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  1. Home
  2. Whitegates - Ilkeston
Whitegates - Ilkeston Logo

Whitegates - Ilkeston

7 Bath Street,Ilkeston, DE7 8AH
Whitegates Ilkeston are an estate agent in Ilkeston. They mainly list properties in DE7, DE56 and DE75. Over the last 6 months, they've listed 16 properties, with 11 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 2:00pm
  • Sunday Closed
View all details

Whitegates - Ilkeston Reviews (68)

Have you used this agent?
  1. 69% 5/5 Stars
    69%
  2. 12% 4/5 Stars
    12%
  3. 0% 3/5 Stars
    0%
  4. 3% 2/5 Stars
    3%
  5. 16% 1/5 Stars
    16%
All (68)
Seller (25)
Buyer (11)
Landlord (5)
Tenant (6)
General (21)

P Bobeszko

5/5 Stars
Excellent service from start to finish from Carl and Hannah. We chose Whitegates Ilkeston having had valuations and quotations from 3 estate agents and from first to last we had no doubt we had made the right decision. From explaining that two sales contracts would be needed to take account of our circumstances to accompanied viewings with feedback on each of them and liaising with us on offers, the service was exceptional. Highly recommended.... Read more
Seller
7th Dec 2024 (9 weeks ago)

S Watts

4/5 Stars
They were really helpful when i needed a bit of extra time... Read more
29th Apr 2024 (9 mo. ago)

J connor

5/5 Stars
A great experience. Aimee led the sale of my Dad’s house and nothing was too much trouble for her. She was amazing at taking the pressure away and handled it all so professionally. I would definitely recommend Whitegates.... Read more
Seller
15th Feb 2024 (11 mo. ago)

L Wilson

5/5 Stars
Aimee has been helpful and professional throughout the sale of our home. She's very responsive and proactive; not sure what else you could ask of an estate agent. Thank you!... Read more
Seller
14th Feb 2024 (11 mo. ago)

T Pereira

1/5 Stars
The worst agency I've ever contacted to ask about renting a house, in addition to AN AGENCY simply not doing the most important thing which is answering the phone, I've never seen such rude people in my life, serving and mistreating customers...... Read more
Tenant
14th Nov 2023 (1 year ago)

Anonymous Homeseller

4/5 Stars
Disappointed at the total lack of interest in our property... Read more
Seller
10th Oct 2023 (1 year ago)

J Doyle

2/5 Stars
Not impressed with the way the sale was handled needed to be more focused on the vendors requirements rather than the buyers needs.... Read more
Seller
24th Sep 2023 (1 year ago)

C Burrows

5/5 Stars
Aimee was lovely and helped me to achieve a speedy purchase of my new flat as I had quite a lot of time restraints for the purchase. Aimee arrived on time to several appointments for labourers to measure up as I was let down. Would recommend with no hesitation... Read more
Buyer
1st Sep 2023 (1 year ago)

S Perkins

5/5 Stars
As a purchaser, I found Aimee very helpful. If I needed an estate agent in Ilkeston, I would certainly consider Whitegates.... Read more
Buyer
31st Aug 2023 (1 year ago)

A Wyatt

5/5 Stars
Aimee was on hand to support my mother in selling her home and moving into a new flat. Although like many property sales, we had a couple of prospective buyers who changed their mind / wasted time, Aimee was quickly able to arrange a steady flow of viewers, which culminated in a successful sale. Thank you!... Read more
Seller
1st Aug 2023 (1 year ago)

M Weeks

5/5 Stars
Amy from whitegates was amazing. As soon as she walked through the door, I felt at easy with no pressure to go with them! Once my property was on the market, she updated me regularly, nothing was too much trouble! Can’t recommend her enough! Excellent service. Couldn’t ask for more. The solicitors I used through whitegates was really good too. Excellent service throughout! Thankyou... Read more
Seller
1st Aug 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Excellent professional service ,from aimee at Whitegate ilkeston, aimee was very helpful thanks aimee your star. D Hallam.... Read more
Seller
28th Sep 2022 (2 years ago)

M Serrao

5/5 Stars
Aimee was the agent assisting my partner and I buy our first home. Aimee was professional, helpful, approachable, great at maintaining communication and always made herself available to attend the property when we needed to go back for measurements. I would highly recommend Aimee and Whitegates for anyone buying/selling a property. Thank you Aimee :)... Read more
Buyer
26th Sep 2022 (2 years ago)

