Mann Estate Agents

4.6

5,163 reviews

Branches 27
Properties for sale 1,226
Average time to sale 17 weeks

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About Mann

Mann have 27 branches and they mainly list properties in TN24, BR3, CT1, SE6, ME4, KT9, CR0 and DA1. Over the last six months, they've listed 1,226 properties, with an average time to sale of 17 weeks.

Mann fees

Estate Agent fees vary depending on the area and the level of service offered. In the areas Mann operate, the average fee is 1.36%.

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Top performing Mann branches

Latest reviews for Mann

Mann
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Strood

Anonymous Homeseller

Our experience with Mann Sales and Letting Agents Strood has been deeply disappointing. As someone with experience in leadership, I can confidently say that the issues my family faced clearly stem from leadership, as the agency has failed to take accountability for their poor service. The signs were there from the very first calls and continued all the way through. Appointment punctuality and coordination were major issues from the beginning. Scheduled viewings were consistently delayed, leaving us in uncomfortable situations and forcing us to personally show prospective buyers around our property. This lack of punctuality and disregard for our concerns was unacceptable. This not only inconvenienced us but also left us feeling uncomfortable and vulnerable. Moreover, prospective buyers also expressed dissatisfaction with their poor experience e.g., left waiting outside properties, unclear instructions, and poor communication. Transparency regarding the terms of the sole agency contract was also lacking. Critical details, such as the length of the agreement, were not adequately discussed, leaving us feeling misled and questioning the integrity of the process. Furthermore, the advertising of our property on Rightmove and other platforms was subpar. We were left to request enhancements and updates, reflecting poorly on the agency's commitment to effective marketing. Despite our attempts to address these issues, the agency has refused to take responsibility and has closed ranks. Even after following the 'official' complaints process, they have refused to allow us to alter the length of the contract or even to move to a multi-agency agreement, which is a basic and straightforward solution that can easily be done and has been advised by other professionals in the industry. I strongly caution against entrusting your property sale to Mann Sales and Letting Agents Strood. Should you decide to proceed with them, heed this advice: never concede to a sole agency contract, demand meticulous attention to the advertising of your property, and scrutinise every detail of the contract, particularly its duration. I firmly advocate for a contract length of no more than 4 weeks or 28 days. Furthermore, be resolute in avoiding coercion into utilising their in-house financial services. Despite our repeated insistence on retaining our trusted brokers, Mann Co persistently pressured us until we were compelled to inquire whether our decision to use our own brokers would pose a problem, emphasising the importance of asserting your preferences firmly. Overall, our experience has been disappointing, and we hope our feedback prompts Mann Sales and Letting Agents to reassess their practices, processes, and procedures and strive for improvement in the future. Now, we find ourselves left to wait out the length of the contract as they refuse to alter it. As a family with two young children, aged 2 and 4, it's evident that our needs have been consistently overlooked and disregarded throughout this entire ordeal.... Read more

22nd Apr 2024 (6 days ago)

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Ramsgate

M wood

Shannon helped my mum find a property, she had excellent communication from start to finish and made finding a property effortless!! would highly recommend Shannon to anyone who is looking for a property!! 5 stars all round ??... Read more

19th Apr 2024 (9 days ago)

Mann
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Waterlooville

Anonymous Homeseller

I was help by Shannon and really I must express how she went above and beyond helping me find the rental property. She was so organised in her approach and her extremely service minded manner made everything so simple. She took away all nerves that one as when trying to find a property. I will always be for ever great full. (Many Thanks for your super efforts)... Read more

16th Apr 2024 (12 days ago)

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Locks Heath

S Paul

I recently dealt with Alec at Mann Letting Locksheath. He found me a new tenant for an apartment that I own. It was a very slick and professional service and when I need more tenants I will be straight back to him.... Read more

15th Apr 2024 (13 days ago)