Constant negative feedback on things that can’t be changed. Obviously viewers were unsuitable... Read more
Seller
10th Oct 2024 (17 weeks ago)
Y Rai
I had a property viewing with agent name Jay in Basingstoke. Very professional, helpful, he was able to answer most of my questions and had positive vibes.
Doesn’t matter if get the property but I am happy with the service he provided.
Thank you Jay... Read more
3rd Oct 2024 (18 weeks ago)
R Pull
Really poor experience from this particular romans branch, my partner has been trying to view a property on Maskell Way farnborough for over two weeks, had to chase multiple times to try and get some form of update, viewing booked for this evening which were not told off until they called us to cancel it this evening, just ridiculous. Advised us they’ve booked us in again, no follow up email received as with other agents, anyone we speak to doesn’t seem to have a clue, reading over reviews people have clearly experienced the same. Just really poor customer service with no follow up, trying to view a property which is their job to sell shouldn’t be such a challenge. Disappointed considering its romans and dealt with other branches who have been great. Put us off using in the future.... Read more
28th Aug 2024 (23 weeks ago)
J Oosthuizen
Nikki and her team are superstars that made it all happen; smoothly and promptly. I would highly recommend this estate agent.... Read more
22nd Jul 2024 (6 mo. ago)
J Paul
We are extremely thankful for Romans in helping us to find our home. We had the pleasure of sharing this experience with Joshua Hole????, Sarah Heddle???? and Nikki Salmon?? who gave us a wonderful experience in finding a new home. Thank you for the great service to the Romans team. Amazing customer service all round! The whole process from start to finish, and giving solutions even after we moved into the new home.... Read more
Buyer
16th Jun 2024 (7 mo. ago)
N Yendani
We are extremely thankful for Romans in helping us find our dream home. We had the pleasure of sharing this experience with Rhiannon Simpson who gave us a tour of multiple homes, which were presented all above standard. Her knowledge and professional went above and beyond, thank you for the great service to Rhiannon and the Romans team!... Read more
Buyer
28th May 2024 (8 mo. ago)
S Ibr
Bad experience, did not let me make my offer after first viewing even I told them I like the property and want to make an offer... Read more
18th May 2024 (8 mo. ago)
C Jones
We were let down by a competitor with this sale for two years, then Romans stepped in, and to be fair the property was sold from start to finish, within 3/4 months! Top effort from Tom, Charlie & Team... Read more
Seller
20th Mar 2024 (10 mo. ago)
E Chitaukire
I can’t thank Nikki Salmon and Sarah Heddle enough! They have been incredibly helpful and supportive! They answered all my questions and made me feel at ease when renting out my property! Both such lovely and personable people! Thank you both ???? Ellen... Read more
Landlord
3rd Mar 2024 (11 mo. ago)
C Lewis
We received such a great service from Romans Farnborough, in particular from Thomas. He prioritised our search criteria and was very consistent with keeping us informed about property status/progress (as probate) and truly found us a lovely first home.... Read more
Buyer
20th Feb 2024 (11 mo. ago)
J Cox
Tom sold us our property, to begin with we weren’t sure if it was right for us. Tom remained in contact with us regularly as the situation with the vendor changed. We made the decision eventually to purchase the property, Tom’s persistence has paid off! We have the house that we have fallen in love with. After a long 12 month search we found it. Thanks Tom for all of your support and persistence!... Read more
Buyer
20th Nov 2023 (1 year ago)
O Lissovets
I recently had a pleasure of working with Thomas Bowman to purchase our new home. I am so greatful for his help, care, knowledge and professionalism during this process!!... Read more
Buyer
18th Nov 2023 (1 year ago)
M chapman
We found our dream house and so put our house on with Romans in Farnborough. They got us an asking price offer in less than a week which meant that we could agree our purchase.
The team have kept us updated throughout the process towards completion.
Well done and thank you, Tom, Charlie and Alison.... Read more
Seller
20th Oct 2023 (1 year ago)
T Matiyenga
I had an outstanding experience with Bethany O'Sullivan and the Lettings team from Romans, Farnborough. Their dedication and professionalism were truly commendable. They guided me through every step, ensuring I secured a fantastic 2-bedroom flat. Their knowledge and attention to detail made the process smooth and stress-free. I couldn't be happier with their assistance and expertise. Highly recommended!... Read more
Tenant
4th Oct 2023 (1 year ago)
M Hurst
Amazing customer service all round! The whole process from start to finish, and since moving(!), was and has been impeccable. Bethany O'Sullivan was our main point of contact for the majority of our questions and was always willing to be on hand which was great, she made for a smooth transition throughout. I had numerous questions and she was great support - can't recommend her and the team at Romans enough!... Read more
26th Sep 2023 (1 year ago)
L Buuren
I had an amazing experience using Romans Farnborough, in particular Bethany O' Sullivan, what an amazing professional. The service, advice and support she gave me during the letting process was amazing, I will be forever grateful for her kindness and patience as she walked me through the process. My entire move went ahead without any issues. I would highly recommend Romans to all my friends. Thank you once again Bethany.... Read more
Landlord
26th Sep 2023 (1 year ago)
Kayleigh
Romans Farnborough have been incredible in getting my grandparents settled in a new home. Bethany O'Sullivan and Nikki Salmon have gone above and beyond, also well supported by the lettings team. Bethany has been there every step of the way with great communication and followed up efficiently on all queries. We are very pleased and would highly recommend.... Read more
9th Sep 2023 (1 year ago)
K Smith-gander
Having recently rented through Farnborough Romans I am so pleased with the service. Bethany O'Sullivan has been a star from start to finish. There were some hurdles but she was on the ball and helped us get us to moving day with no hiccups. No question was too small and I felt like they took our enquiries seriously. Thank you so much for all your help... Read more
Tenant
7th Sep 2023 (1 year ago)
J Kiggundu
Roman's, Farnborough branch was very helpful in getting me a Flat to rent. Everything moved on smoothly, I thank Bethany OSullivan for her continued support and guidance.... Read more
Tenant
31st Aug 2023 (1 year ago)
S L
Food and service Very Very Good ????????... Read more
26th Aug 2023 (1 year ago)
N Sibanda
It was Great being assisted by Bethany O’Sullivan, from the time when we 1st viewed the place and to processing our letting application. The reference checks to signing our tenancy all went very smooth. Thank you Beth, you are the best! Daisy Peplow on the other hand also helped quite well with our move even though we had a slight problem with the Landlord regarding our moving in date, she was always quick to respond and answered all my questions to satisfaction. I wouldn’t hesitate to recommend Romans Letting and Estate agents Farnborough.... Read more
Tenant
25th Aug 2023 (1 year ago)
P Mason
My wife and I have recently used Romans services to sell my late mother in law’s house…from start to finish Thomas and the team have been excellent with communication and support in the process. I would highly recommend their services..Many thanks... Read more
Seller
17th Aug 2023 (1 year ago)
K Orlinski
I recently had to find new tenants for my 1 bedroom house.
From beginning to end the Farnborough Branch work hard getting photographs online and a detailed description published.
Bethany O’Sullivan worked very efficiently and within a matter of weeks I had new tenants lined up. We had a choice of offers on the table.
Amazingly we only had a one week gap between tenancies which was just enough time to spruce up the property.
Big shout out the Bethany - keep up the good work!... Read more
Landlord
14th Aug 2023 (1 year ago)
M Salter
I used Romans as the letting agent for my late mother's flat while she was in care for 7 years. The team were always approachable, providing a professional service. Found tenants quickly and resolved any issues promptly. I would thoroughly recommend.... Read more
Landlord
11th Aug 2023 (1 year ago)
L Thomas
We moved from London to Farnborough and it could not have been smoother thanks the Bethany Osullivan at Romans, she was helpful had so much info and made us feel like no question was a silly question.
