M Muschamp
Good communications and very professional operation.... Read more
8th Oct 2024 (14 weeks ago)
H Davies
Rachel and Chris were fantastic during my sale/purchase. A very welcoming, proactive, friendly team who are alway willing to help at every step of the process. I definitely recommend marketing your property with Reeds Rains, Selby.... Read more
Seller
4th Oct 2024 (15 weeks ago)
C Sheard
Gracie was so incredibly helpful and we are very appreciative of her time and support. She was always on hand to give us advice and was excellent in her communications with us.... Read more
29th Aug 2024 (20 weeks ago)
C Hughes
What a brilliant team at Reeds Rains in Selby. I mainly dealt with Olivia and Rachel who helped me through the process of selling my property. They were so professional and were very generous with their time and advice. From the moment I met Rachel and put the property up for sale through to accepting an offer under the guidance of Olivia, I could not recommend them highly enough. Thank you.... Read more
Seller
26th Aug 2024 (20 weeks ago)
H Bingham
If you are planning on selling your home, please do yourself a favour and look elsewhere.
When we bought our first property with them we had to wait outside in the winter rain for more than 30 minutes to collect our keys while their only member of staff sat talking on the phone. She made eye contact with us. She knew we were there. She chose to ignore us.
We attempted to purchase our second house earlier this year and the estate agent brought the wrong keys to the viewing. We had to reschedule the viewing as we couldn't get inside the property.
Later this year, we had our offer accepted on a property. We made very clear of our deadlines to the staff (verbally and in writing) as well as buyers. They verbally agreed to our deadlines only for their promises to turn out to be false and they had lied to or faces.
They do not respond to emails nor voicemails (on many occasions their voicemail system is full). Talking to them in person is like getting blood from a stone. And when you finally do speak to them you are often met with 'I don't knows' as nobody has updated the information on the shared system. They will ignore phonecalls from specific phones (made clear when I was ignored 10+ times only for my husband to be answered immediately from his phone). We even went as far as to ask our estate agents to physically go to their location, only for them to tell us that there was nobody manning their store and the lights were off in the middle of the day.
When we finally had enough with the lies and poor communication, we sent an email withdrawing our offer, only for that to go ignored as well and the house to be put back on the market. I didn't expect anything else but it was still disappointing to see such unprofessionalism. A quick email confirmation takes two minutes.
Please consider any other estate agents before Reeds rains. I have been disappointed too many times by them now to ever look into purchasing another home from them. Maybe they are good to their seller, but from the buyer's perspective I have never been treated so poorly by a business.... Read more
Buyer
12th Aug 2024 (22 weeks ago)
M Ayaz
A very professional and dedicated team. Had the pleasure of working with Rachel to get our property on the market. Always available to provide sound advice and went the extra mile on a few occasions to help us with the property we were looking for. High praise and fully reccomended.... Read more
Seller
25th Jun 2024 (6 mo. ago)
A S
I have had a viewing with Reeds Rains and have interacted with Rachel . She has been amazing and so understanding of our situation. She was really when we did the viewing and was able to answer all of our questions.... Read more
15th Jun 2024 (6 mo. ago)
Very helpful staff although sometimes I have to contact them rather than them contacting me, but have worked with all the parameters I have given and are professional and hard working for a sale outcome... Read more
Seller
25th May 2024 (7 mo. ago)
J Herbert-Duffy
We viewed two houses through Reeds Rains this week. I was extremely impressed with the manner in which Rachel showed us around the house: she was knowledgable about the house which was refreshing, and was able to answer all our questions. She was extremely personable in her approach too, and followed up the next day following the viewings.... Read more
22nd May 2024 (7 mo. ago)
H Tideswell
Recently sold my house with Reeds Rains Selby and from the first contact with the Branch to Chris Moffat coming to see me I knew I was in safe hands. Chris was both professional and personable from our initial meeting right through to getting the sale finalised. All viewings where carried out by Chris and his team and I had no issues leaving keys to my property with them due to travelling abroad. Communication was great at all times and when the nail bitting moment came to negotiating the sale price Chris was with me every step of the way ensuring the best price possible was achieved and reassuring me that my decision making regards offers on the table was the right choice for my circumstances. Would highly recommend the whole team but especially Chris Moffat.... Read more
Seller
11th May 2024 (8 mo. ago)
D Albone
Helpful so far. We're looking for a shared ownership flat for my elderly mum and Nikki has been really helpful so far even though we're not yet in a position to make an offer on a property.... Read more
7th Mar 2024 (10 mo. ago)
tylerrrish
Cant thank or praise Jess for all her help. Super friendly and so helpful... Read more
29th Feb 2024 (10 mo. ago)
J Vandertak
Having applied on Zoopla for a property to rent, I cannot thank the lady I spoke to over the phone I believe it is Nikki (probably spelt her name wrong ????) but she was absolutely lovely, as was the lady who showed us the house Jess I believe, absolutely polite, understanding and friendly
Reids Reins going above and beyond to help where they can, definitely a very good estate agent and would use them in the future when looking to purchase a house ????... Read more
Tenant
13th Feb 2024 (11 mo. ago)
J Newell
Great service and friendly informative people, we dealt with Rachel Lindley. Great response times and they put their all into marketing your property and handling everything from start to finish. Highly recommend them if you are looking to sell your property.... Read more
Seller
30th Nov 2023 (1 year ago)
Yoda
Just want to say a big thank you to Jess for helping us find a tenant for our rental property and also for negotiating all the bumps in the road that this journey inevitably brings.
Her friendly approachable and ultimately professional manner made all the difference.
