S Porter
James and staff at Richard James wroughton were brilliant. Kept us informed at a times. Handled all our enquires politely and efficiently.were very sympathetic when I was very ill and tool a lot of the stress and pressure with the buying of the bungalow off me. Thanks again... Read more
Buyer
13th Aug 2024 (22 weeks ago)
V Swalwell
Thanks especially to Jade, and latterly Julia, for their help in progressing our sale to exchange today. It's a stressful process but they deal politely and professionally with stressed-out clients! 4 stars given rather than 5 as wasn't overly impressed with another staff member, who has now left the company, but this shouldn't reflect on Jade, Julia and the remaining team.... Read more
Seller
31st Jul 2024 (24 weeks ago)
Very professional, pleasant people.... Read more
Seller
4th Mar 2024 (10 mo. ago)
T Sargeant
Richard James sold my property in Wroughton. Brilliant service from start to finish. My main reason for using Richard James was because I heard that their service after selling was equally as good which I found reassuring!
My property sold quickly, and soon after Hayley, their sales progressor, got in touch to explain her role. She made me feel completely looked after, relaxed and updated throughout the whole process. There were a couple of set backs, with the buyers house falling through, but they soon sold again and the communication from Hayley throughout that time was perfect.
Great communication, friendly, helpful, took that house selling stress away.
Thank you to Alanah, for finding a buyer (the first people that saw it) and thank you to Hayley for making the rest of the journey pleasant and stress free :)
Everything you want and need from an estate agent:D... Read more
Seller
19th Dec 2023 (1 year ago)
M Covey
Very customer focused... Read more
17th Oct 2023 (1 year ago)
J Randall
Cannot praise Gareth and the team at Wroughton Richard James enough. Tenacious, patient and great communication from start to finish of what was a challenging transaction. Genuinely felt supported and valued - you cannot put a price on superb service like this on one of the most important transactions of your life. Thank you all... Read more
Seller
9th Oct 2023 (1 year ago)
L Hudson
Huge thanks to Jake at Richard James Wroughton. He helped make stressful time easier with his approachable manner. Thanks Jake... Read more
8th Jul 2023 (1 year ago)
M Nepal
Worst experience with Richard James estate agents as they book an appointment for viewing the property and I drove 1and half your from Sandhurst but the owner doesn’t allow us to view the property. I just wasted my whole day... Read more
8th Mar 2023 (1 year ago)
D Skinner
Hayley and staff have been very supportive during the course of our purchase of our new home. Hayley is very informative and was always happy to help with any concerns and always kept us fully informed. Thank you Hayley and the Team for everything. Debbie and Bob.... Read more
Buyer
4th Nov 2022 (2 years ago)
T Thomas
The service and approach from the team here has been excellent from day one - and in particular we have heartfelt thanks for Hayley who has been relentless in the pursuit of progress on our behalf - she is an absolute legend!... Read more
31st Oct 2022 (2 years ago)
C barnes
Very professional estate agents. We received excellent service. Thank you very much !... Read more
25th Oct 2022 (2 years ago)
C Bishop
Hayley was an absolute star when she progressed the sale of my property. Nothing was too much trouble and she always went above and beyond, taking on a load of stress off my shoulders so that my move went really smoothly. I can’t praise her highly enough. She is incredibly friendly and supportive, but also unfailingly professional.... Read more
Seller
4th Oct 2022 (2 years ago)
S Clinch
Hayley was amazing, she advised on both sale and purchase. She is definitely the reason we would return to Richard James Wroughton... Read more
Seller
3rd Oct 2022 (2 years ago)
A Durnford
I only Purchased from Richard James, not sold. Hayley Looked after me extremely well, keeping well informed of my purchase. I am very pleased with the service I received, Thank you.... Read more
Buyer
14th Jun 2022 (2 years ago)
M Penfound
This Estate Agent was very helpful from beginning to end and kept me up to date with the progress of my sale. Hayley was always ready to help with any setbacks and I felt that I was given personal service at all times.... Read more
Seller
14th Jun 2022 (2 years ago)
R Yarranton
The whole team at Richard James have been fabulous through this process. Thank you to the team doing viewings and answering queries and to Hayley for guiding us through the last few months.
