A Pratt
Jason & Donna are both wonderful, went above and beyond to get me moved in by the date I needed. Very helpful pushed to get everything sorted.... Read more
Tenant
21st Oct 2024 (17 weeks ago)
H Evans
Faultless service from Donna and the team from start to finish. I would highly recommend Mann for your letting needs and ask for Donna!... Read more
Landlord
26th Sep 2024 (20 weeks ago)
C Lawn
The lettings team (particularly the manager) really impressed me with the way they helped me search for a flat to let. Genuine, realistic advice and guidance, plus going the extra mile to arrange viewings on properties that were about to be listed.... Read more
Tenant
4th Sep 2024 (23 weeks ago)
Terrible from start to finish, bad advert bad service. I wouldn't use mann if they charged £0 for selling.... Read more
Seller
18th Aug 2024 (5 mo. ago)
D Gaszczak
Think twice before renting through this agent. When it comes to getting the deposit back,their so called Deposit Specialists are borderline useless. They don’t return emails,constantly get their facts wrong,this is from personal experience. Do yourself a favour and go elsewhere... Read more
Tenant
17th Aug 2024 (5 mo. ago)
P duncan
Had a viewing booked, estate agent was a no show went to the office to find no one was even in as it was their day off
Made contact the following day to be told that the room had already gone
Unbelievably bad customer service despite all the apologies I’m now left looking for another property and out of pocket as I had to take a day off work.
The reply I’m afraid doesn’t work, I’m so incensed that I will be taking it further as after talking to the letting team I have also discovered that the property called Peach house had already gone and me having an appointment was a surprise to them.... Read more
Tenant
26th Jul 2024 (6 mo. ago)
L Israel
Diabolical: I rent out my flat through Mann, and the service over the past year has been a shambles. They never answer their phone or emails, and I have had a endless list of problems trying to ensure the check out of the property is completed so the tenants can be returned any deposit. I pay high management fees but I always seem to have to constantly fix their mess.
Very high management turnover does not help the situation. Big security concerns including loosing keys and keys being left in unlocked drawers really make me loose all confidence in the company.... Read more
Landlord
17th Jun 2024 (7 mo. ago)
K Basquill
Really helpful and friendly team. Jay was fantastic at coordinating while I was travelling. thank you so much !... Read more
22nd May 2024 (8 mo. ago)
J Frewin
I recently had my home valued by Craig Rose the branch manager and I would highly recommend using these guys. From start to finish, Craig was polite, friendly and very helpful in assisting my family and I to achieve the outcome we were hoping for. Exceptional service... Read more
Seller
13th May 2024 (9 mo. ago)
G Cistia
Absolutely excellent customer service, especially Tony and Jason who helped me a lot though the renting process. I highly recommend. Thank you guys.... Read more
Tenant
2nd May 2024 (9 mo. ago)
A Gama
Great service!... Read more
15th Apr 2024 (9 mo. ago)
C Rais
Amazing peaople,very professional agency always ready to help us with any doubts or questions.We found our dream house thanks to them.
Special thanks goes to Jay Robson that follow our purchase from the beginning.
Many Thanks for everything ????... Read more
Buyer
2nd Apr 2024 (10 mo. ago)
O olayinka
Thank you Antony for making the home rental easy.... Read more
Tenant
30th Mar 2024 (10 mo. ago)
S Brett
A big thank you to Craig and Rena at Mann in Beckenham. I would highly recommend them if you are thinking of selling your property.
A very efficient and professional service. Thank you both for all your help in selling our retirement flat.... Read more
Seller
24th Feb 2024 (11 mo. ago)
B Davy
Dealt with the sales guys at Mann. Craig, Rena and Jay were really professional, insight and most importantly honest. I’d thoroughly recommend their services.... Read more
23rd Feb 2024 (11 mo. ago)
V Lindsay
Mann & Co Sales - a well deserved 5 star review. I dealt with Rena (Sales Consultant) from the moment I saw the property. Clearly a professional, very experienced person who knows her stuff. So glad and happy I dealt with her only and saw me through the process from beginning to end. Well done and thank you for all your support, even during the sticky times..... Read more
Buyer
22nd Feb 2024 (11 mo. ago)
H baby
Me and my partner were looking for a property and Liam and Tony made the experience very pleasant and smooth with constant communication. Very cool people.... Read more
19th Feb 2024 (11 mo. ago)
K Appleton
Over the past few years since using another local agent I've used Mann Beckenham. Liam over this time has always been there every step of the way. I couldn't recommend Liam and Tony enough to anyone looking to rent there property.... Read more
Landlord
16th Feb 2024 (11 mo. ago)
P n
Jay, Craig and Rena have been amazing at every stage of selling our property. As first time sellers, they have been immensely supportive, transparent and very knowledgeable with every aspect of selling our property, and going above and beyond with supporting the next steps with finding a new property too. I wouldn't hesitate to recommend the whole team At Mann Beckenham. Thank you for everything!... Read more
Seller
14th Feb 2024 (11 mo. ago)
V yanch
Brilliant service. Agent RENA is fantastic.... Read more
6th Feb 2024 (1 year ago)
A Judge
Jay has been an absolute gem to deal with for my house purchase. Super friendly, always punctual and courteous at viewings, and honest and straight-forward to deal with in back-and-forth negotiations. I would not have any issues recommending him.... Read more
Buyer
13th Jan 2024 (1 year ago)
J Thomas
I recently moved into a new property with the help of Mann. Tony was extremely helpful. The whole moving process felt smooth and swift due to their help.... Read more
11th Dec 2023 (1 year ago)
A rahman
Worst website ever, not user friendly at all! Shame... Read more
11th Dec 2023 (1 year ago)
D Smith
We have recently completed a move into a rental property and found Liam and Tony to be super helpful throughout the process, both super professional and friendly! Would highly recommend Mann lettings. Thank you both :)... Read more
Tenant
22nd Nov 2023 (1 year ago)
C Cc
Working with Mann Beckenham has been a swift and easy going process in finding my ideal place of residence. Tony was very helpful, informative and considerate alongside having great communication skills. Also, Tony has great customer service skills and ensures customer satisfaction alongside providing ongoing support for any further enquires if needed. Overall, the team was great! Thank you.... Read more
23rd Oct 2023 (1 year ago)
P Dixon
I couldn't thank Mann Beckenham enough. I rented with Liam and Tony my property for several years and always found great tenants. I then was passed to Craig in the sales department and it was a smooth transaction from start to finish. Thank you Mann Beckenham... Read more
Seller
20th Oct 2023 (1 year ago)
G Ollive
What makes Beckenham Branch different is that they go the extra mile. Keep you updated and even chase solicitors if required. The whole team is friendly and seem to work well as a team. Would definitely recommend Mann in the future... Read more
20th Sep 2023 (1 year ago)
R O'Brien
Craig Rose, the Branch Manager, was excellent. He was approachable and available. He chased things up as soon as he was alerted to them. If it wasn't for him, the whole process of buying would have been a lot more stressful.
Rena Heron assisted him and was excellent too.
