After building 2 company websites for me, I was so impressed I decided to do work for them. Always go above and beyond and create beautiful sites which match commercial realities.
We used this so-called agency a couple years ago. They came to our London office claiming they were based round the corner, pitched to us and promised the world but delivered no return. It's misleading to claim that as an office!
I don't often rant online but after reading their recent blog posts about how great they are my colleagues agreed we have to say something publicly!
Elite are the most professional agents I have ever dealt with, their marketing material and service is outstanding. Jan was extremely knowledgeable and aware of the wider market place, her experience is invaluable, all of which made her and Elite a pleasure to deal with and I wouldn’t place my property with a anyone else.
Bitter experience selling my property with these agents. Dubious ethical standards, especially from Janet. I won't use these agents anymore, and I don't recommend them to anyone.
I bought a property from Michael Poole in Billingham and I cannot praise Mathew enough. He kept me updated on my purchase and was very helpful and professional. Fantastic service.
The Michael Poole lettings team have exceeded our expectations on all fronts, especially Karen Walker and Hannah Horn & Melanie Hutchinson in accounts , they are excellent. If you are thinking of letting a property then let the team here take your worries away like they have for me, very professional and they make the journey as smooth as it can be.They currently manage all my properties and will be given the future ones. Well done team!
Sold our house for asking price!
Our situation was that we bought and renovated our home to live in Denton Burn, however, we ended up with an opportunity to move abroad, meaning selling our home was on the cards sooner than we anticipated.
However, what we had spent in total was slightly higher than what I could see houses were selling for. Furthermore, the hot topic at the end of 2019 was Brexit, and some mortgage companies and valuers were down-valuing homes after good offers were made, concerned that there would be a price crash. This had caused some "run of the mill" sales to fall through and there were fewer buyers looking than previous years.
Two other estate agents told us to advertise either unrealistically higher (risking no viewings coming through the door, or playing a game of price reductions), and far lower (risking selling too quickly, selling ourselves short and losing some of the money we spent on the home).
We took advice from Victoria Skoyles who has a good reputation for selling homes in Newcastle. It felt like she was the one who had the natural skill to pull all the intricate details together that had to be factored in during a time of uncertainty and pull off the right result. Knowing this area street by street she acknowledged some points that were different about our home which others had missed, gave us some valuable insights into how the buying market was behaving today, and came up with a price she could justify with a good plan.
When we advertised our home with Northwood between Victoria, Andrew and Jayne they took brilliant photographs, organised 9 viewings and to our amazement, within a month they got us three offers! The last being at the actual asking price.
If you haven't sold your own house before, there are two main halves to the service (advertising and sales progression), but at each stage there is a lot of communication between you. Your estate agent will get to see the best and worst of you because it is an exciting and stressful moment in your life and it feels like such an uncertain process even when it goes well. At each point of contact this team empathised with, worked around, and completely understood the situation we were in.
Once the offer was accepted they didn't just sit back and wait for the solicitors to do their work, the levels of service increased further chasing the buyers's solicitors up, following us up when we hadn't done something etc.
We really appreciated one day in particular when Victoria answered us promptly during what appeared to be a week of 12+ hour work days because all of her colleagues were unfortunately ill at the same time in January with this winter's cough/cold/flu bug.
She didn't just clock off at 5:30 and leave us hanging - she always did what needed to be done to keep the sale running smoothly and kept us in the updated right away on less urgent matters - that week wouldn't have been easy for her.
We can't thank everybody enough including Sara, Michaela, Megan and Inde for the effort and teamwork involved in making sure the sale is completed and we can start our next chapter.
Unbelievable effort. Thank you so much.
Nasser & Sophie
external areas on a rented property are allowed to become overgrown and untidy, with weeds growing through block paved driveways and filthy windows. On complaining I was advised that “the property was satisfactory”. If I was the owner of this property I would be rather annoyed at my property being allowed to become such a mess.
Quay West at Media City UK, Trafford Wharf Road, Salford Quays
I initially contacted Yieldit for a price for our tenanted property thinking the valuation would be a lot lower due to selling with tenants.
To my surprise it was very close to what we wanted.
We began the process, we had an offer within weeks and the process began, having just completed the sale I can say they have been professional throughout excellent communication, especially Sophie who was assigned to our sale.
I would highly recommend them.
I put my property on the market with this company, within 2 months I had 3 different people managing the sale, not one of them gave updates and required my chasing of them. If you’re looking to sell your property quickly at a price you would like then don’t contact these guys. They will however sell it if you are willing to put it on for at least 20% less than what you would like to receive.