Rebekah... Read more
28th May 2022 (2 years ago)
L Kench
Hayley at Richard James was amazing. Very informative and helpful in getting our house move go through. Whole team were very responsive. I would definitely recommend them for use with buying and selling houses.... Read more
Seller
7th Apr 2022 (2 years ago)
M B
Hayley was very helpful, answered queries and concerns quickly. Excellent service, would recommend.... Read more
1st Apr 2022 (2 years ago)
C Hobbs
We’ve bought our new home through Richard James and have been impressed with the service provided, particularly by Hayley. She has been on hand throughout, keeping us updated with the progress and answering any queries we may have.... Read more
Buyer
30th Mar 2022 (2 years ago)
jackisasausagedog
Absolutely can recommend Richard James for making the process of moving less stressful. Our main contact Hayley was amazing, as are the whole team. We were kept up to date and all our dealings were professional and friendly. Little touches like the gorgeous bouquet of flowers and wine with a welcome home pack also made the move extra special. Thank you so much.... Read more
Tenant
15th Mar 2022 (2 years ago)
S Hamsi
Hayley have been amazing and really helped me ! She makes everything easier, I recommend 100% this service !... Read more
14th Dec 2021 (3 years ago)
A Kardasz
Hayley was very professional and helpful, answering all of my emails quicklyand chasing solicitorson my behalf ! Thank you so much !... Read more
10th Dec 2021 (3 years ago)
M Bartlett
Hayley has efficiently and expertly managed a sale complicated by covid, probate and one of the sellers not living in the UK. She has always quick to respond when required and gentle in her reminders for me to respond when I was not up to the mark. Thank you for excellent service from the initial viewing to completion and handover... Read more
Seller
3rd Dec 2021 (3 years ago)
L Alison
I have been hugely impressed with Hayley Liz and the team in Wroughton.
Buying an older property I have had numerous concerns that Hayley has dealt with brilliantly, always efficient, always friendly and always responding quickly.
I would definately recommend this agency to anyone. They go above and beyond expectations.... Read more
Buyer
3rd Oct 2021 (3 years ago)
A Slatter
I would like to say that the service from Richard James and Hayley Walden in particular has been first class. We always felt informed and supported throughout the sales process. Many thanks... Read more
Seller
30th Sep 2021 (3 years ago)
K Valentiner
Hayley Walden of Richard James has been an absolute star !! Hayley has kept us in the loop at every stage of the process. Selling and buying houses is an extremely challenging process but with Hayley on your Team everything is soo much easier and even enjoyable. If you are thinking about choosing an estate agent then also make enquiries about the after sale support team - in reality they are the unsung heroes of the whole experience. Once again .... THANK YOU Hayley for all your ongoing support. Best Kirsten & Paul... Read more
Seller
21st Sep 2021 (3 years ago)
M Zacharopoulos
Perfection, very organised. No hassle. The experience was pleasant. Vivienne was very informative and had managed the entire transaction with high levels of professionalism. Thank you!... Read more
24th Aug 2021 (3 years ago)
N Whiteside
Hayley was so helpful and supportive, without her help I don't think we would have beaten the stamp duty deadline - thanks so Hayley you are brilliant.... Read more
Buyer
1st Jul 2021 (3 years ago)
J Dean
Richard James has provided excellent support and guidance in the selling of my house in Wroughton, Swindon. All staff have been profession and helpful throughout the process. Particularly Callum Aslantepe for his energy and flexibility in negotiating the sale and Hayley Walden for her persistence and good humour in navigating the long journey from Sold Subject to Contract to Exchange. Many Thanks guys... Read more
Seller
23rd Jun 2021 (3 years ago)
H Duguid
Thank you Hayley for your professional and personal support in the purchase of my property. Liz set the relationship up perfectly on viewing and was super helpful in setting up a prompt second viewing and following up with the seller on questions. Equally, you were super helpful in getting us over the finish line working closely with the vendors. THANKS A MILLION.... Read more
Buyer
21st Jun 2021 (3 years ago)
L Dowie
