N Saidh
Had a good experience with them.
Joe really helped and was quick in replying to mails.
Very professional
Will definitely recommend... Read more
27th May 2022 (2 years ago)
J S
Had a very pleasant experience finding a new home. Joe was friendly and knowledgeable, he replied quickly to any questions I had. He made the whole experience a lot easier, especially as a first time renter. Would definitely recommend using Belvoir and would likely use them again.... Read more
Tenant
23rd May 2022 (2 years ago)
O benson
Belvoir is a reliable and dependable organization going extra miles to get customers dream come true.
Joe's dedication, commitment and endeavors towards us getting the apartment has been fantastic and encouraging.... Read more
Tenant
23rd May 2022 (2 years ago)
H Elmes
Joe was very professional, helpful and polite throughout. Would recommend... Read more
19th May 2022 (2 years ago)
D Simmons
My experience with belvoir was professional, easy and reliable, joe was so helpful with any questions we had, made our experience completely stress free... Read more
18th May 2022 (2 years ago)
C Crook
My experience with Belvoir was smooth and stressless, Joe was amazing and was so quick and professional with any queries.... Read more
18th May 2022 (2 years ago)
Jamie
Joe was very good when looking for a place to rent. The paperwork was done swiftly and was always available to answer any questions.... Read more
Tenant
17th May 2022 (2 years ago)
F Kaba
Very bad communication and professionalism skills, horrible customer service with tenants, i do not think they even care after you signing your contract. Do think twice before dealing with them.... Read more
Tenant
9th May 2022 (2 years ago)
L gill
Nothing but good communication, and pleasant customer service, I would recommend..... Read more
5th May 2022 (2 years ago)
M Wan

We reported different issues that need to be fixed during our tenancy but the agency failed to do anything as they said that they could not do anything without confirmation from the landlord. We lived in a flat with leaky rooftop for eight months...
We had a dispute at the end of tenancy. We paid for professional cleaning after moving out and the flat is definitely better than when we moved in. The flat was actually dirty with moulds, cracked tiles and broken cupboard when we moved in. When we asked for return of full deposit, the tenancy manager Emma accused us of damaging the defrosting freezer and caused leakage to the flat downstair and she just claimed that she has been advised by the owner downstair and the landlord that the leak was caused by our defrosting freezer without any solid evidence and intended to charge us for causing the water damage.
Not only until we insisted to have proof, Emma got a contractor to attend for inspection and finally confirmed that the leak was due to something else. At least finally she tried to help to resolve the issue but still this incident has caused lots of emotional distress to us. We have been good tenants throughout the tenancy and we were so upset and angry to be falsely accused....
Originally I gave one star but another star may be for Emma who was trying to help to resolve....... Read more
Tenant
29th Apr 2022 (2 years ago)
G Fletcher
Prompt with communication, friendly and helpful.... Read more
27th Apr 2022 (2 years ago)
M Duck
Joe Salvia was a pleasure to deal with at Belvoir. Polite and helpful during the viewing and he continued to keep in touch and keep us updated throughout the purchase. I would be very happy to recommend his services and wouldn’t hesitate to use Belvoir again.... Read more
Buyer
26th Apr 2022 (2 years ago)
W Morris
Great service from Joe, made the sale of our house a pleasant experience and there sales team were very helpful.thank you to the team..... Read more
Seller
21st Apr 2022 (2 years ago)
N Macdonald
I had a very positive experience with the sale of my house in Southsea. Spencer was very professional and helpful. He replied to my emails promptly, and guided me through the process. Belvoir helped my tenant find a new property and kept them on their books.... Read more
Seller
20th Apr 2022 (2 years ago)
G Bell
Joe has been so helpful with finding us a house to rent whilst at university! He took into account all of our (quite specific) desires and always responded promptly. Thank you!... Read more
Tenant
14th Apr 2022 (2 years ago)
M Havasi
I would like to say a huge thanks to Joe Salvia ,who always been there if I needed any help or support.He is very friendly,and always been only an email away.
I can only recommend Belvoir ,I had no problem during my tenancy,they been very kind and supportive all the time :)... Read more
Tenant
5th Apr 2022 (2 years ago)
P Redman
I have used Belvoir for many years and have found the service they provide to be excellent. The only member of staff with whom I have had any dealings in person, Helen Bennett, has always been very professional dealing promptly and efficiently with any problems related to the properties. Highly recommend.
Update: March 2022
Since my last review, the person with whom I have had the most dealings has been Emma Harbinson, a tenancy manager at Belvoir. I have dealt with her by email only (due to being away from Portsmouth) but have found her to be most helpful and has always responded to my queries and dealt with any issues in a very efficient and professional manner. Thus my earlier high recommendation for Belvoir remains unchanged.... Read more
Landlord
26th Mar 2022 (2 years ago)
K francis
very happy with my new home thanks to joe salvia... Read more
Buyer
17th Mar 2022 (2 years ago)
M Thomas
A pleasure to deal with Spencer, insightful with his market knowledge and steered me in the right direction in my buy to let journey and very much look forward to working with him and his team in the future.... Read more
Landlord
16th Mar 2022 (2 years ago)
T C
Don't expect any support for emergencies on Sundays if you are a tenant. The flat door would not open and my daughter was locked inside the building, despite phone calls, VM and texts to emergency phone number. The website chat would not help, no response to email either. Still no response over 7 hours later, trapped in the building. Appalling service, I am a landlord and would sack my agents if they did this to one of my tenants. Do not use this agency.... Read more
Landlord
13th Mar 2022 (2 years ago)
M sty
Highly recommended to get an Accommodation in Portsmouth,They are High;y Professional in Letting agency.I would like to Thank Mr.Joseph Salvia,He was the one who closely co-ordinate with me for getting an accommodation.Thank u guys... Read more
Landlord
13th Feb 2022 (2 years ago)
L Zhang
Good experience in property sale?professional and responsive.... Read more
Seller
28th Jan 2022 (3 years ago)
C Aylward
Very professional and friendly
Beth was very lovely, welcoming and helpful throughout the whole process... Read more
26th Jan 2022 (3 years ago)
B Horsley
Responsive and professional. Friendly office and Beth Miller was helpful in her dealings with us.... Read more
26th Jan 2022 (3 years ago)
N King-Barnard
If I could've given no stars, I would have.