They both really understood what buying a house meant to me and pushed the sale through under demanding timescales.... Read more
Buyer
20th Sep 2023 (1 year ago)
C C
Utterly awful. Accepted an offer and played us along. Dishonest and untrustworthy. Lived up to reputation of estate agents of old. Avoid.... Read more
6th Sep 2023 (1 year ago)
P Dixon
Tony and the team at Manns were efficient and professional throughout our letting process. It was both swift and seamless. We look forward to the ongoing management service and support you are offering. We are in no doubt, that our property is in good hands for the duration of the tenancy.... Read more
Landlord
2nd Sep 2023 (1 year ago)
G Bhardwaj
We had a great time working with Mann Letting Agents to find out perfect rental property! Tony worked with us every step of the way and kept us informed, eventually helping us find our perfect place. Would highly recommend using this letting agency!... Read more
Tenant
31st Aug 2023 (1 year ago)
I Darcy
Amazing service from start to finish, couldn't have asked for a better team to support with my move! Tony in particular was always on hand to ensure I was comfortable with the proceedings and kept up to speed at all times. Can't fault my experience with Mann.... Read more
27th Aug 2023 (1 year ago)
S Johnson
Antony and Liam really made my first letting experience in the UK seamless. I'd highly recommend them if you're looking for a new lease.... Read more
Landlord
22nd Aug 2023 (1 year ago)
J F
Working with Craig has been a headache. He’s an unprofessional liar who comes off like an absolute prick. His communication is beyond lacking and I don’t understand how someone with no empathy or intelligence has gotten to this position. We’ve been trying to by a place for five months and have been lied to repeatedly by him and he’s never responsive in a reasonable period. He’s caused great distress and has no professionalism. He has made our buying experience a nightmare and I wouldn’t set foot within an agency he worked for ever again.... Read more
Buyer
18th Aug 2023 (1 year ago)
S Swan
Had Craig over to carry out a valuation on our property, Craig was professional and brimming with enthusiasm, very refreshing!
Definitely a great choice for sales and lettings in Beckenham.... Read more
Seller
18th Aug 2023 (1 year ago)
O Toulmin
We've had a really good experience with Mann Beckenham. It's not easy finding flats around London but we found a great place through them, and Tony has been very helpful and communicative.... Read more
Tenant
13th Aug 2023 (1 year ago)
D Dursun
I tried to reach them by phone 3 days in a row with 10-15 minutes gap 6-7 calls each time. No one answers the phone so I left a voicemail, called their other branch to tell them to call me on my number, left my phone number. All this effort is just to speak to someone in the company about their ad on the website which tagged as "premium". I can't even imagine their "regular" ad. It seems like their phone lines are on a vacation of their own, probably sipping piña coladas by the beach. As for their "premium" ad, I guess they're saving the real luxury experience for the suspense of actually getting in touch.... Read more
3rd Aug 2023 (1 year ago)
M Guney
I have been working with Mann for 15 years. They have been reliable and the tenants they introduced me have always been nice and decent people.... Read more
Landlord
1st Aug 2023 (1 year ago)
A O'Neill
First time letting a property through Mann. Very pleased with the professional and friendly service I recieved from both Liam and Tony.... Read more
Landlord
2nd Jul 2023 (1 year ago)
A Hamidi
They are tooo good... Read more
29th Jun 2023 (1 year ago)
A Collari
Great service, very professional and friendly staff. Easy utility set app application and guidance throughout the renting process finalising with a surprise, quite nice little gift box. The best service available.... Read more
Tenant
6th Jun 2023 (1 year ago)
P McG
Tony & Liam were personable and professional right from the start. Thx you for helping me to secure the property to rent. Lovely peeps... Read more
Tenant
27th May 2023 (1 year ago)
S Stringfellow
Super friendly and accommodating team at Mann’s. Tony and Liam both extremely solution focused to any unexpected circumstances - thank you for looking after us!... Read more
25th May 2023 (1 year ago)
0 1
I dealt with Robin and Liam, both were amazing, professional, and made the process so easy. I have nothing but good things to say and hoping to come back to then if I move in the future. :)... Read more
1st Apr 2023 (1 year ago)
Sean
We've had a great experience moving in to our new flat. Robin and Liam were very helpful in the leasing process and responded to any questions we had in good detail. Would recommend!!... Read more
Tenant
31st Mar 2023 (1 year ago)
Nicola
This is the second time I have rented out my property through Mann Beckenham and I would like to thank Liam and the team for their valued help and professionalism. Liam is always very cheerful and patient and goes the extra mile to assist. I have now moved onto a full management service and look forward to working with him in the future.... Read more
Landlord
21st Mar 2023 (1 year ago)
S Murmann
Team was great, especially Robin, who was very down to earth and transparent about everything. The process was smooth and easy.... Read more
1st Mar 2023 (1 year ago)
N Rajendram
Recently moved into my first flat managed by Mann. Don't have any complaints. Robin was and continues to be friendly, attentive, and communicative.... Read more
Tenant
1st Mar 2023 (1 year ago)
D Adams
Just used Mann to rent our first property. Robin was friendly and very helpful. Everything moved quickly.... Read more
Tenant
28th Feb 2023 (1 year ago)
D Bramhill
Great service given by Lara - found us a great flat and managed process really well. Good personal service.... Read more
21st Feb 2023 (1 year ago)
E Miller
I broke my tenancy agreement because of the build up of raw sewage due to an issue with the toilet drain. Despite repeated requests, the letting agency did not resolve the issue in a timely manner, leading me to involve the Bromley Housing Enforcement Team. I also received my security deposit a month later than expected. I am taking steps to bring it to the attention of the Property Ombudsman in the hopes of preventing similar issues for other tenants in the future.... Read more
Tenant
10th Feb 2023 (2 years ago)
T Lueshing
Me and my partner were having a lot of difficulty with our previous home we had been renting. We approached MANN as we saw a property that would be right for us however I wouldn’t lie and say that our previous landlords and problems had left a bitter taste in our mouths. Lara at MANN however has gone above and beyond in helping us acquire our desired home, always at the end of the phone and putting in extra effort when she didn’t have to. It has been an absolute pleasure working with someone who is genuine and wants the best for you. Very grateful for such amazing service and pleased to say we’re on our way to pick up our keys to our new home now. Thank you again for everything Lara.... Read more
Tenant
31st Jan 2023 (2 years ago)
D Llewellyn
I have nothing but praise, particularly for Jamie. It's the first time I had sold a property, had no idea if I had chosen the right company, and the whole process I was worried about. Mann made it so easy. They explained everything so well, and guided me each step if the way. I felt I could completely trust them. We were buying another property (with a separate estate agent) and those owners were really messing us around. Jamie was incredibly helpful. He was so friendly, trustworthy, approachable, helpful and cared. I felt we were very lucky to have him. He kept us regularly updated, we knew where we stood, and I could not have asked for more. For anyone who is considering selling a property, I know from experience it can be so hard to choose between estate agents. All I can say is Mann were exactly what I wanted, which was to make the process easy, to be accessible to contact when asking for updates/advice, and to have an agent I could trust.... Read more
Seller
6th Dec 2022 (2 years ago)
K kemal
Lara Reid from Mann Lettings in beckenham was the most patient,helpful and understanding agent I have come across over the last 3months of searching.
Lara called when she said she would, kept me updated with changes instantly and was understanding in the current situation I was in.