Having made on offer on a property back in November 2020 our journey has been full of peaks and troughs. The one redeeming factor through out has been a lady called Hayley . Without her I think we would have lost the plot a long time ago. Excellent service from all staff members thank you so much.... Read more
20th Jun 2021 (3 years ago)
M Tonkin
Have the best reputation for selling house in Wroughton and surrounding areas and didn't disappoint me. House sold quickly after only one or two viewings and hopefully we will complete in time for the stamp duty holiday. Callum and Hayley very responsive and attentive throughout. Many thanks... Read more
Seller
14th Jun 2021 (3 years ago)
S Webb
Hayley Walden was such a huge help throughout my purchase. She was very professional and responsive and supported me with my every need, she couldn't have done more for me! Thank you Hayley :)... Read more
Buyer
27th May 2021 (3 years ago)
S James
Hayley Walden! Exceptional 5 Star service. Very responsive and professional in her approach. Hayley made a difficult transaction very much easier than it could have been. Thank you... Read more
6th Apr 2021 (3 years ago)
A Cairns
Hayley was absolutely brilliant from start to finish. She worked tirelessly on my house purchase, liaising closely with multiple parties and communicating with me throughout the process. She’s a dedicated professional and I can’t praise her enough. Thank you Hayley and Richard James.... Read more
Buyer
19th Feb 2021 (3 years ago)
A Czyba
I can fully recommend Richard James and all their staff who have been so helpful at all times during the sale of my house here in Wroughton and also in the purchase of my new home in West Wiltshire.
Without the support and advice from the ever helpful Hayley Walden during the whole process up until achieving Exchange and Completion I would have gone completely mental!... Read more
Seller
9th Feb 2021 (3 years ago)
S stevens
Hayley at RJ dealt with our onward purchase and was integral to the process from start to finish, always kept us informed on progress and ensured that traction was always maintained.... Read more
Buyer
1st Feb 2021 (3 years ago)
Their price recommendation was excellent, they carried out all the viewings in line with COVID-19 protocols. Their team dealing with sale progression has been their star.... Read more
Seller
19th Jan 2021 (3 years ago)
Soumya
I have been communicating frequently with Hayley Walden from Richard James EA for last few months with regards to the purchase of a property at Wroughton. In her capacity as a sales progressor, she has been excellent in all respect. She has been throughly professional, was clear in her communications, and always ready to walk that extra mile to help me out with my numerous queries. I shall definitely consider to take the service from Hayley and Richard James EA in future, should the situation arise.... Read more
Buyer
25th Nov 2020 (4 years ago)
G Holmes
Thank you Callum for getting our property on the market so promptly, taking great photo's and being professional throughout. A massive thank you to Hayley also, who has communicated amazingly throughout the sale process and kept us up to date with emails and calls. Hayley has been so friendly and supportive. She kept on top of everything for us making us feel like we didn't have to worry about a thing (which has all been done during Covid-19). We will definitely be using you again.... Read more
Seller
19th Nov 2020 (4 years ago)
S Stephens
They were all really helpful Hayley was our communication person, who did keep us up to date as much as she could. Very please with the service.
Would definitely recommend.... Read more
2nd Oct 2020 (4 years ago)
C Downham
Richard James staff have been extremely efficient throughout the whole process of marketing and selling our house. Everyone works so hard and deals with everything quickly. Honestly, I can’t fault them. I love the way Jess, Grace and Hayley are really enthusiastic and positive about any home they are selling. What makes a massive difference is that they build such good relationships with buyers and sellers, making the whole process as easy and smooth as possible. We trusted them and their honest advice during the past few months, and had absolute confidence in them all.
Thanks so much!... Read more
Seller
11th Sep 2020 (4 years ago)
P Davis
Thanks to Hayley Walden at Richard James in Swindon, the sale of my late Father's property was completed most efficiently and professionally.
Regular updates from Hayley made the process easy and effortless.
