We are a local agency who have provided property services in the area for many years. Offering fantastic local knowledge, a client focused service, and wonderful advertising, we offer an unbeatable marketing and selling proposition!

Do contact Rory Sloan our brand manager for more information; he would be delighted to hear from you!

Allen & Harris - Frome

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The worst experience of my life. Awful service at every point of the stage with incompetent staff leaving me as a landlord, hugely in debt. I urge you to avoid like the plague. Terrible, awful, horrific.

Amazing service from Rory and his team. This was a big move for us, and he handled everything professionally and proficiently. Having spoken and dealt with a number of other local agents in the past, I can honestly say that Allen & Harris are head and shoulders above the rest in terms of what they can do and offer their customers. Rory, thank you so much!

I’ve had such a great experience finding a property with Allen and Harris, Frome. I often get dismissed due to being a full time student and having young children but Jessica kept me informed throughout the whole process and communicated with me in such a lovely way. Despite having to wait over a month for the flat to be ready, I could always contact Jessica whenever I had an enquiry and she always responded quickly and efficiently.
Thank you so much for all of your help Jessica! You have been amazing!

Jess an Josh were both very friendly and helpful. Jess always responded very promptly and courteously to any queries and dealt with everything professionally and expeditiously. I was very satisfied with the service I received and would recommend them

Very, very impressive. From initial conversation to an excellent set of property details ready to publish in five working days! Plus four viewings within a couple of days of my house being advertised - I cannot fault the quality and professionalism, and I have been kept informed and consulted at every step of the way. I have every confidence in the Allen & Harris team, it's only been a couple of weeks and so far the experience has been excellent.

Liaising with Rory and his team has been a real pleasure. We instructed Rory to work discreetly on our behalf which worked brilliantly resulting in multiple offers above the guide price. Having moved last week we couldn't be happier. Thank you so much!

The lettings team have been absolutely magnificent. Efficient, speedy and reliable. Everything explained clearly . At a time that  could have been so stressful, including making provision for Covid rules, they worked magic, finding a tenant and co-ordinating agencies to set everything up. We are so grateful for their expertise and kindness.

The staff were all very helpful! It all went very smoothly and they definetly went the extra mile helping us find a lovely new home!

I was shown around a few properties in Frome and the estate agent, Grace Cook, from Allen and Harris was by far the best. She was very friendly each time we met her and was knowledgeable about the property.

When we submitted an offer on the house, the company were great at communicating next steps and offering their own services when needed. I've had a few delays, at no fault from Allen and Harris, so have been eager to chase up and expedite the process. Thankfully, Grace has always been available to answer my (many) questions and follow ups, and has been working tirelessly to get me into my dream home.

I'd really recommend Allen and Harris in Frome, Grace in particular, and would use their services again if required.

Thank you to Rory and his team for an amazing service with selling our home. Rory sold me the house last year which was a great experience so I had no hesitation in using him to sell it when we decided to move. Thanks for keeping me calm throughout the process and assisting with our related purchase. Rory is best agent we have ever dealt with!

Jess was an absolute star, made moving into my first property as stress free and as easy as possible. All staff in the office were brilliant. Very impressed with how they handled things. Many thanks!

Very professional. Great photos which I think helped get lots of viewers. Fees were quite high but were able to negotiate. Would recommend

6 stars actually. Positive and professional from the outset, Allen & Harris know how to treat you right.  Luke was a pleasure to listen to, even very Gracefully repeating himself when I requested, so I could fully understand what I was signing. He was positive about my humble home, seeing all the potential and more that I hadn't even seen, though I live here. He knew what system was best for this house (The Modern Method) and was always available to talk on the phone. Grace was super efficient, showing people around the property expertly swiftly with little time between those arriving; clearly describing the benefits of the home, garden and the area. For me...it was stress free.

I wanted to quickly thank the team at Allen & Harris in Frome for assisting with the sale of our property. We initially met with Luke who helped advise us and who I thought was a very enthusiastic young man. I must also mention that Rory has time and time again gone above and beyond to help assist us with negotiating the sale and getting the sale over the line. I cannot thank him enough for the great communication and the time he has personally spent helping us; we couldn't have done it without you! Thank you all so much for your efforts. They are the best real estate agents in Somerset!