Alison and Danny... Read more
Landlord
29th Nov 2023 (1 year ago)
K Lee
I just want to say a huge thank you to Jess who has been incredibly helpful and supportive throughout the process from viewing the house to settling in and moving out again (due to change of circumstances). Jess made everything stress free and easy. I highly recommend Jess's, she is very professional and friendly, an absolute joy to meet.... Read more
Tenant
1st Nov 2023 (1 year ago)
S Keane
I can’t recommend reeds rains enough if you’re looking to move . I was support by Jess who has been amazing throughout the process. So helpful , supportive swiftly answered any questions and got back to emails very promptly. Jess went above and beyond she is a huge credit to the company . You’re definitely in safe hands .... Read more
27th Sep 2023 (1 year ago)
E Riley
Coming from South with limited time to view properties but Chris has pulled out every stop to help us. Thank you... Read more
19th Sep 2023 (1 year ago)
C 1111
Would like to say a massive thank you to kierian, Jess and Chris for the help and support selling my property. You guys have all been amazing, I would definitely recommend using the amazing team at the finkle branch selby. Thank you... Read more
Seller
18th Jul 2023 (1 year ago)
B Mawson
Spoke with a lady called Rachel who was really efficient and offered me all her services. Including a valuation and a free mortgage appointment. Would highly recommend!!!... Read more
30th May 2023 (1 year ago)
K Wilson
Jess was really helpful. She put us through to a brilliant mortgage advisor (Gemma) and explained every step of the progress in details. Thanks to Jess, we are well on our way to our first home??... Read more
Buyer
28th Apr 2023 (1 year ago)
J Gough
Had lots of help and guidance from Jess, would definitely recommend to others!... Read more
28th Apr 2023 (1 year ago)
A Bray
Absolute perfect experience from Chris and his team. Told him the house I wanted to buy and told him what price I wanted for mine and he pulled both deals off. Sorted my broker and solicitors everything done and dusted in 2 weeks. Communication and expertise from them was brilliant. Thanks again... Read more
Seller
30th Mar 2023 (1 year ago)
I Sparling
The team at Reeds Rains have been absolute stars. My move-in certainly wasn't the easiest to navigate, but I cannot thank the team enough for helping out. Special commendations go to Jess and Kieren for their hard work in making the move happen. Thank you!... Read more
Tenant
16th Feb 2023 (1 year ago)
E B
Outstanding customer service from Kieran at Reeds Rains. He showed us around a property that we fell in love, the property was in high demand. Kieran called us a few days later to congratulate us on our offer being accepted. He streamlined the whole process and made everything straight forward and stress free. We felt assured that we were in safe hands and content in the knowledge that Reeds Rains are a professional agent. Kieran’s friendly professional nature really shone through upon our first meeting and several phone calls later to iron out the finer details and reassure a minor query. Kieran is an asset to Reeds Rains and represents the company with pride, professionalism and trust.... Read more
Buyer
23rd Dec 2022 (2 years ago)
J Dircks
These people are amazing. Cannot recommend them enough. On our behalf they work through the most difficult circumstances in order to sell our property. Our tenant refused viewing then refused to move out at the end of his section 21 eventually making it necessary to obtain an eviction notice. Chris’s Moffat and his staff were always calm and professional (how they managed it I do not know) eventually finding us a buyer and giving us completion. Our satisfaction is such that we have made their company managing agents for our other property in the area. Well done guys we will always be grateful... Read more
Seller
21st Sep 2022 (2 years ago)
Paul
I would certainly recommend the Team at Reeds Rains as after some short delays, Erica and the team dealt with it very professionally and promptly along with an overall superb friendly service. Highly recommended. Thanks.... Read more
4th Sep 2022 (2 years ago)
A Mihalache
I was happy with the service, especially from the lady I was in contact with, Erica Collins. There were a few delays at first due to circumstances but it was dealt with professionally and promptly. I recommend this company.... Read more
24th Aug 2022 (2 years ago)
L Ingleby
Really helpful staff, normally moving house is stressful but they made it easy and very welcoming... Read more
25th Jul 2022 (2 years ago)
As a letting agency, this company are incompetent. I want to warn all tenants not to use them. I rented a property in Selby Gowthorpe Yo84ha in November 2021 for 6 months, l had to pay in advanced £5020 for a deposit and six months rent. I moved out on 11 May 2022, l have requested my deposit back and They advised me to contact a different department as they said they have passed the rental termination to them, (when l paid and signed a contract in their branch in Selby). I need my money it has been two months since l moved. I have phoned the department multiple times and all what they say is that they have sent an email to the landlord asking to realise the deposit and they are waiting for her response. As they need her authorisation to realise the deposite. I have been to the property and it is occupied, l have spoke to the tenants. I wonder how the landlord could get in touch with Reeds Rain Agent to rent the property and not to respond my request? I have email the Estate Agent again and nobody has responded. It is very frustrating and disappointing: Who can help me with this matter ????... Read more
Tenant
12th Jul 2022 (2 years ago)
A Hastings
Erica has been incredibly approachable. Communication 10/10 from beginning to end. Stress free process- thank you.... Read more
28th Jun 2022 (2 years ago)
P Eaves
Very friendly and helpful when renting our new place. Chris went above and beyond by facilitating us getting the keys over the long bank holiday weekend.... Read more
9th Jun 2022 (2 years ago)
B Oliver
Is it the policy of Reed Reins to pull up the opposition's for sale board? Park Row had their board up at a property near me and 2 days later a Park Row staff member then came and pulled up Reed Reins board. Having checked on line the property is on with 3 agents. A bit petty in my book and very unprofessional.... Read more
2nd Jun 2022 (2 years ago)
J Mitchell
I finally found the property to be met by the most professional young lady I have had the pleasure of meeting in a long time.
Lauren's knowledge of the property, the location and all the necessary amenities was fantastic.
The property itself was not easy to find, But after the viewing Lauren walked me through the best way to access Selby.
