I have used Winkworth as lettings agents for our property in Shepherds Bush for around 10 years. They are always professional, responsive, straightforward and a pleasure to work with. Previous tenants they have found for us have been excellent and they recently re-let the property quickly despite a number of administrative hurdles. Special thanks to Kiera, Mili and Sophie. Five Stars!
Poor customer service and give you incorrect information on moving in. Told me there would be no bed so bought new one but when moved in there was a bed. Proceeded to throw old bed away and was told could not do that. Did anyway and installed new and better bed
What a wonderful team and a perfect experience with them! We sold our house in North Barnes within a week (!) at near asking price and after only 4 viewings. Michael, Sara and the whole team have been phenomenal throughout, honestly valuating, good market appraisal, always quick to respond and advising all the steps through to the sale. Their fee is the lowest and they are not a big corporate like most of their competitors. Don't think, instruct. Greetings from Australia, guys!
Totally not a good agency. Not helping on time they olny work for a Landlord not tenants. Total rubish. They do not tell you the truth when you having a view whether the house has such problem and once you move in they just delay so long time. They do not care tenant's right.
Very happy with the service provided. This agency helped me to find the perfect property for my gorwing family. They were really helpful.
The worst experience we've had with an estate agent. We arranged to view a flat at a certain time. We had to call the agent to see why nobody came at the appointed time. We were assured they were on their way. We waited 15 minutes before anyone arrived. Eventually two young women arrived without explanation but did not have the keys. They said someone else would be arriving and they knew nothing, as they "only work on Saturdays" as if that explained it all. The next woman arrived, by this time twenty minutes late, with another client. She walked right past us with no explanation nor apology and proceeded to enter the building with the other client. It appeared as if she expected us to follow her in. In the circumstances we had no inclination to do so and we left, having wasted a journey and at least an hour of our time on a Saturday afternoon.