DRSJ007
The Belvedere team, comprising George, Sharon, Amanda, Charlie and others, offered exceptional support and assistance during our home-buying process. Their expertise and commitment were pivotal in ensuring a seamless and successful transaction.
We highly recommend their services for your next property purchase or sale.... Read more
Buyer
8th Oct 2024 (15 weeks ago)
L tierney
five stars. excellent friendly informative service.... Read more
2nd Oct 2024 (16 weeks ago)
W le
I had an amazing experience with Robinson Jackson through my entire purchasing journey.
They were very quick to respond to my queries and streamlined the purchasing process from one step to another. Whether if it was emails or phone calls, the team did an excellent job of getting back with a fast response and providing updates from the seller even without myself having to chase.
I would highly recommend anyone looking to purchase a property through Robinson Jackson. And I would definitely work with them again in the future.... Read more
Buyer
1st Oct 2024 (16 weeks ago)
T Feshias
I instrusted R&J in Belvedere to handle my sales and i found them to be informative, easy to deal with and hard working. Great service, they achieved the market price we wanted and the after sales service was excellent, highly recommend.... Read more
Seller
1st Oct 2024 (16 weeks ago)
N N
We want to says big thank you to all of the staff of Robinson-Jackson on Belvedere. We felt supported and secured from your side through our first home buying experience.... Read more
Buyer
30th Sep 2024 (17 weeks ago)
B Bishop
Great service from start to finish. Good local knowledge of the market and the "Best Price Guide" was really useful in setting a realistic price for my house. I used the solicitors that were recommended and the whole process was completed within 3 months. Thank you Robinson- Jackson Estate Agents in Belvedere, the whole team were supportive and a big thank you to George Bontoft. Excellent.... Read more
Seller
26th Sep 2024 (17 weeks ago)
J Lomas
Very happy to leave a review here. The team at Robinson-Jackson in Belvedere have been friendly, efficient and professional throughout the selling of my late mother’s house. The sale has gone through without a hitch and I would recommend them to other potential customers. A special thanks to Sharon, the Sales Progressor, for ensuring that we exchanged on time.... Read more
Seller
25th Sep 2024 (17 weeks ago)
T R
Exceptional!!
The whole team were amazing in helping us sell our property. They supported us every step of the way, they kept us informed and always reassured us when we faced small challenges.
George, Sharon and Charlie, thank you so much for everything you have done to help us you are an amazing team.
We would definitely recommend your services.... Read more
Seller
20th Sep 2024 (18 weeks ago)
Efficient, reliable, professional... Read more
Seller
4th Sep 2024 (20 weeks ago)
S walsh
We recently sold our house through R&J in Belvedere and they were fantastic from the first meeting with George to finally moving into our new home. The whole team were so professional, friendly and supportive throughout the whole process, giving great advice when needed . A massive thank you to George, Charlie, Amanda and Sharon (who is absolutely amazing at what she does!) and the whole team , we love our new home and not sure we would have been here without your constant help and support!
Shelley & Colin... Read more
Seller
22nd Aug 2024 (22 weeks ago)
S Broad
We have used Robinson Jackson in Belvedere twice now and both times we have found George and the team to be very helpful. Communication was good throughout the process and any queries were dealt with swiftly and efficiently. Thanks to everyone in the office.... Read more
20th Aug 2024 (22 weeks ago)
Mark
The whole team at Robinson Jackson have been great from start to finish for all aspects of my sale. They have been really friendly and helpful throughout the process and are always quick to respond to any queries. I would definitely recommend to anyone wanting to sell in their area.... Read more
Seller
20th Aug 2024 (22 weeks ago)
T Dade
Had a great experience with Robinson Jackson Belvedere. Especially once we got to the end, the guys work hard to help get things over the line.... Read more
20th Aug 2024 (22 weeks ago)
K ganesan
Robinson Jackson Belvedere Estate Agents have been very helpful and collaborative starting from viewing the house via appointments till completion (Contract Exchange and Completion date).
