They are very good, polite, punctual and efficient.The photographer was fantastic!
I'm very grateful to Elliot, always keeping me updated and very helpful and patient with my request and queries.
Yes, I'd be very pleased to advise them to friends and family!!... Read more
Seller
3rd Aug 2023 (1 year ago)
J Thomson
Sam is not fitted for this role due to his lack of empathy and customer service skills.
These skills are required to be a real estate agent working so closely with people one would think :(... Read more
20th Sep 2021 (3 years ago)
L riccobene
Worst service ever. Be careful Sam Fard Manesh is the worst real estate agent I met in my life.
Extremely rude and arrogant and definitely doesn’t know how to do his job.
NOT RECOMMENDED!!!!... Read more
18th Sep 2021 (3 years ago)
J M
Unfortunately I had a negative experience with Sam. Communication was abysmal and I was given the impression that I was inconveniencing him by asking questions. Very unprofessional... Read more
16th Sep 2021 (3 years ago)
C Tollan
We would like to thank Allen Coppin for all his help. Was wonderful. Lots of time, advice and options and an outstanding service!... Read more
28th Apr 2021 (3 years ago)
J Strang
Great service from Kieran at the Chelsea office who went out of his way to help us during our tenancy.... Read more
Tenant
24th Apr 2021 (3 years ago)
P Soffritti
Katie Baker helped me in my flat search, she drove me around on a car and was respectful of my time, only showing me properties that met my requirements.
She did not spam my inbox with emails and calls, but communicated by text on Whatsapp, which made things way easier.
She's been very efficient and I recommend her to other people looking for a property in London.... Read more
10th Mar 2021 (3 years ago)
A Ahmed
Katie Baker from Chestertons Chelsea office found me an amazing apartment during the lockdown. I really appreciated how she was focused on finding the perfect apartment for me, and not just on closing a sale like some other agents I had met. As a bonus, she also negotiated very well on my behalf to the landlord as well. Highly recommend her!... Read more
Tenant
17th Feb 2021 (3 years ago)
A Shipps
Finding a new home can be an emotional and stress-inducing process, but we had an amazing experience working with Katie Baker. She was extremely kind, professional, thorough, and a pleasure to work with at all times. More importantly, she was always available, patient with our questions and listened carefully to our needs and requirements. She quickly understood what type of property we were looking for and came back with options that perfectly met our brief. We would highly recommend working with her!... Read more
5th Feb 2021 (3 years ago)
R Nandi
Katie Baker was our Chestertons agent and we had a wonderful experience with her ...she is a thorough professional in every which way and very patiently showed us quiet a few good properties. Extremely cooperative accomodative and helpful in her ways we will definately recommend her service . She did a great job and helped us in getting a beautiful house which is our present home our best wishes to her and Chestertons Chelsea... Read more
Buyer
27th Jan 2021 (3 years ago)
M Qajar
As a landlord, I’m absolutely appalled at the agents there. I had to deal with Katie and Sam who are the most arrogant, unprofessional and pushing agents I’ve come across in my life. Agents there are just trained to close deals as fast as they can. I could go on for hours about the wrongdoings of Katie, in particular, but it would be too long of a review.
I cannot wait to change agency.
PS: After calling Chestertons’s headquarters I was redirected towards Katinka, the area manager, who helped me solved the problems I had with Katie and Sam and who has been efficient and polite. However finding her was a process I had to do as I wasn’t given her name by the agency but only by calling the headquarters.... Read more
Landlord
18th Nov 2020 (4 years ago)
L Miller
My faith in estate agents has been restored! I contacted Chesterton's in Chelsea after seeing a gorgeous property on their website and ended up working with Katie to find my dream home! I have very specific requirements and exacting standards, Katie went above and beyond to find me exactly what I was looking for and was on hand to answer all my questions along the way. Professional, friendly and efficient I could not be more pleased with the level of service I received. Thank you Katie!... Read more
Buyer
15th Oct 2020 (4 years ago)
L Crawford
Dealt with Katie who was new to the company at the time but couldn't have been more helpful. We thought our house move in Covid would be a nightmare but she found us exactly what we were looking for and made our move date happen seamlessly. The property was spotless when we turned up and she was always on time, easy to work with and always available for my many many questions via email or phone. Cannot recommend highly enough. 20000/10!!!!... Read more
13th Oct 2020 (4 years ago)
A Farrington
Thank you Katie!!! She is by far the best estate agent I have ever worked with, she spent time listening to all my requirements, educated me on the market and secured my dream home. I will be sure to give her a call next time I need to move and would recommend her to anyone.... Read more
Buyer
13th Oct 2020 (4 years ago)
E Flink
Absolutely horrendous they have not replied to so many emails sent regarding multiple issues with the maintenance- our washing machine broke, It took them age to replace, we have water damage and taps falling off and now mice and rats running in our flat!!!!