With all the bad experiences I have had with letting agencies I would always remember and come back to Mann as Lara was amazing as well as the team at Mann.... Read more
Tenant
24th Oct 2022 (2 years ago)
K Glen
Robin was extremely helpful, efficient and kept me updated through every step of the process. Would definitely recommend to anyone looking for a new place, these guys helped me find a perfect home :)... Read more
20th Oct 2022 (2 years ago)
D Larkins
The Team in Beckenham are incredibly dedicated and focused. I like to give a special thanks to Liam who is always on hand to help and maintained patience throughout. Thank you Liam for your support and guidance throughout the process.... Read more
9th Sep 2022 (2 years ago)
N Santhosh
I have recently rented a property from Mann,Beckenham. I can't thank enough Ms Lara Reid (particularly)and Mr Liam McIntyre for their guidance throughout.Highly professional and genuine,they sorted out the whole process of letting like nobody else.A big thank you from my ????. We'll give them 10/10 for the excellent customer service.... Read more
25th Jul 2022 (2 years ago)
J hodges
Tom and Jamie were amazing the whole way through the process. As a first time buyer, the moving process was all new to me but they kept me updated frequently and were always at the end of the phone to answer any questions I had. I can't recommend them highly enough. Thank you Mann. I love my new flat!... Read more
22nd Jul 2022 (2 years ago)
K N
Liam has been wonderful from the word go- incredibly professional, very personable and friendly as well as patient. Always willing to go the extra mile to ensure we had everything we needed. I can't recommend Liam enough!... Read more
22nd Jul 2022 (2 years ago)
S Abbas
Rented a property via these guys - helping me find an excellent rental in record time (within a week). They went above and beyond, being super helpful thoughout the process. I cannot recommend them enough!????... Read more
18th Jul 2022 (2 years ago)
E welch
Recently rented a property through Mann in Beckenham. The team were a great help, especially Liam, he went out of his way to find a property that suited us and our requirements. Would highly recommend, he found me the property quite quickly and ensured I moved in within as little as a week, the customer service I received from Liam was an outstanding touch and made a stressful situation, reassured, calm and a smooth process!... Read more
18th Jul 2022 (2 years ago)
Y Seth
Had very good experiance of interacting, doing transaction with support of Mann Sales and Letting Agent, Beckenham. Very professional, agile and prompt. Really worth 5 star Rating.... Read more
12th Jul 2022 (2 years ago)
T Hance
Mann & Co have successfully exchanged contracts today on the sale of my Grandmothers former home. Thanks to Laura (particularly) and the team who provided great advice throughout and were very tenacious in chasing the chain and resolving issues to ensure that this occurred asap.... Read more
7th Jul 2022 (2 years ago)
T Denyer
Absolutely the best service we could have asked for. Laura and her team looked after us at every stage and took away a lot of the worry associated with selling a house. She and her team checked in with us regularly and actually cared about how we were doing. Could not recommend enough!... Read more
17th Jun 2022 (2 years ago)
DipsMusic
We just want to thank Robin, Lara & Liam for supporting us with securing our first property. They were very patient, diligent and thorough, ensuring that the process was smooth and keeping us updated every step of the way. We are very appreciative and grateful for all their work! Brunelle & Dipo x... Read more
25th May 2022 (2 years ago)
O Akanmode
What i find most intriguing is the speed with which they were able to get me sorted with my flat, while also being very professional at it. Definitely one of the best letting agencies.... Read more
Tenant
11th May 2022 (2 years ago)
Very friendly agents, good knowledge of the area and how the housing market is going ... Read more
Seller
10th May 2022 (2 years ago)
S Stead
Thomas at Mann’s was great in finding a flat for me which covered all my requirements. He made the whole process easy and kept me informed at every stage. I would certainly recommend Mann’s.... Read more
Tenant
10th May 2022 (2 years ago)
A Adams
They made everything so easy. My flat sold within a couple of weeks and it was a real team effort! It didn’t matter who I spoke to, I felt reassured and updated constantly. Tom was particularly patient with all of my endless and probably silly questions.... Read more
Seller
6th Apr 2022 (2 years ago)
G Ryder
Absolute 5 star service Liam and the team were very attentive and catered for my every need. Very happy and would highly recommend ????... Read more
25th Mar 2022 (2 years ago)
D H
Really excellent service overall. Superb communication throughout and Laura was a pleasure to deal with.... Read more
11th Mar 2022 (2 years ago)
A Powell
Liam and Lorna were just great. Professional, and very caring. They helped us through the difficult renting process, for which we're extremely gteful.
All the staff were cheerful and plesent, which made for a nice atmosphere. A definite yes from me ands from my partner.... Read more
Tenant
1st Mar 2022 (2 years ago)
A Rice
Liam was a great help finding our flat in Beckenham. Service was great and Liam was able to make things happen very quickly.... Read more
Tenant
8th Feb 2022 (3 years ago)
A Carpenter
Highly recommend the letting team at Mann Estate Agents. From start to finish, the service was impeccable: they listened, took needs into account and provided some great options that aligned with my schedule. 10/10.... Read more
Landlord
2nd Feb 2022 (3 years ago)
L Watson
Very helpful we were grateful for all the help we had from Laura in buying our first flat, always responded to our many questions and really helped push our deal over the line when the solicitors were being slow... Read more
Buyer
28th Jan 2022 (3 years ago)
W Road
Highly recommend Mann Estate Agents for selling your house, especially the Beckenham Branch, they were brilliant.
After a valuation where they actually listened to us and took our needs into consideration, they organised 10 viewings for the 1st Saturday, and another 8 on the following Tuesday, and only brought qualified buyers. That was it, only 2 viewing days and we got 2 offers, 1 of which we accepted. Highly recommend them.
They also helped keep the sale moving forward right up to exchanging and completion, making sure we knew if anything was slipping and needed to be chased.
Will definitely only go through them again.... Read more
Seller
11th Jan 2022 (3 years ago)
J Zepeda
Mann Beckenham were more than amazing throughout the entire process, not only did they go the extra mile due to unforeseen circumstances, but they made sure that our completion on our purchase actually completed.
Laura was fantastic and is a massive asset to the company, so helpful, friendly and sympathetic.
Would definitely recommend Mann Beckenham to absolutely anyone.... Read more
Buyer
17th Dec 2021 (3 years ago)
S Zepeda
I honestly can’t thank the team at Mann Beckenham enough. I’ve never met a team of such nice people who just genuinely want to help. Our completion day arrived and unfortunately various things went wrong. I had a lorry full of our stuff, I had a two year old and no keys to our new place. Laura was amazing, and went above and beyond to make sure we were ok. Not to mention the fact she managed to get the rest of the team to help unload our van. What a team! Finally we have our keys and are settled.
Thank you! Absolute life savers. If you want an estate agent that is kind, understanding and helpful then this team are just that.... Read more
17th Dec 2021 (3 years ago)
B McGuinness
Renting a new property can be very stressful but the guys and Mann really made it plain sailing. I have to give extra thanks to the manager Liam who gave me complete reassurance and faith in his ability to find me my perfect home.... Read more
Tenant
17th Nov 2021 (3 years ago)
Natalie
After struggling for about 8 months to sell my flat with a different Estate Agents, I decided to cut my losses and appoint Mann. From the off Laura was professional and personable and amazingly, within a week, I had a buyer!
I was given regular updates and feedback and whenever I had any queries she was very quick to respond, nothing seemed too much trouble. I wouldn’t hesitate to recommend Mann to friends and family. Their positive and professional attitudes definitely helped to take some of the stress out of an otherwise very stressful process.... Read more
Seller
16th Nov 2021 (3 years ago)
C Wycherley
Overall excellent, very helpful in helping me buy a property through them
Ryan acted as the mortgage broker and has a fantastic knowledge of the area that I didn't see in other brokers I discussed with.
Laura has been very helpful in helping to trying to help remove blockers that were occur between solicitors throughout the whole chain and generally keeping things moving... Read more
Buyer
18th Sep 2021 (3 years ago)
K Hoskins
Mann were responsive to any questions I raised throughout my selling process. The support I received from Laura in the final stages of my sale was invaluable in getting it over the line. Thank you again, it made a stressful situation a lot more manageable!... Read more
Seller
16th Sep 2021 (3 years ago)
Nancy
Great service from Liam and Tyreece helping me get my flat. Any questions I had were answered and the team were really friendly. Highly recommended.... Read more
Tenant
9th Aug 2021 (3 years ago)
O NW
Kept me informed at all times and got me the price I expected to get... Read more
3rd Aug 2021 (3 years ago)
C Zammit
The staff were vey helpful. They kept me informed at all stages and once the offer had been accepted they ensured everyone kept to their timetable. They had to chase the solicitors and also the buyers. This was a particularly awkward time because of the rush by an unusual number of buyers who were trying to beat the stamp duty holiday.