Special mention of great thanks to Sharon who have been very supportive, transparent and always provided honest feedback on the steps involved and timeframe around them enabling us to have a risk free transaction
There have been always support at any stage when we call their office number and continuous acknowledgements were provided which gave us the confidence during the journey... Read more
Buyer
13th Aug 2024 (23 weeks ago)
C C
Professional, reponsive and very helpful. Everybody worked as a team to support me as a client and make my sale as easy for me as possible. I would highly recommend them.... Read more
Seller
8th Aug 2024 (24 weeks ago)
L Harvey
George, Charlie, Sharon and the team helped sell our property in the local area this year. The team were professional and helpful throughout, pushed for viewings and sale and supported us throughout. The response times were quick and they had brilliant local knowledge. I would recommend them to anyone selling their property in the local area. They are one of the best agents around.... Read more
Seller
6th Aug 2024 (24 weeks ago)
L Gjata
Great process with my purchase from start to finish. Best team ????... Read more
Buyer
2nd Aug 2024 (25 weeks ago)
R Basketball
The staff at Robinson Jackson Nuxley Vilage where amazing! The process of selling our home was simple and they went above and beyond with our purchase.... Read more
Seller
2nd Aug 2024 (25 weeks ago)
M Maggs
I've recently requested a valuation of my property and was pleasantly surprised with how helpful and knowledgeable George was. His enthusiasm and love for his job came across straightway. I have no doubt he would do everything possible to achieve the best outcome for his clients.... Read more
30th Jul 2024 (25 weeks ago)
R Miles
Myself and my partner have just bought our first flat. All of the staff at Robinson and Jackson have been friendly approachable and have advised us well at every point in the process. We can not recommend them highly enough.... Read more
Buyer
26th Jul 2024 (5 mo. ago)
J agbebi
Robinson Jackson team are professional and effective in their dealings... Read more
25th Jul 2024 (5 mo. ago)
S cavroulacis
I have recently had the pleasure of buying my first home with Robinson Jackson Belvedere, and I cannot speak highly enough about my experience.
From the beginning, the team were professional and incredibly helpful in guiding me through the process (that was brand new and somewhat scary to me).
I would like to say a special word for Sharon Williams, my amazing Sales Progressor... She went above and beyond to ensure everything went as smoothly as possible, always available to answer my questions (even when silly and repetitive), providing regular updates and advise, with a very friendly attitude every time!
I won't lie and say there was no stress whatsoever but thanks to Sharon and the entire Robinson Jackson team, I did not feel alone in the moments of stress, a very valuable thing!
I cannot recommend the Robinson Jackson Belvedere team highly enough! Thank you all for such a positive experience!... Read more
Buyer
24th Jul 2024 (5 mo. ago)
K Huynh
My husband and I are extremely grateful for the excellent service provided by George, Charlie, Sharon & Amanda at Robinson Jackson, Belvedere branch! They helped us to sell our flat as well as the purchase of our 'forever home': completion within 5 months of accepting an offer to the sale of our flat and of us making an offer on our purchase. Key factors which made us choose them: Friendly, Honest, Dedicated & Great Communication (always get a quick reply & queries answered both by telephone calls & emails) Helpful: have good contacts for potential buyers, vetted viewers so we don't have time wasters. Open for business 7 days a week. We also went with their recommended Solicitor, Abby Smith at 'Cook-Taylor Woodhouse'. (See separate reviews for solicitors) For the quality of service - I highly recommend anyone reading this to put your trust in George Bontoft & his team to sell/buy your property. Both estate agents's and solicitor's fees were very reasonable. We have already recommended them to our (now ex-) neighbours - who have now put their flat on the market with Robinson Jackson, Belvedere branch. Good luck and best wishes to George and the amazing team he has! We hope you will be no.1 top Estate agents for a very long time, as it's well deserved!... Read more
Seller
22nd Jul 2024 (6 mo. ago)
A Dow
I can highly recommend the whole Robinson Jackson team at Belvedere! From the first initial meeting with George, through to the sale, they were helpful and friendly at every step of the way. Their designated Sales Progressor Sharon is also fantastic!... Read more
Seller
18th Jul 2024 (6 mo. ago)
Teddy
The team were brilliant: keeping me updated, and well inform.
