M Hussein
Jack Dibble was absolutely amazing as he helped me with sorting out my rental property search in Vauxhall. He definitely made the process easy and smooth. In just a few hours, we did the viewing, offer letter, write ups to the landlord and the deal was closed by the end of the day, which was in line with my expectation as in a hurray to find a larger property. I have dealt with other agents during my search for a rental property, including the larger players in the industry, but I was amazed by the help and support I received from Jack and Stirling Ackroyd team members. I am sure you would love the service they’ll provide to you!... Read more
Tenant
31st Jan 2025 (7 days ago)
F aljefri
I moved out of my property on August 27, and as of today, I still haven’t received my deposit back. Stirling Ackroyd informed me that they were waiting on my final bill from Vital Energi to deduct any outstanding amount. After contacting Vital myself, I discovered that Stirling Ackroyd didn’t submit the required information until the beginning of October. Although the bill was sent to the agency on October 8, Stirling Ackroyd continues to deny they’ve received it.
Be cautious when dealing with this agency, as their responsiveness to emails is notably slow.
I have already sent an email to customercare@lrg.ac.uk on Oct 31 and today is Nov 11 still didn’t receive a respond... Read more
Tenant
11th Nov 2024 (13 weeks ago)
K duncan
Had the pleasure of engaging with Justin Vinluan -Sales director@ the 9-Elms office.He was erudite, charming,professional and delivered an exemplary service.... Read more
11th Oct 2024 (17 weeks ago)
S Bai
Jack did a fantastic job helping me to rent an apartment in Vauxhall. I'm very satisfied with his service and happy with Jack's work. He's a professional and reliable real estate agent.... Read more
Tenant
1st Oct 2024 (18 weeks ago)
A Javanshir
Stirling Ackroyd has been the best letting agency we've worked with. A special thanks to our agent, Jack Dibble, who made the entire process smooth and stress-free. His professionalism, responsiveness, and attention to detail were exceptional. Highly recommend!... Read more
Landlord
26th Sep 2024 (19 weeks ago)
E McDonagh
I had the pleasure of working with Ashleigh Leiah on my recent move and would highly recommend her! Ashleigh went above and beyond to help me find my apartment and was so kind and patient throughout the process. Finding the right apartment in London can be difficult but Ashleigh made the process so seamless and we cannot thank her enough! If you looking to move and want a top notch experience, look no further !... Read more
Tenant
21st Aug 2024 (24 weeks ago)
M Abuqrais
During my search for a property, I interacted with numerous agents from various letting agencies, and without a doubt, Jack Dibble stands out as the best.
Jack was incredibly helpful, responsive, respectful, and patient. He was excellent at finding great properties and, more importantly, very easy to talk to, which made the entire process smooth.
Compared to other agents I’ve worked with, Jack’s dedication and attention to details were unmatched. I’m glad I had the opportunity to work with him.
I highly recommend Jack to anyone looking for a property. His professionalism and commitment are truly exceptional.
