Compare Estate Agents in Thornton Heath

Barnard Marcus have been brilliant throughout the sale process and their sensitive handling of our tenanted property along with focused and flexible marketing ensured we got the best price achieveable for the property in the circumstances. The whole sale process went smoothly and this was due to attentive service from Danni Thorpe who I would single out at the agency for particular praise. At no time did I feel let down and on the contrary, thanks to Danni and his hard work, the process proceeded to successful completion within our desired timescale. I would have no hesitation in using Barnard Marcus again. Thank you Danni and team!

A manifestation of Sequence at its worst.

We had a very quick move and needed to find a property and move in all within a week. Streets ahead were really good and so efficient that they had us in our new home in such a short turnaround. George and Kunal were our points of contact and were friendly, calm and helpful throughout the process.

One of the worst lettings agency. Property management is as bad as you can ever imagined - Unprofessional, lying. I rented a property from them and they haven't even cleaned the flat when I am moving-in. Inventory check hasn't happened. Flooring is plastered to cover the rot and boiler is broken. Had been chasing up the property management to fix the issues and they never respond. Heavily frustrating and fed up with their non-service. Never recommend this lettings agency to any one.

Sold my property quickly and efficiently, very impressed. Will happily recommend.

We had the misfortune of asking them for a valuation, and when we chose another estate agents they kept pestering me with weekly phone calls, even after the sale, until the sign was removed. What is ironic is that I liked them as an agency and I nearly used them instead of the others, but because of this my daughter who is seeling her flat, didn't even bother to call them in for a valuation. Stupid way of losing business.

Bairstow Eves have been extremely helpful and professional in my home search. Special thanks to Sophie. She was absolutely brilliant, extremely flexible and accommodating to needs. I'll definitely recommend their services.

I am leaving 1 star and that is for Maxine Apps-she is their jewel in the crown and worth her weight in gold. I would giver her 14/10!! So far the rest of my experience has been pretty poor it shouldn't be because I think they are fairly well set up but their communication skills are so poor that I find myself chasing and chasing. It's so frustrating and a total waste of my time and money. I have had contact from the lady who will manage things moving forward and she sounds very hopeful (fingers crossed) but at this stage I wouldn't recommend Bairstow Eves which is a shame because all they needed to do was give me a call and not ignore my emails.

Absolutely the best estate agency I have ever dealt with....We were getting our flat rented out and Tiffany and the rest of the team couldn't have been more helpful if they tried. They were constantly reliable, professional and so user friendly every step of the way. With their invaluable help and advice we managed to get our flat rented out within days of them doing viewings

MONEY GRABBING B@STARDS Having decided to look for a 1 bedroom flat to rent near Crystal Palace I found a decent sized property about 20 minutes walk away through Kinleigh Folkard and Hayward for £850 per month. Not overly expensive I thought. I arranged a viewing with Alex on the Saturday. She seemed helpful (don't they all) and we agreed on a viewing at 11:30am on the Saturday. The Saturday arrived and I didn't want to be late as my journey was an hour and half to get to the viewing. Just as I was arriving at just after 11am at the front door I got a call saying sorry but the viewing has been postponed. No prior notice was given and I was pretty annoyed at the time wasted. I was called back again with a further apology saying that if I would go for a second viewing I would get some discount off of the agency fees. I saw the property for the second viewing and liked it and got the ball moving. NO DISCOUNT WAS OFFERED and I had to part with £656.15 with was for £210 tenant fees and £120 for referencing and the rest towards the initial deposit which still left me with a balance of £2194 before the move in date which wasn't a problem. The contract was for 15 months which I thought was odd and did query this but was told its either 15, 18 or 24 month contract. Upon my final visit just to hand in some more papers and fill out yet more forms I was told that mid contract the landlord now wanted to implement a rent rise but also there was no figure as to how much of an increase. I told them no way and if the landlord wanted to increase the rent he would have to do it after the contract has finished. Ridiculous!!!! Due to my mum's ill health and social services not being able to go ahead with a care package for my mum which had already been agreed with them I was forced to unfortunately pull out of the flat so I can carry on caring for her. KFH still had over a months notice from the date the flat was available to find tenants for this and have so far refused to pay back any of this money. I have been very reasonable with them and said yes they can keep the agency fees and the referencing (£330) and just return the rest (£326.15) which would have gone to the landlord. Instead, they are keeping the lot for their own profit and are showing no signs of wanting to play fair. They are going to find other tenants within the month and charge them another set of tenant fees and referencing so no doubt be quids in. I am in the process of seeking legal representation on this as I was hoping for at least a bit of compassion and understanding. I haven't cost them any money and in fact know that they will make more now. In the meantime. I would recommend to anybody to avoid these people as they seem to be up there with the worst of them.

Hayley from Foxtons has been invaluable with a property purchase and is always ready and willing to talk to me and answer questions. She has made a difficult process easier with her warmth and professionalism. I would highly recommend her to other people.

I brought a property from foxtons 2 months ago which was a good service. however, unfortunately they have left a sour taste in my mouth after not removing the "for sale" board and "to let" board outside my house. I cut the boards down after 14 days as no one came to remove them. 2 months after, the boards have been put back up outside my property without permission and also I have never instructed them to LET my property and they even put a "to let" board up. They refused to take them down after I explained to them that my tenants were not happy with the boards and there very unwilling to help.