She personally came to delivery us our welcome gift which made us truly feel as if we were more than just a number.
If you're looking to rent in Hampshire ask for Bethany.... Read more
Tenant
7th Aug 2023 (1 year ago)
G Eggleton
Switched to Romans after an unsuccessful 5 month marketing campaign with another local agent. Offer received within 5 working days. Very happy with the support and contact.... Read more
Seller
1st Aug 2023 (1 year ago)
D Eldred
I have had dealings with both the lettings and sales teams. Nikki and Beth in lettings have been very helpful in finding new tenants, in a quick and efficient manner. Charlie in sales has also been excellent, in providing guidance with the sales process. Overall a brilliant team at Farnborough.... Read more
Landlord
31st Jul 2023 (1 year ago)
C Zifa
It was one of the best customer services I have ever experienced from an Estate Agent. I would definitely recommend Farnborough Romans to anyone who is looking for a place to stay in the area.
My wife and I were always in the loop on what is happening regarding the property we were interested in. We had Bethany O Sullivan as our agent (massive shout out to her) she was very helpful and always happy to help with no hesitation. She made us feel very comfortable to contact at anytime (business hours) to answer any little question we had. She made the whole experience less stressful for us. Letting us meet the deadline date to sign the contracts. You could feel she is proud of her work and everything was done to perfection, it was inspiring.... Read more
Tenant
12th Jul 2023 (1 year ago)
J norris
I have nothing bad to say at all the whole team were so brilliant with helping us move to our first home especially hollie she has always been so helpful... Read more
Buyer
30th Jun 2023 (1 year ago)
A D
I would like to thank the Lettings Staff for their assistance in the rental of a property for my granddaughter. A specific mention must be made to Hollie Evans who was thoroughly professional in the negotiations with the landlord and kept us informed of every step along the way. Without her assistance we would probably have missed the deadline for the signing of contracts.
I would strongly recommend making Romans of Farnborough your first port of call if you are looking to rent a property in the area.... Read more
Tenant
18th May 2023 (1 year ago)
Very happy with process once we had a buyer all happened very quickly... Read more
Seller
26th Apr 2023 (1 year ago)
D jackson
incompetent rude stuff, no one ever has a clue whats going on, worst company i’ve ever had the misfortune of dealing with... Read more
18th Apr 2023 (1 year ago)
B Silva

I tried to contact the agency but never had a response from Nikki Salmon the manager so I am sharing my really bad experience here. I was booked to see a property at 12:45, when I arrived there, I had to wait for over 30m on the outside as the person seeing the house before me saw the house first and just after him seeing the house he asked his wife to go and take a look, it means, they have not respected their time slot, the Estate Agent was with her back against the door, completely ignoring us or even saying “I am sorry can you pls wait”, it is a Saturday and we had other appointments through the day.
The Estate Agent was chatty, answering queries and even gave a leaflet with the properties details and a card to the couple driving a fancy car. When she saw me she said: “So many people, wow!”, the property in question is a 4 bedroom house, it was me, my husband and my parents, that was extremely rude.
She asked us to leave for the side door and not the main door as the couple seeing the house before us and she said: “if you have any questions call the office on Monday”. This is all she said to us! A very different treatment that the couple before us had. We all know we were discriminated against at that point.
As this was not already enough, I emailed an offer to Hollie Evans asking that we were happy to amend our offer to secure the house, she NEVER even acknowledged the email. In the absence of Hollie’s contact, I called Romans and placed an offer over the phone, the person which I spoke to did not ask the property address or any other details, which was quite odd, it really seem no one was taking me serious enough.
Since I have not heard anything since Monday, I decided to call to have an update, Hollie Evans once more treated me with disrespect showing she just did not care for the lack of contact.
I am sorry, but this is not how someone should be treated, Hollie should at least apologised for the lack of communication, but she didn’t and she said we were not the right people for the property, how come she can say something like that? Once more I was discriminated against, I asked her to talk to her manager, she refused to give me your phone number or email address, I said that due to the fact that Romans Farnborough failed with me before, I wanted to have your details and contact you instead of waiting for a call, she just gave me your name, I asked her to spell Nikki as it could easily be Nick and she refused to do so, I had to Google you to find her details, I’ve emailed the agency 10 days ago and never had a response.
My family was discriminated against and this has made my mother cried and caused a lot of emotional distress.... Read more
5th Apr 2023 (1 year ago)
E Biskiner
Hello Evans was so helpful throughout the process of my rental property. Thank you for your kindness and help... Read more
Landlord
16th Mar 2023 (1 year ago)
F Parker
Moved into our rental during covid. There was blood all over the walls. Romans didn't care and made us clean it ourselves.
Now we are moving out and they are trying to charge us hundreds for replacement lightbulbs, even though the issue is with the landlords wiring.
Only care about the landlord. Scum bags... Read more
Tenant
27th Feb 2023 (1 year ago)
S Edwards
They were polite and gave us all the information we needed.... Read more
22nd Feb 2023 (1 year ago)
G Bethell
A big thank you to Isabella York and the property management team at Romans in Farnborough.
The recent problems I have had with my flat were quickly and efficiently dealt with by Isabella and the team.
Overall, I find that the quality of service provided to both landlords and tenants to be of an excellent standard.... Read more
15th Feb 2023 (1 year ago)
D Gallagher
Isabel at Romans Farnborough has been amazing helping us in finding the perfect property!
Isabel has helped us through the process and has been at the end of a phone call/ email and is very prompt in her response.
The process has been very simple and we are looking forward to our move.
Thank you!... Read more
5th Feb 2023 (2 years ago)
S Schmitz
Great service by Hollie and Nikki. Made it possible to det our dream home, with no hassle. All requests met. Thank you ladies. Happy New year... Read more
30th Dec 2022 (2 years ago)
G Supplies
hi my name is Paul Norris i have recently rented a property from Romans Farnborough and the team has been nothing but amazing through out the whole process, making it simply and stress free especially Isable Cannon who i cant thank enough for all her hard work in getting the property we were looking for. thanks again pj Norris.... Read more
Tenant
23rd Dec 2022 (2 years ago)
S lewin
With me being a first time tenant I was anxious about the whole process but Nikki and the team she works with made it a whole lot easier, communication was always upheld and they were very helpful when needed. So big thank you to Nikki, Hollie, Izzy and Laura for making it go so smoothly.... Read more
Tenant
19th Dec 2022 (2 years ago)
J Lacerda
I’m fully happy after choosing Romans, they left a big box full of gifts and amazing discounts with partners, I’ve never feel so welcome like this time in the past been tenants for any other agent estates.
All the team members are fantastic and I fully recommend... Read more
Tenant
8th Dec 2022 (2 years ago)
TV4Teach&Learn2Drive
This is best of best place... Read more
7th Dec 2022 (2 years ago)
O Vincent
We have almost completed the letting process with Romans Farnborough, but so far the rep we've been working with Hollie Evans has been fantastic and made our search really smooth.... Read more
Landlord
4th Oct 2022 (2 years ago)
P Fung
Hollie Evans is really helpful, quick response for my request & enquiry. Really appreciated.... Read more
4th Oct 2022 (2 years ago)
A mosiya
Good service and efficient, Hollie Evans helped me very well by showing and explaining in details of the letting the property and help with completing application on time.