They were actually better than my conveyancing lawyers.
George Bontoft is the real star for me.
He knew what I wanted & delivered.
Better sale price than 4 other competitors.
I highly recomend this branch.... Read more
Seller
10th Jun 2024 (7 mo. ago)
T Lay
George and his team were excellent selling my property. We were regularly kept up to date on the progress of the sale. Staff always friendly and courteous.... Read more
Seller
4th Jun 2024 (7 mo. ago)
S Ramsay
Very friendly and approachable. Great service. Made the experience really smooth.... Read more
Overall happy with our experience... Read more
Seller
16th Apr 2024 (9 mo. ago)
R Chase
Excellent service from all the staff from start to finish. They walked me through the whole process and went out of their way when necessary. Outstanding team... Read more
24th Mar 2024 (9 mo. ago)
T Barton-Knott
The team at Robinson Jackson recently sold a property for us and were brilliant. It was a sale with complications on the way but they went above and beyond to make it happen in a tough market. Very impressed. Thank you George, Sharon, Charlie and the team... Read more
Seller
19th Mar 2024 (10 mo. ago)
R Redworth
George and all the team at the Belvedere branch were amazing. Sold my house in 3 weeks. Let’s pray it all runs smoothly moving forward. Thanks Rose Redworth... Read more
Seller
7th Feb 2024 (11 mo. ago)
M Edwards
Great Team effort from start to finish, always putting the customer first. Drove the sale through in 6 weeks. ????... Read more
Seller
28th Dec 2023 (1 year ago)
S Blakelee
Buying house is the most stressful thing but Robinson and Jackson was very helpful.... Read more
Buyer
18th Dec 2023 (1 year ago)
S Pandher
Robinson Jackson Belvedere were extremely helpful in the purchase of my property. Being a First Time Buyer, their expert assistance and guidance allowed for my process to occur smooth and sound.... Read more
Buyer
13th Dec 2023 (1 year ago)
P Margetson
Wow. What can I say. Always kept me up to date. Fantastic service from all the staff highly recommend to everyone selling a house. Great friendly, helpful people to do business with.... Read more
Seller
11th Dec 2023 (1 year ago)
J Holmes
Would definitely recommend Robinson Jackson and will be using them again. Absolute faultless service from the team.... Read more
8th Dec 2023 (1 year ago)
J Webb
The team were very helpful and I received a great professional service. Made the whole process stress free, would highly recommend.... Read more
8th Dec 2023 (1 year ago)
Really nice team at Robinson Jackson Belvedere. Great communication always keeping me updated, and available to talk through any questions I had.... Read more
Seller
7th Dec 2023 (1 year ago)
M Beecham
Very professional staff who are willing to go the extra mile to help.
This has been my 2nd experience, both buying and selling with this branch now and all I can say is, their knowledge and experience makes the experience much easier and the help with the process of your purchase or sale makes your life much easier.
Many thanks... Read more
Seller
1st Dec 2023 (1 year ago)
W Iris
George and his team Sharon were professional, responsive and made every effort in helping us to complete the purchase. Definitely recommended.... Read more
Buyer
1st Dec 2023 (1 year ago)
R Micallef
I Used Robinson Jackdon in Belvedere to sell a house well I was over the moon with everything they did what a professional company nothing was to much trouble no matter which member of staff I saw they were brilliant. Thank you so much to all of you I will certainly recommend you. If anyone thinking is thinking of selling contact Robinsons in Belvedere you will not be disappointed.