Worst letting agency I've ever used. They'll let you live in a damp house that literally rains indoors, yet they'll be useless in helping the tenants get any justice. Never ever using them again... Read more
Tenant
9th Jan 2022 (3 years ago)
A Erasmus
They went above the norm to be proactive and informative. Excellent transparency, great advice and were advising us on options. Were are in urgent need and they responded as such.... Read more
15th Dec 2021 (3 years ago)
N Marshalleck
Great experience with Belvoir - highly professional service. Emma was really helpful throughout the process. Thank you!... Read more
10th Dec 2021 (3 years ago)
D Macdonald
Excellent customer service! Couldn’t recommend enough!... Read more
9th Dec 2021 (3 years ago)
N macdonald
Really amazing customer service. Super friendly and professional. 10/10 recommend :)... Read more
9th Dec 2021 (3 years ago)
W Clarke
Highly recommend, Great service provided from initial phone call all the way through to completion. Stress levels were reduced from the hands on service provided and frequent contact keeping us informed, Great job guys, keep up the good work.... Read more
9th Dec 2021 (3 years ago)
J Singleton
Had a great professional day with Spencer. Very helpful would recommend very highly as had bad experience with other’s companies that did not help… highly recommended ????... Read more
9th Dec 2021 (3 years ago)
M Collins
Really helpful, would recommend to anyone.... Read more
9th Dec 2021 (3 years ago)
J Decourcy
Brilliant service from all at belvoir, would 100% recommend... Read more
9th Dec 2021 (3 years ago)
C Flynn
Absolutely incredible customer service, could not be more helpful, thank you so much!... Read more
9th Dec 2021 (3 years ago)
D White
A great experience from start to finish! Everything was dealt with in a professional manner. Any worries were reassuringly dealt with. Thank you Belvoir.... Read more
9th Dec 2021 (3 years ago)
A Newmarch
5* Belvoir are highly professional and all of their staff are very friendly and trustworthy. Emma couldn’t be more helpful and really goes the extra mile... Read more
9th Dec 2021 (3 years ago)
L Graham
Belvoir are a professional team in lettings and sales. I have worked with them for many years and they have always done an excellent job! Thank you to all the team and I would highly recommend to other landlords... Read more
Landlord
9th Dec 2021 (3 years ago)
D sym
Having dealt with Helen and now mainly Emma at the Southsea branch, I have to say they have been amazing to work with - I’ve found Emma to be extremely professional, polite and helpful when dealing with all kinds of maintenance issues that arise.
It’s been a joy to work with Belvior and would happily recommend!... Read more
9th Dec 2021 (3 years ago)
A Hickman
This company is very professional, responsive and have done an excellent job dealing with us as first time landllords - finding and vetting suitable tenants and dealing with the pre-lettiing maintenance issues - like to pay particular thanks to Spence in their sales & marketing dept and EMMA HARBINSON in their property management dept... Read more
Landlord
9th Dec 2021 (3 years ago)
J R

This Belvoir branch in Portsmouth & Southsea were managing several of our flats but now they are managing NONE.
They are INCOMPETENT and the WORST residential managing agents we have ever used in our 96 years of operating.
Belvoir NEVER inspected our flats in several years.
Belvoir withheld information.
Belvoir breached the management agreement.
Belvoir don’t care about the landlord or tenant, they just want their fee.
We caught Belvoir NEGLECTING their management responsibilities and lying to both tenant and landlord.
Belvoir are NOT RESPONSIVE to emails and phone calls and their front office is run by untrained inexperienced staff with limited knowledge in managing property such as Emma, Yvonne and Helen. The directors are not hands on in the business and they will not contact you when there is a problem.
The strange thing is we used Belvoir to sell one of our flats earlier this year and we found Joseph and Spencer great to deal with, however their management department are complete shambles.
