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HouseWorth
© GetAgent Limited 2025
- Romans - High Wycombe
Romans - High Wycombe
Closes at 6:00pm
5 Crendon Street, HP13 6LE
Romans High Wycombe are an estate agent in High Wycombe. They mainly list properties in HP11, HP12 and HP13. Over the last 6 months, they've listed 49 properties, with 28 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:30am - 4:00pm
- Sunday Closed
View all details
Romans - High Wycombe Reviews (390)
Have you used this agent?
86%
5%
2%
1%
6%
All (390)
Seller (72)
Buyer (54)
Landlord (46)
Tenant (90)
General (128)
Raj
As a regular customer of Romans for a variety of properties, I have always been left impressed with their ability to deliver results and also maintain an exceptionally high standard of service. A special thanks to the team of Niall, Morgan and Rebecca who recently sold my property in great timescales. Morgan from the outset of setting our valuation provided lots of information and understood our goals, was always professional and handled viewers questions appropriately. Niall also provided regular updates and excellent information on the market and worked with us navigating things towards a sale. Romans High Wycombe are 5/5 all around!
Seller
12th Jun 2025 (11 days ago)
G Smith
Rebecca Watts is an excellent sales consultant. She was polite, helpful, and consistently responsive via email, even addressing my long list of questions. I had a very positive experience overall and would happily recommend this company to others. Thank you for all your assistance!
11th Jun 2025 (12 days ago)
C Brandt
I had an exceptional experience with Romans Agency, thanks to my dedicated agent, Mo. Mo’s professionalism, attention to detail, and genuine care made the entire process seamless and stress-free. From understanding my needs to finding the perfect property, Mo went above and beyond at every step. I highly recommend Romans Agency and Mo for anyone looking for top-notch service in the real estate market.
14th Nov 2024 (7 mo. ago)
J Upya
Worst money minded people.
While moving in to property that only take images of property from good side. While vacating they take images everywhere and charge a fortune so they can get paid and get bonuses. Please avoid these kind of agencies who does business on hardworking people’s money
5th Nov 2024 (7 mo. ago)
S A
I have just gone through the process of letting a home through Roman’s High Wycombe and the process was quick and efficient. Amazing service, especially from Cain who showed me around the property and was so helpful from start to finish. He was very knowledgeable, explained how everything worked and quickly helped me figure out the right option for me. I would definitely recommend this estate agent if you are looking for a speedy and reliable service. Thank you to Cain for helping me find my new home.
Tenant
24th Oct 2024 (7 mo. ago)
D Sadd
My partner and I viewed several properties with Romans, and Momin (Mo) our agent was fantastic. From showing us rentals, to organising viewings and finding other suitable properties, Mo took care of everything. It was a pleasure working with him to find us a rental! We'd highly recommend!
Tenant
16th Oct 2024 (8 mo. ago)
D h
Highly recommended! Had the pleasure of dealing with Mo at Romans who was super quick at following up on my enquiry... Went out of his way to accommodate viewing on the same day as the enquiry as I only had certain times available with working during the day. Kind professional and most importantly followed up with me the next day to inform me that our bid was successful.... Give the man a pay rise!!
15th Oct 2024 (8 mo. ago)
A Jabbar
Mo has been very friendly and made the process so easy, very clear communication and everything done on time considering we had given such a short time to move. Thank you Mo.
Tenant
11th Oct 2024 (8 mo. ago)
A Khaliq
Momin khan was super professional, really supportive and provided lovely service all the way through answering all of our housing needs. Thank You Momin
11th Oct 2024 (8 mo. ago)
J Fung
Momin was exceptional in helping us find a rental property. Everything was explained clearly without any pressure and the onboarding process couldn't be smoother.
Tenant
9th Oct 2024 (8 mo. ago)
P H
Romans High Wycombe helped my family find the perfect cottage in the Chilterns! If I could give one extra star I would as the service was above and beyond throughout. Everyone is so professional, friendly and knowledgeable, and we were grateful for the regular updates and fantastic problem solving when needed.
Special thanks to Stephanie, and also Morgan, and Jon who each helped to ensure the process was as smooth as possible. Thank you for everything and we are looking forward to exploring the Chilterns!
Buyer
7th Oct 2024 (8 mo. ago)
E Martins
I am delighted to give Charlotte Walker a 5-star review for her outstanding leadership and exceptional service. Her professionalism and dedication are unmatched. Charlotte consistently ensures that both customers and staff are well-supported and valued. During my recent visit, she personally assisted me with a complicated transaction, making sure everything was handled smoothly and efficiently. It’s clear that Charlotte leads by example, fostering a positive work environment that makes every visit a pleasant experience. The entire team reflects her strong leadership. I truly appreciate the care and attention I’ve received under Charlotte’s management and highly recommend her for her excellent customer service and leadership.”
2nd Oct 2024 (8 mo. ago)
Anonymous Tenant
I am delighted to give Charlotte Walker a 5-star review for her outstanding leadership and exceptional service. Her professionalism and dedication are unmatched. Charlotte consistently ensures that both customers and staff are well-supported and valued. During my recent visit, she personally assisted me with a complicated transaction, making sure everything was handled smoothly and efficiently. It’s clear that Charlotte leads by example, fostering a positive work environment that makes every visit a pleasant experience. The entire team reflects her strong leadership. I truly appreciate the care and attention I’ve received under Charlotte’s management and highly recommend her for her excellent customer service and leadership.”
Tenant
2nd Oct 2024 (8 mo. ago)
Anonymous Homeseller
The agent we had - Frankie, made the experience stress free and worthwhile. Her expertise and can do approach made the whole process a pleasure
Seller
29th Sep 2024 (8 mo. ago)
A hahn
If it wasn’t for Charlotte, manager from the lettings team, me and my son probably still wouldn’t have anywhere to live. She was very professional but also understood how much I needed the help. She followed through every step and went above and beyond. We are very Grateful!
Tenant
13th Sep 2024 (9 mo. ago)
H Nguyen
Fantastic service from Benjamin Cottrell???. Gone above and beyond expectations. He has delivered what he promised. The flat is let out within two weeks. Thank you
Landlord
9th Sep 2024 (9 mo. ago)
Anonymous Homeseller
Excellent. Franky claimed that she would find a buyer quickly and the house was sold in 2 days
Seller
1st Sep 2024 (9 mo. ago)
R maduraa
Happy that Romans helped me to get through the Sale progression seamlessly. Appreciate all the support from Romans and highly recommend to other Customers
Seller
31st Aug 2024 (9 mo. ago)
Rebecca
Sold my property recently through Romans Estate Agents, High Wycombe. Excellent service from the sales department.
Seller
31st Jul 2024 (10 mo. ago)
C Langston
Keeva was amazing - showed me round the flat and follow up calls after and followed up with queries I had - pleasure to speak to and helped organise dates which fitted both me and the tenant! Thank you!!
27th Jul 2024 (10 mo. ago)
D Howell
Been absolutely amazing with me and my wife. We've been dealing with Mo and Ben for the duration and we have had brilliant results and constant contact. Couldn't recommend enough. Great work guys
25th Jul 2024 (10 mo. ago)
Z Karoly
Thank you so much for Romans and especially Cain W for an amazing service he provided. Cain went over and beyond to sort out all the queries and provided excellent customer service.
Romans is highly recommended!
25th Jul 2024 (10 mo. ago)
J brownlie
Romans was really easy to work with and made the renting process feel like a piece of cake. Mo's service was great and incredible. He was patient and made sure I understood everything and had everything set up to an ready to go.
Tenant
24th Jul 2024 (10 mo. ago)
T Rodrigues
I am very happy to have found my new home through Roman's Real Estate. I am very grateful for the help, availability and kindness of the Momin consultant. To everyone who was involved from the beginning when I was looking for a new home, until the move, thank you very much!
Buyer
3rd Jun 2024 (1 year ago)
Jay
Just wanted to say that I found Romans High Wycombe to offer a tremendous selling experience. The staff are very professional, friendly and organised & a particular shout out to Stephanie and Frankie who conducted the showings. Would definitely use again. ????
Seller
3rd Jun 2024 (1 year ago)
A Plumb
We would like to thank Stephanie and the team at Romans High Wycombe including James (Fleming), who all paid a major part in the sale of Our Property in Naphill, I am sure that Stephanie's knowledge of the property market in High Wycombe & James's advice managing our sale after Stephanie took us to completion in 12 weeks played a large part in the Sale.
We have no hesitation in recommending all at "Romans High Wycombe."
Thank You,
Allan & Babs
Seller
24th May 2024 (1 year ago)
M usman
It was great experience with Romans, all team members were very friendly and specially thanks for Cane and Choudhary for helping.
20th May 2024 (1 year ago)
P Hooper
Francesca at Romans Sales in High Wycombe sold my property within just a few days. She was professional, efficient and friendly. I cannot recommend her highly enough.
Seller
17th May 2024 (1 year ago)
S G
Charlotte Walker has been very helpful and efficient in her approach with regards to advertising our property and showing clients around - I can’t thank her more for that!
Landlord
17th May 2024 (1 year ago)
Anonymous Homeseller
I was disappointed with the performance of the agent. We discussed the pricing strategy before listing and agreed an approach but when it came down to offers I felt pressured to accept much lower than we’d discussed, even in the first few weeks of listing. Consequently we have removed our property from sale and will be looking to re-list with someone else at a future date.
Seller
16th May 2024 (1 year ago)
A Chiru
Exceptional service and professionalism!
I could not be happier with Mo's service. He has showed a high level of professionalism and kindness since I first contacted the agency.
Mo responded promptly to my inquiries, suggesting additional houses that might fit us as well. As a family with two dogs, the process is not easy, but he was listening and making me feel heard, and like a human being rather than just a ''thing''.
I strongly recommend Romans to anyone in need of rental real estate services. They actually go above and above to provide excellent service.
Thank you once more, Mo for being so kind.
Tenant
15th May 2024 (1 year ago)
L Lucia
I had no idea the rental world has changed so much, the stuff you need to prove that you are a legit person is beyond me. Yet you find no information about the landlord until the very end.
Signing contract and sending funds before the other party signs was a bit odd, but then it seems to be the norm.
I mostly dealt with Mo and Charlie, both very professional and helpful in any way. They were very responsive to my emails or phone calls, were happy to help with any query. The whole rental process was very easy, just the fight over the place you find is the most difficult part.
Tenant
29th Apr 2024 (1 year ago)
Lamya
I couldn't be more impressed with Josh Glen and the outstanding service provided by him. Not only did he efficiently handle the rental process for my property, but he also demonstrated an exceptional commitment to ensuring everything ran seamlessly until the tenant moved in.
From promptly addressing a recent repair to efficiently managing various tasks to get the paperwork sorted for the new tenants. Josh's professionalism, attention to detail, and proactive approach made all the difference.
I highly commend his expertise and dedication, and I'm grateful for his support throughout the entire process. Without hesitation, I highly recommend his services to anyone.
Landlord
21st Apr 2024 (1 year ago)
S Katti
Exceptional Service and Professionalism!!
I couldn't be more impressed with the service I received from Mo. From the moment I reached out, he has demonstrated a high level of professionalism and expertise in the rental market.
Mo and Meenu have always been prompt in responding to my inquiries, making the entire process smooth and efficient.
Thanks to Mo's expertise and dedication, I was able to find the perfect rental property that exceeded my expectations. I highly recommend Romans to anyone in need of rental estate services. They truly go above and beyond to deliver exceptional service.
Thanks again!!. Looking forward for your continued service!!
Tenant
19th Apr 2024 (1 year ago)
H Aston
It wasn’t easy to sell my house in the current market, but Steph and her team remained positive, proactive and tenacious throughout. Being able to trust Steph’s judgement and feeling confident that she was keeping a close eye on the progress of my sale made a real difference to me.
Seller
6th Apr 2024 (1 year ago)
R foster
Mo has been extremely helpful, knowledgeable and has good communication skills. He does what he says he will do and is trying hard to find us something. A credit to Romans!
25th Mar 2024 (1 year ago)
bricku
Great help from the whole team for being super quick with my tenancy, sorted out in only a couple of days where with other agencies usually takes weeks. Impressed and happy to rent with them! Great help from Momin as well, lovely guy, sorted out everything super quick!
Tenant
7th Mar 2024 (1 year ago)
Anonymous Homeseller
Good communication and great prompt customer service, a nicely friendly team to make it all as easy as possible.
Seller
28th Feb 2024 (1 year ago)
J Bruno
We had been property hunting for a few months and found the market very difficult for many reasons, until I made an enquiry at Romans, that same morning Mo called to arrange our viewing the same day. He was extremely helpful and informative at the viewing and made the whole process from start to finish a pleasure. We are set to move in on Wednesday and cannot thank Mo Khan and his team enough for all their help throughout the process.
Tenant
23rd Feb 2024 (1 year ago)
D Neil-dwyer
Fantastic team in the rental part. Made the experience not only easy but enjoyable and fast. Really get that it’s a big deal for a renter and landlord. Really wanted you to enjoy your new place. Lewis and Momin were excellent. Lewis went out of his way to help and clearly also had a good relationship with the landlord. Very professional. Very personable. Hugely trustworthy.
Tenant
23rd Feb 2024 (1 year ago)
S Brown
I would like to give Charlotte Walker 5 stars - she is so understanding and helpful. I had a few concerns and really needed help and Charlotte went above and beyond to help me. Thank you Charlotte you have helped me so much and you deserve to do well in your career.
12th Feb 2024 (1 year ago)
G Laybourne
Been dealing with Momin Khan at Romans High Wycombe regarding a flat we wanted to view. He was very helpful and professional during the viewing. Didnt rush us around the property and was very friendly. Very good service and happy to answer our questions
29th Jan 2024 (1 year ago)
J Quinn
Excellent experience with Romans and the team especially Momin Khan & Lewis Bebb. Momin conducted my viewing and great, really personable guy and super helpful. Lewis then took over after the viewing and has also been amazing and has seen us right up to the point of moving in. Thank you both, keep doing what your doing!
Tenant
26th Jan 2024 (1 year ago)
M martinez
We are having a great experience with Romans so far. Momin Khan was a very friendly and professional agent when showing us around the property - gave explanations and answered all our questions with a big smile, which is always appreciated.
26th Jan 2024 (1 year ago)
X Wang
Dear Lewis, a quick mail to say many thanks for all your help to make this happen so smoothly.