Fantastic service and a total credit to the company,
Thank you Lauren. !!!... Read more
23rd Apr 2022 (2 years ago)
S Coakley
Very professional, responsive staff from start to finish in the lettings process. Great agency to work with.... Read more
Landlord
13th Apr 2022 (2 years ago)
R Hassam
I recently purchased my property through Reeds and rains and found them to be very helpful. There was a lot of issues towards the end and they went above and beyond to get the problems rectified. I was very grateful for their support.... Read more
Buyer
22nd Mar 2022 (2 years ago)
S Richardson
Absolutely fantastic service, great communication and attention to detail.... Read more
8th Mar 2022 (2 years ago)
W Mccabe
Very friendly knowledgeable staff. Called about available properties in the area to rent was called as soon as a property came available.... Read more
Tenant
7th Mar 2022 (2 years ago)
C Mitchell
Superb service at the selby office. Polite, knowledgeable, friendly and extremely helpful.... Read more
25th Feb 2022 (2 years ago)
C Bell
Just wanted to say how fantastic Reeds Rains have been. They know the area well, understood what we are looking for too. They have been clear and timely in their communications and friendly. Very comfortable to work with.... Read more
17th Feb 2022 (2 years ago)
A Paltry
Fantastic team. Very approachable and always happy to help. We never had to wait too long for them to reply to enquires and chase up any issues. I would definitely recommend them.... Read more
3rd Feb 2022 (2 years ago)
L Hawksworth
Excellent team kept informed throughout the sale process, helpful professional can’t fault the service provided and would definitely use again & recommend to others. Many thanks for the patience and getting the sale done!!... Read more
Seller
22nd Jan 2022 (2 years ago)
L Sowerby
Moved home with Reeds Rains and the process was very smooth. They were accessible to take our calls and answer any queries. Great service.... Read more
21st Jan 2022 (2 years ago)
L Wileman
A first class operation. During the sale process I had contact with 4 of the team, they were always knowledgeable, helpful, supportive and quick to respond. I would un-reservedly recommend Reeds Rains to anybody.... Read more
Seller
18th Jan 2022 (2 years ago)
L streets
Reeds Rains have been perfect from start to finish in selling our property, they are 100% professional and committed to the sale always with a cheerful, helpful and can do attitude, nothing has been too much trouble. I can highly recommend Reeds Rains and would use them again without hesitation. Reeds Rains took all the hassle and stress out of the selling process, making an easy job for myself. Well done to the whole team.... Read more
Seller
21st Dec 2021 (3 years ago)
M O'Connor
Super service will have to say to all friends and family highly recommended nothing was to much trouble. Thank-you thank-you thank-you.... Read more
15th Dec 2021 (3 years ago)
E Swash
Reeds rains are very easy to deal with.
The team have been extremely helpful from the first call always kept up to date and nothing was to much for them 10/10... Read more
8th Dec 2021 (3 years ago)
J Childs
I have recently enquired about a property through reeds rains the email was answered immediately very friendly and knowledgeable.... Read more
17th Nov 2021 (3 years ago)
S Jones
Brilliant service from the team
Hugely appreciate the determination and dedication we have received
Highly recommend.
Best wishes Sue.... Read more
10th Nov 2021 (3 years ago)
J K
Reeds did an absolutely amazing job with getting our house purchase through, they had to deal with a lot of back and forth from the sellers. They truly go above and beyond, I highly recommend their services.... Read more
Buyer
31st Oct 2021 (3 years ago)
L Looker
I could not recommend this estate agent enough! They will bend over backwards and help you with your property purchase in any way they can.... Read more
Buyer
27th Oct 2021 (3 years ago)
J Greenwood
5 star agency recommend to all!... Read more
26th Oct 2021 (3 years ago)
V Anderton-Johnson
I rented my house from reeds rains then later bought it. Chris was professional throughout both processes and incredibly helpful when I needed help being a first time buyer. Thank you.... Read more
Seller
15th Oct 2021 (3 years ago)
S Mccardle
Superb experience cannot fault!... Read more
15th Oct 2021 (3 years ago)
K Wetherhill
Fast and professional service. Thank you !... Read more
13th Oct 2021 (3 years ago)
M Townsend
I have had negative experiences with Estate Agents with previous house moves in and around Selby but the team at Reeds Rains have been so friendly and helpful at all points of the process. 100% recommend... Read more
27th Sep 2021 (3 years ago)
A Houghton
Thankyou to the whole team at Reeds Rains
Highly recommend.... Read more
22nd Sep 2021 (3 years ago)
M Stevens
We had a great experience with Reeds Rains when we were looking to rent a property near York. They were very helpful from start to finish and Erica, who we dealt with, was superb, going the extra mile numerous times to make the process a pleasure for us. Highly recommended!... Read more
Tenant
21st Sep 2021 (3 years ago)
T Cropper
Me and my partner are first time renters, we looked at moving into the Selby area as we had found a property that we liked the look of, initially my partner attended the viewings and started the process as due to occupational commitments I wasn't available straight away. Having got the ball rolling and starting the process, we didn't really hear much off the estate agent we were dealing with, and when we did it was either very little or no information, eventually the time come round where we could collect the keys to the property, however, it was only until last minute when we were able to actually go and collect them, we had initially been told we could collect the keys anytime after 1pm on the Friday, which was perfectly fine with us; although the one thing we didn't expect was to be collecting the keys 15 minutes after their listed closing time; now we both understand the difficulties that can be entailed when starting a new rent or purchase of a property but to send a 40 page document over that is to be read and signed for and sent-back all before 17:30 on the Friday was a bit of a rushed process considering first contact was made at around 16:30-16:45 by the estate agent. Further to this we had a few little issues with the property which we had only been informed about once we had moved in, small things like the gas system not being serviced regularly or even a history of any service also any repairs which were required seemed to have been neglected; which as you can imagine for any new property owner can be quite concerning. In the end we have found it easier to have less contact with the estate agent as they didn't seem to be interested in dealing with our queries or issues regarding the property, never mind contacting us to inform us they had contractors booked in to complete some minor works. In the bigger picture the team at Reeds Rains Selby branch are a friendly bunch, but certain members of the team we feel were less helpful than others (in our own opinion) There will most likely be new home owners/renters out there who feel differently but in our personal experience we found the customer service to be bit below standard considering they did not seem avidly interested in our queries.... Read more
Tenant
19th Sep 2021 (3 years ago)
A Djeddi
This agency is amazing. They have great customer service that is willing to help deal with any issue. Thanks to Erica and Chris for making sure everything went as smooth as possible. I would recommend this agency to everyone looking for letting or purchasing a house.... Read more
2nd Sep 2021 (3 years ago)
S Walker
Branch manager Chris was so helpful when we asked him to come and look over our house just after our Father had passed away. He was courteous, considerate and completely understood our mental sensitivities.