they have consistently refused to manage these issues.
I have sent emails to multiple people working with in Chestertons and none have taken it upon themselves to do their actual job!!
Run do not walk they are not as serious and I promise you you will have many many issues headaches involving them in any matter!... Read more
Tenant
13th Oct 2020 (4 years ago)
J Humphreis
Good experience dealing with them, my son dealt with them and managed to secure a place he liked at a very good rate. They were rather responsive and everything was ironed out smoothly.... Read more
1st Jul 2020 (4 years ago)
M Hardy
Good service and very professional. Dealt with Kieran and his communication was good and he kept me well informed throughout the process. I would have no reservations about using them again.... Read more
9th Jun 2020 (4 years ago)
O Ainley
The service was above and beyond, Allen was professional and transparent throughout. Would highly recommend.... Read more
8th Jun 2020 (4 years ago)
C Jeffery
Allen was very receptive and proactive throughout, highly recommended service.... Read more
8th Jun 2020 (4 years ago)
T lembwa
I contacted Chestertons and Kieran trow contacted me for a property in SW10 he was very professional and responsive at the beginning when we got to the referencing which didn’t even begin he stopped communicating with me and each time I did he didn’t reply and at some point he did but with a negative attitude. He even told me that the landlord stoped talking to him which was very funny and unprofessional I do believe that he was not man enough to tell me that the landlord didn’t like my profil , would I recommend this branch certainly not . So go elsewhere. I did find an amazing property in south ken however do not deal with them .... Read more
29th May 2020 (4 years ago)
M P
100% satisfied. Ed and the staff at Chestertons Chelsea were very helpful and efficient to find for me a great place to live in. I highly recommend Ed for his professionalism, market expertise, and negotiation skills. His services were excellent and far above my expectations. Thank you.... Read more
Tenant
9th Apr 2020 (4 years ago)
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My current property was introduced from a worker named Allen Coppin. And during the process of the contract, he and the agency helped me a lot to understand the process. Also they've shown me great efforts to introduce coolest property.... Read more
2nd Dec 2019 (5 years ago)
L Corleone
Very friendly and supportive team - constantly keeping me posted and very helpful. Thanks!... Read more
11th Jul 2018 (6 years ago)
W Richardson
Just moved home and used chesterton’s to find the new place. Great service from Giorgio who is a very personable guy. The back office was faultless and the whole process was the best I have experienced. Thanks guys.... Read more
Tenant
4th Jun 2018 (6 years ago)
K Semmens
I met Guy Gittins 4 years ago and was impressed with his professional approach. Therefore I contacted Chestertons recently and was not surprised to find he is now head of sales. For my current dealings I dealt with Adam Jennings and his team and was once again impressed with the professional approach. I would recommend Chestertons and these people.... Read more
Seller
21st May 2018 (6 years ago)
P Taylor
I am absolutely appalled with the service provided by Chestertons in Chelsea, for the letting of my flat. At every point I received vagueness, and a complete lack of professionalism, and in the end, I just moved the instruction to another agency. I cannot reccommend at all.... Read more
Landlord
6th May 2018 (6 years ago)
J Hao
Great service, responsiable, very helpful and efficient. I am very happy by the service provided by chestertons Chelsea and specially Adam.... Read more
4th May 2018 (6 years ago)
C Willey
Jamie and his team have been fantastic in helping me with several searches and in securing tenants for several of my clients. They get the job done efficiently and nothing is ever too much trouble... Read more
Landlord
8th Mar 2018 (6 years ago)
A Strang
Having dealt with him for many years, I am very pleased to recommend Jamie and his team to all of our rental investment clients. His professionalism and knowledgeable about the local market are what stands him apart.... Read more
Landlord