Paul Davis... Read more
Seller
2nd Sep 2020 (4 years ago)
J Court
Very proffesional staff. Very polite. Easy company to do buisness with. Highly recomended.... Read more
31st Jul 2020 (4 years ago)
Mariusz
I would like to recommend high professional service provided by Hayley Walden. Her effectiveness has led us to bought a house even in such a difficult situation as COVID 19. Very nice personality and manners.... Read more
Buyer
17th Jul 2020 (4 years ago)
G Morse
Fantastic service all round, 2 weeks on the market, 6 viewings. The Wroughton team are knowledgeable on the area/market, attentive to individual needs and questions. Highly Recommended!... Read more
Seller
30th Jun 2020 (4 years ago)
M Maybury
Richard James weren't my agent, however I did buy a house they were marketing. Hayley was brilliant at chasing the chain (there were 10 of us) and keeping everything moving for us. It was reassuring to know we were being kept informed.... Read more
Buyer
23rd Mar 2020 (4 years ago)
R Owen
Estate agents were friendly, helpful and generally lovely to deal with. Quick responses and always happy to answer questions, brilliant service especially as s first time buyer they were always pleasant and really useful with giving me the information I needed. Would recommend this estate agent to anyone. When going into the branch, has a lovely greeting and was clean and a super nice environment!... Read more
Buyer
6th Feb 2020 (4 years ago)
C Blackwell
I am a mortgage broker from TED Mortgages and Hayley has been helping with the progression of one of the sales involving one of my clients. She has been brilliant and really has gone the extra mile. Thank you Hayley.... Read more
10th Dec 2019 (5 years ago)
J Granger
Richard James dealt very efficiently and speedily with the sale of the property. Details were quickly put on the website and an offer came in soon after. Throughout the process Hayley kept us right up-to-date with proceedings until completion.Well done.... Read more
Seller
10th Dec 2019 (5 years ago)
L Barber
Fredy was extremely good to deal with. Always returned calls and did what he said he would. It felt like he really cared. A true professional.
Hayley was on the case, always available and did a worthwhile job. At the start, I couldn't see the point of her role but as things moved forward, her preparedness to get involved and find out what was happening was invaluable.... Read more
25th Nov 2019 (5 years ago)
L Skeggs
Great service from a well trained team who know the market well. We’ve used them for renting and selling and have always been impressed with their service particularly communication. They are friendly but professional. I would recommend friends and family selling to use them.... Read more
Seller
22nd Nov 2019 (5 years ago)
S Donovan
Richard James were absolutely brilliant during the sale of my property. From arranging viewings to dealing with the buyer and solicitors, their service was impeccable. I would definitely recommend them without hesitation.... Read more
Seller
12th Nov 2019 (5 years ago)
T Mccarthy
Had a great experience with the sale of my property with Richard James Estate Agents in Wroughton,Ross,Callum,Jess,Fredy were so helpful and the sale went without a hitch.Also special thanks to Hayley Waldon ,Sales Progressor exceptional ,hope she.s recognised for her service.
Thankyou.
Therese and Kevin... Read more
Seller
14th Oct 2019 (5 years ago)
S burnley
Our sale was professionally handled by Richard James in particular Ross Sutton and Haley Walden who progressed the sale.
Would highly recommend Richard James to potential sellers.
Stuart Burnley.... Read more
Seller
25th Sep 2019 (5 years ago)
A Barrett
Website is very variable on the phone version. Also, really do not like the popups on the site.... Read more
22nd Sep 2019 (5 years ago)
P HUGGINS
Richard James were the Estate Agents for our Seller's, and they did stay in touch throughout the process and displayed pro-activeness in discovering where the chain was up to. Good clear communication, good job.... Read more
Buyer
16th Sep 2019 (5 years ago)
M Illing
Chelsea was fantastic, constantly chasing for updates and really driving the process forward. She not only did this for the house we were buying through Richard James , but for the entire chain. This really made things move quickly, without her i am sure the process would've been at least a month longer. Excellent Service!... Read more
Buyer
27th Jul 2019 (5 years ago)
A Mills
Brilliant, Personal, Honest service from Richard James. Can't possibly say thank you enough to Ross from the Wroughton Office. Without him I have no doubt that what was a very complex chain would never have completed. Ross intervened and negotiated with the various solicitors on a very regular basis, well beyond the remit of his job. His network of useful contacts in Wroughton was also extremely helpful. A very mature, well-measured and well executed service from Ross. Thank you again :-)... Read more
9th Jun 2019 (5 years ago)
J Whitewood
We recently sold and purchased through Richard James and have been thoroughly pleased with the service we have received from everyone. Richard, Ross and the teams in both the Old Town and Wroughton offices were very friendly and professional, always available when we needed them and made what was a very ‘testing’ time for us, a whole lot easier. The support we received from everyone was amazing.
