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HouseWorth
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- Your Move - Gillingham
Your Move - Gillingham
Closes at 6:00pm
79 Balmoral Road, Gillingham, ME7 4PD
Your Move Gillingham are an estate agent in Gillingham. They mainly list properties in ME7, ME8 and ME5. Over the last 6 months, they've listed 36 properties, with 15 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Your Move - Gillingham Reviews (103)
Have you used this agent?
72%
12%
2%
2%
13%
All (103)
Seller (31)
Buyer (13)
Landlord (9)
Tenant (10)
General (40)
D Shea
On the ball, capable, and competent. Pleasure to work with on viewings, and nailed down our requirements quickly and efficiently. Excellent communication throughout the process.
29th Nov 2024 (21 weeks ago)
W Butcher
Helpful and prompt in all communication.
2nd Sep 2024 (7 mo. ago)
A Das
I have really bad experience with your move. I am supposed to move out by july 22nd and have been waiting to recieve thier call,besides that nobody was picking my call at the office.
Tenant
22nd Jul 2024 (9 mo. ago)
L M
My first contact in Your-Move in Gillingham was a Mason Crawley and he has been great from the onset.
I only had handful of viewings but Mason was always there on time and even when called, if not in the office - he would come back within few hours!
Gillingham branch of Your-Move has been on the ball with communications and really couldn't flaw them - I could certainly recommend them as estate agents! Thank you Mason and thank you rest of the team!
4th Jul 2024 (9 mo. ago)
A Abdul-Mumuni
Absolutely appalling service regarding a viewing that I was looking to attend on two different occasions with the second occasion being cancelled due to the estate agents locking the key in another office over the weekend meaning I made the visit down to Gillingham for no reason. Was incredibly disappointing and they didn’t seem contrite or concerned. Anyone listing their property with this office should give it serious thought as they do not seem serious about cash buyers ! No apologies or attempts to rebook after two failed visits embarrassing
In response to your reply I received no confirmation details regarding the original viewing including the address of said property. How can I reasonably be expected to attend a viewing with no address. Frankly your conduct is insulting.
10th Jun 2024 (10 mo. ago)
T Murphy
A big thankyou to your move for all the support that they gave us while selling and buying our new home. We had problems a long the way, but thanks to Mason karina and Vikki, we was kept up dated, and we are now both happy in our new home.
Seller
29th May 2024 (10 mo. ago)
E Crosby
A big thank you to Your Move. For supporting us with selling and buying our new home. We thought Mason was very professional when he did the valuation and showing viewers around.
We had some problems along the way.Karina was extremely helpful through the whole process. She also kept us updated.
We are now very happy in our new home.
Seller
3rd May 2024 (11 mo. ago)
P Rooks
Katrina was great in pushing my purchase through quickly. Thank you
Buyer
3rd May 2024 (11 mo. ago)
S David
We’d like to thank YourMove Gillingham for helping us find our first family home. Karina was friendly and so helpful throughout the process- she even helped me take measurements at the new house once our offer had been accepted. She was always easily contactable and always accommodating. I’d definitely recommend using this branch- and in my opinion you’d be especially lucky to have Karina working with you. Thanks for everything.
Buyer
4th Apr 2024 (1 year ago)
C Boateng
Staff at “Your Move” are wonderful, patient, polite and professional at their work. They work around the clock to get things done. Well done people I can’t thank you enough.
31st Jan 2024 (1 year ago)
J Clarke
I had my property on the market with another large corporate company for approximately 8 weeks but had little interest and no offers.
I signed up with Vikki at YourMove and after multiple viewings, I sold the property over asking price.
Big thank you to Vikki and her team.
Highly recommended.
Seller
30th Jan 2024 (1 year ago)
H Jackson
Having worked with Your Move for a number of years - on both the letting and sales side I would thoroughly recommend them. Most recently Mason and his team have sold our rental property very quickly and efficiently at above the asking price. Many thanks!
