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- Martin & Co - Saltaire
Martin & Co - Saltaire
Opens Monday at 9:00am
34-36 Bingley Road, Saltaire, West Yorkshire, BD18 4RU
We are a multi award-winning estate and lettings agency offering a wide range of services to landlords, tenants, sellers, buyers and investors alike. Most recently we've been awarded the Gold in the best estate agent guide 2022, Best Lettings Company for 2022 by the Estate Agents Guide, recognised by View Agents as 'Trusted Agent 2021, 2022 & 2023', for consistently delivering exceptional customer service', and coming in the top 5% of agents for sales and lettings in the country.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 12:30pm
- Sunday Closed
View all details
Accreditations
Martin & Co - Saltaire Reviews (291)
Have you used this agent?
91%
2%
1%
1%
5%
All (291)
Seller (41)
Buyer (4)
Landlord (71)
Tenant (64)
General (111)
Anonymous Homeseller
Not the best experience with this company, didn’t feel they did enough to sell my property to be honest.
Seller
7th Apr 2025 (10 weeks ago)
Anonymous Homeseller
Only option offered after 30 days was to reduce price. No alternative sale approaches suggested. Viewings done by me rather than agent when was not expected.
Seller
10th Nov 2024 (7 mo. ago)
Anonymous Homeseller
Martin & Co delivered great service . Really impressed and happy with the service provided.
Seller
1st Aug 2024 (10 mo. ago)
Anonymous Homeseller
This has been a positive experience throughout.
Seller
12th Jul 2024 (11 mo. ago)
Anonymous User
I am grateful to Hannah at Martin & Co., Saltaire, for her steadfast efforts to resolve some issues regarding a tenancy agreement and achieving favourable results. I have been renting apartments via M & Co for many years and have found them, as a team, to be professional as well as being courteous to their clients.
Tenant
19th Jun 2024 (11 mo. ago)
Joanne
Hannah S has provided an excellent service for us over the last few weeks. Obtaining quotes and arranging for contractors to carry out necessary work to get the property ready for new tenants.
Landlord
15th Jun 2024 (11 mo. ago)
B Stuart
Carol and the Martin&Co team have been fantastic! From the beginning, they guided me along the process and understood exactly what type of tenants I was looking for. Before the property went live, Carol found me the most amazing tenants!
While managing my property, the communication has been excellent, from inspections to contracts, and most importantly, they have ensured that my house was being looked after to the standard as if I were living there. I can't give the team enough praise for how excellent they have been - Thank you, Martin&Co!
Landlord
22nd May 2024 (1 year ago)
B Pearson
What can I say, I spoke to Carol this morning and she was a font of knowledge! She’s was cheerful and made my day! She’s my new BFF and thank you do your guidance! 10/10 (pay rise alert)
21st May 2024 (1 year ago)
A Higgins
The service was 1st class from start to finish.
I would highly recommend anyone wishing to rent their property .
Carol Stubbs was excellent to deal with professional throughout.
Landlord
20th May 2024 (1 year ago)
Ambreen
Carol was brilliant - so professional and a lovely woman to work with. Highly recommend
20th May 2024 (1 year ago)
V Tether
I let my property through Martin & Co and they've been great from the very start. They are very professional, and Hannah in particular has always been very helpful.
Landlord
13th May 2024 (1 year ago)
D Griffiths
I am in the early stages of having taken a tenancy managed by Martin and Co.
The staff at the office in Saltaire have gone to considerable lengths to ensure matters have been managed efficiently and effectively. There were one or two little matters which needed maintenance input at the property and these received prompt fully professional attention and remediation forthwith.
Perhaps the most noteworthy facet of my experience thus far has been the welcome will to assist the client in a very positive and totally unaffected manner.
The person with the duty to oversee the practical matters relating to this property is a young lady called Jess. I have found her to be quite excellent in her application to solve matters arising.
My experience with Martin and Co is actually quite refreshing after dealing with another national Letting agent with franchise interests in Guisely where the core values of the company left me rather disappointed. .
Tenant
9th May 2024 (1 year ago)
R Zeen
Highly recommend Martin n co. Had a smooth experience with them from viewing to moving in the house. Always there to help on time and make sure every things is done right. Hannah and Carol have been really helpful so many times.
Totally recommended!
Tenant
30th Apr 2024 (1 year ago)
D Noble
Experienced in the Saltaire market for both lettings and sales. Pleasant and helpful staff who responded to questions promptly with constructive advice where appropriate.
17th Apr 2024 (1 year ago)
Anonymous Homeseller
The service has been excellent to date.
Seller
14th Apr 2024 (1 year ago)
L Wilson
Always a pleasure to speak to & Angela has been very helpful!
13th Apr 2024 (1 year ago)
Mel
Great agency to work with. Any issues which may arise, they deal with in a prompt and efficient manner.
Communication is swift and having a dedicated account manager makes the process much easier.
Definitely recommend!
12th Apr 2024 (1 year ago)
superjosh89
I have been renting a property through Martin and Co for approximately 2 and a half years. I have recently received communication that they will no longer be managing the tenancy from later this month.
The highest praise I can give is that I am gutted. Hannah, and the rest of the team, have been genuinely excellent throughout the period I have been renting, and I couldn't recommend them highly enough .
Always quick to respond to queries, resolved all issues that cropped up (many of my own making), with excellent communication throughout. I would recommend their services to anyone, and can only hope that the excellent service I have received continues moving forward with my current landlord.
Great estate agent. Thank you ????
Tenant
10th Apr 2024 (1 year ago)
A Preston
Martin & Co have managed my rental properties for several years & I have always received excellent customer service.
My main contact for the last few years is Jess. She is very professional & promptly deals with any issues or problems which may arise.
Landlord
8th Apr 2024 (1 year ago)
H Ali
Spoke to shaz last year. Was a good chat and ended up selling my house through him in keighley this Year and it sold within 2 months. I live in Nottingham and he made it so easy for me, didn't even have to come down.
Seller
27th Mar 2024 (1 year ago)
S Kumar
My husband and I have received a fantastic service from Carol and Hannah. After missing out on a house to let, they kept our needs in mind and notified us of another property which they thought was well suited to us and got us booked in promptly for a viewing. We have since been accepted for this and couldn't be happier. Carol was extremely helpful during both viewings and was able to answer any questions we had. The team have all been friendly and professional, we couldn't have received a better service, thank you!
Tenant
27th Mar 2024 (1 year ago)
Z Katsilerou
Good agency
20th Mar 2024 (1 year ago)
P K
Booked a viewing for a flat in Victoria Mills apartment. They've confirmed again the day before to make sure I coming. But never showed up on the day and completely ghosted me.
I felt like an idiot for travelling all the way from Leeds and showing up 15 min early, taking the day off from work for the viewing.
Worse part is I've never got a reason for cancelling it. May someone else let the property before my viewing, but I wasn't even informed as a courtesy at the least.
Edit: Hi Gary thanks for your response. I am not sure what happened either. The intercom was a bit iffy because it was showing an error when I entered the flat number. I tried several times and gave up.
I actually managed to sneak in when someone else come out of the door, but when I knocked on the flat door, there was no response. I have called your office twice but the response I got was that the person must have left already so would have to reschedule the appointment. All of this could have been easily avoided if we could actually communicate.
Tenant
20th Mar 2024 (1 year ago)
D may
Fabulous customer service by Carol from the lettings department, she was a star, friendly helpful and very professional.
I have spoken with Carol, Hannah and Jodie and can't praise thus team highly enough.
Every office needs a team like these
Landlord
14th Mar 2024 (1 year ago)
H Kaur
Highly recommend Martin & Co, I have used them for almost a year and they have always been prompt, polite and professional. They have guided us through the entire lettings process, sourcing tenants, vetting, inventory and also managing the property. Hannah has been our main contact and she has been excellent, she is always happy to help and delivers a fantastic service as do the rest of the team. Martin & Co were recommended to us and they haven't disappointed and now from personal experience I would also highly recommend Martin & Co.
Landlord
12th Mar 2024 (1 year ago)
S Mutlow
Kat was wonderful and we can't wait to work them further as we continue our property buying journey
Buyer
11th Mar 2024 (1 year ago)
S Robinson
We have used MartinCo tenant finding service for a good number of years now. Very friendly and helpful staff, including Jess Tillotson who quickly dealt with a query we had today re a property we rent out.
Landlord
7th Mar 2024 (1 year ago)
A Bagley
Been dealing with Ian at Martin and Co for over two years now excellent communication and help with any house issues.
7th Mar 2024 (1 year ago)
G Roscoe
Denise Feather has provided excellent service to us over a number of years. We find her responsive and helpful when needed. She clearly knows her business well and her advice is valuable.
7th Mar 2024 (1 year ago)
A Amin
I absolutely adore Denise and Hannah. The most helpful, understanding and reliable professionals that have gone above and beyond to make me and my little one feel safe and at home. Every time I’ve contacted them they’ve responded without hesitation and have exceeded expectations.
Tenant
7th Mar 2024 (1 year ago)
U syed
Customer service was outstanding! Hannah Jackson was very responsive and helpful, without her we would not have been able to get our property, she made it happen for us, I would highly recommend this branch. All staff members were very friendly. ??
Landlord
5th Mar 2024 (1 year ago)
S Yousuf
Excellent service and communication from Jess
1st Mar 2024 (1 year ago)
M Hartley
I received excellent service from Martin & Co Saltaire office recently when selling a property through them. Their director Gary met me initially and gave me the best market appraisal on the property compared to two other local estate agents. Dario took excellent photos to show the property. I dealt with Kathryn for the sale of the house and she was an excellent communicator and helped me with any queries I had. Everything went smoothly and the team are utmost professionals.
Seller
28th Feb 2024 (1 year ago)
G Evans
Martin & Co Saltaire are extremely helpful & always available to answer your requests. No problem is ever too much of an issue. The Staff are all lovely & helpful especially Hannah.
Thanks so much for all of your help. You are wonderful. X
26th Feb 2024 (1 year ago)
J Hurst
Have always received excellent service from Jess. She has dealt with any issues in a prompt and professional manner
26th Feb 2024 (1 year ago)
A Hind
Denise has been our main contact at Martin and Co for the last 6 months, and she could not have been any better!
Denise is easily contactable, proactive and any issues are dealt with promptly and updates are provided regularly.
26th Feb 2024 (1 year ago)
J zeff
Been dealing with Ian Tait as our Property Manager for a number of years and he is a real asset to the Martin & Co team, supper helpful and friendly.
Landlord
26th Feb 2024 (1 year ago)
W Hinton
Ian and I have communicated on many occasions, either me ringing him or vice versa. He has always been extremely polite and helpful and offered sound advice each time. He is very knowledgeable and I have no hesitation giving him top marks in this review.