Rating her with 5 stars with excellent service.... Read more
Landlord
4th Oct 2022 (2 years ago)
N hughes
Outstanding. Customer Services was outstanding. Charlie, Tom & Mike were very professional and I was so glad I decided to go with Romans. They sold my house on the first day of viewings. I wouldn't hestitate to recommend Romans to all. Thanks Charlie, Tom & Mike. All the best Nick... Read more
Seller
29th Sep 2022 (2 years ago)
A Hathi
Hollie Evans and lettings department from Romans Farnborough were helpful in finding a house in quicktime after I did recently move to this town. Their process is transparent and their communication is the key.... Read more
Tenant
27th Sep 2022 (2 years ago)
M Cooke
Good communications throughout the selling process for my home. I live abroad and therefore a lot of communication was necessary to let me know what was happening. All together a good experience with minimum stress for us. Mike and Mia were excellent - thank you... Read more
Seller
23rd Sep 2022 (2 years ago)
K katta
A big no no to this lettings, look for alternative,as my and wife references aren’t met,we payed 6 months rent and on the day of collecting keys, there is no proper handover given and if there is any issue with the property they will simply inform to check with landlord as they aren’t managing the property,if they’re not managing the property why they’re displaying the property details in their website and lastly before making any payment please check whether there is a dedicated parking provided to you if it’s a apartment else they will give lane excuses saying *apply.... Read more
Tenant
21st Sep 2022 (2 years ago)
H Dickinson
We dealt with Nikki Salmon, who we found to be professional, responsive to emails and very efficient!... Read more
14th Sep 2022 (2 years ago)
Will
The team at Romans were a solid choice and helpful during our move. The people were all engaging and assisted when we were unsure. Only points lost are for putting up a for sale sign when we didn't want one and taking a while to remove it. Overall, a good experience.... Read more
Seller
23rd Aug 2022 (2 years ago)
D Jackson
Holly is professional and sorts everything out perfectly ????... Read more
7th Aug 2022 (2 years ago)
K Hurley
Romans have delivered a service that cannot be questioned. From the beginning stages of sale through to completion they never failed to provide first class advice and proactive support. A superb team effort.... Read more
Seller
5th Aug 2022 (2 years ago)
J smithpowell
Easy to work with... Read more
21st Apr 2022 (2 years ago)
J Harvey
I've been working with the lettings team, specifically Hollie. The whole process from finding properties to moving in date has been really clear and Hollie has very helpful! Would recommend.... Read more
Tenant
9th Mar 2022 (2 years ago)
R C
It was Friday afternoon and the tenant put in a "Help Now!!!!!" request. There was no heating in the house. Jesse responded immediately getting a contractor out to the property, as this time of year you need the heat. I applauded the initiative he took. Also he saved me, the owner, money, by not having to call out the much more expensive, 'after hours' team. It turned out to be a simple, inexpensive fix. But it was Jesse, taking the lead that made the difference.... Read more
Landlord
7th Mar 2022 (2 years ago)
A Jacob
Great service. I met with Calum Johnson-Humphries and he was the most transparent estate agent i have met. Great guy and very understanding. I couldn't recommend anyone better!... Read more
16th Feb 2022 (2 years ago)
A Dochitanu
It's not OK If you have Something problem you need to wait one month????????????... Read more
30th Jan 2022 (3 years ago)
M Dhorasoo
Great service and we were kept informed all the way. They were always on the other line when we needed them. Big thanks to Mia who was dealing with our case.... Read more
12th Jan 2022 (3 years ago)
Hayley
Huge thank you to Mia who has been a star from start to finish and really has gone above and beyond. Mia's professionalism, regular communication and warm personality made a stressful journey a lot easier. Everyone I have spoken with at Roman's Farnborough are always willing to help and support with a range of queries. We are finally in our dream home and could not be happier.... Read more
Buyer
10th Dec 2021 (3 years ago)
M Electrifier
Very friendly and co-operative. Letting coordinators Molly, Hollie and Mollie did their part very smooth and quick. They have given me a perfect customer satisfaction. Thanks Romans... Read more
Tenant
10th Dec 2021 (3 years ago)
M Rajasekaran
Very friendly, responsive and professional. Blindly we can go for it. Especially my letting coordinators Mollie and Hollie did their best and I have got apartment in a very short span of time. Appreciate their supports, follow ups and made the process much easier. Overally am one among the very satisfied customer. Thanks Romans... Read more
Tenant
10th Dec 2021 (3 years ago)
M Furlonger
Romans in Farnborough have been very helpful throughout the recent process of buying our home. A big “thank you” to Charlie and Mia, who both communicated excellently between us and the vendor, and have kept us informed at every stage of the process. Would highly recommend the Romans.... Read more
Buyer
2nd Dec 2021 (3 years ago)
K uk
Very clean and well mannered staff... Read more
27th Nov 2021 (3 years ago)
T D.
I don't recommend Roman's lettings. Agents are unresponsive and have lied on numerous occasions from when we first started renting up until after we left. Found them to be very unprofessional and lacking basic knowledge required for their jobs.... Read more
Tenant
15th Nov 2021 (3 years ago)
J Waite
Terrible customer service as a tenant from Hollie. They created an electric & gas account as part of a new tenancy - written into the contract automatically - but gave the landlords details instead of the tenant’s details. When the landlord received the bill, Romans denied all knowledge of conducting the above and blamed the tenant. This was stressful for both the landlord and the tenants.... Read more
Tenant
23rd Oct 2021 (3 years ago)
S Ward
I 'interviewed' four estate agents in Farnborough and settled on Romans, they moved very quickly to get our house marketed. Mike and Ashley were very professional as was Mia and Charlie. They stayed in touch throughout and i would not hesitate to recommend them to other sellers.... Read more
Seller
12th Oct 2021 (3 years ago)
Y Parr
Ashleigh and Mia have been looking after the sale of my house since April this year. One sale fell through but they resold the house in 24 hours. It has not been an easy journey with a lot of work needed by these two ladies.
I can't thank them enough for all their hard work and keeping me calm.
I would recommend Romans to anyone thinking of seeking a new home.
Risk you Mike and your team for all your hard work.
YP... Read more
Seller
8th Oct 2021 (3 years ago)
M Smith
Mia and the team at Romans helped us secure our new home. They facilitated our needs throughout the whole process from initial viewing to completion and beyond. Thanks again great service!... Read more
Buyer
7th Oct 2021 (3 years ago)
C richards
We sold our house through Romans, we had one sale fall through before a second successful offer, all the various team members we dealt with, Mia, Ashleigh, Charlie and Alyson were all professional and polite.
They kept us up-to-date with what they were doing each week to promote the house, made sure we were aware of all viewings and gave us feedback on all viewings in a timely manner .
Thanks again team for getting the sale sorted... Read more
Seller
28th Sep 2021 (3 years ago)
R Fox
Very Grateful for Hollie's help and advice while viewing flats to rent last week. She was always professional and courteous making the whole process really enjoyable. She was even happy to direct me in when I got lost trying to find the place. Thanks again.... Read more
Tenant
14th Sep 2021 (3 years ago)
L.

This is a review of the sales team. Overall disappointing outcome of the sale of our property. Too many issues to mention occurred during the process, but here are some of them: agreed on a listing price - just after 2 weeks we were told to reduce the price by 10K! Almost every viewing the agents were late to, we have been given contradictory information by different members of the team. At one point, we had wrong photo and wrong rooms dimensions used (to our disadvantage). Weekend staff were poorly trained - they helped themselves into our property while we were in - without knocking or even introducing themselves completely confusing and startling us. After over 6 months with the agency and having given them a notice of contract termination, we finally managed to sell by doing the viewing ourselves and for the first time, having no prior experience. Some positives: all team members we have dealt with are very friendly and do respond quickly. The team were very helpful with the actual process of finalising the sale by supporting us in dealing with the solicitors and other relevant parties. We would also like to thank Ashleigh. She was professional, helpful and reliable. Unfortunately, she didn't do any viewings for us during the 6 months we were with the agency that could have helped us achieve better sale results faster. Having said that, a lot of training is needed to be done for the rest of the team, especially when it comes to doing the viewings and negotiating the price. We eventually sold for a lower price than other houses in the area with very similar specs.... Read more
Seller
6th Sep 2021 (3 years ago)
N UK
We received a friendly visit from Jo Hunt, who did our routine tenancy inspection - she was professional & chatty, with a great sense of humour, which is refreshing to see as sometimes, inspectors can seem 'robotic'. This lady is a credit to your team - she made us feel very comfortable from start to finish!... Read more
Tenant
1st Sep 2021 (3 years ago)
V Beck
Had a property's visit from Jo Hunt today what a lovely professional lady. She is a credit to Romans and deserved recognition for her politeness and approachability when walking around the house, made me feel at ease 10/10... Read more
31st Aug 2021 (3 years ago)
M Fleming
We have rented through Romans for the last year and a half and process has been smooth and stress free throughout. However, today we had a lovely lady, Jo Hunt, come round for our annual inspection. She was very professional, easy to talk to a bubbly character and more than willing to answer any questions thrown her way.