19th Jan 2024 (1 year ago)
G SMITH
I am writing this review specifically to say a huge thank you to all staff at the Wycombe branch of Romans Estate agents, but with a huge and special thank you to Stephanie Furnace who has been there to assist and advise us with our purchase at every step of the way. Due to us losing our first buyer half way through finding our dream home, Stephanie went out of her way to help us secure the property we wanted by mediating between the owners, our Estate Agent and of course keeping us in the loop all of the way. I don't very often write reviews for people, but I felt the need to say a special thank you to Roman's and especially Stephanie for all of her, and Roman's efforts. Our country home now beckons. Thank you Roman's.
Buyer
5th Jan 2024 (1 year ago)
J A
Just moved into my first property, incredibly seamless experience from start to finish. Big thanks to Lewis Bebb for the quick replies and amazing support throughout the entire process!
Tenant
27th Dec 2023 (1 year ago)
C Oconnor
I have rented out my houses through Romans for years and have been very happy with the service, but would like to give a personal recommendation for Joshua Glen who is the property manager for one of my houses.
He is in a word "amazing". He is always helpful and prompt in his emails and goes over and above to make sure everything runs as smoothly as possible. Definitely the best property manager we have had.
Landlord
13th Dec 2023 (1 year ago)
? ??????
House hunting not an easy thing. Passing this challenge we've faced a lot of experience, sometimes not a pleasant one. Romans showed an exceptional support and high level of care to meet our needs. Always responsive, respective and responsible. It was a pleasure to deal with Romans and, hopefully, this experience will continue.
11th Dec 2023 (1 year ago)
J russell
I have been letting a property through Romans since March 2023 and the service that I have been provided from start to finish has been very professional. Lewis, who I liaise with on any matters concerning the property or required documents, has been very supportive and he is quick to respond to any queries I may have. I would highly recommend Romans if anyone is considering letting a property and require peace of mind.
Landlord
11th Dec 2023 (1 year ago)
S miah
Would like to thank Aduel and branch manager Stephanie for their efforts in selling my property.
Outstanding service Aduel knows what his doing best sales man ever.
Seller
8th Dec 2023 (1 year ago)
Anonymous Homeseller
Absolutely unbelievable experience from Romans High Wycombe. We were with Tim Russ and had 4 viewings in 4 months (2 of which I did myself) and then we went with Romans. Aduel came over and we had a long chat and from what he promised I thought we’d go with them. He got people through the door – end of. We had plenty of viewings and within 4 months we are exchanged and completed. FANTASTIC communication, always willing to have a chat or come to our house to speak about things and when the offer came in they kept us up to date with every single step of the process. 1000% recommended if you really want to sell your house. THANKS SO MUCH ROMANS!!
Seller
8th Dec 2023 (1 year ago)
N quadros
My husband and I have just bought our first home together ????. We completed in just about 3 months!
We have dealt with most of the estate agents in and around High Wycombe during our search in the last two years, but none of them compared to the treatment we received from Romans Estate Agents (High Wycombe)
Lovely Stephanie arranged our viewing and was there beside us patiently through the entire process. Thank you Stephanie. James! Thank you for always being there and chasing things up for us.
Everyone we interacted with from Romans during this process were very helpful. Would definitely recommend ????
Buyer
6th Dec 2023 (1 year ago)
J Stamelos
Very happy and satisfied with Romans’ services, especially with Lewis Bebb who was very professional and helpful in every step of the process. Not only did he manage to secure the flat for us in a couple of days but also to minimise the stress of such a new beginning, given that we relocated from a different country.
Overall, I would definitely recommend Romans and Lewis.
Tenant
4th Dec 2023 (1 year ago)
L Snellgrove
Romans were excellent. Professional, approachable and extremely helpful in selling our property. I highly recommend them.
Seller
30th Nov 2023 (1 year ago)
J 4321
I had a great experience with Romans. Lewis Bebb arranged the viewing of the property and made all the necessary arrangements. He was very professional, answered all of my questions and helped me to sort out everything on time for me to move in asap. I would definitely recommend Romans Letting and Lewis in particular!
Tenant
21st Nov 2023 (1 year ago)
Anonymous Homeseller
Very easy process, with knowledgable people who assist at every step of the way. The house sold very quickly, which is testament to the excellent job they do.
Seller
20th Nov 2023 (1 year ago)
R Nemesova
Very happy with the service provided! After advertising our flat for sale for weeks With another agent, these weeks have been an absolute waste of time for us viewing offers or communication from the state agent was horrific, we have been contacted by Aduel and he did his best with Stephanie and the team to get this flat sold for us ASAP and we did receive fantastic service. However Change of personal situation changed our plan and we decided to rent instead of sell. Under a Month(!) we have a tenant, as being currently aboard Charlotte is an absolute star in every single way. She's helping us with organising everything needed with immediate action.
I think you have to have realistic expectations with properties, that's exactly why we decided to rent instead of sell, and these guys can only jump as high as the market situation let them.
But that's exactly what we received realistic answers which helped us decide what would be the best, not sweet talk with no results whatsoever.
Landlord
17th Nov 2023 (1 year ago)
A Shan
Don’t waste your time. Called to arrange a viewing on a property and the agent indirectly implied that I was lying about having a mortgage in principle and was asking for me to send over documents before even allowing me to see the property. Zero customer service so I wouldn’t trust this particular branch.
Buyer
13th Nov 2023 (1 year ago)
M C
Very unprofessional staff. They only let us know the flat is not available to view after a 90 min drive to get there because they didn't have the correct keys. We were told this as we arrived at the property and there was opportunity for them to tell us before as we had a number of calls with them arranging the viewing that day. Just very disorganised and unprofessional. There was an attitude of not wanting to sort the problem and no remorse for wasting our time. To add on top of this the listing didn't even meet our minimum requirements which we had outlined to them.
14th Sep 2023 (1 year ago)
Anonymous Homeseller
great service
Seller
8th Sep 2023 (1 year ago)
C King
Couldn’t be happier with the service Romans have provided, they went above and beyond!
22nd Aug 2023 (1 year ago)
M (M_Sproate29)
My 5th Property with Romans High Wycombe… Lewis & the team are top notch! ??????????
Landlord
9th Aug 2023 (1 year ago)
B Gardner
The experience with this agent, has been nothing but unpleasant. They were quick to take a year's worth of rental from us (during COVID) - which quite plainly could have paid our mortgage off, in our home country, but don't deem it urgent to repay us our deposit. It has now been 6 weeks and counting. They lack understanding of the economic environment, compassion, customer service, administration capability and just plain courtesy/professionalism.
I feel we have nothing but been taken advantage of...
Absolutely shocking!!!!
Tenant
8th Aug 2023 (1 year ago)
N Benecke
Aduel never showed up for a viewing with no explanation as to why and not heard back since after leaving voicemail - will be avoiding while looking for a property extremely unprofessional
7th Aug 2023 (1 year ago)
V Right
Racial profiling, nto sure why they allow plenty of offers when one already made, no communication later that offer accepted or not.. Biased to their own ppl
7th Jul 2023 (1 year ago)
Anonymous Homeseller
Romans have been ok. Very friendly with good communication. Local knowledge might not be as good as it could be and we are still trying to sell 2 months in. We may consider using a more local agent if things don’t pick up
Seller
24th Jun 2023 (1 year ago)
A F
Even though we withdrew our house from the market , the service and care we received from Romans was second to none. When the market changes and we are ready to move we will definitely be using Romans to sell our house. Thanks
Seller
23rd Jun 2023 (2 years ago)
B W
Me and my partner have just secured a flat to rent ,
Jazmin at the high Wycombe branch has been amazing since the start .
Never mind the phone calls that she’s been receiving for me she’s always be willing to give a helping hand!! Very kind young lady with incredible knowledge of lettings . :)
If anyone is looking for a place to rent
I would highly recommend Jazmin !
Thanks again !!
Tenant
21st Jun 2023 (2 years ago)
A Papp
Excellent experience with Romans. They provided great service throughout the whole selling process - we had a lengthy and difficult journey but Stephanie and the team still went over and above to help us.
Our thanks to Stephanie, Aduel and the team for their hard work. We highly recommend Romans, High Wycombe.
Seller
10th Jun 2023 (2 years ago)
I WILL
From start to finish Romans were very professional, helpful, caring and always at the end of the phone if I needed advice and help. Stephanie, James and Sapphire were always there to speak to and always seemed liked they all knew what was going on at all stages of the my sale. I would highly recommend Romans. Well done team and thank you!
Seller
11th Apr 2023 (2 years ago)
Germán
Stephanie, Sapphire, James and Aduel were great and helped us to sell our house in no time! We were rushing because a baby was coming and they did not hesitate to be part of the solution.
I will definitely buy/sell with them again if needed. Thanks Steph, Sapphire, James and Aduel, we won't forget your help.
Seller
30th Mar 2023 (2 years ago)
K McDonnell
I have just exchanged and shortly to complete on a flat through Romans in High Wycombe. I have been so impressed with the customer service/ experience from start to finish. I would like to particularly give a big shout out to Sapphire and James who have both been absolutely amazing with everything, reassurance etc and always responding to my emails very promptly. I don’t think I could have had a better experience elsewhere! Thanks so much guys :)
Buyer
29th Mar 2023 (2 years ago)
T Ribeiro
We are renting with Romans for more than 5 years and Happy with the service they provide, especially from Stacey Cowap, always helping with our requests.
Tenant
22nd Mar 2023 (2 years ago)
C Heath
Stacey is always helpful and timely with her responses to questions and requests for the management of my property.
Landlord
21st Mar 2023 (2 years ago)
N edwards
Lovely people very helpful.
11th Mar 2023 (2 years ago)
S shand
Thank you so much to the whole team at Romans in particular Sapphire for finding us a buyer so quickly! The customer service has been brilliant from the very first appointment, after having a few estate agents round at the beginning I knew straight away they were the best in the area! The professionalism and determination from the whole team has been amazing, if you’re looking for an agent in Wycombe you will not be disappointed with your decision should you instruct Romans! Thanks again all!
Seller
10th Mar 2023 (2 years ago)
L Boy
Jazmin McKnight worked extremely hard and professionally to help me find a new Flat to live, would recommend Romans.
Tenant
8th Mar 2023 (2 years ago)
H Morgan
We changed agents to Romans after a sale had fallen through with another estate agent. The pictures taken looked amazing and we had people through the door straight away and an offer within the first week which we were happy with and accepted!
Steph and the team were super helpful throughout and I know they were very pro-active with getting buyers through the door even before it went live on rightmove.
James on the move team was also super helpful getting the sale progressed and always replying to emails! Thank you! I wouldn’t hesitate to use them again and would highly recommend them to anyone! Thank you again :)
Seller
6th Mar 2023 (2 years ago)
M Stevens
Me and my partner have been house hunting for a few months and have found the process tiring and difficult - having contacted Romans, the process now seems like a breeze. I received a follow up call, an informative email and amazing customer service, a big special thanks to Lewis B who made me feel at ease and gave me some excitement back. Would highly recommend to anyone property hunting in the area! :)
3rd Mar 2023 (2 years ago)
E Lopes
Kayleigh and Jack were great. Helped me move out within a week :)
Tenant
26th Feb 2023 (2 years ago)
Bronwen
Kudos and thanks to Joshua at Romans High Wycombe for his proactive help and knowledge in resolving a couple of minor issues for me. It was a pleasure to speak with Josh and his professionalism, efficiency and prompt response were really appreciated. Thank you!
10th Feb 2023 (2 years ago)
R Beardmore
I rent out two properties and have always had great service from my property manager. Always super responsive and keeps me informed about any issues with the properties.
Landlord
9th Feb 2023 (2 years ago)
D Ralph
Jazmin and Kayleigh were both very helpful.
Highly recommended!
31st Jan 2023 (2 years ago)
S Bibi
We sold our house recently. Romans were proactive - it sold within a month - Stephanie and Sapphire worked with us. Once we had an offer, they introduced us to their "Move Manager", James, who was equally proactive and assisted with us getting to completion in an efficient and timely manner. Would recommend.
Seller
10th Jan 2023 (2 years ago)
S Ross
I've always had great service from Romans. Stacey has managed my last 2 flats and has always been extremely reliable in terms of sorting out any problems I've had very quickly and I really appreciate this.
6th Jan 2023 (2 years ago)
N h
Very poor service to me as a landlord, after 5 calls from my property manager and 4 calls from myself all with messages left on answer phones no one called back, these calls were to 3 different staff members in High Wycombe. Return of former tenant deposit delayed unnecessarily, 3 overcharges on landlord account for services not carried out or requested, when asked for refund romans asked to pay it back in 3 monthly installments, had to contact deposit registration to release deposit, sarcastic staff needs reviewing by senior management.
Landlord
5th Jan 2023 (2 years ago)
C ?tefan
???????????? Jazmin Mcknight made everything so easy for us ! Cheers !!! ????????????
25th Nov 2022 (2 years ago)
L Stacey
From searching for a place to rent, to any maintenance issues to check out everything has been smooth with Romans excellent communication from Lewis Bebb he definitely made the whole process simple and easy no headaches. I will recommend Romans High wycombe Estate agent and Lewis bebb to family & friends in the future.
Tenant
24th Nov 2022 (2 years ago)
C Jaques
Amazing job would definitely use again. Stephanie, Sapphire and James were amazing. They were quick with a valuation date and valued it ten's of thousand's of pounds anyone else had and we achieved that. The sale was agreed in 3 days. They guided us through that. Their communication was top notch, they alays answered emails and when busy on the phone always returned a call within the hour. They were extremely honest from the start and even stated how "gazumpng" was bad practice. They are very well organized and they are definitely on your side. If I had to move house every week I would use them every time and will recommend them to anyone.
Seller
4th Nov 2022 (2 years ago)
S Brooker
My daughter and her boyfriend have got their first ground floor flat. ????
28th Oct 2022 (2 years ago)
H Knowles
Great company. Steph gave me quick and efficient updates throughout and made my first home purchase a smooth and enjoyable one.
Buyer
27th Oct 2022 (2 years ago)
J Large
I am an overseas landlord and Leah sorts everything out promptly and efficiently for me. In fact my last quote was grossley overpriced so she contacted the company in question and got the quotation halved which was a great relief.
Landlord
27th Oct 2022 (2 years ago)
Anonymous Homeseller
Overall communication with the sales team was really good, we felt they promoted the property accurately and were flexible when arranging viewings. Minor issue with receiving multiple calls a day about prospective viewings but they were able to rectify this very quickly for us.
