H Zhu
Steve and before him Jason and the rest of their team are professional and knowledgeable in this part of Hampshire and I would recommend them if you are considering buying or selling your home.... Read more
11th Nov 2024 (10 weeks ago)
N Garland
Steve and the team were absolutely superb helping us sell our property. They advertised it well, priced it competitively within the market with great research to back up the price and were very supportive throughout the entire process. Would highly recommend.... Read more
Seller
6th Nov 2024 (11 weeks ago)
J moxom
Excellent service throughout the whole transaction. Steve was helpful and provided regular updates. Very proactive in what became a tricky transaction. I would fully recommend Mackenzie Smith to anyone looking to buy / sell in the local area. Thank you for all your hard work in getting the deal over the line!... Read more
8th Oct 2024 (15 weeks ago)
R Smith
It was a pleasure doing business with the team at Farnborough
and it was always easy to talk to David Hill and discuss the sale of our property and purchase of our new property without any hard sell or pressure would use again and recommend them.
Thank you Steve, David & Justin and anyone else in the Farnborough team for everything.
Best wishes Roy & Jean Smith... Read more
Seller
30th Sep 2024 (16 weeks ago)
T Mann
James and the team at Makenzie Smith were professional and courteous throughout our sale process. They were able to think outside the box and bring in high quality viewings. I would highly recommend them for any sale of purchase of home.... Read more
Seller
7th Sep 2024 (19 weeks ago)
E Brown
Buying, selling, moving, letting...it's not just money and paperwork - it's life and emotions! Steve has worked with us patiently, dilligently and empathetically. We couldn't have asked for any thing more!... Read more
Seller
10th Jul 2024 (6 mo. ago)
P davison
We have nothing but praise for Steve and the staff at the Farnborough branch. The sale has involved a number of complexities and delays, however Steve has worked hard, chased regularly for progress, and kept us up to date every step of the way until we exchanged contracts. We can't thank him and the Farnborough staff enough.... Read more
Seller
30th May 2024 (7 mo. ago)
I had never rented before si I was very unsure of the process, it seemed a bit of a minefield! Tracey Cook guided me through the entire process and made sure absolutely everything happened seamlessly. As always, there were a few issues but Tracey is so knowledgeable that she had the answer/solution to everything. The teams in Farnborough and Fleet are just so pleasant to deal with too. 100% recommended. Thank you M-S... Read more
Tenant
15th May 2024 (8 mo. ago)
Great service. Highly recommend... Read more
Seller
26th Feb 2024 (10 mo. ago)
L jones
Steve & the team, have made my experience buying my flat & selling my parents house, very smooth & stress free, always there with help & advice & very friendly, I would highly recommend!... Read more
Seller
23rd Feb 2024 (10 mo. ago)
M Rushbrook
Excellent service from start to finish. Jason was extremely helpful, even doing a viewing on a Sunday for a couple who couldn’t make any other day. Kelly on a Saturday was really enthusiastic and engaging with prospective buyers. Knowledgeable and honest, I would highly recommend Mackenzie Smith.... Read more
13th Nov 2023 (1 year ago)
M Fray
Steve was super helpful and proactive throughout the sale process, and was a great support working through what became a slightly tricky sale. Steve's advice helped us to get it over the line when at times it looked like things might fall through. A fantastic effort without which we might not have had a sale!... Read more
Seller
26th Oct 2023 (1 year ago)
Mackenzie Smith have been helpful throughout the process... Read more
Seller
24th Oct 2023 (1 year ago)
J Joseph
Great communication, smooth sailing and recommended a great solicitor (shoosmiths). Chris has been great and highly recommend both. Thank you for giving me a beautiful home.... Read more
Buyer
16th May 2023 (1 year ago)
A Ellis
Charlie Ann has been so helpful and quick to reply from start to finish.
The buying process is obviously never very relaxing but it was nice to know we had someone keeping us up to date and informed the whole way through.
When we wanted to view the property Charlie Ann was super helpful in areas too.
Thank you!!... Read more
Buyer
28th Apr 2023 (1 year ago)
The best estate agent I’ve worked with before, Steve and his team were full of advice, support and overall guidance throughout the whole sale process. Accommodating through a difficult remote working schedule for me, and always organised viewings around times I could take the dog out of the house. Very smooth offer process too. 10x better than all other estate agents I’d worked with. ... Read more
Seller
27th Mar 2023 (1 year ago)
D D
A very thorough and personal service. Thank you for persevering against the odds!... Read more
24th Mar 2023 (1 year ago)
M Wiechowska
Great! The purchase of our house was smooth as the help from Charlie was fantastic. She was always in touch keeping us updated and extremely helpful. Highly recommended! Thank you Charlie!... Read more
Buyer
12th Oct 2022 (2 years ago)
J Stallard
Big thanks to Steve and the team at Farnborough for a friendly, helpful and truly professional service, would thoroughly recommend you.... Read more
10th Oct 2022 (2 years ago)
The staff were very pleasant and helpful... Read more
Seller
1st Aug 2022 (2 years ago)
S Baker
Stephen provided an excellent service from sale to completion.... Read more
Seller
23rd May 2022 (2 years ago)
D Luckman
Excellent service and achieved more than I expected and very quick and efficient many thanks ????