Seller
26th Jan 2024 (1 year ago)
F McB
We would like to thank the Your Move Gillingham team very much for their patience and attention. They had to wait a long time for probate & Land Registry processes to be undertaken, held up by a pandemic, before they could market the property. When they did, it all went swiftly and very smoothly. We would like to thank Mason for his hard work and sticking with us and keeping us informed, Karina for the many viewings she had to do, and Vikki for agreeing to taking us on at the beginning! Great work and we are very pleased it’s over – in a nice way! Thank you.
Seller
24th Jan 2024 (1 year ago)
L Williams
Your move gillingham are excellent. Karina was very professional and she had a lot of knowledge at a viewing she was very understanding of my needs.
10th Jan 2024 (1 year ago)
A Bakare
My experience with YOUR MOVE is not good at all, firstly when we went to collect the key to our apart nobody followed us to show us how things should be operated, secondly we told them two adults but we were given one key??? A door to a room was not there, they promised to fix but still not fixed till we moved in. Kitcten not in good condition, collapsed cabinet under the kitchen zinc, dirty oven, plenty dirt in front of the house not packed. All the above concerns were raised when we went for viewing and they promised to sort it but nothing was done.
Tenant
6th Jan 2024 (1 year ago)
B kajuluri
Mason was been very helpful and instrumental in helping me purchase a property in Gillingham more to do so with his knowledge about the area and property market
Buyer
6th Jan 2024 (1 year ago)
E Vathi
I would like to thank Mason for his hard work and efforts in aiding me to sell a property in Gillingham. He was completely professional and kept me up to date with all updates at all times. Thank you Mason and Your move team!!
Seller
5th Jan 2024 (1 year ago)
A Urseanu
Highly recommended! They are quick, reliable and easy to talk to if you have an issue. Any questions you ask will be answered!
Rebecca and Mason helped us get a beautiful house, and we settled in without having a worry!
Tenant
5th Jan 2024 (1 year ago)
S Dean
Really grateful to the team at Your Move, especially Karina and Mason. I needed to sell my flat quickly and, having tried another agent before who completely wasted my time, Your Move managed to get my flat sold within 6-8 weeks (it had previously been on the market for months without a single viewing). Karina was great throughout process and kept me up to date with everything going on. Completed yesterday and couldn't be happier
Seller
21st Dec 2023 (1 year ago)
Anonymous Homeseller
I understand due to high interest rates the housing market is tricky at the moment. However Your Move communicated via email but it was difficult to get any feedback from viewings . Also to get a for sale sign outside the house took a lot of phone calls .
Seller
8th Dec 2023 (1 year ago)
S Parvez
Through Your Move found a property, viewed it, but the landlord has been delinquent for 3 weeks, but the flat is still available.
Landlord
5th Dec 2023 (1 year ago)
Anonymous Homeseller
They were alway ready to help and advise.
Seller
17th Oct 2023 (1 year ago)
L Harrison
Really enjoyed meeting Rebecca from the Gillingham branch she was very helpful in the acquisition of me and partners first place together. The transition was quick and seamless and very personal as she always kept in contact to keep us in the loop. Can’t fault our experience:)
Buyer
7th Sep 2023 (1 year ago)
N Murray
Have dealt with both Karina and Mason over the past 12 months. Between them they sold our house 3 times successfully. Unfortunately the first 2 sales did not complete, not their fault but due to increased mortgage rates. The 3rd sale having just completed we found them both to be professional and showed perseverance to ensure a positive outcome and completion of the sale. They did what they said they would do and would use them again in the future.
Seller
18th Aug 2023 (1 year ago)
R Gibbons
Great local team offering excellent support to help through sale and purchase.
Seller
29th Jul 2023 (1 year ago)
A Freeman
Very Helpful until the end even though it was long and protracted and went behind the call of duty many times
10th Jul 2023 (1 year ago)
C Huray
We had a bit of trouble with our house purchase but Karina as so helpful the whole time and made the process so much easier!