25th Feb 2024 (1 year ago)
L kelly
We have used Martin and co. since they started in Saltaire. We have found their management of our property more than satisfactory. We receive monthly statements and, yearly reports, of physical inspections of the property (even throughout covid). We have a personal property manager, Ian Tait, who promptly informs us of any issues that occur and conducts himself very professionally.
Landlord
24th Feb 2024 (1 year ago)
C Roberts
Good service and always very helpful
23rd Feb 2024 (1 year ago)
C Bartholomew
We enjoy having Martin&Co as our project management.
Jess being are main point of contact has been a dream always there to help us and beyond are expectations. She inquires fast as possible and very helpful
Thank you
We really enjoy martin&co
23rd Feb 2024 (1 year ago)
M Cairns
Martin and Co have been very helpful dealing with my tenancy. They deal with any queries quickly and professionally. In particular, Hannah has been amazing and she's a real asset to the team.
Tenant
23rd Feb 2024 (1 year ago)
J Williams
I have let my property through Martin & Co. for a good number of years now and have had consistently great service from the team there. Jess has been my primary point of contact and she's super responsive, friendly and efficient. More you cannot ask for! Keep up the great work!
Landlord
23rd Feb 2024 (1 year ago)
L Wade
Jess is very helpful and professional. I have been dealing with Jess for a few years now and she is always very approachable and friendly. She is also very reliable and prompt getting back to me whenever I have any issues. Similarly, she works hard on the tenants' behalf to make sure all is in order and safe for them. Thank you for all you do Jess.
Landlord
23rd Feb 2024 (1 year ago)
M Tierney
I’ve been renting a flat from Martin and Co and they have been so helpful. They are quick to respond. Hannah especially has been so helpful.
Tenant
23rd Feb 2024 (1 year ago)
R Shaw
A real pleasure to work with, very prompt, thoughtful, thorough and insightful. I’d have no hesitation in recommending Martin & Co led by Gary in Saltaire - Dario DiPietro in particular was hugely helpful in both the sale and purchase process. Cannot rate them and the rest of the team highly enough.
Seller
19th Feb 2024 (1 year ago)
S blackwell
As a tenant you couldn’t ask for anything else ! Jess my property manager was always helpful respectful and friendly she is a credit to Martin & co top notch ????
Tenant
3rd Feb 2024 (1 year ago)
L Edwards
As a tenant, I value having someone I can contact on a personal level to help with any issues that arise from time to time. Jess always responds and goes all out to assist.
She is my go to person, but after 14 years in our home I have found the Saltaire team to be pro-active, friendly and professional.
Tenant
25th Jan 2024 (1 year ago)
S Crawford
I want to highly recommend and thank Denise Feather,Property Manager at Martin & Co, Saltaire, for 5 years of superb help, proficiency,understanding and high standards.Thank you Denise.
24th Jan 2024 (1 year ago)
K Stephenson
We have been with Martin and Co Saltaire for over 10 years. We have had a great experience. They have always responded very quickly, professional, helpful and friendly
We would recommend to anyone who wants to buy, sell and letting
Thank you Kathryn, Caroline , Jess , Dario and rest of the team.
23rd Jan 2024 (1 year ago)
G Holt
We have had a great experience with Martin and Co recently, particularly Hannah and Jodie who have been so so helpful throughout the whole process. They have always responded quickly to our queries and were so friendly and positive! Would recommend Martin and Co to anyone looking to move in the area.
11th Jan 2024 (1 year ago)
R Bullock
Am new to the area and have found Jodie so helpful in not only advising me about properties to consider, but also helpful in suggesting areas that match my needs, helpful hints on safety and social aspects. Really felt she listened and honed in on exactly the types of residences I needed. Couldn’t have done this without her help and achieved such a great outcome!
11th Jan 2024 (1 year ago)
K waterworth
I had been a tenant with this company for nearly 6 years and have recently purchased the property, something i thought id never be able to do. These ladies have always dealt with issues promptly and proffessionally and were always very polite giving you a great personal service thankyou.
Tenant
10th Jan 2024 (1 year ago)
M Ramadan
It was proactive and approachable manner and a way of ending the agreement. It was really nice dealing with you. Thank you
8th Jan 2024 (1 year ago)
G Ekins
I am a landlord for a flat that has been managed by this office for nearly 15 years. For the very first time we had a struggling tenant and of course a tricky situation. I would just like to say how professional Jess has been in managing through the repossession of the flat. She has gone the extra mile to get to a place where the legal governance was successful. Then there was a whole load of processes to go through to manage bringing the flat back to a habitable state (Just disposal of possessions and deep cleaning).
Would highly recommend this office if you are looking for a managing agent.
Landlord
6th Jan 2024 (1 year ago)
K Jackson
Very efficient and friendly staff. Would definately recommend.
4th Jan 2024 (1 year ago)
J Karim
Great service and very helpful.
28th Dec 2023 (1 year ago)
E Pomfret
Would highly recommend Martin & Co to all. Very friendly efficient staff who get the job done and communicate throughout with excellent customer service. A special thank you from me personally to Jess Tillotson and Dario for all their help in 2023 providing excellent service and support.
15th Dec 2023 (1 year ago)
P Ridge
I'm living a long way away from the property now and I'm happy to leave everything to the team. I'm getting an excellent reliable service from Caroline and the rest of the team!
Landlord
14th Dec 2023 (1 year ago)
R Pearson
I cannot recommend Kathryn and Dario at Martin & Co (Saltaire Branch) enough. They were both extremely helpful all the way through to the end of a sensitive sale. I have been so impressed with their professionalism, knowledge and communication, both Kathryn and Dario were always easy to get in touch with anytime I needed them. Nothing was too much trouble. Kathryn was continually on top of all the details keeping me up to date regularly with progress and reacting very promptly to all enquiries. I wouldn't hesitate to recommend Kathryn and Dario at Martin & Co (Saltaire) to anyone wishing to sell or buy.
Seller
13th Dec 2023 (1 year ago)
S Pearson
I have just sold my late father’s house with Dario from Martin & Co Estate Agents, Saltaire Branch. He did an excellent job from start to finish, nothing was too much trouble and everything was dealt with quickly and efficiently, whether it was arrangements for viewing the property, negotiating offers or dealing with questions throughput the sales process. I would highly recommend using Martin & Co Estate Agents. Thank you so much Dario for all your help in securing a sale.
Seller
13th Dec 2023 (1 year ago)
D gohil
Martin & Co have been managing my properties for several years. Not had any issues at all. ALL the staff are very helpful, professional and knowledgable. They have made my lettings business so much stress free. Thank you all at Martin & Co
Landlord
13th Dec 2023 (1 year ago)
J Hammond
Ian Tait has been my property manager for 1 Flaxton court. He has been most diligent and intuitive in managing a very tricky situation with a tenant. He successfully navigated a difficult terrain , I was most impressed with his communication and liaison skills. Immensely grateful to him ,
Landlord
6th Nov 2023 (1 year ago)
E Cattrall-Shelton
Moving house can be an absolute nightmare, thankfully we went with Martin and Co to sell our house and they were also selling the house we bought. From the first conversation we had with the staff at Martin & Co to the last, they have been nothing but amazing. Take my word for it, Kat, Adam, Shehzad & Dario know exactly what they are doing!
Seller
6th Nov 2023 (1 year ago)
A Ronan
Hannah Simpson deals with our property at Martin & Co. She’s always really quick and attentive with anything we need for the property and always happy to give advice too. Very professional but really personable too.
Landlord
3rd Nov 2023 (1 year ago)
Anonymous Homeseller
Was not very good
Seller
3rd Nov 2023 (1 year ago)
A lotment
The team at Martin and Co were excellent when I recently bought and sold through them. They actively chased up on bits and bobs to keep the momentum going through the process - thanks
Seller
31st Oct 2023 (1 year ago)
D Holliday
We as a business have dealt with Denise for many years from Villages Estates through to Martin & Co. We have provide top class rental properties to the market and Denise has been a great help to us with her advice and commitment at every step of the way. Thank you Denise for providing a 5* start service
Landlord
30th Oct 2023 (1 year ago)
T JLP
I have been a tenant at Martin & co for almost 12 years and the team there have been 1st class particularly Denise Feather who without question is an excellent property manager so thanks Denise for taking care of me when needed and to say that tenants landlord's and Martin & Co are lucky to have you
Tenant
18th Oct 2023 (1 year ago)
N Miller
I asked Caroline Dawson, the accounts manager, for some financial figures regarding my property and she went above and beyond what I asked of her, superb service!
11th Oct 2023 (1 year ago)
W Scrimshaw
Have let out my flat through Martin & Co and it’s been really easy, great and quick communication whenever you need to ask a question or have any problems. Jess was especially helpful and knowledgeable, would highly recommend if you’re thinking of letting your property.
Landlord
10th Oct 2023 (1 year ago)
H James
I've been with Martin & Co for 18 years as managing agents and I've always found them to be professional, efficient, extremely helpful and super friendly staff. I recently sold my property with them and they kept me updated through a long process and gave me valuable advice. The fee was very reasonable and definitely worth it. Thank you Angela, Kat and Dario for putting up with me! I wouldn't hesitate to use them again in the future. They really were an excellent business to deal with over the years. Highly recommended.
Seller
7th Oct 2023 (1 year ago)
M Gill
I had an absolutely awesome experience with Hannah.She has been extremely helpful in my rental home search.She went extra mile to get the things sorted for me .She is truly an asset to the company and a wonderful person.Thanks a lot Martin and Co for having her in your team.
Tenant
5th Oct 2023 (1 year ago)
H Javed
A Disappointing Experience with Martin & Co Housing Agency
I would like to express my gratitude to Afsha Sadiq for sharing her recent experience with Martin & Co Housing Agency. It pains me to say that her story struck a chord with me, as I too had a regrettable encounter with this company not too long ago.
Several months ago, I arranged a property viewing with Martin & Co, and much like Afsha, I had the unfortunate experience of dealing with Hannah during the process. When I initially set up the viewing, I was informed that the company allowed for a 15-minute grace period for 5 pm viewings, considering potential traffic delays. However, on the day of my appointment, I arrived just 6 minutes behind schedule, only to find that Hannah had already left the property. Her explanation was a terse, "I have an appointment at 5.30 pm, so I had to leave."
What makes this incident particularly disheartening is the fact that I had travelled all the way from Manchester to Bradford for this viewing, with my 6-month-old baby in tow. Being a single father, this viewing was an essential step in securing a suitable home for us. My plea for understanding and leniency fell on deaf ears, and I was left feeling utterly disregarded.
At that time, I contemplated leaving a review but ultimately decided against it, believing that such mistakes could happen in any company, and perhaps it was just a one-off occurrence.