V Hemmingsley

5/5 Stars
We have recently bought a property through Whitegates at Ilkeston with the help of Aimee who was very helpful and professional. She was there to answer every thing we needed to know and nothing was too much trouble. I cannot recommend Aimee and Whitegates enough and that’s why I have given her five stars!!... Read more
Buyer
16th Aug 2022 (2 years ago)

T Anderson

1/5 Stars
Asked Whitegates for a valuation on my property. Took all my details and told them my current tenant would arrange date and time. After agreeing a time they then cancelled. I phoned the office and they denied making the original appointment and said I could rearrange. Total wasters. Too much easy business. No wonder estate agents are one of the most disliked to deal with.... Read more
28th Jul 2022 (2 years ago)

A Wilkins

5/5 Stars
I used Whitegates for a sale and their service was excellent from start to finish. With solicitor delays, they chased everything with my solicitors and the solicitors of the buyers. They were always available for any queries by phone or email. For what is always a stressful process, I can’t fault anything at all with Aimee and the team. I’d strongly recommend Whitegates!... Read more
16th Jul 2022 (2 years ago)

T Dodds

5/5 Stars
Whitegates and especially Amy has been very professional but at the same time very customer focused. We have asked to view the property several times. This was never an issue. I would fully recommend the team at Whitegates.... Read more
15th Jul 2022 (2 years ago)

H Jacks

5/5 Stars
Excellent professional service from Whitegates at Ilkeston. Carol and Aimee go above and beyond to help, thank you so much ladies, your help is always very much appreciated. Not forgetting Carl who provided the excellent speedy service getting our property to market and the excellent marketing of our property at a very reasonable cost. We have used Whitegates Ilkeston before and do not hesitate to recommend their service.... Read more
14th Jul 2022 (2 years ago)

L Bostock

5/5 Stars
Fair pricing and they've done everything we've needed of them in record time. Aimee is a legend.... Read more
11th Apr 2022 (2 years ago)

D Sprudlek

1/5 Stars
Renting from them 2 years always when they need me I have to be available but when I needed them I need to ring them, send emails and they are just processing they will ring me back and fix the problem but they never do. More than 3 weeks I don't have hot water. That is the worst agency ever if you are a tenant they don't care about you at all.... Read more
Tenant
15th Mar 2022 (2 years ago)

J Burrows

5/5 Stars
Fantastic service. Aimee who dealt with my query was very professional and efficient. She explained the costs and process of having my house valued in detail and what I would need to do to put my house on the market. Would highly recommend.... Read more
Seller
4th Feb 2022 (3 years ago)

P Collins

5/5 Stars
Recently put an offer in for our first house. Aimee was amazing and really helpful, was happy to speak whenever we needed help. They were very quick and kept in regular contact to keep us up to date during the whole process.... Read more
Buyer
30th Jan 2022 (3 years ago)

D Stoppard

5/5 Stars
Excellent Service, couldn't fault, Sold my late Mother's Bungalow, and from the valuation through to the sale we had help as was not in the area to be there often. I would like to thank Aimee, who went above and beyond on a number of occasions. Wouldn't hesitate to use them again.... Read more
Seller
28th Jan 2022 (3 years ago)

M dare

4/5 Stars
I viewed a house advertised for sale by Whitegates and the staff were very professional in their handling of the viewing and the sale. They asked for what they needed in a clear and transparent manner and always responded very quickly. They also answered any questions I had in a very good turnaround timescale.... Read more
26th Jan 2022 (3 years ago)

L braisby

5/5 Stars
Whitegates manage my rental properties and i can honestly say i would recommend them to anybody. Nothing is too much trouble for Carls or his staff and i don't have to worry about anything.... Read more
Landlord
26th Jan 2022 (3 years ago)

M Jones

5/5 Stars
Thank you to the team at Whitegates Ilkeston who have quickly sold our property for us. Particular thanks to Carl for a swift valuation and marketing, also to Aimee for all the viewings. Very impressed with the service, Thank you, Michael Jones.... Read more
Seller
26th Jan 2022 (3 years ago)

K X

4/5 Stars
We recently purchased a property from whitegates, found them easy to deal with, polite and professional. At times we found them a little slow to respond back to questions/queries but as we were first time buyers and had very little to communicate to the estate agents nor were we in a rush so it wasn’t a massive issue. I would recommend them and would use them again if ever we were to sell and buy another property.... Read more
Buyer
26th Jan 2022 (3 years ago)