Buyer
5th Jul 2023 (1 year ago)
L Zhou
Karina helped me sold my house in ME7 , very smooth trade, thanks!
Seller
25th May 2023 (1 year ago)
O Joseph
Karina was acting for the seller and she was curtious and welcoming from the moment we met her. She gave great advice and showed us our eventual choice.
She was very helpful through the solicitor faze keeping us updated.
She was understanding of all our needs.
The new home pack was a great and useful surprise.
Buyer
6th May 2023 (1 year ago)
James
Karina has been the most unhelpful agent wasting time and money and introducing us to a suspicious buyer. She has been acting on behalf of the buyer not us as clients even after we raised concerns. Don't trust them
Seller
4th May 2023 (1 year ago)
T Reynolds
We have just bought a house through Morton Mews and found them to be very professional, helpful and efficient.
Buyer
29th Apr 2023 (1 year ago)
G Moore
They are good letting but take them ages to get it all send of and sorted and ready
Landlord
14th Apr 2023 (2 years ago)
M Chikande
Took a little bit of time due to references
21st Mar 2023 (2 years ago)
N Ghising
A big thank you to especially Karina and whole team of Your Move for excellent service. Every-time you guys have been so supportive, cooperative and provided us the full guidance. It went so easy and smoothly to purchase our first House.
we are extremely happy with your great Service and executing professionalism. we highly recommend Your Move to everyone.Once again thank you so much to you all.
Dipesh & Nisha
Buyer
12th Mar 2023 (2 years ago)
C mavhura
Great customer service and always keep you updated every step of the way.Would definately recommended them
6th Mar 2023 (2 years ago)
S Barney
You Move were very helpful in assisting me with renting my house. They always kept me up to date. Thank you for all the support
Landlord
3rd Mar 2023 (2 years ago)
C Beadle
Mason at your move could not have done more if he tried. We purchased a property through Your Move and had a difficult transaction with my buyer pulling out last minute etc. He checked in regularly and was so helpful when we had questions. Very easy to get a hold of and a genuinely lovely person. I can't fault them in the slightest. We now have our dream home and are very happy.
Buyer
8th Feb 2023 (2 years ago)
R norwood
Our first experience of selling a house, so we appreciated Mason's regular contact with us, and his prompting of other parties to ensure the process did not falter. We would not hesitate to use Your Move again.
Seller
31st Jan 2023 (2 years ago)
D Harrison
The sale of this property had to be completed due to the loss of a close family member. I was extremely stressed out and did not want the hassle of anyone creating problems or the sale not going ahead due to my lack of computer knowledge.
The Staff at Gillingham Office led by Karina, the manager, Ensured I was kept informed at all-times by the staff of ongoing situations. They helped me with problems I had in sending and receiving documentation. and other problems i couldn't resolve.
The property has now been sold.
I wish to thank all of the Staff for their patience and Knowledge for without them I am sure I would not have sold the property.
Well Done all.
Seller
27th Jan 2023 (2 years ago)
L B
Thanks Rebecca for support in renting a property.
Tenant
30th Dec 2022 (2 years ago)
O FAYEFUNMI
It's obvious yourmove Gillingham are running a scam. Never trust any of their negotiators Rebecca Collins and Manager Nikki Gadd.
They look out for vulnerable people to swindle and begin to back it up with false accusations. They're just after your money, they will collect money first before giving you a stiffen neck conditions. Terms and conditions should come first before any payment but you collected money first and later your dubious term and conditions. I maintained my position that you’re bunch of scammers, liars and crooks.
