The only real complaint was lack of feedback from viewings. I repeatedly asked each time a viewing was arranged but only received one.
Good photos taken. Buyer apparently came from their own database.... Read more
The agent that looked after me was Shayla Willis from the start Shayla was very helpful and professional in her approach. At all times I felt comfortable with the information I was being given along with a service that went at my pace including excellent virtual and personal accompanied viewings great all round service I would recommend to anyone excellent job guys thanks ????... Read more
Rebecca from Andrews valued my house and said she was quite confident she could sell my house within 2 weeks, and sure enough within a week of going on the market I found my buyer. They have met and exceeded my expectations. Emma has been fantastic at keeping in touch and updating me when necessary. Thankyou both for giving me a service I can not fault.... Read more
Simply awful! Communication, pro-activity and engagement was the worst I've ever experienced by far. Constantly routed to voicemail when trying to get in touch and calls frequently not returned. On raising this as a complaint, since I was concerned that this would be the would-be buyer experience also, I was told that if potential buyers were really interested they would persist and keep calling until they got through! At that point, I gave up and really felt that for whatever reason they had zero interest in selling my property at all.... Read more
I wish to describe my experience dealing with Illiana, of Andrews Estate Agents in Whiteladies Road.
Illiana was very attentive and responsive, inderstanding my needs and preferences. She behaved all through my contact with her in with a first class professionalism in communicating and delaing with me.
She instilled trust and I felt all along that she understood my needs and did not waste my time in selecting the appropriate properties to suit my needs - a great professional attribute in this industry. When she showed me the third property, I realized her attributes as an estate agent, that property ticked all the boxes for me.
I do hightly recommend any potential buyer to choose the benefit of dealing with Illiana.... Read more