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- Kings Estates - Southampton
Kings Estates - Southampton
253 Portswood Road, Southampton, SO17 2NG
Kings Estates are situated in the busy hub of Portswood High street.
With advertising on all major property portals and our high street office as well as offering professional photography as standard, we will ensure your property is presented the best way possible to potential buyers.
Contact us now for your free valuation.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 10:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Kings Estates - Southampton Reviews (89)
Have you used this agent?
64%
3%
0%
2%
30%
G Architecture
James is one of the best agents I've had the pleasure of working with. I highly recommend him.
23rd Aug 2024 (6 weeks ago)
? ???????
Okay estates, untill you find out that 1. they do not actually represent a lot of their property, only "commercial it" and 2. are happy to do so with properties that it has been shown, documented its unfit for health reason. Please acoir, they take advantage of students.
21st Aug 2024 (7 weeks ago)
Z Zozo
Terrible customer service days to reply to emails cryptic answers avoiding questions or outright ignoring them never use this terrible company
6th Aug 2024 (9 weeks ago)
R Rafferty
Just moved out of a property managed by King's, and their service was absolutely terrible. While they didn't individually manage the properties, their customer service and paperwork organisation was poor. During the contract process, they required physical paper copies of proof for things like guarantor info, etc. While this would have been usually fine, they were diabolical at keeping the paperwork in check.
For starters, we were asked in the office if we would like to sign up for a Unihomes package as the property was advertised with such. We said yes, and each tenant individually signed unihomes forms for contact information, bank information, etc. After this, they said that it would be sorted from that point on. It was only until we moved into the property that we realised our contract with Unihomes hadn't been fulfilled. We emailed Kings to ask what had happened with it all, and they simply responded that they had no record of it, and we never filled out anything as it was not on our file. That was ridiculous as we absolutely had and would be told it was going to be handled by the office and that we didn't have to sign up independently. We ended up doing it ourselves after we had already arrived under the assumption that the contract had already begun as per the discussion in Kings months prior.
Secondly, they constantly lost important paperwork from our family members. As we are students and need guarantors, we each had family members who had to physically mail sensitive paperwork to Kings so it could be approved for our tenancy. My guarantor had to send multiple paper copies of things like P60s, proof of mortgage, etc, only to be told each time they apparently never received it. At one point I had emailed them to confirm that they didn't need anything else from us (fees or paperwork) and they confirmed that we had sent everything necessary and that all of our paperwork was filed and approved. Not even a month after, I had another email from them saying that I had not yet sent my guarantor paperwork. After this, my guarantor mailed the copies for the third time, and it was apparently actually filed away properly this time. There were other occurrences similar to this, but you get the idea.
I am not posting this review for any response from Kings or Alike. I just want people to know that they are a pain to work with and will make renting stressful. Especially if you're a student, and it's your first time renting privately, if that's the case, go elsewhere because they are not student friendly as they claim. Their staff must not be trained properly or they are too busy to keep on top of the paperwork, but either way, it is not ideal.
28th Jun 2024 (14 weeks ago)
S mather
Awful customer service. Some of the staff are completely incompetent and it appears too much effort to assist clients.
25th Jun 2024 (15 weeks ago)
R Clark
The most professional, friendly service. I was kept up to date and emailed throughout the process. When viewings were booked Alex was very professional and friendly, made a somewhat stressful situation an absolute breeze. Thank you Alex and Maria for such fantastic service!
17th Jun 2024 (16 weeks ago)
F Harrison
James at the Portswood office sold our house within 4 days of it being on the market , selling at a price that we were happy with. His enthusiasm and drive were incredible, he kept us informed at all times , and would have no hesitation in recommending him and Kings, a great job! Thanks again James!
25th Apr 2024 (23 weeks ago)
T Robinson
Great professional service, realistic valuation a joy to deal with
24th Apr 2024 (24 weeks ago)
G Ftw
Excellent customer service and great guidance and support throughout.
18th Apr 2024 (24 weeks ago)
A Stankeviciute
Kings Estate has helped me find a home after looking for long time they were very helpful, Alex was very kind. Thank you, highly recommend !
17th Apr 2024 (25 weeks ago)
C O
Highly recommend the agency. Alex has been really great at communication throughout the whole process and has found my family a beautiful flat exactly in the area we looked for.
17th Apr 2024 (25 weeks ago)
O Ostrowska
Alex is very friendly and proactive in keeping updates throughout.
Highly recommend Kings Estate agency.
17th Apr 2024 (25 weeks ago)
N Rai
I love this agent as it made my work very simple. Especially to agent ALEX as she was Kind and professional. She really tried her best to get me a satisfactory apartment to live and i am signing my con In couples of days .It would be even better if we could get daily head up emails about what is happening during our contract process.??
17th Apr 2024 (25 weeks ago)
S B
Thank you kings estate alexsandar u help a lot thats why we got one beautiful house
17th Apr 2024 (25 weeks ago)
I Gair
We had them as a managing agent of our home. At every opportunity they aimed to take money from us and mess us around as students. Didn't fix any of the issues we raised that meant six of us had to live from one fridge for a few months. Didn't mention the knotweed in the garden that we had to deal with. Withheld some of our deposit (£90 for fixing a toilet seat for example) that we later found out from the next tenants they didn't even fix. One of the tenants had to essentially live in the library or anywhere else as his room's walls were so damp and covered in black mould even though he barely spent any time in there and left the window open. They tried charging him £240 for the state of his walls as they got the before and after photo mixed up (the after photo was better as he had scrubbed his walls clean with appropriate black mould remover!!). Absolute hell and quite unpleasant people to deal with. Wouldn't recommend if you have to deal with them managing your property, they do not care about students!
13th Apr 2024 (25 weeks ago)
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More Kings Estates branches
- Kings Estates - Southsea 16.74 mi away
- Kings Estates & Lettings Agent Guildford 41.70 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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