I was being taken care of by Richard Allen, we had previously used Acorn two years ago and didn't have a great experience but using them again we were assured by Richard that he would personally handle the sell of our house and he did. He communicated everything the whole way through and was able to sell the house within 3 months. Great effort from Richard and the team
Sold two properties through Acorn Catford and have always found the selling process to be well managed and consistent from start to finish. Valuations were accurate and realistic rather than over inflated, viewings were always conducted with adequate notice and respect to the properties and any offers that were put forward to me were backed up with sufficient checks that the buyers were able to buy.
All in all I have been very happy the experience I have had with Acorn Catford and would not hesitate to recommend them as my agent of choice.
Would certainly recommend! Josh was so easy to deal with and was always happy to take a call to answer my queries, even on his own time! The whole process was very smooth and painless and I now find myself in a beautiful new home. If you're reading this I cant thank you enough Josh!
Don't bother with KFH. They really don't act in the best interest of the vendor. There are far better estate agents in the borough.
I am a landlord with rental property management being done by KFH for the last 9 years. They used to be difficult to deal with initially but service has improved considerably recently. Jennifer Sims, the recent property manager is doing a mighty fine job. Prompt efficient and polite- 5 stars !
Great service from the agency itself and the agent Natalie Humm.
The supporting department\company doing the checks of the potential tenant and the guarantor are completely out of touch and waste everybody's time by not asking for the relevant information in the beginning rather than keep on doing it step by step which is frustrating for all parties involved.
Alexandra Brown at the Croydon branch helped us move into our new property, hassle free.
Fantastic service, great communication,
Couldn't thank her enough.
If you need help and your problems dealt With, ring Alexandra Brown.
Also a massive thanks to a fantastic gentleman.
MR PATRICK JONES.
Alexandra Brown and Patrick Jones make it streets ahead.
One of the worst lettings agency. Property management is as bad as you can ever imagined - Unprofessional, lying. I rented a property from them and they haven't even cleaned the flat when I am moving-in. Inventory check hasn't happened. Flooring is plastered to cover the rot and boiler is broken. Had been chasing up the property management to fix the issues and they never respond. Heavily frustrating and fed up with their non-service. Never recommend this lettings agency to any one.
Bairstow Eves have been extremely helpful and professional in my home search. Jake was absolutely brilliant, extremely flexible and accommodating to needs. I'll definitely recommend.
I am leaving 1 star and that is for Maxine Apps-she is their jewel in the crown and worth her weight in gold. I would giver her 14/10!!
So far the rest of my experience has been pretty poor it shouldn't be because I think they are fairly well set up but their communication skills are so poor that I find myself chasing and chasing. It's so frustrating and a total waste of my time and money. I have had contact from the lady who will manage things moving forward and she sounds very hopeful (fingers crossed) but at this stage I wouldn't recommend Bairstow Eves which is a shame because all they needed to do was give me a call and not ignore my emails.