After a long day of property viewings Paul's professionalism and helpfulness stood out and made finding our new London home so easy and enjoyable. Would definitely recommend working with him and the KFH team!
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
We had the most pleasant agent experience with Daniel Avci from Winkworth (the St John's Wood branch). Daniel was sharp, professional, to the point and extremely clear and responsive. Everything (from the first viewing to completing the documentation and checking in the property, was dealt with in a very pleasant and professional way. Having rented in London for 7 years now, this was the first time that we didn't have any mistreatment / hidden fees or other last minute unpleasant surprises - so we do consider ourselves lucky. Thank you Daniel.
We had an excellent experience during our initial rental with the estate agent from Winkworth, however the check-out process from the flat was abysmal. The manager of the property, Agnieszka Kostanowicz, was an extremely poor liaison between us (the renters) and the landlord. Despite being called good tenants and leaving the apartment in excellent condition, as told to us by our estate agent from Winkworth, Aggie (as she is known) tried to justify taking two-thirds of our security deposit to pay for fees and "damages" done to the property that were obviously conflated to get more money for the landlord. Be careful negotiating your security deposit with her.
We were very happy with the efficient, considerate and professional service from Mina at Oliver Town. We felt that she fully considered our requests prior to showing us property. She was very pleasant to deal with and did not pressure us in to decision making. Ultimately we are delighted with the property that she helped us find. I have no problems recommending Oliver wood following our experience.
The agency is terrible, some idiot agent had a problem with sending the address of the property and had a problem with that we wanted to view only one property. Also, a really rude attitude, and the agency I can recommend is Foxtons, they treat everyone really polite and help that much as they can.
Olivers Residential has nice properties but not even worth a call to those agents.
Vanessa & Bozena M.
We have known and used Chanel at Knight Frank Belsize Park for some years now. She is extremely professional and knowledgable about the homes and market in the area. We would thoroughly recommend her to anyone.
A very well organised agency. Quick to find tenants, highly professional throughout.
Chanel Rodriguez in particular has been excellent and a pleasure to work with.
I can most definitely recommend.
Having just sold a one bed flat in the West Hampstead area, I was very impressed with the Foxton's team headed by Oliver Brown. I found the sales team to be very professional in both there valuation and seeing the sale through. Would recommend Foxtons
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.