8th Mar 2018 (6 years ago)
V McIlroy
Tobias is the best Lettings guy I have ever come across in 10 years of renting in London... Honest, no nonsense and extremely helpful.. I love my new place, the move couldn't have been smoother. Highly recommend! Many thanks T... Read more
19th Dec 2016 (8 years ago)
E Kallitsi
Using Chestertons Chelsea to find a tenant for my flat was by far the best experience I've had in the London market. Particularly this last time around and specifically with Tobias's help - he was able to find an excellent tenant, in a timely manner and without compromising in price. Tobias was very responsive and understanding of my needs as he was for the tenant as well. Highly recommend!!!... Read more
30th Nov 2016 (8 years ago)
P Taylor
I am absolutely delighted with the service provided by Chestertons in Chelsea, and especially by Chris Coombes in that office, for the letting of my flat. At every point I received clarity, professionalism, and in the end, a negotiated let that exceeded my expectations. I can reccommend most warmly and without reservation.... Read more
24th Nov 2016 (8 years ago)
T Goo
I was able to find the perfect rental flat through Chestertons. Tobias was very helpful and professional throughout the whole process and was always on call and available for any questions I had. Would recommend Chestertons and Tobias for anyone looking for London properties... Read more
15th Nov 2016 (8 years ago)
B Zangari
I am very pleased by the service provided by Chesterton Chelsea and specifically Tobias King.
He helped me find the perfect flat which has all the required characteristics. The process was really smooth and quick. I definitely recommend Chesterton and Tobias if you want to find a nice flat in Chelsea.... Read more
10th Nov 2016 (8 years ago)
J Hoey
I needed a flat to rent in the Chelsea area. The process could not have been smoother and I was delighted with the professionalism shown by Tobias King of the Sloane Avenue branch. As I was pushed for time, I gave my exact specifications to him, and I was amazed that he immediately pinpointed a wonderful apartment which fitted the bill completely. The whole process from seeing the flat to getting the keys was painless thanks to his support. I highly recommend Tobias and Chestertons as the go to Estate Agents in London.... Read more
8th Nov 2016 (8 years ago)
L crevatin
I have happily used Chestertons Chelsea, Sloane Avenue, few times whilst looking for a new place to live, in particular because I liaised with Katie Aspinall. Actually Katie was the most professional, helpful and available letting negotiator who could quickly understand my needs. I would highly recommend to any of you to get in touch with her. Best wishes, L... Read more
14th Jun 2016 (8 years ago)
I Rosa
Susan Kershaw has helped us rent a lovely house in the heart of Chelsea. She has been absolutely amazing: always patient, available to listen and address our questions and concerns. She has consistently made a conscious effort to keep us informed every step of the way through the negotiations and, most importantly, she has been transparent and honest, such a refreshing treat in the aggressive scene of the London property market! We are extremely grateful for her terrific support!... Read more
9th Jun 2016 (8 years ago)
G Tyler
For the past several weeks, Susan Kershaw has been helping us to find a house to rent in Chelsea. It is a real pleasure to work with her, and she is one of the most professional and straightforward agents we have dealt with. She takes a client-first approach and has the maturity and experience to manage the most difficult and demanding clients.
In my opinion, she would do equally well in sales, as in lettings, and I would be happy to provide more detail upon request.... Read more
9th Jun 2016 (8 years ago)
J Sawbridge
We had a few issues and non-completions and then we met Katie. It couldn't have been easier! Such a massive help and we'll be forever grateful!... Read more
9th Jun 2016 (8 years ago)
A Sugishima
I have worked with them several times as a relocation agent.
They are really helpful and trustworthy, especially Katie!
I believe they also work with good landlords, therefore you don't have to worry about maintenance issues after moving in.... Read more
3rd Jun 2016 (8 years ago)