Jo is a complete asset to Romans! ????... Read more
Tenant
6th Aug 2021 (3 years ago)
L Woods
Our rental property has been managed by Romans for a few years now. Following a difficulty with one agent, we were changed to Wendy Bennett. What a breath of fresh air! She organised a phone call with us to introduce herself personally, which was really good, and since then we have dealt with each other mostly by email. We have found her to be efficient, courteous and approachable, and we always feel confident that nothing will be overlooked. She always has a proposal to deal with issues and has followed through on everything. We really value this relationship - long may it continue! Thank you very much Wendy.... Read more
Landlord
27th Jul 2021 (3 years ago)
K Inwood
What a pleasure dealing with Jo hunt today she is outstanding... Read more
21st Jul 2021 (3 years ago)
V Atherfold
I had a routine visit today 21/07/2021 from Jo Hunt at Romans, and she was very professional and made the visit feel very at ease. I look forward to her coming for the next inspection :)
Thank you Jo :)
Victoria Holland... Read more
Landlord
21st Jul 2021 (3 years ago)
B T
What a shame! Romans were actually good when we bought the house through them 13 years ago.
This time around, unfortunately, there were difficulties with them struggling to sell the house for six months and they also suggested lowering the price after just two weeks of the house being on the market.
When asked what could be done to help sell the house, we were told that all that could be done was being done. Not a great reaponse after so many months of no results.
We did end up selling "through" Romans, but this was only when we conducted the viewing ourselves.... Read more
Seller
17th Jul 2021 (3 years ago)
M Rani
I have recently received confirmation that I have reserved a property through Charlotte at Romans. I am delighted to write this review to recommend Charlotte for her attention to detail and ease of communication. The company operations have all been clear and things are moving at pace, I take this opportunity to thank Charlotte again.... Read more
Buyer
8th Jul 2021 (3 years ago)
S Hanvey
We had the pleasure of dealing with Ashleigh and Mia from start to finish and they were honestly fantastic.
After a really poor experience with our previous agents, Romans were the complete opposite and were realistic, honest, and professional throughout which got us over the line before 30th June!... Read more
1st Jul 2021 (3 years ago)
V Marsland
Roman's were great managing the sale of our house. Ashleigh Hiscox and Mia Chapman were always very helpful and responsive to our enquiries and very professional throughout. I would have no hesitation in recommending the Farnborough branch of Roman's for anyone looking to sell their house.... Read more
Seller
15th Jun 2021 (3 years ago)
E Gold
Ashleigh and Mia from the team at Romans can't thank enough for how quickly and professionally they marketed and sold my property. Thank you Romans Farnborough.... Read more
Seller
15th Jun 2021 (3 years ago)
K Hennessy
We had Mia Chapman from start to completion today - very helpful and quick when responding to queries. Very efficient and always will to help even with the smallest of questions. Thanks Mia and the Romans team. Also Thank you to Alyson Bartaby for assisting with our completion.... Read more
14th Jun 2021 (3 years ago)
S Fletcher
I have been dealing with Charlotte and am super impressed with the service I have received. Charlotte has been prompt at meeting for viewings, has called in amazing timescales to discuss matters, been fantastic at following up and has also shown understanding and consideration of my deadline to find accommodation. I couldn't fault the service at all.... Read more
11th Jun 2021 (3 years ago)
L Seymour
I have had the pleasure of corresponding with a lovely girl called Charlotte Walker. Her professionalism and response time is second to none! She has made the experience of finding a place so much more simpler than I expected with her friendly, clear and concise manner. When looking for a new place I couldn't recommend a better agent. Thank you Charlotte!... Read more
14th May 2021 (3 years ago)
J Aleknavi?i?t?
I am very happy with the service I received from Charlotte Walker. It's pleasure dealing with her. She is always professional, helpful, supportive and lovely to talk to. Thank you for all your time and energy!!
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Romans - our biggest recommendations to anyone who is looking for a place. Professional and fast service, trustworthy and reliable team, and even more! Big thank you to Shona Rogers- you are a start! Just with your ‘speed of light’ we managed to get all done in a week!! Awesome! We would love to mention Tammy O’Shea and Chloe Stanley too. Thank you for looking after us. Best of luck to your team:)... Read more
14th May 2021 (3 years ago)
A allen
Mia was our Estate Agent and she was great. So friendly and made it super easy for us to view and offer on the property. We are so glad she helped us find our first home! Thank you Mia xx... Read more
Buyer
10th Mar 2021 (3 years ago)
L Francis
We initially used an online estate agent, but despite having some viewings had no luck for two months, Romans sold our house within 3 days of acting for us - before they had even put their 'For Sale' sign up! Romans have been fantastic throughout our sale and I would highly recommend them.... Read more
Seller
5th Mar 2021 (3 years ago)
U Saeed
I worked with Mia from Farnborough Romans on the viewing of the house, all the way up to completion. She was very professional, ensured that we always followed Covid-compliant rules when viewing houses for safety, and has been very responsive and helpful throughout the whole process. All in all, the process went by relatively smoothly and am now moved into my new home! Not to mention, when I went to pick up my keys, I got a nice congratulatory gift box with goodies and vouchers for furniture, which is going to be very helpful when buying new things for the new house!... Read more
Buyer
4th Mar 2021 (3 years ago)
M Symon
We would like to Thank Mia, Alison and Mike at Romans Farnborough for the help and assistance, professionalism, communication and work effort to get the purchase over the line. Thank you!... Read more
Buyer
18th Feb 2021 (3 years ago)
S Joshi
The staff at Romans have been very helpful and kind enough to print out my daughter’s homeschooling work during lockdown. It has been a great help for us! Thank you Alfie and Mia.... Read more
1st Feb 2021 (4 years ago)
H Cornell
We are very pleased with our experience with Romans. From our first contact with Ashleigh Hiscox who was very knowledgeable, kind, professional and made us feel like nothing was too much trouble. To Mia, Charlie and everyone in the sales team who were always on the end of the phone to answer our questions and offer advice. Lastly Alison Savva who has been absolutely brilliant, our chain was not the easiest and when we honestly thought it was all going to collapse she managed to get it to go ahead. We can't thank her enough for all of the effort she put in.... Read more
Buyer
30th Jan 2021 (4 years ago)
Ellie
I have been in contact with Mia from Romans in Farnborough, Mia has been a huge help and is very customer focussed and approachable. I would highly recommend her to friends and family, thank you!... Read more
27th Jan 2021 (4 years ago)
K Fallows
I would not hesitate to recommend Romans in Farnborough.
Ashleigh Hiscox and Charlie and Mia in the sales team were always on hand and were really proactive in their approach to marketing our property and always on hand to answer any queries we had as vendors.
When looking for a new property to purchase the team were also great at scheduling and recommending properties, and following up if we had any questions. We were really confident that if we chose a property marketed by Romans Farnborough, that pro activity and communication would continue until the sale completed, and that has definitely been the case! Thank you all for your support.... Read more
Seller
27th Jan 2021 (4 years ago)
K Osborne
Always keep you up to date with the sell of your home. also the home you are buying.