Seller
20th Oct 2022 (2 years ago)
T La
Very efficient, patient and friendly. Special mention to lewis lebb who worked overtime to show me the property and Stacey Cowap who guided me from start to finish. She always got back to me as soon as
11th Oct 2022 (2 years ago)
B lawless
Thank you so much for your help Stephanie and James, they have done a great job always on top of everything, getting things done quickly and smoothly
28th Sep 2022 (2 years ago)
C micallef
The whole team at Romans have been absolutely fantastic from beginning to end with the sale of my property. Emily, Sapphire and Stephanie from the branch have been nothing short of brilliant. Not only did they secure me an offer within 24 hours, they all call when they say they will, chase solicitors before I had a chance to ask, and are generally just so lovely to deal with no matter how busy they are. James my move manager from head office was also fantastic in getting answers and chasing solicitors, and always promptly answered my emails. Using Romans was the best decision I made in the whole selling process, I really feel like they went above and beyond to make my sale happen as quickly as possible.
Seller
26th Sep 2022 (2 years ago)
L Grace
Had a really positive experience with Romans. Lewis Bebb in particular was so helpful and efficient and answered any questions I had. I’ve had experiences with other letting agents who continuously let me down but this has been so easy and stress free which isn’t a phrase I though I’d say in relation to moving! Thank you!
Tenant
23rd Sep 2022 (2 years ago)
T Churchill
I recently purchased my first property through Romans. Sapphire helped me along this journey and was so lovely, she dealt with the whole process both professionally and personally. It was a very exciting time and Sapphire's own excitement for me made it so easy and reassuring. Even though it can sometimes be a daunting experience, not once did I feel stressed or worried. Romans in general were great, they were easily contactable and updated me on the purchase regularly. Can't fault them! I'm now all settled in and making the place my own (slowly but surely) and wanted to send a special thanks to Sapphire and the team :) Thank you!
Buyer
22nd Sep 2022 (2 years ago)
M Allis
We had such an amazing experience with Romans, some of the best customer service we’ve ever had. Especially Lewis Bebb, who was about as friendly and helpful as it’s possible to be! We will recommend to everyone - it made the whole moving experience so much better
3rd Sep 2022 (2 years ago)
J Gray
Worst lettings agency I have ever used, completely disrespectful and horrible customer service. DO NOT USE THIS COMPANY
Landlord
19th Aug 2022 (2 years ago)
J D
Standard of service has slipped considerably in the last few months. Shame.
30th Jul 2022 (2 years ago)
A Kirchner
Lewis at Roman’s has been fantastic from start to finish! From the moment we saw the rental property advertised online, to organising viewings and working through the contract and the final items before moving in. He has always come back promptly on all questions we’ve had - and has made the process so straight forward! We’re hugely grateful. Thanks Lewis!
Tenant
19th Jul 2022 (2 years ago)
M Clowes
Emma has been a great help with moving process and is very quick to respond and very polite, thank you.
17th Jul 2022 (2 years ago)
H Jamil
Emma and Roman team have helped me a lot I am very happy with her service I would recommend them to friends and family
Happy with my new home
Thankyou Emma and team at Romans
Buyer
6th Jul 2022 (2 years ago)
T Jashari
Just rented a property from romans High Wycombe branch and was very fast and easy process going through especially being looked after mr Lewis Bebb which has been extremely helpful on my position as a first time for myself! Thanks Lewis !!
Tenant
29th Jun 2022 (2 years ago)
M Watson
Using Romans to let my property has been a good experience, due in no small part to Lewis Bebb, who has been helpful and responsive to calls and emails.
Landlord
23rd Jun 2022 (3 years ago)
L Springford
Stephanie & Emily both went above and beyond to assist us with finding home and really understood our needs and wants straight away. Although we didn’t end up purchasing via Romans, I would have absolutely no hesitation recommending the girls.. just wonderful, kind and helpful people. I have found some other agents very difficult to navigate, so having a good solid personal service from the outset, makes all the difference!
17th Jun 2022 (3 years ago)
V Allcock
I would like to say how fantastic Wendy and Lisa in Property Management has been they have helped me so much recently with issues that i have had with my tenant. Thank you so much brilliant customer service!!
Lewis and Molly have been fantastic in everything they have done in finding a new tenant, ringing me to introduce themselves as my Property Manager and keeping me informed of everything, everything has been done at a fantastic professional way, thank you,
Landlord
16th Jun 2022 (3 years ago)
A Andra
Excellent customer service and support from the office.
1 star for Lewis Bebb as he was helpful only at the very beginning before he was calling to ask for 5 stars,then I had to chase him to find out if I was or not approved by the landlord .
Tenant
7th Jun 2022 (3 years ago)
K Mckay
Very good, especially Lisa Holt who is our property manager. Always very helpful and quick to respond. First time using an estate agent and have had nothing but good experiences. Quick to deal with any concerns we have had as well. Thanks Lisa!
Landlord
31st May 2022 (3 years ago)
M Cahill
I was meeting Sapphire from Romans at a property in High Wycombe, I was about a minute away and not quite sure exactly where the property was. I saw a lady walking in the direction of the property and actually thought is she the agent, but asked for directions and it turned out she was. After getting directions and being told to park in the drive, Sapphire was walking the last 300 metre's so we could actually park there.
At the property ( it was in Probate ) she showed us around, had done her homework and answered every question I threw at her. She was totally professional but also friendly, a credit to herself and the company.
24th May 2022 (3 years ago)
I Zaharieva
Dealt with Sapphire from Romans, five star experience from the first touch point. Great communication and really helpful, would highly recommend.
18th May 2022 (3 years ago)
J Etheridge
Thank you Stephanie & Catherine!
Stephanie & Catherine were efficient, professional and super friendly. Helped us to complete as soon as possible as well as ensuring our other parties were on track.
Would recommend their service to friends and family.
Seller
16th May 2022 (3 years ago)
C Nicholls
Amazing and easy to set up all documents and setteling in to our new apartment. Lewis Debb was friendly and 10/10 helpfull with any and all questions we had
Tenant
13th May 2022 (3 years ago)
S Parkinson
Lisa is dealing with my account and is always very helpful and professional.
11th May 2022 (3 years ago)
M Kozlowska
Me and my partner just move to High Wycombe from London so it was our firs renting with Romans Agency and I must say that Lewis Bebb was so helpful and professional . He really make it so easy for us and stress free.
Tenant
11th May 2022 (3 years ago)
C Corbitt
A lovely chap called Lewis showed us around our new property and helped us move swimmingly. Great service and great people :)
4th May 2022 (3 years ago)
A James
Stephanie and Claire and the team worked really hard to find us a buyer quickly - in fact a number of offers from one open day - and then pushed hard to get the sale completed when the legal side was proving frustratingly slow. Good job, thank you.
Seller
3rd May 2022 (3 years ago)
B alty
Lewis made my overhaul experience easy. Very professional ensuring I found suitable accommodation within my budget. Would highly recommend. Romans Estate agents. High Wycombe
Tenant
28th Apr 2022 (3 years ago)
R Thomas
It has been a wonderful experience that we received from Romans, especially Lewis Bebb who helped us throughout this journey of finding a suitable house to let. Thanks to the whole team and Lewis.
Landlord
26th Apr 2022 (3 years ago)
Kaitlyn
I have been talking to sapphire for a while now and she is genuinely one of the nicest people I've spoken to. I haven't moved out yet (my fault!) but she's been so helpful and kind during this all. I'm very excited to keep working with her!
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25th Apr 2022 (3 years ago)
T Hall
Emily and Stephanie were fantastic throughout the sale of my property. With many hurdles to overcome the allowed the process to move smoothly and ultimately tie in my purchase with the sale. They were friendly and approachable throughout and would work with the team in the future.
Seller
24th Apr 2022 (3 years ago)
J Lister
Great service from Roman's, Lewis really helped to make the process quick and easy, and was always happy to take our calls and questions
20th Apr 2022 (3 years ago)
M Karachatzi
It’s my first time renting with Romans, and it’s been a great experience so far. Lewis Bebb is so helpful!
Tenant
12th Apr 2022 (3 years ago)
S Ghaderi
Lewis Bebb and his team did the best job in High Wycombe
12th Apr 2022 (3 years ago)
J r
My experience with Lewis Bebb was very good - a warm and understanding person, and everything went smoothly.
11th Apr 2022 (3 years ago)
A Górecki
Everything done nice and quick, much thanks to Lewis Bebb for all his help
11th Apr 2022 (3 years ago)
E Sherwood
Lewis Bebb was extremely helpful in reletting my flat very promptly. The Manager Jack Snow was also very good.
Landlord
6th Apr 2022 (3 years ago)
A Siejka
I used Romans to let my house and had a brilliant experience all the way through the process. Monika Milewski was my first point of contact and was extremely professional and took excellent care of my needs. Would highly recommend the service and Romans to anyone looking to let their property.
Landlord
2nd Apr 2022 (3 years ago)
K Stone
Just rented a property with Romans, highly recommended. Excellent service from Monika & Lewis. Rented very quick which is a bonus.
Tenant
2nd Apr 2022 (3 years ago)
J Horn
It’s my first time renting with Romans, and it’s been a great experience so far. Lewis has made everything incredibly straightforward, whilst being very friendly and professional.
From showing us around the property, to liaising with the Landlord about any questions I had, the whole process has been a breeze.
Hopefully Romans level of customer care continues throughout the tenancy.
Thanks Lewis and the team!
Tenant
30th Mar 2022 (3 years ago)
V Zephyr
My family and I are so pleased to have chosen Romans. We thank Lewis for all the help he's given us and working none stop in getting us into our new home. The process was very fast and effective. Thanks again Romans
28th Mar 2022 (3 years ago)
L Lovelace
Having to find a new property to rent at short can be challenging but having Lewis Bebb from Romans guiding us and helping us every step has been amazing.
Tenant
24th Mar 2022 (3 years ago)
S Yousuf
Very professional and helpful plus responsive
24th Mar 2022 (3 years ago)
Anonymous Homeseller
sold over the weekend so over my expectations
Seller
24th Mar 2022 (3 years ago)
S Hanson
Great Service! Emily has been extremely helpful from beginning to end during our property purchase. We are highly satisfied.
Buyer
18th Mar 2022 (3 years ago)
C O
Stephanie and her team were very supportive during the buying process and went above and beyond to assist and keep things progressing
Buyer
3rd Mar 2022 (3 years ago)
K Leerbeck
We had some unpleasent experiences with our downstair neighbor. Fortunately, Romans, especially Monika Milewski, took it very seriously and got the landlord to agree on an early release. At the end, everything turned out well, but we did fear for some rather large expenses, since we paid 6 months up front. Luckily, they found a new tenant very quickly, so only ended up paying an early release fee. Highly recommended -- they care for their tenants.
Tenant
2nd Mar 2022 (3 years ago)
yodelbox
After a rocky start when Romans first merged with Leaders and a number of property managers that were next to useless I've finally landed with a star.
Stacey (Cowap) has been excellent in the day-to-day management of my property. Chasing down faults, managing repairs and generally keeping me informed in a timely and professional manner.
She always does her best to make sure the property is well looked after and that the tenants are happy.
Landlord
24th Feb 2022 (3 years ago)
J Mirza
Stephanie and Emily and the team were extremely helpful and knowledgeable. They all kept me in the loop with any updates throughout our purchase no matter how small it may have been. They put me at ease with our purchase and were always available for any questions or issues I may have had. 100% would recommend them to anyone and would definitely use them for any future sales/purchases.
Buyer
22nd Feb 2022 (3 years ago)
Wendy
Romans were great through the whole process. Emily in particular was really helpful and friendly and always responded quickly to any queries or concerns.
21st Feb 2022 (3 years ago)
S X
Lewis was very polite and professional.
It's been a positive experience going through Romans. Everything was done in an efficient manner without me having to chase.
Highly recommended
19th Feb 2022 (3 years ago)
C Mattingley
Have just exchanged with excellent support and empathy to the situation from Stephanie. She has been clear and real all through the process and nothing ever appears too much for her to bother with. A rare trait in an estate agent. Well done the team as whoever I spoke to were always the same - very good.
Seller
19th Feb 2022 (3 years ago)
N Kaur
Lewis from Romans Lettings is amazing!!! Literally a phone call away, always helpful, professional and I highly recommend speaking to Lewis!
Landlord
4th Feb 2022 (3 years ago)
N Dhillon
Stephanie abs her team have been brilliant, the whole process was very smooth. They kept in contact and really do try and help their clients that extra mile.
31st Jan 2022 (3 years ago)
Cass
Stephanie and her team did an amazing job of staying on top and driving momentum through my purchase, despite my own solicitors being a little unresponsive. It's the first time I have fully trusted that my estate agent had a genuine interest in ensuring both mine and the seller's needs were met. Out of everyone I engaged with in the process, Stephanie has been the most consistent, informative and human. A big thanks to Stephanie - I am sure I will be a repeat customer when I'm next buying or selling.
Buyer
31st Jan 2022 (3 years ago)
D Brewer
I would like to extend BIG thanks to Monika Milewski at your High Wycombe Office who helped resolve a number of issues linked to our proposed new rental. This was all close to the Christmas break when most companies were winding down however Monika kept 'on it' and ensured we remained updated at all times. Thanks again
Tenant
31st Dec 2021 (3 years ago)
M Szendera
Supportive, friendly, helpful.
Emily Brown and Elaine Jackson? has been absolutely outstanding. From the very beginning to the completion communication was excellent. Kept me informed every step of the way. They was supportive too during the whole process..answered any enquiries promptly. Actually cares about the people they helping rather than them just been being another number.
Would definitely recommend!
28th Dec 2021 (3 years ago)
M Seetanah
Thank you to Stephanie and her team for helping support the whole way with my sale. It’s been a long journey with a few unexpected turns however Romans kept pushing to find the right buyer. Exchanging just before Christmas has meant we can put our minds at ease and looking forward to an even sweeter celebration and a great January moving into my next home!
Seller
23rd Dec 2021 (3 years ago)
L Macey
We've just left the rental market and bought (through a different agent) but I wanted to leave a positive review of Romans as letting agents, and in particular for Wendy who was our property manager for the last few years of our tenancy.
We were in our property for just over 5 years and had quite a few different property managers over that time, Wendy being the most recent. Every dealing I had with Wendy was always pleasant, she was attentive and efficient and I cannot fault any part of our tenancy. Of course it helps that we had a lovely landlord too!
I would recommend Romans as letting agents.
