J T.
Sadly, after my poor experience of this office,
I cannot recommend them in any capacity.... Read more
26th Aug 2024 (21 weeks ago)
M partridge
Nikki at Belvoir has been brilliant, the company overall have been fantastic.... Read more
22nd Aug 2024 (21 weeks ago)
K Dulieu
I have been using Belvoir for a few years, for two tenancies, and have always had prompt and efficient service from them.... Read more
Landlord
21st Mar 2024 (9 mo. ago)
R Tideswell
Nikki was fantastic! Any questions were answered with great detail, those she didn't know off the top of her head she provided the next day.
Explained the process in detail, answered all our questions thoroughly and was very efficient.
Super friendly positive and happy to help!
Thank you Nikki!... Read more
18th Mar 2024 (9 mo. ago)
S Middleton
Couldn’t ask for a better agent than Nikki! Was so kind and all around lovely person to talk to! Answered any questions or concerns we had, as a first time renter this has set my standards very high, I cannot thank Nikki enough for being so helpful through the beginning of my journey of independent living with my partner, thank u so much!... Read more
Tenant
12th Mar 2024 (10 mo. ago)
R Scott
Not a very good service if you rent.
Be prepared for a wait for any service you need to get repaired... Read more
Tenant
30th Jun 2023 (1 year ago)
M Usman
Fantastic service, flexible and transparent approach where possible, thorough on behalf of landlord and tenant both, a rare level of care in a growingly indifferent marketplace.... Read more
13th May 2023 (1 year ago)
T Garnett
I have been working with Belvoir to rent and then sell a property for over 10 years and the complete service has been excellent at every stage.... Read more
Seller
9th May 2023 (1 year ago)
Leala
As a tenant renting with Belvoir, I have always found the team to be friendly, professional and reliable, especially Adrian and Sandra. Very efficient with communication and responding to any issues.... Read more
Tenant
14th Apr 2023 (1 year ago)
A Ron
They are amazing. Each one of them helped and guide me through out the process . And I wish them all the happiness and success in their both personal and professional life. If am possible to send more stars will do that. ????.. Happy for you people Julie, Sandra and all of them belvoir????????... Read more
6th Apr 2023 (1 year ago)
T Lat
simply the best in town.... used Belvoir as my trusted agents for over 12 years - always deliver on their promises without fail finding me great tenants at pace. Highly recommend.... Read more
Landlord
15th Dec 2022 (2 years ago)
S Carter
As a landlord, I have been with Belvoir for a number of years and can't recommend them highly enough. The staff are polite and friendly and I know that whatever the problem that may arise with my properties, be it big or small, Belvoir will sort it which gives me complete peace of mind.... Read more
Landlord
14th Aug 2022 (2 years ago)
J Warne
Amazing staff who were always on hand with fast replies if I ever had a query.... Read more
29th Jul 2022 (2 years ago)
A Llewellyn
I used Belvoir to sell my property in Stafford and I couldn’t fault them through the whole process. Easy to contact and explained the whole process to me being the first time I’d sold a property. Would highly recommend.... Read more
30th May 2022 (2 years ago)
L Harris
Went above and beyond to help out when let down by one rental landlord to source another and process it within 24 hrs of when the contract was supposed to be signed .... Read more
Tenant
11th Mar 2022 (2 years ago)
E Kelly
Efficient and friendly... Read more
19th Jul 2021 (3 years ago)
J Crowe
Great service friendly environment always supportive and am a tenant with them so says it all ????... Read more
Tenant
17th Jul 2021 (3 years ago)
R Sims
I have recently purchased a property for sale through Belvoir Stafford. Geoff was my point of contact throughout the purchase process right from my initial request to view the property through to completion, I cant rate the service received highly enough. Geoff was professional, helpful and went the extra mile throughout purchase to ensure I was kept upto date at all times. Thank you very much for making the purchase of my new home as easy as possible.... Read more
Buyer
10th Apr 2021 (3 years ago)
J Mottershead
We can't thank Sandra and the team enough for all their hard work this year, as 1st time landlords living overseas the team have taken all the pain and stress out of owning and renting a property.