Meshal... Read more
21st Aug 2024 (24 weeks ago)
A Semnont
Whenever you are looking for a new flat anywhere in London don’t look any further - Ask for Isabella at Stirling Ackroyd. She is an amazing letting agent. Responsive, resourceful and very friendly!... Read more
16th Apr 2024 (9 mo. ago)
R Steenberg
I would like to commend Jack Dibble for his outstanding and professional service. My son is moving to the UK from South Africa on a 3 year contract. We saw an apartment he liked and sent Jack an enquiry. He replied almost immediately and so began the journey …
He guided us through the incredibly daunting process of renting property in a foreign country. Nothing was too much effort for him. Jack was incredibly supportive throughout the process and did not give up on us when we were unable to provide the information he required - he managed to get it on our behalf. He was simply exceptional and an absolute gentleman! I would highly recommend him.... Read more
Tenant
3rd Feb 2024 (1 year ago)
Natasha
Even though we didn’t end up renting a property through Stirling Ackroyd I would still like to recommend Ashleigh-Leiah Mitchell, our lettings consultant, for being so patient, kind and helpful. Nothing was too much trouble for her and she went above and beyond to accommodate our property search. We are grateful for her support, especially since she was highly empathetic with our personal circumstances. Thanks to Ashleigh we plan to use Stirling Ackroyd Nine Elms again in the near future and would definitely recommend their services!... Read more
23rd Nov 2023 (1 year ago)
K guven
I had the privilege to work with Jack Dibble and he helped me so much to find my flat in this period.... Read more
Tenant
1st Nov 2023 (1 year ago)
S Trott
Isabella has been a great help to us in finding our flat. She worked late to complete the deal and went above and beyond to try and ensure the flat was ready for us to move in to. Would strongly recommend her.... Read more
Tenant
27th Oct 2023 (1 year ago)
A T
Highly recommend this letting agency and my letting agent Isabella! She made the process of finding our dream flat so easy, was very responsive and worked late to ensure everything was sorted quickly! Thank you so much!!... Read more
Tenant
8th Oct 2023 (1 year ago)
Bo3aof
It was a great experience dealing with them especially my agent “Isabella “ she was very helpful and made the apartment renting easy and fast .... Read more
Tenant
18th Sep 2023 (1 year ago)
R Heath
I cannot recommend my letting agent, Ashleigh enough! She helped me get my dream flat, worked late to sort everything out for me and was all around incredible to work with. Her professionalism and passion shine through all of her work and you can tell she highly values her clients. She made sure my flat was clean and everything was perfect for my move in. She’s an excellent communicator and very charismatic! Thank you again.... Read more
Tenant
1st Sep 2023 (1 year ago)
A alshaikhi
Isabella was a great help , always accessible. prompt replies to my questions and closely followed the process till the end... Read more
17th Aug 2023 (1 year ago)
P Davis
Very friendly and extremely helpful. Would strongly recommend using isabelle for future lettings... Read more
Landlord
3rd Aug 2023 (1 year ago)
B Li
Thanks to Jonathan Junior Ofori, I found this beautiful apartment located in central London and now live here. As an agent he’s very supportive and helpful, always just a call away even it’s very late. He helped me to communicate with the landlord and answered questions about the contract. Jonathan and the company are both very professional and trustworthy. Recommend!... Read more
Tenant
28th Jul 2023 (1 year ago)
D chen
Very professional, great service.... Read more
27th Jun 2023 (1 year ago)
D Lindars
I had the pleasure of being shown apartments by Jonathan during my recent rental search. He was extremely responsive and flexible, and was very pleasant and friendly. If you are looking for somewhere to rent, I would definitely recommend getting in touch with him as he will go above and beyond to show you different options and give positive but honest viewings (which from my experience in London is very rare).... Read more
Tenant
16th Jun 2023 (1 year ago)
M Bellenzier
I had a great experience with Stirling Ackroyd Estate Agents. The process was transparent, very quick and smooth. Thanks a lot Jonathan!... Read more
7th Jun 2023 (1 year ago)
T H
Very satisfied with the services. Jonathan was extremely helpful and everything went smoothly ????... Read more
22nd May 2023 (1 year ago)
K Addo
Very efficient agents who guided us through the process and ensured we got the best property possible within our budget. Highly recommend. A special thanks to Jonathan Ofori who we worked with closely.... Read more
10th May 2023 (1 year ago)
P Stevens
I have now used Stirling Ackroyd as selling agent for my flat.
Justin Vinluan has been patient, professional, and looked after the whole process with through tricky market conditions, and I've been very happy with his advice. The Sales Progression agent Beckie has been very helpful and supportive too. I've been extremely pleased with the service. Thank you team!