Tenant
15th Dec 2021 (3 years ago)
J Nuttall
I have been buying and selling property for around 20 years and have dealt with hundreds of different estate agents. Romans inherited this listing from another agency who failed to deliver! I have never witnessed such commitment and proactivity from an agent! Stephanie went above and beyond on numerous occasions and kept the buyer at the table when things became difficult with the legal process. I cannot recommend Romans highly enough and I look forward to working with Stephanie and the team moving forward! Thanks for all your support guys!!
Seller
9th Dec 2021 (3 years ago)
I Ahmed
It was your excellent reputation that made me choose Romans as my real estate agent and you did not disappoint in any way. You provided the most professional service. Percy Thirkell and Molly Greenfield exceeded my expectation you put everything together so quickly and professionally. I am eternally grateful
5th Dec 2021 (3 years ago)
M Mowforth
Our property sale proved rather lengthy and complex (no fault of Romans), but throughout the process, Stephanie remained responsive, professional, and totally committed to getting the best possible outcome. The service we received was personal and effective, and we’re glad we chose Romans.
Seller
5th Dec 2021 (3 years ago)
S Gallagher
Roman's have been nothing but difficult since I moved into the property. They tried to lie to me and tell me the electrician said there was nothing wrong when he in fact spoke to me and told me "the connection for the hot water was faulty and agreed with me that the one storage heater was not actually producing heat". It is also illegal, I have checked to rent a flat where there is no heating in all the rooms. I am disgusted with their level of care and their downright lack of honesty. I am grateful I will be moving soon but in the mean time they have left me consistently battling for hot water and heat. I'm so fed up of complaining to deaf ears. PLEASE FOR YOUR OWN SANITY DO NOT RENT WITH ROMANS!!!
Tenant
6th Nov 2021 (3 years ago)
L Sanchez
I have been renting in Romans for more than 3 years, and I am very happy with the service that Lisa Holt has given me
and his quick response in my emails.
Thanks for everything and your professionalism
Tenant
4th Nov 2021 (3 years ago)
Hoovernaut
What have the Romans ever done for us? Well these Romans have been brilliant. I've dealt with both their letting team and their sales team over a number of years and Stacey on the lettings side and Stephanie and Emily on sales are everything you could hope for in property professionals The whole team at Romans are courteous, honest and efficient and I cannot recommend them highly enough.
1st Nov 2021 (3 years ago)
A Field
Lewis was very efficient and made the whole process stress free. Thanks Lewis.
1st Nov 2021 (3 years ago)
S Ahmed
Lewis was fantastic, he is the gold standard in letting agents in my opinion. Lewis kept in touch with me constantly , arranged viewings with reasonable notice period and also sent me exactly the properties I was looking for, cannot recommend him enough. A BIG Thanks to Lewis and team.
31st Oct 2021 (3 years ago)
M A
I cannot praise Stephanie from Roman’s enough. She was very professional and assisted us efficiently and swiftly throughout our purchase.
I would highly recommend Romans for your next purchase.
Buyer
28th Oct 2021 (3 years ago)
D Li
Just moved into my new room a few days ago. Lewis is the main person at Romans I've been in touch with and it's been a very smooth process!
Tenant
27th Oct 2021 (3 years ago)
S Gallagher
When I first dealt with Romans, they were wonderful. However, now - I won’t go into my list of on going complaints - I find them extremely difficult to deal with. To be honest. I cannot wait to move out of the property I rented from them and will be for ever grateful I never to have to rent from them again!
Tenant
19th Oct 2021 (3 years ago)
M Hunt
As a first time buyer Roman's were massively helpful around all my questions thorughout the process, providing quick and detailed responses. When a slight issue arose further into the purchasing process, branch manger Stephanie really pulled out all the stops to get a good result for myself and the seller. I'd also like to shout out Emily for being really helpful and responsive throughout the process.
Buyer
14th Oct 2021 (3 years ago)
J Bowes
Highly impressed with the service provided. As an inexperienced buyer I was trepidatious of the process however Romans went above and beyond in ensuring a smooth transaction. In particular I would like to express my gratitude to Emily and Stephanie who were knowledgeable, professional and on hand whenever support was required. I won’t hesitate to contact Romans in future and would recommend them to anyone requiring an agency’s services.
Buyer
1st Oct 2021 (3 years ago)
D Moore
Despite being faced with numerous challenges and delays I think the team at Romans High Wycombe did a great job, and I hope to continue working with them in the future. Many thanks to both Stephanie and Charlotte. The gift box on completion day was a lovely touch, thank you Romans.
11th Sep 2021 (3 years ago)
J Buttigieg
Wonderful service & help from Lewis at Romans in High Wycombe. He helped me through the process thoroughly & was I able to move into my flat speedily, without a hitch!
Tenant
8th Sep 2021 (3 years ago)
S Guette
It was the first time that I went with Romans and the whole process felt very easy and professional at the same time! I’m a student and also had some personal complications plus the pandemic that made everything delay but the agency and especially Percy were super patient with me and managed to get my house at the end, definitely with any other agency I would’ve lost the house but fortunately Percy did all he could to save it for us! Amazing would recommend!!
Tenant
6th Sep 2021 (3 years ago)
M Gough
Thanks Stephanie & the team! Great value, professional service - and our flat sold in just a few weeks!
Seller
31st Aug 2021 (3 years ago)
A Osubu
Had professional and excellent service from the team at High wycombe. Especially from Lewis, Rachel and Lisa. Would definitely be recommending Romans as a top property agency:-)
20th Aug 2021 (3 years ago)
G Thomas
I can not praise Lewis enough. He goes above and beyond to assist you. Always providing a 1st class service.
20th Aug 2021 (3 years ago)
N Ross
I've lived in my property for 5 months now, the original process was fine however we have discovered our house has many repairs that are required. Many of these are quite serious such as a broken front door and 5 months on we are no closer to getting this fixed. My washing machine has been broken for 4 days, I offered to buy one at my own cost and have been told our landlord wants to fix the original- however still no word on if an engineer will be booked. We have 3 children, one is a baby and so I have a huge pile of washing mounting up, I do at least 1 load a day. We had a serious leak in my sons bedroom which had caused severe mould on his carpet (even Mushrooms growing on it!) And have been ignored upon asking for this to be replaced. I feel so miserable and stressed ????
Tenant
18th Aug 2021 (3 years ago)
R Rodrigues
Been with Roman's for about a little under 2 years and they've been great. I want to make special mention to Wendy, who has always responded to our queries and concerns quickly and dealt with them briskly. She's been kind, helpful and incredibly professional. Despite going through a pandemic/still being in one, she still managed to make us feel like a priority. Thanks Romans; would recommend.
Tenant
10th Aug 2021 (3 years ago)
T Brown
I've been using Romans for just over two years and cannot fault their service. They have made the renting process/experience as straight forward as possible, with incredibly responsive communication, ensuring any issues have been either answered or dealt with as soon as possible.
My primary contact has been Wendy Bennett, who has been professional, personable and knowledgeable. I would thoroughly recommend :)
Tenant
9th Aug 2021 (3 years ago)
N Aslam
Pathetic excuse for an estate agent. Several back and forth emails and calls. Shambles for management ????
8th Aug 2021 (3 years ago)
H Cook
I've been using Roman's for several years and find their service to be great. They are always quick to respond to my queries and requests, and keep me up to date with any changes.
I have been dealing with Lisa Holt for a few months and find her very helpful and easy to communicate with. Would recommend.
5th Aug 2021 (3 years ago)
H Forward
As expected, they are part of the " Make it up as I go along"
3rd Aug 2021 (3 years ago)
S Clarke
We are always impressed with the efficiency and professionalism displayed by the property management team at Romans, especially Lisa Holt who over the years we have built a great working relationship with assisting with plumbing and heating issues.
Lisa is a great asset to the team, always polite and quick to respond in which makes working with her a pleasure.. - From the team at Buckinghamshire Heating.
23rd Jul 2021 (3 years ago)
F Thompson
Lisa has been really great throughout the tenancy, always responded quickly and sorted any issues in short order
Tenant
22nd Jul 2021 (3 years ago)
Nicky
This review concerns Lorraine Phelps who is the property manager for one of my lets. Lorraine has been extremely responsive and tactful in dealing with difficult situations, and has gone out of her way to mediate and find solutions. I have been renting out with Romans for 20 years and Lorraine stands out as one of the most clued up and helpful members of staff I have dealt with.
Landlord
22nd Jul 2021 (3 years ago)
G McClelland
Illegally discriminate against renters on benefits by using their affordability checks to require 30 times monthly rent as annual income, or a guarantor with 36 times
Tenant
21st Jul 2021 (3 years ago)
J govindaraj
We had a great experience buying our property through Romans (High Wycombe). The entire team was very professional, helpful. timely and very supportive throughout the process.
Buyer
21st Jul 2021 (3 years ago)
M Bwth
We chose Romans (High Wycombe) after a few months of searching and indecision over who was best placed to sell our flat.
They gave us a fare valuation and just a little bit higher than there competition, but we where confidant that we would get the service we needed as first time sellers and they didn't disappoint.
At the time of our sale the world was in the grip of the covid-19 crisis so the housing market was a frantic mess. But Roman's still soldiered on through and we all managed to complete before our deadline of Christmas.
Many thanks to all the Romans team!
Seller
16th Jul 2021 (3 years ago)
C Taylor
These guys, especially the letting agent that took care of us, Percy, really went above and beyond to make looking for our first property as a couple not so daunting. We thought we knew what we wanted and then they showed us properties that were great. Unfortunately we didn't go with Romans as the property we wanted was gone and another agent had a property in the same place. I would highly recommend Romans and ask for Percy if you get the option
16th Jul 2021 (3 years ago)
. Payvandi
Stacey Cowap in property management is simply brilliant, I reported 2 issues in the morning and dispatched two separate teams immediately and issues were resolved by 5pm. I hope her managers appreciate her qualities. I would also like to add my appreciation to Satcey’s colleague Sarah George who looks after us when Stacey is not available. Brilliant team work.
16th Jul 2021 (3 years ago)
B Group
A personable and professional team run by the High Wycombe manager, Stephanie Furness. We found Stephanie to be persistent, tenacious, driven and highly professional. All of these qualities are transmitted to her team. Emily and Shoaib were both personable, responsive, helpful, and had a winning attitude. You can trust that they are the sorts of individuals you want showing your house. Good job guys!
15th Jul 2021 (3 years ago)
D Ludgate
Romans High Wycombe have supported me for a number of years with my rental property and everything they do and have done has been invaluable. I don't know what I would have done without their sound advice and help and I must call out Lisa Holt specifically who has been my Property Manager for a good while and I'm sure it's because of her excellent customer service to me and my tenants that everything runs smoothly. thank you Lisa. She also knows my property better than me !
Landlord
8th Jul 2021 (3 years ago)
L Adams
Romans have been so helpful throughout the entire purchase from start to finish. They were flexible when it came to the viewings and making sure i could view it multiple times before i put the offer in. They were highlight knowledgeable about the property and were swift between offer and accepted. I used the recommend Romans solicitors also and the team managing this were responsive and helped drive an accept to complete in 2months during covid (both buyer and seller had no chain).
I used Romans to communicate with the buyer and their solicitors the whole way through and if it wasn't for them chasing and supporting, the process would have taken much longer. Huge thank you!
Specific thanks to Emily at Romans High Wycombe and Charlotte and Elaine who helped with the solicitor process.
Buyer
8th Jul 2021 (3 years ago)
S Senter
Kim Shanks has been very helpful the past few months since we have started renting our new home. She has great communication skills, always responds very quickly to emails and sorts out any issues. She has really gone above and beyond and is a real asset to Romans.
Tenant
29th Jun 2021 (3 years ago)
I Benguli
I was just want to say a huge thanks to Lewis Bebb and Rebecca Rowley for their great, professional and friendly help in getting me my first property and it has been a pleasure talking to you both and I wish you both the best. Lewis go and continue your footballing career my friend and good luck.
Buyer
29th Jun 2021 (3 years ago)
A Voce
Bought a house through Romans, from them very helpful and attentive throughout.
Buyer
24th Jun 2021 (3 years ago)
T Brina
Romans have been fabulous with our recent house purchase. Stephanie and Elaine and the team have been extremely professional and responsive from the very moment we started this whole process. What was most impressive though was the level of care and personal touch the team had - we felt very well looked after throughout! We were working to tight timelines and Stephanie did a sterling job working efficiently and liaising with everyone involved to meet these timelines - so a massive thank you to Romans for making this whole process so smooth. Would 101% recommend!
Buyer
23rd Jun 2021 (4 years ago)
M Woodward
I can't recommend these guys enough. We where in the process of Buying and luckily the sellers chose Romans. We worked Closely with Stephanie and Elaine who where super helpful the whole way through, even when things started to get slightly stressful. They where always there to help and responded quickly and efficiently with any issues or concerns we had. Without Stephanie we wouldn't even have been able to see our new house let alone buy it. So its a MASSIVE Thank you from both of us for all your help.
Buyer
22nd Jun 2021 (4 years ago)
B Parsons
Romans and in particular Stephanie are the best. From the first converstaion to the final exchange they were professional, friendly and knowledgeable. I really cannot find any fault with the service it was second to none. Cannot recommend highly enough.
21st Jun 2021 (4 years ago)
S Hayes
Romans have been very supportive through 9 months of purchasing my property. Stephanie kept me well informed and we worked as a team to get the sale through with seller. I would like to take this opportunity to thank you for guiding and supporting me through this massive rollacoaster. Finally at the end of this long journey. Thanks Romans.
Buyer
21st Jun 2021 (4 years ago)
L Currie
Anyone looking for an Estate Agent in this area I would strongly recommend Romans. I was purchasing a property from them and every step of the way they were extremely helpful, reliable and professional. They ALWAYS returned calls, emails and go above and beyond to understand your needs and help get you through to completion. Shoaib and Charlotte were brilliant but a massive shout out to Stephanie Furness, she has been outstanding in the whole process. I think if it wasn't for her I probably would have gone crazy and lost the purchase of my new house due to the sale of my property and other factors which were out of their control. Thank you so much Stephanie.
Buyer
18th Jun 2021 (4 years ago)
K Walshe
After viewing 100s of properties with various Agents and unsuccessful. Lewis Bebb repeatedly stayed in contact and was determined to find us a property. I can honestly say, that I've never had an Agent as committed or determined to get us somewhere. I've dealt with a lot of estate agents, both buying and selling and he has honestly out done any agent I've dealt with. He's both honest and professional and seemed genuinely pleased when we put an offer in. Great asset to Romans
16th Jun 2021 (4 years ago)
J pregle
As a decorating contractor I get a huge amount of work through Romans. The staff In the office are very helpful and very quick and responsive to me for picking up keys and information required for me to complete the job. Lisa holt who sends over the works orders and organises the work with the landlords makes my job a lot easier and she makes sure everything runs smoothly, very professional and a pleasure to work and deal with.
