L Watchorn
We have recently completed our house sale with William H Brown acting as our agents. From the very start, the team there were helpful, supportive and thorough, guiding us through the entire process. Due to our solicitors, the selling process was not without its stresses but Josh at William H Brown helped in every way he could and provided our buyer with all the reassurance he could, meaning we were able to exchange and complete on time. His communication and expertise were second to none. We would definitely use Josh and the team again snd would definitely recommend them to anyone.... Read more
Seller
4th Jul 2024 (7 mo. ago)
P Nicolai
3 days in a row I called to make an appointment to see a house, I was told that they would call me back and they didn't call me back because I have my own mortgage advisor and I don't take theirs... then I still insisted the 3rd day and I called them again where I was told to pay a deposit so that they are sure that I buy the house and if I don't lose the money what happens if I don't like the house I lose the money right? correct you make me apoittment I see the house if I like it we negotiate the price and I give you my price if you like the offered price accept if you don't reject the offer and have a nice day!!!... Read more
21st Jun 2024 (7 mo. ago)
A Spittle

Josh and Carolina managed the sale of our property in Spring 2024.
We achieved a fair price in two weeks under Josh’s guidance, and the sale itself completed in 12 weeks without any stress or delay.
They made sure they were available by phone and email, and communicated to myself and my husband regularly, and were able to answer any and all questions the same day.
Communication is key when engaging with the process of a house sale and I can say that Josh and Carolina made sure we were assured and apprised of all information throughout the process.
Josh in particular was very present, from our first meeting, through to visiting us in person on completion day, as our removals team were leaving with fully loaded vans. A personal touch like this goes a long way - we never felt like “just a number” to this team.
I wouldn’t hesitate to market with them again - however thanks to them, we were able to purchase our forever home!
Thank you to WHB Ramsey for making a complicated process as stress free as possible.... Read more
Seller
3rd Jun 2024 (8 mo. ago)
bert
Karolina from the Ramsey branch dealt with us in a calm, friendly and professional way. We felt confident she was dealing with us fairly and knew about the house we wanted to buy. Along with Josh it was a good experience in what is a stressful time. Thank you... Read more
Buyer
26th Feb 2024 (11 mo. ago)
As a buyer we were treated with a friendly and professional service. Karolina had a good local knowledge of things and had a calm approach. House buying and selling is stressful enough but we had no complaints with the Ramsey team led by Josh who explained to us the next steps carefully after our offer was accepted. Thank you... Read more
Seller
24th Feb 2024 (11 mo. ago)
I don’t think they made any effort apart from extracting money from my bank account.... Read more
Seller
17th Dec 2023 (1 year ago)
Excellent and profesional service from start to finish. Kept me well imformed by email and on WhatsApp. I would recommended W.H. Brown Estate agent to anyone wishing to sell a property.... Read more
Seller
28th Jun 2023 (1 year ago)
K Pateman
Both Charlie and Bethany were very helpful. Answered any questions I had and couldn’t fault them.... Read more
1st Mar 2023 (1 year ago)
D Shannon
Joshua,
I wanted to thank you for the time in which you spent with myself and wife on the Saturday just gone.
We were really impressed with how you treated us and the knowledge you provided, it was sensational.
We felt that you very professional yet provide an excellent experience and advice throughout.
I would say to anyone thinking of buying or selling in the location of Ramsey or the surrounding areas to get in touch with Joshua he really does know his stuff.
Kind Regards
DS... Read more
28th Feb 2023 (1 year ago)
E Balogh
Thank you for the Ramsey team for making us possible to find our new home, especially for Joshua who went beyond our expectations to help to find us THE RIGHT ONE!... Read more
Buyer
27th Feb 2023 (1 year ago)
E King
went to see Charlie about mortgage advise and options he was really good and helpful.
than when I went to visit the houses the agent that took us around seemed in a rush and we went to see a wrong property so the one I really wanted to see I didn't get a chance to. the agent had to go and see another client and he said he would come back so I made my way to the place where I was spouse to be meeting him. he ended up phoning and saying he had a flat Tyre so he couldn't make it. I'm going to have to view house another day.... Read more
26th Feb 2023 (1 year ago)
N Warren
Contacted their head office as they WILL NOT stop calling and texting me. This is against GDPR guidelines when I’ve requested numerous times they remove my data under the right to removal.
