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  1. Home
  2. Reeds Rains - Hazel Grove
Reeds Rains - Hazel Grove Logo

Reeds Rains - Hazel Grove

159 London Road, Hazel Grove, SK7 4HH
Reeds Rains Hazel Grove are an estate agent in Stockport. They mainly list properties in SK2, SK7 and SK6. Over the last 6 months, they've listed 59 properties, with 16 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Reeds Rains - Hazel Grove Reviews (215)

Have you used this agent?
  1. 89% 5/5 Stars
    89%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 6% 1/5 Stars
    6%
All (215)
Seller (32)
Buyer (25)
Landlord (33)
Tenant (38)
General (87)

P Taylor

5/5 Stars
We would like to thank all of the staff at Reed Rains Hazel Grove for their help with letting our property. Dean for his knowledgable and professional advice, Bryce and Rebecca who have kept us up to date with the progression of the let and have responded swiftly to any requests we have made of them. We have a long and positive history with Dean and his team and they have exceeded our expectations once again.... Read more
Landlord
29th Oct 2024 (16 weeks ago)

J Jackson

5/5 Stars
Just completed on my house purchase dealt with dean and Sophie the whole time Cannot thank them enough for everything they have done specially dean (sorry Sophie :) ) They went above and beyond for me the whole time always there when I needed reassurance or guidance mainly calming down, I am very thankful for everything you guys have done Thankyou again... Read more
Buyer
25th Oct 2024 (16 weeks ago)

L Latimer

5/5 Stars
I was extremely impressed by Dean, the manager of Hazel Grove regarding my mum’s recent house sale. Both Dean and Nick went above and beyond to find the perfect buyers for mum’s house and ensured that she was kept updated throughout the process. The sale went through smoothly and I cannot recommend the team at Hazel Grove highly enough. Thank you!... Read more
Seller
28th Aug 2024 (25 weeks ago)

J Slater

5/5 Stars
Fantastic service from dean and the team,highly recommended... Read more
27th Aug 2024 (25 weeks ago)

P edwards

5/5 Stars
Many thanks to Sophie for all her helping getting the purchase of the property I was buying.... Read more
Buyer
19th Aug 2024 (5 mo. ago)

B Lanigan

5/5 Stars
Very impressed with reeds rains at hazel grove especially Dean the manager who has been brilliant from the start. I am landlord and the exceptional service I have received from him I really do thank dean what an asset to reed rains. Also would like to thank Rebecca and Nick who have also been great through the process with my brother selling his property. Highly recommend.... Read more
Landlord
10th Apr 2024 (10 mo. ago)

C simon

1/5 Stars
Had rented a property through reeds rains. Unfortunately we are very unhappy with there service especially the maintenance team. Nothing has been rectified by them during our stay. Not even responded back to the issues raised. Not recommend to anyone... Read more
Tenant
14th Mar 2024 (11 mo. ago)

G Bayes

5/5 Stars
We sold my mum’s house through Reeds Rains and would definitely recommend them. From the moment we met Dean Brandreth, he put us at ease. From putting the house on the market to selling it was seamless. Dean kept us informed throughout and any questions we had were answered quickly. Thank you!... Read more
Seller
8th Mar 2024 (11 mo. ago)

J Watson

5/5 Stars
We recently purchased a property through Reeds Rains, Hazel Grove. The process was painless, they were accommodating with viewings and we were kept well-informed throughout. Dean and Nick were both fantastic. I would highly recommend this branch.... Read more
Buyer
14th Dec 2023 (1 year ago)

Rachel

5/5 Stars
Recently used Reeds Rains to sell our house. Dean was great throughout the process and went above and beyond to ensure everything went as smoothly as possible. Thank you!... Read more
Seller
4th Dec 2023 (1 year ago)

S king

5/5 Stars
I recently used Reeds Rains HG to source a tenant for my property earlier this year and have to say they were superb. Sophie who was my designated contact at RR Hazel Grave was very professional throughout the process and answered every question I had promptly. Craig the branch manager was also in contact with me regularly and was also very professional. I would definitely use them again when the time comes and have no hesitation in recommending this service.... Read more
Landlord
7th Aug 2023 (1 year ago)

J Richardson

5/5 Stars
Very pleasant experience dealing with Mathew, Sophie and the letting team. Unlike any other experience I have had with a letting agent, very impressed and happy with the service and personal touches.... Read more
12th Jul 2023 (1 year ago)

K Butler

5/5 Stars
Mathew has been so helpful to my daughter, who has health challenges and is in need of temporary accommodation whilst her house is being remediated after a flood. He took time to understand her needs and has been honest about the extremely tight rental market. This has helped to manage our expectations. He has also offered to speak directly with our insurers to explain how much competition there is here and what this mean in relation to the uncompetitive offers that they are making. A truly empathetic and genuine guy.... Read more
Tenant
16th Jun 2023 (1 year ago)

L Gawthorpe

5/5 Stars
I would like to take the time to just say a massive thank you to Matt who has been a superstar throughout our whole process of getting our house! He was very helpful and so full of knowledge it was amazing! Made the whole experience as stress free as possible always kept in contact with updates and how we was going. So friendly and easy to talk to! Thank you Matt you really are amazing at your job!... Read more
Buyer
13th Jun 2023 (1 year ago)

S Lyon

2/5 Stars
Disappointed with the service in selling our property. We chose Reeds Rains as we had a really positive first experience with Elly, however as soon as we agreed we were passed to other people and didnt deal with Elly again. When viewings were going ahead the first day the person who did the viewings was late. Throughout the whole process they were barley in contact to ask where everything was up to with our seller finding an onward purchase etc. We also had feedback they were rude to our buyers solicitor, who were just doing their job of chasing where everything was up to. On the day of competition we were waiting for them to send their invoice to our solicitor, which resulted in us, our buyers and our solicitors all having to chase them to send through so the sale could be completed. Called us on the day to say I believe today is completion day after we had already handed keys to our buyers and left the property. If our buyers and I hadn't had each others numbers to discuss directly, the whole process would have taken a lot longer! Unfortunately after this experience will not use again in the future.... Read more
Seller
7th Jun 2023 (1 year ago)

H So

5/5 Stars
Wayne and Nick are brilliant!... Read more
25th May 2023 (1 year ago)

P Imlnf

5/5 Stars
Decided to let my property out as i was moving in with my partner. This was my first experience with letting a property. I called Reeds Rains in hazel grove to book a valuation and spoke with a lovely person called Sophie who advised me on all my options and was extreamly helpful. Craig arrived at my house within the week to do my valuation. He was an absolute star explained everything I needed to know and talked me through ever step. The following day I received a call from Matt who started planning a date for viewings for me. Again was incredibly informative and helpful, viewing went ahead a few days later. Matt found me the perfect tenant I couldn't ask for a better service. Thank the whole team at Reeds Rains for there incredble work with my property I would 100% reccommend using them and I will be using them for future lets. Thank you... Read more
Landlord
19th May 2023 (1 year ago)

M Mintoff

5/5 Stars
Had a great agent who was understand and went above an beyond to make this as easy as possible. Thanks matt... Read more
28th Apr 2023 (1 year ago)

R Booth

5/5 Stars
This review is for Wayne at Reeds rains Hazel grove. We just wanted to take a minute to thank you for your services on Saturday. You were honestly such a breath of fresh air and stand out from all the other estate agents who have shown us around previous properties. From first impressions you made us feel at ease and very welcome. Your appearance was impeccable, your polite and positive manners, collectiveness and kind energy and most importantly your delivery of information was second to none. We really liked that you had the information ready and you came forward with it before us even needing to ask. This makes a drastic change from our past experiences, hence why we feel the need to praise you on your outstanding work. I wish we could book you for any future viewings (although hopefully we wont need any), but being serious I would recommend you in a heart beat. You’re definitely a master of your craft so thank you again for making our viewing so seamless. When the day comes and we have our own property to sell we would want you to represent it. We left the viewing liking you nearly as much as the house itself. We wish you all the best in the future. Rachael & Jack... Read more
17th Apr 2023 (1 year ago)

J Potpatsy

5/5 Stars
Excellent customer service by the rentals team from start to finish. Will definitely use them again for any future let's after having poor service from other estate agents. Craig and Mat were knowledgeable and had excellent customer service throughout the process! Thanks for all your hard work!... Read more
Landlord
14th Apr 2023 (1 year ago)

Elizabeth

5/5 Stars
Wayne Scott and Nick Davenport-Clarke were extremely helpful and professional during my recent house purchase. I was a first time buyer and they kindly guided me through the process, with speedy updates on any developments, making the whole experience a great one - thank you both so much!... Read more
Buyer
10th Mar 2023 (1 year ago)

A PATEL

5/5 Stars
Really excellent service and outcome provided by Laura at the Hazel Grove Branch in taking over a full letting management service after my previous agent left both my tenant and I high and dry without notice and stopped communicating altogether. RR professional and cooperative letting agency.... Read more
Landlord
27th Oct 2022 (2 years ago)