However, only four weeks later, my sister faced a similar ordeal with Martin & Co. Like Afsha and myself, she was told upon arrival that her viewing had been cancelled, even though she had not received any prior notice of such a cancellation. When she raised her concerns, she was met with the same dismissive attitude and was informed that she had called in to cancel the viewing. Like us, she questioned the logic of setting off if she had indeed cancelled. Yet, instead of addressing the issue, Martin & Co staff pointed to their outstanding reviews and awards as if this somehow invalidated our experiences.
Regrettably, I cannot help but notice a recurring pattern in these incidents. It seems that individuals with English surnames have been more fortunate with their interactions with Martin & Co, while those of us with Asian surnames have been met with indifference and scepticism.
I am compelled to leave this review now, not only because I have witnessed Ms. Sadiq's similar experience but also to bring attention to a concerning trend that suggests differential treatment based on ethnicity. It is disheartening to see that such experiences continue to persist, and it is my hope that Martin & Co will take these accounts seriously and strive for better customer service practices in the future.
4th Oct 2023 (1 year ago)
A Dixon
The team at Martin & co are fabulous, specifically Denise whom we have dealt with for 5 years! Prompt action is always taken with any query we have had. All a pleasure to deal with ????????????????
28th Sep 2023 (1 year ago)
H C
Great service from Dario on Sales, and Kat with updates on progress towards completion - really appreciated during what is often a stressful process!
Seller
25th Sep 2023 (1 year ago)
D Paul
I'm getting five-star service from Martin & Co as I try to rent a house close to Shipley.
They are accommodating, helpful, and highly professional, in my opinion. I want to make a special mention of Carol Stubbs, who went above and above to make it possible for me to view the home and personally assisted me with all essential legality prior to renting the property. Every time I phone her, I receive a personalised response and a friendly greeting, which put me at ease. They provide excellent services, and Carol is without a doubt their top performer.
Tenant
24th Sep 2023 (1 year ago)
L naughton
I dealt with Martin and do and specifically Dario who was brilliant and very helpful through the process of selling my property could not have asked for more. Would strongly recommend for all your property needs.Many thanks to Dario and the team at Martin and co
Seller
22nd Sep 2023 (1 year ago)
V Goodwin
Martin & Co estate agents have delivered a very professional service managing my rental property.
The quality of customer service given by my allocated Lettings Manager, was and continues to be exceptional and gave a feeling of a bespoke and personal service.
I have no hesitation whatsoever, to recommend Martin & Co (Saltaire), having received excellent attention from them.
Landlord
11th Sep 2023 (1 year ago)
J Mackie
Excellent service from start to finish, great communication and fantastic results. I would highly recommend Martin & Co if you are selling your home. Thank you!
Seller
6th Sep 2023 (1 year ago)
H o'connell
Ian was extremely helpful and very professional ????????
3rd Sep 2023 (1 year ago)
E Elgizawy
I've been a tenant with Martin and Co Saltaire for 2 years. We got an easy well-arranged online viewing and moving in. Hannah is our tenancy key person and she is always responsive, professional, and helpful. She responses quickly to any maintenance issue and provide updates within reasonable timeframe. I definitely recommend Martin &co.
Tenant
31st Aug 2023 (1 year ago)
D Meakin
I can highly recommend Martin & Co Saltaire, I have used them for many years in fact as long as they have had a Saltaire office.They have let and managed various properties over this period and still continue to do so, I have always found them to be honest, fare and quick to respond.
I sign of a good company to me is the longevity of the staff and I have been dealing with Denise at Saltaire for as long as I can remember. Denise is so helpful and dependable, she has helped us out when that unforeseen disaster strikes (boiler replacement) as they sometimes do when you are away, exceptional.
Landlord
31st Aug 2023 (1 year ago)
J Daure
I have 18 properties managed Martin and Co Saltaire. Denise has always managed my properties, over 20 years now, and she has always been helpful and professional. My tenants are very happy to liaise with Denise and she keeps me informed of all developments that may require my attention. In general the staff are all very helpful. Recently sold two properties through their sales team and have been very pleased.
Landlord
29th Aug 2023 (1 year ago)
D Calthorpe
Hannah in the lettings team is always polite and great help. Would recommend!
29th Aug 2023 (1 year ago)
I Holliday
We have recently let a property with Martin and CO
We had excellent help from Jess Tillotson who guided us through the process
IC &DP Properties
Landlord
29th Aug 2023 (1 year ago)
D Fairclough
I was a tenant with Martin & Co for 3.5 years, only leaving because I bought a property. Application and approvals process was very straightforward and well supported by the staff. Property management staff were exceptional at getting maintenance and repair issues sorted out. I had 3 allocated property managers during my time and have to single out Ian as my last property manager for exceptional service and going the extra mile to safeguard my interests as tenant when something went wrong at the property. Can't recommend enough. Best agent I've used having rented over a dozen properties nationally in the past.
Tenant
25th Aug 2023 (1 year ago)
A Gullett
I have recently had a problem with my boiler (I'm a landlord) and Jess has been excellent in quickly sourcing a reliable and cost-effective plumber at short notice. Outstanding service then and now - recently asked Jess to provide details for remortgaging and she was quick and efficient in responding
Landlord
24th Aug 2023 (1 year ago)
M cornforth
Great service. I had an issue with my renewal and Angela was really helpful and provided brilliant customer service and resolved my issue quickly. As always, Angela was friendly and approachable throughout. Highly recomend the agents.
Tenant
24th Aug 2023 (1 year ago)
A Pearson
Martin & Co , Saltaire,
Our property Manager, Denise Feather is a professional in every sense of the word. I Have been dealing with Denise for 4 years now, and I have to say she is a lovely lady, nothing is to much trouble for her, if I have any problems Denise will sort it out immediately and keeps me in touch every step of the way. Thank you Denise.
Landlord
24th Aug 2023 (1 year ago)
M dickinson
Had a gutter repair and a blocked pipe repair
Kevin and Chris did a great job
Very professional
23rd Aug 2023 (1 year ago)
S Rix
Angela Nicholson at the Saltaire office does an amazing job managing my property, she deserves a pay rise ????
Landlord
23rd Aug 2023 (1 year ago)
C Noble
We have had excellent service from Caroline Dyson over the years and wish to thank her and the rest of the team. Keep it up folks!
23rd Aug 2023 (1 year ago)
V B
As a landlord I can certainly recommend Martin & Co. My point of contact is Jess who is always extremely helpful and very professional. She deals with things quickly and efficiently and can be relied upon to ensure that any works are completed to a high standard. She always has the interest and needs of both the landlord and tenants in mind in everything she does.
Landlord
21st Aug 2023 (1 year ago)
Andrew
A rented property I chose needed a deep clean and bringing to standards but on receipt of the keys it was badly cleaned and was left full of spiders and cobwebs and damp patches! Although it was arranged quickly and staff was quick and helpful throughout,the property was poorly presented to me with me having to re decorate and repair things and re clean the house myself! Very poor quality of standards and not satisfactory compared to other property reports in their reviews. apauling presentation of a property! What happened to their QC and standards!
Tenant
21st Aug 2023 (1 year ago)
E Meehan
Fantastic staff who couldn't be more helpful and actually listened to feedback too!
Saw us through the whole process and Kat in particular(sales progressor) was a superstar.
We also felt that they were very reasonably priced; especially considering the level of service that they provided. Dario took brilliant pictures of our property and let us keep the images afterwards to remember our property. Adam was excellent too and his humour certainly helped relieve the stress around our sale.
Having dealt with a number of poor performing agents highlighted how good these guys are.
Would def recommend.
Seller
29th Jul 2023 (1 year ago)
J Bottomley
I have found Denise, friendly, helpful and pleasant when dealing with any issues regarding maintenance of the property I rent. She goes above and beyond to deal with the problem efficiently. Denise always get back to me once the problem has been resolved.
Tenant
13th Jul 2023 (1 year ago)
D Hardman
I have found the service with Martin and Co excellent. Accurate , well timed and professional. When I have had a query regarding my account they have been swift to reply: specifically Caroline Dyson . Thank you
12th Jul 2023 (1 year ago)
T Hindle
Thank you so Much to the team at Martin & Co , Saltaire …
A Big Shoutout to Kat , who was wonderful & helped me so much through my house sale … Thankyou so much through the stressful times , we got there !!
Seller
7th Jul 2023 (1 year ago)
D flint
Thank you Shezhad And the team at Keighley - really easy transaction - great job there on the house in steeton - Recomend to all thank you to the whole team
5th Jul 2023 (1 year ago)
P S
I couldn't be happier with just how quickly and easily the whole letting process from start to finish has been made.The property exceeded expectations and Hannah who I initially spoke with was extremely professional, friendly and helpful. The viewing with Carol was brilliant and she was able to answer any questions I had instantly. Hannah And Carol were exceptional, They even managed to accommodate me despite my difficult work schedule! I couldn't recommend these Ladies highly enough! I will exclusively be using Martin & Co for all my future needs.
Tenant
4th Jul 2023 (1 year ago)
N Mc
Professional service from Kat, well above my expectations and dealt with a difficult situation carefully. cannot recommend highly enough.
1st Jul 2023 (1 year ago)
J Chopra
It has been a pleasure dealing with Hannah Simpson over our property rental affairs. In particular, our recent experience with change of tenancy which was completed expediently and seamlessly.
Landlord
25th Jun 2023 (1 year ago)
R Perotin
Excellent ! Good and regular communication, quick response times and overall just a pleasure to work with. Thank you to the team !
19th Jun 2023 (1 year ago)
J Bruce
Such a pleasure dealing with Hannah, every step clearly explained and issues dealt with straightaway and loved the welcome box, such a nice touch ????
17th Jun 2023 (1 year ago)
L Levy
Hannah and Carol have been amazing. We have experienced great service as well as receiving a very warm welcome on our moving day.
29th May 2023 (2 years ago)
N Dibb
Excellent from start to finish, Adam great valuation , Dario and Kathryn kept me well informed with sale of the house ????Thank you I will definitely use again.
Seller
26th May 2023 (2 years ago)
K wilkinson
Hannah Jackson has been absolutely amazing!!! Such a lovely and friendly person. Made us feel welcome and comfortable while showing us around the property, and during our application process.
Tenant
25th May 2023 (2 years ago)
L Ballok
Excellent service all the way through. Highly recommend, special thank’s for Kathryn.
24th May 2023 (2 years ago)
J Cockram
Had the pleasure of dealing with Carol and Hannah with regards to a rental property. The process was simple and effortless. I would not hesitate to recommend Carol and Hannah. Great service. Thanks again
23rd May 2023 (2 years ago)
M Fleetwood
Having never been a landlord before,I have been using Martin & Co to manage my property.I have found them very helpfull and efficient.Caroline in accounts has been brilliant in sending me regular statements and updates.Her professional help has been invaluable.
