J Mg
I'm a resident of 68, Westgate Street. I'm happy about the service of Martin & Co, recently they helped me a lot to settle into my new room in the accommodation. Staff are friendly and helpful. Thank you... Read more
Tenant
11th Oct 2024 (18 weeks ago)
J Fox
Very professional and helpful.... Read more
11th Oct 2024 (18 weeks ago)
Hallam at Martin & co is an asset to the company. So knowledgeable, not pushy like a lot of others and very patient.
Would always use Martin & co Gloucester for any further property selling & for buying (if possible)... Read more
Seller
2nd Jun 2024 (8 mo. ago)
A munnelly
We were with Martin&Co 2 years ago and left as circumstances changed meaning we needed a different size property and when our tenancy was ending we headed straight back to these guys as our old property was back out on the market - so here we are back with this amazing letting agents, fabulous staff, professional and so friendly and back in our old place ??
Any problems with our property are sorted out promptly and problems are never to big and they are always there at the end of the phone.
Would highly recommend!
Keep up the good work.guys ????... Read more
Tenant
16th Mar 2024 (10 mo. ago)
E Paneva
Martin&Co Gloucester- I was tenant with them almost 4 year they are so kind polite and I have good cooperation and communication all the time
Expediting with everything what is needed to be fix always here for us
The best agency for Me
Thanks a lot for everything all the time
Elpida... Read more
Tenant
11th Mar 2024 (11 mo. ago)
T Bradley
I recently rented a very nice apartment from Martin & Co, the service was excellent. Really helped me out, things from my side were not the smoothest but everyone at the office helped massively to make it work, as smooth as possible as well, would recommend, very helpful.... Read more
Tenant
15th Feb 2024 (11 mo. ago)
E Aamir

Please stay away from them, especially if you are foreigner. They have discriminated against me!! The man called me to arrange viewing for a flat at Victoria house asked me about me family, I told him I am bringing my family from my home country and I am applying for their visa, he said we can not rent you unless you send a copy of your family members visas????!!!!!!!. According to Home Office rules; I should provide a rental agreement of a family property to get my application accepted. When I asked the man if this is a rule he got mad and hung up the line on me. He breached the law, and took away from me my right to rent which the government has given to me, what a shame!!! According to his racist rule, I should never get visa for my kids!!! Please stay away from them!!
To be fair, the lady receiving the phone calls was nice and respectful.
Comment on owner reply, 7/11/2023:
Firstly, you are not telling the truth!! The call was not end, they hung up the call on me!! twice, including the second lady replied my second call, she also hung up the call on me.Secondly, the lady I said she was nice, that the lady receiving the calls when people call for the first time. Lastly, how you can check the right to rent of dependants??!! Who have not been here yet?? You have the right to check mine, and that what was supposed to happen. I were not happy and were not look understanding what your employees were saying, I were discussing with them and they hang the call on me!!!!... Read more
Tenant
7th Nov 2023 (1 year ago)
V collins
AVOID AT ALL COSTS!!! I placed a holding deposit on a house on the promise of the house being decorated to a high standard, etc. On viewing the property, once finished, the decorating looked like it had been done by a 4 year old, and the carpet in the living room was threadbare. We were advised to put a rug over it to cover it. It was also then we were told that the living room fire had been condemned. When we declined the property due to these issues we were not only provided with shocking customer service but we were also told that due to work done by the Landlord we wouldn't be allowed any of our money back. Absolutely disgusting! martin&co you should be ashamed!... Read more
Tenant
25th Oct 2023 (1 year ago)
T Mucheto
We cannot recommend this real estate agency highly enough. Their fast, effective, and incredibly helpful services exceeded our expectations. If you're in search of a dedicated professional who will prioritize your needs and deliver exceptional results, you can trust this agency to deliver. We are grateful for their assistance and wouldn't hesitate to work with them again in the future.