15th Jun 2021 (4 years ago)
D Simpson
I can't fault the experience of selling my property with Romans. Right from the moment Stephanie first visited when we enquired about using them, their service has been very personal and very professional. We were honestly made to feel we were their most important customers. I was kept informed at every stage of the process promptly and someone was always on hand to deal with any queries I had. Stephanie and Emily mainly dealt with our property sale and both were fantastic and a credit to their jobs. The personal touches make a big difference and I will have no hesitation in using Romans again in the future. Thank you and keep up the good work! I will also note the solicitors they recommend, SO Legal were brilliant as well.
Seller
14th Jun 2021 (4 years ago)
E Fitzmaurice
I had every negative stereotype of an estate agent with these people. Nice until you’ve signed the contract then their “management” consisted of answering less than half of their emails and doing nothing about any of it. The only thing they’re proactive about is getting paid and little nuances in the contract are milked for all they’re worth.
12th Jun 2021 (4 years ago)
D clayton
Due to change in circumstances we started looking for a larger property all the way in Lincolnshire. We were proactively contacted by Emily at Romans to value our house, having heard from their partners in Lincolnshire that we were looking. Stephanie came by and gave us a valuation which we took her up on.
BEST decision we made was going through Romans High Wycombe. From start to finish, the Sales team have been fantastic! We met the team before it went on the market; Emily and Shaoib along with Stephanie and their back up team are truly a step above the other Estate Agents.
Our photos were professional and within days we had viewing requests and accepted an offer!
You cannot go wrong by choosing Romans High Wycombe to sell your home!
They are professional and take pride in their exceptional service!
From a VERY happy seller!
Seller
11th Jun 2021 (4 years ago)
S sheil
Fantastic service and very personal. Highly recommend
7th Jun 2021 (4 years ago)
H marshall
Since I started dealing with Isabella York I have been very happy with her quick and professional response. It is good to know that my flat and tenants are in such good hands, especially as I am not based in England.
Landlord
27th May 2021 (4 years ago)
M Fox
We have rented out our property via Romans for the last three years. I run my own business and am fully pre-occupied with that. My account manager Isabella York, has given us the reassurance that our property is in safe hands. She responds fast for both the tenants and us, to ensure when maintenance or emergencies have occurred, that the correct tradesmen have been instructed to attend.
For anyone thinking of renting out a property, Romans will give you the piece of mind that your asset is in safe hands.
For anyone thinking of renting, Romans will ensure you and your family are looked after in a property fully compliant with all the necessary certificates in place, with a maintenance team ready to be employed as and when they are needed.
Keep up the good work Romans/Isabella !!!
Landlord
27th May 2021 (4 years ago)
C Endersby
Wendy at Romans has been a pleasure to deal with, efficient and friendly. Romans took over from another agency during our tenancy and I believe the landlord made a wise choice. Things became far more personalised and thorough.
Tenant
26th May 2021 (4 years ago)
S Hart
Isabella York is our property manager and since she has taken on our property she has been very helpful, responsive and professional. Thank you Isabella!
Landlord
25th May 2021 (4 years ago)
T Maz
Lewis
was very responsive energetic guy much appreciate the help and helped us move into the new home quickly.
22nd May 2021 (4 years ago)
S rockall
Id like to thank Percy at Romans for all his help! I am very happy with the service I have received! Thanks again!
21st May 2021 (4 years ago)
O Nah
I'd had a few experiences with Lettings Agents in the past that had made me think that it was a lost industry, perversely desperate to be apathetic to the needs of Tenants.
That was until I had the pleasure of working with Lewis to secure a property in High Wycombe. He went above and beyond to ensure I was informed, took my side and helped me to find a great property that suits all my needs. He was quick to communicate, friendly on the phone and great at building rapport with a customer. As a successful salesman in my early career, I can tell that Lewis has what it takes to engage with stakeholders in an effective manner, build rapport to keep customers on side, and the mental acumen to organise aptly on top of great communication skills in all forms.
Thanks Lewis, I'll be sure to use Romans again solely because of your efforts.
Luca
Tenant
21st May 2021 (4 years ago)
M Kalsi
This review is about a person I dealt with at Romans!
I can’t fault Isabella York for all her hard work and assistance with the issues we were facing! She single handedly ensured everything we required was done and also updated us regularly so we knew what was happening!
She is a credit to Romans and I honestly don’t know what we would have done if she wasn’t our property manager!!
Tenant
19th May 2021 (4 years ago)
S Sarai
Isabella has always been efficient in assisting with all enquiries and responding promptly.
17th May 2021 (4 years ago)
H Godil
My experience with Romans group has been simply amazing. Issy (Isabella York) has been very cooperative. She is my property manager and there initial teething issues have all been sorted due to her proactiveness. She has been supportive and fair to both myself and the landlord ensuring no one is sided with. There have been issues both in the development and in the apartment which have been resolved to my satisfaction and Issy has done everything in her power to get these resolved.
Thank you very much Issy!
Tenant
16th May 2021 (4 years ago)
S Morris
We have used Romans to manage three rental properties for us for over ten years. They have been very professional and helpful throughout. Recently, Isabella York helped us to sort out a tricky problem with water damage, and we are very grateful for her support.
Landlord
14th May 2021 (4 years ago)
T Prins
We are renting a property from Romans, and only moved in about a week ago. Was a little bit disappointed to come across several minor issues within our first week. Fortunately we have an amazing property manager and everything I notified her about was checked, and fixed if needed, within a week. Big shout out to Lisa! You're a star!
PS: sorry for spamming your mailbox
Tenant
7th May 2021 (4 years ago)
K lee
This was our first time using Romans to rent a property, they was very efficient and pushed the move in through very quickly, also Cannot fault Lewis who looked after us throughout the move in, he was very friendly and professional. Would have no hesitation recommending Lewis and the team!
Tenant
29th Apr 2021 (4 years ago)
M Music
Lewis made everything go smoothly as we were getting prepared to move house. Whenever we had questions or needed anything from Romans, he was ready to help us out. Thanks again Lewis!!
28th Apr 2021 (4 years ago)
N Sivaranjitham
Lewis was very attentive and friendly.
Quick to respond and reliable.
Best Estate Agents in Town!
27th Apr 2021 (4 years ago)
S Goose
My partner and I have moved with Romans 3 times so far and each time they have been helpful and responsive, explaining each step carefully. This time around, a big thank you to Lewis and Claire for their help in getting us into our new flat quickly and easily. The whole team is lovely and friendly and I would definitely recommend!
Tenant
26th Apr 2021 (4 years ago)
R Hirons
Excellent service from Lewis! Very helpful all the way through my property search, plus super efficient in getting my new tenancy over the line.
Exactly how an estate agent should be, really
Tenant
26th Apr 2021 (4 years ago)
G smith
So glad Emily Brown worked very hard to secure purchase on our new home, many thanks indeed, really appreciated, also Jasmine taking care of our mortgage requirements & Charlotte chasing up solicitors.
Stephanie has a fantastic team in High Wycombe.
Buyer
22nd Apr 2021 (4 years ago)
B Farm
Stephanie was in contact on a regular basis and chased everyone in the chain to speed up the exchange.
16th Apr 2021 (4 years ago)
R Sapsford
Very refreshing to get a pro-active and personable service. Very efficient and responsive and took the time to explain any queries (no matter how many!)
27th Mar 2021 (4 years ago)
L Hark,U,Up
Have worked so well for us so far. Really helpful and keeps us updated.
25th Mar 2021 (4 years ago)
C Davidge
Complete nobs
22nd Mar 2021 (4 years ago)
T Marsh
I highly recommend Romans High Wycombe and would not look to sell a property with anyone else, after recently selling my property with them and receiving an extremely high level of service compared to other local estate agents.
From start to finish, Stephanie was amazing - always pro-active, open to my considerations and very honest. Chris was also great, keeping me updated every week without fail with any progress and feedback on viewings.
A huge thank you to Lyndsey (Romans move manager) who alongside Stephanie, ensured the entire process was flowing as quickly as possibly. If it weren’t for their proactiveness and responsiveness, I would probably still be waiting to exchange!
Romans High Wycombe is truly a level above all other local estate agents, it’s incomparable.
Seller
7th Mar 2021 (4 years ago)
C Boardman
There is no other company we'd have rather shared our rollercoaster house buy with!! I feel like we all bought this house.
We bought the house when I was 8 months pregnant and so we knew it was going to be stressful. But I don't think anyone could have anticipated just how difficult and long the process has been (we are getting the keys today- 7 months later; my child has literally stood and said his first word in the time it's taken to buy this house).
We had a really long chain and there have been many stumbling blocks along the way. From difficult clients (not our sellers by the way), outstanding paperwork, delays, multiple let downs with exchange dates, trouble with banks and broken boilers, it's just as though there have been so many walls put up, and Romans were there, by our side, to pick up the pieces every single time.
Stephanie and Lyndsey went above and beyond and I cannot fault anything about them or their part in our house purchase. Stephanie came and showed us the property multiple times and then answered the phone to 9 months pregnant me multiple times. Each time she spoke with patience and kindness.
Lyndsey is just another level incredible. She is personable, professional and powerful in every respect. She took on the huge role of managing our chain and I bet she had no idea what she was taking on.
I feel like she totally empathised with our situation and took it upon herself to ensure that we weren't let down. She just did everything she could to put our minds at ease and fight our corner. She is worth her weight in gold and I feel like there is no other person is have wanted to have our backs during this process.
We are so so eternally grateful to have had Romans as our agents and absolutely know that we would have pulled out of the house purchase and lost our first home.
Buyer
5th Mar 2021 (4 years ago)
E Robertson
I have been really impressed with the service I have received from Luke Ingram at Romans. He was really proactive in his approach to marketing our property and communicated regularly with updates. As a result of his hard work a tenant was found quickly and the process was professionally managed.
Landlord
5th Mar 2021 (4 years ago)
N Peck
My partner and I had a good experience using Romans to sell our flat, we received a great service from the team and would recommend them for their responsiveness over other agents.
Seller
3rd Mar 2021 (4 years ago)
D Ainley
Romans High Wycombe helped sell my coach house during the COVID19 pandemic.
They made things as easy as they could be in this testing time ...while ensuring we got great service and a great price for our property. They also helped with solicitor concerns and gave great advice throughout the process.
Very professional and easy to work with. Steph the manager goes above and beyond to help!
Would use them again 100%
Seller
3rd Mar 2021 (4 years ago)
T Wileman
After initially renting our house out through Romans, it made sense to consider them for the sale. Stephanie Furness from the sales team had made initial contact months earlier and had kept in touch so she was the first person I rang when I was ready. After comparing Romans High Wycombe with a couple of other estate agents, on balance we thought they had a better service offering.
Stephanie was great. Very friendly, professional and always on the other end of the phone. She kept in touch throughout the process and provided us with regular updates. When there were complications on the buyers side she persisted, made things happen and helped us get the sale through. Stephanie was good natured throughout and made us feel that we were in good hands. The entire team at Romans was great and a pleasure to work with.
Seller
26th Feb 2021 (4 years ago)
M Aldington
From the minute I enquired, Ryan was onto my enquiry straight away and found me the right property that met my requirements within minutes. I needed something as soon as possible and Ryans efficiency and professionalism made the whole process stress-free and smooth. A week before I was due to move in, I was unfortunately very ill but Ryan went out of his way to measure the property for me from the walls to the windows to the stairs to help me out. When Ryan was out of office, Luke assisted in his absence and was also fantastic. I also had Molly involved to sort the tenancy agreement who was also very friendly. The whole process was easy due to the clear communication, positive vibes and knowledgable individuals. My expectations were met and exceeded - thank you Ryan and the team! Highly Recommend!
Tenant
30th Jan 2021 (4 years ago)
L Penrose
Buying a house in the middle of a pandemic, we were full expecting it to be a long drawn out process... So we were pleasantly surprised with the speed and efficency of Romans.
Their team couldn't of been more helpful and guided us throughout the sale with friendly professionalism.
If we ever decide to move again, we will definitely choose Romans to look after us.
Buyer
21st Jan 2021 (4 years ago)
P santos
Not to much information given to house searching
16th Dec 2020 (4 years ago)
S Lodge
We cannot thank Romans enough for every step of the sales process. Even during ‘lockdown’ they secured a buyer in just over three weeks. The staff at High Wycombe were amazing; responsive, proactive and professional. Their Client Liaison, Lyndsey, shone and kept us in the loop. Stephanie, Chris and Callum worked so hard on our behalf.
If only our buyer’s buyer had also used Romans then the date from sale to completion may well have been quicker and the transition smoother. Sadly they chose another firm, Wye, who were the complete opposite; unresponsive and unprofessional.
We would recommend Romans, and already have, in a flash.
Seller
17th Nov 2020 (4 years ago)
G Grosse
Just sold a one bedroom house in High Wycombe, Stephanie & Lyndsey were both professional, courteous and above all were there to answer all my questions in a timely manner during the process of the sale. A big thank you from me plus a recommendation to use them if you are looking to sell your property.
Seller
16th Nov 2020 (4 years ago)
B Khan
I cannot recommend Stephanie and the Romans time highly enough. Always responsive and super helpful. Would sell or buy from them again in the future.
5th Nov 2020 (4 years ago)
P Manufacturing
Great team of caring and supportive professionals who sold our property in no time and have been solving all big and small issues promptly and effectively.
It was absolute delight to deal with the Romans Estate Agents High Wycombe, especially with Callum and Stephanie in particular who should really to be praised and have their salaries raised by the Romans' Management! :)
Love you guys!
Seller
5th Oct 2020 (4 years ago)
L Harris
I have recently completed on my property. The individuals at Romans did a fantastic job of getting people through the door (more than my 1st estate agent I had!) then the pandemic struck, but as soon as they could open again I had people in and finally got an offer that I wanted! They don't over value the property just to get your business, they are straight talking, honest people who really want to see both parties happy with the outcome. During the final few weeks they were talking to me every other day keeping me in the loop with why there was delays and changes. Their rates aswell, are really competitive and match others in HW. Would 100% recommend using them to sell your property. Stephanie (the manager of the branch) is absolutely fantastic aswell! Thank you to the team
Seller
30th Sep 2020 (4 years ago)
R witten
They follow up what they promise to do
29th Sep 2020 (4 years ago)
J Yates
Have recently engaged the services of Romans Lettings and was very happy with the service provided by Ryan and Luke at the High Wycombe branch, they were both extremely helpful and efficient and Luke in particular went above and beyond to ensure the smooth transition of our let.