Thanks again....Richard Fleetwood.
Landlord
18th May 2023 (2 years ago)
B Garnett
Dealt with Jess on an issue with my apartment blinds and she sorted it out within a couple of days and got it all solved, can't thank her enough for all her help and professionalism throughout
Brilliant service from Martin & Co throughout my tenancy, couldn't recommend enough
Tenant
12th May 2023 (2 years ago)
M Osbourne
I would like to thank the whole team and especially Jess , I've had a number of issues with my property over the last year and Jess has been fantastic in helping to deal them, friendly, professional and clinical with every detail, top rate service.
Tenant
7th May 2023 (2 years ago)
A Kroliczek
Angela Nicholson
Thank you for your great cooperation.
27th Apr 2023 (2 years ago)
G Sherratt
We found the team at Martin & Co to be really responsive and helpful.
Dario who was our primary contact was excellent, always professional, accommodating and friendly. Would highly recommend Dario, one of the best estate agents we have ever dealt with.
27th Apr 2023 (2 years ago)
V McQuaid
Martin and Co provide an exceptional service. All matters are dealt with professionally and efficiently. Angela is courteous and supportive with any queries or requests we may have. I would highly recommend.
19th Apr 2023 (2 years ago)
A Patel
I have used Martin and Co (Saltaire) for many years in utilising their fully managed property letting services and have found their staff and service to be efficient and professional at all times. No query is too small or too large, all queries and problems are dealt with promptly. Caroline, Jess and Denise are whom I deal with on a regular basis and I have found them to be extremely friendly and helpful at all times, they have always provided me with balanced advice, solutions and support to any issues I've had. Highly recommended!
I’d like to make a special mention for Jess and thank her once again, she has been absolutely amazing in helping me to resolve an issue I’ve experienced recently with a utility company regarding gas and electricity billing, she has gone above and beyond in assisting me and even took this problem to the ombudsman on my behalf and am more than pleased to say the ombudsman found in my favour, this would not have been the case if Jess had not been so diligent and relentless in fighting for my interests!
Landlord
6th Apr 2023 (2 years ago)
S Stephenson
We can't fault Dario at Martin & Co for his help through the process. He has been very supportive and knowledgeable, and always going the extra mile to answer any queries we had about the property.
5th Apr 2023 (2 years ago)
J davis
Excellent thorough service . The team have kept me up to date with the entire process of finding a new tenant right through to moving in . They have been very helpful and accommodating .Thoroughly recommend
Landlord
5th Apr 2023 (2 years ago)
P Ahmed
Excellent Service from Martin & Co. professional, extreamly polite wonderful staff especially Hannah ! rented our property with a quick, easy turnaround,.
HIGHLY RECOMMENDED.
Landlord
29th Mar 2023 (2 years ago)
C Woolley
Been a Tennant for over 4 years and the new property manager is great ,nothings a problem he’s sorted out security of the building I live in and any maintenance issues are never a problem would highly recommend Martin and Co to let from. Huge thank you to Ian , Caroline and all team.
Tenant
24th Mar 2023 (2 years ago)
T T
Martin & co Saltaire sold a property for us. The valuation was done quickly and on the market within days. Martin & co kept us informed of proceedings every step of the way and frequently too. Our email enquiries were always answered very quickly and they answered the phone every time we rang. They dealt with issues from ourselves and the buyer rapidly, liasing between us. They have a friendly, proffesional team whom I highly recommend. They also gave us a couple of options for our solicitor who has been great too.
RL
Seller
13th Mar 2023 (2 years ago)
R Ross
Carol and her team at Martin & Co have been excellent in supporting us with the process of renting our property - they have given clear advice and been responsive and helpful. Would definitely recommend.
Landlord
8th Mar 2023 (2 years ago)
K Cowie
Excellent customer service and support. Dario has kept us updated at each stage of the process.
27th Feb 2023 (2 years ago)
G Thompson
The service we get managing our rental properties from Martin & Co Saltaire is excellent. Denise (who we have known professionally for a good number of years is super efficient and friendly). Denise and her colleagues are always available, helpful and inform us straight away of any problems, keep us fully updated and sort everything efficiently and quickly. We would recommend Martin & Co Saltaire.
Landlord
23rd Feb 2023 (2 years ago)
M Chowdhury
Well done to Martin & Co for efficient completion on my property sale today. Special shout out for Kat for going that extra mile to take final meter readings and liaise with the buyer's solicitor when my solicitor wasn't.
Seller
22nd Feb 2023 (2 years ago)
L Little
We've always been happy with your service. As first time landlords we were worried how the year would go. Your help has meant it's been pretty much stress free. Thanks again.
Landlord
17th Feb 2023 (2 years ago)
P Randall
Very good company to work with The staff are first class and save me a lot of time and money
13th Feb 2023 (2 years ago)
K Hutton
Jess always responds to all my requests in a very speedy and professional manner.
9th Feb 2023 (2 years ago)
C Hotham
Excellent service throughout
8th Feb 2023 (2 years ago)
B Johnstone
Had dealings with Carol S, very helpful, always prepared to do the extra bit and very friendly
3rd Feb 2023 (2 years ago)
J Clayton
Denise Feather has been our Property Manager for 8+ years! She has always provided the Best service, support and advice! Denise never fails to deliver above and beyond our expectations! She's helped us find our way through some tricky property times and we're glad shes's on our side. Excellent - Five Stars.
Landlord
1st Feb 2023 (2 years ago)
J Beveridge
I have always received a professional and helpful service from Angela Nicholson, she goes the extra mile to help. Thank you.
1st Feb 2023 (2 years ago)
A Shah
Jess Tillotson has been extremely helpful with managing my property recently and helping to rectify various remedial issues to get the property back into a good state after the last tenancy ended .Jess is always contactable and willing to assist with all maintenance issues . Keep up the good work Jess.
Landlord
31st Jan 2023 (2 years ago)
P Smith
We have used the Saltaire branch of Martin & Co for the past 16 years for finding suitable tenants for a couple of properties we rent out in the area. The staff at Saltaire have a very good understanding of the local property market and are always willing to give professional advice about the regulations regarding renting. We would thoroughly recommend them to anyone thinking of using their services.
Landlord
30th Jan 2023 (2 years ago)
K Pepper
Very friendly and professional service, always ready to help and any problems handled promptly
27th Jan 2023 (2 years ago)
L R
I want to say a huge thank you to Carol for everything she’s done to help us with getting our property. From the very start she’s been amazing, super helpful, friendly and extremely knowledgeable. Carol has kept in touch and replied to emails and calls quickly, to keep us in the loop at all stages. Hannah, Vikki and the girl I spoke to in sales today have all been superstars too! I couldn’t recommend Martin & Co. (Saltaire), Carol and the rest of the team highly enough. Such a great experience. Thanks everyone!
Tenant
25th Jan 2023 (2 years ago)
J Turner
Hannah (Simpson) has been brilliantly helpful recently in sorting out a problem in our house for our tenant - landlord and tenant both happy!
23rd Jan 2023 (2 years ago)
R Israil
As a Landlord of many properties for many years I have only used Whitegates/Martin &Co for the management of my properties. I have assurance that the team in the Keighley office namely Jon, Hannah and Adam have been very professional, whilst adding a personal touch. I highly recommend to anyone looking to let, sell or buy a property to get in touch for an honest and great service.
Landlord
23rd Jan 2023 (2 years ago)
A Amin
We have been using Martin and Co since April 2022. So far our experience has been brilliant, our property manager is always available, and for any other matters, we are able to speak to Gary, Hannah and Carol very easily! Would highly recommend for those looking for a stress free and more personal lettings agent.
Landlord
23rd Jan 2023 (2 years ago)
Jane
Denise has helped with the management of our properties for several years and has always been really responsive & helpful in getting any issues sorted out. I always feel reassured that the properties are in good hands with Martin & Co.
Landlord
19th Jan 2023 (2 years ago)
J WHALLEY
I've been asking for advice regarding helping a family member rent a flat in slightly more complicated circumstances than usual. Carol Stubbs at Martin & Co. has been absolutely brilliant. Friendly and easy to talk to, but also very knowledgeable and professional. By far the best agent and agency I've spoken to. Thank you Carol and Martin & Co!
17th Jan 2023 (2 years ago)
M Rehman
Excellent staff members!! Always available when needed...helped me moved swiftly very happy tenant!
Tenant
16th Dec 2022 (2 years ago)
H Dawn
Hannah Jackson and Gary the Manager were efficient professional speedy and helpful it’s been a wonderful experience :)
16th Dec 2022 (2 years ago)
S Girl
Absolutely fantastic service friendly and professional would recommend Martin & Co to everyone each person we have interacted with have been both knowledgeable & highly qualified to deal with all our queries and any concerns would use as our first choice moving forward
30th Nov 2022 (2 years ago)
I Khan
Appalling service. Never pick up the phone and always seem to rush you off the phone and hang up on you. Also never reply to emails. Wish they could be more proactive in ensuring the best customer service considering they are dealing with prospective buyers.
24th Nov 2022 (2 years ago)
I Snowball
We only recently moved over to Martín & Co from another agent. All the staff at the Saltaire office are very pleasant and friendly, in particular Hannah Simpson. Each time I’ve had to deal with her she’s been very prompt in replying to any queries, and has dealt with any issues in a professional manner. Highly recommended!
18th Nov 2022 (2 years ago)
L oakes
Our Property Manager Vikki was most supportive when we experienced a burst pipe and subsequent flood damage to our property. Her help and reassurance while dealing with this matter was most appreciated.
Landlord
17th Nov 2022 (2 years ago)
E B
Excellent support from Victoria at Saltaire. Always prompt in helping out with any issues, and such a lovely friendly professional approach.
17th Nov 2022 (2 years ago)
Saira
We have been liaising with Carol and we couldn't be happier with the service she has provided from the very beginning. Carol listened to our home criterias and delivered! Thank you Carol for going out of your way for us- Such a pleasure meeting you.
16th Nov 2022 (2 years ago)
I Zdziebko
I have nothing but praise for the team at Martin & Co managing my property. Both Caroline Dyson and Victoria White keep me constantly updated about my property and tenant. They are both super efficient and not only that, super friendly too. Doing business with them is always a pleasure - never a chore
Landlord
16th Nov 2022 (2 years ago)
S Cook
We have been using Martin and Co letting management for 18 years and have had a superb service from them. We recently sold the property through Martin and Co sales team. The service was excellent and I would certainly recommend
Seller
16th Nov 2022 (2 years ago)
J Grainger
Hannah Simpson is my property manager and all I can say is that she is brilliant.
She made our move in process really smooth and I have had a couple of small problems that needing sorting and Hannah has been perfect every time. She is very prompt at responding to emails and she also makes sure you are happy with anything that needed to be done.