I feel that I have to write to say that I am so impressed with Grace Crook and her liaison with myself. She is astute at sending me emails to inform me of upcoming suitable properties for my needs and she is very responsive to any questions I may have regarding any. She will also suggest any possible alternatives to my `wish-list` and is quick to make known any good positives of properties in my price range I may well have not considered. She is a pleasure to liaise with.....she keeps things `flowing` and is on the ball. Having been a Nurse Manager for many years...it is so nice to be in contact with such a pro-active worker who I feel does her utmost to help me....and I wanted this to be known to your company....as I feel she is a true asset to your team (and probably the best worker in Estate Agency I have come across).

I would like to take this opportunity to thank Grace for all her help in finding me my ideal next home.
It is not easy moving to a completely new area and Grace has hugely facilitated my potential move from West Sussex to Somerset.
I should also like to add that Grace was the only agent who suggested alternative properties to view when I made my initial enquiries.
Once again, thank you Grace.
Janet Waller

A massive thank you to Jess at the Frome office. We had been looking to move out of the city for a while with little to no luck - the service we received was above and beyond any other letting agency we've previously dealt with. Incredibly prompt response to our inquiry, super friendly and helpful. Would definitely recommend!

Fantastic level of service from Jess and Max at the Frome office. They made our transition from city to country living seamless and stress free. Would highly recommend as estate agents who go above and beyond for those looking for property in the rental market.

We dealt with Rory when purchasing our new house. I cannot rate him highly enough, he was professional, friendly and was always on hand when we needed him. He really went above and beyond to make our purchase as smooth as possible.

A very big thank you to those at Allen & Harris that dealt with the sale of our first house! Luke who we spoke with throughout the process was very friendly, professional and always explained everything in detail. Once our house sold, Rory was the one that kept me calm up until the minute we handed our keys over to them. There was never a query left unanswered, & the team were always very quick in coming back to me. We would not hesitate in recommending them to anyone! :)

I would like to quickly say thanks to the Allen & Harris team in Frome, they were brilliant from start to finish. Rory, thanks for securing the deal and giving us great advice and to Luke for all your time and effort. We would highly recommend anyone buying or selling in Frome to contact them. Thank you!

Both Monika and Jess were absolutely brilliant at securing my property in great time all while the lockdown was taking place. They went far above and beyond for what should be expected. I’m very happy with everything and would recommend using this estate agent.

Monika and Jessica at Allen & Harris Frome have been brilliant, helping us to find and move into a lovely new home during a very difficult time, not only for local business, but for the country at large. Thank you once again for your efforts and welcoming us to your town.

Monika, Jess and Helen were super helpful with setting me up with my new flat. Always really friendly. Would certainly recommend doing business with them.

Brilliant professional service and fantastic communication. We could not have asked for better agents to find us a lovely property within a very tight timeline. Jess, Monica and Helen have gone above and beyond to make this happen.

Although we ended up making an unexpected purchase on a property from a different agent and as a result sale also, we were very impressed with the professionalism, knowledge and courtesy of Luke from the Frome Office.
I wouldn’t hesitate to recommend him as he kept regular contact with us at our request and at no point was he pushy which was much appreciated.

I would just like to thank Rory at Allen&Harris for going above and beyond in helping with our recent purchase! Although the sale was complicated, he worked tirelessly throughout to help us and his seller! Thanks so much and I would thoroughly recommend using his services, whether to buy or sell. Enjoy the wine!

Very friendly and lovely people. Very helpful in explaining each part to someone new to moving house. Thank you very much Jessica and Monika for all your help and patience.

We opted to use the services of Allen & Harris to find us a suitable tenant for our property. They achieved this within two weeks, and the whole process was delt with extremely professionally. 
We were kept informed of progress thought the process, and any questions or queries we had were answered quickly and efficiently.
I would highly recommend their services, and definitely use them again.

Allen and Harris are friendly  and professional, it's nice to have personalised service and to be treated like you matter, as a tenant you often feel like you're not worth the time of estate agents but we both felt that Monika was super friendly and warm. Thank you for helping us with our lovely new home :) Jess, Luke, Jasper and Barnacles

I would like to say a massive thank you to the Frome Allen and Harris branch, with a special mention to Luke Chidgey; who has been most helpful and a credit to the team. His knowledge on the property and area was exceptional and was able to answer my questions and if not was able to source the information. Moving into the area has been a smooth process and stress free and this is down to the team. Once again, thank you.

