I am a first time buyer and the whole process has been made easier with the help of Sandra Taylor. She has been amazing along with other staff at Ben Siggins. I emailed numerous times and Sandra always replied promptly and answered all my queries. She helped me through the entire purchase and I am very grateful for her assistance. Katie
I booked in to view a property on Week Street with this agent a week ago. The viewing was at 4.15pm. I was standing outside of the flat entrance on time. The office called to say they would be 2 minutes. 10 minutes later still no sign. The agent then called to say someone was outside. I described where I was. The office said they would tell the person looking for us. 5 minutes later I get a call to say the person looking for us couldn't find us and has gone back to the office and could we just come back to the office to look at the plans. Having booked this day off to view the property I am not happy with the service that has been provided. I will not be viewing with this company again.
We had an amazing experience with Stephen Cunningham -Sales Manager on Sat the 23th of June.
Stephen was amazingly helpful showing us properties in Maidstone.
He was very clear on details,area and property description.
The viewing was well organised and timely completed.
Thank you so much!
Highly recommended experience.
Very Poor???Sounded Positive to sign you up ..Then NOTHING.What a waste of time,We are Stuck with them for 3 mths.This was to be our first move in 42yrs??.They want to Charge us over £3500.For doing NOTHING..Very Dissatisfied...
Sarah Fowler at the Maidstone branch was excellent! Very professional and informative everytime. We have been recommended to ask for her and we would recommend everyone to her as well! Few friends have already used her services and were really happy! The best agent we have ever met!
Kent Smart Homes
Shocking customer service ... Once deal done they forget you are still a customer. Even get an response to email seems impossible. Please stay away to avoid dispointment. Would have loved to get the option 0 star ..