Five stars all the way!... Read more
25th Aug 2023 (1 year ago)
M Connor
As a letting agent it's quite clear that they don't care about the residents in the property's and only interested in the money from the landlord ????... Read more
Landlord
24th Aug 2023 (1 year ago)
D Lopez
Worst agents ever. Taking advantage of foreigners, they made you sign a fixed term contract every year instead of a rolling contract. When you try to leave, they made your life imposible, trying to get money for everything. They are not giving landlords details even if you asked for them. I hope they don’t do that to anyone else, but I doubt it. Choose another agency you won’t regret.
If you think living on the property for 7 years and making me pay renewal fees every year is fair… let the people decide.
Now you are trying to charge me £300 because you think the flat is not clean… see the photos and hopefully more people realize how bad you are and stop choosing to work with you.... Read more
Tenant
12th Aug 2023 (1 year ago)
N null
Excellent service from the staff at Martin and Co fore as a landlord. Always prompt with their communication.... Read more
Landlord
13th May 2023 (1 year ago)
Steve
Really helpful and accommodating in finding me a new home. Jade was polite, and professional at all times and I can highly recommend this estate agents. Thanks very much.... Read more
10th Feb 2023 (2 years ago)
J Brodie
Recently sold and completed. Jade, Hallam and the team have gone above and beyond to do this at pace with a very complex sale. Nothing has been too much trouble, communication was excellent as was advice - highly recommend them.... Read more
Seller
16th Jan 2023 (2 years ago)
J N
Went above any beyond to finalise a difficult sale. Highly recommended.... Read more
Seller
23rd Dec 2022 (2 years ago)
L Smith
Very helpful & informative. Jade & the team were very friendly & did all they could to help us with the move. Thank you... Read more
17th Dec 2022 (2 years ago)
R venkat
Very good communication and excellent service, i strongly recommend to use this.... Read more
30th Jul 2022 (2 years ago)
T Wainwright
Top class people always there to help Tracey and dave garland... Read more
7th Jul 2022 (2 years ago)
J Charnock
I have been with Martin & Co for 2 and a half years. All I can say is the service was brilliant. Even through testing times of a covid lock down. They were always on hand for advice and would have a contractor around almost immediately if any thing needed seeing too. I would highly recommend this agency to anyone looking to find, sell or rent a home.... Read more
7th Jun 2022 (2 years ago)
J charles
My Fiancé and I were looking for our first place together and the staff were all really helpful and friendly. Jade was always quick with her responses and willing to help answer any questions. Would highly recommend... Read more
16th May 2022 (2 years ago)
Lucy
First time finding a property to rent. Dealt with Jade throughout who was friendly and professional. She was very accommodating and offered viewings throughout lunch period to allow those who work full time to have an opportunity to view. Very grateful for the help received and cant speak highly enough about my experience with this letting agent so far.... Read more
Tenant
13th May 2022 (2 years ago)
I Jones
Very quick and helpful... Read more
11th May 2022 (2 years ago)
S Gradwell
Exemplary service and always on hand to deal with any issues efficiently. I will be very sad to leave my property rented under their care. i wouldn't hesitate to rent with your team in the future ! Thankyou... Read more
Tenant
9th May 2022 (2 years ago)
T Rose
This is the first time me and my partner have looked to rent a place together and the staff being so accommodating and friendly has made this experience so much smoother and stress free for us. Jade has been very responsive in emails going through the process & explaining the details to us. We were shown around the flat by Hallam who gave us the best first impression of this agency and could answer any questions we had while we were there.... Read more
Tenant
18th Mar 2022 (2 years ago)
P Méri
Best agency out there :)... Read more
17th Mar 2022 (2 years ago)
Shell
Had two viewings with Jade at Martin & Co and she was lovely for both. Very positive and friendly. Showed us round without hovering but had all the information handy when asked or noted to ask the landlord later.