M Colton

5/5 Stars
I must say Whitegates were very good the staff were knowledgeable and only to happy to help. I would certainly recommend this Estate Agents... Read more
9th Dec 2021 (3 years ago)

C Wheatley

5/5 Stars
We gave Whitegates in Ilkeston the responsibility to sell our home and find us a small ground floor flat. This is exactly what they did for us, even when times were hard during the pandemic of COVID cases, the girls in the office still did exactly as they said they would. We have had the pleasure of working with all the girls in the office, each of them understood our frustration at times. The house sale took a little longer than expected but the girls always kept us in the loop about what was happening with the solicitors side of things. We are now in a lovely ground floor flat and the house was sold and settled all by Whitegates in Ilkeston. We will always be eternally grateful to the girls in this office, for the way they helped us, always a great atmosphere in the office. Highly recommended to sell your home without the hassle.... Read more
Seller
18th Oct 2021 (3 years ago)

W Bogdan

1/5 Stars
I have ring them up to book a viewing for a house in Oakwood, I was waiting 8 days to view it, after they took all my details (that we are 2 couples, income etc) we want to see it on a Wednesday at 3:30, I took the rest of the day off from work to get there and told me that they don't accept couples only families. I was trying to get in touch with them over the phone they just hung up on me and blocked my number. Amazing job to this company.... Read more
2nd Sep 2021 (3 years ago)

M (Aligndude)

5/5 Stars
We've recently purchased a house through Whitegates Ilkeston. Theses guys are very accommodating, they fitted us in for a house viewing at short notice and at a time that suited us. They were great at keeping us up to date with latest information regarding our house purchase. We can't fault them at all. Highly recommend them for buying/selling property despite this estate agents main focus being lettings.... Read more
Buyer
24th May 2021 (3 years ago)

C g85

1/5 Stars
Deeply disappointing service.... Read more
18th May 2021 (3 years ago)

D Martin

4/5 Stars
Nice people in the shop,good at there jobs,very nice people.... Read more
12th Jan 2021 (4 years ago)

B Dove

5/5 Stars
Recently sold a property through the Ilkeston branch and would highly recommend them. All aspects of their service was conducted professionally and Tom and the team kept me fully informed at all times.... Read more
Seller
18th Dec 2020 (4 years ago)

C Platt

1/5 Stars
Not even worth the one star. Very unprofessional, called 1 minute after the viewing time to say there had been 'emergency' knowing the rental market is tough at the moment I opted to wait, 50 minutes later, didn't even have the keys the property, but did have the ones for a family member's back gate, helpful. Avoid if you value your time... Read more
Tenant
26th Aug 2020 (4 years ago)

S Zaloga

1/5 Stars
Idiots company.... Read more
11th Jun 2020 (4 years ago)

J Baggott

1/5 Stars
Useless cowboys. Cost my parents thousands when they got their house back from the awful tenants they filled it with. Avoid at all costs.... Read more
Landlord
8th May 2020 (4 years ago)

R Kent

1/5 Stars
Booked a valuation online, recieved an email confirming the valuation. Nobody turned up, i called and apparently the online booking tool doesnt even connect to the Whitegates diary so they knew nothing about it and couldnt send anyone else out on the day which we needed. Didnt fill me with confidence for them to sell my property, would the potential viewing enquiries go through to Whitegates....... Read more
Seller
20th Feb 2020 (4 years ago)

S o

5/5 Stars
I recently bought a house and I can say confidently say that the service I got from Whitegates was excellent. From viewing to completion they were friendly and helpful. Any queries were answered in timely fashion. Very professional. I would highly recommend.... Read more
Buyer
18th Feb 2020 (4 years ago)

P Cookson

5/5 Stars
Excellent agent to work for as an electrician. Point of contact is Julia who has a great work ethic.... Read more
4th Nov 2019 (5 years ago)

T Witton

5/5 Stars
Whitegates Ilkeston are definitely the best letting agency around. Julia was absolutely amazing with helping me and my partner apply to rent a house for the first time. Nothing was ever too much for her, she’s such a lovely lady! Made me feel comfortable asking which was probably stupid questions and made sure I knew what I was doing every step of the way! Now me and my partner are in our lovely new home. Couldn’t of asked for a better estate agent, Thankyou Julia!!... Read more
Tenant
31st Oct 2019 (5 years ago)