Previously, as a landlord, I can heartily recommend the team at the Nine Elms office, especially Cameron and Kiera Kaminski. They have been so efficient and professional in listing my property to let, quickly finding me high-quality tenants, and dealing with all the administration to prepare the property for a swift move-in. It's been a revelation in comparison to other previous agents, and has restored my faith in Managing Agents! Thanks, and well done!... Read more
Seller
22nd Mar 2023 (1 year ago)
renee
We had many issues within our property due to our previous property manager who was rather unresponsive. However, once Letizia from Stirling Ackroyd was assigned to us, all these issues were quickly resolved within the span of a month or so. She has been super helpful and efficient in responding.... Read more
Tenant
14th Mar 2023 (1 year ago)
Hayden
Isabella Vincent has been amazing in my property search. Having just moved here from New York, I was clueless. she’s helped a lot with not just finding places, but giving me advice on London. Good apps to use to help me get around. And so on. Always very responsive and understanding. I definitely recommend working with her... Read more
6th Mar 2023 (1 year ago)
A lex
My experience with them really improved my opinion about London's estate agents. Isabella was very responsive and managed to help me for everything. If you need to rent a flat fast (in one week!) I totally recommend! Stress free experience.... Read more
Tenant
17th Feb 2023 (1 year ago)
P _
They are by far the best agents I have worked. Olivia is a superstar; she provides excellent customer service. I highly recommend them. Thank you!... Read more
17th Feb 2023 (1 year ago)
Matskva
Really helpful throughout the whole process :)... Read more
15th Dec 2022 (2 years ago)
T Austen
Great service from Bella. Smooth process throughout.... Read more
15th Dec 2022 (2 years ago)
K Joll
Amazing support and patience from Isabella. She proposed the property which we ended up signing for after listening in detail to our criteria and requirements. Furthermore, aided with the referencing procedure patiently and used expertise to overcome any hiccups with ease. Couldn’t recommend more highly.... Read more
Tenant
7th Dec 2022 (2 years ago)
D Kanj
Jonathan helped me find a property that is suitable for me and was as keen as I was in getting my offer and requirements on the property accepted. Thanks so much!... Read more
6th Dec 2022 (2 years ago)
R Ozdemir
The whole process of my flat hunting, viewing and the application process couldn’t have gone any better and this is all thanks to Isabella Vincent-Moscrop’s help at the Nine Elms branch.
She has been very friendly, very professional and very responsive since the beginning which made the whole process very pleasant and not stressful at all.
Most importantly she was always on the case and keeping me up to date with the whole referencing process which I’ve found very helpful.
I have rented with many agents before but I am confident to say Isabella has been the most helpful and the most efficient out of every agent that I’ve known so far.
I am very grateful for all her help and would definitely recommend.... Read more
Tenant
15th Nov 2022 (2 years ago)
D Uzum
Isabella Vincent was my agent throughout the process. All I can say is that she was very helpful and very quick with all the actions we had to take. Would definitely recommend working with her, very professional and polite.... Read more
24th Oct 2022 (2 years ago)
R Aguilar
As a new landlord some one recomemded this agency to me and I can not thank them enough. I am now on my third tenant with Stirling & Ackroyd so they're definitely doing something right.
Communication has always been nice and easy and any questions I have ever had they have gotten back to me straight away. Olivia Papps and her team run a very tight ship and they get things done.
Needless to say I will keep doing business with them.... Read more
Landlord
10th Oct 2022 (2 years ago)
O Marshall
I have been very impressed with your services. I have dealt with many agents, up-to date I haven’t found one as efficient as Jonathan junior Ofori……..
I would recommend him with full confidence.