Conclusion: Don't use them for lettings or management, only for selling based on our experience.... Read more
Landlord
9th Dec 2021 (3 years ago)
A Mac
Joe at Belvoir was brilliant to work with - he helped us as we navigated buying our home, responding promptly & professionally to all our queries and always went the extra mile. We’re really grateful for all of his help - nothing was too much trouble for him!... Read more
Buyer
2nd Dec 2021 (3 years ago)
S doh
AVOID... Read more
1st Dec 2021 (3 years ago)
Ramon
Belvoir in Portsmouth is a trustworthy and reliable estate agency who tries to do their best for all parties concerned. Spencer Brown is a sincere man with experience in trade and i would recommend him together with Belvoir team and would do business with them in the future. Ramon... Read more
24th Nov 2021 (3 years ago)
M Balgarinov
Belvoir staff are very professional and time efficient. More than happy to recommend.... Read more
18th Nov 2021 (3 years ago)
U Echendu
Very Professional, empathic, friendly, detailed and efficient!... Read more
4th Nov 2021 (3 years ago)
S Gard
We cannot praise the staff at Belvoir too highly. The service is
both professional and friendly and you have the genuine impression
that they really care about your property. We have been using them as
letting agents for the last few years and during this time the communication has been excellent taking all the stress out of renting ones property. Special mention to Emma for all her help and professonal approach... Read more
Landlord
4th Nov 2021 (3 years ago)
O Kinsley
Retrospective review, rented between 2018 and 2019 a property in Havant. I am currently renting through Beals for the last 6 months and the property is poorly maintained only managed to get them to fix the boiler because i involved the council. Anyway its made me realise how professional and efficient Belvoir was run. Our tenancy ends in May and will be looking to rent through Belvoir once more! Couldnt recommend enough.... Read more
Tenant
1st Oct 2021 (3 years ago)
OCT?V
I strongly recommend this agency, they were professional but with a friendly approach. Joseph, our main contact, has been very helpful and he regularly kept us informed about each phase of the property purchase.... Read more
Buyer
4th Sep 2021 (3 years ago)
N Williams
Belvior they’re very persistent but I guess it’s because they care so much about customer satisfaction. They’re very patient and also communicate when you need them. It’s my first time with them but it’s been a privilege and I’m upset I didn’t find them sooner. Simonia and Joe are the very best and you would be lucky to have them as your estate agents.... Read more
21st Aug 2021 (3 years ago)
K Harvey
I have had the pleasure of working with Emma from Belvoir for the past month. I have to say I am very pleased to be liaising with her, she is very professional, responsive and has a can do attitude; she finds solutions to problems which were previously 'immovable', she actually picks up the phone and speaks to you, as well as using her initiative in contacting other stakeholders in the property. It's my opinion, just from this last month, that she is an asset to the firm both in a PR sense and as a professional in her field. She really is a refreshing development in the firm.... Read more
30th Jul 2021 (3 years ago)
J Cotter
Simona was great had not problems at all was an easy process from start to finish. I would recommend 100% they do all they can and more to make it easy.... Read more
21st Jul 2021 (3 years ago)
J Bhumbra
Simona is professional courteous and very responsive. Any questions are answered quickly and efficiently. Would thoroughly recommend.... Read more
13th Jul 2021 (3 years ago)
C Jukes
Simona has been a great help to me. I was recommended to speak with her and the company by a friend. She exceeded expectations going above and beyond and I'm extremely happy with the service received... Read more
9th Jul 2021 (3 years ago)
M Garcia
Very pleased with the service provided by Joe. He helped me get everything ready to start my tenancy. Always available by email/phone/text message. Absolutely recommend to anyone looking for a responsive and friendly agent.... Read more
Tenant
28th Jun 2021 (3 years ago)
G O'Neill
Belvoir staff have always been attentive and considerate. I would be more than happy to do business with them again.... Read more
9th Jun 2021 (3 years ago)
F kembo
Being new to UK was made easy for me and my children , am so grateful to Simona she gave us a home . Made the process bearable and i now have place i call home . So professional and caring . Thank you so much.... Read more
Tenant
1st Jun 2021 (3 years ago)
C Jim
I am very pleased with the service provided by Simona. She is kind, friendly, answers my questions promptly. The most important is get tenants for my flat. Many thanks Simona... Read more
Landlord
28th May 2021 (3 years ago)
I Uchendu
Renting with Belvoir has been an amazing experience, especially with Joe. He's so calm and always ready to listen. I hope I keep getting this wonderful experience when the need arises.... Read more
Tenant
28th May 2021 (3 years ago)
S Brown
Experts at what they do, I've always received great advice and help. As a new landlord upon my initial enquiry, the team including Spencer and Joe really helped to steer me in the right direction and were always on hand for any questions I had. Thanks guys, great service as always... Read more
Landlord
27th May 2021 (3 years ago)
L Kulikova
I have absolutely loved working with Simona from Belvoir agency. She's been so professional, responsive and courteous - a total breath of fresh air in the industry that seems to have lost the concept of what quality customer service means. She went above and beyond for us. We are so coming back to get her help when we are ready to buy a house. Thank you, Simona.... Read more
Buyer
27th May 2021 (3 years ago)
P Poulton
used tenant find service. took less than one week and handled all references and other enquiries etc very efficiently keeping me advised at all times... Read more
Landlord
12th May 2021 (3 years ago)
T Omer
Simona, Joe & team are fantastic.
I would highly recommend!... Read more
20th Apr 2021 (3 years ago)
R Power
Always a pleasure speaking with and dealing with Joe and the Portsmouth team... Read more
19th Apr 2021 (3 years ago)
D Azad
Excellent experience with Belvoir and especially enjoyed working with Joseph. Joe was very approachable , professional, calm and collective at all time so interacted with him. I was provided with regular updates and I really appreciate that. I will use Belvoir again in the future and highly recommend their service. Dee... Read more
16th Apr 2021 (3 years ago)
M Dragut
Honestly I had the best experience with the agency. The people that are working there are really nice and they are always free to help you with any issues that you're facing during your tenancy contract.Highly recommended! Very helpful and professional company. Clear information provided throughout the whole process.Thanks guys... Read more
Tenant
12th Apr 2021 (3 years ago)
J Laxman
With renting our first property they have helped and made things very easy! There’s always good communication and knowing what is happening at all times! Very helpful and very lovely! Highly recommend!!... Read more
Tenant
30th Mar 2021 (3 years ago)
M Redman
I have known a number of staff over many years but I have had the most dealings with Helen. She has always been most helpful and has always gone the extra mile to assist me with any queries I may have had.
I could not have had dealings with a more professional or cheerful member of staff.