All I can say is that they were excellent and much easier to deal with than other well know chains.... Read more
Seller
2nd Jul 2021 (3 years ago)
Y Chen
We chose Mann Beckenham through our neighbour's recommendation and we've been very impressed with the services they offered. Everyone in the team are welcoming and professional and we feel valued as their clients. Laura and Callum were very dedicated and efficient. In hindsight, our move wouldn't have happened so smoothly without their assistance. I highly recommend their services.... Read more
1st Jul 2021 (3 years ago)
M Harrington
Selling a house is always a stressful process - letting go of a building that means so much. Mann treated the whole process with sensitivity and respect for my plans and timing which were all a part of a changing life.... Read more
Seller
1st Jul 2021 (3 years ago)
J Pereira
I would like to highly recommend Ryan Broadbridge, Senior Mortgage & Protection Consultant - Ryan led me through the process of arranging a mortgage for my new home with a high degree of professionalism and expertise! Fantastic service. 30.06.21 Just to update that Ryan also worked very hard to arrange remortages on my buy to let properties - again, excellent service all the way through.... Read more
Landlord
30th Jun 2021 (3 years ago)
E Raymannova
Me and my partner we're so happy with our new property. Thanks for Lara and Tyreece. Very professional.... Read more
Tenant
27th Jun 2021 (3 years ago)
I Medrega
The Mann agency Beckenham helped us to find our dream house and agent Tyreece Blake helped us a lot to get everything done very fast. He is a very hard working and very professional. He really likes his job, you can see this.
I would highly recommend agent Tyreece Blake and the Mann agency. Keep it up the great work.
Thank you very much for helping us!... Read more
Buyer
16th Jun 2021 (3 years ago)
D B
I would highly recommend Mr agent Tyreece Blake.
He is very professional and he helped us in everything that we need to be done.
Thank you very much!... Read more
16th Jun 2021 (3 years ago)
C Hager
My partner and I had a flat viewing with Thom Plumb and another colleague from Mann. It was hands down the best flat viewing with an estate agent we've had in London. We were extremely appreciative and happy with the way the agents handled the viewing. They were both prompt, friendly, knowledgeable on the flat and surrounding area, happy to suggest options for improvement once we asked, weren't pushy at all and spent time with us in the flat. It was a pleasant and refreshing change to our stressful property search.... Read more
15th Jun 2021 (3 years ago)
A Therrien
We couldn’t have been happier with the service from Callum and Laura. Both of them are unfailingly prompt in responding to queries, proactive in chasing, utterly professional, and always a pleasure to deal with. If ever they weren’t working, their colleagues were extremely helpful too.... Read more
21st May 2021 (3 years ago)
M Wax
How refreshing to work with a lettings agent who goes out of their way to help, and tries to find your ideal property. Liam was an absolute star and I highly recommend.... Read more
Tenant
10th May 2021 (3 years ago)
H Williams
The Mann team did an excellent job with my house sale from start to finish and despite the difficult circumstances of COVID-19 ensured the sale went ahead as efficiently as possible.... Read more
Seller
11th Feb 2021 (4 years ago)
Phipps
Very friendly and useful service, doing everything possible to ensure a smooth and expedient sale.... Read more
Seller
10th Feb 2021 (4 years ago)
J Capy
I had been looking for a flat in Beckenham for over two years and was near to giving up when I walked into the Mann office. I honestly didn’t have much hope they would be able to help. So I gave my details to Emilia Parmar and went home thinking that was that. Then - the very next morning! - Emilia contacted me with a property that exactly fitted my criteria and more! She had obviously taken careful note of all my ‘wants’ when I saw her so as to be able to match me to this perfect property. I was really so impressed with this personal commitment to me as a customer and Emilia hasn’t let me down through this whole process. She really is an asset to this company and customers. As well as all that she is friendly, professional and hugely capable. Thank you so much Emilia and Mann & Co.... Read more
Buyer
9th Feb 2021 (4 years ago)
A Sadowski
A big thank you to Emilia who helped us in the purchase of our first home in the Beckenham area. She was very supportive and dedicated, even during the lockdown period. Would recommend Mann in the future for sure!... Read more
Buyer
6th Feb 2021 (4 years ago)
F Parry
Had a very smooth buying process with the help of Emilia Parmar who listened very carefully to my requirements and found a perfect match. We went from offer to completion in what was surely record timing thanks to Emilia's chasing and project management. Thanks!... Read more
Buyer
5th Feb 2021 (4 years ago)
R Saunders
We have been very impressed by the service provided by Mann in Beckenham. From serving notice on tenants to arranging and overseeing work on the property Scott was helpful and responsive throughout. He even managed to find new tenants for us the same week the property went on the market (which was the week before Christmas!). Having Mann manage the property has taken a weight off my shoulders and I would highly recommend them.... Read more
Landlord
22nd Jan 2021 (4 years ago)
B Ami
We worked with Ryan, who acted as our Mortgage Advisor throughout our house purchase. Ryan was absolutely brilliant throughout the whole process - as first time buyers, we needed a lot of questions answered and reassurance, and he was always on hand to answer our questions, provide advice and generally help us out! He stayed in touch throughout the whole process and was invaluable in helping us with our house purchase. Thank you Ryan for all of your help! We would recommend his services to anyone.... Read more
Buyer
12th Jan 2021 (4 years ago)
S Burtenshaw
Friendly professional staff. All queries dealt with in a timely manner.
My tenants were also impressed with Mann Beckenham. Would highly recommend them.... Read more
Landlord
20th Nov 2020 (4 years ago)
Z Austin
Thank you to Scott, Lara and Liam for helping me find a flat at such short notice. With a turn around time of 7 days from start to finish I am majorly impressed. Professional, punctual and keep to their promises! Thank you the 3 of you! Will be recommending you to everyone in Beckenham!... Read more
23rd Oct 2020 (4 years ago)
L Farrell-Evans
Since our initial viewing of the flat, the team at Mann lettings of Scott, Liam and Lara have been incredibly professional, attentive and diligent in their work to help us secure our flat in a short time-frame. They are by far the best lettings team I have ever have the pleasure of working with!... Read more
Tenant
30th Sep 2020 (4 years ago)
O Messina
The team were professional, helpful and willing to support in every way they could. They provided us with all the correct information needed. The process was smooth and easy for us which made us feel at ease and comfortable.
Liam, Lara and Scott were absolutely fantastic from the start and have kept in contact to ensure we are happy and well our end.
We are extremely happy with the property and support from Liam McIntyre who has been fantastic from the get go.
I recommend the team to anyone. Absolutely brilliant!
Thanks Mann Lettings.... Read more
Tenant
8th Sep 2020 (4 years ago)
A Bawa
We had a very pleasant experience getting a flat with Mann estate agents. Liam in particular is very professional and made the whole process very comfortable for us. They take care of every little detail and go out of their way to accommodate you. Highly recommended.... Read more
Tenant
22nd Aug 2020 (4 years ago)
Scott
Recently let a property through this agent and had a very positive experience. Our estate agent Liam was professional, friendly and very quick to respond to queries throughout the process. I would definitely recommend this estate agent for anyone looking for a property in Beckenham and will definitely consider them for any future property searches.... Read more
Landlord
19th Aug 2020 (4 years ago)
D Thompson
Ryan Broadbridge helped us with our mortgage and was fantastic - from start to finish he explained everything clearly, helped answer questions, followed up the estate agents & solicitors, found a mortgage that worked for us and much more. I'd very highly recommend him if you're purchasing a house!... Read more
Buyer
7th Aug 2020 (4 years ago)
T Moin
I had a great experience finding a rental property, in particular, dealing with Liam McIntyre. He was highly responsive, honest and helpful throughout the process - especially as this was in the middle of lockdown so viewing was entirely virtual. I liked the fact that Mann and Co weren't showing properties in person - even if the place was empty - as some other agents were still doing. This gave me assurance of Mann & Co's professionalism and what to expect from them as property managers - I was confident that the apartment I eventually moved into was "safe", clean and maintained to a high standard and that if I had any issues, it would be promptly addressed. Highly recommend going with Mann & Co. - really lovely to deal with them and it was clear that this was more than just a job, but seeing the end result - a happy tenant settled into a new home - was something they really cared about. This made the stress of moving so much easier, thank you so much!... Read more
Tenant
12th Jul 2020 (4 years ago)
L T
Could not recommend this branch of Mann & Co highly enough in particular Emilia and James. During the Covid lockdown and with very little staff, we were still able to communicate and receive regular updates on our sale. Although the process took longer than usual they made a bad situation bearable.... Read more
Seller
8th Jul 2020 (4 years ago)
D Burke
The agents at Manns really do go above and beyond to chase down parties in a sale - keeping on top of the buyers, sellers and conveyancers.
