Compare Estate Agents in Maidstone

I am a first time landlord renting out my first house. Sophie from Ben Siggins has been fantastic getting tenents in and explaining the process all along the way. She has been available to answer all my calls. I could not of been happier with the service. I would highly recommend Ben Siggins for and renting or selling needs.

I booked in to view a property on Week Street with this agent a week ago. The viewing was at 4.15pm. I was standing outside of the flat entrance on time. The office called to say they would be 2 minutes. 10 minutes later still no sign. The agent then called to say someone was outside. I described where I was. The office said they would tell the person looking for us. 5 minutes later I get a call to say the person looking for us couldn't find us and has gone back to the office and could we just come back to the office to look at the plans. Having booked this day off to view the property I am not happy with the service that has been provided. I will not be viewing with this company again.

What a nightmare! We asked them round to value our property and we decided to sell with someone else. Me and my wife have been hassled by a Tom who works there. I told him to never call me or my wife again and 3 weeks later he started to call my wife. They will not take no for an answer. I would hate to view a house they were selling, as I feel that even if I didn’t want to buy it they would try and talk me into it. By the looks of other reviews there is little point in complaining to the management. They are just trying to boost their property stocks while the market is slow and as the market picks up they will then have a monopoly. They will promise you to sell your house at a higher price than anyone else and if they can’t they will blame the market and you will end up losing in the end! They became SO desperate to have our property on their portfolio they agreed to charge me only 1% commission! I still told them to stop calling us as they started to become rude.

Poor service, ignoring emails and disrespecting agreements made

I really want to thank Tim and the team for going above and beyond the usual service expected from Estate Agents. They continuously supported me and the staff were so keen to ensure that I received an excellent service. Very trustworthy!

rude, had to call several times to get an house inspection, even then didn't fully disclose full details, ah yes and the website is horrible to use

What a nightmare! We asked them round to value our property and we decided to sell with someone else. Me and my wife have been hassled by a Tom who works there. I told him to never call me or my wife again and 3 weeks later he started to call my wife. They will not take no for an answer. I would hate to view a house they were selling, as I feel that even if I didn’t want to buy it they would try and talk me into it. By the looks of other reviews there is little point in complaining to the management. They are just trying to boost their property stocks while the market is slow and as the market picks up they will then have a monopoly. They will promise you to sell your house at a higher price than anyone else and if they can’t they will blame the market and you will end up losing in the end! They became SO desperate to have our property on their portfolio they agreed to charge me only 1% commission! I still told them to stop calling us as they started to become rude.

such a shame i have to leave such a bad review, as ive had great experiences with the staff here before. but outrageously rude phone manner has made me take my complaint further, as one member of staff protects the other from complaints. if i was your usual 50+ rover driver retired grumpy old man having a bad day, the calls would make more sence...but im not, im a young working professional who has worked in call centers before. and as thick skinned and empathetic as i am, didn't find it hard to be offended by the unprofessional phone manner and patronizing approach used by the lettings department in maidstones ward and partners office, king street. and to be denied making a official complaint by there staff tips my iceberg.