Odette Marshall (landlord)... Read more
Landlord
6th Oct 2022 (2 years ago)
A Ng
The agent Olivia is extremely professional and helpful. Had the privilege of working with her. She was communicative and tried to help us to the best at all times. Highly recommend.... Read more
5th Sep 2022 (2 years ago)
J Wang
I must recommend that Jonathan is the best agent! He helped me successfully renting a new apartment even less than half day. He has high efficiency and patient. I will continually appreciate and cooperate with Stirling Ackroyd Estate Agents and Jonathan.... Read more
Tenant
22nd Aug 2022 (2 years ago)
C Jiang
Isabella Vincent is the best agent! She was super helpful in helping me find a flat. When my first flat offer didn’t go through, she let me know as soon as something was available. She responded quickly to all my questions and really helped me through the entire process. Thank you so much!... Read more
11th Aug 2022 (2 years ago)
A Almuraikhi
Thank you Jonathan for great experienca during my apartment lease. you helped with every step and made it an easy journey.... Read more
Landlord
12th Jul 2022 (2 years ago)
C Shepherd
Thanks for the awesome service! Justin V has been a rockstar, supporting me with my purchase every step of the way. Even during the tricky back and forth with solicitors, he'd check-in daily to keep me updated and help drive my purchase forward! Strongly recommend him and the Nine Elms team.... Read more
Buyer
9th Jul 2022 (2 years ago)
S Aboud
Jonathan from Stirling Ackroyd was extremely helpful and responded to all my questions in rapid time!!
Within a few days the entire process was finalized and the apartment was secured.
AMAZING service !!!! I couldn’t recommend Jonathan more!... Read more
5th Jul 2022 (2 years ago)
M Xu
Sami Keating from this agency is a real pro. He’s patient, efficient and thorough. I’m telling you if you are looking for a place to rent in vauxhall, this guy is your guy.... Read more
Tenant
23rd Jun 2022 (2 years ago)
aes
Rented a 1 bed in Imperial Wharf with them and received excellent service from Isabella.
Flat is perfect and has been the smoothest moving experience I have ever gone through.... Read more
Tenant
3rd May 2022 (2 years ago)
J Thorpe
Bunch of Cowboys, have been holding our deposit for around 9 months.
Most of the reviews are for people who have just signed up, which the process is fine, but they will try to keep as much of your deposit as they can.
Stay clear.... Read more
Tenant
11th Mar 2022 (2 years ago)
N Alhay
It is hard to find words to express my gratitude. I can not thank Jonathan enough for helping me to find a great property. He did a great job of searching for what I wanted. I appreciate him.... Read more
18th Feb 2022 (2 years ago)
N Alhay
All the words of thanks can not describe my feelings for Olivia, she helped me a lot to find a great property. She was honest always and tried to help me find what I want as much as she can. She made a great effort for my sake. She deserves 1000000 stars.... Read more
18th Feb 2022 (2 years ago)
S Toomer
With thanks to Ivanka and Stirling Ackroyd Estate Agents for the service that they provide. Very professional but also willing to support in creative and prompt problem solving.... Read more
16th Feb 2022 (2 years ago)
A Dahya
Our experience of letting our London BTL portfolio has been made very easy with Ivanka's approach to lettings. She has been overseeing these lettings for the past couple of years for us and each time we have had a vacancy she has been very professional and prompt to attending to our requirements.... Read more
Landlord
16th Feb 2022 (2 years ago)
R Mirzayev
Wanted to thank Olivia, who managed to secure an offer that met my expectations given my very unpleasant experience with previous rental agency. She was very agile and managed the process very well... Read more
7th Feb 2022 (3 years ago)
Y liu
It really was a pleasant renting experienc, our agent Jonathan was extremely patient and prompt at replying to any and all questions. I don't worry about anything with his help. It's great! Thank you!!!... Read more
Tenant
7th Feb 2022 (3 years ago)
S Aslam
Ivanka was fabulous. From our first conversation, I was impressed with her professionalism, knowledge, commitment and informed advice. Throughout the process of remarketing and reletting our flat she was extremely diligent, patient, supportive and prompt at replying to any and all queries. It has been a pleasure working with her, as well as Jonathan, Kiera and everyone in the Nine Elms team. Thank you!... Read more
Landlord
3rd Jan 2022 (3 years ago)
S Motamen
I am happy that I have received the service from Ivanka. Most recently when Ivanka has taken over the case of our flat, she has been very supportive and responded to my calls promptly.