Landlord
28th Sep 2020 (4 years ago)
M Beacham
Reliable and efficient whilst my move was going through. Always on hand to help with any queries and nothing was too much. Big shout out to Ryan who was amazing : )
24th Sep 2020 (4 years ago)
R Latham
I would like to say a big thanks to Ryan Murtagh you did a excellent service in assisting me in getting my new flat. You were very professional and you always kept me up to date on everything. Just when I thought all was lost in getting a new place you proved me different and worked a miracle. Also I would like to say thank you to Joanna Grounsell you both did a wonderful job. Keep up the excellent service.
Tenant
24th Sep 2020 (4 years ago)
S S
Because of landlord, wouldn't recommend renting property from them.
5th Sep 2020 (4 years ago)
A Oliveira
Landlords: if you wish for your property to be well-maintained and communication to be effective simply avoid Romans and KEEP ALL OF YOUR COMMUNICATION IN WRITING. The only reason this review has 2 stars instead of 1 is solely due to the impeccable service we received from Luke and John from High Wycombe branch: professional, efficient and reliable.
We are tenants since June 2020. From the moment we moved into our property and we were passed onto the Property Management team the customer service and duty of care is non-existent. In our 10 years+ as a tenants we never imagined having to contact The Property Ombudsman and a Council to address health and safety issues which are damaging the property and our health.
We didn’t have hot water when we moved in and for more than a month – to which the Property Manager advised we can use a kettle as an interim shower/bath solution.
The bathroom does not have ventilation or window, black mould and damp in the bedroom, water marks on ceiling and walls, to the point where our duvets are damp and mouldy, despite dehumidifiers and aerating the bedroom everyday morning. At the time of the viewing these were not visible at all and due to COVID we could not touch or inspect the house properly either. Inventory report show damaged and mouldy kitchen cabinets, and grease stove. Mouldy covered in black gunk shower-head and bathtub, mould and water damage on bedroom walls, broken blinds in the living room and bedrooms, which also do not shut so we have no privacy.and nothing was done to address these prior to new tenants moving.
We outlined all of this to the Property Manager since week 1 in writing, attaching photos of damages as we did not possess a inventory report back then. No updates or resolutions followed up. However we simply get rude replies, when we even get a reply.
We since asked the Property Manager for the complaint procedure and the landlady's contact details. Requested these a total of 6 times now in a period of 3 weeks. The only reply we received was today (19 August) "Do you have a working extractor or ventilation in the bathroom and also, are you using the tumble drier inside the house?" – unprofessional after numerous emails stating the lack of ventilation for a month.
There is no justification for this lack of duty of care and to be ignored like this when we have been nothing but good tenants who want to take care of this property. I have never lived in a property in this state and I doubt the landlord is being communicated to regarding these, as no landlord would be happy with a house in this state especially when the tenants are offering to help with costs around handy work.
Tenant
20th Aug 2020 (4 years ago)
S Phal
The team has been very helpful, responsive and made their best effort to help us get our property. Considering the COVID19 pandemic they've done very well to get us through. Highly recommend.
17th Aug 2020 (4 years ago)
M Jankowski
We had a great experience selling through Romans High Wycombe. A big thanks to Stephanie, Callum and the team. Even through the months of COVID lockdown Stephanie was always responsive and we felt that she was truly invested in getting our sale through.
Seller
9th Aug 2020 (4 years ago)
N Najeem
You can consider you have the keys to your new home and consider it all done if Lyndsey deals with your file. She is the superwoman of Romans. :)
All other Staff at Romans are super quick and professional. Special thanks to Stephanie who have been so helpful and friendly throughout the process.
17th Jul 2020 (4 years ago)
S S
It takes one pushy salesman to receive 1 star. Rude, arrogant ???? and that's the management. Maybe some people training is needed.
14th Jul 2020 (4 years ago)
A Szabo
I would like to thank Luke and the whole team around him, as they were very responsive, quick and acted in a very professional way to make sure I'll be getting exactly what I wanted and needed.
I fully recommend them to anybody who is looking for a team that will go the extra mile to make things happen for their customers.
Thanks very much guys, we're the best in town!
1st Jul 2020 (4 years ago)
M Henry
I would highly recommend Romans. All involved played their part but especially Stephanie F who was friendly, but always professional and very helpful throughout. Even during the height of the lock down and with staff on furlough, they managed to get an agreed sale within 2 weeks of going on the market, and the exchange made within 8 weeks.
Seller
1st Jul 2020 (4 years ago)
R Eveleigh
I would definitely recommend Romans!! Stephanie in particular has been so wonderful in the whole process of me becoming a first time buyer. She is really friendly, responded quickly to any queries I had and was just really helpful and made me feel at ease during each stage.
Buyer
12th Jun 2020 (5 years ago)
L Lording
I bought a flat in High Wycombe through Romans Estate Agents. I found dealing with them a very pleasant experience. Shoaib and Stephanie were particularly helpful and professional.
Buyer
16th May 2020 (5 years ago)
S Awlukh
Had not only quick and timely service from Stephanie but also offered great advice. The virtual viewing was a great option in order for me to see inside the property. Overall it was a pleasure even though I did not purchase the property. Great asset to the team.
15th May 2020 (5 years ago)
C Ince-Green
Stephanie Furness is an absolute shambles of an Estate Agent. When a buyer does not want to increase her offer Stephanie lies in writing about interest on the property and blames their capacity to afford the property as the reasoning behind them not wanting to increase. A deal would of been achieved if Stephanie had not been so rude and incompetent.
Seller
2nd Apr 2020 (5 years ago)
K Lamers
Luke was a pleasure to work with, he was attentive to my needs and showed me exactly what I was looking for, I chose the second property he showed me. The rental process was explained in detail and easy to complete. I would highly recommend Romans High Wycombe.
Tenant
22nd Mar 2020 (5 years ago)
S Osborn
My husband and I have been incredibly impressed with both Chris and Alison during the purchase of our first property. They were instrumental in helping us meet a tight exchange deadline with their fast and effective communication. Overall, very friendly and professional service has made the process much less painful than we'd initially anticipated! Highly recommended.
Buyer
13th Mar 2020 (5 years ago)
A Inglis
Romans took over our contract from Leaders, and they were excellent throughout. Definitely recommend, especially if they manage the property on behalf of the landlord.
Tenant
7th Mar 2020 (5 years ago)
M Tyrrell
After a ten month marathon i completed on my sale today.
I would like to thank the team at Romans especially Stephanie who gave me good advice & was very professional throughout the whole process.
Seller
25th Feb 2020 (5 years ago)
T Z
Great service with Luke and all the letting team! They do best team work! Highly recommended!
Landlord
25th Feb 2020 (5 years ago)
B Aziz
I just sold my 3 bedroom house via Romans. Callum was absolutely amazing as my main point of contact but even when I spoke to other members of the team they all gave the best service I could ask for. They worked very hard to market my property, sell it incredibly quickly and kept me updated with the progress throughout the sale. I really appreciate your help and respect the hard work and effort you put in. Thank you very much to the whole team!
Seller
20th Feb 2020 (5 years ago)
S Wiltshire
I placed my apartment for rent in the dynamic and capable hands of Luke and the team at Romans. They were brilliant, diligent and followed my requests to the letter listening acutely to my ideas on my ideal tenant. I would highly recommend contacting Luke and his team if you are looking for an excellent service that will guide you and your tenant every step of the way through the process of looking for somewhere to live that fits your lifestyle as well as peace of mind from the landlord’s point of view. The service was seamless and they truly cared about matching the right tenant, at the right price in the right place. Thank you so much and I would definitely use Romans for their advice and outstanding service.
Landlord
8th Feb 2020 (5 years ago)
M Kuna
3 months into the tenancy and no issues. Good communications and customer service.
Tenant
3rd Feb 2020 (5 years ago)
A Almukhtar
I purchased my first property with Romans. Both Stephanie and Chris were extremely helpful. I can not thank them enough for their excellent support throughout the process. I dealt with various agencies while renting over the last 5 years, Romans by far are the best.
Buyer
29th Jan 2020 (5 years ago)
A Devedzic
Stephanie was helping us on the purchase of our new house. Amazing communication and always friendly attitude not just from her but all staff in the agency.
Buyer
27th Jan 2020 (5 years ago)
Z Preez
They help you to find your place as soon as possible and if you have a set budget they will help you to find the right place for you. Thank you to Ryan for getting me into this property and spending the time to help me with everything I need.
11th Jan 2020 (5 years ago)
S Tindall
After moving more than 9 times in 5 years this is by far the best Letting agent company I have used. The company showed continuity throughout and were always professional and reliable. If I could give more than 5 stars I would and I will never use another letting agent again other than Romans; Charlotte and Luke in particular, thank you so much!
Tenant
5th Dec 2019 (5 years ago)
A Aggarwal
I dealt with Stephanie Furness mainly. She was efficient in every aspect of my property purchase from the viewing right up to completion. Thank you!
Buyer
5th Dec 2019 (5 years ago)
L Taylor
We have recently purchased a property through Romans. Stephanie was the agent dealing with us and from our first viewing through to near completion she has been professional, friendly, polite and helpful, determined to do her job extremely well. She has always responded promptly to any questions, emails and telephone calls and we've been continually kept up to date during the up's and downs of moving house!
We would have no hesitation in recommending Stephanie and the team at Romans.
Buyer
4th Dec 2019 (5 years ago)
B Poulakis
Stephanie's perseverance has played a pivotal role in making our move happen. Thank you Stephanie!
3rd Dec 2019 (5 years ago)
E Withey
Really pleased with the service I received from Romans - everything went as quickly and smoothly as possible which meant I was able to complete in under 2 months. I received updates all the time, any visits were arranged very swiftly and I felt under no pressure at any point during the process. Chris Thurgood, Stephanie Furness and Lyndsey Rogers were particularly helpful - very much appreciated and fantastic customer service!
3rd Dec 2019 (5 years ago)
G Norman
Romans manage my let properties and regularly find new tenants even before the previous ones have left. They have also sold some of my properties in the past year finding buyers within just a week or two of going on the market.
Landlord
2nd Dec 2019 (5 years ago)
P Graham
Excellent! Romans sold my house so quickly I barely had time to prepare! The entire team are professional, courteous and provided advice and reassurance at every step of the process. Thank you Romans.
Seller
27th Nov 2019 (5 years ago)
Mike
Romans have done an excellent job in selling my property. This was form the initial appraisal, the marketing of the property and the whole process. Everything ran smoothly from start to finish and all parties were kept informed throughout. Prior to the sale Romans had been managing the property and this was also done very well.
Seller
17th Nov 2019 (5 years ago)
C Armstrong-Downes
Stephanie and Callum at Romans were fenomenal. Communication was excellent and the purchase of our first home was made a little less stressful as soon as Stephanie came on board. Thank you very much for all of your support and advice. As first time buyers you really made a difference to our experience.
I will say the recommended solicitors by Romans (Bindman Solicitors) were very painful to deal with, next to no communication, lack of information and failed to advise us of very important steps needed to complete. We would strongly advise against using them when purchasing with Romans.
Buyer
17th Nov 2019 (5 years ago)
J Mitchell
I was very happy with how Romans and especially Stephanie handled the sale of my property, I had regular updates, feedback and contact throughout the whole process and knew exactly what was happening at any given time.
Seller
15th Nov 2019 (5 years ago)
R kanji
I have had Romans Estate manage my property for 14 years and their service has been excellent particularly as I have often been overseas and they dealt with all issues related to the property efficiently.
I have just used Romans to sell this property and Stephanie and her team have been professional and worked hard to ensure this process was effortless for me personally. Excellent service over 14 years.
Seller
14th Nov 2019 (5 years ago)
C Baker
Romans has been fantastic in setting us up with the tenancy, we moved in very quickly with no hassle. The property itself is lovely and we are enjoying it very much. Unfortunately I had to remove a star due to having to deal with slow responses while we have issues in our building. Our hot water isn't functioning properly and we're missing a key. We also weren't informed on how bills work or how to pay them. I have been speaking to multiple people at Romans who all attempted to solve these issues with me, but I haven't got any concrete answers to when my issues will be resolved and their responses are usually slow (except one individual) or they simply don't get back to me. I hope I can rate 5 stars again in the future when everything is sorted out.
Tenant
12th Nov 2019 (5 years ago)
J Fx
10/10 done everything you expect, Stephanie was a huge help can’t wait to buy from you again
Buyer
7th Nov 2019 (5 years ago)
F Hakiminejad
Absolutely irresponsible !!! I was shocked when we couldn’t sign the contract and they didn’t pay back my deposit. They took all of my details and sent me a refund form. I filled it out. They told me the money will be in my account in 5 working days. It has been one month and my husband and I send them email or call them almost every day , no one responds!!! I DONT RECOMMEND this agency to anyone. If I had the chance to rate them zero star I would do that. Absolutely crapppppp
Tenant
7th Nov 2019 (5 years ago)
S D
Luke and John are really helpful. Thank you.
5th Nov 2019 (5 years ago)
S Urie
Buying through Romans was a breath of fresh air. Stephanie actually followed up, listened to what we wanted and found us what we asked for! Sounds simple but NO OTHER estate agents I contacted could manage this! Thank you Stephanie, fantastic service! We'll be back in 6 months to find our next investment! The only snag was being assigned a 'move manager' who was supposed to liaise between solicitors etc and keep things moving, she wasn't very good and only worked Mon-Wed. Stephanie ended up doing her job as well so I don't really see the point in that position.
Buyer
5th Nov 2019 (5 years ago)
B Borgia
I recently experienced excellent customer service from the Romans High Wycombe branch, in particular Callum showed great knowledge and professionalism in the service given.
1st Nov 2019 (5 years ago)
M Marsh
I’m almost due to complete on my first house purchase and Romans have been great throughout the whole process. In particular Callum who initially showed us the property and helped during the offer stage and Stephanie who was there throughout and helped to push it all over the line. Having been looking at houses for a number of months and dealing with quite a few different agents, I’ve found Romans to be the best. They have always been friendly and helpful and we’re great at keeping me updated at every stage.
