S Richards
5
Phil Waller at EweMove Dronfield and Balborough is an incredible chap. We met Phil when we wanted advice on selling our flat and then went on to sell our home through EweMove. Our experience of estate agents in the past has generally been a disappointing one - they have come across as slick (in a not especially good way), not especially pro-active and relatively disinterested. We kind of tolerate or accept this because we think that 'they are all the same'.
Categorically, Phil is not like this. He took a personal interest in us as a couple, was eager to discuss what we wanted to achieve with the sale of our house and when we were undecided about what price to put our house on the market for, it was Phil who pushed us to go for the higher figure - 'because the house is worth it'
The whole experience was professional - the guy who took the photos was brilliant - again, Phil was present to ensure that the photos were ideal plus he produced an excellent walk through video.
The house went on the market on Wednesday, we had a number of viewings next day, with more scheduled for the Friday and Saturday. The house was sold on the Friday for £5,000 more than the offers above price.
We completed last Friday, eight weeks later. Through this time, Phil has kept on top of events liaising with solicitors and purchasers.
While the sale was going through, I ended up in hospital for a significant operation. Phil regularly messaged me to check up on me and see how I was doing. This is above and beyond anything that I have experienced from an estate agent - ever!
In summary, Phil is industrious, pro-active, clearly loves his job and is an absolutely lovely human being.... Read more
16th Jul 2024 (9 weeks ago)