Very responsive and a good experience so far!... Read more
16th Mar 2022 (2 years ago)
K Harris
So far viewing and reserving have been very smooth and easy.... Read more
5th Mar 2022 (2 years ago)
P Ifeanyi
Jade was simply awesome, quick response, the apartment was up to expectations. Brilliant viewing.... Read more
15th Feb 2022 (2 years ago)
Stiro
Was a pleasant experience and the staff were really responsive despite the purchase taking forever because of numerous other parties. Now have a lovely flat in a great area.... Read more
Buyer
3rd Feb 2022 (3 years ago)
L Gibbs
Jade and Faye were very professional and responsive when it came to finding a flat for me, organising viewings and phoning me when pet friendly accommodations came available. Very good team. I would use again in the future.... Read more
31st Jan 2022 (3 years ago)
S Wood
Due to a change in circumstances I needed to find a property quickly. Jade went above and beyond to help me find somewhere. Highly recommend.... Read more
6th Dec 2021 (3 years ago)
L Christie
I need somewhere quickly due to my current landlord selling his house. Jade responded quickly and I was able to view a property within a few days. Everything has been explained to me clearly and I was able to progress with my application quickly. The process has been very easy and straightforward, I can highly recommend them and their friendly staff.... Read more
Tenant
16th Nov 2021 (3 years ago)
S Alfane
It is my first time to look for a place to rent in Gloucester. I have gone thru a lot of hustles but eventually when I found a property in Martin & Co it was a very quick process. From the start of inquiry an agent called me the day after as I sent it in the evening. And after viewing everything has been done and they reply to your email in a very timely manner.... Read more
Tenant
12th Nov 2021 (3 years ago)
A Jones
I met with Jade at a couple of properties in Gloucester, and she was excellent throughout these viewings. Jade is friendly, knowledgeable, and considerate.
Jade’s communication has been excellent from start to finish and it was a pleasure to work with her.... Read more
11th Nov 2021 (3 years ago)
S Harris
A big thank you to jade for today , showing me around my new rental , lovely lady and very helpful but not pushy let me view in my own time
Thank you again jade
Looking forward to future correspondence... Read more
Tenant
10th Nov 2021 (3 years ago)
K Gardner
Met Jade at the rental property today, who was very professional and informative. Made me feel at ease and answered all questions I had.
Would definitely recommend Martin & Co based on my interaction so far with Jade.... Read more
Tenant
9th Nov 2021 (3 years ago)
C Walsh
Wonderful service received so far - especially from Jade who listened to my property requirements and has helped me to find the perfect home incredibly quickly.... Read more
5th Nov 2021 (3 years ago)
L Scholtz
Great communicators who were able to respond promptly to any inquires or issues I had. I was able to get settled into the my university accommodation for my final year very quickly. Highly recommended!... Read more
Tenant
25th Aug 2021 (3 years ago)
C Martin
I am really pleased with the professionalism from your team. I would really like to thank Hallam for a very lovely tour around the property I am now currently renting and Katie who has been very helpful and supportive to ensure my reference was done very quickly and smoothly.
Thank you again :)... Read more
Tenant
21st Jun 2021 (3 years ago)
Becky
Great service, especially from Katie. She kept me informed throughout the process. When I’ve reported repairs through the Gloucester branch these have also been carried out quickly!... Read more
13th May 2021 (3 years ago)
K Kitch
Martin and Co were very helpful when we were finding student accommodation during lockdown for the next academic year. We were able to do a virtual tour and sort everything out online both quickly and efficiently. One of the tenants was abroad due to COVID restrictions but this didn’t cause any problems.
An in person viewing has since been possible which is great. Overall we are very impressed indeed and looking forward to September 2021!