Buyer
31st Oct 2019 (5 years ago)
T Place
Romans High Wycombe have done an excellent job helping us market & sell our new-build apartments in High Wycombe. We were very impressed with the regular updates and quick responses to any questions we had. All feedback from purchasers was positive, and Stephanie acted in a friendly and efficient way. Thank you for all your hard work it has been very much appreciated! We will certainly be looking to work with Stephanie on future developments.
Seller
31st Oct 2019 (5 years ago)
A Pop
When me and my husband decided to buy a property, the Mortgage Broker recommended by Romans - Mr Himmet Sondh was just brilliant. He took time to explain the mortgage process and to find the best deal that matches our personal circumstances. He was very polite and helpful and replied to all of our queries immediately. He also put me in touch with one of his colleagues for life cover. Very efficient and excellent service. I would approach him again if I needed to.
Buyer
26th Oct 2019 (5 years ago)
M Handley
We sold our house with Stephanie and the small friendly team at Romans. Service from first valuation all the way through was excellent. There seems to be genuine passion for their work and the personal touch is apparent and valuable. A very professional team with excellent communication and frequent updates. I would definitely be a return customer should the situation arise again. Highly recommended.
Seller
24th Oct 2019 (5 years ago)
angela
I sold my home through Romans and received an excellent service with good communication throughout the process from Stephanie and Callum. I would highly recommend them.
Seller
22nd Oct 2019 (5 years ago)
C Travell
Great service and follow-up. We had to have some work done around the flat we were letting and Stacey did a great job in coordinating things with the trades people and ensuring the job was done in a professional and timely manner. Great job - thank you!
Landlord
21st Oct 2019 (5 years ago)
H Amin
We sold our property with Romans and were very pleased with the service. Both Stephanie and Callum were professional and friendly and everything that was promised was delivered. Would definitely recommend!
Seller
15th Oct 2019 (5 years ago)
S Barnes
Overall good experience, a lot of communication throughout. Himmet our mortgage advisor was exceptional in recommending the best options for us.
11th Oct 2019 (5 years ago)
A Sudan
I think generally communication with Romans staff has been good and helpful. I am letting my house through them. It did though seem to take a long time to find a tenant (the house sat empty for 2 months) and I feel they suggested a price for rent which was too high. I dropped it by £50 pm when we actually put it on the market and then dropped it by another £50. I would have preferred to have been told a more realistic figure at the beginning and have rented the property more quickly.
Landlord
10th Oct 2019 (5 years ago)
S reco
As soon as you speak to someone they will try and get the information you need. Good communication. Thanks.
4th Oct 2019 (5 years ago)
G Mirea
Excellent service. Professional and very friendly. Luke even stopped in one night till 8 o'clock to show me around properties. Definitely reccomend !!
3rd Oct 2019 (5 years ago)
G Barrow
Treated with courtesy and efficiency throughout.
1st Oct 2019 (5 years ago)
S Conley
Extremely helpful staff on all levels, I would certainly recommend using Romans
1st Oct 2019 (5 years ago)
G fn
Had an impeccable help from Romans, especially Ryan to find my new home. Highly recommended.
25th Sep 2019 (5 years ago)
K Meaney
We used Romans to sell our flat and were really pleased with their service. The flat was sold quickly and within the timeframe Romans had set. Stephanie and Callum assisted us along with Charlotte at the Head Office and they were always quick to respond and help when needed.
Seller
20th Sep 2019 (5 years ago)
Y Hussain
I spoke to Stephanie Furness about a flat back in June, she talked about it and we booked a viewing. She is very well informed and presented. She kept me in the loop from the negotiations all the way to getting my keys via email/calls. Very professional organisation. If the process was slowing down she done all in her power to make it move again. Will definitely recommend and use again for future purposes.
Thanks
Buyer
12th Sep 2019 (5 years ago)
R Charalambides
Gave us a wonderful service. Always there to help and generally made it a stress free move
12th Sep 2019 (5 years ago)
mik9373
Efficient and very helpful. Would recommend!
9th Sep 2019 (5 years ago)
J Daly
I would have no hesitation in recommending Romans High Wycombe branch, and in particular, Callum, to anyone buying or selling a property. They are very professional and efficient, yet come across as genuinely interested in their clients needs and expectations. Everything was explained throughout the process, and they ensured that I was kept updated at all times.
23rd Aug 2019 (5 years ago)
C Reston
Thanks to Ryan, we viewed a property on a Friday and had moved in the following Saturday! Everything ran impeccably smoothly. Thoroughly professional and personable team. Thanks so much for making the whole experience so easy, exciting and stress-free.
Tenant
20th Aug 2019 (5 years ago)
S mahmood
Stephanie was great. She was able to answer all my questions quickly and easily and kept us updated on the process putting us at ease the whole time. From start to finish I felt satisfied with the level of service provided. Charlotte and Callum were also extremely helpful and provided a great service.
16th Aug 2019 (5 years ago)
F Gatcombe
How fortunate we were to have Stephanie to handle our sale.Kind and professional in equal measures.Also with her local knowledge we had excellent advice and support during those first ,nerve wracking,stages of the process.Fran and Nigel Gatcombe
Seller
13th Aug 2019 (5 years ago)
H Kane
When ever i phone or go into romans high Wycombe they are so friendly. Nothing to much for them. Thank you highly recommended.
11th Aug 2019 (5 years ago)
M Czubat
After 4 months tenancy I can say do not rent anything from them ! They rent me a flat without actually electricity installation inspection and with a lot other issues. Just for example Electricity meter wasn't work . Water installation wasn't checked I had a leak from each possible pipe.Also they professional cleaners are a amateurs who cannot clean windows and carpets. When I moved in I have a leak from neighbour. They ignore this problem. And today mould growing in all bathroom . They stopped respond for my emails and phones. That's agency is a bad joke. Be aware of romans - they are not managing properties they are just bookers who's trying to find someone to rent him a flat. Later they don't care anything. Just promises and nothing doing
Tenant
9th Aug 2019 (5 years ago)
A Hewapthirane
Smoothest move ever
6th Aug 2019 (5 years ago)
C Giosu
Absolute disgusted about them!!
Rented a house 5 months ago, at first we froze, house being without hitting, electricity, gas, water... nothing was working for nearly 2 months!!! But still had to pay the rent..
Been lied too in regards the house “professionally cleaned” and when I actually moved in the house was absolutely disgusting!!! Dirty walls, spiderwebbed, dirty carpet, horrible smell, marks, fallen curtains, dust, windows cannot close properly, etc..
Called them up many times, “managers” after “managers”, being passed on, holding lines forever, unprofessionalism, couldn’t put themselves together to come back with an answer, no organisation at all.
Strangers turning up on my house, times after times, to do some work, that firstly I have never raised, and secondly never been informed! Romans has a contract with this “strangers” and they did send them out (I seen the paper work) but when I called up to ask Romans, they had not a clue, nothing was on they’re system and I been spoken too like piece of garbage “you’re fault, you shouldn’t open the door to strangers “ Funny enough, 1h later the woman admits that it might be Romans but the communication between them wasn’t grate...
I mean.. what is going on? Every time you call, promises after promises, nothing gets done.
ONE OF THE WORSE AGENCY YOU COULD GO FOR! Really disappointed!!!
Tenant
2nd Aug 2019 (5 years ago)
M Beckley
Smooth and proactive, just as a good agent should be. I would certainly have no hesitation in recommending them if you are thinking of selling. As a purchaser they were easy to deal with too.
31st Jul 2019 (5 years ago)
S Glenton
Throughout the sale of our property and onward purchase we have been very impressed with Romans High Wycombe. Both Stephanie and Callum did an excellent job helping us sell our first property. We were very impressed with the weekly updates and quick responses to any questions we had. The regular communication, friendly manner and responsiveness via email and phone really helped take the stress out of moving. Thank you for all your hard work it has been very much appreciated! We would not hesitate to recommend Romans to anyone.
Seller
31st Jul 2019 (5 years ago)
H Shodja
As a landlord I couldn't ask for better management.. thank you for your time and patience with my wife and I.
I recommend this estate agents if you wish to let through them..
My view on Romans selling team has been transformed, I can say that they are a hard working bunch of individuals and once any issues are raised, they are keen to rectify them.
Thank you
Landlord
27th Jul 2019 (5 years ago)
M r-o
We would like to Thank Romans High Wycombe, for an amazing smooth process with the purchase of our Family Home, we will have to mention in particularly Stephanie Furness who dealt with us very efficiently, always keeping us up-to-date & promptly dealing with any queries or telephone calls, Charlotte Mcvea was also very pleasant to deal with and Himmet Sondh who dealt with our mortgage application , all great professionals, We felt lucky to have had you looking after us on this so stressful period , THANK YOU X
Buyer
25th Jul 2019 (5 years ago)
O gee
Viewed a few properties a few weeks ago and out agent (Ryan) was very impressive. The properties weren't suitable for our needs unfortunately, but I came away from those viewings feeling positive. Ryan is very engaging and with just the right amount of passionate without being pushy. I am still searching for a property, so I will definitely be calling Romans and requesting Ryan's help!
12th Jul 2019 (5 years ago)
M Iqbal
We had a wonderful experience dealing with Stephanie Furness during this whole home buying process. She was extremely professional, helpful, and knowledgeable and did her best.
There were times when it looked like, chain is collapsing and Stephanie did her best managing and coordinating with everyone.
We were First time buyers and she answered all our queries (even the silliest/ repeated ones) on time.
We are extremely thankful to Stephanie Furness from Romans High Wycombe (HIGHLY RECPMMENDED) for making our dream come true and now we have got our own home in just 2.5 months from making an offer to completion.
Buyer
7th Jul 2019 (5 years ago)
A Land
Steph was absolutely brilliant. We were struggling to sell with another agent for months and within a week we had an offer that we accepted!
Thanks for your hard work!
Seller
30th Jun 2019 (5 years ago)
Michael
When I moved into my new flat it was dirty, several things required fixing and when I reported my shower problem it took 2 months to get it fixed. I had an unsafe shower for 2 months and it’s a disgrace. If possible I won’t be using Romans as a letting service in the future
Tenant
30th Jun 2019 (5 years ago)
S Qamar
Very happy with the service I received. Stephanie provided a professional service and guided me throughout the sale. I highly recommend using Romans and I will use it again in the future.
Thank you to Stephanie and her team.
Seller
26th Jun 2019 (5 years ago)
M Cutler
Although the buyer of our property's solicitors proved to be very slow, awkward and at times extremely rude, Stephanie (assisted by Charlotte) kept the sale moving as fast as possible and in the end helped to finalise exchange as promptly as she was allowed.
Seller
19th Jun 2019 (6 years ago)
P Efford
Stephanie has been fantastic throughout the whole process, very professional & helpful,doing her best to facilitate a trouble free experience -
HIGHLY RECOMMENDED !!
18th Jun 2019 (6 years ago)
C Sherwood
Moved recently with Romans. Received impeccable service from the company, Ryan in particular. So attentive, outstanding communication, amazingly efficient and just so genuine. They made moving so easy and stress free. Ryan was everything I could of hoped for in an estate agent and will be highly recommend by myself for the superb service I received.
5 stars doesn’t even cut it, this man deserves a pay rise.
Thank you Ryan!
18th Jun 2019 (6 years ago)
J Duplex
Five Star service from Stephanie in High Wycombe, she steered the whole sale through to completion with excellent guidance. She offered a professional service from start to finish, I would recommend dealing with her and would use Romans again.
Seller
17th Jun 2019 (6 years ago)
D Burns
One star lost because of the rude and officious man in the office when we tried to pay our deposit. Rest of staff could see the problem and dealt with us instead. The other star lost for the excessive time spent issuing the refund. I've ignored the fact that we viewed the flat on time and the agent turned up late and after the viewing was complete.
Tenant
11th Jun 2019 (6 years ago)
JChen
I like the team spirit, fast and responsive very tactful on my concerns, thanks to Luke specially, he really taken care of the process with me smoothly.
Big hug from me to the team. Thank you.
7th Jun 2019 (6 years ago)
O Ayomide
I am dissatisfied with the way I was dealt with.
I booked appointment for viewing twice and it was cancelled without letting me know.
I got to their office to Lodge my complaints and the staff was just talking at me and even left me on the seat unattended to.
It's highly dissapointing
29th May 2019 (6 years ago)
M Kinner
I am so pleased with our agent name Ryan from High Wycombe, he was always in touch and open to help. Nice and smiled to us, provided professional services.
28th May 2019 (6 years ago)
M khan
We have just successfully completed a flat purchase through Romans. Through the whole process from first contact, viewing the property, waiting patiently for us to make our mind up, advising on conveyancing, meeting the seller and finally completion, Romans were very professional and made the process very smooth and comfortable. Callum in particular was very helpful and always prompt in responding and meeting whenever we wanted. I would definitely go back.
Buyer
25th May 2019 (6 years ago)
S milledge
Cannot recommend Stephanie and her team at Romans High Wycombe enough - punctional, happy to work around you, nice and friendly rapport, replies to communicatoins almost instantly , no need for chasing issues up etc, found the answers to any queries I had and always got back to me, personable yet very professional and all done with big smiles. Good old fashioned customer service in this modern world! Well done Stephanie and team!
21st May 2019 (6 years ago)
A Thompson
Enquired about a particular property and recommend to view another one which later down the line lead me to purchase the property ????, The service, communication, advice and support provided by Romans was above exceptional, which was needed especially as a first time buyer! Thank you very much Stephanie for all the support you provided, and will most definitely be going through Roman's again!
Buyer
15th May 2019 (6 years ago)
G Iacurti
Property on the market over five months. References emailed two days before tenants were due to move in. Totally unsuitable Romans didn't take into account of my wishes. Switched agencies and property let out within three weeks.
Landlord
13th May 2019 (6 years ago)
K Monika
Everybody is helpful
1st May 2019 (6 years ago)
N birkitt
Now too large. Never know what part of the organisation you are talking to or where the person is. All the local knowledge and people have been replaced with people far removed from the locality
2nd Apr 2019 (6 years ago)
N Mason
Polite got the place let
Landlord
16th Mar 2019 (6 years ago)
T Tembo
Amazing service and excellent support from the team.
14th Mar 2019 (6 years ago)
M Campbell
My husband and I popped into the High Wycombe branch in January.
Steph Furness was really helpful and knowledgeable. Throughout the next few months Steph kept in regular contact with us, responding promptly and always with a really friendly manner, going above and beyond to provide information when asked.