We were pleased with the number of viewings they got to our flat (in Jan 2020) and also with the price they were able to achieve for us.
I would advise - do not go with their panel of conveyancers. There was zero benefit with the portal, and the conveyancer that we were given was dreadful. They dragged the whole process on weeks/months - I only wish they had dragged it on 2 more weeks and we would have made it to the stamp duty payment holiday!
I would certainly sell a future property with Manns.... Read more
Seller
8th Jul 2020 (4 years ago)
A Forder
Being first time renters we were unsettled by the process and being let down by a previous agent. We dealt with Liam from Mann and I can honestly say that without him we wouldnt have found the property we were looking for.
Liam was informative and honest at every single stage. We were kept in the loop on everything and for me communication is key!
It has been such a pleasure working with Liam and Mann and I would highly recommend using them.... Read more
Tenant
2nd Jul 2020 (4 years ago)
G k.
Wow! Where can I start? The people at this agency are so helpful and professionals. Liam was the agent that help me find a house. Thank you so much you are a great agent and kind person,my partner and I appreciate your help.... Read more
19th Jun 2020 (4 years ago)
J Davies
This estate agent is not to be trusted one little bit. They play games with purchasers informing them they can't get hold of the vendor and then hang the offer out there until they attract a bidding war. Typically saying one thing and completely doing the opposite. Stinks of dishonesty.... Read more
12th Mar 2020 (4 years ago)
K whitlock
Would like to thank all at Mann, you guys were great, always cheerful and very precise. It has been an absolute pleasure. Liam and Scott thanks for everything.... Read more
2nd Mar 2020 (4 years ago)
L Mackenzie
Wonderfull experience with this estate agent!! The team in particular that dealt with us included; Liam, Scott and Lara. All very friendly and knowledgable. They made this whole experience relatively stress free. We are now living happily in our new property. Would highly recommend going through this agency.... Read more
Tenant
19th Feb 2020 (4 years ago)
J Hulce
My main contact at Mann was Liam in Lettings and his customer service was really friendly and thorough. He really listened to what we needed in a home and was very attentive, much more so than most of the other lettings agents I've seen in Beckenham & London in general. I really appreciated how quick he was in contacting me about prospective properties and never put on any pressure about making a decision.... Read more
4th Feb 2020 (5 years ago)
C Au
It has been a pleasure working with Mann. Comparing to the other agents that I have worked with, they are extremely polite and responsible. I received constant updates on my property for let and they also gave me constructive advice. Thank you Scott!... Read more
Landlord
31st Jan 2020 (5 years ago)
P Winters
Piara, Scott, Liam and Lara have been a pleasure to deal with in recent months over the refurbishment and subsequent marketing of my two flats for rent.
Piara has been consistently dynamic and easy to reach throughout the refurbishment process, obtaining quotes with speed, liaising with contractors and making sure the work got done with a minimum of fuss.
Scott, who I’ve known for several years now, found me tenants quickly - he’s knowledgeable, experienced and gives great advice in all aspects of lettings.
I now have both my Beckenham rental properties with Mann and would highly recommend them to any landlord in the area.... Read more
Landlord
6th Dec 2019 (5 years ago)
D Aleksandrov
Perfect communication, nice persons. Helped us to find new home very fast with minimal efforts from our side. I recommend Liam, Scott and Lara as highly professional team.... Read more
Tenant
6th Dec 2019 (5 years ago)
D Vashee
What a great service very professional and prompt.... Read more
31st Oct 2019 (5 years ago)
Muizz
Great People, Great team with Lara, Scott and Liam , very supportive... Read more
14th Oct 2019 (5 years ago)
C Smith
I needed to find a comfy and suitable home for me and my son to move into within a short space of time. Mann Lettings helped me with this and was able to recommend a lovely property which I am set to move into soon ! The assistance from Lara Reid , Liam and Scott has been second to none and I am glad I chose this estate agents. They were extremely patient and efficient and I would highly recommend using them . Thank you !... Read more
Tenant
27th Sep 2019 (5 years ago)
Q Salmeron
Me and my girlfriend have been struggling for a little while to get a flat because of many reasons (one of these being that we are both from outside of England) and yet, our agents Lara, Liam and Scott have been working so hard to help us get the flat we had our eyes on quickly, and safely; Answering all calls, texts or mails within minutes.
It has been a crazy ride, but they sure made it a lot easier than it should have been. Huge credits to their company.
Thank you... Read more
Tenant
25th Sep 2019 (5 years ago)
S Austin
Mann sold our property and were very easy to work with. They made sure that the sale went through as swiftly as it could do. We had a very good experience!... Read more
Seller
23rd Sep 2019 (5 years ago)
J Morton
Everyone was great and the process swift, efficient and professional. Ryan Broadbridge was fantastic to deal with and would recommend his services in the future.... Read more
18th Sep 2019 (5 years ago)
K Moore
What lovely helpful people, Scott, Liam and Lara were! Even with my crazy questions and worries they helped me with everything and nothing was too much trouble. They made the whole experience so much easier, I would recommend to anyone... Read more
17th Sep 2019 (5 years ago)
J Nickalls
Mann were the selling agent when my daughter purchased her flat. We found all those we dealt with to be polite, helpful and straight forward.
They kept us well informed. Thank you for the good service.... Read more
Buyer
12th Aug 2019 (5 years ago)
W Franco
The manager is very unprofessional and drag there feet in returning our deposit.
I would not recommend.
Poor service!
If there was a lower rate than 1* ... i would give it...
I left feeling like they treated us as if the manager had a personal issue with us!
EXTREMELY DISAPPOINTED!!!... Read more
Tenant
26th Jul 2019 (5 years ago)
A Godfrey
Emilia was extremely helpful and patient throughout the process of purchasing a flat. Mann's service was great and I would definitely use them again in the future.... Read more
Buyer
24th Jul 2019 (5 years ago)
W butt
Did a great job in difficult circumstances of a chain, will be using you guys again. Thanks... Read more
18th Jul 2019 (5 years ago)
L Brown
The service I have received as a landlord over the last few years has been second to none!! These guys really know their stuff and are hot on anything that may come up. They found superb tenants for me quickly who have now been with us for two years and are great! Piara our property manager is so on the ball and makes my life so easy managing anything that is needed quickly and professionally. Honestly couldn’t be happier with the support, advice and service from these guys. Looking forward to many more years in partnership.... Read more
Landlord
11th Jul 2019 (5 years ago)
S Sullivan
We had a really positive experience buying our first property with Lucy Adamson through Mann Beckenham. The office administrator Amelie & branch manager James also helped to make the experience as easy and straight forward as possible ! Would recommend using Mann... Read more
Buyer
1st Jul 2019 (5 years ago)
G Noakes
A first class service delivered by staff who kept me informed every step of the way.... Read more
1st Jul 2019 (5 years ago)
R Fok
Piara Ullah has been very helpful and responsive in getting quotations and follow up with the replacement of the boiler for our tenant.