STOP CALLING ME STOP TEXTING ME.... Read more
8th Feb 2023 (2 years ago)
Y Sims
Both Josh and Charlie have been great communicators and patient with me as I learn and navigate through the home buying process! They make an awesome team!!!... Read more
Buyer
6th Feb 2023 (2 years ago)
Suzanne
Sold our property for us eventually. Agent turned up late to viewings, communication incredibly poor, gave vendor the keys early after telling them we wouldnt be out yet as our removal people were running slightly behind. No phone call to tell us they'd given him the keys. No phone calls for updates, I had to find out from my purchasing estate agent that the chain had changed from my buyer. Silwia is the only reason we went with this company, because she is brilliant. But unfortunately she was off during our sale. She is an absolute asset to them.... Read more
Seller
3rd Feb 2023 (2 years ago)
J Norris
Josh and all the team in the Ramsey have been absolutely brilliant, well and beyond the normal expectations. I would recommend this estate agent to everyone I know. Thank you William H Brown... Read more
14th Jan 2023 (2 years ago)
B Allgood
Excellent service. Charlotte and Bethany were particularly helpful with updates and keeping communication clear . Thank you... Read more
27th Oct 2022 (2 years ago)
R Fox
We were really impressed by the quality of the service supplied by the William H Brown team in Ramsey. Right from the off we could tell that we were dealing with a dedicated and very knowledgeable group of people. They didn’t let us down in any way and we sold our property very quickly at around the price we were expecting. So, many, many thanks to Sylwia, Bethany, James and the other members of staff at this great estate agency, from two very satisfied customers!... Read more
Seller
1st Feb 2022 (3 years ago)
kay
Hard to get hold off. Don't relay important information with buyers. Not satisfied.... Read more
18th Jan 2022 (3 years ago)
T Vacher
Excellent job done of the visit and valuation, just lost a Star because of the call center follow up and booking another appointment when it had already be done!... Read more
22nd Dec 2021 (3 years ago)
K Z
They made this stressful time so much easier for us. Couldn't recommend it more. From valuation to getting the keys to our new home they were really helpful. Very professional, great communication and such a friendly people. We will definitely come back to Beth and her team the next time we will think of moving. Than you again :)... Read more
Seller
11th Nov 2021 (3 years ago)
A Cirasuolo
Amazing work! A person called Charlie helped me with my purchase and he has been the absolute best.
Professional, Friendly and Effective. I can’t speak highly enough of him... Read more
Buyer
15th Jul 2021 (3 years ago)
J Stubniakova
From the offset we have had a great experience with WHB estate agency. Our mortgage adviser Charlie has been amazing, helpful and always available.
Recognizing that we are first time buyers we were given a step by step guide into which mortgage option would be available. For us, honesty and full transparency are key factors and they gave us just that. We would highly recommend them.... Read more
Buyer
6th May 2021 (3 years ago)
L Pavlova
Very bad experience with them, can't wait contract to be finish to go with other agency!... Read more
8th Apr 2021 (3 years ago)
B C
William H Brown are the best estate agent I have ever used to sell our house with. Every member of their team based in Ramsey were 100% professional, kind, helpful, proactive and totally committed to their job.
I would recommend them,
Bryan.... Read more
Seller
17th Jan 2021 (4 years ago)
B Adams
Organised a valuation 11 days in advance due to work commitments. They had called me to organise it after I submitted an online form only for nobody to turn up. When I called to find out where the agent was, they had my info on file but no valuation booked. Not a good first impression when looking for somebody reliable to sell my house. Will not use now or ever I'm afraid. Poor service & organisation.... Read more
Seller
7th Sep 2020 (4 years ago)
C Simpson

Final review after completing our sale and purchase in June 2019:-
It's an understatement to just say that all the staff at William H Brown Ramsey were very helpful in assisting us to sell our property and purchase our new home, but they were. We don't plan to buy and sell again in the near future but if we did we wouldn't hesitate to ask William H Brown to assist us again and we would recommend their services to anyone thinking of buying and selling property.