Thank you.... Read more
Tenant
4th May 2021 (3 years ago)
Roncatto
Booked a viewing a week in advance for a property that required me to drive over 100 miles to see. They phone the day before to cancel and have already re booked other people in front of us. Won't be using them in future and don't recommend them to others if this is the way they treat people.... Read more
30th Apr 2021 (3 years ago)
L Mary
Martin and Co are quick to respond to emails, friendly and professional. I thoroughly recommend using their services. All emails were clear and if I had any questions they answered them clearly and quickly. Very much in safe hands with these guys!... Read more
27th Nov 2020 (4 years ago)
B Levene
This is one of the worst companies I have dealt with. The management come over as bullish and condescending. They never return calls back to you when they promise. I would never use this company to manage a house for me.... Read more
Landlord
31st Jul 2019 (5 years ago)
E Lilley
First class customer service, genuinely interested in your requirements. Having interrupted the staff morning meeting, Dan very quickly interpreted my wish list and within a few hours later procured a viewing of significant interest which has led to a successful agreement. Highly recommend this agency... Read more
29th Jul 2019 (5 years ago)
S smith

Martin & Co Gloucester asked me to do a review, I had declined for a while as I was not very happy with them. I paid in total to lease a tiny flat in Manley Gardens , a non smoking block of flats, £ 4,400 for 6 months, the first month we were there we had no bath or shower that could be used, also no cooker, oven to cook Christmas dinner, were told we could use 1 ring at a time as it was plugged into a 13 amp plug and kept blowing the fuses. Just after we moved in we opened the door one morning , the whole inside area stunk of cannabis, I reported this to letting agent and heard no more about it, one of the smokers drives a school mini bus for disabled kids, depending on the state he's in sometimes the bus is parked just 18" from front door so we cannot get in, other times about 8 feet. We complained about this as it is supposed to be a no parking zone for emergency vehicles. A few weeks ago we had a section 21 non fault eviction notice , we are being kicked out for no reason , apart from legitimate concerns. Landlord and letting agents would rather have junkies in the property than old age pensioners . We paid a fortune for 6 months in the property.
Beware they think nothing of the tenant, just want your money.... Read more
Tenant
4th May 2019 (5 years ago)
M Couston
Excellent property purchase would recommend highly. As first time buyers we didnt quite know what to expect. Adam was the main person we dealt with, though everybody we meant was great, it was good to have Adam to liaise with and to help speed up the process. Collected the keys from the office which was again a smooth process. When we went into the property we were very happy the property was completely empty and extremely clean.
Overall, very happy with the home buying journey through Martin & Co and thanks once again to Adam for making each stage for a first time buyer as simple as possible.... Read more
Buyer
26th Apr 2019 (5 years ago)
P Anderton
Martin & Co. have been handling our property for a while now and we appreciate their efforts. They are polite, approachable and professional. As mentioned to them, however, there are times when communication isn't always forthcoming.... Read more
Landlord
9th Apr 2019 (5 years ago)
J Garbett
A really good experience so far, staff very friendly. More than happy with the service I have had from the staff at Martin & co. Both Dan and Adam have been more than accommodating in our search for a 2 bed property thank you... Read more
30th Mar 2019 (5 years ago)
E Reade
Got in touch quickly when I said I wanted a viewing. They were very polite and it was an easy process to set everything up and were helpful in answering my questions.... Read more
29th Mar 2019 (5 years ago)
J x
I had a really positive experience at Martin and Co. Dan has helped a lot with the process as I am a first time buyer and the communication has been really good. Would definitely recommend to friends and family.... Read more
Buyer
28th Mar 2019 (5 years ago)
M Cave
Very friendly and professional staff! Have made looking and securing a student house for a large group very easy - even from all the way in the States where most of us are on placement. Thank you to the whole team and excited to move in now:)... Read more
Tenant
26th Mar 2019 (5 years ago)
J Salmon
I have used the Gloucester branch to manage some properties for me for nearly two years now. I find the whole team, accounts, lettings and property management, to be very responsive and efficient. I have no plans to switch agent and would happily recommend them.... Read more
Landlord
21st Mar 2019 (5 years ago)
jasmin
Fiver star rating for Martin & Co very efficient and helpful with making it a smooth experience renting a property with them. Martin & Co team members Dan and Kat are great agents.... Read more
Tenant
20th Mar 2019 (5 years ago)
LoopyLouise2010