Martin & Co Saltaire are by far the best letting agency I have used.
Tenant
9th Nov 2022 (2 years ago)
C Walker
I've recently moved tenancy with Martin and Co and they've been a great help making sure everything was sorted and made the transition really easy, Jess our main contact there has been a great help. 5/5
Tenant
8th Nov 2022 (2 years ago)
mrbogal
Martin & Co - avoid if you ever plan to leave a rental property.
Tenant
8th Nov 2022 (2 years ago)
P Sutcliffe
Great property management company from my experience. On top of everything, Denise has shown to be incredibly proactive and just plain good at her job. Managed my properties for years and had nothing but good experiences.
Landlord
8th Nov 2022 (2 years ago)
K Chesser
Thank you managing my property for me these last 6years! Denise you were so helpful whenever there have been issues with my property. Completely took the stress out of it.
Similarly for selling it. From start to finish.. Dario and Kat just brilliant!
Seller
28th Oct 2022 (2 years ago)
E louise
I am moving into a property which is managed by Martin & co and I have to say there customer service has been outstanding from the start. Collected my keys today and Angela was very efficient and friendly. Would 100% recommend this company. They also gave me a cute little welcome pack which I thought was a lovely touch.
Tenant
21st Oct 2022 (2 years ago)
E cook
Excellent service from Denise. Engineer arrived promptly
19th Oct 2022 (2 years ago)
G Rice
I have been searching online for a rental property for a good few weeks now via any possible channel and have been ignored on countless occasions without even a reply to my emails until today .
I saw a lovely little property ,instantly expressed my interest to get the shock of my life to not only recieve a response to my email but an actual follow up call immediately to arrange a viewing with a really friendly ,helpful lady called Carol Stubbs .
She was an absolute pleasure to deal with and was not only professional in her approach but also very kind and empathetic.
She is a credit not only to herself but to her firm and sadly we don't have enough Carols in this world in my opinion.
I will be recommending her and the firm to all my friends and family .
Well done x
11th Oct 2022 (2 years ago)
C collective
I spoke to Carol this afternoon - because I am losing hope in a challenging rental market. She was very professional and helpful and I really appreciated her supportive kindness. Thank you.
Tenant
10th Oct 2022 (2 years ago)
B Gallimore
Hannah was so helpful from start to finish and made the whole process painless - thanks so much Hannah and the team at Martin and Co Saltaire
3rd Oct 2022 (2 years ago)
S Herrington
Just want to firstly say, wow. I can not thank Victoria anymore if I tried. She went above and beyond to help me through one of the most difficult times I've ever had to face. She was constantly in contact, always gave the right information and actually supported us when liaising with other organizations. Absolutely 10/10 service!
30th Sep 2022 (2 years ago)
F brand
Denise feather what a lovely, kind lady you are ????
Over the years looked after my dad and always got work done when asked straight away regarding the property you go over and above to help . Thankyou Denise
30th Sep 2022 (2 years ago)
M S
I've used Martin & Co for over 26 years now and when ever I have any issues they aim to try to resolve them as quickly as possible and keep me in the loop at all stages!
I find the whole team professional and super friendly and they are a pleasure to deal with.
I couldn't upload a review without giving a huge shout out to the fantastic Denise. Whenever I make contact it's like talking to a friend you've known for years and she always goes above and beyond to sort things out!!
A fantastic team who are always there to help!
29th Sep 2022 (2 years ago)
Mus
Great service provided by Angela.
29th Sep 2022 (2 years ago)
L Dyson
My experience with the staff at Martin & Co from start to finish has been extremely positive. I feel that I was always listened to and always kept informed of any developments with my property when it came to any remedial works or tenant requests.
Having a team on board who have the knowledge and expertise to address any issues is essential as a landlord and I don't feel like I could have been successful without the help of Angela and Jess. Angela has always provided me with advise in regards to rental pricing and repair quotes and Jess has been brilliant with liaising with the tenants when we finally decided to put our property on the market. If you have a house to rent and you need a reliable estate agent, just go with Martin & Co!
Landlord
29th Sep 2022 (2 years ago)
C Jones
I have used Martin & Co for several Years now, and always found them very helpful and supportive. Especially Angela and Denise, once I move again, I will certainly consider using their services to re let my property. Thank you. ????????
Landlord
26th Sep 2022 (2 years ago)
D Pratt
Had a great experience within the first 6 months of our tenancy through Martin and Co, the repairs and questions i have had, have always been answered and booked by Jess quickly and sufficiently.
Tenant
22nd Sep 2022 (2 years ago)
C Dyson
Carol has been so helpful to us in our search for a flat to rent. She has a lovely, warm and approachable manner that immediately put us at ease. Carol is very professional and has kept us up to date with developments and information. We have been very impressed with the service we have received.
Tenant
14th Sep 2022 (2 years ago)
R Hussain
“ amazing staff they really understand you personally. Carol went of their ways to make us feel valued as their customer. They gave me a happy and easy experience. Couldn’t have been more happy and grateful. Thank you”
13th Sep 2022 (2 years ago)
J megson
Where do I start. I recently sold my house through Martin and Co, and they were excellent.
I went with them as Dario was the only person I had contacted that actually bothered to read my email and take note of my details, which is obviously what you need from someone doing anything for you. This diligence and attention to detail continued throughout with Dario, his customer service is excellent, but it's genuine with him, he is actually invested in you're sale.
Once a buyer was found I was passed onto Kat who handled the actual sale. We had a nightmare with the buyer, their broker and solicitor, it was like they were trying to delay the sale. But Kat was incredible, she was totally on the ball the whole way through, she kept on each person involved, and kept me upto speed every step of the way. Like Dario, Kat was totally invested in the sale the whole way through, to the point you would have thought it was her own property she was trying to sell.
Without going into details, both Dario and Kat, in my opinion, went above and beyond to make my sale go though. They were simply excellent.
We have another house to sell and will use them for this sale too.
Superb team.
Seller
9th Sep 2022 (2 years ago)
O Woods
Couldn't recommend enough! I rented a few properties with them and also bought my first house. Kat, Hannah and the team have been so helpful though the whole process. Always keeping me up to date with everything and been so patient through out everything specially due to my delays.
Seller
24th Aug 2022 (2 years ago)
N Plucinska
Jon was extremely helpful and flexible when arranging a viewing for me. Very friendly and informative
24th Aug 2022 (2 years ago)
hannahGH
First time selling a house and Martin & Co were amazing throughout, the process was really stressful (not on their part) and Kathryn from sales was amazing, kept me updated and did a lot of chasing for me which helped me keep reassured and positive about the process, she is a gem to have at that place. I would recommend people to use Martin and Co 100%.
Seller
24th Aug 2022 (2 years ago)
Anonymous Tenant
I am over the moon with how professional, approachable, swift professionalism. An amazing team here at saltaire, Denise is a true delight, however Uber efficiency attention to detail. She goes the extra mile too deal attentively, swiftly and is in touch to ensure a smooth process. Denise as been fantastic with myself on a couple of occasions. I personally “HIGHLY RECOMMEND” utilising Martin & co Saltaire Branch, don’t just take my word for it. Give them a call, look them up on their website, or even better make the trip over too them. Paul, Spen mill grange.
Tenant
18th Aug 2022 (2 years ago)
P Stead
I am over the moon with how professional, approachable, swift professionalism. An amazing team here at saltaire, Denise is a true delight, however Uber efficiency attention to detail. She goes the extra mile too deal attentively, swiftly and is in touch to ensure a smooth process. Denise as been fantastic with myself on a couple of occasions. I personally “HIGHLY RECOMMEND” utilising Martin & co Saltaire Branch, don’t just take my word for it. Give them a call, look them up on their website, or even better make the trip over too them. Paul, Spen mill grange.
18th Aug 2022 (2 years ago)
D Thompson
Great services great staff
Angela nicholson was amazing with customer support
11th Aug 2022 (2 years ago)
P Cherry
We’ve used Martin & Co for many years to let our rental properties and always found them to be the most professional and helpful people. In particular Denise is always helpful friendly and very efficient. She is a great asset to the company
Landlord
6th Aug 2022 (2 years ago)
D Rides
I have been with Martin & Co for about 6 years and they have been impeccable with their service. Our Property Manager Angela Nicholson (Skipton branch), has given us nothing but her best service for all those years. Absolutely brilliant, efficient, and courteous.
3rd Aug 2022 (2 years ago)
Terri
Just want to say a massive thank you to Hannah Jackson and staff at Martin & Co Saltaire from the service that they provided me with.
From start to finish they have dealth with all my enquires in a very professional and timely manner. Communication as being fantastic from emails to general telephone conversations.
if any one is thinking of selling their property or letting I would definatly recommend Martin & Co especially Hannah Jackosn she is a credit to the team
29th Jul 2022 (2 years ago)
E Noakes
I have dealt with Martin and Co for 8 years and have always found the staff to be friendly, professional and very helpful. Angela Nicholson in dealt with an enquiry very quickly the other day making a potentially stressful situation straightforward. Thank you!
27th Jul 2022 (2 years ago)
R Allen
We have been using Martin and Co for over 5 years now to manage our properties. We cannot rate them highly enough, they always keep us informed and up to date on the status of our properties. Fantastic service, a big thanks to Angela and the rest of the Martin and Co team. A refreshing change to recieve such good service.
Landlord
21st Jul 2022 (2 years ago)
L Tooze
Angela was very helpful and efficient -answered promptly.
20th Jul 2022 (2 years ago)
Joanne
Great service form Angela. Highly recommend.
19th Jul 2022 (2 years ago)
A Tetlow
Secured a quick sale and follow up on post purchase process by Kathryn was great.
Seller
15th Jul 2022 (2 years ago)
M Smith
We rent a few houses with different agents. Martin and Co in Keighley are the best. Why? They reply promptly to emails and phone calls. They. are proactive in managing our property and the provide the annual tax statement free....Other agents charge for this service
Recently I have been in contact with Angela Nicholson and Ian Tait as we sell a property and make arrangements for work to be done. I am pleased that they keep me updated and instruct agents to undertake work
Keeping clients updated is the easiest way to reassure and satisfy the customer and Angela Nicholson does this very well
Seller
14th Jul 2022 (2 years ago)
Caroline
I used them as both my letting agents and also helped me with the sale of my home. Would recommend - always kept me up to date, clear and prompt responses to any of my questions - Thank you so much!!
Seller
8th Jul 2022 (2 years ago)
T Fountain
Dario and the team have been amazing in handling the sale of my new home. Really patient answering my questions and organising my many visits. I would highly recommend Martin &co Saltaire
Buyer
7th Jul 2022 (2 years ago)
B Birkbeck
I was dealing with Carol Stubs. Great service. Always happy and really happy to help. Would recommend highly
30th Jun 2022 (2 years ago)
K Barrie
Just let a property through Martin and Co with Carol S overseeing everything. The communication has been clear, the referencing was quick and convenient. The process from being offered the property to finalising and paying the deposit has been quick and efficient with no stress at all. I highly recommend Martin and Co and thank Carol for her help and efficiency with the process!