Thank you for your support.... Read more
21st Dec 2021 (3 years ago)
K Lu
Jonathan is so enthusiastic and patient to find properties for me, warm hearted agency!... Read more
26th Oct 2021 (3 years ago)
M Bogorad
My agent Jonathan Ofori did an amazing job with our apartment search. He was very responsive, always professional professional, and constantly showed me great apartments that had almost all my perfect conditions. By far the best realtor I've worked with so far!... Read more
Tenant
12th Oct 2021 (3 years ago)
S Folder
jonathan was so friendly and efficient during our communication, the best agent i have ever met. Highly recommended!... Read more
3rd Oct 2021 (3 years ago)
J L
Couldn't hope for a better agent than Jonathan. Friendly, diligent, attention to detail and committed. Good quality service.Thank you very much.... Read more
8th Sep 2021 (3 years ago)
???
Jonathan has given me extraordinary professional service and in just five days I have moved into the house of my choice. It was extremely friendly and efficient and a perfect experience!... Read more
Tenant
1st Sep 2021 (3 years ago)
H Lian
Jonathan is a great estate agent and found us a property that was really tailored to our needs. He was very responsive when communicating with him both before and after we offered on a place and he always had our best interests at heart, making sure he only showed us places he knew would be of interest. Thank you Jonathan - we can't wait to move!... Read more
Buyer
27th Aug 2021 (3 years ago)
L Liu
My agent Jonathan Ofori responded quickly and professionally. I was amazed by the efficiency since I have dealt with so many other estate agents, and they were either not responding or appeared to be unprofessional, where as Jonathan got back to me almost immediately. Highly recommend Stirling Ackroyd Estate Agents.... Read more
10th Aug 2021 (3 years ago)
C Carter
Jonny was fantastic , any questions he responded immediately and made the process of moving nice a smooth. Highly recommend Stirling Aykroyd Estate agents.... Read more
4th Aug 2021 (3 years ago)
A BJ
Olivia made renting process easy and enjoyable
Even thou I was very frustrated and upset with my previous agency she managed to restore confidence ensure a great service with a big smile
Thank you Olivia for your great help finding me a perfect new home
5 ????s... Read more
Tenant
18th Jun 2021 (3 years ago)
D Boland
Abbi was super helpful, patient and friendly and found us a beautiful home. We are so excited to get settled ????... Read more
17th Jun 2021 (3 years ago)
J Hartley
My case was tremendously difficult being an international move from the US to the UK during COVID, but my agent Olivia was incredibly easy to work with and accommodating from day one.
For instance; our time zones were 6 hours apart, so I was often communicating with her at undesirable hours with complex questions about the move. She just made it so easy for me and was always swift with her responses.
I love the new place I'm living at, I know I got a great deal and would absolutely recommend Stirling Ackroyd to anyone.... Read more
Tenant
8th Jun 2021 (3 years ago)
V K
Jonathan Ofori really great agent and really looked very well of our case. Thank you Jonathan.... Read more
13th May 2021 (3 years ago)
Leo
Jonathan was very helpful in arranging our viewing and had answers to all our questions. Was communicative through the process of organising the let and kept us up to date, which was a nice change from our last move with a different company. Offer was quickly put in, accepted and paperwork signed, and we’re very happy with our new rental.... Read more
Tenant
3rd May 2021 (3 years ago)
P Shber
Given how challenging the search of flats can be, I had a great experience with Stirling Ackroyd and their team, they’ve made this whole process very smooth together with their ways of working. I was personally in contact with Olivia, who was a great help, very responsive, informative and professional throughout the whole time!... Read more
30th Apr 2021 (3 years ago)
V Maistat
Brilliant service and stress free experience thanks to Jonathan, who was so dedicated, professional and responsive.... Read more
29th Apr 2021 (3 years ago)
S Smith
An absolutely brilliant service from the Stirling ackroyd nine elms team! Olivia papps was amazing,
She helped me out from day 1 and was very efficient flexible and responsive, I will definitely use Olivia again.... Read more
23rd Apr 2021 (3 years ago)
Neha