Will help in any way there can.
thank you for all your support... Read more
Seller
27th Jan 2021 (4 years ago)
H Dance
Charlotte Walker has been amazing to deal with during our move in process, although we are still yet to move in, Charlotte has been so responsive and professional throughout. She has gone above and beyond to get us pieces of information we need to help with our move (as we couldn't visit ourselves due to lockdown), and I would recommend anyone to deal with Charlotte.... Read more
Tenant
25th Jan 2021 (4 years ago)
P Style
I would like to thank Romans for their kindness in printing my childs homeschooling paperwork. Mia was very quick to respond and had everything printed as per my request.... Read more
21st Jan 2021 (4 years ago)
D Walker
Romans have very kindly offered to print work for local school children during lockdown and when I emailed them they were very happy to help! Charlie arranged a time for me to collect and brought the envelope outside to me. Amazing service! Thank you... Read more
21st Jan 2021 (4 years ago)
K Young
Charlotte Walker has been amazing. We needed to make a very quick transition between properties and Charlotte was there to guide us. Very helpful, extremely personable and friendly but professional at the same time. Charlotte has been great at keeping us in the loop and responded to all emails very quickly.
I would also like to mention India Dear, who was our primary contact and was able to send email links quickly and get viewing booked.
So far the whole experience with Roman's Farnborough has been effortless and stress free.... Read more
19th Jan 2021 (4 years ago)
C Wheeler
Really impressed with the service from Romans in Farnborough, especially from Charlotte Walker who has been professional, quick and useful in responding to queries. Very efficient with the process and easily contactable for the smallest of questions. Thanks again!... Read more
19th Jan 2021 (4 years ago)
S Cousins
Absolutely effortless process made possible by Charlotte.Very professional and very quick to respond.Nothing was too much trouble .Would highly recommend.... Read more
14th Jan 2021 (4 years ago)
E Beazley
I cannot fault Romans at all! Charlotte has been absolutely extraordinary the last 2 weeks, with making sure I was always kept in the loop and being so quick and helpful if I had any concerns!
Thank you Charlotte for all your help, you’ve made my year already! :)... Read more
13th Jan 2021 (4 years ago)
M Burge
Romans Farnborough really came through for us and particularly Charlotte Walker. We needed a new property urgently and Charlotte couldn’t do enough to help us sort it out. Really helpful and no matter how many times I needed to get in contact,she was always there to answer the phone and provide us with everything we needed. If all of the staff are as dedicated as Charlotte I see no problem in more awards coming to Romans. Thank you.... Read more
11th Jan 2021 (4 years ago)
R Monaf
Thanks to Mia and the whole sales team who were stars in helping my wife and I purchase our first home, especially through the current pandemic. Thank you!... Read more
Buyer
16th Dec 2020 (4 years ago)
N Louis

1st complaint is the virtual tour, misleading!! Did not show the cracks in the walls, damages at the property or the work that needed doing, if we saw this we would have never made an offer and moved in.
2nd complaint is the property management at Romans Farnborough. We moved into the property in May 2020 and honestly ever since that day there have been issues. First it was internet issues, cracks in the bathroom window and the hob was not working ( this was resolved 2 months after reporting).
Then boiler issues, dampness and mold and leaks in the ceiling which damaged our property, none of these were addressed until we threatened legal action, even then all the issues are still not resolved.
Took 4 months to fix boiler ( they repaired it a day before we left, we had no heating or hot water). Leaks from the bedroom ceiling ( damaged our personal property) , someone came to take photos of damages after over a month of chasing and complaining, this is all that was done.
Mold and dampness started in the hallway and has now spread to the bedrooms, bathroom and hallway and they have the audacity to blame us for this ( after being told the landlord was aware of mold before and still done nothing)
We paid a full deposit and 6 months upfront to live here and the whole 6 months has been nothing but problems! This property is supposed to be fully managed but nothing gets done unless you threaten legal action.
We are going to a small claims court due to the misleading of the state of the property and all experienced whilst living here which has affected our health. (we have evidence to prove everything mentioned in this post).
We have images of the state of the property before we moved in and images/ videos of how we left the property, the landlord is now trying to blame us for mold growing, cracks in the walls and damages which were present when we moved in which is stated on check in inventory report!!)
We seeked advice and we were told to vacate early if possible, everyone I spoke to deemed the property not livable. We were tenants of 17A cove road Farnborough.
Whether the landlord couldn't be bothered or whether the issues were ignored, no one should have to live in those conditions!! it simply felt that as soon as we paid no one cares, we had to fight and chase constantly for problems to be delt with and now we are in a fight to get our deposit back because we are being blamed for damages not caused by us.
I would avoid using them!!!!... Read more
Tenant
28th Nov 2020 (4 years ago)
B Marco
Charlotte was friendly and helpful throught the process... Read more
24th Oct 2020 (4 years ago)
R Trigo
Very professional and good customer service from Charlotte and team. Helped us get into our new home and looked after us very well.
Thank you and would recommend.... Read more
20th Oct 2020 (4 years ago)
C Gillam
Ashleigh Hiscox at Romans has been so helpful during a stressful time for me. She is efficient and professional and so helpful.... Read more
12th Sep 2020 (4 years ago)
C Tappenden
We have just sold our house and we must thank the team especially Ashleigh Hiscock for a professional job well done thank you Martin & Carole... Read more
Seller
8th Sep 2020 (4 years ago)
K Norris
We have recently sold with Romans in Farnborough and I must say the service has been amazing. Ashleigh Hiscox has been so helpful and made the experience stress free. She is professional, friendly and could not do more for us. Charlie and Mia in the sales team have also been a pleasure to deal with. I would thoroughly recommend them. Keep up the good work guys.... Read more
Seller
2nd Sep 2020 (4 years ago)
S F
Used Romans Farnborough for my sale and they have been 1st class from start to finish.
What I liked most about Romans was how proactive they were, I believe this is what got my property sold relatively quick. They also managed my buyer very well when there was a delay on my purchase.
Well done Romans.... Read more
Seller
14th Jul 2020 (4 years ago)
A Chun
Highly professional and helpful throughout the process of finding a property and moving in. Shona Rogers made sure we were aware of everything that was required on our part but also what was happening every step of the way.... Read more
Tenant
8th Jul 2020 (4 years ago)
A Thomas
I recently moved into a new flat with my partner and Shona Rogers from the Farnborough Lettings agency was so amazing. She was very responsive and helpful throughout the whole move. I cannot recommend this company enough to anyone looking to move.... Read more
Tenant
8th Jul 2020 (4 years ago)
T Schwarz
I have to say that selling your property just before lockdown wasn't the most well timed decision i've made but Romans made the whole process so much smoother and easier.
They kept in touch with me with regular updates and were able to assist in the virtual exchange of keys. Thanks to both Ashleigh and Mike at the Farnborough office would definitely recommend you in the future. Toni... Read more
Seller
8th Jul 2020 (4 years ago)
A Ray
Fantastic service! Really swift move in, Shona Rogers was so helpful and answered all our questions and concerns really fast and with clarity. Couldn't have asked for a better service.... Read more
Tenant
8th Jul 2020 (4 years ago)
C Dumitru
A very nice team, ready to help.... Read more
2nd Mar 2020 (4 years ago)
KC
We have had a really positive experience with Romans Farnborough, the communication is very good. Ashleigh has come across very well and been so genuine. Both her and Charlie have been great at keeping us up to date regularly and answering emails and calls very quickly when we have had questions or wanted to send progress updates. They are very friendly and always happy to help. It has been reassuring to have them as our agents, particularly as we are selling our first home, which is a big step for us. Would very much recommend using them.... Read more
Seller
13th Feb 2020 (4 years ago)
D ILORI
Selling my property was made easier by Ashley who was confident she will sell my property despite Brexit mumbo jumbo and Alison Savva was very great at supporting with getting the exchange done.