Georgie

Gemma Crook has been very helpful and lovely showing me houses that might meet my criteria. She is also a good laugh and we had fun viewing them. Thank you

A fantastic service provided by Monika in helping us find a tenant swiftly! Everything was explained fully and she was extremely proactive in her efforts. We couldn't be more pleased, thank you! And we'd highly recommend Allen & Harris to anyone who is wishing to buy/rent/let or sell!

From start to finish, these guys were professional, helpful and friendly. Everything was explained clearly, and they helped me find a suitable property quickly.

Highly recommend them!

We have recently moved into our new rented property with the help of Sarah Lawrence. She has been exceptionally helpful during the whole process, very quick to reply to emails and happy to help with any queries where possible. Allen and harris overall, when Sarah wasn't available, have also been very helpful. Highly recommend the company.

Sarah Lawrence helped to find me new tenants for my flat in Frome and oversee the check out process.  She was very helpful, quick to respond to mails etc and answer any queries I had.  I was very happy with the experience and will continue to use Allen and Harris.

Sarah has been exceptionally helpful, all the staff have been there for us with all the information we have needed. They've gone above and beyond for us. Very impressed.

Grace, Rory and Luke are all very friendly and helpful, they made me feel at ease and the process so much smoother!

First class support and advise from a highly professional team. Thank you so much.

I recently went on a number of viewings with Grace Crook at Allen and Harris Estate Agents in Frome. From the outset Grace was highly engaged and listened and assimilated our needs and was quick to find some excellent properties to view. In addition her engagement during the viewings was brilliant - she was very knowledgeable about the properties and came up with a number of creative ways to adapt the rooms and extend and improve on the layout and value. I was really appreciative for her proactiveness and she was very personable and helpful throughout the process. A really good ambassador for Allen and Harris.

I used Allen and Harris Frome for both the sell of my property and the purchase of a property.

All staff are extremely friendly and knowledgeable and talked me through all steps of buying/selling and were very prompt when following up on house viewings.

I would very much recommend Allen and Harris Frome.

Very pleased with how patient and understanding Grace has been throughout the conveyancing process of our property. She has kept me updated weekly and ensures that it is as stress free as possible for me. She has been very helpful. Thank you.

I was very impressed with how quickly Allen & Harris sold my house and how smooth the transaction was! Grace was very helpful with keeping me updated, as was Rory. I was very impressed with the property details and the professional photographs and how they were presented - So a big thank you to Lisa the administrator. Would 100% use them again.

The best service we've ever had since start looking for a new home, thanks to Keleigh Pitcher, our mortgage advisor from Allen & Harris in Frome. She guided us through the whole process of buying our first home, showing us our mortgage options with clarity and knowledge. Our case was quite complex, but even so she showed us that it was possible to get a good mortgage offer from the bank. And so it happened. Keleigh followed the whole process, guided us in the choice of insurance, helped negotiate, contacted real estate agents, chased our solicitor. She went beyond what was expected. And when we finally moved into our new home, she sent us a sweet welcome card. Excellent service!! I will definitely recommend her services to family and friends. Thank you Keleigh.

Thank you Grace and team for all your efforts in selling our property and helping the four of us liaise with you, our solicitor and the buyer. You were very professional and kept me informed at all times. Thank you so much.

As important on the sale is the chivying of Conveyancers, still a difficult area to match sales to move dates. Well Grace at from, you were fantastic and very much responsible for meeting the deadlines with persistent ringing of buyers, solicitors and  always being enthusiastic and prepared to help. Thank you.

After  three months of being on the market with Allen and Harris I've had one viewing, no communication since early July or possibly even late June. Was promised a for sale sign to be put up (state of the art sales tactic I know) didn't happen, discussed changing the value of my property at the end of July, didn't happen. Literally the worst experience I've had trying to sale a  property and stuck in the contract for a few weeks yet. I STRONGLY URGE HOME OWNERS TO USE OTHER ESTATE AGENTS .

Both Tom on the agency side and Keleigh on the financial side were extremely helpful throughout the whole process. They treated us like proper grown ups rather than talking down to us.  Tom's negotiation skills and Keleigh's knowledge on the financial side were superb.  I would highly recommend them.

We used Allen & Harris to buy our property recently, and they were fab! Special thanks to our mortgage adviser Keleigh who helped us through the process since we were first-time buyers and didn't really know what to do. Would definitely use again (though hopefully we won't need to TOO soon!).