Professional at every point and quick to respond to our questions with great advice.
We can't recommend Belvoir and Sandra enough, if you are looking to let a property look no further than this great team!... Read more
Landlord
17th Dec 2020 (4 years ago)
E Bennett
We had a fantastic experience with Sandra at Belvoir - we expressed an interest to move in earlier than the suggested date and she managed to get us in. They kept us updated at every turn and it was a pain free process. The move in process was easy and thorough and I feel confident that we are good hands with Belvoir as our letting agents. Highly recommend!... Read more
Tenant
3rd Nov 2020 (4 years ago)
T L
I have been a client of Belvoir Lettings in Stone for 9 years, and have just sold the property through their Estate Agent service. I was as pleased with their Sales service as I have been with their Lettings service. The Estate Agent I dealt was was extremely knowledgeable, and helpful to me. The agent responded very quickly to any emails, and kept a very close eye on the sales process once solicitors were instructed. The charges were also very reasonable. Very please with the service.... Read more
Seller
8th Oct 2020 (4 years ago)
M Gill
Thanks to all the team at Belvoir. In such a confusing time with lock-down they were extremely professional and supportive. I was very impressed with the levels of customer service and communication. They work tirelessly and have a real passion for what they do. I cannot recommend Belvoir enough and I will be using them again when it comes to the next move. Thanks and speak soon.... Read more
28th May 2020 (4 years ago)
R McConnell
Absolutely fantastic service can’t fault them at all... Read more
31st Jan 2020 (4 years ago)
J Abbotts
The service for my recent house sale was second to none, Geoff the agent that dealt with my sale was such a lovely chap with so much knowledge and experience, nothing was too much trouble, even answering calls and emails whilst off work in his own time. I certainly wouldn’t hesitate to use Belvoir/work with Geoff again in the future.... Read more
Seller
6th Dec 2019 (5 years ago)
L Perry
We took the plunge to finally buy our first home. Not knowing what to expect was a daunting prospect! However, Belvoir, helped us all the way through the process. Right from the initial negotiations through to answering everyone one of our constant questions and reassuring us when things were being held up.The daily updates were fantastic as you knew where both parties of the transaction constantly were at, which was a constant relief. All the additional viewings we asked for weren't an issue, all arranged for a time that always suited us.
Belvoir understood our urgency due to our new arrival due in a a couple of weeks, so pushed to make the process go through as quickly as it could.
We genuinely couldn't have asked for a better experience especially for our first house purchase.
If you have the pleasure of dealing with Geoff, then you will not be disappointed! They really do go above and beyond.
We could not recommend them more.... Read more
Buyer
25th Nov 2019 (5 years ago)
J summers
Recently rented a property through Belvoir,great team of ladies,who helped with all aspects of my move.... Read more
Tenant
18th Nov 2019 (5 years ago)
K B
Honestly the best lettings agent I've ever had the pleasure of dealing with. Their passion to provide a good service is not just in favour of the landlord but tenants too; from the moment I enquired about the property to even today, the staff have shown the utmost friendliness, helpfulness and professionalism. I cannot recommend them enough.... Read more
Tenant
5th Sep 2019 (5 years ago)
Mark
Great service from the Stafford team! My move was very smooth & Sandra & Susan are both very genuine & approachable. Would defo recommend!... Read more
14th Jul 2019 (5 years ago)
M Barron
Absolutely amazing letting agency Sandra and Susan are so lovely and so helpful definitely would recommend them. They certainly are the best agency we have ever been with. Thank you for all your help and support... Read more
16th Jun 2019 (5 years ago)
P Peppiate
I would highly recommend the Stafford/Stone Belvoir Lettings Management team. They have been first rate in helping me transfer my property in Stafford from another local company, who I feel badly let down by. Sandra in particular has been fantastic - keeping me well informed at every stage, with helpful suggestions, timely responses and delivering great end results. I live away from the area so to meet Adrian and Sandra was a pleasure - I feel that my best interests as a landlord are well placed in their capable hands.... Read more
Landlord
12th Jun 2019 (5 years ago)
T McLuskie
This company are great!