I could not ask for a better agent to sell my property. I will use Romans again.... Read more
Seller
6th Dec 2019 (5 years ago)
P Beekhuizen
Your rental department were great but your accounts department needs to work on their communication skills as deposit was not sent to me to send to my DPS account. It seems there was an amount of £74 outstanding on my account. No one told me that it was being held back if they had I would have sorted it out straight away. Also Romans fees are very expensive as we are losing more than a months rental when vat is added to your bill.... Read more
Landlord
6th Dec 2019 (5 years ago)
M Afzal
They are always professional and great at putting you first. Plus if you need help with anything they are full of advise!... Read more
24th Nov 2019 (5 years ago)
G Borisade
Just have to applaude and appreciate the Staffs and Management of Romans Estate Agent for an Excellent service both in buying and letting of our property.They were absolutely efficient and reliable.With Luke Bennet in sales,Shona and Tiffany in management.They made it a wonderful experience all the way.That i would say is ESTATE AGENT.Well done guys and thank you so much.... Read more
Seller
23rd Sep 2019 (5 years ago)
M Choudhury
live Essex but work in Aldershot but needed a place to rent closer to work. came across romans and was assisted by a lovely gentleman called George Bell. he assisted me throughout and made it ever so easy in the transition period by dealing on my behalf and also arranging things which made the whole process simple.
I am a barrister by profession and can honestly say that its not often you come across certain professionals in certain industries that genuinely care for anything other than their own self and profit but George assisted in ways that was considerate and a level of empathy given my rather difficult position. Thanks Brother A****** would recommend you direct to anyone after a place... Read more
Tenant
19th Sep 2019 (5 years ago)
V Edwards
When looking around speaking to several local estate agents, Romans from the initial contact stood out by far, and through the whole process never failed to disappoint.
In a fairly tough market, I had plenty of viewings thanks to Charlie and Ashleigh, the property was only on the market a short time and until I received an offer, from viewings to quick completion I was kept informed throughout, the team always returned calls and emails promptly.
I have been overwhelmed by the teams courtesy, professionalism and proactive approach, My biggest thanks goes to Mike who is a complete credit to Romans and went above and beyond to ensure the sale went smoothly and there was no bumps in the road which was my biggest worry.
Selling and moving house is supposed to be one of the most stressful things to do, but thanks to the team it couldn’t have gone any better.... Read more
Seller
12th Sep 2019 (5 years ago)
D Mathieson
Only been passed it never been in... Read more
10th Sep 2019 (5 years ago)
J may
George Bell was very confident and professional all throughout! Taking us to view clockhouse in Farnborough wasn't sadly for us but thank you George for taking the lead. Many thanks Katie & Daniel ???? all the best with your career keep up your great success !... Read more
9th Sep 2019 (5 years ago)
G Gilliam
I had been trying to rent my property with another company for 7 weeks with no luck, at that point I changed to Romans. Shona found a tenant within one week with quick move in date, the service was great and very professional. Lilly than arranged the references and contact very quickly which greatly help with the short move in date.
I could not have been happier with the Romans service and their staff.... Read more
Landlord
21st Aug 2019 (5 years ago)
R Baghdisar
Lovely people.... Read more
21st Aug 2019 (5 years ago)
J Taylor
Romans were brilliant in helping myself and my other half move into our very first place together. Shona Rogers was our main contact from the Farnborough branch and she was beyond helpful and always a delight to talk to. She sorted any issues we had ASAP with a smile on her face. We also had contact with others from the branch such as Lily Simpson. Overall I genuinely couldn’t recommend Romans enough, especially the Farnborough branch!... Read more
Tenant
3rd Aug 2019 (5 years ago)
A Maxwell
A huge thank you to Shona Rogers for giving me great customer service at the Farnborough branch!... Read more
2nd Aug 2019 (5 years ago)
H N
Being new in UK, Romans were very understanding and helpful of our needs. Can't thank George Bell enough for guiding the whole way and being the best voice of the lettings team for us. And thanks Lily Simpson for taking us up to completion :)... Read more
Tenant
1st Aug 2019 (5 years ago)
V powers
Not much of a fan but a necessary bad..... Read more
27th Jul 2019 (5 years ago)
J White
Shona was very professional in her approach & explained everything in detail .... Read more
20th Jul 2019 (5 years ago)
D Grant
Great experience selling our Farnborough house through the Farnborough Branch of Romans. Luke was very helpful & professional and our house was under offer within 6 days! What more could we ask?!... Read more
Seller
11th Jul 2019 (5 years ago)
T Laken
Communication is poor. No-one seems to take ownership and I've been left with a broken dishwasher for 2 months.... Read more
Tenant
9th Jul 2019 (5 years ago)
C Wye
Shona at Romans Farnborough was amazing and explained each process clearly. She was very helpful with any questions or concerns that I raised and went above and beyond. Can not thank her and Lilly from head office enough as this was my first time renting with an agency.... Read more
Tenant
9th Jul 2019 (5 years ago)
D buchanan
A very professional service from Matthew and Ashleigh.... Read more
8th Jul 2019 (5 years ago)
T Strachan
Fantastic service from everyone at Romans Farnborough, especially Charlie and Mike who, went above and beyond my expectations of an estate agent. A really refreshing experience. Professional at all times, kept me updated and I felt they really went the extra mile. A successful sale, and I wouldn't hesitate to recommend to anyone. Worth every penny. Thank you guys for making it a much easier process than it could have been.... Read more
Seller
25th Jun 2019 (5 years ago)
E Sag
Shona Rogers has been exceptional, she communicates well and cares about any situation that may arise. She will get all the answers you need and it is comforting to know that you have someone who understands what you are looking for. Thanks Shona... Read more
4th Jun 2019 (5 years ago)
A Santei
My experience with the agent Shona Rogers from lettings department was excellent and helpful. I recommend Romans in Farnborough with Shona for the professionalism and dedication she has.... Read more
Landlord
20th May 2019 (5 years ago)
F Staines
The whole team looked after the experience so well! Its hard to find honest and trustworthy people in this day and age and I really enjoyed the experience that I had this them. Thanks to all!... Read more
2nd May 2019 (5 years ago)
J Trajcevski
Excellent... Read more
1st May 2019 (5 years ago)
P Bergmans
Excellent costumer service from the Romans team and especially Luke White. I asked a lot of questions and they were all answered on short notice and never did they tell us that we asked to many questions. Very nice people and great advice.... Read more
16th Apr 2019 (5 years ago)
B Ivanov
I have changed two houses already in England but by this agency and this house I am very pleased... Read more
16th Apr 2019 (5 years ago)
A Jahanbakhsh
Romans sold a few properties for me.
They were very helpful and professional all the way.
The service was brilliant.
I would give them 5 out of 5.... Read more
Seller
29th Mar 2019 (5 years ago)
B reyes
All the staff are excellent and very polite,wonderful and very patience to the client.more power to all of you..God Bless you all....... Read more
8th Feb 2019 (6 years ago)
S sureka
Charges for cleaning or repair on my buy to let property were quite high. They should have been competitive... Read more
Landlord
6th Feb 2019 (6 years ago)
A Orji
Luke White, one of the staff members at Romans Estate Agents has been absolutely fantastic, very helpful, friendly and kind to us through out our journey to rent our home.
Words are not enough to describe how wonderful he has been.