It's always reassuring to be dealt with my professionals which is why we selected Reeds Rains.
Their reputation is outstanding and it is very well earned. We will definitely use them in the future.... Read more
Seller
25th Aug 2021 (3 years ago)
A bros
They were rubbish, all they want is the money, they never kept me informed on my sale, and I lost the sale ,I'm 75 my husband 80 ,all we wanted was a bungalow, when the buyer fell through, they never contacted us, it cost me money... Read more
Seller
19th Aug 2021 (3 years ago)
L Tau
Fantastic service from booking the viewing on a property I'm interested in. To the individual carrying out the appointment very informative thank-you.... Read more
9th Aug 2021 (3 years ago)
B Payne
Very pleased to be renting with Reeds Rains - everyone that I have dealt with has been incredibly helpful and professional. I would definitely recommend.... Read more
Tenant
21st Jul 2021 (3 years ago)
I p
It was an absolute pleasure to work with Erica from Reeds Rains, the whole process from begining to end was hassle free and well managed. She went above and eyond to ensure I was able to move into my new rental in the timescales I needed. If one word sums up my experience its would be Fantastic!... Read more
Tenant
21st Jul 2021 (3 years ago)
A Bullock
Reeds Rains Selby were amazing with selling our property and handing our purchase of our new property from start to finish. Everything including valuation, discussion on pricing, viewings and liaising with our solicitors to get the sale through within a relatively short period of time was handled professionally and we were kept in the loop throughout the whole process.
We would definitely recommend Chris and the team at Selby Reeds Rains.... Read more
Seller
13th Jul 2021 (3 years ago)
T Rodgers
Emailed to try to arrange a viewing on a property and called within 10 seconds of making the enquiry. Fantastic service thankyou!!! Nice to see an estate agent who seems to care and wants to assist. Unlike some!!!... Read more
29th Jun 2021 (3 years ago)
L Gibbs
All staff I have dealt with have been highly professional as well as personable. When it mattered they chased for matters to be moved forward and were always available on the phone. Excellent service and a particular thanks to Chris the branch manager.... Read more
15th Jun 2021 (3 years ago)
T Jennings
I had previously listed my property with another agent and in 6 months had only 3 viewings.
I withdrew the property from the market and decided to get in touch with Reeds Reins as they had sold my neighbors property a few years before.
Chris and the team where fantastic.
They went above and beyond to help me as I work away.
The property was photographed on the Monday. It went live on the Wednesday and had sold by the following Monday.
They kept me informed what was happening throughout.
Rachel was a superstar when I asked her to do something she would action it and call me back to update me and understood that I worked nights so she would try and liase with me when it was convenient for me.
Thoroughly impressed and would highly recommend them and the Selby team.... Read more
Seller
8th Jun 2021 (3 years ago)
J Carter
Chris and the team have been super patient and helpful in a house sale involving a separation. Firstly, they got plenty of interested through the door then have worked hard to get the sale over the line despite many obstacles (none of their doing!). I thought the whole team were professional, helpful and motivated. Thanks very much to you all.... Read more
Seller
21st May 2021 (3 years ago)
Sam
Just spent the first weekend in my new home and thanks to Reeds Rains Selby it only took 5 weeks from putting in an offer to picking up the keys!
Rachel was fantastic, very helpful, responsive and always kept both the seller and I in the loop with updates. All round a great experience - thank you Rachel and team!... Read more
Buyer
13th Apr 2021 (3 years ago)
J Pearson
Excellent service received at every step, the whole team were always professional friendly and eager to help and resolve any situation thrown at our sale. They ensured the whole process was as smooth as possible for us and even throughout the contract stage they were on hand chasing Solicitors for updates helping to keep momentum of the sale.
I could not recommend them highly enough and if we were not moving out of the area, we would definitely come back to them to use for any other sale / purchase.