27th Dec 2022 (2 years ago)
D Fillingham
Your move now more commonly known as wrong move. Poor management that doesn’t consider stress, above normal moving problems, an issue. They only care about selling more products and making more money and putting additional months onto your sale process. Management not interested when issues arise or when complaint may made. Responses on progress are confusing and sometimes complete lies. Duration of sale is not an issue to them, and after 24 weeks and risk of losing a buyer due to Wrong Moves wrong decisions, it’s ok, they don’t care. They don’t care because they demand their fees in full and brush you of their desk. Shame you can’t award a negative star
Seller
4th Nov 2022 (2 years ago)
R Anonymous
Requested a valuation, after a week of emailing and calling, still NO appointment booked so don't waste your time! :(
25th Oct 2022 (2 years ago)
S Collings
Karina and all at Your Move Gillingham have been very kind and helpful all the way through the epically long process of selling my property, everyone tried their best and we finally wrapped everything up a couple of weeks ago. I cannot fault her efforts, all I can lament was the covid pandemic making it so much harder to sell. I would recommend Karina and co for sure.
Seller
23rd Sep 2022 (2 years ago)
J Abbott
I have always dealt with Your Move, and been happy with the service. Karina from Your Move ,was doing block viewings in the property I currently rent. I cannot fault her. She was professional, on time and polite. Karina kept me informed of what was going on, and she made the whole experience go as smoothly as possible.
Tenant
16th Aug 2022 (2 years ago)
A tc
They can feedback than average and have a sense to understand what you need. Karina at this branch can solve the problem peacefully. But it will be more better if they can help the seller to provide more information to buyer and stand more on buyer's side. Since actually the buyer pay money finally for them.
29th Jul 2022 (2 years ago)
N Kamara
I found the perfect first home through Your Move Gillingham, the service was truly amazing from the moment I called them to start arranging viewings. I couldn't have asked for a better sales consultant than Karina, she has made the whole experience wonderful, really getting to know what I was looking and helping me find the perfect home. I've had the best service and couldn't recommend anyone better for the area!
Buyer
15th May 2022 (2 years ago)
S Zafar
What a poor service. Vikki Gadd the manager from your move Gillingham came to the property sold us the dreams that your property is great and I will sell it for certain amount within four weeks as all the details was given at the time of valuation such as ground rent and service charges etc etc. Total disappointment from team Your Move as after having 6 weeks continuous viewing there was no outcome and we was suggested to reduce the price but in a 1st place we was told if you reduce the price it will have an negative impact on a property. More importantly we was rushed to signed the contracts without giving us the opportunity to read through. In that contract the catch was we can not instruct any other agent to sell the property until 20 weeks as we wasn't made aware of that. Over all what a horrible experience, an absolute horrid. Never trust on them the are bunch of liars
Seller
14th May 2022 (2 years ago)
O lukman
Good experience. The only problem is Premier property lawyers they recommend for sellers which are slow in replying to queries.
Seller
15th Apr 2022 (3 years ago)
A Welfare
I’m writing this review on behalf of my uncle Tony, who after finding himself homeless managed to find a lovely shared property to rent with the help from Beki and the team at Your Move in Gillingham Kent. From start to finish Beki made the process of finding Tony a home simple and stress free, helping with any questions quickly and efficiently along the way. Thank you again for the professional standard of care and support we received during a hard time.
Tenant
3rd Mar 2022 (3 years ago)
J Hughes
Very friendly and helpful and so happy to get my property and you get a welcome pack which is very appreciated, bad experience with premium properties solicitor but your move was right there and saved my property from falling threw while getting another solicitor, big thank you too them well deserved 5 star, but premium properties a no go !
Buyer
10th Feb 2022 (3 years ago)
M Gecchele
Not serious. They booked us for a view (saying that they were showing us another property in the area) we traveled from London to Gillingham (50 minutes) losing a day of work, and then when we arrived they told us that the property was gone and there were no views for that day. Just avoid them, they have no respect for people, at least not enough to make a phone call or to reply to ours. Terrible experience.
6th Jul 2021 (3 years ago)
NneomaB
Lovely experience with the team - Especially Beki who has been amazing and Charlotte too. Overall everyone is friendly and helpful and I would recommend them.
15th May 2021 (3 years ago)
Z Papagno
What a fantastic team. Very responsive to emails and will always let you know when there is an update. Beki was a delight to work with, thank you for everything Beki.