Original review before completion of our sale and purchase:-
We haven't completed our sale and purchase yet but all the staff at William H Brown, Ramsey that we have had contact with so far have been so very helpful. From the very beginning when Beth visited us at home to the most recent support from Farhan the Mortgage Adviser. Our circumstances are different to those of the average vendor/purchaser which have asked a lot of Farhan but he has been more than helpful and very patient as he has worked with us to achieve the outcome we were looking for. We would recommend the services of Farhan as a Mortgage Adviser and the whole team at William H Brown, Ramsey as first class Estate Agents for quality service.... Read more
Seller
3rd Jan 2020 (5 years ago)
B Neave
We were looking to purchase a property in the area, we went with William h brown who also put us in touch with their mortgage advisor Farhan . I can honestly say that this guy is absolutely fantastic at his job he took us through the process step by step we had hiccups with some of it but Farhan went above and beyond to help us rectify these keeping us updated at every opportunity. He knew the things that the lenders would be looking at and put everything in place beforehand. We now have our mortgage offer all of thanks to this guy knowing his stuff . If you are looking for mortgage advice I would recommend Farhan 100% I cannot praise this guy high enough. Now it’s down to packing and looking forward to moving in to our house . Thank you Farhan .... Read more
Buyer
8th Mar 2019 (5 years ago)
2 2019
The mortgage advisor Farhan was fanatastic. He kept me updated throughout application. Was really helpful.... Read more
7th Feb 2019 (6 years ago)
S Kosir
Farhan was amazing in assisting me to find the right mortgage! He was very helpful and always kept us up to date and made this process as stress free as possible! It was a pleasure working with you!... Read more
7th Feb 2019 (6 years ago)
C Marshall
Really happy with the assistance from Farhan with the mortgage. As first time buyers this was daunting but he helped to make it as stress free as possible. He kept us well informed and got us the best deal. Thank you for your help.... Read more
Buyer
30th Jan 2019 (6 years ago)
K Richardson
We have used the Ramsey branch for previous house sales and purchases and have always received fantastic service. Our recently remortgage was a smooth processs handled very professionally. Would definitely recommend.... Read more
26th Sep 2018 (6 years ago)
C Thomas
Darren valued my partners home and he was fantastic. So knowledgable, helpful and gave us so much guidance. We’ve had estate agents round prior to Darren’s visit and they aren’t even comparable to his professionalism. If we do decide to sell I wouldn’t hesitate using Darren and will recommend to all family and friends.... Read more
26th Sep 2018 (6 years ago)
H Budden
Thank you for helping us find our family home! The service and communication with them and our solicitor was fantastic made it feel very calm leading up to exchange and completion.... Read more
Buyer
19th Jul 2018 (6 years ago)
J Ascott
Very happy with the service we have received so far from William h Brown. I put my mothers property on the market in March at what was a very stressful time (she was in the process of moving into a care home) Beth was extremely helpful and answered any questions we had as we had not sold a property in over 20 years. We didn't go ahead straight away as we needed some time to sort things out and unlike the other agents we had out for valuations, we felt most comfortable with Beth. She was clearly very experienced and her approach was not pushy atall. William h Brown sold my mothers house within 6 weeks and we are looking to exchange at the end of next month. The service from the whole team has been excellent from start to finish and we will be sure to recommend the company to any of our friends and family. Thank you.... Read more
Seller
5th Jun 2018 (6 years ago)
K smale
We moved home in a very short space of time (6 weeks) and the team were extremely helpful. Moving from the West of the Country we were not familiar with the area but we were happily shown the property four times, to be sure it was the right one and were never made to feel we were putting them out. We were impressed with the Team and would like to thank Dan and Jodie for their patience. We would highly recommend them to anyone looking to buy in this area. We would also like to acknowledge the help from Annette in the March Branch who helped us so much in the absence of help from our own Estate Agents.... Read more
Buyer
12th May 2018 (6 years ago)
P Scott
Just become the proud owner of a small cottage with the help from William H Brown, Ramsey office.
If you think house buying is easy add international to that equation and it’s gets more complicated BUT Dan Gover and his team of wonderful friendly staff have helped, supported, and taken the pressures off me and made the process much easier, I can’t thank them enough for their expertise. They have gone out of their way and this speaks volumes to me, highly recommended.... Read more
Buyer
30th Mar 2018 (6 years ago)