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Mann Estate Agents
4.6
5,194 reviews
- Branches 27
- Properties for sale 1,134
- Average time to sale 16 weeks
About Mann
Mann have 27 branches and they mainly list properties in TN24, BR3, CT1, SE6, ME4, KT9, CR0 and DA1. Over the last six months, they've listed 1,134 properties, with an average time to sale of 16 weeks.
Mann fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Mann operate, the average fee is 1.37%.
Get a quote for selling your property.Top performing Mann branches
Latest reviews for Mann
J Bell
5
Mann Sales and Letting Agents Canterbury were brilliant at coordinating renovations to the rented property and they found a new tenant straight away. I would recommend them.
29th Apr 2024 (14 days ago)
A calleja
1
Had valuation done by Tom valued house at £700.000 sold at Auction for £800.000
27th Apr 2024 (16 days ago)
A Balamurali
5
Had a seamless experience with Mann lettings in securing a property. Fawaz was really helpful in clarifying all enquiries and completing the leasing process
26th Apr 2024 (17 days ago)
S Enaigbe
5
Lucy Curtis is an absolute star?? she made renting easy and accommodated my anxiety, made renting as an immigrant and back woman easy?? I am so grateful
23rd Apr 2024 (20 days ago)
E Rotherham
5
I met with Emily Smith the mortgage advisor and she was so helpful. I went in completely blind and had no idea what I was doing but she took the time to sit down with my partner and I and explained everything. She made me feel so welcome. I wouldn’t go anywhere else now and can’t wait to use her in the future when we find a property! Thank you Emily!
23rd Apr 2024 (20 days ago)
Anonymous Homeseller
1
Our experience with Mann Sales and Letting Agents Strood has been deeply disappointing. As someone with experience in leadership, I can confidently say that the issues my family faced clearly stem from leadership, as the agency has failed to take accountability for their poor service. The signs were there from the very first calls and continued all the way through. Appointment punctuality and coordination were major issues from the beginning. Scheduled viewings were consistently delayed, leaving us in uncomfortable situations and forcing us to personally show prospective buyers around our property. This lack of punctuality and disregard for our concerns was unacceptable. This not only inconvenienced us but also left us feeling uncomfortable and vulnerable. Moreover, prospective buyers also expressed dissatisfaction with their poor experience e.g., left waiting outside properties, unclear instructions, and poor communication.
Transparency regarding the terms of the sole agency contract was also lacking. Critical details, such as the length of the agreement, were not adequately discussed, leaving us feeling misled and questioning the integrity of the process.
Furthermore, the advertising of our property on Rightmove and other platforms was subpar. We were left to request enhancements and updates, reflecting poorly on the agency's commitment to effective marketing.
Despite our attempts to address these issues, the agency has refused to take responsibility and has closed ranks. Even after following the 'official' complaints process, they have refused to allow us to alter the length of the contract or even to move to a multi-agency agreement, which is a basic and straightforward solution that can easily be done and has been advised by other professionals in the industry.
I strongly caution against entrusting your property sale to Mann Sales and Letting Agents Strood. Should you decide to proceed with them, heed this advice: never concede to a sole agency contract, demand meticulous attention to the advertising of your property, and scrutinise every detail of the contract, particularly its duration. I firmly advocate for a contract length of no more than 4 weeks or 28 days. Furthermore, be resolute in avoiding coercion into utilising their in-house financial services. Despite our repeated insistence on retaining our trusted brokers, Mann Co persistently pressured us until we were compelled to inquire whether our decision to use our own brokers would pose a problem, emphasising the importance of asserting your preferences firmly.
Overall, our experience has been disappointing, and we hope our feedback prompts Mann Sales and Letting Agents to reassess their practices, processes, and procedures and strive for improvement in the future. Now, we find ourselves left to wait out the length of the contract as they refuse to alter it. As a family with two young children, aged 2 and 4, it's evident that our needs have been consistently overlooked and disregarded throughout this entire ordeal.
22nd Apr 2024 (21 days ago)
All 27 Mann branches
S Enaigbe
5
Lucy Curtis is an absolute star?? she made renting easy and accommodated my anxiety, made renting as an immigrant and back woman easy?? I am so grateful
23rd Apr 2024 (20 days ago)
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Anonymous Home Buyer
1
The worst about this agent is that they lie. Lie about lack of problems with property, communication with vendor. We have ended up conned, lost money on searches and survey as they didn't act in the good faith. Deliberately mislead us to the point that I consider reporting it to ombudsman.
12th Aug 2021 (2 years ago)
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E Rotherham
5
I met with Emily Smith the mortgage advisor and she was so helpful. I went in completely blind and had no idea what I was doing but she took the time to sit down with my partner and I and explained everything. She made me feel so welcome. I wouldn’t go anywhere else now and can’t wait to use her in the future when we find a property! Thank you Emily!
23rd Apr 2024 (20 days ago)
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C Ablakwa
5
I have to echo a number of previous reviews related to Steph. She really is, in my opinion, the best agent I've come across recently of all the agents I've met and contacted over the last couple of months. Very warm, welcoming person. We've been on the house hunt for a while and although we came very close to securing a potential property which didn't work out at the end, nevertheless, I had to commend Steph for her professionalism and positive attitude. I do hope we cross paths in the future.
21st Apr 2024 (22 days ago)
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D Connold
5
I cannot fault Mann Swanley, Shelley and the team worked tireless to ensure our move into our new build home went to plan, including chasing last minute snags to ensure no delays happened. Always friendly and attentive by phone with nothing ever too much trouble. Shelley and Charlie together made our move happen! Thank you
26th Mar 2024 (7 weeks ago)
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S Wharton
5
Outstanding Service with customer care a high priority. We dealt mainly with Laura and nothing was too much trouble. Service with a smile and always delivered in a very pleasant and professional manor. Always happy to go the extra mile. Everything was made straight forward. Nothing was too much bother.
17th Apr 2024 (26 days ago)
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