12th May 2021 (3 years ago)
D Clark
My daughter-in-law had a viewing with them.
They never arrived at the property as arranged. So she called them.
Apparently the property had been let.
Asked why they never called to cancel the appointment the answer was "we forgot that you was on our system."
Not very professional in my books.
4th May 2021 (3 years ago)
C Jarmain
The troubles that happened are nothing to do with the staff. It's the staff that has made the experience great. Although I've become abit stressed about it. The system they work with is sooo slow! And wastes day just waiting on stuff. Not ideal when sleeping in a car.
But the staff. Charlotte Hodges was the main lady who was helping me. Cannot fault her.
1st May 2021 (3 years ago)
H Wendell-Crumb
Good
18th Apr 2021 (4 years ago)
L Josland
Very helpful and informative staff during the purchase of our first home. Mason helped a lot during this process, helping chasing solicitors, updating us etc etc. We couldn't thank them enough for the help we received????????
Buyer
18th Mar 2021 (4 years ago)
A Lloyd
Your Move sold our property very quickly at such a great price. It was so much quicker and easier than I every excepted. Selling during the pandemic was stressful but Your Move were always there to support and advise us every step of the way. I would highly recommend this branch.
Seller
9th Feb 2021 (4 years ago)
Ricky
I have a buy to let property in Gillingham. I had various estate agents value the property but Your Move seemed the most knowledgeable and experienced of all that came out. Some agents had various offers in place where the management fees would be discounted should the property be on the market longer than two weeks. The lettings manager, Rebecca explained that they would not offer this service, as they would prefer to spend a bit longer finding me the right tenant for the property and not just put in the first people that offered. It turned out this didn't matter anyway as the property had various offers and was let within two weeks! I cannot fault the service I have received and should I obtain any further buy to let properties I will definitely be returning to Your Move to manage them.
Landlord
3rd Dec 2020 (4 years ago)
S Worth
Amazing professionalism & processing from the team in Gillingham - Friendly, responsive & helpful.
Couldn’t have had a better experience with them.
Thanks guys & keep it up!
21st Oct 2020 (4 years ago)
L Rowe
Easy to navigate
24th Sep 2020 (4 years ago)
M Briggs
Very helpful uf you are considerimg moving and easy to get to locally.
19th Sep 2020 (4 years ago)
K owens-aghedo
They are well known professional agents, we establish in the Kent County Council for moderate housing units for rent and sales.
There office is located very close to the Gillingham train station ????. With an open disposition towards clients always willing to lend an open hand.
19th Sep 2020 (4 years ago)
Colin
Nothing was too much of a bother for Charlotte. Lovely young lady who helped me move in as soon as she could and made sure I knew what I needed to do to move in. Would recommend renting from her
Tenant
19th Mar 2020 (5 years ago)
R Glover
Charlotte dealt with my move in from start to finish, she kept me updated throughout the whole process. She is an absolute credit to Your Move and I would highly recommend using her!
Tenant
10th Mar 2020 (5 years ago)
Z Layes
Sold my house through this branch. Had amazing service from the team in there. As this was the first time I'd sold my house, I was always calling with questions. They were always very friendly, helpful and patient. They got me way over the asking price and the sale process was very quick. Thankyou your move!! Definitely deserve 5 stars!!!! ?????????
Seller
3rd Mar 2020 (5 years ago)
K Hyde
Misleading
20th Feb 2020 (5 years ago)
G Stacey
Sorted out my move smothly
15th Feb 2020 (5 years ago)
Sally
Friendly service
6th Feb 2020 (5 years ago)
C Nash
Excellent service
30th Dec 2019 (5 years ago)
Kerri
We are currently in the process of selling our property with your move. The staff are friendly and professional and nothing is ever too much of an ask. The photographer linked with your move is incredible and we sold our house under 2 weeks. Would highly recommend their service.