A big thank you .... Read more
Seller
13th Apr 2021 (3 years ago)
C Day
We had a great experience with the Reeds Rains team in Selby arranging a viewing for a rental property. They were responsive and very professional. The agent who greeted us at the property was very friendly and knowledgeable. Covid19 regulations were followed throughout our visit and I felt very reassured. Great customer service!... Read more
6th Apr 2021 (3 years ago)
C Birnbaum
Had some great experience buying my first property with Reed Rains selby! My estate agents Rachel and Ben were extremely helpful and always happy to answer any questions. Such a smooth process.... Read more
Buyer
17th Mar 2021 (3 years ago)
B Lovett
The whole team were extremely helpful throughout the whole inquiry process & would definitely recommend.... Read more
9th Mar 2021 (3 years ago)
G Cross
I cannot give enough praise to Rachel and the team at Reeds Rains in Selby. They have been absolutely wonderful dealing with the sale of our old home and purchase of our new house. Keeping us informed from start to finish and going above and beyond on so many occasions. Everyone I spoke to was friendly and helpful and I cannot recommend them enough! Graham & Jo.... Read more
Seller
23rd Feb 2021 (3 years ago)
L Walsh
Very professional service from the team at Selby, Thank you... Read more
15th Feb 2021 (3 years ago)
F Rutherford
Highly recommended! - We have been dealing with Rachel Lindley at Selby Branch. She has been an absolute pleasure to deal with, her customer service is outstanding - keeping us up to date/informed, and always there for advice. She has made the whole process so far a lot less daunting, we really appreciate her patience, genuine understanding, and positivity! We are very excited for the next stage.... Read more
12th Jan 2021 (4 years ago)
D Ricketts
Always professional and always willing to help with any queries they could. Couldn’t have asked for better from an agents... Read more
10th Jan 2021 (4 years ago)
C Wilson
I cannot thank the staff at Reeds Rains enough, during these difficult times we managed to view, offer, complete and move
Throughout they were professional and super friendly, patience is a virtue they have in abundance. Thank you all.... Read more
Buyer
6th Jan 2021 (4 years ago)
A Mills
Professional service nothing was to much to ask A* THANKYOU!... Read more
18th Nov 2020 (4 years ago)
M Brown
Amazing company to deal with. After my initial enquiry was dealt with so quickly I knew from the off I would be in good hands. Nothing was ever too much trouble. Wouldn't hesitant to use again or recommend to a friend. Thankyou to Chris & Rachel for your help along the way... Read more
9th Nov 2020 (4 years ago)
K Wisczeki
Having decided to sell my property, there was a number of estate agents to choose from to act as my agent.
A number of sales managers from other estate agents visited the property, but I was so impressed with Chris's enthusiasm, knowledge of the market and strategy which set reeds rains apart from the others.
The strategy enabled me to sell the property for above market value. Following the sale Chris and his team have kept me informed and upto date. I cannot fault.
I will recommend to all friends and family... Read more
Seller
3rd Nov 2020 (4 years ago)
J Martin
Superb experience with the team at Selby many thanks to Chris, Rachel and Sue nothing has been to much hassle. Seriously can't thankyou all enough highly recommended!!!... Read more
7th Oct 2020 (4 years ago)
C Roper
Thank you very much to all the staff at Reeds Rains Selby office. Rachel has been so helpful throughout the process of buying our first property. I would highly recommend.
Thanks guys!!!... Read more
Buyer
30th Sep 2020 (4 years ago)
R Penistone
Excellent service from the whole team, they have gone above and beyond to help us with our sale. They have even given us advice on buying another property. Would recommended them every day of the week to anyone interested in selling their home. Fantastic service unlike some other agents in Selby.... Read more
Seller
9th Sep 2020 (4 years ago)
L Gomerson
If you want professional service then Reeds Rains in Selby is the estate agent to use.
Every member of staff is fantastic and offers a personal touch in helping sell our home.
Our bespoke requirements are a challenge but to them it didn't matter, they just wanted to provide top notch service and that they did.
Don't be tempted to go with cheap online alternatives, there's a reason we stayed local.
We wouldn't hesitate in using Reeds Rains in the future and we shall recommend to others too.... Read more
Seller
9th Sep 2020 (4 years ago)
S Finnergan
Reeds rains have managed my property for a number of years now fantastic service no issues from the branch.
Chris is very knowledgeable and their to help if I ever have any questions or look to add to my collection.... Read more
Landlord
27th Aug 2020 (4 years ago)
J Clifton
From reeds rains in selby I have experienced a really good service from the preparation to market our property to the completion of purchase.
The staff are extremely helpful and friendly with great knowledge of the area they were very proactive in selling our property and assisting us to find the right property to purchase. Thank you we will be sure to use you again in the future. Janet & Clive... Read more
Seller
18th Jul 2020 (4 years ago)
R Mohmora
Highly recommended estate agents. The service was both friendly and professional throughout with excellent customer service. Even during this tricky time that covid19 has thrown nothing was to much. Thank you!!!... Read more
3rd Jun 2020 (4 years ago)
S Cooper
Couldn’t ask for a better service at this estate agents, Chris went above and beyond to help me even dedicating his own time to help me with what I needed, thank you and I would highly recommend x... Read more
11th Mar 2020 (4 years ago)
K Joyce
Booked a valuation several days in advance, received confirmation email on the day but they didn't turn up. I rang the office 4 times and left a message whilst office was open. No return call and no show definetly would not recommend.... Read more
Seller
7th Mar 2020 (4 years ago)
K Richards
We have used Reeds Rains Selby for both the letting & management of our house and also now the sale. Chris, Sue & Bryony have been fabulous throughout and worked really hard to get us the best price and keep us updated throughout. I wouldn’t hesistate in recommending them.... Read more
Seller
14th Jan 2020 (5 years ago)
R Fewell
Professional service from the Team at the Selby Branch a big thank you for all your help
with Letting our property.... Read more
Landlord
10th Dec 2019 (5 years ago)
P Terlecki
I had to chase them to get in touch with seller, then with sellers solicitors. They seem to be very passive, not helpful but also do no harm. Average service.... Read more
Buyer
16th Nov 2019 (5 years ago)
J Oxley
Would like to thank Chris for his friendly and professional approach...he couldn't have been more helpful..would most definitely recommend... Read more
7th Oct 2019 (5 years ago)
S Flanagan
Although our house viewing didn't end up panning out, the discourse with Reeds Rains, and our incredible personal tender Declan Franks, was honest, thorough and a pleasure to share, and I would fully recommend them for anyone looking to rent or buy.... Read more
5th Jul 2019 (5 years ago)
G White
Very professional welcoming and helpful... Read more
24th Jun 2019 (5 years ago)
M Fenwick
Friendly and helpful staff... Read more
21st Apr 2019 (5 years ago)
R Evans
Poor communication, Agent didn't show for my appointment 2nd viewing.
