During our recent search we had the pleasure of working with Mike Agbobu. Unfortunately he was unable to find us a property before we found privately, but his charming and consultative approach was exactly what was required at a time when me and my partner had became (like many others) utterly disillusioned with working with your stereotypical estate agent! In short, great guy, great service, happily would recommend. Thanks Mike and Dexters
If I could give a lower rating I would.
The estate agency guaranteed a moving date which was not met despite their persistent assurance that it was all going to be on time. This meant we had nowhere to live for a couple of days and that we had to store all of our stuff in their office and arrange another removal van.
To add to this, when we looked to rent out our place two occasions they didn't turn up for a viewing with no explanation what so ever.
I had a really good experience renting a flat with KFH. Joshua Wilson helped us a lot with landing into our new flat. He was very responsive and helpful during the process.
I rented my flat via KFH and it’s currently managed by KFH as well. Therefore, I believe I have a lot of data to share about them.
Before signing a contract, everything is great. They are on time, reply to emails and are genuinely nice. After signing the contract, they don’t have time for you any more. They don’t reply to emails or reply in two weeks claiming that they are very busy. I am not able to get a reply to my questions from the property manager and it has been more than 3 weeks now.
Brilliant thank goodness for Chris Taylor's straight forward service. I would recommend him every day of the week..
Absolute joke, didn't turn up to a couple of my viewings when i started looking. In the end i saw a property that i wanted to buy through another agent and have now moved in. Get better service in KFC not KFH
Went for a viewing for a house and they were great! I was greeted well by one of the workers, Mr. Sabat and he gave me excellent service, gave vital information and exceeded expectations. If you're looking for a house I'd definitely recommend these guys.
Amazing attentive service while they are trying to get the contract sorted and money off you, once you have moved in and they have your money they don't give a shit.
Emails go unanswered, Staff change over is a joke, when you do finally get to speak to someone your constantly told the same excuse of "its not our responsibility" so how can a company justify their £800 admin fees!!!
The most disgusting customer service I have ever experienced and I am going to have great fun taking this poor excuse of a business to court!!!!!
DO NOT GIVE THEM YOU HARD EARNED CASH!!!! Ludlow as a whole should be investigated especially the ACTON Branch!!!!!
We had a great experience dealing with Foxtons. In particular, Lauren was a fabulous agent - attentive to our needs, very well-informed about the property market, and patient in answering all our questions. She followed up on all our inquiries and was a pleasure to work with.
Kathy Van De Vate
We took a Short Let through Kate at Foxtons West End Lane and had an agreement with her that they would speak to us and offer for us to extend before offering the flat to anyone else. Just before Christmas they then let the flat we were living in to someone else without speaking with us or writing to us, breaking the agreement they had with us. Despite the fact that numerous other Foxtons agents called us to try and offer us alternatives, no one in Foxtons management took responsibility for the way they treated us. Do not deal with these people.