I have used Antony Roberts (Kew) for the letting and management of my house for the past couple of years, they have always been really honest, straight talking and pleasant to deal with, unlike other agents I have dealt with over the years.
I cant recommend Hanya and her team highly enough.
Extremely helpful and pleasant staff. You are always welcomed with a smile when visiting the Kew Lettings office.
As to their ability at finding excellent tenants and providing a market valuation, market conditions their service is second to none.
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I had a great experience using Foxtons in Chiswick High Road and especially from the help I have received from Carlo Crismann whilst I was searching for a new apartment to rent. He was very professional, polite, knowledgeable and he would pay attention to what I was looking for. He would make recommendations and he would offer his expertise and advise but he would never add pressure on me or he would never try to lead me to fast decision. I would recommend this branch and Carlo
Terrible company. Only interested in profit. Eventually had to release us from tenency early due to extreme damp in property after involving the local council. Before we did they were completely unhelpful and only seemed to care before you sign a contract. Terrible customer service. My "account manager" Alan was totally incompetent and very rude. He had poor communication skills and let us down on countless occasions. Saying he would call then wouldn't bother. Do not use Foxtons.
After a few challenging and unpleasant experiences with other estate agents, dealing with Whitman & Co was on a completely different level. Andrew was honest, straightforward and supportive during the whole process, which proved to be quite frustrating.
Next time I need an estate agent, I know where I'll be going.
Thank you so much for the top quality service.
In the process of renting a house with Whitman & Co - it's been a nightmare dealing with the estate agent. Perfect house, and we're excited to move in, however Whitman & Co are unprofessional, very fraught in their communication in the sense that one person says one thing and another will say another thing, and overall very difficult to get a hold of. I call and ask for a callback, only to call back 45 mins later and be told that person has gone to lunch - very poor ethic. Only giving 2 stars as the house is great, other than that they are unable to do their job professionally.