I had booked time off work to attend, I arrived at property and waited 30 mins for no one to show.
Called office to be told property had sold that morning had no missed calls, emails or text from the office to inform me the appointment was cancelled or there was another offer being submitted.
Requested a call back from the Manager to discuss, have been waiting a week and still not had a call or a response from the branch.
I would never use this Estate Agency again.
Highly disappointed in the whole experience!... Read more
Buyer
29th Mar 2019 (5 years ago)
Y Gaming
Rented a flat through reeds rains and thought was really good, but through the tenancy nightmare getting things fixed if at all and now moved out there communication is terrible along with being referred to the moving out team who are just as bad... Read more
Tenant
12th Feb 2019 (5 years ago)
F Goodyear
Fantastic fast and efficient dealt with superbly by Chris thankyou... Read more
3rd Feb 2019 (5 years ago)
G Woodhead
Booked a viewing on a property I liked the look off, a lot I didn't know about but Chris answered anything I could think off the one question he didn't know he got straight back to me once he had found out. Brilliant service highly recommend thanks Chris... Read more
1st Feb 2019 (5 years ago)
E B
Excellent service from Chris. As a first time renter Chris took the stress out of moving completely. Would highly recommend using them.... Read more
Tenant
1st Feb 2019 (5 years ago)
L Mccarthy
Viewed a property which unfortunately wasn’t the one for me, however at the viewing Chris was very helpful and answered all questions I had, nothing was too much trouble for him. On his follow up call he took a lot of information on exactly what I was looking for and said he would contact me on any future potential houses. Feeling confident... Read more
31st Jan 2019 (5 years ago)
K Johnson
The service from all staff at this branch is spot on . Andy was great throughout the process as our representative . Any staff are happy to help with any enquiries and responses are quick . Customer Service is important to us and this branch doesn’t disappoint.... Read more
5th Dec 2018 (6 years ago)
S Lockwood
Fantastic service from start to finish with the sale of our property. Having tried an online estate agent who did not live up to the promises given, was recommended to use reeds rains. We was not disappointed as was kept in the loop by the team during the whole process and nothing was too much trouble would definitely recommend to anyone.... Read more
Seller
18th Sep 2018 (6 years ago)
G Adams
Lynda Sykes was our main contact we had excellent customer service, Thankyou so much for everything would defenatly recommend to others!!... Read more
17th Sep 2018 (6 years ago)
D Brittain
I am writing this review to applaud and as a means of saying a very big Thank You to all the team at Reeds Rains Selby. I first contacted them as a buyer and was so impressed by their professionalism and their attention to detail that I had no hesitation in choosing them as the Company and Team to carry out the sale of that same property recently...From the first contact with Andrew...the compilation of the Brochure with photos by Alison and the First Class Lynda Sykes keeping me up to date during what we all know is a highly stressful situation.
I have been in business for many years and do understand that to achieve their level of service only happens through hard dedicated people working as a team.
So Reeds Rains Selby...Thank You.... Read more
Seller
7th Sep 2018 (6 years ago)
G Dessai
Had a very pleasant experience with Reeds Rains right from the viewing to handing over the keys and the inventory process. Alison was very helpful in resolving our queries with the landlord! Would definitely recommend them!... Read more
Tenant
13th Aug 2018 (6 years ago)
E Schofield
I have been blown away by the commitment and support I’ve recently had from Alison and the team at the Selby branch. The back office teams at head office were fantastic too. I highly recommend reeds reins! Their reputation is clearly very important to them I wish them lots of success in the future. Thank you for everything when we needed you I was amazed by your support I now know for sure we wouldn’t have got that with a smaller independent agent in Selby.... Read more
23rd Jul 2018 (6 years ago)
K Anders-Pearson
If you are looking for an honest, no gimmick, highly professional estate agent, I can highly recommend Reeds Rains. The manager at Reeds Rains, Selby, Andrew Jacques recognises that each property and client have individual requirements and has the capability to deliver everything that is required to make the selling process simple, his approach is understated and reassuring. 5*****... Read more
Seller
5th Jul 2018 (6 years ago)
L Tonge
A top job and especial thanks to Linda Sykes for her hard work and support on a difficult commission.... Read more
21st Jun 2018 (6 years ago)
Y O'Neill
We couldn’t be happier with the friendly , efficient and professional manner that selling my fathers property was handled! Lynda Sykes was there every step of the way and went above and beyond her professional undertaking. I highly recommend that you use this estate agent and ask for Lynda personally!... Read more
Seller
18th Apr 2018 (6 years ago)
L Ruxton
A really good service from the preparation to market our property to the completion of purchase.The staff are knowledgeable and helpful, they were very proactive in selling our property and assisting us to find the right property to purchase.... Read more
Seller
17th Feb 2018 (6 years ago)
C Dennis
Excellent service and prompt communication from Linda Sykes at Reeds Rains in Selby. Many thanks for selling my house!... Read more
Seller
3rd Feb 2018 (6 years ago)
G sykes
Has brilliant service from Reeds Rains Selby... all the staff was very helpful and did so much to help and sort things for me.. my house sold in 5 days.. the photos that they took was first class and really did my house justice.. Reeds Rain.. would like to make a special mention of one of the staff that i dealt with the most.. Linda Sykes.. no relation by the way..... Read more
Seller
28th Jan 2018 (6 years ago)
N Blackburn
Full asking price & kept informed throughout difficulty with Land Registration by Lynda & Alison.... Read more
29th Dec 2017 (7 years ago)
L Denton
As always first class service from Alison Woods many thanks David and Laura Denton... Read more
16th Dec 2017 (7 years ago)
D Burns
We wish we could give them 10 stars !!!.
Our house sale fell through twice, once due to the buyers chain pulling out & the second time due to an idiot who pulled out of the deal just prior to swapping contracts.