A huge thank you also to Jo Costin in the progressions team, my life line through the whole process. Jo was exceptionally compassionate, supportive and helpful... Read more
Seller
6th Mar 2019 (5 years ago)
S West
Really impressed with Chelsea who very effectively kept the sale process moving whilst keeping us up to date. She was very helpful. Ross also very professional and competent.... Read more
Seller
27th Feb 2019 (5 years ago)
I Locke
We have been very pleased with using Richard James in Wroughton to sell our home. Professional service from the outset, no surprises, very smooth process and to get a comment from one potential purchaser that the agents are the only ones they want to talk too is very reassuring!
We've ended up with a deal we're happy with, in a time frame which suits all parties and even after fees, we're still better off compared to what cheaper online-only agents said we would achieve.... Read more
Seller
13th Feb 2019 (5 years ago)
N Harvey
An excellent company at the top of their game. Ross and the rest of the team in the Wroughton office are head and shoulders above the rest of the pack. It is rare to find such a quality agent. Highly recommended.... Read more
8th Feb 2019 (5 years ago)
E Carter
Thank you Chelsea for being empathetic, kind and highly determined in helping us secure our first home.... Read more
Buyer
18th Dec 2018 (6 years ago)
S Brimah
An estate agent I will definitely use again for any future home purchase. Ensured that we were kept well informed. Jo was amazing in managing my nerves as a first time buyer. Definitely glad they were the estate agents. Thank you Jo for making a stressful process worth the effort.... Read more
Buyer
22nd Nov 2018 (6 years ago)
R Davies
Having used Ross and his team to sell our investment property in Wichelstowe (of which he got us over the asking price) in 2015. We had the recent pleasure of dealing with him and his team to purchase our 'Forever Home' in Alexandra Park. He did a great job of getting the property through Swiftly, with updates at all times and even when there were slight hiccups in the chain. Ross acted quickly to get any issues resolved so we could move in the desired time frame for the chain. Thanks again...... Rebecca, Alex, Livvie and Ronnie The Dog... Read more
Seller
22nd Nov 2018 (6 years ago)
G Holloway
Efficient and friendly service from the initial contact to the final completion.
I was kept informed of progress throughout the process. Thank you to all concerned.... Read more
13th Sep 2018 (6 years ago)
P Miller
Everyone I came into contact at Richard James either on the phone or in person was always courteous,friendly and helpful.
Thank you all very much.... Read more
24th Aug 2018 (6 years ago)
J Young
Very smooth and efficient process! Jo Costin did a great job of following up and making sure everything was moving forward in the sale. A great company with strong branding and positive Passionate employees... Read more
Seller
24th Aug 2018 (6 years ago)
R D
Jo from the progression team was brilliant, kept me updated on a regular basis and ensured that all the loose ends were tied up. Highly recommended... Read more
20th Aug 2018 (6 years ago)
V Glover
We've used Richard James in the past for selling and buying, and they would always be our number choice. They've a real friendly approach, listen to what you're looking for and wanting to achieve, and work damn hard to make it happen. I think Estate Agents have a tough job, buying and selling rarely goes without a hitch, but RichardJames certainly help to get to you to the end with minimal stress and hassle. A shout out to Jess, who has been superb throughout our latest purchase, she is a real asset to the Wroughton branch. Well done all, highly recommended.... Read more
Seller
10th Apr 2018 (6 years ago)
C Burridge
We are continully told that moving house is the most stressful thing you'll ever do.. whilst this may be true, the process was certainly made much easier by Ross and his team. I was looking for a specific type of property so registerd my requirements with them.. 6 months later; after a lot of hardwork, they found our perfect home! I know they then worked tirelessly to broker a deal that all parties were happy with. Without their professional expertise i don't think we would have found our forever family home.... Read more
Buyer
8th Mar 2018 (6 years ago)
K Hudson
Great service. Did exactly what they said they would do and when.... Read more
20th Feb 2018 (6 years ago)