Brilliant team to work with ,all members of staff throughout the selling process very friendly and informative was incredibly friendly, knew the area very well, was always available to us,In short we’re pleased with our experience with, made the transaction extremely easy, and would definitely recommend them.Speedy, responsive, considerate and effective. Thank you.
Very keen to sell. Too young and inexperienced. No viewings in the contracted period.
My partner and I wanted to buy a property and as first time buyers we were at a complete loss at where to begin. We spoke with Emma Wheeler (Sequence / Fox and Sons) who was so helpful and informative the first time we met her that we decided there and then to use her as our mortgage consultant.
I would highly recommend Emma to anyone who is looking to buy a property and needs a mortgage. She was always courteous and was happy and willing to answer our questions and queries whether by phone or email (even at short notice).
Ultimately she made what seemed like an incredibly daunting process much more manageable.
Thanks again Emma!
If I could give 0 I would.
We have numerous I;portant issues like damp, no electricity in one room, faulty plugs and bear live wires! You name it we have it yet they are no help at all as we paid our 6 months up front to be good tenants! Avoid, avoid AVOID!!!!!
Excellent service, really knowledgable team. Highly recommended. Best in the area and fantastic marketing/photography/virtual tours.
Booked a place to stay for the weekend, I called to confirm the booking 3 weeks ago. I spoke to a member of staff who confirmed the entire booking with me. On the day we had to go, we recieved a call from the place informing us to pay more. They made a mistake as they told us. They wanted to charge me and my friends more as they said they had made a mistake. Its completely unacceptable and unprofessional for them to tell us to on the day we were suppose to go that we had to pay more in order to recieve the keys. We informed them that we had sent the money across night before and they decide to tell us on the day that we had to pay more. We called them and I spoke to a member of staff named Jordan who spoke to his manager who informed us that we could either pay the rest of the amount or recieve a full refund which included deposit. After confirming with Jordan again and again to be 100% clear that we will recieve the full refund. Me and my friends decided we wanted a full refund as we believed the way they had spoken to us and the way the situation was dealt with was highly unacceptable. We booked another place instead. After coming back from our weekend away I recieved a message from the company informing us that they will no longer be giving us the full refund, we had to pay the cleaning fee. We hadn't even stayed at the place so why are they asking us to pay for the cleaning fee. They are liars, they lied to us over and over again. I called Jordan today and as I was trying to find out why we was not receiving our refund and we they had lied to us, Jordan hung the phone. The have made this small issue into something they should have dealt with in a professional manner. They are liars, not trustworthy.
Made was extraordinary. I had my flat on the market for many weeks with another agent with no results. MADE came and we're so positive and professional.I had an offer in first week. All the staff were very friendly and helpful. I could not fault them in any way.
Made Hastings have been very informative and efficient with all matters regarding my house sale. I can highly recommend them to anyone wishing to sell or buy a property.
I found Oakfield very good, Especially Charlotte & Lucy.
Who kept me up to date on my flat I was letting out.
They were so Polite & professional.
Unfortunately this time my Flat was let out by another agent,
they worked so hard on getting the right clients for my property.
Would definitely use this Agent again.
Keep up the good work Ladies your both a real credit to the company.
Although the staff may be helpful when letting out properties that is where it ends!!!! Im sorry to say that members of staff have very little knowledge and give very wrong advice that can lead to you having to move!!!! Do not expect your deposit back without a fight as they withhold it even though the property was left immaculate i would not use this company again and i certainly would not recomend them discusting treatment.