Sophie and Jimmy, as well as Dean as our mortgage broker, were professional and personable at all times. They helped guide us through the process as first time buyers and we really appreciated their help throughout!
Poor service and rude.
It might be a seller's market, but Kinleigh Folkard & Hayward seem to treat buyers with contempt. A general level of poor service from their agent and unhelpful responses to basic enquiries about the property, made viewing a couple of flats a frustrating experience.
We recently completed on our sale in Wimbledon Village, having bought our property through the agent in 2014. Dan and Tim from the Wimbledon office were both very professional and a pleasure to deal with, promptly following up with any questions and making the process run as smoothly as possible. The process at Savills is very efficient and resulted in a quick sale that allowed us to negotiate our onward purchase effectively; we are happy with the service and would not hesitate to use them again.
This firm only looks after its own interests and not those of its clients. An example is offering to organise a gas safety certificate for a tenanted property. Cost £70 for the certificate: £144 for their admin charge. Exploitation pure and simple.
I found Eden incredibly helpful, friendly and knowledgeable with my recent property search. Although we did not end up renting through KFH he listened to my requirements and only booked us into viewings that ticked every box! Would recommend.
Hugh van Grutten
It's been two months since we've moved out and we still didn't get the deposit back!!! Blood-sucking leaches!! Think 3 times before renting from them
Lindsey has been very helpful and efficient in managing my tenancy. She recently went above and beyond in the move out process and arranged the cleaning quickly and at short notice. Lindsey is always a pleasure to talk to and this makes the whole process so much easier.
Much improved service from Dexters Wimbledon since Stephanie Silva took over our tenancy in the Property Management team. She is always quick to respond to queries and continuously follows up with us which is great!