I just wish to say a massive thank you to him and of course all other members of staff that assisted us in one way or another.... Read more
Tenant
23rd Oct 2018 (6 years ago)
K K
As a first time buyer Paula and others at Romans had been of great help, guided us in all possible way to speed up the buying process, I would strongly recommend Romans for entering the property ladder as they had been of great help in getting things done quickly and efficiently in a reliable way.... Read more
Buyer
18th Sep 2018 (6 years ago)
R Godfrey
If you are looking for a mortgage advisor I would highly recommend Brenda Richardson at Romans Farnborough. As I first time buyer Brenda clearly took me through the process of applying for a mortgage and schemes of buying a house. She gave me brilliant advice and helped me every step of the way. She was approachable and went the extra mile to meet my needs. Brenda was always available to speak to and she gave an exceptional level of service. I will be recommending her to all my family and friends and I will be going back to her for any mortgage advice in the future.... Read more
Buyer
16th Sep 2018 (6 years ago)
S Grinham
If you are looking for a Mortgage Adviser cant recommend Brenda highly enough. Not only did she find us the best deal, her patience, attention to detail and persistence in ensuring we had the best service was exemplary - so a big Thank you... Read more
12th Sep 2018 (6 years ago)
A Foster
From initially meeting Michael and Tom to dealing with Ashleigh and Melissa the whole experience of selling our mums house has been conducted in a warm, friendly, helpful and above all else professional manner. We would wholeheartedly recommend Romans.... Read more
Seller
30th Aug 2018 (6 years ago)
S Martin
From the first meeting all the way through to completion, we were kept informed of all viewing and any issues that were raised. The team are solid and work together, the communication between everyone is good. We had no issues through our time with Romans.... Read more
Seller
20th Aug 2018 (6 years ago)
J Mole
Couldn't fault the service we received from Michael and the team at Farnborough. In particular the regular feedback we received from Tom and Ashleigh. Good old fashioned decent service. Thank you.... Read more
14th Aug 2018 (6 years ago)
V turner
After a rocky start to my house buying and selling experience (completely unrelated to Romans) I have now been working very closely with Romans specifically melissa and ashleigh to which I have found their enthusiasm and support very reassuring. I'd definitely recommend them as I feel they have on many occasions gone above their duties and have never made me feel like I'm bothering them with my continual calls and emails... Read more
31st Jul 2018 (6 years ago)
A Stewart

Having worked as a local agent in the not so distant past we strongly considered the use of an online agency. We had been really surprised at the awful quality of some of the agents showing us potential houses and we were feeling frustrated before we had even started. However, we were fortunate enough to come across Tom Sanderson at Romans in Farnborough and he immediately restored my faith in the value of a real agent. He immediately offered us the opportunity to introduce a number of buyers he was sure would be interested in our property. Sure enough within 48 hours we had a sale agreed. Truly good agency, knowing your applicants and matching the right people to the right property. His communication to now has been excellent and we have every faith he will see our sale through to a swift exchange and completion. We should mention that other members of his team (Ashleigh in particular) have all been excellent. Likewise, Andy in Fleet has been exceptional and while we weren't fortunate enough to secure our onward purchase through him I would have no hesitation in passing on my recommendation.... Read more
Seller
17th Jul 2018 (6 years ago)
M Smith
Ashleigh was incredibly detailed, personable and enthusiastic. We truly felt like valued customers as she went above and beyond to keep us informed. Could not recommend highly enough!
Matt & Laura... Read more
24th May 2018 (6 years ago)
S Talibart
I have found all members of staff I have spoken to at Romans courteous and professional. After my house was put online, I had a number of viewings booked in immediately, most of who made offers and so it was clear the estate agents were only showing my house to suitable potential buyers, and I accepted the offer I was after within a week. Ashleigh in particular has provided an exceptional service. She clearly understood my very specific search criteria and didn't waste my time showing me any properties that didn't suit my needs. She has always responded quickly to queries and felt she was open and honest with me throughout the whole process. I had so much confidence in her & can't recommend her highly enough.... Read more
Seller
21st Apr 2018 (6 years ago)
N Olliver
Highly recommend Romans to everyone. Melissa and Brenda were amazing throughout the whole purchase of the property. We were always updated and they definitely went the extra mile. Thank you for making our first house purchase stress free!!... Read more
Buyer
21st Mar 2018 (6 years ago)
C Christie
Romans went the extra mile to help me sell my house, always following up, I always knew what was happening and when. Once we had an offer the after sales team were amazing at pushing everything through as quickly as possible.... Read more
Seller
19th Mar 2018 (6 years ago)
S ENTWISTLE
Dont go near mess around after mess around waste of time and money unless you have the type of money to bye the property. ... easy say contact you Richard when there is no link or route throw the web site... Read more
24th Feb 2018 (6 years ago)
L Cameron
I am a first time buyer and so working with Romans and Ashleigh in particular has been brilliant as they that helped me through each step of the process. I really could not recommend more.... Read more
Buyer
2nd Jan 2018 (7 years ago)
M Bettess
I approached 3 local estate agents in early Aug 17 with view to selling my property quickly and at the best possible price. After getting 3 separate valuations I chose Romans.
The agent Tom was professional and proactive he also recommend he could achieve an excellent price. (he provided recent valuation & sale history evidence to give me confidence)
In mid August the house was advertised and the viewings were very professional & efficiently handled, needless to say the house was sold within 13 days. I had the best possible outcome, property sold at the asking price on 1st Sep 17.
Can't recommend them highly enough, give them a try?... Read more
Seller
16th Nov 2017 (7 years ago)
E Aleksandrova
I arranged a viewing with Romans Hampshire late in the day in mid October and Ashleigh was extremely efficient in getting things ready for me, especially considering that I was coming the next day from Bedfordshire. I was about 20 minutes late for our meeting due to traffic on M25 but her team was very understanding. I saw mortgage advisor Robert Wheeler who helped me get a better mortgage and then her colleague Melissa drove me and my friend around to view the selected houses.... Read more
16th Oct 2017 (7 years ago)
D Paul
My partner and I want to leave a review of praise for Ashleigh Hisox at Romans in Farnborough. We are first time buyers and Ashleigh was nothing but friendly, supportive & informative throughout the process of us finding our first home. We viewed multiple property's with varying agents and she really went above and beyond to make it feel personal and explain everything we needed to know. We didn't end up finding our first home through romans , but when the time comes to move again, Ashleigh would be the first call we would make. Thank you so much!... Read more
Buyer
3rd Oct 2017 (7 years ago)
H Nixon
Romans Farnborough are a great team! I found Ashleigh very helpful in particular, she was always going above and beyond to help me and my family find the right home and she gave us an amazing service. The experience in general was amazing with Romans Farnborough, I would always use them in the future and recommend to family and friends.
Thank you Ashleigh for making our experience a great one... Read more
24th Aug 2017 (7 years ago)
S wilson
I would highly recommend using Romans in Farnborough, not only did Mike go the extra mile he also made my mother in law feel really comfortable through the whole process. The team were fantastic and I could mot have asked for anything more. Thanks guys!... Read more
21st Aug 2017 (7 years ago)
S Smith
Just would like to say I am very pleased with the way everything was handled very helpful an excellent service explained everything an gave us an amazing quick sale would recommend them very highly.... Read more
Seller
22nd Jul 2017 (7 years ago)
K Barnes
I have today called in to your Farnborough office to sort out the final details for renting from Luke white. I would like to inform you that he has been an absolute gentleman all the way through. Polite cheerful and very helpful. I feel these days that we do not praise people enough. This young man deserves a pay on the back. All your staff at the Farnborough office have been outstanding and they are a credit to your company .
Regards
Kim... Read more
Tenant
21st Jul 2017 (7 years ago)
A Liddle
A very friendly team who were always very responsive and proactive. Simon was great in providing updates and points of view on negotiation while Johnathan really went the extra mile to help us out.... Read more
14th May 2017 (7 years ago)
L Caudwell
I found the Team at Romans in Farnborough - professional and helpful. They attended every viewing and I always received feedback from prospective purchasers and had regular follow up calls. I would recommend Romans in the future and would definitely use them again. Thank you to Jon and the Team.... Read more
Seller
12th May 2017 (7 years ago)
Q Moore
Jonathan and his team we found to be extremely professional in the dealing with the sale of our property. They are exceptional in their marketing and very pro-active. We would highly reckon this company if you are thinking of selling or buying a property. In our opinion the very best of estate agents in this area.