J Sargeant

5/5 Stars
Reeds Rains (Elly Roberts) made the selling of our parents property a very smooth transaction. From the initial valuation to completion of the property, we were kept very well informed regarding each stage. Calls/emails were always returned promptly. Cannot fault them. Would highly recommend.... Read more
Seller
17th Oct 2022 (2 years ago)

A Qureshi

5/5 Stars
Their team is there when needed. They always respond positively whenever I need help during my recent property purchase via Reed Rains Hazel Grove branch. Totally recommended state agent in this area. Hoping to deal with them soon again.... Read more
Buyer
21st Sep 2022 (2 years ago)

S Gupta

5/5 Stars
Really thankful to Alaysha Brown for all her kind and timely support. She handled all my conversations with the landlord, negotiation, price, etc. Very professional and at same time understanding. Highly recommend to all Reeds agency and if you happen to get Alaysha Brown as your letting agent, consider yourself blessed. Thank you Reeds for your good support :) Look forward to take your support on future housing - buying or renting1... Read more
2nd Sep 2022 (2 years ago)

J Jones

5/5 Stars
Helped me greatly in the process of selling house... Read more
22nd Jul 2022 (2 years ago)

A Doogan

5/5 Stars
A great stress free process. Alaysha was lovely when viewing our property and has kept in touch during every step of our move. When visiting the office, staff were welcoming and chatty. It has been a great experience. Thank you.... Read more
14th Jul 2022 (2 years ago)

C Bates

5/5 Stars
Lovely team. Perfect customer service and speedy! Big thanks especially to Dylan and Alaysha. The best!... Read more
27th May 2022 (2 years ago)

B Caciari

5/5 Stars
We had a great experience renting a house with them. Customer service is very good, they are attentive and friendly.... Read more
Tenant
26th May 2022 (2 years ago)

L (Thingy)

5/5 Stars
Alaysha was great help for us when we moved into a new rental property. Always quick to communicate and transparent about what was going on with their/the landlords side of things.... Read more
Tenant
9th May 2022 (2 years ago)

M Hanson

5/5 Stars
I have been very impressed with Reeds Rains Hazel Grove for the service provided for both the rental and sale of my property. They have been amazing throughout and very efficient which has made the whole process so easy. The communication has been great and Dean has been so helpful. I highly recommend Reeds Rains Hazel Grove and would definitely use them again if needed in the future, they really have been fantastic!... Read more
Seller
26th Apr 2022 (2 years ago)

L Robinson

5/5 Stars
I can't recommend Dean at Reeds Rains enough! We recently bought our first home via Dean and without a doubt he was the most helpful person in this process. He was in constant contact, kept us up to date with how things were moving whether it be big or small details, and also helped with answering our never-ending questions. It’s really felt like he was fully invested in our house buying journey was. I'm not sure who was more excited about us picking up the keys (it was me) but I would highly recommend Dean at Reeds Rains if you are buying or selling your house.... Read more
Buyer
8th Apr 2022 (2 years ago)

J p

5/5 Stars
The services are really appreciated and fast. The staffs are good and providing excellent service.very good experience. Thank you so much.... Read more
21st Mar 2022 (2 years ago)

J Meikle

5/5 Stars
Dean and his team at the Hazel Grove branch have been fantastic all the way through the selling process we could not recommend them enough. Many thanks again Kirk & Julie... Read more
Seller
20th Mar 2022 (2 years ago)

A Dolan

5/5 Stars
Thank you for your service Alaysha, lovely polite lady... Read more
18th Mar 2022 (2 years ago)

S Lloyd

5/5 Stars
I cannot recommend Dean and his team enough, they made the whole process very easy and stress free. Louis kept in touch with me throughout the process and was very proactive in keeping everything moving. Fabulous service from start to finish.... Read more
18th Mar 2022 (2 years ago)

J Hoyle

5/5 Stars
Great service by this great company! Made the moving procedure easy. Alaysha Brown and Georgia couldn’t have helped more. Alaysha was very quick to respond to any questions I had and kept me fully informed of the progress. Can’t thank you enough. Highly recommended!! Thanks guys.... Read more
15th Mar 2022 (2 years ago)

H Yourself

1/5 Stars
Definitely the worst estate agency in Hazel Grove without any hesitation. Over 4 years back when proceeded to rent a flat, they did not had the key for property when went for viewing. After 4 years now in 2022 my friend spent nearly £500 for 2 surveys and the vendor withdrew from sale in the last stages of completion without provide any reason. The agent does not even bother to find the reason for withdrawal. Avoid them without any second thoughts.... Read more
11th Feb 2022 (3 years ago)

J Jones

5/5 Stars
Excellent staff... Read more
9th Feb 2022 (3 years ago)

C Jones

5/5 Stars
I can't recommend Reeds Rains enough. We did not sell our property through Reeds but really wish we had! Reeds were involved in our chain as they were the estate agents who we were purchasing our house through. And the care and attention they gave to our case was amazing. I would be recommending them over the estate agent we did sell through 100%. I ended up asking them more questions than the others due to incredible different in customer service. Dean and Samantha were so great. Nothing was too much trouble and they were the lights in our house selling and buying process - thank you!... Read more
Buyer
31st Jan 2022 (3 years ago)

B benson

4/5 Stars
Reeds Rains team was very helpful to find a new house for me. They were very prompt and professional. I would like to thank Alaysha Brown who was very friendly, responsible and approachable when dealing with my application. I'm so impressed with their service.... Read more
20th Jan 2022 (3 years ago)

R lonsdale

5/5 Stars
We had fantastic service from everyone we dealt with. Alaysha was the main person who dealt with our move into a rented property and made things a lot easier than it could of been. Very professional and quick to respond to any queries we had dealing with reeds rain or the land lady. Much appreciated!... Read more
Tenant
14th Jan 2022 (3 years ago)

H Dodd

5/5 Stars
Very very happy with my experience with reeds rains, from contacting it only took a couple of weeks to get us settled in our new home! Tom was amazing at setting everything up with us so we didn’t have to worry about anything! He was amazing! Also dealt with Laura and Dean who have also been amazing in this process! Thank you Tom and the team!... Read more
23rd Dec 2021 (3 years ago)

Nicola

5/5 Stars
We have had quite a rollercoaster of an experience with our house purchase, with it falling through before eventually getting the house we loved back again! Throughout a very stressful 9months Dean & his team have been extremely helpful and supportive along the way. We came across many agents through our many viewings and Dean was the only agent who really listened to what we really wanted and felt like he really wanted to find us the right home! Without a doubt we would recommend Dean and the Reeds Rains team at hazel grove and will definitely be using only him when we come to move in future. Would recommend to anyone wanting a true professional estate agent! Thank you!... Read more
Buyer
19th Dec 2021 (3 years ago)

S Nair

5/5 Stars
I would like to recommend reeds rains to all, because they are very professional and responsive. I convey my sincere thanks to Ms Laura & Ms Alaysha to help me through out my journey????????????... Read more
18th Dec 2021 (3 years ago)

J Robinson

5/5 Stars
I cannot thank Lewis Holland from the Hazel Grove branch enough. He helped make the whole process efficient and trouble-free. It was a pleasure to work with him.... Read more
9th Dec 2021 (3 years ago)

M Thomas

5/5 Stars
Dean and the team at Reeds Rains Hazel Grove are a pleasure to sell with. Our valuation was fair and the communication from the team has always been professional and prompt. Would thoroughly recommend Reeds Rains Hazel Grove if you are looking to sell your home!... Read more
Seller
8th Dec 2021 (3 years ago)

D Tink

5/5 Stars
Dean and Sam and their amazing team, were fantastic from start to finish. Always kept us up to date and informed every step of the way. Nothing was too much trouble. I could not have asked for a better service, The friendliness and approachable ways made it hassle free. 10/10 every step of the way. You guys really have been incredible xxxxx????... Read more
5th Dec 2021 (3 years ago)

S Yip

5/5 Stars
We have had a very good experience with Reeds Rains when compared to our experience with other agencies. Louis was very professional.... Read more
1st Dec 2021 (3 years ago)

D Moss

5/5 Stars
Lewis was great help in setting me up an appointment and I had the appointment the day later, would definitely recommend... Read more
1st Dec 2021 (3 years ago)

S Keane

5/5 Stars
I have nothing but praise for the way Lewis Holland at Reeds Rains handled the sale of my home. They were professional, willing to advise and explained what I didn’t understand. I felt as is I had a helping hand every step of the way. This is the second time I’ve used Reeds Rains at Hazel Grove and would have no hesitation in recommending them.... Read more
Seller
1st Dec 2021 (3 years ago)