Margaret Redman... Read more
2nd Mar 2021 (3 years ago)
C Parry
I have never used an agent to let a property in Portsmouth. I found that Joseph Salvia of Belvoir estate agent was professional in the handling of the let. Responsive to the queries I had. I would recommend them to anyone who is looking for a professional estate agent.... Read more
Landlord
26th Feb 2021 (3 years ago)
E Yang
Faultless service from Spencer and his team, as an experienced landlord it’s nice to be dealing with someone who treats you with respect and gets the job done to a supremely high standard. Highly recommended.... Read more
Landlord
26th Feb 2021 (3 years ago)
T Steere
Yvonne is a joy to speak to and has always gone above and beyond to provide a professional, friendly and great quality service... Read more
26th Feb 2021 (3 years ago)
S Spencer
Joseph was fantastic helping us get me and my fiancé's first home together, he was super responsive and helped us to the best of his ability.... Read more
Buyer
25th Feb 2021 (3 years ago)
L Navarro
I'm a landlord that's been dealing with Helen on a number of matters. She has been exceptional throughout and nothing has been any bother. A real asset to Belvoir.... Read more
Landlord
25th Feb 2021 (3 years ago)
M Jacques
A really professional outfit, massive Thankyou to Spencer who’s assistance and knowledge has aided me in securing two buy to let’s - I shall definitely be using his services to secure tenants for me. 5*.... Read more
Landlord
25th Feb 2021 (3 years ago)
L Morgan
Amazing service from joe! Myself and my partner locked ourself out, called the office to get spare keys, joe had already left the office as it was after closing time said without a thought that he would go back to the office in his time and get the keys for us. Would defiantly recommend.... Read more
24th Feb 2021 (3 years ago)
M Alshammari
Friendly and efficient team; highly recommended ????????... Read more
20th Feb 2021 (3 years ago)
L bishop
Tries to scam ex renters out of money to do the landlords house up. Run a mile from this agency, scam artists and liars.... Read more
Tenant
15th Feb 2021 (3 years ago)
B Guy
I spoke to Joseph, he is a really cool guy, and we made arrangements to view a property at a time that suited us both, he was very open about the next steps that I needed to do or with any questions that I could think of.
He even advised me against selling my super rare Pokémon card collection, and all I needed to book a room in the house I checked out was one weeks of rent, and that's super affordable to what I was expecting.
Cheerio!... Read more
Tenant
6th Feb 2021 (4 years ago)
V M
Yvonne was the property manager for one of the apartment I moved into. I fired a lot of email during my initial days and she was very responsive throughout and made the move quite pleasant and stress free.... Read more
Tenant
2nd Feb 2021 (4 years ago)
SB
The team is really nice and professional. A special mention to Yvonne who is a lovely, diligent and very efficient !... Read more
2nd Feb 2021 (4 years ago)
A Coombs
Yvonne is extremely responsive, friendly and cooperative. An invaluable member of the Belvoir Team. She went above and beyond to help us secure a property and continues to assist us months on with every question or worry I have. From the initial phone call she made me feel at ease and like a friend rather than just another client.
Thank you!... Read more
Tenant
2nd Feb 2021 (4 years ago)
B Nine
Very helpful and friendly staff to work with. Thanks very much.... Read more
11th Dec 2020 (4 years ago)
K Walters
My experience with Belvoir was a good one, they are very helpful, friendly and go that extra mile to make sure that you are happy and satisfied throughout the whole process, which is exactly what you need at a time when you are moving ???? ????... Read more
18th Nov 2020 (4 years ago)
A yardley
Positive approach from Mark and swift reply with documents for potential letting thanks Anna... Read more
Landlord
11th Nov 2020 (4 years ago)
O Stirling
A massive thank you to Joe who has been the best help! He put me at ease, was very professional but friendly and answered all my questions and queries with ease. Found exactly the home we were looking for!... Read more
9th Oct 2020 (4 years ago)
A Rabuh
Very friendly staff and very well-organised processes. Everything is automated and they have a system where you can lodge a request and follow-up with a reference number.
I enjoyed my time when they were my landlord's agents. The only problem that happened was at the beginning when they confused my down payment with my deposit. It was all sorted later.... Read more
Tenant
2nd Sep 2020 (4 years ago)
B LaRoo
Professional and good customer service... Read more
31st Aug 2020 (4 years ago)
V Robecchi
Great professionalism and great support in finding the most suitable home solution for your needs. Thank you Belvoir!... Read more
27th Aug 2020 (4 years ago)
J Wenden

Due to not giving a 5star review I have just been refused the property!!!
CHECK THE OTHER ONE STAR REVIEWS AS EVERYONE HAS THE SAME SET OF PROBLEMS
Also it seemed very strange to be pushed multiple times to leave a 5 star review before any paperwork had actually been signed and this is reflected when you read the 5 star reviews as alot of them say they are in the process of moving, not actually moved into their properties.
So the first property I tried to look at took nearly 2 weeks of constant emailing and messaging even me going into the office. When I finally did get a viewing nobody turned up when I called they said it had been cancelled and that I had actually never been booked in.they said they would call me back but never did. I should have avoided them then but I gave them the benefit of the doubt.
They then offered me another viewing for a different property and told me on the phone that it was £500 a month after I had paid the holding deposit they then said it was £560 so it was over my budget by £45 month. I had told belvoir repeatedly at this point that I was going to be using a guarantor service rather than a person the while time I was told that was ok and not a problem how ever the insurance company they use (let allience) had contacted them months prior telling them they were not going to accepting that anymore. In the end they took the money that they shouldn't have even though they knew I wasn't going to able to use a guarantor company and now are claiming they never had the deposit and they didn't know it would fail even though they were told months ago by the insurance company that no guarantor companies were allowed to be used for the foreseeable future. They have knowledgeably made me become homeless due to this.