H Eaton

5/5 Stars
Got my first home with Whitegates, Ilkeston. They were so helpful and professional. Can’t thank them more... Read more
Buyer
23rd Oct 2019 (5 years ago)

S Playz

5/5 Stars
I’ve recently rented my house through Whitegates. Nothing was too much trouble. Thanks Julia ????????... Read more
Landlord
23rd Oct 2019 (5 years ago)

J Pawley

5/5 Stars
Hannah and Julia look after my portfolio of letting properties. I always receive a first class service. They are extremely professional, and knowledgeable. I wouldn’t hesitate to recommend them to any landlord.... Read more
Landlord
23rd Oct 2019 (5 years ago)

F hope

5/5 Stars
We have rented a few properties through Whitegates, and always get a professional service. Julia and Hannah are great, nothing is too much trouble! Highly recommend... Read more
Tenant
21st Oct 2019 (5 years ago)

S Hazeldine

5/5 Stars
Myself and my husband have been tenants now through whitegates for a while and we would just like to say that we cannot praise the service enough especially from Julia and Hannah.keep up the good work!!... Read more
Tenant
21st Oct 2019 (5 years ago)

C 576

5/5 Stars
Lovely estate agents that myself and family members have used over the years. Great service from a friendly team that can’t do enough to help. Wouldn’t go anywhere else!... Read more
18th Oct 2019 (5 years ago)

R strange

5/5 Stars
Recently brought a house through whitegates Ilkeston, excellent customer service.... Read more
Buyer
18th Oct 2019 (5 years ago)

T Greenhalgh

5/5 Stars
Family run Estate and Letting Agents that have been a feature on Bath Street for over 30 years. Great Value for Money and Exceptional Customer Service. A Fantastic place to work.... Read more
18th Oct 2019 (5 years ago)

L cufflin

4/5 Stars
Myself and my partner recently brought a house through whitegates and they were great they were very helpful and professional. they were patient with a difficult vendor on occasion who was reluctant to move and we were pushing to move in they were also great in moving things along when they were taking taking to long. tom was great with my multiple phone calls having to ask them to move things along with the vendor. they also were very good on moving day making sure that everything was done fairly.... Read more
Buyer
16th Sep 2019 (5 years ago)

G Stretton

5/5 Stars
Would highly recommend these guys.they were very helpful from start to finish when we were selling a family home always kept us informed of developments throughout the whole process would not hesitate to use them again in the future thank you for the brilliant service... Read more
Seller
26th Aug 2019 (5 years ago)

M Rudd

5/5 Stars
From booking a valuation to completion the staff at Whitegates Ilkeston have been brilliant. Professional, courteous and always helpful. Thanks to Carl, Tom and Carol for making the process for selling our late father's house as easy as possible.... Read more
Seller
17th Aug 2019 (5 years ago)

Ebonyjade

5/5 Stars
Would highly recommend WhiteGates, sold my grandads house with them. We mainly spoke to Carol and Tom who always rang with updates. Fair pricing for the service you receive. Would use again in the future.... Read more
Seller
27th Jul 2019 (5 years ago)

N Dowsett

5/5 Stars
The staff are so friendly and go out of their way to be helpful... Read more
25th Jul 2019 (5 years ago)

A Shah

1/5 Stars
Very rude... Read more
7th Nov 2018 (6 years ago)

D Stennett

1/5 Stars
Always advertising propertys in the shop or on the website that aren't available even though they have just put them up Waste of time... Read more
28th Feb 2018 (6 years ago)

J Stevenson

5/5 Stars
I have had multiple experience with the staff here and can honestly say that I would not go anywhereelse. The staff are very professional, provide a great service and are very helpful and polite. Having both purchased and sold with whitegates and experienced superb service each time I though it was only fair that I shout about it so that others will know how good they really are. I only ever recommend them (and yes I have tried others in the past, my worst experience being with a company that has an X in there name). Whitegates however have and are always spot on, you wont go wrong using them. Thank you to everyone there for the years of amazing service.... Read more
Seller
7th Oct 2017 (7 years ago)

P Phil

5/5 Stars
Whitegates were absolutely amazing during the sale of my house. Carl initially came to the property and prepared superb details and pictures and lots of viewings soon happened. We sold for the asking price and Carol and Dawn were brilliant in the office. They kept me updated throughout the sale and even did the chasing in the chain as the other agents were not doing it. I was quite a stressful seller but hats off to Carol and Dawn for keeping me sane during the sale. I would not hesitate to recommend Whitegates to anyone looking to sell. Thanks very much, I will definitely use you again.... Read more
Seller
10th Sep 2017 (7 years ago)