F Tucker

5/5 Stars
Dean has guided our recent sale with absolute professionalism and has always had a detailed overview of where the buyers are in the process. Excellent communication all the way through and always a positive and helpful manner. Highly recommended along with all the staff at the branch who have always been helpful and well informed.... Read more
Seller
12th Nov 2021 (3 years ago)

T Scott

5/5 Stars
We had only good experiences with Reeds Rains during our time buying our first home. They were there to offer advice and help us along with the daunting prospect of buying our first house; especially when everything was so new for us. A huge thank you to Dean who was so friendly and helpful. We cannot recommend them enough.... Read more
Buyer
10th Nov 2021 (3 years ago)

A Peacock

5/5 Stars
Very good efficient and personable staff and very good service... Read more
4th Nov 2021 (3 years ago)

D Owens

5/5 Stars
It has been a pleasure dealing with Laura and the team at Reeds Rain in Hazel Grove. They were all very efficient, professional and easy to deal with. Thank you.... Read more
25th Oct 2021 (3 years ago)

K Shaw

5/5 Stars
Always sort out my rental questions and problems... Read more
Tenant
19th Oct 2021 (3 years ago)

X Wareing

5/5 Stars
I would just like to say a massive thank you to Tom! Very professional service from him, and he got me set up with details and pointed me in the right direction to a brilliant mortgage advisor. You were fantastic Tom, thank you!... Read more
Buyer
18th Oct 2021 (3 years ago)

S sreelal

5/5 Stars
Thank you so much Reeds Rains family to help us to get a property so easily. I would suggest this agency for everyone, who is in search of houses... Thanks a lot... especially Alaska and Tom.... Read more
Tenant
13th Oct 2021 (3 years ago)

S Wong

5/5 Stars
Good service... Read more
8th Oct 2021 (3 years ago)

G Niekerk

5/5 Stars
Alaysha has been very helpfull and always friendly. She was also quick to deal with enquiries. Thank you very much for your excellent service.... Read more
2nd Oct 2021 (3 years ago)

F Warraich

5/5 Stars
We came across Reeds Rain (more specially Dean) when we bought our house and he was brilliant in helping ensure that we bought it by keeping us informed proactively and chasing the stragglers during the conveyancing process. Now that we are selling the house we knew we wanted the same agents to help us sell hence why we returned to Reeds Rains (who also offered a very competitive rate). As we know, buying and selling a house is an emotive process and Dean (now Branch Manager) along with his great team are here to guide us and help us. Dean's dream team( including Tom and Lewis) have been very patient and understanding and treated my house with care while showing prospective buyers around. More importantly they're willing to listen to all we have to say and making us relaxed and informed along he way. Keep up the good work!... Read more
Seller
27th Sep 2021 (3 years ago)

J Jones

5/5 Stars
Dean, Sam and the team at Hazel Grove are wonderful. To sell our house after 50yrs was a big wrench and very stressful. From the very first visit to value our house, Dean was very professional, yet friendly and approachable. I always felt that I could call him or any of the team at any time, if I had any worries or questions about anything, which I often did! They would reassure me and deal with it straightaway, which was very important to me. Communication was amazing, as emails were answered quickly and phone calls always returned when promised. I really can't find any fault and would give them more stars if I could. Well done to the team at Hazel Grove with Dean at the helm!... Read more
Seller
26th Sep 2021 (3 years ago)

L T

5/5 Stars
Even though RR were not our agents, Dean and his team were fantastic in assisting us with the purchase of a property sold through them. They always returned our emails/calls and were instrumental in guaranteeing our sale went through, before the stamp duty holiday ends next week. Cannot thank them all enough for their due diligence and cooperation. We wish everyone at Hazel Grove all the success for the future... Read more
Buyer
24th Sep 2021 (3 years ago)

M Mucha

5/5 Stars
Very helpful and supportive - even in a bit unusual situations.... Read more
24th Sep 2021 (3 years ago)

K Ray

5/5 Stars
Highly recommend, Can't thank the team enough they have helped me massively in the process of renting a new property especially Alaysha who has been amazing and kept me up to date throughout. Thank You!... Read more
Tenant
24th Sep 2021 (3 years ago)

A Lloyd

5/5 Stars
HIGHLY RECOMMEND We have just sold our property with Reeds Rains and could not be more pleased with the gold star service we received from Dean! Dean is full of knowledge and well up to date on the latest topics in real estate and the local market. He is well connected and is able to pick up the phone and resolve any issues quickly and efficiently. He is realistic and honest, persistent when needed, manages your expectations and has a great pricing strategy. Above all else, he is who you need to sell your home, he is engaging, friendly and is ALWAYS available. He is passionate about what he does and that really shines through! I can’t thank you enough for selling our home – between solicitors and buyers you kept us sane! THANK YOU DEAN!... Read more
Seller
17th Aug 2021 (3 years ago)

C Hughes

5/5 Stars
I'm currently purchasing my first house, Dean and all the team at Reeds Rains have been absolutely wonderful. From first arranging to view the house to completion. Always friendly, very conscientious, quick to respond. Couldn't wish for a better team. Highly recommend! :)... Read more
Buyer
16th Aug 2021 (3 years ago)

M King

5/5 Stars
From the start of our application, Laura was amazing. She always responded so fast to emails and helped us out with everything. She’s amazing at what she does, and we were very lucky to have had her dealing with us. Thanks Laura!!... Read more
Tenant
5th Aug 2021 (3 years ago)

B Christie

5/5 Stars
I don’t normally write reviews but, the service we have received from Dean at Reeds Rains Hazel Grove has been outstanding! He has made buying our first home the best experience it could be! He was extremely fast at replying to my emails, no question was stupid and he put my mind as ease on many occasions, extremely professional and super friendly. I could not rate them high enough. Thank you Dean and the Team.... Read more
Buyer
5th Aug 2021 (3 years ago)

A Lo

5/5 Stars
We just rent a very nice property. Thank you for your help... Read more
Tenant
2nd Aug 2021 (3 years ago)

K Lau

5/5 Stars
Wonderful service, and very helpful and kind to help to look for the dream house!... Read more
22nd Jul 2021 (3 years ago)

S Aspin

5/5 Stars
Chris was excellent. We didn't put our house on market as yet .but when we do we shall definitely be using him .... Read more
21st Jul 2021 (3 years ago)

H Booth

5/5 Stars
We have recently and for the first time let our home. Both Laura and Alaysha gave great advice backed up with speedy & helpful responses to the many questions we had. We were very happy and confident in the way they guided us through the process... Thank you!... Read more
Landlord
19th Jul 2021 (3 years ago)

A Pettitt

5/5 Stars
Recently i had a valuation on my property by Reeds Rains. I was very impressed by the way Dean handled the appointment. He was polite, friendly, reassuring and extremely knowledgeable. Also there was no ‘hard sell’ which was refreshing. Thank you Dean.... Read more
15th Jul 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Dean, Nathan, Sam and the team were excellent. Exrtremely efficient and professional and I would recommend them to anyone.... Read more
Seller
5th Jul 2021 (3 years ago)

T Fletcher

5/5 Stars
Although I have only just let my property through Reeds Rains so far I'm very impressed with the service. Laura particularly has made what I anticipated being a complicated process very easy with her great communication skills. Thank you RR.... Read more
Landlord
1st Jul 2021 (3 years ago)

S Sawyer

5/5 Stars
From the moment dean came round to value the property he was just amazing ways on hand to help and advise,i couldnt have got through the sdle without dean, he is an absolute credit to reeds rains goes above and beyond to help and support you, would highly reccomend selling through reeds rains hazel. Well done dean, amazing friendly young man.... Read more
Seller
29th Jun 2021 (3 years ago)

P Diop

1/5 Stars
I initially put a 5* rating. However, if I could change it to - 5*, I would. At the begining and during tenancy, they were all nice people. However, 9nce my tenancy ended, they turned into nightmares and trying to rip me off. They claimed almost £800 of damages based on lies, as they knew that I rushed when I was moving to their property and did not even check/see the inventory. But thanks to Zero deposit who stepped in and reduce their claim by more than £500. They were claiming for things that was never there to start with and I sent them emails they never replied to (unmike before and while I was their tenant when they reply to emails the same day). To sum it up, do not be tricked with their amazing behaviour before or while you are their tenant, zs they will turn into monsters when that tenancy is done, just like they did with me. Will never recommend them, let alone using them again... Read more
Tenant
6th Jun 2021 (3 years ago)

D Lakhani

5/5 Stars
As always, excellent service from Laura, Alaysha and all at Reeds Rains Hazel Grove. The really couldn’t be more helpful Thank you!... Read more
4th Jun 2021 (3 years ago)

E Mcdermott

5/5 Stars
Would definitely use reeds rains again if I need to they are such a lovely team and great customer service and great communication and very efficient Thankyou from the winders xxx... Read more
30th May 2021 (3 years ago)