I am having to open a legal despite with them in order to get something actually done... Read more
Tenant
19th Aug 2020 (4 years ago)
A Palmer
Everyone at Belvoir has been extremely helpful and responsive, especially given the challenging circumstances we are all facing at the moment.... Read more
17th Jun 2020 (4 years ago)
E Bella
Very friendly and helpful, 10 out of 10... Read more
13th May 2020 (4 years ago)
L Halbig
I have been looking to rent a place for a very long time, and one of Belvoirs properties caught my eye instantly, especially being allowed pets. The whole experience with Belvoir, despite the Covid-19 outbreak, has been incredible. In under a month, everything has been complete and I will be moving in soon. They have been very responsive, kept me up to date with everything that is happening, and have made the whole process very easy for someone who is renting first time.
Samantha has been very helpful, professional and persistent.... Read more
Tenant
12th May 2020 (4 years ago)
J Tindal
Lovely people especially Louise and Joe! They worked really hard to get us all moved in to our new place before lock down which we will be eternally grateful for! Professional and friendly service, definitely give them a go!... Read more
Buyer
11th Apr 2020 (4 years ago)
R Evans
Excellent service and very friendly 10 out 10 very professional thank you... Read more
16th Feb 2020 (4 years ago)
A Garbutt
We just used the Portsmouth office to sell a property on Medina Road, Joseph was communicative throughout the process and i would highly recommend.... Read more
Seller
4th Feb 2020 (5 years ago)
M N
As a rental agent very average. Good at the basics but unable to deal with a difficult tenant or situation. Not the cheapest either... Read more
Landlord
17th Dec 2019 (5 years ago)
M Rickard
Often struggle with genuine estate agents in portsmouth. Belvoir can take up to 3-4 months to respond to an enquiry maintance or repair. Still have a broken window in the property despite being promised directly by a Belvoir estate agent it would get fixed in a timely manner before winter. Now it's winter and the house is very cold.... Read more
Tenant
10th Dec 2019 (5 years ago)
J Serle
I would’ve given Belvior 4.5 stars but couldn’t do the half. After viewing the flat they didn’t put any pressure on me for a holding deposit which I really liked - if anything it was me wanting to get it sorted!
The process of referencing etc was really straightforward and even better, all electronic. There was no supplying of paper copies and documents were all signed electronically too.
All through the process they kept me updated and it was completed quickly. The staff were friendly, professional and efficient.
The reason I knocked off 1/2 a star was on the morning of my move they realised there was no gas safety certificate and that delayed my move a little. To their credit, Belvior did sort it really quickly and I think the delay was only an hour or so, but moving is stressful enough without that!
I would recommend Belvoir to friends and family - they’re a massive improvement on the estate agent I dealt with previously... Read more
Tenant
5th Sep 2019 (5 years ago)
K Barter
Wonderful service start from start to finish. Extremely helpful staff (Dan and Helen)... Read more
14th Aug 2019 (5 years ago)
A Eustace-Cole
Daniel and Belvoir were very helpful in helping myself and my friend find our new home. Thank you!... Read more
2nd Jul 2019 (5 years ago)
J Colquhoun
I am very happy with Belvoir Portsmouth. Daniel was fantastic and helpful. Everything was simple because it was all done online... Read more
2nd Jul 2019 (5 years ago)
S Stuart
Since we instructed Belvoir to market our property their communication and feed back on viewings is very prompt. Overall their service is first class. Pleased to have marketing our property.... Read more
Seller
28th Jun 2019 (5 years ago)
J Whall
Just wanted to say a massive thank you to all the team at Belvoir, me and my partner were looking for our first place together and they were nothing but helpful, great service all the way through doing everything they could, and fantastic after service too.
Thank you all very much.
Josh Whall... Read more
28th May 2019 (5 years ago)
L Day
Fantastic customer service and helped me daily with any issues that came up. Couldn’t have asked for more helpful staff to deal with made the experience very easy and explained everything along the way.... Read more
15th Apr 2019 (5 years ago)
M Webster
I found the whole process very efficient. I was kept well informed and confident the team at Belvoir had everything in hand with my recent rental property. Daniel P has looked after us very well. Most certainly recommend Belvoir.... Read more
Landlord
12th Apr 2019 (5 years ago)
D Santos
Me and my partner just rented a property with Belvoir, view the property with Joe, who was friendly and helpful, been on the phone a lot with Amanda, bubbly personality and very helpfull, Daniel is the person who gave me the keys helped me when i couldn't open the door. All the staff was helpfull and friendly at all times. Moving is a stressfull process that has a lot of paperwork and bureaucracy to it, it helps to know there is a team of people who are professional and helpfull to make things flow as smoothly as they can.... Read more
Tenant
27th Mar 2019 (5 years ago)
L Shephard
The team at Belvoir, Portsmouth are friendly, professional and efficient. I have used this agent for decades and have no hesitation in recommending them.... Read more
4th Feb 2019 (6 years ago)
D Green
On first impressions, my husband and I thought the staff were very pleasant, helpful and honest. During our process of our application, it was very punctual, accurate and again helpful. Over the years we've rented from several different letting agents and so far they're the best we've ever dealt with by far.... Read more
Tenant
1st Feb 2019 (6 years ago)
S Wheeler

Belvoir proved themselves to be incompetent at every given opportunity.
When we first viewed the property, the garden was in such a bad way that it was hazardous; we asked for this to be cleared before we moved in and was assured that it would be. On move in day we found the garden to be untouched - having 2 pets, this was an issue as goodness knows what they could have been treading on. Somebody then came to clear it after we reported it again, but not to a very high standard.