Rachel and Edward Micallef... Read more
Seller
28th Nov 2023 (1 year ago)
K Player
Great experience from an exceptionally professional team at Belvedere - wouldn’t use any other agent.... Read more
22nd Nov 2023 (1 year ago)
C Çetin
Not only buying process, but also guiding before that was outstanding and informative experience. It was great and very smooth service. Thank a lot. Especially Charlie was super helpful before the process, Special thanks to Charlie, George and Sharon.... Read more
Buyer
22nd Nov 2023 (1 year ago)
J Keane
The team in Belvedere branch provided a fast and professional service from start to finish in the sale of our house. They gave extremely helpful advice and guidance during the whole process.
We're glad we chose them, and would thoroughly recommend them to any of our friends and family thinking of moving in the future.... Read more
Seller
20th Nov 2023 (1 year ago)
C Spells
So helpful, all staff really take pride in their job and treat you like you are their only customer... Read more
18th Nov 2023 (1 year ago)
J Bowie
The team at Robinson Jackson Belvedere were excellent, they provided a first class service from start to finish, making selling our property seamless and hassle free. They were extremely helpful and kept us updated throughout.
Thank you so much
Janet & Phil... Read more
Seller
14th Nov 2023 (1 year ago)
Y Sarveswaran
Thank you for the amazing job Robison Jackson team. Special thanks to Charlie, George and Sharon. Thank you for helping us buying our first home. You were very helpful from beginning to end. Thank you so much for all your hard work.... Read more
Buyer
14th Nov 2023 (1 year ago)
N Peters
Super helpful from start to finish, a big thank you to George and his team. Would highly recommend.... Read more
14th Nov 2023 (1 year ago)
T Price
Upon meeting George we were confident of a stress free, professional and quick sale.
We were very happy from start to finish by regular updates on prospective buyers, updates on progression of sale and knowledge of all staff at Robinson Jackson.... Read more
Seller
14th Nov 2023 (1 year ago)
M McCarthy
Robinson & Jackson Belvedere have been very welcoming, honest and reliable.
Last year my house sale fell through which left me feeling frustrated and I had no motivation to start again.
George managed to pick me up and encouraged me.
I found that R&J were always at the end of the phone 7 days a week.
The whole team are very helpful, George, Charlie, Amanda and as for Sharon she is just outstanding, she is very productive, professional and I highly recommend this team to anyone who needs their house sold or purchased.
I believe when a team goes above and beyond they deserve recognition.
Thank you all and I leave this review with honesty before my exchange or completion, fingers crossed we reach completion.
Kind Regards.... Read more
Seller
14th Nov 2023 (1 year ago)
R thind
Top rated service, efficient and easy to talk to when I needed to. Thank you... Read more
14th Nov 2023 (1 year ago)
L Upton
We would thoroughly recommend Robinson Jackson. They have a hard-working, experienced, and diligent team that were with us every step of the way, from first meeting to moving day. Would happily use them again.... Read more
14th Nov 2023 (1 year ago)
S Norcott
Thank you so much to George, Sharon and the rest of the team who made selling our home such a seamless and easy process. A professional and personable experience! Would (and have) recommended to anyone selling in the local area. Thank you!... Read more
Seller
14th Nov 2023 (1 year ago)
G Kalsi
Very helpful and engaging throughout my property purchase to ensure things kept moving and completion happened in good time.... Read more
Buyer
14th Nov 2023 (1 year ago)
N Hari
We had a nice experience with buying a new home. Friendly service with quick response... Read more
Buyer
13th Nov 2023 (1 year ago)
J Ryan
I would highly recommend using Robinson Jackson for selling your property. They were very thorough and responsive, keeping me up to date at all stages.... Read more
Seller
13th Nov 2023 (1 year ago)
A Mitchell
Amanda and the team were amazing from start to finish. We sold our property with ease due to the hard work that the team had put in.
