M Fifteen
5

Review for Wards Estate Agents (Bearsted Branch)Rating: ????? (5/5 Stars)<br>I cannot praise the phenomenal team at the Bearsted branch of Wards highly enough for their absolute professionalism, stellar communication, and genuinely caring approach during my mother’s recent relocation from Ipswich to Kent. As a daughter navigating the modern property market on behalf of my elderly mum—and it being quite some time since I last bought a home—the process could easily have been daunting, but Wards turned it into a masterclass of smooth transition.<br><br>Our journey commenced on the 6th of June 2026 when we embarked on a family viewing mission, exploring several properties across Bearsted and Coxheath (including those managed by other agents ). Right from that opening day, Wards distinguished themselves. Bliss initially showed us around and was utterly brilliant, immediately equipping us with comprehensive physical printouts of the bungalows so we could meticulously rule properties in or out based on my mother’s preferences of the type if place she wanted to buy. She had sold her bungalow in Suffolk and wanted to downsize...The Wards Bearsted office remained our dedicated, friendly anchor. After that initial recce, my mother returned to Ipswich, leaving myself and my boyfriend to execute a vital second viewing of her chosen Bearsted bungalow. In fact there were two she liked, the other bring with another agent. We felt that Wards bungalow was far superior for her. We made our move and submitted an offer verbally, backed up via email. The manager, Dan, was an absolute superstar during this negotiation phase. While our opening offer was unfortunately declined, Dan liaised with us with total transparency and returned that very same day with a pragmatic counter-offer which my mother accepted, finalising the initial deal with remarkable holistic speed.<br>Once the offer was secured, the baton was passed to Jodie, the sales progressor, and whom kept us in the loop. Whenever I needed clarity on the mechanics of the timeline, Dan was always on hand to talk me through precisely what would happen on completion day and map out the progression from offer to keys. The logistics were intricate, involving a four-party chain, but the Bearsted team managed the structural friction beautifully. They even accommodated our family calendar, allowing us to postpone completion by a week so we could all return thoroughly refreshed from our family summer holiday.<br><br>Completion day on the 25th of August was a bit of a traditional cliffhanger. Due to the natural transactional delays of a multi-stage chain, the money transfers took their time, meaning we had to wait in a local cafe until 3:00 PM for the official release of the keys. because we were at the top of the chain and the solicitors had to wait for the money transfer. However, the exact second the clock struck three, the keys were in our hands, and the removal men could unload. The bungalow is a total paradise—precisely as described in Wards’ superb, top-tier literature, and the photography was absolutely immaculate.<br><br>Nestled right in the heart of the village, the Bearsted office itself is a delightful, friendly, and ultra-convenient local sanctuary with incredibly easy parking right outside, making popping in an absolute breeze. If you are looking to buy or sell consider Bearsted as it'sa lovely village and one of the most elite places to buy in the Maidstone area, do not waste your time going anywhere else. When going into Wards Bearsted branch, ask for Dan, Bliss, Jodie, Logan or Hollie who we all had dealings with and let this elite team handle your sale or purchase with total peace of mind. Thank you... Read more
27th Aug 2026 (21 days ago)