Seller
10th Dec 2019 (5 years ago)
J Robb
I would definitely recommend YOUR MOVE ESTATE AGENCY to all my friends and family. It is such a pleasure being part of your service. I had always got great service with them, they are very friendly and helpful and always happy to help. Amazing team work!
Thank you so much!!!
10th Dec 2019 (5 years ago)
H Case
Bought my house from Your move in 2017, had great service and got a great price! Now I'm an employee of Your Move and am working with a great team! Great service and an awesome company to work for!
Buyer
10th Dec 2019 (5 years ago)
M Rye
Helped with the sale of my gran’s house. Would recommend and use them again
Seller
9th Dec 2019 (5 years ago)
L morrison
Dont do there home work well on sales
Seller
19th Oct 2019 (5 years ago)
S tilley
Just completed on the sale of my flat. Excellent service from all the staff with special thanks to Vicky and Ryan.
Seller
15th Aug 2019 (5 years ago)
N ionut
Excellent standards, absolutely nothing you can complain about the staff.
9th Aug 2019 (5 years ago)
T Romagna
The staff are really friendly and professional. Very patient and helpful.
It's never easy to deal with buyers and inefficient solicitors but the staff (not sure it's allowed to name them but they know who they are) at Your Move Gillingham where always ready to listen, help and support. I was never ignored. My experience was made better because of them. I'm so glad I chose them! Only one thing ... I'd suggest they improve the brochure although it did the job and quickly too. The photographer was a miracle worker with pics as well. Thank you.
Seller
4th Aug 2019 (5 years ago)
Adam
Would highly recommend. Great service
13th Jul 2019 (5 years ago)
C (Koruzekh)
Excellent service from Beki and the whole team, very professional and handled the whole process very smoothly, would indeed recommend :)
5th Jul 2019 (5 years ago)
A Hamblyn
I have been dealing with "Beki" in lettings for the last couple of years & after some initial problems that required attention, she has been exceptional & i would reccomend "Your-Move"
Landlord
2nd Jul 2019 (5 years ago)
S Clayson
Your Move Gillingham sold my property for me on the first open house! Not only did they get me a great offer over the asking. Nothing was too much for Ryan and the team! Top notch!
Seller
2nd Jul 2019 (5 years ago)
Richard
nothing was a problem to the team at Gillingham
7th Jun 2019 (5 years ago)
Michelle
Vicky and Ryan were brilliant. Would recommend Your Move in Gillingham a hundred times over. Were on the other end of the phone for questions that an estate agent might not usually answer. Don't bother with the others in Gillingham just go here.
28th May 2019 (5 years ago)
H 123
Although Property sold very quickly, with slight delay re. posting of sale form that wasn't received but then emailed through, the solicitors still took 3+months to complete sale!
Staff at Gillingham very friendly and helpful. Would use again.
Seller
17th May 2019 (5 years ago)
S Melanie
Brilliant service very happy thank you
16th May 2019 (5 years ago)
S Furnell
Thank you Natalie Carter You’re move for dealing with my remortgage you made it so easy And very helpful 5 star company From scott
16th May 2019 (5 years ago)
C Easter
Brilliant service from Natalie. Couldn’t of been more helpful and her knowledge is second to none.
Would highly recommend Natalie to everyone.
13th May 2019 (5 years ago)
Kevin
Fantastic service Vikki was helpful and informative from taking the property on the market through to exchange. Would never go anywhere else highly recommend to everyone.
Seller
11th May 2019 (5 years ago)
D Clarke
Outstanding service. Would highly recommend, great knowledge and felt at ease throughout.
7th May 2019 (5 years ago)
Neelanjan
I very much like your team they made me move in very quick. Thank you very happy
Tenant
24th Apr 2019 (5 years ago)
C wise
Ryan and Vikki at Your Move Gillingham were fantastic at helping me through the sales process would highly recommend to anyone looking to buy or sell in the area. First Class service.
Seller
22nd Apr 2019 (6 years ago)
D Gain
Fantastic service, extremely friendly staff especially beki in lettings, will definitely use again.
