My partner and I had a great experience with Barnard Marcus Streatham. Gabriel in particular was incredibly helpful and quick to respond, making the process of our buying our first home a smooth and enjoyable one. Would highly recommend!
These guys couldn't sell snow to an eskimo!
Lack of feedback and local knowledge
Surprised they haven't closed down
I wouldn't recommend using these monkeys.
Tim and his team at West Dulwich were really professional at all times. Shaista handled the sale of our property and did a fantastic job in following up prospective buyers and keeping us informed. Everyone at this office were friendly, polite and a pleasure to deal with. They made the experience as smooth and stress free as possible. Thank you!
Excellent service, thoroughly professional throughout. Would have no hesitation recommending KFH's west Dulwich branch.
Fantastic service by the sales team. After extensive research on the property market you become inundated with properties 90% of them being irrelevant to your actual search criteria.
Kayley (Streatham) was fantastic from the offset in finding us properties which were aligned to the criteria that we had given and as a result we took little to no interest in other estate agents.
Kayley went beyond expectations in our search for our property and I would highly reccomend using this branch in the future whether you are a landlord or a tenant.
Avoid at all costs. Save yourself the time and frustration. I'm a landlord, the rental department is very poor.
I’m giving Tiffany a 5-star rate as she fully deserves them. Very helpful, positive attitude, ready for the extra mile, the whole process was handled in the most professional way, just the right person you want to deal with.
Thank you, Tiffany Akoto Marla,
MONEY GRABBING B@STARDS
Having decided to look for a 1 bedroom flat to rent near Crystal Palace I found a decent sized property about 20 minutes walk away through Kinleigh Folkard and Hayward for £850 per month. Not overly expensive I thought. I arranged a viewing with Alex on the Saturday. She seemed helpful (don't they all) and we agreed on a viewing at 11:30am on the Saturday.
The Saturday arrived and I didn't want to be late as my journey was an hour and half to get to the viewing. Just as I was arriving at just after 11am at the front door I got a call saying sorry but the viewing has been postponed. No prior notice was given and I was pretty annoyed at the time wasted. I was called back again with a further apology saying that if I would go for a second viewing I would get some discount off of the agency fees.
I saw the property for the second viewing and liked it and got the ball moving. NO DISCOUNT WAS OFFERED and I had to part with £656.15 with was for £210 tenant fees and £120 for referencing and the rest towards the initial deposit which still left me with a balance of £2194 before the move in date which wasn't a problem.
The contract was for 15 months which I thought was odd and did query this but was told its either 15, 18 or 24 month contract.
Upon my final visit just to hand in some more papers and fill out yet more forms I was told that mid contract the landlord now wanted to implement a rent rise but also there was no figure as to how much of an increase. I told them no way and if the landlord wanted to increase the rent he would have to do it after the contract has finished. Ridiculous!!!!
Due to my mum's ill health and social services not being able to go ahead with a care package for my mum which had already been agreed with them I was forced to unfortunately pull out of the flat so I can carry on caring for her. KFH still had over a months notice from the date the flat was available to find tenants for this and have so far refused to pay back any of this money. I have been very reasonable with them and said yes they can keep the agency fees and the referencing (£330) and just return the rest (£326.15) which would have gone to the landlord. Instead, they are keeping the lot for their own profit and are showing no signs of wanting to play fair. They are going to find other tenants within the month and charge them another set of tenant fees and referencing so no doubt be quids in.
I am in the process of seeking legal representation on this as I was hoping for at least a bit of compassion and understanding. I haven't cost them any money and in fact know that they will make more now.
In the meantime. I would recommend to anybody to avoid these people as they seem to be up there with the worst of them.
The customer service at Streatham Foxtons is by far the best service I have received from an estate agency - and I have used quite a few! Tahsin was professional from start to finish, friendly and accommodating and took the time to show me each property, outlining the pros and cons according to what I had told him I wanted. If I ever need to move again, I know where I’ll be going. 5 stars. He is truly an asset to your team!
Made an offer on a 1 bed flat on Streatham High Road with Ermal. I am still waiting for a response. Called multiple times and was promised a call back from Max or Chris (Manager) still nothing. Found out flat had been let by visiting Townsend's website. Ermal seemed completely disinterested the entire time showing us round.
Recently completed a purchase through Brooks, with Emma as my agent. Great customer service, swift to respond to any queries and much more genuine than your typical estate agents. Would highly recommend for buyers and sellers!
We have been using Brooks estate agents for a number of years to manage our property. They were the third agent we used and are by far the best. After tearing my hair out with the others I was pleasantly surprised that Brooks listened to my needs, were realistic with price and tenancy but always sought to find the best tenants, even if this meant extra work for them. They also manage the property well, with a personalised but professional service (beware the agencies who run management from a large central London office!). Highly recommended.