JeSuisGiu

5/5 Stars
The absolute best! I’ve been in contact with many agencies for the past 6 months but the team at Reeds Rains Hazel Grove are the most efficient, professional and the friendliest out there. I was really struggling to find a place to rent through other agencies but as soon as I first contacted Laura, all the process from the start was so easy and straight forward. Laura is the nicest agents I have came across, really understood my situation and nothing seemed to be too much of a problem. The whole team is fantastic and are way beyond 5 stars rate. I’m so excited for my move-in day, thank you so much Reeds Rains you are amazing! GF x... Read more
Tenant
26th May 2021 (3 years ago)

R Mottram

5/5 Stars
I have just rented a flat from reeds rains witch was a simple process and very helpful staff by laura and alaysha i recommend this estate agent... Read more
Tenant
14th May 2021 (3 years ago)

S sam

5/5 Stars
Good and friendly service...... Read more
6th May 2021 (3 years ago)

S Panjeta

5/5 Stars
Laura and the lettings team are fabulous! Just having completed on a tenanted property with a very difficult vendor - Laura and the team made an unnecessarily stressful process bearable, through professional advice and humour. Laura and her lettings team were extremely helpful, due diligence is second to none, giving me the confidence to take on a tenanted property. They are my agents of choice for rental, very highly recommended. I am looking forward to a long and fruitful relationship. A big thank you to Dean as well, who acted as a go-between when it looked like the sales process may fall through.... Read more
Buyer
30th Apr 2021 (3 years ago)

L Adshead

5/5 Stars
Moving is a very stressful time for anyone, but I am cannot give enough credit to Reeds Rains for their help with my recent move. Alaysha was incredibly helpful and patient throughout the whole process, and we are so happy with our lovely new home... Read more
20th Apr 2021 (3 years ago)

P Patel

5/5 Stars
Great service, easy professional purchase process then tenanted very quickly upon completion. Very happy with the service.... Read more
Buyer
19th Apr 2021 (3 years ago)

C Shelmerdine

5/5 Stars
Lovely people to deal with very helpful... Read more
9th Apr 2021 (3 years ago)

G Cooper

5/5 Stars
If I could give more than 5 I would! I can not fault the staff at Reeds Rain, so friendly and very professional. Everything was handled as quickly as possible and the team was very responsive. Just want to say a massive thank you to Dean, Sam and the team for everything, you made selling a house a lot easier, even through some difficult parts and covid you was always so caring and managed to keep me laughing. I wouldn't hesitate to recommend your services.... Read more
Seller
27th Mar 2021 (3 years ago)

K Nichol

5/5 Stars
My first time renting a property and Alaysha has been great and has kept me updated every step of the way. Highly recommend Reeds Rains and now looking forward to moving into my new home!... Read more
Tenant
22nd Mar 2021 (3 years ago)

P Burnett

5/5 Stars
Apparently, I can't write multiple reviews for the same business from my Google account so I shall edit this one! There is a new 'star' on the horizon! 'Alaysha Brown' This young lady managed everything for me when my existing tenants gave notice. Alaysha advised me on all of the new legal requirements such as the Electrical installation condition report. An EPC - which was out of date and a Pat certificate for all appliances. She managed everything on my behalf ... as well as finding me a brilliant new tenant, handling all of the background and financial checks, ensuring I should have a trouble free tenancy. She's a extremely pleasant young lady with great communication skills and very efficient. I would recommend her without hesitation. ________________________________________________________________________ Laura Phillips - What a Star! I believe Laura is Lettings Manager for Hazel Grove and I was lucky enough to meet her when I first went in to enquire about them letting my property. She really knows her business and was quick to assure me that I could achieve a rent far in excess of my expectations, once she had viewed the property. She also said that even at this rent the property would be let quickly and indeed it was. She personally vetted the prospective tenants, discovered one that didn't inspire confidence and recommended another that has subsequently proved to be someone who will take care of my property, wants it as a long term let ... and pays the rent bang on time. I can't thank Laura enough and would highly recommend any Landlords should ask for her personally.... Read more
Landlord
13th Mar 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Excellent service rendered by Alaysha and team made our move to the new property so easy.... Read more
Tenant
12th Mar 2021 (3 years ago)

B Homer

5/5 Stars
Dean from Reeds Rains has been amazing and so supportive throughout. We put our house on the market and it sold within one week! Adam has also been fantastic provide updates to us on the viewers. Can not fault anyone I have spoke to at Reeds Rains. Lovely team in Hazel Grove :)... Read more
Seller
11th Mar 2021 (3 years ago)

M Slater

5/5 Stars
I have to say that in particular the letting agent (Alaysha), along with Jake have been so professional and thoroughly accommodating (in connection with our eldest son's first flat rental). I would highly recommend Reeds Rains at Hazel Grove to anyone.... Read more
Tenant
11th Mar 2021 (3 years ago)

K M

5/5 Stars
We recently let a property with Reeds Rains and they couldn't have been more helpful. Our property was only on the market a few days before they secured a tenant! The process was really simple and was helped by how responsive the team were. An experience that I thought would be stressful turned out to be really easy because of them.... Read more
Landlord
9th Mar 2021 (3 years ago)

T Horrocks

5/5 Stars
I recently bought my property with Reeds Rains having sold with a different agent. Throughout the whole process communication from RR was excellent. Staff were extremely helpful and anything they claimed they would do they did. I doubt the process would have gone as smoothly without their help. I would definately use this agent again. Sam and Dean were particularly helpful.... Read more
Buyer
8th Mar 2021 (3 years ago)

D Hemi

5/5 Stars
Alysha is a credit to your team. She moved us in to the property with in 2 weeks ! She kept us updated through out the process.... Read more
Tenant
26th Feb 2021 (3 years ago)

V Barrett

5/5 Stars
Laura and Jake have been excellent throughout the process of preparing the prospectus for the house and making contact with viewings and tenants - responsive to questions, prompt in their dealings and showing excellent awareness of both the needs of landlord and prospective tenants.... Read more
Landlord
26th Feb 2021 (3 years ago)

T Jones

5/5 Stars
Wow the guys were amazing and so helpful, friendly, very responsive and informative. I’ve had a few experiences with estate agents and this is by far the best I’ve ever had, for me it was pretty much perfection from the guys. For someone who’s worked 6 years in customer service where the standards were extremely high, these guys went above and beyond. Alaysha was amazing and couldn’t do more to help me. She guided me through everything and when there was a small hitch on my part, she was calm collected, helpful and most importantly positive, it was exactly what was needed. An Incredible asset to the team! Thankyou Alaysha. Jake also was brilliant, very friendly helpful and again positive, aiding me with anything I needed. Overall fantastic experience, great team, lovely people! I will be using them again without a doubt! Thankyou guys. ??????????... Read more
24th Feb 2021 (3 years ago)

F South

5/5 Stars
Fantastic service from Alaysha. The process was very smooth. I highly recommend using their services. Thank you... Read more
20th Feb 2021 (3 years ago)

T Beal

5/5 Stars
I have rented a property with reeds rains for nearly 3 years and I'm due to move into other property through them. I have mostly had Alyasha dealing with my properties and she has been fantastic! Top customer service, quick response and always willing to help.... Read more
Tenant
28th Jan 2021 (4 years ago)

A baby

5/5 Stars
The purchase of our first home in uk went smoothly.. Received an excellent service from Dean and team.. Thank you so much..... Read more
Buyer
27th Jan 2021 (4 years ago)

K Hadfield

5/5 Stars
We purchased a property through Reeds Rains Hazel Grove in December 2020, and I have to say the communication during the process from Dean and his team was fantastic. They kept us well informed and helped us through the journey which can be stressful at times. The team were happy to go the extra mile to get the purchase completed promptly. I would highly recommend Reeds Rains Hazel Grove. Kim and Daniel Gordon... Read more
Buyer
23rd Jan 2021 (4 years ago)

M Abouzeid

5/5 Stars
Actually it was a good experience dealing with Reeds Rains very responsive and helpful especially dealing with Miss Alaysha... Read more
8th Jan 2021 (4 years ago)

A Booth

1/5 Stars
No maintenace completed on property through out tenancy. Refused deposit back. Laura extremely unprofessional sending emails about ‘disappointed’ because I refused to release the deposit as the inventory checks showed the same problems as when I moved in. Also landlord has his own non licensed work men come into my house when the boiler leaked with water and he even admitted to bot being qualified, this is my first time renting and they tried their hardest to make everything impossible. Jobs were closed down by someone in the maintenace department then never followed up once complaint was put in. Raised multiple complaints with them and non resolved. Absolutely disgusting as I am a single mother and at one point I had to live in 1 room on the house due to the radiators hot working and boiler being G-rated - still would not supply new one even though British Gas advised it twice. Horrific time, avoid at all costs!!!! I say costs because this has cost me much more than just money but my mental health to.... Read more
Tenant
6th Jan 2021 (4 years ago)