Thank you Jonathan and your team for your hard work.... Read more
Seller
26th Apr 2017 (7 years ago)
S Karn
We've had a fantastic service from Jonathan and his team. Not only have they taken on the sale of the family home but have always gone above and beyond not only in the sale and negotiation but they've kept an eye on the property as we do not live local. The team have shown patience and compassion throughout. We can't recommend them enough Many many thanks... Read more
Seller
17th Mar 2017 (7 years ago)
P Beeg
We have appreciated very much the effort that Jonathan and his team at Romans have put in the marketing of our house. Their exceptional level of service and dedication of their sales consultants has been second to none. They worked very hard and efficiently to secure us our asking price ( within a very short period of time) and even though we did not close the deal due to some unforeseen family situation, we will definitely go back to them if in the future we decide to put the house back in the market. It is worth mentioning that we bought our house through them in 2010 and the level of service was exceptional and consistent even then. They understand the client requirements from both the buyer and seller side. In both situations, Romans went the extra mile to meet our needs.... Read more
Seller
16th Mar 2017 (7 years ago)
J Hall
I have been out viewing with Brad and Jack, they are very professional, I would use their services again and would recommend them... Read more
21st Feb 2017 (7 years ago)
N Zain
The whole sales process went extremely smoothly. Would strongly recommend using Romans to anyone. Would like to say thank you to the whole team for making the moving process so easy.... Read more
Seller
19th Feb 2017 (7 years ago)
A Magar
I find very helpful, every things went as a plan... Read more
17th Dec 2016 (8 years ago)
S Toshev
'Excellent service'
Romans were very good and helpful throughout the whole process, where others were slow and badly organised. I'd like to thank Mr. Jack Hastings and the rest of the Romans team for their help and positive attitude!... Read more
27th Oct 2016 (8 years ago)
E 79
It was very pleasant to deal with the romans staff in farnborough branch.very friendly and experienced staff.big thankyou to the manager jonathan , jack hasting and all the staff.... Read more
22nd Sep 2016 (8 years ago)
P Wright
I am delighted with the professional and sympathetic way you handled my late brothers property.
A buyer was found within a few weeks of it going on the market, Jonathon and his team kept me informed and up to date all the way through , which was a great relief to me as I do not live in the area.
Thank you guys for a service which was top notch..
Pauline Wright.... Read more
Seller
17th Jun 2016 (8 years ago)
A Chavali
A big thank you to Jonathan and his team.
Romans Farnborough did an excellent job with the sale of our property and I am glad to have employed their services. They helped us identify a choice of buyers with varying circumstances and we eventually happened to sell our property at the asking price.
The conveyancing process was also seamless and we were posted with regular updates and we are glad to have finished the sale in less than 12 weeks.
I will definitely employ Romans another time and am happy to recommend them to any one who is in the search of a trust worthy estate agent who is willing to listen, match expectations and find serious buyers.... Read more
Seller
15th Apr 2016 (8 years ago)
C Webb
Avoid Romans at all costs
We were lied to regarding property's status which wasn't truly revealed until offer was accepted. After which we received hardly any updates despite chasing.
I would recommend most local estate agents over Romans... Read more
1st May 2015 (9 years ago)
T Sullivan

My wife and I recently sold our propety with the help of Romans estate agents in Farnborough. This was made so easy by the team and they made everything so simple by keeping us constantly updated every step of the way. It was our first sale so naturally we did not know what to expect and I think one of the team members noticed this. Jonathon picked up on this and over the course of the next few months he became our new guardian angel. He often worked to timmings that suited us, went out his way to answer any questions we put to him and even took the libity of calling us after he had finished work to ensure we was kept informed the second new information was received. We know for sure that given half the chance we will go straight back to Romans when it comes to moving again. There is a reason they are the most popular (not necessary the cheapest but the price reflects their work) estate agents in Farnborough and Jonathon easily ensures this reputation remains.
On a down point, the only issue we did have was that Romans had over valued our propety by £15k, resulting in very few offers of our propety to start with, this took a few months for Romans to notice and cost us with time. Apart from that there was no problems what so ever so if your reading this, thank you Jonathon and thank you Romans.... Read more
Seller
3rd Jul 2013 (11 years ago)
M Crowther
There's a great team over at Romans, Farnborough. We tried to let our apartment several times and had a few glitches in doing so due to a change in our circumstances. Despite the back and forth Hannah (and later Charlotte) hung in there with us until we could finally get the property ready to let. The apartment was let in a matter of days from being advertised. From finding tenants, helping out getting a sofa delivered, organising gas and electricity safety checks to cutting keys - they were a professional team from start to finish!... Read more
Landlord
18th Jun 2013 (11 years ago)
E Curtis
I used Romans as i am moving up North and needed to let my house out. I knew absolutely nothing about what i needed to do and the steps i needed to take. Graham was great. He helped me with the process asking any questions i had. He always got back to me straight away if i left him a message, going over things as and when i needed too. He was very professional, always on time and made the process easy with little stress. I would highly recommend using the company.
Thank you Graham :-)... Read more
Landlord
10th Jun 2013 (11 years ago)
K Gregson
A straightforward and excellent service from Romans. I was kept informed all the time as to what was happening with the let of my house and Romans has been great in addressing any questions or queries I had. Overall, an excellent service, which I can not recommend enough. Thank you!... Read more
Landlord
7th Jun 2013 (11 years ago)
A Mlodawska
I recently bought my first house through Romans Farnborough and dealt with the manager Matt Penfold.
This was the first house we bought and had very little experience with the house buying process.
Matt helped us every step of the way, including assisting with the conveyancing process and keeping us and the seller updated every step of the way.
Romans, in particular Matt Penfold are great estate agents to deal with and I will be recommending them to all my friends and family.... Read more
Buyer
26th Apr 2013 (11 years ago)
E Floyd
I have recently had the pleasure of renting a property through Romans. They were extremely friendly, helpful, professional and efficient throughout the entire process. They were also very proactive about listening to my requirements and helping me find my perfect home within the time scale required. There were many processes and procedures to follow when renting which can be quite daunting if you are new to it. However, they guided me through the process and answered all my questions promptly which was very reassuring. I would recommend Romans without any reservations to anyone looking for a home to rent.... Read more
Tenant
18th Apr 2013 (11 years ago)
A NASHINE

Romans Team at Farnborough under the leadership of Richard O'Neill, Regional Lettings Manager has been very supportive since we took first tenancy. Inspite all constraint and property being not managed by Romans, the entire team has put forward their best efforts to sort out various issues. Graham Jennings, Letting Consultant has supported lot during this Tenancy. Later when we decided to move from this property because of various other issues then Richard provided individual attention and special considerations to finalize and rent new property and extended priority attention understanding the family and situation. This was well supported by Charlotte Kelly, Lettings Consultant by arranging priority viewing in new property, explaining ins and out with understanding our need and fulfilment of all major requirements on basis of customer’s understanding so that we should have smooth transition without facing any surprises later. It's an excellent Teamwork of hardworking Letting Team of Romans at Farnborough lead by Richard for which I and my wife remains thankful. It's truly customer care and satisfaction for which Romans known for high repute and Recommended always . Thanks you very much.... Read more
Tenant
20th Mar 2013 (11 years ago)
D Harden
Don't be put off by any concerns you may have heard about Romans from others. They were easy to work with, friendly, helpful and swift to act. My house went on the market and was sold for the full asking price inside 2 weeks and I didn't under price it. I would recommend them to anyone who wants to get their house sold quickly.
Being in a chain, there were quite a number of problems along the way, but Romans maintained good contact with everyone and were an excellent go-between.
Particular thanks to Matt Penfold and Harry Gray who I spoke with frequently. Great service.... Read more
Seller
18th Mar 2013 (11 years ago)