Steph listened to what we wanted, and was a pleasure to deal with. I wouldn't hesitate to recommend Romans as a result.
13th Mar 2019 (6 years ago)
B rao
It was not great .I would be appreicate more if all the bills will be transfered by my name not my myself and specially even i gave all details for refence number but still i have to give them all my refeneces by myself even my job contracts by myself so whats the point to pay them ?if the can not contact my employer and ask them
Tenant
11th Mar 2019 (6 years ago)
M parker
I would like to say that Stephanie at Romans has been amazing we are first time buyers who didn’t have a clue! Any questions that I asked and probably some of them were probably a bit silly but she never made us feel as though we were being a pain and would answer very quickly or point us in the right direction! I would definitely recommend using Romans
Thank you Stephanie
Buyer
22nd Feb 2019 (6 years ago)
M Tomlinson
Amazing team at Romans Estate Agent High Wycombe.
Having rented for 8 years from them I'm going back to rent another property.
John and David at the high Wycombe branch have pulled out all the stops.
Charlotte at head office has been amazing too all the emails and phone's calls.
Would highly recommend this company and all its team.
Michelle
Tenant
22nd Feb 2019 (6 years ago)
Y Lane
We have rented out our house in High Wycombe for 11 years Romans took over the letting agency last year & Sarah Arnott has been first class in everyway to help me with any problems we have had.As we are now going to sell we will also do this with Romans
Landlord
13th Feb 2019 (6 years ago)
V Chan
I found Stephanie & Charlotte very proactive in pushing along my purchase. Stephanie is very personable and responded quickly to my emails and calls. I am pleased with their help and should move into my new home in a few days. Thank you
Buyer
5th Feb 2019 (6 years ago)
T Bamford
Having decided that my move overseas was going to be for the long term and not just a year or two I needed to sell my UK property. I'd heard that selling property is stressful at the best of times and even more so if you can't be on hand. Fortunately Stephanie at Romans was great to deal with via email or on the phone, keeping me regularly updated on what was happening and what I should do next through the whole process.
The service was excellent, both in terms of finding a buyer and supporting me through the various stages of the sale. Thank you.
Seller
3rd Feb 2019 (6 years ago)
K Davies
Stephanie and Charlotte really helped the process move smoothly and efficiently! Thank you so much for helping me buy my first home, and being so helpful and putting me at ease :)
Buyer
1st Feb 2019 (6 years ago)
S Stanford
Many thanks to Stephanie , Charlotte and the rest of the staff at Romans for their persistence and great service for the recent sale of my property. Highly recommended!
Seller
22nd Jan 2019 (6 years ago)
C Soper
After withdrawing from purchasing a different property after five months of complications and delays, I was desperate to find another property and not only did i find a better and cheaper property with Romans, i also found a team that I could rely on for guidance and support. Their persistence to complete the sale as quickly as possible with attention to detail and enthusiasm was impressive. I have no doubt that I would happily trust Romans for lettings and sales going forward. Thank you to Stephanie and Charlotte!
Buyer
21st Jan 2019 (6 years ago)
C steve
We were pleased with the service we had received on letting our flat, so when we decided to sell, we discussed this with Romans. They had the flat advertised immediately and sold within a week. The contact was really efficient and chased other parties to make sure things happened on time
Seller
16th Jan 2019 (6 years ago)
A (Adiescar)
I'm a first time buyer and have learnt how difficult purchasing a property can be. I am finally at a point where I have exchanged and look forward to completing. Stephanie and the team at High Wycombe have been very helpful. They've been very good at contacting me, and keeping me in the loop/responding to my queries. I want to thank them for all that they've done.
Buyer
6th Dec 2018 (6 years ago)
N Umari
Definitely not recommend Romans’ in highwycombe branch.
Very unprofessional staff especially Stephanine who tricked us very smartly and sold the property to someone else whilst our offer being accepted as well. Our mortgage and everything was ready when she emailed and rejected everything. Very disappointing
Shame
Don’t waste your valuable time by going with Romans
Buyer
22nd Nov 2018 (6 years ago)
R Atkinson-Thurtle
Very efficient and personal service, dealing with the same person from, pretty much, start to finish.
20th Nov 2018 (6 years ago)
G donoghue
Staff at Romans were extremely helpful and professional. There communication was top notch and customer service was amongst the best I’ve experienced. This is a real bonus for dealing with the stresses of house moving!
20th Nov 2018 (6 years ago)
K Hopkinson
We have just sold our property through Romans and can't recommend them highly enough. We have had a fantastic service from Stephanie who was extremely professional, with excellent communication skills - she kept us informed every step of the way, was always on hand to answer any questions we had and kept us calm when things sometimes got slightly stressful!!
Seller
13th Nov 2018 (6 years ago)
C Johnston
Having recently used Leaders to rent a property, I felt well looked after and all questions or issues were looked into and solved in a timely and efficient manner. Particular thanks to Daveena and Afiya both of whom I personally interacted with.
Tenant
2nd Aug 2018 (6 years ago)
D Wang
Amazing services, and overall great company to work with.
6th Jul 2018 (6 years ago)
H Jackson
We rented a property from Liam at Leaders High Wycombe. He was brilliant. He answered all our questions and reassured at every step
Tenant
8th May 2018 (7 years ago)
A I
Lisa has been extremely helpful and we’ve managed to rent the flat that we really wanted to rent
Tenant
3rd May 2018 (7 years ago)
A B
Good professional service. A great help.
2nd May 2018 (7 years ago)
L Pinney
Liam was so helpful in helping us find and secure a new tenancy. He always got back to all of our many questions really quickly and made the process really easy for us. I can’t recommend him enough!
Tenant
1st May 2018 (7 years ago)
R Hughes
Great friendly service from Liam in lettings
Landlord
27th Apr 2018 (7 years ago)
A Prior
Leaders have been great with our first professional renting experience. Liam helped us with 5+ viewing and then finally organised everything when we had set our sights on a flat. We were settled in to our home within 2 weeks of making the initial phone call.
Everything was explained to us.
The whole experience felt very easy.
Thank you leaders and thank you Liam.
Tenant
23rd Apr 2018 (7 years ago)
J Boschen
A very good service from James and Liam when letting our house.
Landlord
21st Apr 2018 (7 years ago)
F Costa
Rented a property for 4 years. All the problems were quickly solved. Everyone friendly and efficient, especially property management team. Would recommend.
Tenant
13th Apr 2018 (7 years ago)
C mcclelland
As a landlord of 15 years I have used a variety of letting agents. Over the last few years Leaders have definitely ticked more boxes than the rest. For a big company they are surprisingly flexible and personable. Liam is always more than happy to help & with a refreshingly happy temperament is a pleasure to deal with. With Leaders, I'm not talking to a new person every few months; rents are paid on time, queries and service requirements are dealt with promptly. Very happy to continue using their services.
Landlord
9th Apr 2018 (7 years ago)
N Taylor
I want tto give Lisa from Leaders High Wycombe a huge thankyou for arranging everythung for my new flat while i was working overseas, and i could not have found somewhere to liveas quick without her, Thanks Lisa
Tenant
9th Apr 2018 (7 years ago)
C Sanders
Lisa from leaders high Wycombe was amazing at helping us get our first home :) she was very helpful and kind! Thank you so much we are so so happy :D
I highly recommend leaders any questions I had Lisa replied quickly and she got the whole process moving quickly and smoothly!
Buyer
9th Apr 2018 (7 years ago)
D Lovelock
Once I decided at fairly short notice to take the flat I'd viewed, the process was straightforward and efficient, to enable me to move relatively quickly and with minimal hassle. Friendly and responsive service from Liam, ensuring all fees and options clearly explained.
Tenant
6th Apr 2018 (7 years ago)
G Atwal
Liam was very helpful and helped me move in by the day I wanted to move in and he did tried his best .
Tenant
6th Apr 2018 (7 years ago)
E Fundirwa
Thank you Lisa for your help and patience. I helped me out a great deal
5th Apr 2018 (7 years ago)
P Longman
Overall Fantastic service provided by leaders ... Liam Has been an absolute star throughout the process he secured me a tenant within 2 days of marketing my property for rent . I Cannot recommend this company enough
Landlord
4th Apr 2018 (7 years ago)
S gutoiu
Liam was amazing and very helpful with helping us get our lovely new house! Thank you so much
4th Apr 2018 (7 years ago)
N Keloth
Overall experience was good, very prompt response to calls and emails. The agent fees are slightly higher than other agents I had dealt with in the past.
4th Apr 2018 (7 years ago)
Y Banna
I was served by Lisa and she was amazing, helpful and very generous with information. I needed that so much because it was my 1st rental as I move from abroad to the UK. Lisa was also sweet enough to drive me to property viewings along in her car whenever possible. I recommend Leaders.
Tenant
3rd Feb 2018 (7 years ago)
L Dixon
We have just rented a property from Leaders and can't thank Liam enough for his professionalism and support throughout our journey. He kept us up to date with everything and went above and beyond to make things go as smoothly as possible. I would highly recommend Leaders and Liam to anyone . Thank you so much for everything Liam !
The Dixons
Tenant
2nd Feb 2018 (7 years ago)
A Raposo
Overall was very good and fast the process with Liam always available to help very friendly team
2nd Feb 2018 (7 years ago)
M anton
Lisa been great from the start since I viewed the flat , Allwys helpfull and answering all my enquiries and made my experience of my moving in easy .
Tenant
1st Feb 2018 (7 years ago)
S Cavalier
I am the landlord and have dealt with leaders for many many years and always received a good service ...but actually this last let went up a level with the friendliness and professionalism of Lisa .keep in contact with updates and on the day of the check in left me an email with all the tenants details.i know they are on the contract but now that's filed away so was just a very useful addition . Thanks as ever to Lesley and Sarah as well
Landlord
31st Jan 2018 (7 years ago)
T Lowry
I dealt with Lisa in regards to renting my first property. I came into the office very unsure of what to expect with little knowledge of the renting world, I sat down and Lisa explained everything to me extremely clearly and put me at ease straight away, any questions I had were answered straight away and through the whole process she was there to guide me through and make it as streamlined as possible, great service!
Tenant
23rd Dec 2017 (7 years ago)
T kumar
Lisa was very helpful and proactive in helping us finding our first house in High Wycombe. I was looking for a new house ASAP, and Lisa was there to help me, this would not be possible without her. Thank you Lisa...
Buyer
6th Dec 2017 (7 years ago)
L Penney
Fast, digitally efficient, responsive, friendly and professional service - just what I needed. Thanks team
31st Oct 2017 (7 years ago)
G Siuda
Fast, efficient, in good atmosphere, the service just as I needed. Found the property and in a short after that we could move in, without any problems. Thanks Liam!
Tenant
6th Oct 2017 (7 years ago)
H Burrow
Lisa (letting agent) was always on hand to answer any queries that I had - very friendly and professional!
Landlord
9th Sep 2017 (7 years ago)
E Martine
Came across Leaders unexpectedly when on Zoopla, but so glad I did. I have found the perfect first property thanks to Lisa, she took my needs and showed me properties I was very happy with. Moved in and looking forward to my future with the support of leaders.
Buyer
29th Aug 2017 (7 years ago)
M Huszcza
Highly recommend Leaders!
A massive thanks to Lisa for her help and support with finding us our ideal property and being very efficient whenever we had a query or needed some advice. She was fantastic throughout, very friendly and knowledgeable. Thank you!
14th Jun 2017 (8 years ago)
R Case
We sold our house through Leaders and we were very happy with the service that they and specifically Martin provided. Right from the initial valuation we felt that Leaders would do a good job selling our house and they didn't disappoint. Martin was always on hand to answer any questions, chase up the solicitors and provide advice. If/when we sell again we will use Leaders again and we have been recommending them to friends.
Seller
14th Apr 2017 (8 years ago)
M Terry
Great experience. Had previous dealings with another estate agents. None came close to the level of service at Leaders. Big thank you to Martin who offered great advice and guidance through the process as well as fantastic customer service. I will definitely be looking to use them when I'm ready to move to a bigger property.
5th Apr 2017 (8 years ago)
R Moore
We were first time buyers, and Leaders were great at keeping us in the loop at all times.
We had a previous sale that fell through with a previous agent but had very little correspondence through the process with them.
All queries, phone calls and emails were very promptly dealt with whenever there were any.
Massive thanks to Martin who was our main port of call at the High Wycombe branch and Peter who was also keeping in contact on a weekly basis.
Will definitely be using again, as and when the time arises.
Buyer
20th Mar 2017 (8 years ago)
B Bhamare
Overall experience with Leaders for renting my new house was very good. signing of documentation via DocuSign was very efficient and convenient, thanks. Total Admin fees etc seems to be on little higher side as compared to other letting agencies.
Tenant
14th Nov 2016 (8 years ago)
P Reade
We are very happy with the property and the service we have received from Leaders,from the first viewing to the handing over of keys and all the required paperwork involved has been well organised for us and the whole process has been smooth and any enquiries on a couople manintenance issues have also been met with a friendly professional manner - very satisfied..
Tenant
28th Oct 2015 (9 years ago)
N Jackson
Amazing service and should anything need attention, they action it right away. Only been renting with them for 4 months - so far, very impressed :-)
Tenant
13th Aug 2015 (9 years ago)
R Dawson
I have let my properties through Grants/Leaders over the last 15 years and have valued their advice on rents, and on their ability to find me good tenants
Landlord
12th May 2015 (10 years ago)
P Hearn
Very reliable service with good follow-up action. Having used the High Wycombe office for over twenty years now, I can thoroughly recommend their services.
16th Mar 2015 (10 years ago)
D Rawstorne
The staff member I interacted with was very polite and knowledgeable. He was able to answer any questions I had, though our interaction was fairly limited. My only critique is that their admin fees are a little higher than some agencies.
10th Mar 2015 (10 years ago)
B Haken
Professional, trustworthy, personable, reliable - this is how I feel about the High Wycombe branch and the staff I have the pleasure of dealing with. My property has been let since May 2005 through Grants/Leaders. As I do not reside in the UK, I depend totally on the professionalism of the staff in High Wycombe who have not let me down once, always responding in a very timely manner which is very reassuring.
Landlord
27th Dec 2014 (10 years ago)
S Jackson
Leaders, formally known as Grants have been helping us since we bought our first BTL 5 years ago. It is comforting to know that all the legal and financial issues are managed on our behalf. We have been very pleased with how Leaders in High Wycombe have carefully matched our properties with tenants. We would recommend them to any investor or one off landlords.
Landlord
10th Dec 2014 (10 years ago)
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