Thank you to Amanda and team for making it possible to buy our forever home!... Read more
Seller
13th Nov 2023 (1 year ago)
E Fletcher
Robinson Jackson did a great job in getting my mothers house sold and kept us informed from start to finish
Thank you George, Amanda, Charlie and Sharon... Read more
Seller
13th Nov 2023 (1 year ago)
A Dart
Excellent customer service - sale of property went through without any issues. Would highly recommend the firm... Read more
Seller
13th Nov 2023 (1 year ago)
C Singh
A fabulous estate agency with great service. They were always available and my point of contact was George. Can’t recommend this Agency enough. Thank you again guys!... Read more
13th Nov 2023 (1 year ago)
T Pitt
I can't recommend the Robinson Jackson team at Belvedere office highly enough they supported me through the selling and buying process especially the paperwork
side of things! quickly and efficiently
Many thanks
RJ team
Tracey... Read more
Seller
29th Aug 2023 (1 year ago)
L Crawford
The entire Robinson Jackson team has been incredibly supportive and patient throughout my experience. Their dedicated assistance has truly alleviated the stresses of my moving process. Sharon has been amazing and I cannot thank her enough!... Read more
25th Aug 2023 (1 year ago)
Really gave us the confidence and reassurance the whole time. The agents were good at communicating and Keeping us up to date... Read more
Seller
30th Jul 2023 (1 year ago)
M shuttle
Our experience with Robinson Jackson was excellent from start of the valuation to exchange of contracts. The staff were all very professional, and were very prompt in dealing with questions and requests. Nothing was to much trouble. A special mention to Sharon our progresser who managed all enquiries from our offer being accepted to our exchange of contracts.
Well done to all the team.
Many thanks. Martin and Janet... Read more
Seller
1st Jul 2023 (1 year ago)
I D
I was dreading having to sell and to purchase the house. You read such stories. That was before I met George, Charlie, Sharon and the rest of the team at Robinson and Jackson, Belvedere. From providing the valuation, arranging viewings, taking photos, to negotiation with buyers through to leading all the way to a successful exchange. They were always there for me: helpful, kind, knowledgeable, flexible, compassionate and trustworthy. They made my experience very different from what I had expected. If you are selling in Belvedere, don’t go anywhere else as this team is so good that it even works on Sundays, and this is a real help as most people have just their weekend to view or to show the house. Thank you, everyone at Robinson and Jackson who made my sale a walk in the park. Oh, not to mention selling the house in a very short time, getting me an offer after the first viewing.... Read more
Seller
29th Jun 2023 (1 year ago)
I Edem
Well , what can I say? A massive thank you to the Robinson Jackson Belvedere team from the initial contact with George and Charlie who gave me the reassurance and guided me through the process of what to expect from the outset with regards to selling my property. In the 4 months the team have been nothing but professional. Sharon and Amanda who stopped me from pulling my hair out and having a nervous breakdown, great customer service all round . All I can say is the team weren't all about just selling my property it was also about managing my expectations and ensuring that my needs were met despite the numerous calls I made, the team were always on hand to answer my queries. You will be in good hands if you decide to sell or buy with them. Highly recommend!... Read more
Seller
9th Jun 2023 (1 year ago)
Very polite and lots of updates. Recommend ... Read more
Seller
9th Jun 2023 (1 year ago)
S Eastwood
Decided to go with robinson and Jackson at belvedere. George the sales person came round viewed and priced up our property he said I can sell it in a week. Well he actually sold it within 48 hours. Also there was no hidden fees wich I was dubious but nope no hidden fees. An honest estate agent. Sharon in office also was brilliant with helping with all the paperwork. Couldn't of done it without there help. Nothing was to much trouble. Exceptional service. Thankyou so much to all the team at Robinson and Jackson at belvedere. Peter and Sonia eastwood.... Read more
Seller
31st May 2023 (1 year ago)
B Bushell
When we put our flat for sale a few years ago, we had tried with other agents with little luck. When we approached RJ the gave us more time to properly discuss the listing and expectations, within just two days of it going live it was sold. They were prompt, professional and helped make the process run smoothly.... Read more
Seller
21st Apr 2023 (1 year ago)
D Shaw
Great experience. Thorough, communicative and friendly.... Read more
19th Apr 2023 (1 year ago)
S KUMAR
I have been really satisfied with the customer service I have received from Robinson Jackson Belvedere recently. George Bontoft who heads the Belvedere branch has helped me by successfully managing the sale of my riverside property in Thamesmead, Greenwich. George has been a thorough professional throughout the transaction. The Belvedere team including Amanda Wade had in depth knowledge and expertise of the market to advise me with an honest valuation and managed the relationship extremely well despite their other commitments. I strongly recommend George and his sales team.... Read more
Seller
18th Apr 2023 (1 year ago)
E Okonkwo
The team at the Belvedere office are simply EXCEPTIONAL (George, Charlie, Sharon and Amanda).
