young lady she was exemplary ion her attitude and as I believe that attitude is the most important word in the English Language she passed with flying colours.
But she well knows if I have any issue with Reeds Rains I will be on her case.
To date no action had been required at all.
Most helpful.
Cheers,
Mal... Read more
Landlord
25th Jan 2016 (9 years ago)
M K
The state agent I saw was professional and very friendly, on the other hand the guy named (TOM) at their office apparently the manager, was rude, and unfriendly, when I spoke to him on the phone!!!!!!... Read more
20th Sep 2012 (12 years ago)