Landlord
16th Apr 2019 (6 years ago)
Sarah
Staff are all friendly and helpful. Thank you for your help.
3rd Apr 2019 (6 years ago)
K Shah
very helpful - I have been using the letting team for the past 4 years
Landlord
14th Dec 2017 (7 years ago)
A Callow
Our first dealings with agents for our rental property. Sue and Zack were knowledgeable, friendly and professional in helping us find the right tenants. They gave lots of useful advice (still do when needed), and were a pleasure to deal with. I would thoroughly recommend using Your Move Gillingham for top notch service.
Landlord
12th Dec 2017 (7 years ago)
K Bassi
Just to say that Sue and Zac have always been extremely professional in the Lettings department and have always been guided and best advised by them.
Through the years that we have been landlords they have always been consistent in their service and have always been honest and showed a caring and 'can do' attitude which is very refreshing. We will carry on going back to the great service which they always give - thank you!
Landlord
6th Dec 2017 (7 years ago)
R Evans
Try to avoid if possible
17th Sep 2017 (7 years ago)
H Eck
Easy to deal with and helpful
30th Jun 2017 (7 years ago)
D Hogarth
Sold my property within a few days! Very professional and super helpful.
Seller
6th Mar 2017 (8 years ago)
O thomas
The worst agency ever, please stay clear of this one....they have a fraud scheme they use on their clients.
I saw a place I like (36, green Street, Gillingham), paid £390 for referencing fee and agents fee, and also to keep the house off the market for 4 weeks. Normally reference shouldn't cost more than £80 maximum for two tenants and it's takes 48hrs. 10days after I made the payment another agency was advertising the same house and booking viewings and taking deposit, I know for fact because I booked to view the property with the other agency and they were willing to take another referencing and agency fee to hold the house, turns out they have the key to the property and your move no longer have priority on the property but instead of telling the tenant that, they stall and the referencing company takes almost two weeks to confirm employment details so they don't have to return your money. They had my manager waiting on phone calls that never came and when they do call it's on a Saturday ( who calls a business on a Saturday to confirm employment details) so they can say no one answer when they called, they also claim my wife's HR refuse to give a reference for her employment even thou the hr contacted my wife saying they've confirm her employment details for a house and she has the email to prove it... Then the agency turn around to say things like they didn't put the house on the market the agreement hasn't been breach but to do that you still need to have the key to the house or an access to the property which they don't the landlord as decided to use another agency, the landlord claim they take too long which he is right, They took my money stall for 3weeks and I was homeless my wife and I had a serious misunderstanding and the stress we went through whilst she was 3 months pregnant almost cause serious distress.
I finally use a private landlord reference cost ££60 for 48hrs and no hassle and my employer got a phone in less than 24hrs. Your move agency couldn't do that just so they can keep £150 of my money knowing the frustration will cause me to withdraw.
Tenant
12th May 2016 (8 years ago)
W Slawson
Do not bother buying /selling with Gillingham Your move ,we went to view a property today which was suppose to be an open day, my husband knocked on the door to the vendor, and was told the house had been sold a week ago . This was very embarrassing, not just to us but also the vendor as well, we was then told the open day was last Saturday . The annoying thing is we rang in the week to confirm the appointment and all was fine to go a head with the appointment and to further disappointment my husband had taken a day off work which Has resulted in a days wage LOSTED!! The staff were not very helpful and were not very apologetic..
So I do not recommended selling / buying with Your Move Gillingham with there lack of communication skills and lack of empathy. I would recommend WARDS !!!
26th Mar 2016 (9 years ago)
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Stonewell Estates 0.12 mi away
Perry & Partners Property Management 0.12 mi away
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Wards - Gillingham 0.21 mi away
Mann - Gillingham 0.26 mi away
CR Real Estate 0.41 mi away
Purple Property - Gillingham 0.87 mi away
Wright and Co Estate Agents - Gillingham 0.95 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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