Lynda Sykes was dealing with us & she managed to get us another buyer within an hour !!!!. Amazing
Lynda kept us up to date at every stage & even emailed or called to see if everything was ok with us as she knew we were very apprehensive due to past experiences.
We received a very professional service from Reeds Rains, everyone we spoke to in the office was happy to help & always very courteous.
A great big thank you for going above & beyond to help us sell our property & an even bigger thank you to Lynda for keeping us sane !!!!!.
Brilliant service.... Read more
Seller
1st Dec 2017 (7 years ago)
L Butterworth
We found reeds rains really helpful when we purchased our property through them, especially Linda who was a great help with any problems that came long.... Read more
Buyer
1st Dec 2017 (7 years ago)
Y Pickering
Excellent service from start to finish. I was impressed by the efficiency shown by Lynda on my very first visit and on all subsequent dealings with both her and her colleague Alison. A full asking price offer was made on the property before it was even officially on the market, and the sale went through a lot quicker than I had hoped for.... Read more
Seller
18th Nov 2017 (7 years ago)
M Pawlett
Professional and efficient service highly recommend... Read more
17th Nov 2017 (7 years ago)
E Januszkiewicz
Would highly recommend and I will definitely use you, Paula Smith, again when my fixed rate ends. Great service from start to finish. Excellent communication and straight forward to death with.... Read more
6th Nov 2017 (7 years ago)
S Hare
Paula was extremely helpful throughout the process of house buying. She did a lot of stuff behind the scenes to speed things along and was friendly and helpful. Thanks Paula!... Read more
Buyer
5th Nov 2017 (7 years ago)
L SMB
Had a wonderful experience from start to finish. Paula was always available and would often stay late to make sure we were fully informed and briefed. Of the entire process of buying our first home, her service was the best. We will be back when we decide to upgrade. Thank you Paula! - E+A... Read more
Buyer
3rd Nov 2017 (7 years ago)
B Gundry
Been very helpful throughout are move supportive and friendly ale Always there when we needed to ask anything ..very welcoming... Read more
30th Oct 2017 (7 years ago)
P Tomlin
We moved into our new rental house two weeks ago. The whole process was very straight forward and Alison guided us through it all, keeping us very well informed and up to date with what was happening and friendly and professional throughout. It was total bliss in comparison to previous agents I've rented through. Thank you Alison and Lindsey!... Read more
Tenant
6th Oct 2017 (7 years ago)
J Wilson
I cannot recommend Reeds Rains enough. It was our first ever purchase and Lynda offered so much advice and support. When I am ready to sell Lynda and Reeds Rains will be my first port of call.... Read more
Buyer
28th Sep 2017 (7 years ago)
R P
A massive thanks to Paula and all the team at Selby Reed Rains, always keeping me upto date and happy in my new flat... Read more
Tenant
27th Sep 2017 (7 years ago)
G Titmus
Paula at Reeds Reins, Selby. Lovely advisor, quick to respond and kept it simple for us, made the challenge of house buying tolerable :)... Read more
Buyer
27th Sep 2017 (7 years ago)
R v
Great service helping rent my property. Paul was helpful throughout the process... Read more
Landlord
20th Sep 2017 (7 years ago)
K Hughes
As first time buyers we were new to everything and wasn't sure how the whole process really worked. We would just like to say a massive thank you to Paula our mortgage adviser who explained everything thoroughly and ensured we understood! I wish it had all have been as smooth as it was speaking with you! We will most definitely be recommending you! Thanks again Paula! x... Read more
Buyer
5th Sep 2017 (7 years ago)
M Pins
I have to congratulate Alison and LIndsey (Reeds Rains Selby) on their competent handling of a rental property under their full management scheme, made all the more complicated by having owners abroad and taking a certain amount of initiative and personal impressions of would-be renters, which is not an easy job.
I have no hesitation in recommending this company as one which leaves the Client confident in the knowledge that their affairs will be looked after and carried out with efficiency and professionalism.... Read more
Landlord
18th Aug 2017 (7 years ago)
R DMC
Alison at Reid's rains has been very good in managing my rental property, changing over tenants has been very smooth and always keeps me informed of any developments.... Read more
Landlord
31st Jul 2017 (7 years ago)
S Caunt
Excellent service, from a very friendly professional staff. Couldn't have been more helpful.... Read more
31st Jul 2017 (7 years ago)
G Sux
I cannot praise RR Selby highly enough in particular Linda who always went the extra mile, anticipating and dealing with problems, returning my calls promptly every time and always keeping me updated. Absolutely brilliant! (Mr R Green satisfied customer.)... Read more
22nd Jul 2017 (7 years ago)
T Scott
Extremely helpful and a very easy process... Read more
1st Jul 2017 (7 years ago)
K kemp
Recently bought my first house. The staff at Reeds Rains were very helpful. Paula Smith helped with my mortgage and was exceptional - thank you.... Read more
Buyer
11th Jun 2017 (7 years ago)
N Tunney
Reeds Rains dealt with the sale of my father's flat following his death in 2016. The flat was leasehold and presented many legal questions and wasn't completed until 2nd June 2017. Throughout this protracted process, Linda Sykes from the Selby branch, went above and beyond to keep us informed and up to date.
