I would highly recommend Chancellors. We have only ever dealt with the rental team and Katherine Yates has been fantastic. We are leaving our property in Didcot to start a new life in Wales and Katherine has been very accommodating in regards to rearranging viewings to accommodate us. We would really like to thank all at Chancellors but a big special mention to Katherine Yates. Brilliant member of the team and a credit to the company. This review has been done from the In Laws PC as we have packed all our stuff up.
Thank you all
Kerys & Rob
Robin Way, Great Western Park.
I was extremely disappointed with their servicers. The house that we rented for 1 year and a half had, of course, issues and was not perfectly clean. This was not a problem for us but when we moved, they claimed a huge amount from the deposit, even if we cleaned the house with professional services. They claimed something that was there before we moved and they said we left the carpet burned but when I repeatedly asked for a picture to prove that (that room was unoccupied) they didn't provide nothing. Instead, they said: "as a gesture of good will" they will only ask us to pay half of the price of the carpet. And it's taking more than 30 days to have the deposit returned. I feel they are stealing and I will avoid this agency on the future.
I have only great things to say about Thomas Merrifeild. Staff were always extremely friendly and easily contactable. Standard of service was superb. Everything was handled efficiently and we were kept up to date with each step which we greatly appreciated. A huge thanks to James especially for all of his hard work and attention to detail. I would highly recommend Thomas Merrifeild to anyone.
Thomas Merrifield are the kind of estate agents that are a pleasure to deal with, which is very rare. I recommend dealing with James and Penny, who we used for our sale, they were professional, efficient and friendly at all times. We had other estate agents visit our house for valuations before proceeding with Thomas Merrifield but they either overinflated the valuation figure or seemed generally disorganised. Thomas Merrifield were not the cheapest estate agent we could have chosen but I feel we had value for money with the service they provided.
Received very good service Scott Fraser, especially from the Sales Negotiator Sam Waddington. Very helpful, positive, friendly and professional. Great experience. 10/10.
As a tenant i would not be recommending them. After all the fees I have paid to them I would expect a more speedy service from them. The other days we has a plumping issue -there was some irritating and constant noise coming out of the bathroom plumbing- and it took them a week to have someone come and have a look at it. A sleepless week that was.
We are extremely delighted with purchase of our first house in the UK through Davis Tate, Didcot. We met David, who is very knowledgeable & friendly person. He helped us at every stage and offered excellent advice in the whole process. He and his team members are very professional, and we would love to give our recommendation for their all services.
Terrible agency! Really bad customer service and very pushy. Would never use again and recommend anyone who thinks of using to go elsewhere.
The team at Chancellors have been fantastic from Day 1. David Marsh in particular has been outstanding - from the moment he showed us the property through to completion. Always readily available to answer our questions, chase things up and update on progress. Thanks for helping us find our new home!
I would not recommend this Company to anyone wishing to buy or sell a house. Even at the point of exchange the property i was purchasing was still on the market, when asked if they would remove it they refused. They didn't even change the status to under offer which made us panic throughout the sale. Chancellors also insist on phoning you several times a week with updates on new properties even when you are nearing completion on a property with them.....why? What should have been a very exciting time turned into a stressful period of our life.