All of the ladies were so friendly. We felt like they really made time for us and were always very sincere and genuine. Super flexible and nothing was too much trouble (we had a new bed being delivered the day before we were due to move in and they kindly went and met the delivery driver and opened the garage for us - this was a massive help to us!)
Reliable and trustworthy, not your average estate agents.... Read more
Tenant
3rd Jun 2019 (5 years ago)
P Cox
Sandra, Susan and the team made me feel at ease as a first time landlord and answered every question I could think of.
They're professional, efficient and their communication skills are outstanding always keeping me in the loop with everything that goes on.
Without doubt I'd recommend Belvoir to other landlords and I'm looking forward to many happy years together.... Read more
Landlord
30th May 2019 (5 years ago)
D Osullivan
I'm impressed with Belvoir and the professional way they handled things from viewing to the moving in of our new home.
We had been kept up to date with every aspect of the process.
Would highly recommend Belvoir and would definitely use again..
THANKYOU... Read more
25th Apr 2019 (5 years ago)
F Russell
Sandra and Susan are lovely. So efficient and always give great advice. We have used Belvoir for over 10 years as our letting agents and they always look after us and our tenants. We would highly recommend.... Read more
Landlord
11th Apr 2019 (5 years ago)
L Mateo
Since the very beginning the agency has been very approachable, helpful and transparent in guiding me through the process of getting my rental property. They showed effort in providing me the information I needed in which they showed professionalism as well as Customer Care at every step of the process. I am very happy for the rental property I got and can recommend working with them.... Read more
Tenant
11th Mar 2019 (5 years ago)
S Palmer
I have first experience of the work that the Stafford and Stone offices do. They have been an excellent team helping me rent from one of their landlord clients.
I can only praise them for their hard work and the professionalism that they uphold.
If you are looking to rent and they are in charge of the properties then you should feel more than comfortable placing your trust in them.
A brilliant team.... Read more
Tenant
14th Feb 2019 (5 years ago)
C williamson
We found the staff very helpful and professional and they took alot of the stress out of our move into rented accomodation.... Read more
Tenant
29th Jan 2019 (5 years ago)
A Foster
Helped me, my girlfriend and my 18 month old with there professionalism and patience! We are all really happy with the customer service received... Read more
23rd Nov 2018 (6 years ago)
R Sabella
Simply flawless service from everyone at Belvoir Stafford.
I initially rented my property through Goodchilds in Stafford. As they were taken over from Belvoir Wolverhampton, the Goodchilds Stafford branch closed and my property was taken over by Goodchilds in Rugeley but managed by Belvoir Wolverhampton. As it became apparent it was a recipe for disaster. No regular inspections were carried out and now that my tenant moved out, both Goodchilds and Belvoir Wolverhampton are denying any knowledge of the property. As a result, my old tenant cannot get his deposit back and I haven’t been given any payment for works required on the house as he moved out. Naturally, they don’t reply to e-mails and all phone calls have proved fruitless.
On the bright side, I came in contact with staff at Belvoir Stafford. Literally the day before I was due to deploy for 4 months Adrian, the agency manager Adrian, booked me in for a chat (on his day off!) to see if there was anything he could do to help. Without any pressure, he explained what services he could provide and it became apparent that both Goodchilds and Belvoir Wolverhampton had failed in many areas within the agreement I had with them...too many to list to be honest! Following a really informative conversation with Adrian, my wife and I agreed to allow Belvoir Stafford to start looking after our property. This turned out to be the best decision we could have made. The house was put on the market straight away, they contacted my current tenant to gain access to the property in order to assess if any works were required. Within a couple of weeks, they gave us a list of jobs which would allow the property to be more competitive on the letting market, they provided us with competitive quotes and as we accepted them, they got them all completed within a week, a few days ahead of schedule! They booked at least twenty viewing within about two weeks and we now have a new tenant moving in a few days. In addition, they gave their time to listen to my wife’s concerns as she carried on struggling with Goodchilds and Wolverhampton Belvoir. They offered her advice and moral support throughout when they were not obliged to. It was of great relief for myself as I am currently working away and had to leave my wife to deal with it all. I would wholeheartedly recommend Belvoir Stafford to everyone letting a property in the area and please don’t be confused, they have nothing to do with Belvoir Wolverhampton or Goodchilds.