.... Read more
20th May 2022 (2 years ago)
A Claire
Stephen Down sold our house in under a week, kept us well informed throughout and has happily answered any questions we've had. If he wasn't available, his colleagues were always well informed on our sale and able to help as well. We felt confident that we were well looked after by the branch and specifically Stephen... Read more
Seller
19th Dec 2021 (3 years ago)
D Hollis
We are glad we chose Mackenzie Smith to sell our property, Stephen Down was very professional and made sure the process went very smoothly for us, I am certain he went above and beyond and he did a very good job to keep all sides informed.... Read more
Seller
14th Dec 2021 (3 years ago)
J Franklin
I can’t speak highly enough of the support we received from David at Mackenzie Smith Farnborough during a very difficult year when we lost two close relatives. This left us with two properties to sell, both a long way from where we live, under lockdown restrictions. Mackenzie Smith handled both sales very successfully and certainly went the extra mile for us. Professionals with a heart!... Read more
Seller
7th Jul 2021 (3 years ago)
B Alexander
Sold my 1 bed investment flat. Always willing to chase up on your behalf to solve issues on buyers side. Steve Panther always on the end of the phone to give advice. As a result of this, just about to place our 3 bed townhouse on the market with them,... Read more
Seller
4th Jun 2021 (3 years ago)
Excellent in every respect... Read more
Seller
21st Mar 2021 (3 years ago)
K Hale
Pleasantly surprised how good Mackenzie Smith are to deal with. Stephen was very helpful, reliable and great with communications about how things were going without needing to be chased up.
We have successfully sold our property in 5 months start to completion including the Christmas period. Stephen could not have been more helpful in making the process as painless as possible for us being 60 miles away during the Pandemic. Top Marks !... Read more
Seller
1st Mar 2021 (3 years ago)
A Sohal
I have bought my first property through Mackenzie Smith, they have been so helpful throughout the all procedures in the entire process of Buying Home. 100% recommended ,entire team is professional.... Read more
Buyer
1st Mar 2021 (3 years ago)
B Patel
Steve has been wonderful from beginning to completion, helpful, timely, he went above and beyond to ensure a smooth completion (in spite of difficulties within the chain) and provided us with a service that was outstanding.
We would thoroughly recommend Mackenzie Smith to everybody.... Read more
Seller
28th Nov 2020 (4 years ago)
G Evans
Well intentioned but seemingly understaffed local estate agents.... Read more
28th Oct 2020 (4 years ago)
K pardoe
Excellent customer service. Good sensible advice... Read more
20th Aug 2020 (4 years ago)
After 3 months and reduction on the price and only 2 viewings, we decided to rent instead.
Would not use Mackenzie Smith again... could have got the same amount if viewings if gone with purple bricks!!... Read more
Seller
22nd Mar 2020 (4 years ago)
J smith
If you're looking to sell or buy, this company offer 100% service.... Read more
8th Mar 2020 (4 years ago)
D turtle
Very good listening skills and very understanding.... Read more
21st Dec 2019 (5 years ago)
V Talian
do not trust them! they just kept on lying to me. wanted to rent a house through them and they were just coming up with excuses( tenants haven't given their notice yet so can't arrange a viewing,although the ad is on rightmove already; we need to give tenants 24hr.notice for any viewings ...blah blah) not to arrange a viewing. in the end the house was "no longer available". makes me wonder how the person who actually got the place managed to get a viewing, perhaps they spoke with the right accent. :-( very poor.....makes me feel angry and disappointed. august 2019q... Read more
Tenant
13th Aug 2019 (5 years ago)
V Townsend
Consistently calm and never pressuring. Always reactive and quick. Pedro is a credit to estate agents and really was a pleasure to deal with. I would recommend this estate agents for selling a property... Read more
Seller
7th Dec 2018 (6 years ago)
M Tervit
Pedro has been superb throughout with selling our house and continues to be on hand with any help we need finding a property. Highly recommend Mackenzie Smith. No pressure and no hassles like some estate agents.... Read more
Seller
25th Feb 2017 (7 years ago)
J Presho
BRILLIANT
Steve Panther proved himself the ultimate professional. From start to finish he demonstrated his expertise and experience and always took a very proactive approach to his job. Several times he sorted problems which were caused by other professionals involved in the process, which caused us unnecessary stress and he always remained reassuring and knowledgeable. We have moved several times in our lives and have never encountered such an approachable and understanding individual, to whom nothing was too much trouble and who always acted immediately on any issue needing resolution.
Thank you Steve.... Read more
11th Sep 2015 (9 years ago)
D Turnbull
Many thanks to Mackenzie Smith for the efficient way that they handled the sale of our house in Farnborough. We were impressed with the way that we were kept fully informed throughout the process, and Jon and his team always made the extra effort to ensure any issues were quickly ironed out.... Read more
Seller
10th Jul 2014 (10 years ago)
R Zakaria
I have recently rented a house through Mackenzie smith, I found the agency to be polite and professional to deal with, they were thorough and didn't surprise me with any hidden cost. The agency kept me informed at every stage of the renting process. I was pleased with the quality of service I received from Mackenzie Smith.... Read more
Tenant
10th Apr 2014 (10 years ago)