I would like to thanks to Mr.Chris Jeffrey who was so helpful and professional. While I had little response from any one at Foxton he was doing an unbelievable follow up. Extremely efficient. Wish I could say the same about the Management department....unfortunately not. So avoid them for your flat. But Mr. Jeffrey stands out! Thank you!
Update: Since the below wasn’t enough, Foxtons have upped their game to be truly the worst of the worst. Over three months before our tenancy is set to end, Foxtons agents without prior notice or consent entered our home and conducted viewings! When confronted with the facts, no apology was made for their actions and James Hankin (the new office manager) even had the gall to address us in a condescending and argumentative manner. Furthermore, he cited his ‘right’ to enter our home, which completely goes against the law, let alone the contract that Foxtons themselves drew up. Future tenants, I cannot stress how much you should avoid this agency.
While you expect London lettings agencies to be brutal, Foxtons Fulham cranks it up a notch. Tenants beware. We placed a conditional offer on a property that was accepted based on conditions. We then signed the let contract based on our offer's acceptance by the landlord. When the landlord failed to deliver on the offer conditions we went back to Foxtons. They shrugged their shoulders, said too bad and that the landlord doesn't need to keep their end of the deal. Alex Cima and Rupert Simmonds over-promise, under deliver and will blatantly lie to seal the deal in favour of the landlord.
I recently bought a house marketed by Savills Chiswick. My negotiator was Georgie Lintott. It is really thanks to Georgie that I found and bought this house. I had only met Georgie once briefly in her office on a Saturday morning to explain to her I was looking for a nice family house in Chiswick when 2 weeks later she called me and said I really had to come and view a house urgently as it was ticking all the boxes. Georgie was correct. I went to view the house and it was more or less perfect.
I was very grateful to Georgie to have called me that day as the house was almost put under offer.
Georgie has helped me throughout the whole process to ensure I had easy access to the property and I was given the correct information if and when needed.
Georgie was super nice to my children when they came to view the house. She is very accessible, very diligent and very professional. It's not that often we find negotiators of Georgie's calibre.
I've dealt with Savills before but the Chiswick team were great from the initial call and prompt meeting to the final sale. The process was fast and painless which makes a change these days. Harry, in particular, gave great communications during the process and were always on top of what was going on, a rarity with many agents.
HIGHLY recommend! Victoria sold our house at asking price in record time. She was also efficient and incredibly helpful. THank you Savills!
Working with Victoria Ball from Savills on our first home purchase was an absolute pleasure. She was by far the most responsible and diligent person involved in the home buying process, and instilled a lot of confidence that things would move smoothly. She was incredibly responsive, always quick to return calls, and was my go-to person anytime we seemed to hit a snag. I highly recommend working with Victoria, and intend to do so myself on any future transactions.
The best experience with an estate agent by far, seamless from start to finish and the paperwork process very efficient. I can’t recommend Laurie Howard enough she was very courteous and a pleasure to deal with.
I have used used Foxtons several times and found them to be very professional, but unfortunately a while back Olivia Brocklebank was dealing with my requests. On that occasion it was poor customer service. I found her to be moody with a bad attitude in general. She showed me round several properties which were not to my taste, but for some reason she made it out to be my fault/ that i was in the wrong that i didn't like any of them. It was very uncomfortable!!!!! Why would i spend thousands of pounds a month for a property just to make Olivia happy! Very disappointing.
James Matthews was so good when we sold my mother's flat that we went back to him and Whitman & Co when we had another difficult property to sell. Exceptionally good and knowledgeable, they deserve their reputation as the best Estate Agent in Chiswick.
In the process of renting a house with Whitman & Co - it's been a nightmare dealing with the estate agent. Perfect house, and we're excited to move in, however Whitman & Co are unprofessional, very fraught in their communication in the sense that one person says one thing and another will say another thing, and overall very difficult to get a hold of. I call and ask for a callback, only to call back 45 mins later and be told that person has gone to lunch - very poor ethic. Only giving 2 stars as the house is great, other than that they are unable to do their job professionally.