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- John Francis - Killay
John Francis - Killay
Closes at 5:30pm
468a Gower Road,Killay, SA2 7DZ
John Francis boasts a legacy of over 150 years that extends across a large network in West Wales. We understand the complexities of the property market and are here to provide support every step of the way. Our town centre branches are interconnected, ensuring wide-ranging promotion of your property.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
John Francis - Killay Reviews (12)
Have you used this agent?
75%
0%
8%
0%
17%
All (12)
Seller (5)
Buyer (3)
Landlord (0)
Tenant (0)
General (4)
C rees
Ross was very professional and went above and beyond to make my purchase experience superb.
Buyer
2nd Sep 2024 (19 weeks ago)
Anonymous Homeseller
Late for viewings, one time I had a prospective buyer sat in my living room for 20 minutes waiting for them.
I did not receive any feedback from any of the viewings until I complained.
We have switched to an independent estate agent after 5 months on the market with them
Seller
1st Jun 2024 (7 mo. ago)
A Marsden
I found the team at the Killay branch really supportive, helpful and friendly. I have both bought and sold houses through them over the years and there has been a genuine feeling of warmth and trust throughout. A really easy team to communicate with and just lovely human beings!
Seller
18th Oct 2023 (1 year ago)
J smith
I have had such a positive experience, they made the whole process very easy,with excellent communication.
5th Oct 2023 (1 year ago)
M Maloney
Bought my flat in Gowerton my first buy to let, Simon was absolutely fantastic during the buying process. Simon was very knowledgeable about property legislation and the different laws. Thank you for helping me grow my property portfolio.
Regards Ross Paul Maloney.
Buyer
27th Sep 2023 (1 year ago)
Anonymous Homeseller
Very good experience with John Francis Killay. Friendly efficient staff and a very quick sale in under a week. Very pleased.
Seller
24th May 2023 (1 year ago)
C jenkins
Recently completed on the sale of our property with the Killay Branch. Have to say from start to finish Simon and the Team were fantastic. Great communication, responsive to queries and a particular mention for Sian who was the voice of reason and reassurance in what is always a very stressful time. Would highly recommend the Team at Killay
Seller
17th Jan 2022 (2 years ago)
E Homer
Excellent service from all at the Killay branch. Simon and his staff were hugely proactive and positive. They kept things moving along, were helpful and reassuring and formed a vital communication bridge between buyers, sellers and their legal advisers.
12th Aug 2021 (3 years ago)
H Vaughann
Lovely staff and helpful too.
10th Jun 2021 (3 years ago)
L Taylor
Very disappointed with the level of service I received the only reason I gave one star is because Simon is fantastic, very friendly and attentive.
The issues I experienced:
- the estate agent who came out to the viewing did not introduce herself, told me no information about the property, did not ask me why I was moving/looking for, or the amount I had/would want to spend.
- I put in an offer but heard nothing back, I had to chase back at the end of the day to find out it was declined so not sure why I was not told sooner. I increased my offer and again it took all day to get a response. The following day I decided to increase it and hope the vendor would meet me in the middle to what they were looking for and if they didn't I would have met them at the price they wanted. I got told to wait and see how the other viewings would go today, I then got outbid and lost the property. The estate agent didn't even tell me the figure I had to beat I just had to assume "a lot higher" was over what I was willing to pay. I don't know anyone who has taken over an hour to negotiate on price, let alone 3 days. If the owner was slow at replying or wanted to wait till all viewings had happened I didn't get advised that. To buy a property is first come first serve, I was first in and yet I lost out because John Francis were dragging their feet.
At the end of this awful process not one person said to me they will keep in contact if a similar property were to come available. Poor communication.
Buyer
21st Aug 2020 (4 years ago)
A Therapies
Simon, Bethan and all the team at JF have been amazing after being totally let down by another estate agency. Excellent communication, support and updates despite the worlds most difficult buyer and we will not hesitate to use them again. Thank you
Seller
26th Jun 2020 (4 years ago)
A Walker
Not impressed with the teams compitence ,we were repeatedly given incorrect information and arrangements were not adhered to.
Very disappointed.
30th Dec 2018 (6 years ago)
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