From our very first meeting with the Avery sales consultant our dealings with the agency have been faultless. Their efficiency and professionalism is exceptional and they have all been a delight to work with. Crucially at such a stressful time, the communication focus of Avery procedure helps to allay potential concern. I have nothing but outstanding thoughts about working with the experts at Avery Estate Agency.
Unfortunately the service we received was well below what would be expected. Response to telephone calls and emails queries poor or none existent.. Took over 17 weeks to complete. Would not recommend
Sold my home quickly and over asking price. They also helped us find our new home even though they weren't marketing it. Great service.
I wish I could give a zero rating. After trusting Connells to fully manage my house for renting, the checks were either made up or never completed. The tenant who rented my house for 21 months, left it in such a state it cost £4000 to put everything right.
As soon as I entered the property with a Connells manager, from the kingswood office, all he could say was it wasn’t like this when I last checked 2 months previously.
What he didn’t know was that we had a new boiler installed 2 months previously, and the workmen were so concerned that the house was so dirty and unsafe, that they sent us photos.
The complaints procedure is even worse and nearly six months later we still haven’t had the curtesy of an email or phone call from the Bristol area manager.
All we receive is emails saying that they are very busy and we will receive notification of the complaint in another 10-15 days.
DO NOT TRUST CONNELLS WITH YOUR PROPERTY.
We were told in no uncertain terms how stressful a house move and purchase can be, that however, wasn't our experience when using Harris & Lee. Jamie, Adam and Kia especially were all superb with us; they were helpful with our enquiries, patient with our more enquiries, kept us well informed and guided us through the process. You'd be hard pushed to find a more pleasant and professional Estate Agents. Thanks again to all at Harris and Lee.
I can only comment on the website, it appears to be very helpful and easy to use and get information from.
Ashley provided an excellent service from start to finish. Extremely efficient at organising multiple viewings of the property, providing accurate information regarding the local area and dwelling. Finally provided advice and guidance through the process, in summary a top class service.