Our experience with agents in the area has been very poor so far. My wife is an experienced international corporate psychologist and was very impressed with the sales advisor from Masons. Polite, friendly, professional, attentive and with great listening skills, she is a credit to the agency and the industry itself. We have fed back our thoughts in writing and verbally and only hope the young lady in question has received an appropriate pat on the back from her manager.
Employed the services of Poyntons for the sale of mixed commercial site. I found them incredibly knowledgeable about the market and they subsequently secured negotiated the sale to completion. Thank you
Our First dealings with this company, tried to firstly palm us off with a sub lease when there had been no mention of this, then got gazumped as they failed to tell us that the sellers were a members club and have no alternative but to accept higher offers. Forgot vital key information which were vital to the decision making process.
A big thank you to Lauren and the whole Boston team for helping us find our new home. Once we had settled on a property Lauren was always around to help with any queries and to support a smooth exchange. A talented, professional and caring team, thank you all.
Very poor costomer service and not nice to talk to, dropped call on me.... don’t use it
UPDATE: I was accused by one of your staff that I was swearing over the phone (I was not ) and you will not progress with application for my my ex partner on that basis. I think this tells all... I will look into this further . As this is properly out of line
I needed to sell my house quickly. I was given advice on the best way to do this which was to ensure that the price was realistic. The valuation given was evidenced by comparing with similar properties in the locality. To my delight, it sold STC 2 days after going on the market. I am very happy with the service I received.
What a disappointment, after travelling from Essex to look at a property we had made an appointment to see, only to be told after we had actually been to the property and phoned the estate agent, were told that the house had been sold, I received no email or phone call, altogether bad management!!
Excellent service. Couldn't ask for more efficient support and back up throughout.
Really poor, must have been one of first to contact about a property they listed but have somehow allowed several other people to have a viewing first, and told me not allowing any more viewings as they fully expect one of those to be interested, so not even given us a chance to be interested, how bizarre!