Me and my flatmate are absolutely grateful to Abigail G. Since the moment she replied my request to visit the flat until we moved she was extremely helpful, very attentive, friendly and patient to reply all our questions! The process was very smooth and we couldn't be happier with the service received.
Larissa Sayuri Ishibe Veiga
Basically they offered very professional service, but put up extremely high obstacles when it came to referencing time--far more than anyone else we eventually dealt with. If you are not self-employed, have excellent references, and want everything done by the book they could be a good choice.
Peter Tilly was so incredibly professional. I have had the opportunity of owning a number of properties in London and the Cotswolds and Peter’s care and enthusiasm for achieving my goal of finding a value for money property that our son could afford close to his work place, showed immense tenacity. I cannot put a value on his direction to finding a home to cherish.
Very helpful and communicative throughout the whole (painfully long) process.
As a landlord of a few buy to let properties, I have been exclusively using LT to find tenants. They are really expert in their area and are really realisable to achieve best possible rent return. Whenever I tried to find an alternative agent, it turned out to be a failure and I eventually went back to LT. Best contact is Jibby who is running the lettings : extremely reliable, picks up email late evenings and WEs, knowledgeable. Really great asset for LT !
I rented a property threw this agency few years ago. Letting agents were helpful n polite. Especially Jibby. Unfortunately when I had to deal with their head office I was very disappointed. I have never seen that kind of attitude in customer service. They never have any time to answer my call, give me a wright information... Many times I have been told that responsible person will call me back, but during all contract he never did, I guess they are saving money for telephone bill.. Just useless ppl. Wouldn't pick this agency again, just because head office.
I used Residential Realtors to purchase my first investment property in London. Currently, this property is generating a great income. Shaun is very knowledgeable of area and the market. He's a real professional and an amazing negotiator. He will not rest until the client is satisfied.
I am new to london and i contact them and i found there advice to be very poor and they lacked in-depth knowledge. i decided to go to a more reputable estate agency