Raymond.... Read more
Landlord
11th Jun 2019 (5 years ago)
K tsui
Keeley in the property mgt department has been
absolutely supportive with attention to detail and emphasis on quality of service.... Read more
8th Jun 2019 (5 years ago)
A bone
By far the best estate agents in Beckenham! Lucy showed us quite a number of properties throughout our search - she was always on time, very professional, courteous, and we never felt any pressure from her to pursue a sale - very impressed! Thankfully, we ended being able to buy a property through Mann and the process was largely hassle free - very much appreciate the efforts of the office team to make it so!... Read more
Buyer
7th Jun 2019 (5 years ago)
N Afoa
I had a great experience with MANN and the service from Scott and Lara who helped me in to my new place in beckenham. The process was a breeze and even on a very busy week for them they were great to work with. All the info i needed going forward with property was all precisely presented and communicated to me.... Read more
Tenant
18th May 2019 (5 years ago)
B Harris
I couldn’t recommend Mann & Co enough. They have provided me with an excellent service, found me great tenants and more importantly taken the stress out of the letting process.... Read more
Landlord
9th May 2019 (5 years ago)
J Nunn
Great team and very helpful, and Lara and Scott were very helpful and provided me with plenty of options when looking for a property. Can’t thank them enough.... Read more
8th May 2019 (5 years ago)
L Peraza
Lara and Scott were amazing sorting the flat for me. I got a very nice flat south London and the agency also sorted utility bills and contacted the council for the council tax. This was really appreciated because I just started a new job, and I didn't have time to sort these things out myself while starting my new role. So far the agency has been really nice.... Read more
Tenant
8th Apr 2019 (5 years ago)
C Beck
Scott Mathews & Piara Ullah - we cannot thank you enough!!! You are AWESOME!!... Read more
6th Apr 2019 (5 years ago)
G E
Both Scott and Lara have been amazing from start to finish with my move.
Professional, helpful and always going the extra mile.
In terms of the property management Piara Ullah has also been incredible, she is prompt with her responses and ensures the 'job' gets completed in a timely manner whilst keeping you up to date every step of the way.
Highly recommend using this branch of Countrywide... Read more
Tenant
5th Apr 2019 (5 years ago)
Laura
We rent through Mann and our property manager, Piara, has been brilliant - really quick to respond to emails and so helpful!... Read more
Tenant
13th Mar 2019 (5 years ago)
M field
Amazing estate agents. So helpful, they went above and beyond to make my experience as stress free as possible. I cannot rate the whole team highly enough.... Read more
11th Mar 2019 (5 years ago)
J Michael
Amazing service from Scott and Lara. You helped me find an ideal tenant in a very short time frame. You delivered on exactly what you said. Cant thank the team enough!... Read more
Landlord
27th Feb 2019 (5 years ago)
H Weeks
Amazing service from the team. Scott and Piara are always happy to help and have made being a landlord easy and stress free. Thank you so much for your on going efforts!... Read more
Landlord
3rd Feb 2019 (6 years ago)
Z ahsan
Our new property manager Piara Ullah is simply amazing. Had a leak in the bath tub last night that was affecting our neighbours downstairs and reported it to Piara this morning by email. By 3pm the same day, plumbers were here to fix the problem. All sorted by 3.30pm. Fantastic, efficient service. Keep up the great work!... Read more
Tenant
9th Jan 2019 (6 years ago)
A Woods
High level of customer service with a very prompt response time from Keely Wesley who manages a rental property for me. Keely, has always delivered on every request and manages client and customers’ expectations. Thank you Keely.... Read more
Landlord
22nd Nov 2018 (6 years ago)
A N
I had great service from Emilia Parmar and Dominique (now at Sydenham branch). They were friendly and honest and I did not feel pressured into anything. Always respectful and understanding of a buyers problems. James from the beckenham branch helped coordinate my purchase and to chase up solicitors on both ends when it was taking too long.... Read more
Buyer
21st Nov 2018 (6 years ago)
F Glenn
Sam and her team are just wonderful.
Nothing is too much bother and their communications are super quick and to the point. They have found all of my tenants for me over the years and there has never been a single problem! Not one!
Very grateful landlord
FG... Read more
Landlord
6th Nov 2018 (6 years ago)
P Thompson
Outstanding service from Mann in Beckenham. Thank you to the staff who were very friendly and supportive.... Read more
24th Oct 2018 (6 years ago)
K Lalobo
Great service from the staff at Mann who went above and beyond to ensure we got our lovely house. A Special thanks to Krystina , who has been very helpful and has always looked out for us. Thanks Guys!... Read more
Buyer
18th Sep 2018 (6 years ago)
R Stuart-Turner
We received very professional, prompt and helpful service from Mia and Emilia at Mann Beckenham. We were sent links to relevant properties that met our criteria, one of which we ended up choosing and have now moved into. Thank you for your help, I would highly recommend.... Read more
Tenant
17th Sep 2018 (6 years ago)
S mutiso
Awesome and Professional staff.
Lightening does not strike twice but they have helped me find a home twice now and on all occasions the focus was always getting me settled as soon as possible within my criteria.
Just like myself am sure you wont be disappointed.... Read more
6th Sep 2018 (6 years ago)
A Escudier
Reactivity and professionalism, highly recommend this agency especially Mia!... Read more
5th Sep 2018 (6 years ago)
K Barratt
All the Mann staff were punctual, polite, helpful and knowledgable! Indeed, I could not, as a novice landlord, have found more professional service. The process went very smoothly, including the marketing and inventory and check-in. Staff were enthusiastic, encouraging and endlessly patient with my pesky questions... I recommend them unreservedly.... Read more
Landlord
5th Sep 2018 (6 years ago)
V London
Mann estate agents found me a lovely flat. Mia Hugill in particular was fab! Very efficient and helpful. Thank you!... Read more
Tenant
23rd Aug 2018 (6 years ago)
N Parr
Couldn't recommend Mann in Beckenham
more highly for their professionalism, punctuality and rapid response time to my questions throughout the whole process. Krystina was an absolutely pleasure to deal with so if your seeking for help with letting or rental don't hesitate to contact her, I will be in the future.... Read more
Landlord
17th Aug 2018 (6 years ago)
A Crawford
Had an amazing service from Mann countrywide estate agents with especially amazing and helpful service from Krystina. She was always super helpful, answered all of my questions and nothing was ever any trouble. I would highly recommend Mann and I would definitely use them in the future.... Read more
2nd Aug 2018 (6 years ago)
G Price
Absolutely 1st class service! had trouble finding a place for a month or so, finally went to Mann in Beckenham and the staff couldn't be more helpful, before we knew it we had a place - move in ready and the entire process was fast and easy. i would recommend talking to Krystina Jones although everyone i dealt with was amazing she made us feel like we were a priority and communicated with us throughout the entire process. well presented and very professional (5 STARS) :) Thanks for your help guys.... Read more
Tenant
2nd Aug 2018 (6 years ago)
R Javaheri
Very pleased with the professional service we received from Charley Thorpe, who efficiently managed a recent garden repair for us. Separately, I had a contract query, and Charley made sure that my query was fielded to the right team and answered promptly.... Read more
Landlord
8th Jul 2018 (6 years ago)
R Santos-Albert
Absolutely brilliant and efficient estate agent
I had such a short time frame to find somewhere and move due to pregnancy. I dealt with Mia and she was ever so helpful and even took the time out of her day on a bank holiday to email me and keep me updated. Due to always communicating with me and keeping me abreast of the process my move in date target was achieved. I cannot recommend this agents enough. Thank you so much Mann but especially Mia at the beckenham branch. You are truly amazing.... Read more
Tenant
23rd May 2018 (6 years ago)
M Davies
They found me the perfect flat.... Read more
15th May 2018 (6 years ago)
M Graham
Fantastic service, helped me out with finding a new property in such a short amount of time.
Mia Hugill assisted with viewings for plenty of options, as well as repeat viewings.
Krystina Jones was brilliant from the first phone call to the final signature.
These two in particular were so great at managing to get me in to the property in a shorter timeframe than expected, and in a matter of days I was in my new home.