S Rehman

5/5 Stars
My 2nd time with Reeds Rains. 1st time was 2 years ago and Jake Tonge was superb. As always, thorough professional and courteous during viewing and negotiations. Miss Alaysha Brown has been very helpful and responsive in every query and guiding at every step. I literally asked for 3rd viewing (????) and they happily agreed without hesitating for a single second. Best thing about Reeds Rains is that they think for both parties. Definitely recommended. ?????? stars from my side.... Read more
17th Dec 2020 (4 years ago)

M Chan

5/5 Stars
Finding a housing is always streeful, Reeds helps me a lot. Especially want to say thank you to Alyasha, Laura and Jake. You are the best??... Read more
15th Dec 2020 (4 years ago)

J Batchford

5/5 Stars
My first time renting out my property and Laura and everyone made it really easy and less stressful. Everything was done very smoothly and quickly. Everyone was great, friendly and professional, I would definitely recommend... Read more
Landlord
11th Dec 2020 (4 years ago)

P house

5/5 Stars
Great team here, “Selling Sunsets” in Stockport, great communication from all the team, letting our property through these guys has been an enjoyable experience. Will 100% use again. Thanks to Dean, Laura, Jake and Alaysha #DreamTeam!... Read more
Landlord
26th Nov 2020 (4 years ago)

M Ver

5/5 Stars
Delt with Alaysha through out my application. Very professional I would highly recommend.... Read more
24th Nov 2020 (4 years ago)

SuperAfroman92

5/5 Stars
Rented 1st my property through Reeds Rains. My application was handled by a woman named Alaysha, who was very helpful and quick to respond to any enquiries I had.... Read more
Landlord
19th Nov 2020 (4 years ago)

A Hallworth

5/5 Stars
My first time renting a property went very smoothly. Alaysha was amazing at keeping me up to date and helping me though any problems that arose, couldn’t think any more highly of her and other staff. Courtesy, professional and very helpful.... Read more
Tenant
14th Nov 2020 (4 years ago)

L Connor

5/5 Stars
Alisha and Laura were very professional and helped me move in quickly with no stress. Highly recomend. Thanks girls.... Read more
Tenant
26th Oct 2020 (4 years ago)

T Stevens

4/5 Stars
I have had my property looked after by Reeds Rains for a number of years and I finally decided to sell it and asked Reeds Rains to put my property on the market on a Friday and by Saturday morning, the property was sold. Dealing with the team in Hazel grove has been professional, helpful and friendly throughout. I have the highest of praise for Dean Brandreth who kept me up to date with any progress on the sale and the quickness it happened. Big thank you to the team at Hazel Grove.... Read more
Seller
15th Oct 2020 (4 years ago)

E Shelton

5/5 Stars
Alaysha was excellent in helping me find the perfect home, extremely quick email and phone responses. Excellent customer service. I would highly recommend not only Alaysha but reeds rains also. A****... Read more
13th Oct 2020 (4 years ago)

G Jones

5/5 Stars
Can't fault the service from Dean and the rest of the team. From the start they have been very friendly, helpful and professional. Considering how busy the market it right now I have been very impressed with the speed at which I recieve replies and I am regularly updated with new information, never having to chase.... Read more
5th Oct 2020 (4 years ago)

J Powner

5/5 Stars
I had a few agents come out to value my property and was really impressed with Dean the Manager, professional and knowledgeable, on visiting the shop all the staff are lovely, helpful and friendly, bonus is they sold my property within a week. Highly recommend Reeds Rains in Hazel Grove.... Read more
Seller
4th Oct 2020 (4 years ago)

H Bradshaw

5/5 Stars
Excellent service from reeds rains swapping tenancy from one property to another. Laura and Alaysha have been kind, conscientious and very helpful; nothing has been too much trouble. They have made what could have been an ordeal seem almost effortless. The entire team at Reeds Rains have been polite, efficient and professional right from the very first time we met them over 2 years ago for the first rental property we moved into - you would have to go a very long way to receive better service!... Read more
Tenant
10th Aug 2020 (4 years ago)

Andrew

5/5 Stars
Great experience. Considerate, warm and timely interventions easing us through the letting process. Jason and Laura are to be congratulated and fully deserve a 5 star rating. We are very grateful .Thanks.... Read more
Landlord
5th Aug 2020 (4 years ago)

J Mcerlean

5/5 Stars
Great experience. My tenancy was handled by Alaysha who was great. Super communication and no issues at all. 5 star... Read more
Tenant
3rd Aug 2020 (4 years ago)

A Kent

5/5 Stars
Really helpful and easy to deal with ????????... Read more
10th Jul 2020 (4 years ago)

N Probert

5/5 Stars
Excellent service from RR at Hazel Grove. Nothing is too much trouble I find both Laura and Jake professional, enthusiastic and friendly. I would not hesitate in recommending them as a Letting Agent.... Read more
Landlord
2nd Jul 2020 (4 years ago)

G bain

5/5 Stars
Experience so far has been professional and very realistic. We just love professionals who also live in 'the real world'. Looking forward to completing in due course.... Read more
Buyer
18th Jun 2020 (4 years ago)

D Evans

5/5 Stars
Moving house is one of the most stressful things you can do but honestly, it’s been so so easy with Reeds Rains in Hazel Grove. Jake has been absolutely brilliant! I highly recommend you use these guys when you look at moving. Thanks again for everything! Dan... Read more
2nd Mar 2020 (4 years ago)

A gait

5/5 Stars
Everyone is so helpful. I have dealt with Laura many times over the years and she has been nothing but amazing. She is so understanding, helpful and professional... Read more
28th Feb 2020 (4 years ago)

R Towell

5/5 Stars
Couldn't recommend Hazel Grove Reeds Rain enough, the service was amazing from start to finish. Jake who initially showed us the property to Samantha who we dealt with when applying for the property were amazing throughout. Nothing was too much trouble!... Read more
Tenant
27th Feb 2020 (4 years ago)

John

5/5 Stars
I would highly recommend this agency especially after working with Alaysha. She is very efficient and considerate. All work being done as soon as possible and communication wise, she replies very quickly!... Read more
25th Feb 2020 (4 years ago)

D Morgan

5/5 Stars
Thank you Angela for helping me get my mortgage. I appreciate all you help and advice... Read more
23rd Feb 2020 (4 years ago)

E Balderson

5/5 Stars
I would like to thank the team at Reedsrains in hazel grove. They have all been very helpful with any queries I’ve had. Alaysha and Thomas has help me understand how important it is to compare my rate. Angela the mortgage adviser makes the process very effortless! She goes above an beyond to make sure I was satisfied with the services. I am very please as I have now got a lower rate. I would differently recommend!... Read more
21st Feb 2020 (4 years ago)

V Barker

5/5 Stars
Cannot recommend highly enough. From the first phone call to exchange of keys, we have had a superb service, not only from Jake but the entire team. However, I feel Jake needs a mention as he honestly made our entire experience as smooth and ease free as possible. He has been informative, friendly, patient and nothing had been too much trouble. Friendly and professional, we wouldn't hesitate to use them again. Thank you 5*****... Read more
16th Feb 2020 (4 years ago)

Danny

5/5 Stars
It is without hesitation I choose 5 stars. A thoroughly professional and supportive service provided by all the staff. Made a house move almost enjoyable! Excellent branch, would highly recommend.... Read more
24th Jan 2020 (5 years ago)

J Horsfield

5/5 Stars
Amazing service... Read more
30th Nov 2019 (5 years ago)

N Turner

5/5 Stars
Couldnt thank Thomas any more for everything he has done for us with our sale and purchase. We went above and beyond for us. Would highly recommend reeds rains. Very professional. I would also like to thank david for everything that he did to help us too.... Read more
Seller
28th Nov 2019 (5 years ago)

C Stott

5/5 Stars
Have had fantastic service from Alaysha and Jake friendly, professional and very efficient. Would definitely recommend in the future.... Read more
19th Nov 2019 (5 years ago)

A Boswell

5/5 Stars
Alaysha Has Been Amazing With Me From Start To Finish, Made Me Feel Really At Ease At Such A stressful Time.... Read more
24th Oct 2019 (5 years ago)

A Wallace

5/5 Stars
Fantastic Lettings agency, smooth running from viewing to collecting the keys, documentation sent both ways easily, constant contact when needed, special thanks to Alaysha Brown for helping us find the perfect family home. Many thanks Again!... Read more
Tenant
22nd Oct 2019 (5 years ago)

A Doulgeri

5/5 Stars
Great customer service. Alaysha was very professional and helpful, I would definitely recommend... Read more
22nd Oct 2019 (5 years ago)

H Evans

5/5 Stars
Excellent service. Dave, Laura and the rest of the team are great and really know their stuff. Would highly recommend.... Read more
17th Oct 2019 (5 years ago)