I had a great experience dealing with Olivia from Stirling Ackroyd EA. She was able to find me a nice flat within a short period of time. I don’t think the entire process would have been this easy and stress-free if it weren’t for her! She is also very prompt at responding to your questions and is easily available in case you need to contact her urgently. I highly recommend them.... Read more
Tenant
23rd Apr 2021 (3 years ago)
K entekhabifard
This agency was a very friendly and professional. Jonathan was one of the best at this business. Truly without him I couldn’t that essay and smoothly finding apt in London. So much caring and very professional. Thank you. Kei... Read more
Tenant
23rd Apr 2021 (3 years ago)
P Mavroeidis
Jonathan from Nine Elms brunch such a nice and professional fella.... Read more
23rd Apr 2021 (3 years ago)
C Hasberry
Fantastic experience dealing with Olivia from the Stirling Ackroyd Nine Elms team. Professional, diligent and always on the other end of the phone to help with any issues i had from viewings to moving in. Thoroughly recommend using them.... Read more
Tenant
23rd Apr 2021 (3 years ago)
M Cassol
I am not the one for writing reviews about everything, but the great experience I had with Stirling Ackroyd EA made me want to spread the word about them. Olivia took care of my flat rental and I must say it was the easiest and most stress free move I have ever done (and I've done 12 of them). She promptly replied to all my communications, was very accommodating to arrange a viewing, replied to all the questions I had and the process of credit, reference and paperwork took only 48hs. They use the Goodlord website to deal with all the documents and deposit, which I highly recommend as it makes everything clear and straightforward. It was better than renting a flat from a friend, as you feel well taken care of and treated with the utmost professionalism. I wish my packing and unpacking was as efficient as Stirling Ackroyd! ;) Thanks Olivia!... Read more
Tenant
23rd Apr 2021 (3 years ago)
J Clifford
We had a great experience with Stirling Ackroyd. They were very professional, responsive, and worked hard to make sure we found a suitable place. Olivia, the estate agent who helped us out, was great. She was very friendly and had a clear understanding of what we were looking for. The whole process was also very straightforward and easy - from putting forward an offer to after the offer was accepted. We'll definitely use Stirling Ackroyd again when looking in the future.... Read more
Buyer
12th Feb 2021 (3 years ago)
N Salha
Olivia is a true asset to Stirling Ackroyd estate agency. Excellent service and extremely professional.
We would recommend anyone in search for a property to work with her to save time and effort as she is very active and knows all what is happening in the market.
Thank you Olivia for the very professional service you extended !... Read more
12th Feb 2021 (3 years ago)
B Caridade-Ferreira
An absolutely brilliant service from the Stirling Ackroyd Nine Elms team! Olivia Papps was fab. She immediately understood our requirements and showed us suitable properties on their books.
None of that hard sell of inappropriate properties you get elsewhere. She was efficient, flexible, responsive and drove us around in her little smart car (I want one!) — in short, the kind of stellar service you expect from a high-end estate agent. I love Olivia and will go back to her again.... Read more
12th Feb 2021 (3 years ago)
V Cerf
Excellent service and very smooth and stress free experience thanks to Olivia Papps. Very professional and amazing communication . Best agent I've had the pleasure to deal with. Would highly recommend!...... Read more
12th Feb 2021 (3 years ago)
M Bucheeri
I had the pleasure of renting out my flat in The Perspective building with Michael Flynn from the SA team. The work that went on behind the scenes in securing a tenant, from the advice given, rent that was achieved, transparency and quality of service, is simply second to none. I would comforably vouch for the entire SA team's professionalism and quality of service, with a special thank you and immense gratitude to Michael in particular. Had it not been for Michael's input and advice, my flat would definitely have been vacant now as a result of the lockdown! A big thank you to all involved, and to Michael in particular. Best, Mahmood.... Read more
Landlord
11th Nov 2020 (4 years ago)
R london
Don’t deal with him , After you move in they don’t care about you they don’t answer your email , I’m waiting for 3 months to got my money back unfortunately they don’t answer me , now i’ve to complain to the court be aware don’t deal with him... Read more
Tenant
4th Aug 2020 (4 years ago)