The sale process was seamless as everything from start to finish was handled entirely by the Robinson Jackson Belvedere team. (I.e. from valuation, pictures, marketing, open house appointments and follow-through with the solicitors).
Furthermore, I was kept updated throughout the process.
This all-in-service was extremely valuable, very well coordinated and truly appreciated, I would definitely recommend.
Superb effort all through.... Read more
Seller
17th Apr 2023 (1 year ago)
Friendly professional service delivered at pace, from initial viewing through to contract questions and completion with timely effective communications by email and phone, I would recommend Robinson Jackson Belvedere team. Nothing was too much trouble. My purchase was so much easier with this agent.... Read more
Buyer
31st Mar 2023 (1 year ago)
R shaw
Highly recommend Robinson-Jackson of Nuxley Village. George and the team kept us updated after every viewing and was a great help along the way!
Sharon williams is a true star - thank you all so much... Read more
28th Feb 2023 (1 year ago)
P Sharma
I had excellent service from Nuxley Village branch selling my house. The staff were very supportive and helpful. I found them accommodating, would highly recommend them.... Read more
Seller
27th Feb 2023 (1 year ago)
H Mitchell
Thank you to George, Amanda and the rest of the team at Robinson-Jackson of Nuxley Village. From start to finish the service we got was flawless, fully updated at each stage and made the whole process stress free... Read more
9th Feb 2023 (1 year ago)
K Glyde
Great service from all of the team in the Belvedere office. Would highly recommend them if you’re selling a property.... Read more
Seller
6th Feb 2023 (1 year ago)
E Prendergast
Highly recommend! If you're deciding which Estate Agent to use to sell, look no further! The Belvedere team at Robinson-Jackson we're outstanding - they always kept me in the loop with feedback and gave me regular updates throughout the four months. I've never had good experiences with Estate Agents but Robinson-Jackson definitely exceeded my expectations and moving forward I will not be going anywhere else. Thank you again for helping us move to into our new home.... Read more
Seller
6th Feb 2023 (1 year ago)
R Management
Moving is stressful! Yet, the communication in the Belvedere branch of Robinson Jackson was second to none. I was never kept waiting more than a few hours for a reply and they were always informative and helpful, as well as reassuring. Highly recommend.
David S... Read more
6th Feb 2023 (1 year ago)
S Soul
Sharon and Amanda are excellent, quick responses and updates, professional, just what you need in the property purchase process! Felt so at ease dealing with this agency! Would definitely use again! Big thank you!... Read more
Buyer
27th Jan 2023 (1 year ago)
P Norman
Great service. When our original buyer pulled out, they found a new buyer instantly. Just completed our move. Thank you team... Read more
Seller
12th Jan 2023 (2 years ago)
H Strobel
Couldn’t have asked for a smoother purchase. Sharon, Amanda and George have been great throughout the whole process and I would definitely recommend this branch. Thanks guys... Read more
Buyer
16th Oct 2022 (2 years ago)
K Kozlowska
Great property management company.
Sharon Williams have been fantastic - I would highly recommend them to anyone wishing to buy a property.