Finally, I take this opportunity to pass my genuine thanks to Adrian, Carol, Sandra and Susan. They delivered much more than they promised and nowadays it is refreshing to see a team so genuinely dedicated to customer satisfaction!... Read more
Landlord
25th Oct 2018 (6 years ago)
L Sabella
Excellent service and commitment from all of the team. Readily available to offer support and advice regarding a letting agreement. Highly recommended.... Read more
Landlord
24th Oct 2018 (6 years ago)
J Edwards
I would definitely recommend Belvoir Stafford
They were extremely helpful friendly and very professional in helping me with the property that I’m now in.
Well done ladies cannot fault your excellent service.... Read more
16th Oct 2018 (6 years ago)
S Harvey
Very good service, friendly staff that know there stuff.
Caring and try hard to get a good tenant/landlord relationship. A±++±... Read more
15th Oct 2018 (6 years ago)
RageagainstMC
I have utilised the services of belvoir for many years to rent my properties, the staff have always been informative, efficient, friendly and I believe they have always endeavoured to act in the best interests of their clients, thanyou to belvoir and their amazing staff.... Read more
Landlord
7th Sep 2018 (6 years ago)
D Wood
Many thanks to the team for getting me in to the flat and sorting everything out in such a short amount of time.
Very happy and will most definitely will be using Belvoir again for my next property!... Read more
21st Jul 2018 (6 years ago)
T Joseph
Great letting agency, always happy to help during the time I rented the property and even after! Thank you.... Read more
Tenant
19th Jun 2018 (6 years ago)
K Jones
Brilliant service from the team at belvoir, they really did go out of there way to make sure we got the house we wanted very quickly and without any hassle , can't recommend them enough... Read more
25th May 2018 (6 years ago)
K Jones
Sandra and Hannah are fantastic! Nothing is too much for them and they went above and beyond to achieve our desired move in date. Can't thank them enough for everything they have done and we would give them 10 stars if we could.... Read more
25th May 2018 (6 years ago)
S Lasota
Belvoir are hands down the most professional and supportive letting agent I have used, very quick to solve problems, operating with honesty, fairness and integrity. Special thanks to Sandra who has been great from day one!... Read more
Landlord
18th May 2018 (6 years ago)
B Mac
Super helpful and friendly staff, nothing is ever too much bother. Can’t thank Hannah and Sandra enough.... Read more
12th May 2018 (6 years ago)
L Kenyon
Can not recommend Belvoir in Stafford enough. Hannah and Sandra are very professional and welcoming. They go out of their way to help you. Nothing is too much trouble. Thank you ladies... Read more
11th May 2018 (6 years ago)
M Olteanu
We had recently moved from London in Stafford and all staff from the agency where very helpful and professional. They made everything so easy for us.... Read more
4th May 2018 (6 years ago)
E Davies
I work closely with Belvoir Stafford on a day to day basis and they are an absolute delight! Special mention to Hannah Berridge, always on the ball, polite and hard working. Overall, a really professional branch who make my job easy!... Read more
19th Feb 2018 (6 years ago)
L Cope
The service we have been given from Belvoir Stafford has been second to none, right from the onset we have had an extremely professional, friendly and prompt service from all staff we have dealt with. As a tenant I would definitely recommended renting through this company!! Thank you!... Read more
Tenant
30th Nov 2017 (7 years ago)
T Woolfrey
The team are brilliant. Supportive and nothing is too much trouble I have relocated for work and they found me a nice property that is 7 minutes from work and also takes my 2 beautiful English bullsmastiffs. They have been on the journey with me from the start and I cannot fault them as a team it is a very personal service... Read more
Tenant
18th Nov 2017 (7 years ago)
A Clay
Friendly, helpful and quick in arranging the move!... Read more