I enquired about a new property to live in, and within a couple of days I was booked in to view it. The man I was speaking too -Dan was very helpful, polite and really quick with replying to my emails ????????... Read more
20th Mar 2019 (5 years ago)
J Lyons
Dealt with Daniel who really helped and supporting me through the process, would recommend.... Read more
20th Mar 2019 (5 years ago)
J Batt
Spot on ! Staff are always helpful and very friendly, I have been renting from them for years now and couldn’t ask for better agents... Read more
Tenant
19th Mar 2019 (5 years ago)
J Jones
Great company! I was actually abroad on my placement year when trying to sort out accommodation for my final year, and everyone I corresponded with were so helpful and patient! I will definitely be recommending them!... Read more
Tenant
15th Mar 2019 (5 years ago)
S Coulter
I had such a great experience with Martin & Co Gloucester! As an international student coming from Canada, it is very difficult to get everything sorted from half way across the world. Dan Webber and Martin & Co made my life so easy even when I was making their lives difficult. Thank you so much for your patience and kindness! Would highly recommend! 5 stars! :)... Read more
Tenant
14th Mar 2019 (5 years ago)
B Charles
This company was very helpful in finding the property that we wanted, especially Dan Webber. He was quick at replying to emails, and very efficient when showing us around the property. Also very enthusiastic about his job meaning that we were even more encouraged to use this company to find our ideal property.... Read more
14th Mar 2019 (5 years ago)
R Stephens
Dan and the rest of the team were extremely helpful and efficient in finding us not only the perfect student accommodation, but they also took the time to guide us through the whole process. I would highly recommend them.... Read more
Tenant
14th Mar 2019 (5 years ago)
T Hiam
So far we have had a great experience with Martin and Co, very friendly and helpful.... Read more
14th Mar 2019 (5 years ago)
B Davies
Fantastic and efficient service, would definitely recommend.... Read more
13th Mar 2019 (5 years ago)
J Gill
Great customer service from Martin n co gloucester helped out with any issues .very prompt in getting paper work sorted and move in was excellent. Would recommend highly.... Read more
Tenant
11th Mar 2019 (5 years ago)
C H
I rang this office about my neighbour, we had a problem with the fence. I spoke to a lady called Charlotte and she was fab! Told me they had already sorted someone to come out and it was all sorted in a few days. Really helpful and very quick!!... Read more
8th Mar 2019 (5 years ago)
P Chapman
Looking to sell a property and Dan has been very helpful in recommendation on works to undertake and timeframes. Would recommend their service. Will definitely use them again in the future... Read more
Seller
7th Mar 2019 (5 years ago)
C Tod
Great company, has provided brilliant service for student housing for our group will friendly advice and guidance for us. all round great experience - Gloucester branch... Read more
Tenant
6th Mar 2019 (5 years ago)
A Chapman
Helped us to find the deal student house for next year. We booked viewings and they were always on time. The houses were high quality and really had what we were looking for. Now we’ve chosen our house and the application has begun and were being guided through it by Martin & Co. Great service, great people.... Read more
Tenant
6th Mar 2019 (5 years ago)
P Hopkins
A first class Estate Agent, who always keeps you informed of progress and always look after their customers very well. I would thoroughly recommend Martin and Co to anyone looking for a first rate Agent to act for them.... Read more
19th Feb 2019 (5 years ago)
M England
My experience of the Gloucester branch is that they are very experienced, friendly and always professional. I have had my property with them for years. It is a lovely property and Martins ensured that I was paid fairly for it and always found me absolutely wonderful tenants. I have no hesitation in recommending Gloucester branch wholeheartedly.... Read more
Landlord
4th Feb 2019 (6 years ago)
M Mow
I think 2 starts is beyond fair . The only reason they get this they seem nice people... i won't go into to much detail but i know there's much more going on behind the phone. The simple things of calling back or sticking to any agreement is none existant. Some of the things they've suggested to avoid sending someone out to fix a blocked toilet / pump is a joke. Mop it up ? Theres no really sense of urgency . Surely a sanity issue is fairly important. The shower, toilet and sink all unusable for 3 days... quite unbelievable.... Read more
Tenant
15th Dec 2018 (6 years ago)
H Talma
Disgusting service. Unprofessional and not trained. DO NOT USE THIS LETTING AGENCY THEY WILL NOT LOOK AFTER YOUR PROPERTY... Read more
Landlord
1st Dec 2018 (6 years ago)
S duncan

Property not appropriately cleaned and refurnished for when the tenancy starts, mouldy and broken blinds, broken extractor fan and shower hose base loose in ensuite, boiler constantly breaking down due to it being so old and not properly maintained, radiator not fixed appropriately to the wall in hallway.