J Whitby

3/5 Stars
Thomas very professional. Extremely friendly & efficient from the day I walked into the Hazel Grove office. Met Jake only once, but he also was very professional & very friendly. Sadly I didn't sell with Reeds Rains, a local independent was able to move faster. Reeds Rains ID checking is very comprehensive which is fantastic, but it does need to move a little faster. I definitely know Reeds Rains could have sold my home.... Read more
Seller
16th Oct 2019 (5 years ago)

A Cunningham

5/5 Stars
If I could give a higher rating than 5 stars for Reeds Rains Hazel Grove, I would. I explained that my girlfriend and I were looking to move into a house ASAP as she is starting a new job next week. I viewed the house two weeks ago and will be collecting the keys tomorrow. Alaysha has been an absolute joy to deal with, and I can't recommend her enough; she is attentive and puts in a genuine effort to ensure that you and the landlord are singing from the same hymn sheet. She always replies to emails and calls very quickly, nothing ever seems like too much hassle, and she's a genuine credit to the company. Additionally, Laura has been fantastic, her friendly approach and helpfulness cannot be understated. I always felt like we had assistance whenever I called or emailed. Thank you both very much for your help!... Read more
Tenant
3rd Oct 2019 (5 years ago)

Simon

5/5 Stars
Jake is a star! Knowledgeable, friendly and very responsive. He recently guided me through the process from start to finish as a tenant. Nothing has been too much trouble and he has normally responded to my emails within 1-2 hours. If you are a tenant looking for somewhere in the Hazel Grove and Marple area contact Jake.... Read more
Tenant
9th Sep 2019 (5 years ago)

D foley

5/5 Stars
Dealt with Alaysha from the Hazel Grove branch. Made the move easy and kept me fully up to date on all information. Always quick to reply to any queries I had even after I had moved in. Very happy with the excellent service... Read more
Tenant
16th Aug 2019 (5 years ago)

S Lloyd-Jones

4/5 Stars
Used Reeds Rains Hazel Grove again for finding tenants, the team were really helpful.... Read more
Landlord
31st Jul 2019 (5 years ago)

C McEvoy

5/5 Stars
Excellent service, Laura and the team looked after 1st class. Spot on with the price will definitely use again !!... Read more
12th Jul 2019 (5 years ago)

P Dougherty

5/5 Stars
David Latus (now Branch Mgr previously from Edgeley branch) extremely helpful and knowledgeable on properties across the local area. Excellent service provided, highly recommended.... Read more
10th Jul 2019 (5 years ago)

Ageorgina

1/5 Stars
Time wasters. Scheduled a viewing. Travelled a distance. Other people were there upon arrival. I was given no indication this was going to happen which isn't right. If you have a viewing then that viewing should be with an agent or they should have designated times for each person and not be all rushed in. I don't want to view a property with other people and if that is the procedure I want at least to be able to have a say in it. Keys didn't work to enter the premise. Someone should have checked to see if the keys worked whilst checking the place that it was up to par before people arrived. Where is the professionalism here? Not the first time either judging by the reviews. Letterbox out of its hinges really?? Time and money wasted. Very unprofessional and the agent albeit looked the part certainly didn't act like it. He didn't have the foggiest idea of what was going on. Although apologetic he was rude and evasive basically turning his back to me especially when their incompetence was highlighted he then only seemed interested in those who weren't bothered by it. Avoid. I've had a lucky escape.... Read more
4th Jul 2019 (5 years ago)

Emilia

5/5 Stars
Worth every penny, we were treated like their number 1 customer from start to finish. Phones answered every time, extremely knowledgeable & friendly people. No pushy sales tactics. Highly recommended.... Read more
28th Jun 2019 (5 years ago)

M Ridgway

4/5 Stars
Overall I have been very happy with the service at Reeds Rains, who are fully managing a property I am renting out. Alaysha, in the Reeds Rains office at Hazel Grove, is extremely helpful and very pleasant . I would definitely recommend their services.... Read more
Landlord
7th Jun 2019 (5 years ago)

S Shackleton

5/5 Stars
Big thank you to Laura and the Reeds Rains Team at Hazel Grove for the great advice and going above and beyond - well done and keep up the great work ....... Read more
5th May 2019 (5 years ago)

Anonymous Landlord

4/5 Stars
Dealt principally with Laura, who is very friendly and efficient. Was very impressed with the details (especially photographs) of my property as they appeared on Rightmove, which resulted in half a dozen viewings in the first week and a tenant identified, who moved in yesterday. I’ve had some bad experiences with estate agents, but happily this was not one of them!... Read more
Landlord
30th Apr 2019 (5 years ago)

M DD

5/5 Stars
Dealt initially with David Latus at Edgeley Branch (very good) then with Laura Furness at Hazel Grove to arrange and manage a rental of one of our properties. She has provided a first class, professional service in a friendly manner and kept us fully informed at all stages. Very happy to recommend.... Read more
Landlord
24th Apr 2019 (5 years ago)

W Home

1/5 Stars
They would rate ZERO. What a joke. Looking for a flat to rent in Marple for our son, my husband travelled twice from Chester for a viewing on two occasions. Due to their incompetency on neither visits could he gain access, even to the second viewing where they had doubled booked! Reeds Rains Hazel Grove confirmed the appointment an hour before and then no keys to gain access. Next day travelling back, they came armed with a large bunch of keys for one small door - none of them worked. NO ACCESS was gained AGAIN. What can one say - other than ... USELESS.... Read more
16th Apr 2019 (5 years ago)

J Shippen

1/5 Stars
If I could give no stars I would. Rang twice to try to view a property to rent and Jake didn’t even bother to call me back. By his own admission, he has a memory like a sieve. His colleague was no better. I enquired whether a landlord would accept a small dog and she didn’t even bother to make the call - just made the decision for them. Such a disappointing experience. It totally put me off so I have rented through a competitor instead.... Read more
Tenant
3rd Apr 2019 (5 years ago)

L Carr

5/5 Stars
Thank you all. Really listened to what I was looking for and gave excellent service.... Read more
30th Jan 2019 (6 years ago)

R Parry

5/5 Stars
Terrific customer service, knowledgeable staff and very helpful branch manager who clearly understands the local marketplace. Highly recommended... Read more
30th Jan 2019 (6 years ago)

K Thatcher

5/5 Stars
Excellent customer service, thanks to everyone at the office.... Read more
14th Jan 2019 (6 years ago)

T Harman

5/5 Stars
A great experience all round, from getting my house marketed for rental, finding tenants, to support in buying our onward purchase. A great team, very friendly, knowledgeable and helpful. Thanks guys!... Read more
Seller
7th Nov 2018 (6 years ago)

R Ormston

5/5 Stars
Excellent support and really helpful when moving house - particular thanks to Dean and Laura :)... Read more
2nd Nov 2018 (6 years ago)

M c

5/5 Stars
Dean was an absolute star from the onset, forever helpful and went above and beyond. Couldn’t fault the service I have received from Dean and the team.... Read more
30th Sep 2018 (6 years ago)

M Vaish

5/5 Stars
Great service & helpfull staff ????... Read more
28th Sep 2018 (6 years ago)

J D

5/5 Stars
We used to be tenants with Reeds Rains and when we moved out we had some problems with the electricity supplier and Laura Furness really helped us out so much, I cannot believe it. You're wonderful Laura, thanks a lot!... Read more
Tenant
28th Sep 2018 (6 years ago)

L Beevers

5/5 Stars
Laura Furness is an absolute credit to Reeds Rains. She is extremely efficient, helpful and friendly. Everything you ask of her she deals with as a matter of urgency and has your best interests at heart. Nothing is too much trouble for her.... Read more
26th Sep 2018 (6 years ago)

O r

5/5 Stars
We've been with Reeds Rains Hazel Grove since we've let our house for a year up until now that we're on the process of selling our house. Laura Furness has always been very helpful, very friendly, very professional and very reliable. She managed to find us very good tenants quickly. Dean has been very friendly, knowledgeable and helpful when coming out for the valuation of the house. Really happy with the great service we've experienced from the whole team. Thank you very much.... Read more
Seller
26th Sep 2018 (6 years ago)

P Green

5/5 Stars
Dealt with everyone in the office and was impressed with the high quality customer service. Went above and beyond what was expected and nothing was too much trouble for them - even late night house showings. Reeds rains exceeded my expectations for an estate agent so a big thank you to everyone. Would definitely use them again.... Read more
24th Sep 2018 (6 years ago)

J Chow

5/5 Stars
Rang up for an enquiry. Lewis answered and was extremely helpful and polite. Great service!... Read more
30th Aug 2018 (6 years ago)

D Hufton-Long

5/5 Stars
Really impressive service. Was dealt with by Lewis and the experience was great. Would recommend without a doubt.... Read more
30th Aug 2018 (6 years ago)

K Berry

5/5 Stars
Laura and her team have gone above and beyond for me whilst I have been purchasing a property through the Reeds Rains Hazel Grove Branch. Her professionalism and friendly nature has been refreshing and I recommend her for her depth of knowledge and ability to get things done. Thank you... Read more
Buyer
29th Aug 2018 (6 years ago)