Their communication has been excellent - they kept me so well informed throughout the whole of the buying process.
Everyone in the team has been so helpful.... Read more
Buyer
5th Oct 2022 (2 years ago)
D Lipscombe
Highly recommend Robinson-Jackson of Nuxley Village. George and the team kept us updated after every viewing. Always helpful when asked for advice and we sold and completed within 12 weeks of them listing our property.... Read more
Seller
16th Sep 2022 (2 years ago)
M albadeh
Avoid Avoid Avoid.
Very bad experience.... Read more
17th Jun 2022 (2 years ago)
N Green
From the moment I started dealing with this branch, their customer service has been outstanding. Sharon and George have been amazing. From beginning to end, these guys have excelled. They are responsive, professional and friendly. Nothing is ever too much trouble. I highly recommend that if you are considering selling your property, you call and ask to speak with George. You will not be disappointed!... Read more
Seller
22nd Oct 2021 (3 years ago)
O Vellam
No response to offer we made on a flat... now has a sold sign and taken off rightmove. Won't be using RJ to sell my house in future or rent out my BTLs. You've lost a customer for the sake of a one minute call... Read more
21st Oct 2021 (3 years ago)
Excellent, very professional. Especially good after sales support... Read more
Seller
16th Oct 2021 (3 years ago)
P Crawley
Perfect service always had time for us also very reassuring on everything
We had worries over.
Our house was presented beautiful on the Internet by pictures.
Thank you all at Belvedere.... Read more
Seller
17th Jul 2021 (3 years ago)
L Fabre
Robinson Jackson Belvedere were absolutely phenomenal from start to finish. They took care of the sale of our house as well as our onward purchase. George and Jane got our house on the market within 24hrs of us instructing - we were really pleased with the listing, beautiful photos and detailed description. Within 3 days we had accepted an offer! George, Amanda and Jack then helped us secure our dream home (also in Belvedere) very quickly and with minimal stress. Sharon was amazing on the sales progression side of things, constantly in communication with us and our solicitor which we really appreciated - she was so helpful and really took the stress out of everything, despite the looming deadline for Stamp Duty! What I loved about the RJ team is that whenever I called the office, they answered the phone every time and whoever I spoke to knew what was going on with our transaction. The team are lovely and clearly are very well coordinated between them and it really made us feel we were in safe hands. Absolutely brilliant!... Read more
Seller
19th Jun 2021 (3 years ago)
M Dance
Thank you to Sharon and the team at Nuxley Village. You have made our dreams come true with our forever home!
You went above and beyond, and nothing was ever too much for you. We are very grateful.
Billy & Siobhan.... Read more
Buyer
3rd Mar 2021 (3 years ago)
M Machata
The sales team did a fantastic and very professional service. I would not be able to sell my house without them. When my first buyers changed their mind and pulled out, my house was back on the market the next day, and sold again a week later. When the lender had a few issues with some works I had had done, George got in touch with his electrician, and remedied the issues within very short time. The team always answers the phone, reply to emails, offer advice and support. Honestly, my decision to sell with Robinson and Jackson was the best decision. Thank you George, Jack, Sharon and Amanda.... Read more
Seller
24th Feb 2021 (3 years ago)
R Patrascu
Please, please don't be fooled by the positive reviews around here. Spare 5 minutes of your life and read this through so you won't find yourself in our situation. Let me explain our experience with them: we were looking to rent a property and found one that was in our budget and met our requirements. Our offer was accepted and we paid the holding deposit and started the reference process. Everything was smooth with HomeLet and we received an email that we now need to pay the advance rent and deposit in full 'TODAY' ( yes, in capitals ) despite we didn't signed the tenancy agreement. Our mistake was that we paid all the above - £3230 and we were told that the moving date will be 30.11.2020. That was on the 25th of November and we informed STACEY GREENWOOD that our current tenancy agreement expires on the 20th of December. 30th came quickly but nothing from them. I was the one who made the call and was informed that due to some issues with the landlords' papers they have to move the date to the 7th of December. We agreed and 7th came. Again, absolutely no contact. Again, I was the one making the call and again, they have to move it to the 14th of December. I then express my concerns to STACEY GREENWOOD but she told me to rest assured that we will be getting the keys before the 20th of December. Do I need to tell you that on the 14th again nobody called ? YES, that is right, nothing. I was the one who called and she told me that 'unfortunately' she doesn't have a moving date for us due to the above problems. Now, imagine yourself near Christmas with a 9 months pregnant wife soon to be mother with no house to move in. I have requested all the amounts to be refunded in full but after 3 days no one replied to my emails. Called 2 time in the office but they just passed me from one agent to another. Got in the car with the same 9 months pregnant wife and drove to their office. They agreed to refund the money but we need to wait a couple of days ( I know, when it is about making the payment it only takes seconds and they are happy to cash in, but when they need to give money back it is a different story ).
