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- Knight Frank - Hampstead
Knight Frank - Hampstead
79-81 Heath Street, Hampstead, NW3 6UG
Knight Frank Hampstead are an estate agent in Belsize Park. They mainly list properties in NW3, NW6 and NW11. Over the last 6 months, they've listed 52 properties, with 30 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
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Knight Frank - Hampstead Reviews (79)
Have you used this agent?
96%
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1%
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3%
P nash
Top notch service
Mumzad and Alex were first rate throughout. Clear, concise and professional, but with a human touch. Listened to my requirements clearly, and delivered exactly what they promised. Look forward to this being a long term relationship.
26th Oct 2021 (2 years ago)
X qu
We work with many Estate Agents and I would like to applaud the Knight Frank Heath Street office for their Professionalism, enthusiasm and commitment. Alex Shoolman and Mumzad Soobhany do a wonderful job of communicating with us and always replied promptly and was very detailed in their answers. I highly recommend them to anyone who asks.
22nd Oct 2021 (2 years ago)
Anonymous Homeseller
Excellent, professional service from start to end with James and his team. Special mention to Yasmin for securing the buyer, and Vipesh & Mike for help/guidance throughout.
19th Oct 2021 (2 years ago)
C Luna
This review is written from my point of view, as with everything there are always 2 sides of the experience. I wanted to take the time to share mine, to warn and help future first time buyers and give an opportunity to the team at KF to improve.
TL;DR:
1. Do not sign any contracts and send personal documents just because an agent pressured you to do so without asking your solicitor
2. You don't have to go to the solicitor an agent is insisting on
- We bought our first property through Knight Frank; the agent attending to us was very responsive, easy to talk and extremely helpful, could be able to answer all our questions
- I was told that the owner of the property we bought was a very difficult person (?)
- We decided to put an offer and our offer was accepted at the listing price. We then got a call by the agent, saying that there is another cash buyer and we have to increase our initial offer by £15,000. We did and our offer was accepted for the second time.
- I guess we will never know if there really was a cash buyer, if they put an offer or not
- When choosing our solicitor, we chose a cheap one in Birmingham. The agent insisted us to use the one he is recommending and told us we won't be able to finish on time (we did)
My issues started after our increased offer was accepted.
- The agent called me and told me we need to put £10,000 NON-REFUNDABLE deposit to the owner's name and if we cannot complete the purchase in 6 weeks, we would lose that £10,000
- I naturally refused to pay a non-refundable deposit and at that point, the same agent that showed us the property started to shout at me on the phone (Where did this nice person go?) and then just hanged up when I was talking
- I contacted our solicitor and asked if this is a regular practice, solicitor strongly recommended against signing any contract of that sort
- Please note that this is not the deposit for the flat, this is a deposit until the contracts are signed, so that the seller would not accept another offer (of which will then go to the actual, legal deposit, if you can complete in 6 weeks miraculously)
- Then I received another call upon the completion of Memorandum of Sale, demanding our bank statements and proof of funds such as our private and confidential investments. I did not understand why this was required for the estate agent and I was pressured to send these immediately - via an email.
After I raised my complaints to the team, they were very understanding and apologetic; reading all of the positive comments they received, I feel very bad leaving a bad one. However, I hope my review helps people in the future.
25th Aug 2021 (2 years ago)
M Namin
Had a great experience dealing with many members of the Sales Team. They were friendly, professional, and extremely hard-working. Through their diligence, network and expertise we were able to achieve a successful transaction. Special thanks to Vipesh and Guiseppe!
11th Aug 2021 (2 years ago)
R Houlihan
Absolutely awful experience with Knight Frank. They let a property to us in Hampstead London for £850pw without a connected gas supply and without a gas safety certificate. We were supplied with one door key (despite 3 adults living at the property). We were not supplied with a access fob to the car park and weeks after moving in still don’t have one. The rear gate to the back yard has no key and has open access to the public.
There are an innumerate number of other problems (no TV aerial connection, dangerously attached light fittings, incomplete construction work, defective alarm system, broken air conditioning units etc).
Absolutely shocked that a company like Knight Frank would conduct business in such a manner. I reported to the head of the office, Mumzad and have not had an apology or acknowledgment of their failings. Shocking
22nd Jul 2021 (2 years ago)
K Lerman
Very lucky to buy our new home with the help of Giuseppe Benegiamo and Knight Frank. Giuseppe kept in close touch with us throughout the process, dealt with all our queries and was always friendly and solicitous. A reassuring presence at stressful times, Giuseppe provided invaluable support and his enthusiasm was infectious. Highly recommended!
6th Jul 2021 (2 years ago)
M Tan
Knight Frank are hands down the best agents in Hampstead. Covid & Brexit have made it a difficult market for prime London but Katy, Dan and the rest of the KF team have rose to the challenge & exceeded my expectations. They have excellent communication & negotiations skills and worked extremely hard & pragmatically in a difficult market to secure the sale of my property. I cannot recommend them more highly.
11th Apr 2021 (3 years ago)
J Masli
Giuseppe is a reliable, honest agent with humour and great spirit. You are in good hands!
9th Apr 2021 (3 years ago)
A Grahame
Thanks Katy and Dan. Outstanding in every respect. Thoroughly professional and determined to see things through with a calm and considered approach to all parties. Ours wasn't the easiest of properties to sell and they rose to the challenge superbly. Highly recommended
24th Feb 2021 (3 years ago)
G Kuntz
Steven is absolutely amazing! He really knows what he is doing, he is super helpful. It was always easy to get a hold of him. Highly recommend!
5th Nov 2020 (3 years ago)
A leibowitz
Steven Gilbury at Knight Frank, Hampstead found us an amazing rental property and worked tirelessly to negotiate each and every detail of the move. Not only did he find us the property but he has been involved every step of the way and continues to be a support to us throughout our renting period - going above and beyond his title!
21st Aug 2020 (3 years ago)
T Forrest
Steven was a fantastic help during my search for a property to rent, introducing me to a range of compelling options all of which were relevant to my search criteria & budget. He was responsive, professional, and highly knowledgable about market value / pricing within the Hampstead area.
2nd Aug 2020 (3 years ago)
M Horn
A big thank you to Steven Gilbery who sorted me out with an ideal place within a matter of days after I found out I would have to move to London from abroad at the last minute. Super helpful, responsive (even staying up all night due to our time zone difference) and made it all happen smoothly despite the challenging short timeline. 10/10 for process, apartment and Steven's professional and friendly personality and demeanour, thank you so much! Truly wouldn't know what I would have done without him!
2nd Jul 2020 (3 years ago)
C Manolis
Have had a great experience with Knight Frank in Hampstead; their home-buying/ selling team are true experts in the area. Particularly Mike has been a great adviser, straight-talking, pragmatic and very respective of my needs and preferences. Craig, the brunch manager, was also of great help. Would thoroughly recommend and happily work with them again.
22nd May 2020 (3 years ago)
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More Knight Frank branches
- Knight Frank - Belsize Park 1.05 mi away
- Knight Frank - St John's Wood 1.80 mi away
- Knight Frank - Queens Park 1.89 mi away
- Knight Frank - Kings Cross 2.80 mi away
- Knight Frank Kings Cross Lettings 2.80 mi away
- Knight Frank - Marylebone 2.82 mi away
- Knight Frank - Country Department Sales 2.83 mi away
- Knight Frank - New Homes Broker Team 2.83 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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