Another issue was that one on the bedroom windows let in such a breeze that when closed, the wind getting through would actually move the curtains - this took them over a year to fix.
Whilst dealing with these types of nuisances during our tenancy, the worst was yet to come. After tenants moved out and we found replacements, Belvoir received agency fees from 3 different people without producing a contract fit to sign. After a few months with still no contracts, when we had come to despair at their incompetence and decided to move, they become much worse than incompetent and started to act outside of the law. They advised us to take actions on their behalf that our legal representatives were shocked at. They also tried to deduct from our deposit the agency fee amount that 2 of the applicants have paid in order to refund them. When this was declined by the TDS, we received our depsoit back but the applicants did not receive their agency fees back, despite Belvoir obviously thinking that they were due them back. With this being the case, I am sceptical as to whether Belvoir were planning on refunding the applicants had they received the money from our deposit.
Further to this, they tampered with my private property with no prior indication of their intention to do so and then said that they would charge me for the damage to be undone. Their defence was that I knew work was due to be carried out and I was in the house when it occurred - neither of these display any prior knowledge on my behalf as they did not state that my property was to be included in their maintenance, nor was I watching over the workers as I assumed that it only affected the landlady's property.
To top it off, one of Belvoir's employees has "Belvoir" spelt incorrectly in their pre-set email sign off.
Furthermore, despite leaving a forwarding address for our mail (at their request), months later, none of us tenants that moved from their property have received a single piece of mail.
To summarise, I would highly recommend seeking an alternative agency or private landlord to rent from so as to avoid very questionable practices.... Read more
Tenant
12th Jan 2019 (6 years ago)
L Gallagher

My friends and I rented a property from these criminals and while the first few months were okay, although the agency fees were extortionate, we then entered into a living nightmare with these people.
After a couple of people left, two new people were to join us in renting the property. We gave the agents a months notice and the new tenants details so a contract could be sorted. Since the new people were expecting a contract to be signed etc they gave notice to their old landlords. Low an behold no contract had arrived by the time they were due to move in. The agents had not even requested any details from them a month after being told they would be moving into the property.
After paying agency fees it took the agents another 2 months to get round to a contract being sent out. Turns out there were multiple errors with length (as we are students) and guarantors. After telling the agents about this we had not had a revised contract 3 weeks later. This was when we decided to leave.
One of the new tenants did not want to go (understandably) but we just could not deal with the incompetence anymore. We were then advised that if the new tenant did not leave we would be required to pay rent until they decided to even if we were not living there and had not signed any contract. They also said this would have applied with the new contract once it came to an end if one person decided to stay the others would be liable for rent indefinitely until said person left the property.
Belvoir advised us to change the locks on the new tenant so she could not stay. This is illegal and we could not believe we were given such "advice".
They hardwired our own personal tumble-dryer into the wall during some maintenance work and then wanted us to pay to have it removed even though the mistake was theirs.
Plenty of maintenance and health and safety issues were ignored even though the council had got involved at one point, from not having a fire extinguisher or blanket to not having a note board.
After finally dealing with this issue they then attempted to take agency fees out of our deposit to refund the two new tenants who had paid agency fees to Belvoir, completely illegal! After many emails and phone conversations we sought legal advice and registered a dispute with the TDS. We quickly got our money back then.
Any issues we had were dealt with at a glacial pace, rarely checked up on the property and we never got reports on the property or anything that we had done wrong.
The itinerary that we had was detailed incorrectly and did not match the pictures of the property. This included two broken wardrobes, one which did not exist they had taken the picture twice and also IT WAS BROKEN.
All in all I can confidently say that the agents were lazy, unhelpful, advised us to to something illegal, illegally tried to take money from our deposit and clearly did not care one bit about us. The moment they knew we were leaving and would no longer be receiving money from us they did everything they could to swindle as much out of us as possible.
Could not be happier with the place we have now and guess what we had a contract sent to us within 2 weeks of requesting it.... Read more
Tenant
10th Dec 2018 (6 years ago)
A nardecchia
Daniel and his team have been very helpful, efficient and friendly.... Read more
29th Nov 2018 (6 years ago)
L K
Really friendly and helpful staff. There were huge issues with the first property we rented which is not their fault but they quickly and efficiently rectified this by moving us into the lovely property we are renting now. Honestly can't fault them and would highly recommend. Special shout out to Daniel, Helen and Amanda for looking after us. Top notch service and very honest and professional people.... Read more
Tenant
12th Nov 2018 (6 years ago)
R Micucci

Not the best agency around. The house I was renting through them had many issues. To be honest they fixed some of them but not the main problem that was about mice in the kitchen, even after several solicitations. They just came around one time but they didn't do nothing permanent in order to stop mice from sneaking inside. In addition to that they asked me to pay 20 pounds when i needed their reference for moving to a new house and that is quite unusual. Furthermore they withhold a considerable amount of money from my initial deposit especially due to, as they said, "a deep clean throughout including all woodwork, kitchen clean, bathroom clean" and "Removal of items left in the property". About the first motivation I firmly think it was not true because i cleaned all the property deeply, especially the kitchen and bathroom. Instead, about the second one, all those items they removed belonged to either the owner or the previous tenants so I didn't touch them and I reckon it wasn't my responsibility to move them even if they affirmed the contrary. Another thing I didn't like very much was that after the end of the tenancy I asked them for a favor but they never replied to me (I just wanted to check if there was an important letter for me in the box inside the communal entrance as I didn't have the keys anymore). In conclusion it hadn't been a really good experience with this agency to be fair and my impression is that they only think about money.... Read more
Tenant
28th Oct 2018 (6 years ago)
T Freeston
Friendly staff that found a tenant quickly... Read more
Landlord
24th Sep 2018 (6 years ago)
I Zakaria
I recently had an appointment with Dave from Belvoir Portsmouth. He was really helpful and it was always easy to communicate with him. Dave helped us through with the paperworks and so. I really recommend Belvoir for others to use it.... Read more
13th Mar 2018 (6 years ago)
A Watts
Thank you so much Vanessa for helping me find the perfect flat... above and beyond customer service you are fantastic thank you:-)... Read more
24th Feb 2018 (6 years ago)
S Lloyd
No Good - service appalling really gone downhill I will not be using them again, Cosgroves are much much better... Read more
1st Feb 2018 (7 years ago)
G Crossley
Booked a viewing for a property, drove an hour and no-one showed up. Phoned the office who assured me they would get back to me with information as to the whereabouts of the agent and haven't heard anything since.... Read more
28th Jan 2018 (7 years ago)
R Casson
Very happy with the service I received from Belvoir.