Very happy with Mann, and the property itself, having settled in.... Read more
Tenant
20th Apr 2018 (6 years ago)
I P
Linda was great through our flat sale, proactive and fair throughout the negotiation and legal process. Thanks for helping through what can be a nerve-wracking process!... Read more
Seller
5th Mar 2018 (6 years ago)
S prathap
Had a fantastic experience with Mann. Staffs were very friendly and supportive throughout the process. Thank you guys for all your support ????????... Read more
3rd Mar 2018 (6 years ago)
L Kendrick
Unfortunately, pretty useless. Bought from them and had impersonal and fairly consistently incompetent service from our particular estate agent. She didn't listen when they called us asking questions and didn't answer questions when asked. Would recommend avoiding selling or buying if possible.
Thankfully the branch manager stepped in and fix to mistakes.... Read more
Buyer
23rd Feb 2018 (6 years ago)
R egan
Outstanding service from Jamie Johnston
Senior Mortgage Consultant, Countrywide Mortgage Services and the team.
It was my Second time using countrywide estate agent, I was impressed with the service I received and the products that were on offer I have now got a lovely home and peace of mind for The foreseeable future. Once again thank you to all at Mann Beckenham.... Read more
Buyer
1st Feb 2018 (7 years ago)
A Hegde
Krystina and Ben handled my search for a new property. they were really helpful and prompt through the whole process. I would highly recommend them for any property searches in the Beckenham area.... Read more
19th Jan 2018 (7 years ago)
R Simp
Krystina found me a nice flat within my price range very quickly and she is always very helpful if we need anything. Top marks for customer service and professionalism... Read more
Tenant
11th Dec 2017 (7 years ago)
N Vincent
After meeting many agents, I decided to use the service of Ben Davy at Mann. His professionalism knows no bounds. He explained the process to me methodically and sincerely. He secured me a tenant of highest calibre. A few months down later I had a problem with my boiler and he went out of his way to accompany three site visits and saved me thousands of pounds. I am personally indebted to his service. A great guy with a genuine aptitude to customer service.... Read more
Landlord
21st Nov 2017 (7 years ago)
M Davis
James Smith and his team were understanding of my situation, found a good tenant quickly and have given support where needed to both the tenant and myself. They always respond promptly to emails and phone calls. Highly recommend them.... Read more
Landlord
30th Aug 2017 (7 years ago)
M Roberts
As a first time buyer, I couldn't have been happier with the service I received from Lisa at Mann.
While other agents we had used were pushy in trying to sell their properties and often not arriving to viewings on time, Lisa was very professional in the way she carried out the viewing. She gave us plenty of time and space to look at the property, but was at hand to answer any questions we had.
Once our offer was accepted, she kept in regular contact and no question was ever too much. Andrew also gave very good advice when we needed to chase our mortgage application with our lender.
This excellent service made the purchase of our first home a straightforward and stress-free experience.... Read more
Buyer
12th Jul 2017 (7 years ago)
M Lawler
As landlords in the Beckenham area we have used Mann for finding tenants, rent collection and assisting with all our statutory requirements. We've always found them attentive, efficient and good at communicating. James and his team offer clear advice and have always met our expectations. Since 2014, when we first purchased the property, they have twice found us good tenants quickly and kept us very well informed throughout the process. Excellent service.... Read more
Landlord
28th Jun 2017 (7 years ago)
E Kumi
Mann Estate Agents have provided me with an excellent service. Quickly finding the right tenants for me and making the process hassle free. I would definitely recommend.... Read more
Landlord
16th Jun 2017 (7 years ago)
S Arjona
Highly recommended. They found a wonderful flat in a great location for my husband, my dog and me. Im very thakful for all your effort, it wasnt easy but you achieved it.... Read more
Tenant
2nd Jun 2017 (7 years ago)
K MAHROUS

I successfully sold my flat through Mann & Co in Beckenham, despite a few ups and downs at the beginning of the sale.
I accepted 4 offers on my flat, all to be withdrawn because certain information was not divulged to the buyer until after the sale was agreed.
After this matter was addressed, Lisa worked extremely hard to find a buyer and within the two week notice period I gave them to take my property off the market with Mann, she'd found a serious buyer, which progressed to completion within 4 months.
I'm happy with how Mann & Co rectified the issues.
My property was a difficult one to sell, being above a shop with extremely high service charges, and on a main road. Yet Lisa managed to find the right buyer.
I had previously used KFH to market the property but didn't have many viewings, so choosing Mann & Co to represent this particular property was definitely the right choice in the end.
The reason for a 3 Star review rather than a 4, is because of the initial problems mentioned above. I should not have had to remove my property off the market with them for them to provide the correct and full information to the potential buyers.
Otherwise, a good service.... Read more
Seller
20th Apr 2017 (7 years ago)
J García
Great experience with Mann Beckenham. Very professional staff.The communication during the references process was excellent and they kept us well informed at all time. Very happy with the new flat and the decision made.... Read more
Tenant
4th Apr 2017 (7 years ago)
A Murphy
As first time buyers there were a lot of things that were new to us. The team at Mann, and in particular Lisa, were fantastic. They took us through all the details, explained them very well and we're very patient. We now own our first home and we couldn't be happier. Thank you all at Mann.... Read more
Buyer
30th Mar 2017 (7 years ago)
V Draw
Lisa was great at every stage of our house buying. She took time when showing us around; was very helpful without being pushy. She stayed in touch all the way through the process, and made sure that everyone knew what was happening, and gently kept it all moving along. Thanks!... Read more
Buyer
22nd Mar 2017 (7 years ago)
H Dhugassa
Very friendly and efficient staff. I come to rent the property they manage by a complete accident but I was saved from cycle of hunting and they saved me a great deal of time. I highly recommend their service.... Read more
Tenant
12th Mar 2017 (7 years ago)
J Nakyato
We had an excellent service from the team, especially Scott who efficiently communicated with us throughout the process of our move. Thanks to Krystina and James too, we're now happily settling into Beckenham and into our rental.
We will definitely be using your services in the future..... Read more
Tenant
27th Dec 2016 (8 years ago)
M Carter
As a first time Landlord, letting out my family home, understandably I was extremely nervous and cautious. After James visited my property he gave me very clear and informative process with very realistic figures. I came on the Market and within a week Scott found me a ideal Tenant for above the asking price. This was fantastic work shown by both. Catherine helped with all the documentation making sure I had everything in place for a move in with no problems. I was very surprised just how easy this was! Great team I would recommend to anyone!!
Another year another great tenant. Fantastic work Scott, James and Krystina!... Read more
Landlord
12th Dec 2016 (8 years ago)
K Lau
Outstanding service from James Smith (Branch Manager) and the team.
It was my first time using the estate agent, I was impressed with the service - in this particular branch. I didn't bother to go elsewhere after I done some research myself, they seem is the one letting out most of the properties in BR2 - in super fast speed. So, if you are looking to let out your property or rent, this is where to go.
Thank you so much for your help, James and the team.... Read more
2nd Nov 2016 (8 years ago)
B Verne
We had fantastic service from James and Scott. They helped us find a tenant for our flat and made the process feel easy and stress free. They were professional and personable throughout.... Read more
Landlord
23rd Oct 2016 (8 years ago)
W Wig
Great service as usual from James and his team. Thank you again..... Read more
18th Jul 2016 (8 years ago)
M Guney
I've been working with James and his team for the last 5 years. As always, last month they did a great job finding me tenants in just 2 days. Their professional recommendations about making changes in the property helped me a lot. Definitely recommended.... Read more
Landlord
15th Mar 2016 (8 years ago)
A Drozdetskiy
Outstanding level of attention, quick follow ups on every question however big or small, one week from seeing the apartment to moving-in day. Professional, polite, efficient, positive.
Thank you!
Special thanks to the people who dealt with my tenancy so far in Mann Lettings Beckenham: Scott Mathews and Catherine Camp. Thank you!... Read more
Tenant
11th Mar 2016 (8 years ago)
A Moore
An excellently structured team and extremely knowledgeable.