Well done to Linda and Reeds Rains for all their help with this difficult process.... Read more
Seller
4th Jun 2017 (7 years ago)
M Armitage
Absolutely fantastic service Paula is brilliant so helpful and excellent at her job can not recommend enough.... Read more
2nd Jun 2017 (7 years ago)
M BIDDLE
For anybody looking for a Mortgage Advisor I would highly recommended Paula Smith. Not only very knowledgeable but she made the whole process seamless and went out of her way to help... Read more
31st May 2017 (7 years ago)
A Mansell
My dad PAUL TAYLOR asked me to put on his review regarding his recent house sale using Reeds Rains Selby as he doesn't have a google account - "Would just like to say a big thankyou to all at Reeds Rains Selby especially Linda Sykes, who went over and above the call of duty with the sale of my property. Everything went smooth and I felt I could talk to Linda about anything to do with the sale that I didn't understand. She came through to help me every time. I would definitely recommend Reeds Rains to anyone wanting a friendly and efficient service. Many many thanks!"... Read more
Seller
30th May 2017 (7 years ago)
J RYAN
Our recent change of tenant at 1 The Holmes, Coupland Road, Selby was efficiently and conscientiously handled by Alison and Lindsey. Their support was superb throughout, ensuring a faultless and perfect change of tenant.... Read more
Landlord
22nd May 2017 (7 years ago)
D whitaker
Alison deserves more than 5 stars , she managed to resolve all issues with the tight time scale so we could move in on time ready for my visitors from Australia, thank you Alison... Read more
Tenant
18th May 2017 (7 years ago)
G Harding
Alison and Lindsey made my first time leasing experience a very straightforward and comfortable experience. Thank you.... Read more
Tenant
21st Apr 2017 (7 years ago)
A Munson
Great experience so far. Alison and Lindsey have been very helpful and answered all of our questions quickly.... Read more
26th Mar 2017 (7 years ago)
M Moloney
Highly recommended estate agents. The service was both friendly and professional throughout the entire sale, with excellent customer service to solve the inevitable problems. Paul and Lynda were superb and a credit to their profession.... Read more
Seller
23rd Mar 2017 (7 years ago)
D Carruthers
The team were very helpful in helping me and my brother move into our new property! They provided us with all the information we needed for the move and are there for any help or queries! Alison is always very helpful and a credit to the company!... Read more
18th Mar 2017 (7 years ago)
J Walker
Since 2008 Lynda Sykes at Reeds Rains has been involved in the purchase, rental and finally the sale of my beloved flat. Lynda and the team have professionally and faithfully delivered a high level of service consistently. I am very grateful to them and would highly recommend.... Read more
Seller
28th Feb 2017 (7 years ago)
R Redhead
Alison at Reeds Rains is brilliant! She is so nice and helpful, nothing is an inconvenience. I would definitely recommend her and Reed Rains to anyone else who was looking to rent.... Read more
Tenant
27th Feb 2017 (7 years ago)
S round
I recently bought a property through Reeds Rains in Selby, and the service I received from Lynda was excellent. Always friendly and efficient... Read more
Buyer
24th Feb 2017 (7 years ago)
G Mitchell
The process was very comprehensive and thorough. Alison talked us through the entire thing with professionalism and courtesy. Great communication and queries we raised were dealt with very quickly.... Read more
23rd Feb 2017 (7 years ago)
L Berry
We have just started renting a property with Reeds Rains in Selby. Alison was who we dealt with. She was extremely professional and friendly, and very quick to respond and sort out any issues we had, such as not getting an email to start the online application. She went through everything very thoroughly and made sure we had all of the relevant information. This is the 3rd estate agents I have let a property from in Selby, and Alison/ Reeds Rains was definitely the most professional and thorough, I didn't receive nearly as much information from previous estate agents. I've had a positive experience and would recommend them.... Read more
Tenant
23rd Feb 2017 (7 years ago)
P Toddington
Reeds Rains Selby marketed my property and quickly found me a buyer. Lynda Sykes, the negotiator, kept me informed at all stages of the proceedings giving feedback on the viewings.... Read more
Seller
7th Feb 2017 (7 years ago)
A Scott
When our sale looked to be in trouble, Lynda and the Selby team pulled out all the stops to ensure it was put back on track. They really worked hard for us and I'm very happy indeed with the service we received.... Read more
Seller
16th Dec 2016 (8 years ago)
K Szylanski
Absolutely fantastic estate agent. My parents bought the house through them and they were very helpful. Only nice people working there and they really care. Highly recommended!!!!... Read more
Buyer
9th Nov 2016 (8 years ago)
K harris
If your looking for the best agent in Selby look no further! Alison and Linda are fantastic! They sold our property in a matter of weeks are were in constant contact with me right up to completion! Thanks guys your the best!... Read more
Seller
9th Nov 2016 (8 years ago)
K Greenaway
My overall experience with Selby Reids Rains was excellent, Chole Rhodes was so kind and attentive towards finding me and my family a home! I could not recommend a better letting agent! 10/10!! Brilliant!!... Read more
Landlord
7th Nov 2016 (8 years ago)
C Hunter
Great experience with Reeds Reins in Selby, I built a great relationship with Linda who always kept me updated on the purchase of our house. Very helpful and professional I would highly recommend them... Read more
Buyer
13th Oct 2016 (8 years ago)
A Kowalewski
5 ***** for reed rains agency in Selby. Thank You Chloe for profesional service. Regards Ariel... Read more
6th Oct 2016 (8 years ago)
N West
As a purchaser, the Reeds Rains Selby office offered an excellent service. We dealt with Lynda who was brilliant and remained in regular communication throught the process. Lynda and the rest of the team did a fantastic job and are highly recommended for anyone in the area buying or selling.... Read more
Buyer
30th Sep 2016 (8 years ago)
Zoe
My experience of Reeds Rains in Selby is a positive one. Whilst I lost two buyers before eventually selling to a third, Paul and the team, namely Lynda Sykes, persevered with me throughout the process, even when my first two buyers withdrew. Lynda was genuinely empathetic and the team quickly rallied round on both occasions when I lost my buyer to ensure that the property was readvertised again quickly and new buyers could be sourced. I cannot say thank you enough to everyone for bearing with me on my rollercoaster ride and think anyone else may have struggled! Thank you so much for being professional, consistent and communicative throughout.... Read more
Seller
26th Feb 2016 (8 years ago)