S Notts

5/5 Stars
I rang up to view a property to Buy, Lewis who answered the phone was really really polite and pleasant. When i asked a more complex question he forwarded me to Dean who was also very helpful. Even though i didn't end up buying i wouldn't hesitate to use them again and will certainly recommend.... Read more
Buyer
28th Aug 2018 (6 years ago)

H Jarvis

5/5 Stars
Helped us to find a property to rent. Quick to come back to us and always helpful and friendly.... Read more
Tenant
25th Aug 2018 (6 years ago)

Calmark27

5/5 Stars
Fantastic service from start to finish. Thank you Laura, Dean and the team. I recommend to anyone looking for a trustworthy agent!... Read more
25th Aug 2018 (6 years ago)

yvonnemariedavies

5/5 Stars
Dean, Laura and all the staff at Reeds Rains in Hazel Grove have been amazing with the sale of my house and the purchase of another. Dean has been so professional, friendly and is super quick at responding to any queries i have had. I wouldn't trust any other estate agent than these amazing guys .100% brilliant.... Read more
Seller
22nd Aug 2018 (6 years ago)

M Heald

5/5 Stars
I am a landlord who has dealt with Reeds Rains Hazel grove for many years. The whole team have been absolutely fantastic! I feel right at home when I walk into their office and I know from prior experience with them that they go above and beyond to help me. I can ring up at any time during the day and I know I can speak to any one of their team and they will aid me with my query. Their communication between each other is fantastic. I genuinely love every single one of them. They try exceptionally hard unlike the other estate agents around the area. I went with an estate agent a while back that began with B and ended with S. They treated me with absolute disrespect, they tried power selling tactics with me to force sale insurance with the mortgage and that was one amongst many other issues. I have had none of these issues with Reeds. They gained my respect and loyalty for this reason. I have bought and sold with Reeds. I have also had mortgage advice from them. Their rentals and sales team are top notch and Dean is an exceptionally hard worker who delivers on his promises. Great bunch of people. Thank you for everything and I will enjoy working alongside you all well into the future!... Read more
Landlord
27th Jul 2018 (6 years ago)

Z Alexander

5/5 Stars
I have exchanged on my purchase this week and due to complete next week. Due to various reasons out of our control ( higher up the chain) things could have easily become quite stressful but Dean has kept me up to date, liaised with the other agents and solicitors and answered all my questions and queries patiently and informatively. He has made the whole experince a lot less stressful and I wouldn’t hesitate in recommending him and Reeds Rains in hazel grove ????????... Read more
Buyer
26th Jul 2018 (6 years ago)

S moore

5/5 Stars
Really helpful when I rang up for an enquiry, I can see why they are the best around hazel grove. Customer service is 5*... Read more
18th Jul 2018 (6 years ago)

M Clarke

5/5 Stars
I have just completed on my house sale and Reeds Rains in Hazel Grove have been fantastic. I had my initial valuation with Dean and he has seen the whole process through . He is amazing!!. I cannot fault his professionalism, efficiency, trust and understanding during what can normally be a stressful process. This was made completely easy and stress free thanks to the whole reeds rains team! I have used them in the past too and would never go anywhere else.... Read more
Seller
5th Jul 2018 (6 years ago)

M Galloway

5/5 Stars
I would 100% recommend Reeds Rains Hazel Grove. From the initial valuation with Laura, through to dealing with Dean in completion of the sale of my property their customer service has been outstanding. Working outside 'normal' business hours to bring a sense of calm to the whole process and bringing a huge amount of professionalism to dealing with progress. Thanks again to you both! Greatly appreciated.... Read more
Seller
12th Jun 2018 (6 years ago)

K Gregory

5/5 Stars
Really good service: Called into the office looking for properties. Everyone was really helpful and friendly. Would recommend if you’re looking to buy.... Read more
30th Apr 2018 (6 years ago)

N Sheppard

5/5 Stars
Really impressed with the service I received. Always helpful and attentive. Thank you... Read more
25th Apr 2018 (6 years ago)

W Edge

5/5 Stars
I saw Gary for mortgage advice, his knowledge was excellent and he delivered a very professional service.... Read more
25th Apr 2018 (6 years ago)

W Kennedy

5/5 Stars
We have used Reeds Rains in Hazel Grove for a few years to let a few local rental properties we own. The lettings manager Laura has been helping us from the beginning. She is always very friendly, always willing to help us with any situation (even if not actually related to our own properties - just general advise for other people) and that is why I feel she deserves a 5/5 star review!!... Read more
Landlord
5th Mar 2018 (6 years ago)

G Tunstall

5/5 Stars
We have used Reeds Rains Tenant Find Service on 2 previous occasions and found them to be very good, we are currently using them again. They have provided constant feedback to us and a very professional service. We would recommend Reeds Rains to our friends.... Read more
Landlord
2nd Mar 2018 (6 years ago)

J Boggiano

5/5 Stars
I would highly recommend Reads Rains Hazel Grove, we had our house valued by a few local estate agents, the best deal was with Reads Rains, Dean came out to do the valuation, he was proffetional, polite and explained everything clearly, he then left us to make our own decision without constantly calling us like the others did! He has been the most realistic estate agent Iv ever met! Once we made our decision to move and phoned him, he got the ball rolling smoothly, very pleased with their service up to now.... Read more
Seller
2nd Mar 2018 (6 years ago)

J Osypiw

5/5 Stars
We have been renting through Reeds Rains for 4years. Laura was our first contact and she is very professional and such a lovely person. We are in contact every three months when she does the inspections. She is so friendly and such an amazing person to deal with. Keep up the good work laura. Your an absolute asset to Reeds rains. Thank you for everything. Michelle... Read more
Tenant
1st Mar 2018 (6 years ago)

K Holland

5/5 Stars
So far so good. Great service. Friendly staff. Very happy... Read more
1st Mar 2018 (6 years ago)

K Williams

5/5 Stars
I recently had Dean Brandreth at Reeds Rains value our home and I have to say, the service was professional and I would highly recommend Dean to anybody wishing to sell their home.... Read more
Seller
1st Mar 2018 (6 years ago)

C doust

5/5 Stars
We have used Reeds Rains over the past 3 years to find tenants for our rented property and have been very pleased with the results. Laura is professional and has kept us informed of progress throughout the process. We would not hesitate to recommend them and will use them again in future. Thank you very much.... Read more
Landlord
1st Mar 2018 (6 years ago)

H TV

1/5 Stars
Be careful with this company they refused to give me my deposit back.. Not only that but others have experienced this too.... Just read their online reviews first.... Read more
Tenant
20th Feb 2018 (6 years ago)

C Sawyer

1/5 Stars
We currently used Reeds Rains to rent a house, we can highly recommend anyone to use Laura Phillips. Due to relocating there were difficulties with our application however Laura did her best to resolve this issues and even gave us the number to try and explain the issues ourselves. When we moved in the previous tenants had left the house a mess and our land lady was away on holiday. So Laura arranged to get the carpets cleaned on behalf of the land lady even thought this was not her job. Laura always responds quickly to emails and messages and tried to make the moving process as de-stressful as possible for us and the land lords. The only things we were unhappy about was the state of the house which was not their fault. Also when viewing the property they were lovely and not pushy like some are.... Read more
Tenant
10th Jan 2018 (7 years ago)

A Hampson

5/5 Stars
Reeds rains what can I say I am very impressed thank you to Clair she is brilliant and very helpful if you want to sell your house your first choice should be with reeds rains they sold my house in a week amazing and thank you Laura as well ????... Read more
Seller
11th Oct 2017 (7 years ago)

L Scott-Thomas

5/5 Stars
After a very rocky start to marketing my house, Clair Ryan has really helped and supported me. A good estate agent that sees the person beyond the house is worth their weight in gold. I can't thank Clair and the team at Hazel Grove enough for getting me back on track, listening to me and working through my concerns together. I have every faith with Clair and the team at the helm, that my house will be sold compassionately and efficiently.... Read more
Seller
11th Oct 2017 (7 years ago)

R brammall

1/5 Stars
Glad I didn't use their service to sell my property if they deal with customers like this. Bad communication and unhelpful.... Read more
10th Jul 2017 (7 years ago)

K S

1/5 Stars
We rented a house for 44 months (managed by Hazel Grove Reeds Rains). So below is our experience as tenant. Unhelpful & unprofessional. Prepare yourself for disputes if you're a tenant. When vacating, they will have so called an "independent" (!!!) agent who will penalise you in all the possible ways until you give up your deposit and It does not matter if you agree to the report or not. They will favour "the landlord" (for their continuing business) in all aspects and you will have to fight for your obvious rights as tenant. They are NOT fast in fixing things and simplest problem will take some time, or unresolved. So be prepared. For every single matter, you will need to chase up many times and most of the time with new person who hasn't got a clue of problem's history. Your life will be photographed every three months in name of "inspection" and yes that is with your permission! If you have to rent from here, first ask for their fees and make sure you will keep a copy. Also make sure ALL parts of the property is taken video and photographed. Do not settle for slightest scratch or marks as you will be responsible for them at the end!... Read more
Tenant
18th Apr 2017 (7 years ago)