Shower hose, radiator, extractor fan and boiler issues eventually fixed after repeatedly phoning the office and leaving emails with the property management team.
vinyl flooring poorly laid in bathroom and ensuite (Apparent Landlords response 'If it's not water damage then it won't need refitting') Main bedroom carpet smelly and not cleaned (replaced at my own cost of £215). Painted property areas throughout apart from second bedroom walls and lounge at my own expense, hallway skirting boards and most of the doors painted also.
Hole in wall at the start of entrance hallway, polyfilla and painted over by myself.
Serious mould problem in main bedroom, again at my own cost I cleaned the mould and repainted with specialist paint, all along back wall and inside the fitted wardrobes of the main and second bedroom. High humidity issue confirmed in flat by contractor so the landlord assigned someone from the property management team (Paula Heggarty) to buy a humidifier and again I ended up paying for one at the cost of £150.
Ensuite shower door rails grimy and tile grout filthy, again at my own expense I brought a steam cleaner and cleaned the affected areas as best as I could.
At one point I stupidly showed an interest in buying the property as it was currently on the market, cut a long story short my partner phoned up one day regarding an update and was informed by Adam Sambell that he never said to me that we could buy the property even though I spoke to him personally about it and sent over a mortgage in principle at his request.
(Blunt I know but I have to be honest here) Another issue is simple communication failure, some of the staff members couldn't even pass on a cold let alone pass a message onto a person you are seeking when they're out of the office.
The property management team either respond with 'i'll let the landlord know' or ignore you all together. Upon reaching one of the best moments of my life which was to finally buy my own home and make them aware of the termination notice I was told I would receive instructions in regards to vacating the property (None received) After paying the remaining rent and other bills I had to constantly chase my deposit which was deducted due to apparent dirty skirting boards, a grimy shower (which I previously attempted to clean) and spots of mould in the 2nd bedroom and painting costs!
I managed to get most of it back but I had to constantly ask for updates and the worst thing about all of this is that another tenant will suffer like myself and my partner did for two and a half years.
I hope this review along with all the others prompts an action of changes within the Gloucester branch as nobody deserves to go through what myself and my partner endured as hardworking tenants who kept and improved the place in some areas and last but not least always paid our rent.... Read more
Tenant
12th Oct 2018 (6 years ago)
S Hawkins
Can not express in words how fantastic this estate agents is. David Pike in particular made my purchase much less stressful and he was a delight to talk to. Moving can be a particularly stressful ordeal as it is but David made it pain free by keeping in contact and going the extra mile! Even in his own time! Can’t recommend them enough. Massive thank you to David, can’t wait to use them again once our renovation is complete! Thank you again!... Read more
Buyer
19th Sep 2018 (6 years ago)
M Ajil
Aweful dishonest people. DO NOT believe good reviews, they are a lie, they are all lined up at the same time when my daughter had major issues with them over a month ago and she raised a formal complaint to their office mentioning others experiences with them. Nothing much was done by them to address their dishonesty not even an apology but to sum it up if you believed the good reviews you should know,
A. their fees for letting is over £500. Do you really want to throw that in the garbage, because I would rather do that than dealing with them
B. believe me, you will be signing a contract from hell.
C. Worse of all, they treat tenants as they are nothing a nobody even if you pay your rent in time.
Bottom line... Be careful and read reviews everywhere trustpiolet and allagent are you friends, research well before you sign up to the devil...... Read more
Tenant
3rd Nov 2017 (7 years ago)
A Monger
Everyone is really friendly and extremely helpful.... Read more
12th Sep 2017 (7 years ago)
A Roberts
Very good service and communication from the company. Answered all questions and sorted any problems very quickly.... Read more
12th Sep 2017 (7 years ago)
S McEleny
Service was excellent. Would definitely recommend. If i had any questions or queries, they would reply to an email straight away. communication was great.... Read more
11th Sep 2017 (7 years ago)
G Youll
Extremely good communication, helpful and friendly staff, who always answered any questions, they provide a very professional and efficient service. So extremely pleased with the student flat, such a good comany, would definitely recommend them.... Read more
Tenant
9th Sep 2017 (7 years ago)
K Spokes
Friendly staff who were extremely helpful in finding us a fantastic student accommodation rather last minute.