Tenant
30th Jun 2022 (2 years ago)
V Bland
Fantastic estate agents... Always happy to help and everything went smoothly!
21st Jun 2022 (2 years ago)
C c
Martin and Co is the agency who cares. I've had several random difficult things happen and the team, Carol and Vikki in particular have been with me step by step to resolve it with positive and genuine support. Thanks for all you do to help us live happy and safe no matter the circumstances.
Tenant
21st Jun 2022 (2 years ago)
R Prosvirnevs
I have just moved to a new property and very happy with service provided by Martin and Co. Angela is a real professional. Answered all my questions and queries in time and friendly manner. Highly recommend.
19th Jun 2022 (2 years ago)
Connor
Very easy to talk to everyone that I have dealt with. Vikki has been especially helpful during a my time as a tenant in sorting things out for us.
Tenant
11th Jun 2022 (3 years ago)
A newark
Great service as always from all the team, helping to keep things running smoothly
thank you
7th Jun 2022 (3 years ago)
L Thorpe
Brilliant service from Angela everything sorted in under 2 days
2nd Jun 2022 (3 years ago)
B Garnett
Carol was brilliant from start to finish throughout my process, so professional & helpful at all times! Thank you so much Carol, would highly recommend using Martin & Co
31st May 2022 (3 years ago)
C Fleetwood
Angela at Martin & Co did a smashing job setting up a tenancy agreement for my Dad and I. It was a long haul, all the requirements and interactions, thinking it all up, just how we were going to do it. But Angela tied it all together in bows. She is a smashing person, I've known her for years, through 10 years of my tenancy. Ever there's a problem, I ring Angela, and she's always there. Taps not working, Boiler needs fixing, whatever you can count on her, through the gates of Martin & Co. Their property is Elite, the best. I would recommend their services to anyone.
Tenant
27th May 2022 (3 years ago)
A Dragne
This is second time when I use services provided by Martin and Co and I was very satisfied. It was quick, efficient and very professional. I can't thank you enough and my words mean less!
25th May 2022 (3 years ago)
S G
We have recently moved into a property which was let and is now being managed by Martin & Co. I was very impressed with how quickly I was able to view the property. Hannah showed me around and was really friendly and professional. All the staff in the office were welcoming and when I explained our circumstances they couldn’t do enough to speed up the process. Denise over saw the application and was a pleasure to deal with. I highly recommend this letting agency.
Tenant
23rd May 2022 (3 years ago)
K Hayward
Carol Stubbs is tops! She has made a major contribution to the success of letting my property for more years than I can remember. Always working effectively and with charm, her knowledge, manner and efficiency have ensured that things always ran smoothly.
Landlord
9th May 2022 (3 years ago)
W Lam
Highly recommend Martin & Co! It has been so stressful moving house but Kat has been amazing!! Thank you so much Kat for being so helpful and friendly whenever we needed support with chasing solicitors to get the process moving. Also thank you to Hannah who was also really supportive and actively chased third parties for us.
Seller
1st May 2022 (3 years ago)
A Knapton
We Met Hannah Jackson To View A Property, She Was So Polite And Cheerful And Greeted Us With A Smile She Answered All Of Our Questions And Helped With Everything We Needed. Couldn’t Recommend Her Enough Never Met A More Polite And Positive Estate Agent Before And She Made Us All Feel Comfortable And Welcome When Viewing The Property. There Was No Awkward Conversations And Was Just So Much Help Couldn’t Recommend Her Enough.
Thank You Hannah
27th Apr 2022 (3 years ago)
I Nazish
Worse Experience Ever! Poor service recieved from this estate agent. Inconsiderate and heartless people. Were incredibly difficult to get hold of or get the service needed for example sending someone out to sort our gas and electricity out. We went on the whole weekend during winter time with the no hot water or gas. I was pregnant at the time and they didn't fulfill our needs. Not even the bare minimum.... Gary you are saying you cant find me on the system? I was at Langdale Avenue BD8 0LT. Look it up! I have emails to prove I rented with you. And my chain of emails constantly askimg for contractors... I can post on thjs review if you like? Look at the 1 star reviews... we all cant be wrong... horrific experience!!!
Tenant
21st Apr 2022 (3 years ago)
A Hudson
We have recently completed the renting process with Martin & co. From start to finish they have been excellent, very professional, friendly and supportive. A special thank you to Victoria, you are a star, cannot recommend highly enough.
Tenant
19th Apr 2022 (3 years ago)
S Rooke
Martin and co should be super impressed with the hard work of carol stubbs, her help in finding a new property after our landlord- also with martin and co was selling- was exceptional. She really helped ease the pressures.
Tenant
14th Apr 2022 (3 years ago)
T Marvin
Staff were very good
8th Apr 2022 (3 years ago)
I Zdziebko
I've had nothing but 5 star service from Martin & Co. As a landlord I'm constantly kept up-to-date about any issues with the flat/tenant and Caroline Dyson always goes the extra mile on my behalf. She provides a superb service and represents the company very well
Landlord
1st Apr 2022 (3 years ago)
A K
I have Let and sold properties with Martin & Co, Bradford and they always put themselves out to get the job done efficiently and their expertise in finding and managing tenants is an enormous help. They also managed the sale of my property in trying circumstances with Covid restrictions and got the job done. Their advice and help was timely and they always kept me informed with the progress. I would highly recommend this company whether you are Buying, Letting or Selling your property.
Seller
31st Mar 2022 (3 years ago)
M Haxby
I am currently renting through Martin and Co and want to say a big thank you for all the hard work that they did getting me in the rental on time! They were all professional and helpful - especially Carol Stubbs and Denise Feather who were supportive and made sure I got the keys on time. I would definitely recommend and use Martin and Co in the future.
Thank you, Michelle H
Tenant
20th Mar 2022 (3 years ago)
H (Huss)
Brilliant estate agent. We always recieve a great service from them in particular from Angela Nicholson who all always deals with our tennant queries efficiently and effectively.
Landlord
18th Mar 2022 (3 years ago)
C Green
I viewed and applied for a rental with Hannah Jackson at Martin and Co, Hannah was extremely friendly and supportive from the start, really great communication, which is so appreciated when it comes to finding a new home.
10th Mar 2022 (3 years ago)
B Fitton
We were recommended Martin & Co by a neighbour and we're chuffed we took them up on their suggestion.
Friendly, helpful and always on the end of the phone, they were a pleasure from start to finish - and really wrll priced. Oh, and we sold our home in a day.
At what is one of the most stressful times of anyone's life, Martin & Co helped keep proceedings on track and our nerves in tact. We'd use them again in a heartbeat.
Special thanks to Kathryn and her team, who were brilliant throughout.
Seller
6th Mar 2022 (3 years ago)
H Shaw
We’ve recently become tenants in one of Martin & Co’s properties. Martin & Co have been with us every step of the way and have been really attentive to our needs as well as answering any queries we’ve had in a timely manner. We were moving cities and allowed us to have a family member collect our keys which made our moving day infinitely easier. Carol and Hannah were wonderful to us through it the whole process and in particular Angela, our property manager, is very supportive and prompt. Upon arrival at the property our new landlord left us a lovely card and chocolates and the property was immaculately clean and smelled wonderful. We are forever grateful for the work Martin & Co have put in to make our big move smooth and successful. We’re very much looking forward to the time in our new home. Thank you ????
Tenant
4th Mar 2022 (3 years ago)
B Pearson
I've been very happy with the service I've received with Martin and Co. Jon Huby has been very patient with my many questions regarding being a first time Landlord and have made sure everything is covered throughout the process
Landlord
18th Feb 2022 (3 years ago)
R Lusher
As a landlord I have always found them to be helpful and prompt. My property is in safe hands, thank you!
Landlord
15th Feb 2022 (3 years ago)
E Cole
The service provided by Angela and all the other staff has been excellent. They respond to my emails and requests immediately. I would recommend Martin & Co Saltaire.
14th Feb 2022 (3 years ago)
C Thompson
We have rented 2 properties from Martin and co in the last 8years and their service has been outstanding, especially Angela who is extremely helpful and does a wonderful job
Tenant
2nd Feb 2022 (3 years ago)
S Ward
I have had an excellent experience with Martin & Co, Carol Stubbs who looked after my application was brilliant and the service I received was second to none. Very quick responce time and a pleasure to deal with such professionals.
Zak Taylor from the Huddersfield office was also very knowledgable when he did the viewing and he went out of his way to help me with the application process. Thank you Martin & Co
27th Jan 2022 (3 years ago)
A O'Donovan
This is the first time my husband and I have used Martin &Co. I would personally like to thank Carol Stubbs for being very accommodating ,very professional and all the ladies in the office in Saltaire were very friendly. Thank you
26th Jan 2022 (3 years ago)
J Chuter
Lucy Feather has been most helpful in securing a tenant for me. The service has been quick and efficiently carried out. All inquiries have been dealt with effectively.
Landlord
21st Jan 2022 (3 years ago)
D Whyte
I've used Martin and Co as a landlord to let out a new property recently. I've been very happy with the responsiveness, professionally and fast delivery that the team has to offer.
They're always quick to respond to queries and keep you updated on progress. They're also very pro-active and sort out issues before you even think of them.
Angela and Samantha in particular have been a massive help in getting the property up to shape and letting it out.
Overall, I've been very pleased with the customer experience so far and am excited to continue working with them.
Landlord
17th Jan 2022 (3 years ago)
R H
I've used Martin & Co for many years to let out my property and deal with the issues that naturally arise over the course of time. I have always been satisfied with their service, they deal with everything they are able to and make my experience as stress free as it can be. Most of my recent correspondence is with Angela Nicholson, who I find to be a very helpful and fair person who has the best interests of both landlord and tenant at heart.
Landlord
9th Jan 2022 (3 years ago)
M Joule
Been with Martin & Co a few years now,always found very professional and helpful. Caroline and the 2 x Angela's have been great x
7th Jan 2022 (3 years ago)
C Nurse
Always great at dealing with tenant issues very quickly. Also professional and friendly communication.
Landlord
6th Jan 2022 (3 years ago)
E Ash
Lucy has been a great help to me over the past few months.
6th Jan 2022 (3 years ago)
V cierpiol
Having dealt with Martin & Co as a landlord for a number of years I can only say positive things about the service received. I have spoken with Denise and Sam recently, found both to be professional and helpful with the issues I had and resolved my Queries without any problems. Very happy with all aspects of this business and will continue to use going forward.
