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**SHOCKING ESTATE AGENT** Absolutely abysmal service from this estate agent, quick enough to move you in then when there is a problem they’re no where to be seen. Had non stop mould problems with the property we rented and when we finally managed to consult them about this issue it took MONTHS for someone to even visit and do a damp and mould report… the estate agent tried to blame me for the mould issue which is unbelievable! When I received the report, they clearly HAD NOT read it because it says there is insufficient ventilation in the property and a part of the wall had a poor air brick therfor allowing water ingress. Also noting the fact that one of the ventilation fans didn’t work, also mentioned in the report. Then they started to blame the tumble drier, which was supplied by our landlord and was letting off “EXTREME” levels of humidity… None of them have a clue what they’re doing… and now I’ve got no furniture due to the issues as I’ve had to throw it all out. They basically lied us off to say they don’t care. As the report said “all proposed works should be undertaken”, None of the proposed works except the tumble drier inspection was carried out, and even that proved useless so we requested a second inspection for the mould and tumble drier to which we were told NO! The landlord I don’t think was the issue, it was solely down to the uselessness and lack of care from the estate agent, specifically Lisa.<br><br>USE THIS ESTATE AGENT AT YOUR OWN RISK!... Read more
7th Sep 2026 (10 days ago)