15th Nov 2017 (7 years ago)
G Ashley
I have had the pleasure of renting with belvoir for over the pass 2 years, and I have to say they have made everything so easy for us in the house we were in. They couldn't do enough for us. The staff are so friendly Hannah is amazing such a credit to the stafford branch, she a lovely and caring lady who is fantastic at her job.... Read more
Tenant
11th Nov 2017 (7 years ago)
P soden
I have been using Belvoir in Stafford for over 15 years as a landlord and whilst some of the staff may have changed the service levels remain the same and is first class. Always helpful and I never feel anything is too much with the service being providing exceeding expectations... Read more
Landlord
6th Oct 2017 (7 years ago)
J oliver
From start to finish we experienced excellent customer service, very friendly and easy to approach regarding any issues. Would definitely recommend Belvoir to anyone. Thankyou for all your hard work :-)... Read more
8th Sep 2017 (7 years ago)
T Kirtley
Belvoir have been fantastic. As a tenant I have had some bad experiences with agents, it is so nice to have a positive and enjoyable experience with this agency. They have gone out of their way to make my move as easy as possible. They genuinely care about the tenant, and I'm sure they do the same for their landlords. I can't sing their praises high enough. Thank you.... Read more
Tenant
18th Jul 2017 (7 years ago)
M Roberts
Belvoir are a very professional lettings agent, they explained the whole process very clearly to me and any questions i had were responded to promptly and courteously. I would certainly deal with them again in the future.... Read more
13th Jun 2017 (7 years ago)
S Parry
I have been working with Belvoir for almost 12 months now. I have always found them to be very professional and customer focussed. I have confidence in their ability to solve problems quickly and efficiently and deal with situations in a diplomatic and tactful manner ensuring the best possible outcome for their clients. I would happily recommend Belvoir to close friends and family and I look forward to working with them in the future.... Read more
11th Jun 2017 (7 years ago)
T Graham
Belvoir Stafford Estate Agents have been fantastic from the start.
Very friendly and professional. They take pride in the houses, tenants and landlords they represent.
I currently rent, however, should I buy a house I would unquestionably use their services.
No issue is to small and they are always there if needed.
Could not recommend enough.... Read more
Tenant
10th Jun 2017 (7 years ago)
T Gibson
Belvoir Stafford have acted as our letting agent in Staffordshire since 1999 during that period they have always acted in a very friendly , efficient manner. Hannah, Sue and Sandra are very professional in their approach to property management they reflect well on the organisation. If you are looking for a great company to look after your interests, look no further you have found them Belvoir Stafford. Tony Gibson Director MF Walsall Co Ltd... Read more
Landlord
9th Jun 2017 (7 years ago)
J Smalley
I rented a property though them for the first time in 2011, and after a short break came straight back to them.
I've used a few of the letting agents in stafford over my 9 years and have had some awful experiences, including being evicted for asking for basic improvements to a property such as getting rid of the damp!
The staff at Belvoir are the only ones I have had the pleasure to rent from who actually care about the Tennant. They go above and beyond to ensure you get fair treatment, act quickly with repairs, and keep on top of inspections, working with you to ensure Tennant and landlord will be happy.
Even after I left the property I rented from them for 4 years, they were were helpful around an issue I had with losing some post!
Highly recommended.
Thank you for all you did for us ladies... Read more
Tenant
8th Jun 2017 (7 years ago)
E x
Good support, lots of contact and despite a false start from a prospective tenant a quick solution to finding a new Tenant, thanks everyone!... Read more
Landlord
4th Apr 2017 (7 years ago)