C Hughesious

1/5 Stars
Awful attitude towards my partner. Reeds Rains in Hazel Grove are supposedly amazing if you wish to purchase or rent a property. However, when mistakes are made, they are very reluctant to admit them and wish only for the customer to amend them. If this happens to you, go to head office straight away, who thankfully are very professional, fair, and have the power to resolve matters.... Read more
4th Apr 2017 (7 years ago)

P Doodson

5/5 Stars
Just a brief note of thanks to the team at Reeds Rains. Everyone I have spoken to has been polite, professional and friendly, particularly David who has made the process of moving as easy, quick and smooth as possible. I would have no hesitation at all in recommending Reeds Rains to my friends and work colleagues. Many thanks... Read more
28th Jan 2017 (8 years ago)

D Penlington

5/5 Stars
I would recommend Gary Moore to help anyone with their mortgage and protection queries. Gary put me totally at ease being a first time buyer and explained the processes to reassure me further.... Read more
Buyer
1st Aug 2016 (8 years ago)

J Oliver

5/5 Stars
We met a few agents before Reeds Rains and left with more questions than we came in with because the staff were uninformed and uninterested. We met Neil Booth from Reeds Rains in order to view two properties. He was smart, informed, very friendly and by far the most professional person that we had met whilst looking for a home. He was more interested in finding the right place for us than just making a sale and went out of his way to accommodate us. Samantha Rudd took over from Neil to deal with the administration. She was equally impressive. She went to a lot of trouble to ensure that we could deal with it in our own time, made sure that we understood everything that we were agreeing to and made sure that we were happy and comfortable after the contracts were signed. Overall we have found, and still find Reeds Rains to be enjoyable to work with. Moving house is a difficult thing to go through made much easier by Samantha and Neil.... Read more
Buyer
12th Jun 2016 (8 years ago)

D stones

2/5 Stars
I would to say a huge Thankyou to Samantha at the Hazel Grove branch. Absolutely proffessional , efficient throughout .Samantha made a very stressful time of moving into the area go as smooth as possible.... Read more
21st Mar 2016 (8 years ago)

P Hanson

5/5 Stars
Laura Phillips has been so helpful with all the things I have ask ???? I would highly recommend her ????... Read more
18th Mar 2016 (8 years ago)

D Bowden

5/5 Stars
Brilliant service from Laura Phillips, will definitely use again on my next rental... Read more
Tenant
10th Mar 2016 (8 years ago)

S beswick

5/5 Stars
Laura looks after you and values you as a customer rather than trying to make a fast buck so that you regularly change over your tenants. It is this fact that has made us stay with Reeds Reins for the long haul. thks... Read more
Landlord
1st Mar 2016 (8 years ago)

P Tucker

4/5 Stars
I recently let out my property for a third time using Reeds Rains. The letting manager, Laura Clingan, at the Hazel Grove branch provided an excellent, friendly service. I was given feedback as each prospective tenant viewed the property and Laura progressed the checks on the tenants we finally chose as quickly as she could. Very pleased.... Read more
Landlord
27th Feb 2016 (8 years ago)

A Sykes

4/5 Stars
Laura Clingan was great during our recent move, I would definitely recommend her. Always happy to help and dealt with all my questions quickly and efficiently, by far the most helpful person in the branch.... Read more
3rd Feb 2016 (9 years ago)

M Riley

4/5 Stars
Very professional service provided when renting my mothers property , my main contact at the office was Laura Phillips who successfully tailored the service to my needs . Would highly recommend this agent... Read more
Landlord
16th Jan 2016 (9 years ago)

A White

5/5 Stars
Laura Clingan was great and helped us with everything required as first time tenants, much appreciated !!!! Tom & Adam... Read more
Tenant
6th Nov 2015 (9 years ago)

H Beeley

5/5 Stars
I went on the recommendation of a friend who had used Reeds Rains to manage and find tenants on their properties, I am glad I went with their advice as the team at Reeds Rains in Hazel Grove were fantastic, very professional and were on hand to speak/email me at all times with any queries. Within 2 days they had 6 potential tenants for me that all viewed the property and within 3 weeks I had my tenants move in. I would recommend Reeds Rains to anymore looking to rent or sell their property as I couldn’t off asked for a better service and value for money! Thanks to the team at the Hazel Grove Branch..... Read more
Landlord
1st Oct 2015 (9 years ago)

J Dudley

5/5 Stars
I sold my house with this branch and they also helped me find a rental property (whilst i wait for my new house to be built). Both Laura Clingan and Laura Phillips, along with the rest of the team have been extremely helpful and professional. I really could not have managed without their support during this stressful time. I would not hesitate to recommend them to my family and friends.... Read more
Seller
25th Aug 2015 (9 years ago)

S Parker

5/5 Stars
Very easy to deal with and Laura Clingin kept us informed and kept checking in with us throughout the whole process. Would recommend them to anyone considering selling their house... Read more
Seller
18th Aug 2015 (9 years ago)

N Burke

5/5 Stars
I have dealt with this branch of reeds rains as both a landlord and as a potential tenant. I have always been very happy with the service they have provided - they always reply promptly and go above and beyond with any requests for help. I would like to particularly recommend the lettings manager, Laura, who is excellent. As a landlord I have always felt assured my property is being looked after, and every effort is made to ensure that it is filled with tenants. The servicing department have been a delight and helpful to work with.... Read more
Landlord
31st Jul 2015 (9 years ago)

D H

5/5 Stars
Superb, friendly professional service by Laura Phillips & Sam at Hazel Grove and also Angela at the Cheadle Rental operations office. Efficient and quick responses throughout and also after completion. A credit to Reeds Rains & would certainly use them again as my first choice... Read more
29th Jul 2015 (9 years ago)

L Macdonald

5/5 Stars
My decision to move house and rent another was very sudden, Laura Phillips at Reeds Rains Hazel Grove branch has been brilliant in helping the process run smoothly. Would use again. Thanks Laura I am now happily settled in my new home.... Read more
Tenant
24th Jul 2015 (9 years ago)

K Bourke

5/5 Stars
Despite us previously suffering a startling level of ineptitude from one of her colleagues in another Reeds Rains office (by name of Richard Foster, fyi), the service from Laura Phillips once she became involved was excellent. Cheerful, helpful, sympathetic and faultlessly efficient - in fact, pretty much everything you could hope for from someone in her position.... Read more
21st Jul 2015 (9 years ago)

A Tweedy

5/5 Stars
We have recently let our property through Reeds Rains in Hazel Grove, dealing with Laura Phillips. Laura was, at all times a pleasure to work with. She was very professional and efficient but also friendly, helpful and polite. We would thoroughly recommend Reeds Rains to anyone looking for an agent.... Read more
Landlord
7th Jul 2015 (9 years ago)

I Ravenscroft

5/5 Stars
I can highly recommend Laura Philips if you are thinking of letting your property. From the start of the process she has been highly proactive and professional throughout. She has a good knowledge of the local market and always works to assist.... Read more
Landlord
4th Apr 2015 (9 years ago)

M Tiffany

5/5 Stars
I recently let my property through Reeds Rains, Hazel Grove Branch. I would highly recommend lettings manager Laura Philips to any landlord in the area. From the day she first came to look at the house up to date, she has guided us through every stage of the process in a professional manner. Her communication is excellent, emails are responded to quickly and her knowledge of the business is second to none. We went for the fully managed service which is certainly not the cheapest way to rent out a house but the service we are receiving from Laura and Reeds Rains leaves us in no doubt that we have appointed the best lettings agent in the area.... Read more
Landlord
14th Mar 2015 (9 years ago)

B Jones

5/5 Stars
If you are looking for an agent to rent your domestic property, especially if you are a first-time landlord, then I strongly recommend you talk to Laura Philips at Reed Rains, Hazel Grove. Good advice and good service during the preparation of the property for rent , the advertising and letting of the property and management during the tenancy. And all with a smile! Brian.... Read more
Landlord
12th Mar 2015 (9 years ago)

M Robison

1/5 Stars
ok so my daughter viewed a property in stockport loved it, completed all docs paid fees, and passed credit checks. She was then told the property was hers as this had been confirmed by the landlord after reeds rains communicated with him. Today 23/04/2014, she was told the landlord changed his mind and was not going ahead. I rang reeds rains hazel grove for an explanation and spoke to the manager there who explained to me that some landlords are nightmares and this often happens. I then spoke to my daughter again, amazingly it turns out that the landlord actually works for reeds rains. AVOID LIKE THE PLAGUE THEY ARE CORRUPT.... Read more
23rd Apr 2014 (10 years ago)
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