Landlord
6th Jan 2022 (3 years ago)
A Rushworth
Have used Martin & Co for all our lettings and property sales for over 5 years now, and always provide a professional service. Always quick to react and support with lettings and have had no issues.
All the staff are so hopeful, courteous and professional, especially Carol Stubbs who has helped with both lettings, advice and property sales.
I would highly recommend Martin & Co who have a professional, caring and friendly team
Seller
6th Jan 2022 (3 years ago)
J (PIP)
We have had a working relationship with Carol Stubbs and the team at Martin & Co Saltaire for several years. In this time we have referred many of our clients who are a mixture of first time and experienced landlords. Carol's wealth of knowledge, combined with her warm and professional approach has made working along sider her an absolute pleasure. More importantly, our clients completely agree!
6th Jan 2022 (3 years ago)
M Buckley
Martin & Co have managed 2 properties of ours for over 15 years, finding and vetting new tenants when needed, Carol Stubbs in the office, always keeps us up to date on all aspects of our tenancies, and is extremely professional,
Landlord
6th Jan 2022 (3 years ago)
S Tariq
We have used Martin & Co for a number of years with our residential portfolio and have always been delighted by the service provide.
They have always been very professional and courteous and responded to any problems swiftly.
A special mention to Carol who over the years we have built up a very relationship and consider a friend.
Thank you.
Landlord
5th Jan 2022 (3 years ago)
D Adey
I was most impressed with the service.
Lucy Feather went over and above and made a stressful time quite strsightforward
11th Dec 2021 (3 years ago)
J Hesp
Great service with Denise and Caroline over the previous 3-4 years whilst renting a property. Never any issues and everything dealt with in a timely manner. Would recommend any time!
Tenant
10th Dec 2021 (3 years ago)
M Ludlam
Efficient, friendly and very helpful would highly recommend.
8th Dec 2021 (3 years ago)
T King
Martin & Co have looked after our property for many years and we have always found them to be very helpful and professional. We have been very glad of Caroline Dyson's attentive care and attention to our monthly rental statements including dealing with any issues or problems.
Landlord
3rd Dec 2021 (3 years ago)
B Parkinson
We always use Martin & Co for all our lettings and we have never been disappointed with the service. Our properties are let very quickly and the tenants have been successful. From start the finish the service is excellent, from coming out to viewing the property first and advising us right through to the selection process and dealing with the credit checks and references. The staff are extremely helpful and always available for advice and issues that arise and you can always be sure of speaking to the same person you dealt with previously which helps with communication and builds trust. Carol Stubbs has been our point of contact for several years and has always been very knowledgeable and professional about the Lettings side of the business and is very friendly and easy to chat to which is equally as important.. We always return because of this fantastic service. I would highly recommend Martin & Co as both a professional and friendly business who you can trust.
Landlord
2nd Dec 2021 (3 years ago)
R Trowern
My wife and I have owned two properties in Bradford for the past six years which are rented out through Martin & Co., Saltaire. Since meeting Carol Stubbs on day one we have found this company to provide an excellent service for landlords. Prospective tenants are extremely well sourced and vetted and our properties have never stood empty for more than a couple of weeks. The hand overs have always been very efficient and six monthly checks are part of the service once new tenants are in situ.
As we live 200 miles away it is important for us to have piece of mind that issues will be dealt with promptly and effectively when they arise and that has certainly been our experience. All the staff have always been friendly and helpful whenever we have had dealings with them. I have nothing but praise for this company and would recommend their services to any prospective landlord.
Landlord
2nd Dec 2021 (3 years ago)
S C
Carol Stubbs, such an amazing agent. Very professional polite and punctual. She had shown us around at an apartment we really liked. Answered all our questions and put our minds at ease. She’s very responsive and keeps you up to date. Family friendly and helpful. If your looking to rent, buy or sell ask for Carol Stubbs ! She will not disappoint.
30th Nov 2021 (3 years ago)
P North
Excellent service from Lettings Manager Carol Stubbs. She is always ready to offer advice and is friendly and helpful. We have benefitted greatly from her expertise and experience.
20th Nov 2021 (3 years ago)
J Throup
When we were having issues with our boiler, our contact with Martin and Co was professional, speedy and highly helpful. We had our boiler back working within hours thanks to Angela and the team!
Tenant
19th Nov 2021 (3 years ago)
P Webb
Always professional and responsive. They manage my property very well and take the hassle out of being a landlord.
Landlord
17th Nov 2021 (3 years ago)
C Woolley
Great service from Lucy always helps quickly fixed issues thanks Lucy
17th Nov 2021 (3 years ago)
V Jamieson
I have been a tenant with this company for a few years now. Any issues have been dealt with promptly and although very professional, there is also a warm and welcoming feel to the service you receive which I feel is important.Denise and the rest of the team are always available and ready to deal with anything you need as a tenant. This company looks after it’s tenants and not just the landlords like many others. The welfare and rights of the tenants I feel is paramount to this company.
Tenant
17th Nov 2021 (3 years ago)
H Bailey
There is never a problem getting through to our property manager; even if she is not at her desk at the moment we phone, she gets back to us very quickly. Our property manager deals with everything in a very professional way, and skilfully negotiates any potential problems with tenants to arrive at a satisfactory outcome. We feel that our property manager is very much on the same wave length and understands the issues of renting out a property.
Landlord
15th Nov 2021 (3 years ago)
E Roos
Jon Huby has an excellent customer service response and is always willing to go the extra mile .
15th Nov 2021 (3 years ago)
J Daure
Very impressed with Denise Feather at this company. Highly knowledgeable and professional. Handles all my enquiries extremely well and resolves management problems, the few I have had, promptly and efficiently. Cannot recommend Denise highly enough. A true professional in an industry with a lot of mediocrity.
Landlord
12th Nov 2021 (3 years ago)
S Ludlam
I've been using martin and co for a couple of months and they have been really helpful and understanding and professional
11th Nov 2021 (3 years ago)
D Shapton
Honestly the best agency I have dealt with. Lucy and her colleagues are friendly, professional, knowledgable, helpful, dilligent and responsive. No other agency has come near this one in my experience.
10th Nov 2021 (3 years ago)
A Mitchell
Really good service, responsive, friendly, professional and clear communication throughout.
7th Sep 2021 (3 years ago)
R Kettlewell
Very friendly, very attentive staff. Our rental fell through for reasons outside of our control and Denise and the other agents were so empathetic, understanding and flexible. I would definitely rent through Martin & Co in the future and if I was a landlord I would use them in a heartbeat.
30th Jul 2021 (3 years ago)
J Stafford
Angela Nicholson has looked after me so much since I moved in
Nothing has been too much trouble I moved to Haworth after several strokes and can panic about things
The help and understanding has been top quality and never once has a problem not been fixed
I had an issue with a sink in a brand new apartment cracking and she sent out two fantastic plumbers out got it fixed they were professional understanding and did a great job
I’m so privileged to have a professional team at Martin and co to rely on
Can’t recommend them high enough
My health and well being have improved due to there help and support
The company should be proud of Angela and the maintenance team they use
Thanks so very very much
Tenant
30th Jun 2021 (3 years ago)
L Sharp
From the start we’ve had a very good experience with Martin & Co. Samantha initially with the viewing and then Kathryn. We have had a few issues with the flat but Kathryn has been very efficient getting these sorted for us. Communication has been fantastic!
Tenant
28th Jun 2021 (3 years ago)
S Morritt
Highly recommend the team at Martin and Co Saltaire Branch.
On viewing a property I was greeted by Samantha who was very friendly and chatty. She allowed me to take pictures and videos as my husband couldn’t attend that day and gave me all the information in regards to securing the property.
I knew immediately that I wanted the house so I didn’t hesitate to put in the application for it.
Samantha rang me to inform me the landlord wanted to go ahead and I was over the moon.
From then on, I dealt with Kathryn.
She was polite, friendly and would call to keep me updated on the process.
There were a few issues in regards to securing the house and Kathryn helped us with this.
The whole process was easy from start to finish and everything could be done electronically rather than travelling to the office.
I cannot thank Samantha and Kathryn enough for helping us secure our new home.
Highly recommend.
Tenant
23rd Jun 2021 (3 years ago)
R Morehen
Always helpful
21st Jun 2021 (3 years ago)
A hardaker
Just had James do a valuation great bloke knows the market and came up with a good and fair valuation.
Seller
19th May 2021 (4 years ago)
C johnson
Friendly and helpful
19th Mar 2021 (4 years ago)
R Trayhurn
Martin & Co handled the end of tenancy and reletting in a thoroughly professional manner and provided a first class service, offering sensible advice over contentious issues involving tenant's deposit. Well recommended for any landlord, especially one remote from the area.
Landlord
3rd Mar 2021 (4 years ago)
P shaw
I needed my boiler looking at on saturday the 13th February night time, I rang Martin and co and they sent someone to sort it within the hour. My pipes froze and I had no heating or hot water with a 3 year old in the house. Special thankyou to Angela, and I have forgotten the boiler mans name to mention him.
Tenant
15th Feb 2021 (4 years ago)
E Hawkes
Martin & Co have been so accommodating and professional throughout. They have always been helpful and efficient and I have never had any trouble contacting them with queries or problems. Would highly recommend!
4th Feb 2021 (4 years ago)
M Lee
Very helpful
30th Nov 2020 (4 years ago)
J Nowak
Cool
17th Nov 2020 (4 years ago)
R Coates
Can These management people explain to me why the pics of damage in every room is called fair wear and tear by them ? I wait their excuses sorry explination . Also the damage down the walls . If not a cat then this has been damaged by sharp objects , a knife ? . This being the case how is it fair wear and tear ? When first ringing to say keep their bond a rude woman said ... we are not managing your property I haven't seen your flat , I would have remembered ! Some managing property ! Reason the walls and smashed up property are fair wear and tear Martins please ! Bill £385 but ended up £2000 so far excluding smashed light fittings and filthy carpets ext extra ext. Took them to court and feel better about this terrible firm now when reviewing my reviews ! but save yourself a lot of grief ..go elsewhere ! In response to the judges comments ..only tell the truth on their site and you were told by the judge I quote ! You can not tell Mrs Coates what to say or not in her review ,the truth only ..selective truth from this place yet again ...remember what was done to me and I am not aware that the person has infact left . Regards the truthful Ruby
Tenant
27th Aug 2020 (4 years ago)
C Dude
I must say this estate agents are totally unprofessional, Also very rude I highly advise everyone not to use this estate agents !!
31st Jul 2020 (4 years ago)
C wroe
Every one is very helpful. They sold our late Fathets house within a few days . I now need a home to rent so hppefully i will get help again. Staff are lovey. I would recomend Martin +Co Saltaire.
