T Pavlou
2

This was a poor experience for us. The young man, Diandre, at first couldn't have been nicer and he really didn't do anything wrong but the overall handling of our viewing experiences was just unnecessary and a waste of our time, and theirs in the end. Lettings Agents like these only want young full time workers to deal with. People who have a job to lose, are somehow are a safer bet than an older stable couple with checkable histories. Suffice to say they did enough to ensure we didn't call it outright discrimination but the end answer was "no" even if we could easily have afforded the two properties we were interested in. And we showed several times that we could. Be warned, if you have ANY type of benefit within your income (including salaryand atate pension, these people will not treat you fairly and you will not even be allowed to progress to referencing, their answer to you will always be "no". They'd rather lose tens of thousands of pounds per tenant than rent to older, sensible people who.can clearly afford the rent. It is truly shocking how we have been treated. Do not rent with them, if you value transparency, stability and respect you will be disappointed and they will waste your time and tell you "No. Just no", was the last word. Not that we had failed any checks or had bad refs. So disappointing for us and our children. They feel like we have done something wrong.... Read more
16th Apr 2026 (18 days ago)