Highly recommend, a great company.... Read more
Tenant
8th Sep 2017 (7 years ago)
A H
Great service, Martin & Co quickly got the property on the market and had a viewing the following day, the next day the property was taken!... Read more
Seller
7th Sep 2017 (7 years ago)
Z Mohsen

Horrible experience with Gloucester office, giving very bad name to the agency, they (Adam Sambell and Leanne Harris) at the beginning of our tenancy they said ours going to be periodic when the contract finishes which is also stated in the contract, now they are saying they don't do that and they wouldn't have said so and we need to pay renew fees and get an increase in rent. Basically a trick in the book to get more money their offer letter doesn't even have the new rent figure. They send emails and emails for extra fees here and there. No service what so ever, even after the inspection, just a tick in a box report is sent after we requested it.. as an example for their service, the carpet was a mess when we moved in, no cleaning was done before we moved in, nevertheless, the previous tenant most probably got charged for that and got deposit deducted! They always make excuses whenever we ask for anything within our legal rights and say they contact the landlord and wait to hear back from him and never reply to us afterwards unless we chase them with a serious tone.
More importantly, they never ever let us get the landlord's address even through it is our right by the low!
avoid with all costs, we will be talking to a legal advisor and we have been intouch with the property ombudsmen. Guess what now, they want to evict us!!! Shame in them... Read more
Tenant
30th Jul 2017 (7 years ago)
M Alezzi
What bother us the most is that, these people don’t have the same answer every time we get back to them with an issue everyone tells us different lie, we doubt they get back to the landlord with any matter, we asked many times for the landlord details to contact him in person but they claim they can’t give us his details, and we can only deal with them, when the law clearly states we have the right to reach him
Since we moved to the house all what we got is lies from those people, and trying to find anyway to charge you. Such a dirty business…... Read more
Tenant
20th Jul 2017 (7 years ago)
N Pearson
Horrendous service. Lack of communication and any ownership of errors made. Untrustworthy.... Read more
11th Jul 2017 (7 years ago)
H Reid
Although there wasn't anything fitting my criteria I was treated with a polite and professional manner. Can't afford to bring in biscuits to say thank you for being treated so pleasantly thought this was a suitable way to do so.... Read more
24th May 2017 (7 years ago)
D Blake
Martin and co Have excellent standards of care to all of there tenants responding to any maintenance issues right away. Would highly recommend this agent... Read more
Tenant
10th May 2017 (7 years ago)
S Edwards
lack of commuication, ignoring emails and phone calls, false advertisment
And not informing the landlord abput current problems... Read more
Landlord
26th Apr 2017 (7 years ago)
T Radford
Helpful and knowledgeable staff providing an excellent and efficient service.... Read more
23rd Apr 2017 (7 years ago)
E Radford
The management of my rental property is professional and officiant. They leave me with nothing to worry about!... Read more
Landlord
23rd Apr 2017 (7 years ago)
N Kedwards
Peter Grieve, Operations Director at Martin & Co Gloucester, runs a very professional office. His sales and letting teams are very proactive and professional. We have bought a number of properties through Martin & Co. Adam Sambell understands our needs very well and whenever there is an appropriate property comes on the market, he will contact us. All sales matters are handled efficiently. The Lettings team with Ashley and Katie is extremely competent. They handle all our letting properties with efficiencies and our properties are never left empty for long when our tenants want to move on. The back office Admin team is very good as well as they prepare the annual statements for us to file our tax returns. With Martin & Co, we are worry free property buyers and landlords. Highly recommend their services.... Read more
Landlord
23rd Mar 2017 (7 years ago)
N Kendall
Very helpful and professional service. They have managaed my two properties for a number of years now and also sold them too. Recommended... Read more
Seller
20th Mar 2017 (7 years ago)
P Lewis
Excellent service both in Letting and Sales markets. Prompt, efficient and friendly service, pleasure to do business with them... Read more
18th Mar 2017 (7 years ago)