Seller
23rd Jul 2020 (4 years ago)
S Harwood
Brilliant service throughout. From viewing all the way to now and I have lived in my property since Christmas. Not an agent that disappears once you've signed up. Still in good contact today. thoroughly recommended. Hope I dont need to leave my current house for years but if I did would 100% use these guys again.
Tenant
8th May 2020 (5 years ago)
P Chilvers
As a landlord I am currently receiving regular informative updates regarding the operation of the business along with signposts to additional support and advice. Very much appreciated with many thanks to the staff who are working from home at this very difficult time.
Landlord
26th Mar 2020 (5 years ago)
? ????
If the transaction is simple they are good enough to conclude
But if it requires understanding and communication they are incapable
In my case the property was at later stage found to have cracks and had insurance claims hence bank rejected the standard evaluation and demanded structural survey
Structural survey was requested and half payment was agreed if Bank accepts the report - Martin and co agreed - but never got one
Beware - especially first time buyers!
The property has been remarketed without mentioning flaws
- 5 rotten eggs rather than 1 star
Buyer
20th Dec 2019 (5 years ago)
K kev
Would not recommend anyone to use Martin co saltire as for 6 months we had to fight for holes in the roof to be repaired and damp to be resolved 3 different times they had to come out to fix radiators and just bodged them up and just left me with a damp and run down house and then at the end of all this they charge me for dehumidifiers they had took back and refused to admit this so I ended up having to pay out for them aswel as trying to charge for issues that was made up and cleaning the house even though I had provided proof of a cleaning company doing this just as I left and dps agreeing that the house was perfectly fine
Tenant
12th Dec 2019 (5 years ago)
M Dalton
Great service! Me & my partner were first time buyers and needed alot of guidance. Gill and the rest of the staff were first class and helped us the whole way. Could not recommend them enough!
Buyer
4th Dec 2019 (5 years ago)
M Couzens
Gill and Charlotte at the Saltaire branch were absolutely brilliant. They were professional, friendly and very supportive in selling my two properties. MANY THANKS :-)
Seller
10th Oct 2019 (5 years ago)
M Annand
Great service by the team. Which helped me to complete the process smooth and move in on time. Thanks
Tenant
1st Oct 2019 (5 years ago)
G Reardon
Unfortunately the market wasn't able at this time to come up with a property that fit my needs and budget but I couldn't fault the help I got from Martin & Co in Saltaire. I would go back to them first if I thought the Saltaire area was where I should be looking. Really pleasant and professional - and didn;t complain when I was late for a viewing!
30th Aug 2019 (5 years ago)
A Churchman
Had a very good experience with Emma, who was very patient and accommodating with my to-ing and fro-ing with booking times. Very flexible and quick responses. A breath of fresh air compared to a lot of the estate agents in the Leeds area!
30th Aug 2019 (5 years ago)
P Jowett
Gill and the team were very friendly and helpful throughout the whole process of selling my house. Would not hesitate about using them again in the future.
Seller
29th Aug 2019 (5 years ago)
G Kippers
Martin and Co. are brilliant and a breath of fresh air in their approach. Angela has been wonderful throughout the process of selling our house, from taking stunning photos to really going over and above to help us out, she's delightful to deal with. We bought the property from Derren and Gill several years ago, a process through which they were both incredibly supportive, well-researched and knowledgeable. Always direct with us they were back-and-forth on the phone giving building recommendations to get everything in place quickly and making the experience pleasant in tough circumstances. It has been great going through Gill again this time. We would highly recommend Martin and Co to anybody in Saltaire looking to sell their property and wanting to feel they are in safe, accommodating, efficient hands. We had valuations ranging widely from several estate agencies and have been following the local market closely for some years. We felt that Martin and Co.'s valuation and strategy was well developed to suit us right from the off.
Seller
21st Aug 2019 (5 years ago)
A Dalton
Staff were very helpful
12th Jun 2019 (6 years ago)
P Kipanka
These guys rent a house to a man that has stood and threatened to beat up a lady in her 40s that has had below the knee amputation on both legs due to sepsis , because he was screaming and threatening his girlfriend that much she knew, she had to go help the poor girl. 4 houses in a row, 3 bought, 1 rented, 1 has moved out and left house empty, 1 has house on market desperate to leave, and the poor disabled lady just dreams of it not happening. There tenant last night parked on my drive, he wouldn’t answer the door, to move it, I parked my van at bottom of drive, I woke up this morning to my passenger side window smashed and my van rolled into a wall!!!! This company are happy to have unemployed no mark losers claiming benefits and ruining people’s lives.
11th Nov 2018 (6 years ago)
F Settle
Been with them 8 months, ended up with 13 visits so far, for different reasons. Took 7months to fix lights,
Todays saga, our kitchen cupboards have fallen down, theyve sent someone to remove the cupboards but arent sending anyone to replace them until next tuesday, because they have a single contracter.
They hang up on you, talk down to you and act like theyre doing you a favour letting you live there, despite the fact that you're paying £600+ rent per month.
They are without a shadow of a doubt the worst estate agents ive ever been with.
Additionally- in one of the previous responses to reviews, they said they always provide an inventory, we never got one,so i would query this.
Tenant
26th Oct 2018 (6 years ago)
R coates
Still waiting for deposit from this terrible firm ,am into another months wait for money towards a flat that was trashed by a tenant and I Should get the deposit to assist in repairs but not from this letting ? Agent who have no idea what properties they are managing who denied even letting it ! and have been terrible from day one ! Have reported them and sought advise as to where we go from here ! Will keep you all informed
Latest
DPS say that they will only deal with Martin's regards our getting the deposit back for a trashed flat which we should legally receive towards Martin's failure to look after our flat .Martin's say they that they will not deal with us as we were rude when they stated they didn't look after our flat ,even though they were wrong and rude ! So we have had taken from us £500 towards over a thousands pounds of damage even though this is illegal ! I will continue to keep you informed as this case progresses .thanks all
Landlord
15th Oct 2018 (6 years ago)
M Morton
I recently moved and the flat I wanted was through Martin and Co. I couldn’t fault their customer service to me as a tenant. First rate, friendly staff and professional service.
Tenant
30th Mar 2018 (7 years ago)
B Fletcher
Martin & Co - Bradford. Absolutely total load of rubbish, The staff are anything but professional, communication skills are non existent. They lie through their back teeth, never call back, make you out to be liars.
On going issues with the state of the property, never get the builders in to rectify problems and just make excuses. They treat you like a child and talk down to you, very condescending to say the least, Happy to take your money and talk nice until something goes wrong.
Avoid at all costs and go to a professional Estate/letting agency.
Feel free to listen to a recording Ive made from a phone conversation with someone called Denise then decide if you want to use them. Just ask.
Tenant
17th Jan 2018 (7 years ago)
D Bostock
Lovely team!! Sam was very helpful in answering my many questions and getting the moving in process done in good time!
Tenant
27th Jun 2017 (7 years ago)
J Battersby
A first class experience in a daunting world of renting. The team at Martin & Co. are friendly; knowledgeable; understanding and helpful.
Tenant
15th Jun 2017 (7 years ago)
L Morrow
Usless and they do there best to rip you out of your bond make sure you take pics with dates on when u move in and out slow repairs i didn't have dates even though i had pictures they wouldnt take them because of no date
Tenant
28th Mar 2017 (8 years ago)
S Harrison
Martin and co have always been very helpful and co-operative and just recently I had a query that needed dealing with and Denise Feather was brilliant not only helpful but so efficient thanks again Martin and co excellent customer service throughout
Kind Regards
Sharon Harrison
19th Jan 2017 (8 years ago)
D Drewe-Martin
I would highly recommend Martin & Co estate agents if you are selling your property. We initially went with an online estate agent (we thought we’d save some money); however, after a few months of our house not selling we decided to bite the bullet and switch to a high street estate agent. We researched and met with a few but where Martin & Co stood out was the work and effort they put in prior to meeting with us for the first time. Gill (from Martin & Co) really did her homework prior to visiting – I was really impressed. She knew exactly what we were selling, how the market was doing around us and gave sensible, reasonable suggestions on how we could improve our sale. She had gone through our online estate agents particulars in detail and highlighted various parts. Her attention to detail was brilliant. I immediately felt comfortable.
Following deciding to go with Martin & Co we were assisted all the way, continuingly being kept up to date with what would happen next and when, and these things actually happened (it’s easy to promise but the real test is to deliver). Although we were selling from afar we were kept fully up to date on viewings, feedback and how things were progressing. We had various viewings (online agent only got us one viewing) and within a month of being live we had an offer.
It didn’t stop there. Throughout the selling process Gill was a great “middle man” assisting when communications fell short between solicitors and ensuring both parties were up to date on where we were. I felt comfortable knowing Gill was there. She was actually the first person I contacted post our house completing!
Martin & Co made what could be a scary, complicated, lengthy process a really smooth, enjoyable experience – they were all really superb. Yes online estate agents are cheaper but they are not local so do not know the local market. They can’t target particular individuals (high street agents can e-mail out that a new property has come on the market, online agents wait for you as a buyer to search it out). It’s just that interaction and having people contact. It’s is definitely worth paying that bit more to have peace of mind you are in good hands - with someone who knows the area, and is more proactive. These latter two online estate agents just cannot give. I highly recommend Martin & Co to others. It really was a pleasure working with them and I am so glad we switched to them.
Seller
13th Dec 2016 (8 years ago)
J Flavell
Efficient and friendly. Grand service.
6th Dec 2016 (8 years ago)
S B
The staff at Martin & Co (Saltaire) have been really superstars over the past 7/8 years it has been my pleasure, as a landlord, to have dealings with them. Folks like Carol and Sukhbir especially have always been courteous, helpful and always good fun to chat with, even when something has needed attention. Take a bow, one and all, is my advice!!
Landlord
10th Nov 2016 (8 years ago)
A Woodrow
Martin & Co offered an incredibly efficient, professional and personable service undertaking the sale of my Yorkshire home. It was an entirely stress-free process, I felt communicated with all along the way and I would recommend them unreservedly.
Seller
21st Oct 2016 (8 years ago)
K Russell
What more can I say....Accommodating & Amazing Team.
This amazing team of well dressed, smart, polite and very professional people helped my family member move in to a lovely clean and modern property.
Carol understood exactly what we were looking for in a property, from our very first telephone call, she couldn't have done much more ,Carol found the perfect house.
Sophie had no problem answering all our questions straight to point and in a knowledgeable polite manner.
Charlotte explained very clear how all the administration worked. The turn around time was better than they anticipated, between herself and the accounts dept they obviously work extremely well together.
The team made everything very clear to how they process each application, this didn't take long at all.
I would highly recommend that you visit Carol and the team at Martin & Co.
It was perfect for parking at the side of their building and NO long- hold waiting on their telephone...A clear voice at the end of the phone.
Thank you
Tenant
11th May 2016 (9 years ago)
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