Keleigh Pitcher has been very helpful when I recently bought my new house. I found her very friendly and approachable and she gave sound advice regarding financial planning and mortgage application. She also returned phone calls and emails quickly. A big thank you to you, Keleigh!

Despite being two and a half hours away in London it didn't hinder the advice or customer service Keleigh provided me with. Although Keleigh knew I wouldn't be ready for a good few months, she took the time to listen and guide me through the  next steps whilst I was going through a messy separation which I thought would leave me off the property ladder. 

After a lengthy telephone conversation Keleigh soon put my mind at ease, and I discovered I was actually in a position to buy somewhere!  I was so happy I just wanted to hug her! She even got the London office to give me advice on selling which was really helpful. I truly don't think any other advisor would have taken the time out of their day to help me when they wouldn't have financially gained anything from me at all. 

When I am ready to sell and the legal work is done I will definitely be on the phone for help Keleigh! 

Thanks a lot! 

Kerry 
xx

Wanted to express my gratitude to Keleigh the mortgage consultant, who found a really good and manageable mortgage deal for me. She listened and heard everything I said, and found the best possible deal for me. I couldn't be more delighted! Thanks a million Keleigh!!

I used Keleigh Pitcher, now based at the Frome branch, as my mortgage advisor. She was very helpful and professional throughout. She offered sound advice without being pushy, and chased solicitors for purchase and sale when they were being slow. Highly recommended.

Whenever we have let properties through Kate at this branch we have had nothing but first class service. Whenever there has been a problem she has been on hand to fix it and the work she gets carried out is always of fantastic standard. We can be totally hands off and just let her find the tenants, fix any problems and not have any of the hassle. Thoroughly recommend

Holly helped us secure our lovely cottage in Frome after a long property search. She was very helpful, knowledgable and kept us updated throughout the process! I would happily recommend them to any tenants looking to rent

Kate Shipp continues to offer exceptional service in the letting of my properties.  Her extensive knowledge of this business means I can totally trust her view of the rent levels appropriate, any repair work needing to be done, and most of all...her choice of tenants.  Where I've had problems at properties she has been unfailingly supportive and has never shied from dealing with difficult situations.  Thank you Kate and all at the Frome office - a very friendly and effective team.

Very good client focus, going above and beyond to ensure our property is ready and fit for letting. Very timely responses, and available almost any time! Importantly, taking the stress away from landlords. Thank you Kate, and team

I highly recommend Allen & Harris - I've let three properties through them for several years and they have always been great.  Friendly, helpful and always willing to go the extra mile if needed.  Kate and the team are absolutely brilliant.

Great communication and assistance during all transactions with this branch, especially Tom Howell. I have dealt with this agent on various cases and he is a great help at all times, very thorough and reliable.

Needed some advice on Lettings and spoke to Kate - Lettings Manager, throughly helpful to me and wanted to say how impressed I was with her Customer Service and informative information regarding Lettings! I will happily use Allen and Harris! Thanks again Kate

Fantastic lettings team we are in are 2nd yr letting with these people AMAZING!! would recommend highly! kate&chaz great to deal with.

I have rented from Kate who was originally at the Bath office and now Frome for nigh on two years. I find her highly professional, expedient, thorough and reliable. Whether I was using her services on a corporate basis or personal, I know I could fully rely on both Kate and her team to deliver 24-7.

I had to give one star because you can't give any less. Utterly dreadful experience dealing with these people from start to finish. Especially the lettings manager Kate Shipp. Arrogant, rude, and unpleasant. If you have a barge pole, don't go near them with it.

This company is unbelievable.  I am amazed it is still in business on the lettings side.  Nothing but trouble since day 1 - they get you in the property and then nothing without months of chasing for things to be put right.  They come across with an attitude of being above everyone else with the tenant being at the bottom of list.  I wouldn't even touch them in future with anybody else's bargepole.  They can't even communicate within their organisation and very threatening letters are sent out with incorrect accusations.  Thank goodness the property has now been sold to another landlord who knows how to look after their tenants.Just a shame I had to give them 1 star

I needed to renew the lease on a rental property in Bath with the team who originally signed up the tenant for me. Not exactly rocket science then. Fees were charged upfront, and I then had to chase, call and message them 5-6 times to get this simple job done. Calls were not returned and promised emails never arrived. Not impressed and won't be using them again.

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