Having struggled to find a decent flat at a reasonable rent in my particular circumstances, having recently returned to the area and being between work contracts, I found Belvoir came up trumps. Very friendly and helpful staff and special thanks to David Whyte for advice and exceptional service in helping me secure my new home.
Well done everyone!... Read more
Tenant
3rd Jan 2018 (7 years ago)
K Hammad
Everything was easy and smooth. Helen is very friendly and helpful and Dave was very positive, reassuring and very helpful plus banter is still going between us two ????
These guys made my move seems easy and effortless and took away the fear of dealing with estate agents. Thank you Belvoir
Gully Gully Man
PS: I told Dave that I’m available for table magic at their Christmas party and not sure if they will hire me but I will edit the review if I’m not hired! simple! ????????... Read more
21st Nov 2017 (7 years ago)
N B
I contacted David Whyte from Belvoir to help me let my Portsmouth property. I found him to be genuine, highly responsive and I will certainly use him again. Thank you Dave.... Read more
Landlord
25th Oct 2017 (7 years ago)
D Patro
Very professional, Friendly Staff , Honest Service and Prompt response to the complaint and issues . Very good experience so far to deal with Belvoir southsea and their staffs David and Helen.... Read more
23rd Oct 2017 (7 years ago)
S Low
Helen and Dave were very good. Very friendly and nice to communicate with. Help us out a lot, very honest and very patient.... Read more
15th Oct 2017 (7 years ago)
G Sales
Very professional, honest service and let property very quickly. Nice to deal with an estate agency with honesty and integrity... Read more
Landlord
13th Oct 2017 (7 years ago)
P Manns
I am currently renting through belvoir estate agents, the whole process of getting our flat was quick and simple. The staff there were great and very friendly easy to talk to also. I was and am very happy with my choice to rent through belvoir and would highly recommend them to family and friends... Read more
Tenant
6th Oct 2017 (7 years ago)
X Li
They are very professional people. Especially dave and Hellen very helpful.
From serach to move in very smooth. Highly recommend! Stress free service !
Well recommend.... Read more
Tenant
6th Oct 2017 (7 years ago)
V Chambers
Prior to contacting Belvoir, it was a challenge finding an apartment that was suitable and a flexible agent. David "Dave" Whyte has been exceptional! He has helped in many ways. He is professional, flexible and returns calls in a timely manner. When he is out of office he ensures that other staff assist in various ways. I am happy to inform that I am very satisfied with the friendly and professional service from Belvoir and especially from Dave and his lovely colleague Vanessa... :)... Read more
6th Oct 2017 (7 years ago)
S koppers
What a lovely estate agents, couldn't fault it.. especially David he was amazing and so helpful! I had previously been to 3 other estate agents and they were not interested. David went out of his way to help us find a place.. what a legend! Thanks David!... Read more
5th Oct 2017 (7 years ago)
C Otelea
I had an wonderful experience with belvoir. Dave was so kind and helped us a lot. We booked a house in waterlooville from Romania online and the day that we arrived the keys were waiting for us. I strongly recommend them you want to rent.... Read more
Tenant
4th Oct 2017 (7 years ago)
S knight
Dave Whyte listened took on board my brief criteria for a suitable Southsea one bed rental flat. He took quite a short time to find me a suggested flat that met all my "must have" detailed personal requirements. I have taken a one year lease on this flat and am entirely happy and grateful for his knowledge and efforts on my behalf. The in house office staff at Belvoir led by Helen have all been only to ready to help me both in project selection and paperwork and since in an aftercare service role.
I would have no hesitation in recommending Belvoir Southsea to others.
Thank you
Simon Knight... Read more
Tenant
4th Oct 2017 (7 years ago)
S Johnson
I am a new landlord and found the staff at Belvoir to be approachable and there fees for me and my tenants to be extremely competitive Amanda and Paige were particularly helpful and I definitely would not use anyone else... Read more
Landlord
2nd Oct 2017 (7 years ago)
G Matelionyt?
waste of time and money.... Read more
6th Sep 2017 (7 years ago)
Ali
WARNING! DO NOT COME HERE IF YOU ARE LOOKING TO RENT!
TERRIBLE AGENCY, Would rate them 0 stars if it were possibly.
