D V
I had the pleasure of working with Stephen Tetlow during the purchase of my first property, and I honestly couldn’t have asked for a better estate agent. The process came with its fair share of complications, but Steve was calm, knowledgeable, and incredibly supportive throughout. He went above and beyond at every stage—always responsive, clear in communication, and truly had my best interests at heart. Thanks to his dedication and professionalism, what could have been a stressful experience was made much smoother and more manageable. I’m so grateful for his help and wouldn’t hesitate to recommend him to anyone looking to buy or sell. Outstanding service from start to finish!... Read more
Buyer
9th Apr 2025 (9 mo. ago)
S Cooper
We used Mackenzie Smith (Camberley branch) after the neighbours next door recommended them, having just sold their house with them. We did have other agents around to value our property, some of them aggressively pushy. From the start to completion, Mackenzie Smith were extremely pleasant & easy to deal with, keeping us updated at all times & found a buyer really quickly.
I’m not a great fan of estate agents but would highly recommend them.... Read more
Seller
13th Mar 2025 (10 mo. ago)
M Bradford
The service we received from Steve and Nick was nothing short of first class. They achieved an excellent price on the sale of our house and worked around the clock to push the sale and our purchase through before the stamp duty change deadline at the end of March. Always contactable and 100% worth every single penny. Cannot recommend them enough.... Read more
Seller
11th Mar 2025 (10 mo. ago)
N Payne
We used the Camberley branch to sell our flat and the service Nick Ross provided was excellent. Nothing was too much trouble and he took time to explain the complexities of the process in language I could understand! Can’t fault how they marketed the property and got people interested. It also didn’t stop there and Nick smoothed the process right through to completion as the inevitable bumps in the road popped up during the whole process to sale. Nick even contacted me on the day of the sale to make sure everything was concluded satisfactorily.
Thanks Nick, I think we would have struggled to sell the flat at the price we wanted with another agent.... Read more
Seller
31st Oct 2024 (1 year ago)
D DAVEY
The team at the Camberley office were professional, helpful and experienced from valuation to exchange.
They went above and beyond with their help for both us and our buyer.
Well done and thank you.
We would not hesitate to recommend.... Read more
Seller
27th Oct 2024 (1 year ago)
M McGuire
Nick has been super helpful and acted as a great mediator when things weren't going as smoothly as they should. He helped keep us calm during difficult times... Read more
23rd Oct 2024 (1 year ago)
J Lacey
Fantastic and professional service from start to finish. Steve, Nick and all the Camberley team - thank you all.... Read more
3rd Sep 2024 (1 year ago)
J B
We would highly recommend choosing Mackenzie Smith as estate agents.Our first contact was with Nick Ross who came to value the house. We appreciated his honest approach and right away felt we were in good hands. As soon as we confirmed we would like to go ahead with them, we were kept busy with viewings even before the house details went online! We were very happy with how the house was marketed, with plenty of good photos and a nice brochure. It took only 10 days to receive a very good offer on the house, which we accepted.
From then on up until exchange of contract, we were updated regularly by both Nick and Steve Tetlow who also kept in touch with our sellers, buyers and solicitors in order to keep all in the chain informed and in agreement. We are buying a new build so there have inevitably been a few uncertain moments but Steve and Nick were always there to calm our nerves! We got there in the end and are very grateful for all their help.... Read more
Seller
28th Aug 2024 (1 year ago)
L Gostling
Steve and the team at Mackenzie Smith provided a great service throughout our selling experience. They found us two buyers, one of them twice, and kept on top of things at all times. We would recommend them.... Read more
Seller
5th Aug 2024 (1 year ago)
D Shreeve
Stephen and the team at Camberley provided excellent service through what was (through no fault of their own) a tricky sale. I have had some bad experiances with estate agents in the past and I am so pleased to be able to say McKenzie Smith truly break the mould. Could not recommend enough.... Read more
Seller
14th Jun 2024 (1 year ago)
S Jones
Exceptional service from all the team at the Camberley branch of Mackenzie Smith. From the first consultation with Paul to the final exchange with Steve, the process was handled with professionalism and genuine commitment to our needs. We were kept informed throughout the entire process which resulted in a successful transaction. I would definitely recommend anyone thinking of selling or buying in the local area to contact Mackenzie Smith.... Read more
8th May 2024 (1 year ago)