Peter, Antoinette, Lisa and Chloe were extremely helpful and efficient with everything from logistics, marketing and pricing with excellent market knowledge...would thoroughly recommend more than the other 'agents' in the area.....Go Team Mann and Co!!... Read more
1st Mar 2016 (8 years ago)
A Jacobs
I have just moved into my flat and wanted to say a HUGE thank you to the team at Mann lettings.
I have been an applicant of there's for a couple of weeks and they kept in contact with me daily until they found me the perfect property.
The process was easy and they kept me up to date with the referencing process.
The best letting agent around!
Thank you !!
Alice ????... Read more
Tenant
5th Feb 2016 (9 years ago)
E Cook
Amazing service from the Lettings team.
Would recommend to anyone.
Thank you!!
Emily cook... Read more
Landlord
5th Feb 2016 (9 years ago)
B Murphy
Great Service from the team in Beckenham, found me a great tenant in a short space of time and achieved me a great price, what else could you ask for. Thank you James, Scott and Chloe. Would highly recommend to any landlord.... Read more
Landlord
2nd Feb 2016 (9 years ago)
S Morgan
I became a ‘fully managed’ landlord with Mann Lettings Beckenham in February 2015 for the rental of a one bedroom flat I own in the area. James Smith and his team found my first tenants for me and recently managed a renewal of that tenancy. I’ve been impressed with all aspects of the service - James and his colleagues are friendly, professional and prompt in replying to queries, getting things done and keeping me informed of progress. I would wholeheartedly recommend Mann Lettings Beckenham to any current or prospective landlord.... Read more
Landlord
26th Jan 2016 (9 years ago)
A Bradley
I was very impressed the with Mann Beckenham team. James and Scott were able to find tenants for my property within the first weekend of being online. I felt reassured throughout as I was constantly kept in the loop. Chloe and Catherine were also always able to assist me with any queries I had. Overall very pleased with the service I received from Mann and I would highly recommend.... Read more
Landlord
20th Jan 2016 (9 years ago)
J mcfarlen
The information received from the team was clear and useful. The service offered was friendly and professional. Letting the property was a new experience for me, but Scott found the right Tenants, himself and Catherine made sure the whole process went smoothly. I am glad I chose James and team at Mann Beckenham... Read more
Landlord
18th Jan 2016 (9 years ago)
M odonald
My friend referred my partner and I to Mann Beckenham. I must say we have not looked back. The effort shown from Scott, Catherine and Chloe is outstanding. I will be using them again in the future! Highly recommend.... Read more
5th Dec 2015 (9 years ago)
S George
Another year & yet again a very happy Landlord.
The Lettings Team found me a tenant within 3 days.
I Cannot fault this team in anyway ,they stayed professional through out the whole process.
I would Recomend Mann Lettings to any current landlords or new landlords.
You will not find a better team then James, Scott, Catherine & Chloe.
5 stars for you !!... Read more
Landlord
5th Dec 2015 (9 years ago)
M Lincoln
Fantastic service shown by Scott and all the team around him. MANN have found me a perfect Tenant, The Fee i payed was competitive and 100% deserved.
L would recommend to anyone wanting a trustworthy agent!... Read more
Landlord
5th Dec 2015 (9 years ago)
L 11
We have just managed to sell our one bed flat in Beckenham through Mann Countrywide Beckenham. All staff were exceptionally helpful and we felt completely supported by them when the sale proved to take a long time to complete. I would recommend them highly
Sarah and Kate... Read more
Seller
26th Nov 2015 (9 years ago)
A Tang
James and his team are very supportive and friendly. Over the years their services are excellent, professional and knowledgeable. I cannot recommend Mann Lettings Beckenham highly enough.... Read more
28th Oct 2015 (9 years ago)
I Toit
Mann Beckenham branch team were helpful throughout the process and able to assist with all matters swiftly.
Both Scott and James had a positive approach and an outstanding customer service.
Both my husband and I could not recommend more! ?... Read more
26th Oct 2015 (9 years ago)
T Nikolova
Fantastic service. It is the first time I rent a property through an agency and I must say I was lucky to find Mann Lettings. The Beckenham team was very polite and always ready to help. They supported my through the whole process with all the needed information on time and with patience.... Read more
Tenant
24th Sep 2015 (9 years ago)
N Ashton
We have started renting a flat through Mann Lettings in Beckenham and the whole experience has been great. The agents deal with any problems fast and efficiently.... Read more
Tenant
4th Aug 2015 (9 years ago)
S Richings
Fantastic Service, courtesy of Lisa. We are experienced Landlords looking to start adding properties in the area to our portfolio. Lisa went out of her way to ensure we knew what was happening all of the way through the transaction. She always responded to calls or emails and got us the information we needed without any fuss; even down to ensuring that the lettings team found us a tenant to move in on Saturday. Clearly with someone like Lisa on the team I won’t hesitate to recommend Manns to other Landlords. Sean & Peter... Read more
Landlord
6th Jul 2015 (9 years ago)
E Ward
Fantastic experience, courtesy of Lisa.
My partner and I were looking to buy our first home together. Lisa, an agent at Mann, took us around a couple of properties and really made the effort to get to know exactly what we were looking for. She also arranged for us to speak to Mann's mortgage broker.
Throughout the process, Lisa kept us updated and was quick in responding to any queries we had.
Thanks very much for making this potentially stressful time so easy and enjoyable!
Would highly recommend.
Emma and Tim, first time buyers.... Read more
Buyer
13th Jun 2015 (9 years ago)
A Khisamov
I rent a flat with Mann in Beckenham and the whole experience was very positive and trouble-free. The agents I dealt with - Sam, Rebecca and James - were very friendly and addressed all my concerns and questions in professional manner. As a result I moved to my new flat quickly and smoothly.... Read more
Tenant
16th Apr 2015 (9 years ago)
M M
The agents were very flexible in arranging viewing of my property for times that I could manage. They were very informed about the area and gave me all the information about letting procedure. I was very impressed by their friendliness and professional manner. They found tenants for my property in under a week which was fantastic. Great doing business with them, would recommend to anyone.... Read more
Landlord
5th Nov 2014 (10 years ago)
J French
James and his Lettings negotiators were extremely friendly, approachable and helpful in our efforts to find a home. They all went out of their way to assist us in any way possible, and I would have no problem using them again or advising others to do the same.... Read more
19th Jun 2014 (10 years ago)
S King
Earlier this year I decided to take the plunge and invest into a rental property, which I instructed the MANN team in Beckenham to market. They were great! Chloe in particular, who spent time and listened to everything I wanted and only brought round good quality people to view. They secured someone for my property in a matter of days who suited what I said I needed. A few months in and nothing I have asked has been too much for Chloe, James and their property management team and any problems that I have called them with since the tenancy commencement has been resolved very quickly. An agency that justify their fee.... Read more
Landlord
9th Jun 2014 (10 years ago)
D Keen
After using various different agents in the area to rent properties from our portfolio, my father and I have found that MANN has been excellent every time we have used them. Being multi property landlords they have taken the stress and strain away from us.... If you want a trustworthy, honest and reliable agent use these guys... :)... Read more
Landlord
21st May 2014 (10 years ago)
M Cooper
What a wonderful experience I had with the pleasant staff at MannCountrywide Lettings Beckenham. Hannah was very kind and helpful with me being a first time Landlord. She was very imformative and reasurring that she would find me a good tenant, which she did. My tenant is fantastic and she couldnt have found me anyone better! I will definetely be using them again!... Read more
Landlord
3rd Dec 2012 (12 years ago)
L F
This was the other Mann Countrywide office I have used this week, and the reason why I then decided to use the Woolwich office as well. The service here from Eugenio and James was great, they did everything they said they would and would definately recommend. I am glad to see the great level of service provided is repeated throughout the offices. I will be bringing over my other properties to Mann Countrywide as and when they become available.... Read more
Landlord
18th May 2012 (12 years ago)
J Gregory
Great service really attentive to my needs found great tenants and would highly recommend... Read more
Landlord
3rd May 2012 (12 years ago)