Should you have any jaded preconceptions about Estate Agents leave them at the door when you enter Bairstow Eves Maidstone Office. These guys are true professionals.
Stephen, Hannah and Tom, in the order I came to know them during the course of our sale, are truly "the dream team".
True professionals from start to finish, they have complimentary skills and work together in a cohesive and proactive way.
Buying and Selling houses is a challenging process in England and never more so than during the C19 Pandemic. I truly could not fault the conduct of the Bairstow Eves team. They were "on it" at all times and when things got tough, as they inevitably do in this process, the tough as they say " got going ".
I cannot fault them and would recommend this firm without hesitation.
Thank you Stephen, Hannah & Tom.
7th Mar 2021 (6 mo. ago)
Very poor customer experience.
Booked a number of viewings within the town with the company and was very excited to get in and view. 1 day before the viewings one gets cancelled and i am asked to move another. I said no as i have booked my time in all day. This was accepted at this point. Please note the viewings for the properties with Bairstow was the first to go into my diary (I planned my day around their availability)
Expecting a finical services call - this never went ahead as i was never called.
On the day of the viewings I was called by another representative demanding I move my viewings seemingly to make her day easier.
If I am looking at house through your company I would expect them to 1 be able to coordinate their diary and 2 have respect for a potential customers time.
I am extremely frustrated about this and think the is a very poor reflection on how they conduct themselves.
8th May 2021 (20 weeks ago)