K Granville

5/5 Stars
Really quick sale of our property. We got the asking price and it all went through in 2 weeks! Really pleased with the service and outcome and would definitely use them again in the future. I recommend them.... Read more
Seller
25th Jun 2017 (7 years ago)

D Bigland

5/5 Stars
Outstanding Service! I approached Whitegates to discuss my property sale on the basis of their very positive reviews. Initial meeting was extremely productive with director Carl advising and explaining all aspects of the sale process. This enabled me to reach an immediate agreement on marketing for sale. The online presentation was impressive and a buyer was secured within two weeks. Carl's team including Dawn and Carol ensured I was fully briefed throughout the process followed by completion in less than three months. Ongoing proactive communication and updating from Whitegates was a very positive and encouraging customer experience. It really is all about service, personal, comprehensive, efficient and friendly. I have no hesitation in recommending unconditionally. David Bigland... Read more
Seller
11th Apr 2017 (7 years ago)

M Salmon

4/5 Stars
I recently sold my house with Whitegates. They offer a good value for money service with a friendly and helpful team. Thanks to Dawn for her hard work and her refreshingly honest approach to the valuation and sale of my property. I would recommend Whitegates to anybody wanting to use an agent with local knowledge and a personal service.... Read more
Seller
26th Nov 2016 (8 years ago)

R Bullimore

5/5 Stars
I have felt compelled to put pen to paper to show my appreciation to Dawn at Whitegates, and her team. From the beginning to the end of what became a very difficult house sale. It tested everyones ability to change quickly and address the different situations that popped up along the way. Throughout this particular sale a high professionalism was shown at each challenge. I would like to give a huge thank you for steering us to a successful conclusion.... Read more
Seller
3rd Nov 2016 (8 years ago)

K garb

5/5 Stars
I recently used Whitegates in Ilkeston for the sale of my property. The service I received from start to finish was truly exceptional and they sold my house within 2 weeks of it going on the market. They constantly kept me informed and offered help and advice when needed. Dawn and Gemma in the office were wonderful throughout and Carl, the Director, was great at setting up the portfolio and photographs and was a genuine pleasure to deal with. I could not recommend them enough and can honestly say it was first class service all the way through. Thanks to all involved!!... Read more
Seller
18th Aug 2016 (8 years ago)

C Vincent

5/5 Stars
I have had lots of contact with Whitegates over the years both in buying and managing properties. Always first class service.... Read more
17th Jun 2016 (8 years ago)

K Queenan

5/5 Stars
Whitegates put our house on the market on Friday 29 January 2016 and sold it on the Monday 1 February 2016 for full asking price and we moved into our new home on Wednesday 30 March 2016. We couldn't wish for a better Estate Agents, they are best in Ilkeston. Carl, Director who came to value our house is lovely, honest and professional and ladies in the office Gemma and Dawn were very helpful and communicated every step of the way. We are so happy and have more space as a family of 4, we no longer tripping over each other! It was the best decision ever made selling our house with Whitegates.... Read more
Seller
14th Apr 2016 (8 years ago)

B Gladwin

4/5 Stars
The service we got was everything you would hope for and more... Read more
19th Jan 2016 (9 years ago)

L Larry

5/5 Stars
Excellent service, kept me fully informed through the whole process and at a very competitive price, makes you realise that sometimes the original is the best!... Read more
18th Jan 2016 (9 years ago)

J Baggott

2/5 Stars
DO NOT USE THIS COMPANY. Estate agents are pretty incompetent companies anyway, but Whitegates are on a totally different level! My father used them as the letting agent to rent out his property for 4 years while he moved abroad. Despite advertising they will ensure your property is returned in the same condition it was left in, this is a total lie we returned to a house that had been totally neglected! They dont ensure the tennants are doing basic things such as maintaining a good standard of cleanliness, they dont guarantee the rent if the tennant doesnt pay and they never get back to you or do anything they promise! Essentially you pay them to write a couple of reports every 6 months or so, although these reports are pretty useless they cant even ensure you hold the security deposit if damage has occurred!... Read more
Landlord
17th Apr 2013 (11 years ago)
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