We have been dealing with Michael from the Fulham South office, who has been absolutely fantastic - always quick to answer an email, on time and happy to go above and beyond, he showed us a range of flats that were all suitable, and managed to find us a new home.. In one viewing!
Extremely unprofessional agency. Multiple issues in a property managed by them which took over 2 years to resolve.
Further, don’t expect the return of your thousands of pounds of deposit to be returned in good time. It is not of importance to them and you will be chasing very regularly. 2 months and counting.
AVOID - if you like a property, see if other agencies are listing the same one and go with them.
Thank you Faith, for being such a support and help to us when we bought our flat through you earlier this year. Not living in England and not having had any buying/selling transactions for 25+ years, you really were so patient and helpful in guiding us through every step of the process. Whenever I emailed or texted you, you responded amazingly quickly whatever time of day or night it was!
Many thanks indeed for doing such a great job for us ~ Winkworth are very lucky to have you!
Winkworth Fulham branch is not just a standard awful estate agents- it's THE worst I have ever come across- and I've come across bad estate agents.
This was my service experience:
- I found a flat on gumtree that I really liked, unfortunately winkworth were managing it.
-They didn't reply to my question about a viewing
- I then kept getting emails from them about 2 bed properties, which I wasn't looking at, in areas I didn't want.
-I then called them about the property and they said they couldn't do viewings past 5.45pm- not very realistic for full time working people
-Eventually managed to view it at the weekend but the person showing us didn't tell us anything useful or have any knowledge of the property
-We liked the flat so much that despite all the crap service we still put an offer on.
-They mentioned we wouldn't hear until Monday as it's the weekend.
- I then chased every day and they said they were waiting for a response and have put it forward.
-I hear nothing by Tuesday, so I ask someone else in their office and they said the offer wasn't even put forward to the landlord
-I call winkworth up to ask what happened and they said 'yes sorry they're looking for a couple not sharers'.
So why didn't you tell me that to begin with? Why are you ALL SO BAD AT YOUR JOBS??
I'm looking for a flat and you're not doing anything to help? I have a good job, a line of good past landlord references- Yet you've done nothing to help me? and actually just lied to me about putting an offer forward...
We have just used JA for the sale of our property in Putney. I have been nothing but impressed with the service provided since the initial valuation through to completion of my sale. They have been in touch every single week during the sales period to keep me updated, even when there was nothing to report. They've been responsive to any queries and generally just a nice team to work with. I would definitely recommend them.
Fantastic service by Sam and his team!!! Viewings were lined up the same weekend it went to market resulting in several offers.
I have sold several properties through the Putney office and the service has always been first class. If you want your property sold, James Anderson are definitely the best agent in the area.