They will take money from you left right and centre. They charge you for things they will never mention to you. When you are looking for a property they will be angels, but when you have signed the contract they will become devils. Only care about milking every penny they can. ABSOLUTELY TERRIBLE customer service.... Read more
Tenant
12th Aug 2016 (8 years ago)
A Timms
Belvior Portsmouth have been taking care of the flat we own in Southsea for over 12 years. We have always found them to be professional, efficient and friendly.... Read more
Landlord
30th Jun 2016 (8 years ago)
K Robertson
I've always found Belvoir to be professional, caring and efficient in their dealings both with myself as Landlord and the tenants I've had over the years.... Read more
Landlord
16th Jun 2016 (8 years ago)
F attwood
As an agent they are very friendly and efficient. Have used them for 20 odd years. Keep up the good work... Read more
8th Jun 2016 (8 years ago)
C Jones
We have been renting with Belvoir for 2 and a half years now. They have sorted out maintenance issues on multiple occasions. Communication between Belvoir and previous landlord took weeks. It appears the new landlord is much more pro-active and sorts things out much quicker. I am disappointed that Portsmouth's rent market prices have increased. Shame salaries don't increase as well.... Read more
Tenant
1st Jun 2016 (8 years ago)
J Watkins
During a one year tenancy they neglected to maintain the property, let numerous contractors in without prior notice. There was not enough ventilation (socks stuffed in outlet). They even tried to blame us for damage that happened prior to us moving in (we have photo evidence)
One manager came to the property and started shouting at us while trying to resolve an issue. And she blew her top over a comment she did not agree with.
It has taken nearly 2 months to get my deposit back, from which they are taking a very large sum. Due to non existent issues.
Very dishonest and corrupt.... Read more
Tenant
12th May 2016 (8 years ago)
H Panchal
BE AWAY from Belvoirs.. they are dishonest & unethical
They tried all tricks to deduct money from my deposit. regarding cleaning they charged £ 192 saying full cleaning which is complete NONSENSE,
we have been working hard (night & weekends) to clean the property last 2 months & gave new life making it excellent condition compared to what was handed to us. And I asked them to inspection in my presence but no-one cared & finally after handing over keys they started claiming false charges on my back.
When there was some window closing problem during winters it was making our house cold & when I called HELEN she told l also live just like that not a problem. such an unprofessional approach.
VERY BAD PEOPLE.... Read more
Tenant
12th May 2016 (8 years ago)
B Shawyer
found the experience of trying to rent extremely slow , vague and unprofessional. due to this experience it has caused me to pull out of the property through insecurities of the company and the way things were handled which caused financial loss and stress.
would not recommend... Read more
6th May 2016 (8 years ago)
Y Hopkins
Excellent communication, staff were professional and dealt with all issues including maintenance problems in a timely manner.... Read more
9th Nov 2015 (9 years ago)
M Graham
A fantastic agent, they have let my property for the last 2 years and have always kept me informed and up to date with my tenants. Thank you Belvoir.... Read more
Landlord
21st Oct 2015 (9 years ago)
A Scott

STAY WELL AWAY.
Every single step of renting with Belvoir has been a major major hassle. I rented a property managed by Belvoir with two other student tenants, biggest mistake of my life.
Communication was a major hassle. Belvoir would often phone me on my mobile and then ask to speak to one of the other tenants.
Trying to get hold of them is even more fun. When our washing machine broke down it took three weeks to get it replaced. We must have called at least a dozen times between the three of us. Every time we did call we were told the agent we wished to speak to was either not available, or "oh he is here, I'm just not sure where in the building he is".
My favorite part of renting with Belvoir however, was the false accusations of subletting leveled against us by an agent during the return of the deposit. Only when faced with overwhelming evidence did the agent in question "close the file" on the incidence. No apology, nothing. Like he was doing us a favor.
If, despite the multiple bad reviews you find all over the internet you still decide to rent through Belvoir, make sure to leave the house in a better state than it was when you arrived, or expect a £300 cleaning bill to be taken out your deposit.
There is LOADS of private landlords in the Portsmouth area who are able to provide a far better service than this. Don't waste your time and money here.... Read more
Tenant
10th Aug 2015 (9 years ago)
S Boyett
I have dealt with Belvoir, as a landlord, for a number of years and have always found them very professional. From initially finding and referencing the tenants to managing the property and dealing promptly with any problems. A first class service and I look forward to doing many more years business with you.... Read more
Landlord
11th May 2015 (9 years ago)
F Platt

Completely farcical. Constant inspections, every 3 months at least, and nothing gets repaired. The inspections remove any notion of it feeling remotely like home, instead it feels like a boarding house or university halls (where they were actually half as frequent for me). The repairs I need were reported nearly a year ago and still nothing has happened. My windows do not fit the frame, letting through water and enough of a draught to render the room impossible to heat and use for half the year, plus dripping emanates from the ceiling in a mere shower, but nothing gets done! And this is not to mention the dangerously corroded staircase that myself and the gasman nearly fell through back in January. One can have the best landlord, but it makes no difference if the frankly incompetent agency never passes anything on. I have absolutely nothing good to say about Belvoir now, I am finished with always giving them the benefit of the doubt as I have been doing since we moved in. Stay well, well, well away. Rent privately, it will be no worse than here and no ~£350 admin fees for the privilege. Absolutely sick to utter death.... Read more
Tenant
26th Sep 2014 (10 years ago)
L brown
I've been with these for about 6 months now and every time something goes wrong in the flat they take about 3 weeks to sort things out, when me and my girlfriend moved in we had no hot water for a month and half because they couldn't be bothered to sort it out, now we have mould growing in our bathroom and they are blaming us for it and they want to end out contract because they don't want anyone to come out and sort it out,
These are the worst people to go with little tip, they are quicker and taking your money out your bank than helping you out
DON'T GET A PLACE WITH THESE... Read more
Tenant
12th May 2013 (11 years ago)