Caring or respecting the client ? Communicate effectively and send honest information to the client ? THEY DO NOT KNOW THESE MEANINGS. They are just chasing their commission, once they have the money into their pockets may God be with you.
This is a honest review and experience which can be backed up with emails and conversations if somebody has a doubt.
I genuinely hope you will think twice before using their services.... Read more
Tenant
18th Dec 2020 (4 years ago)
A ruso
Just outstanding experience whit the team Specially whit Ellie from Barnehurst,I cannot recommend her high enough, because she made it so easy for me,specially after my very bad experience whit other estate agents.
Im very grateful that I meet Ellie that you can tell she loves her job and she loves to help people.
The Manager should be very happy to have someone like her working there.
Again thank you very very much... Read more
29th Oct 2020 (4 years ago)
P Raikes
Excellent professional letting team under Catherine's leadership... Read more
Landlord
16th Oct 2020 (4 years ago)
A Kleywegt
I cannot fault the service provided by all staff at Robinson Jackson. We were very nervous about the potential for renting our home out. They reassurred us and provided us realistic expectations, that they achieved within three days if being on the market. Not only that but all staff we have dealt with have been extremely professional, very responsive to our needs and queries. Thank you to all at Robinson Jackson for making the process so easy. We have no hesitation in recommending you to to anyone! OUTSTANDING.... Read more
Landlord
23rd Sep 2020 (4 years ago)
G Renzo
After having my offer being accepted they kept showing the property to other people interested (i suspect that and i did call them with another number, booking a view for the next day ) i suppose to get the key of the property on a certain date but i did receive it 3 month after the date that they initially told me, during that time i have been complaining and kept receiving bad and rude answers over the phone by one of the lady at the office, Sharon Williams telling me that i have to wait them, they will send me over the completion date when they want and if i was happy with that they had plenty of buyers interested, after that she hang up the phone, totally rude and not professional ! I suggest everybody to avoid this office i wasn't happy at all with the services received ! Rude and not polite... Read more
Buyer
1st Jul 2020 (4 years ago)
D Bannister
Simply outstanding experience with the team. Sharon is an absolute asset to the team. I cannot recommend her highly enough . I will always come back to her! Nothing was a problem, went above and beyond on my behalf to get positive outcomes and generally cared about my family & I and the journey we were on. Seriously recommend!! Not to forget Jack & George, very helpful and supportive always had a basic understanding of my file and stepped in to support where needed and once again cared about me as a person. The team is unbelievably close they know each others clients so if one person is not there it is not an issue. Great team, great service, if your doing anything within property and you need support - you don’t need to look anywhere! Go and see the team in Belvedere. Thank you so much for everything.
David... Read more
14th Mar 2020 (4 years ago)
J Cutmore
Always helpful and same members of staff over a number of years which always helps to build a relationship. Would recommend.... Read more
7th Feb 2020 (4 years ago)
L Arnost
Would confirm All the previous comments referring to an outstanding service received from start to finish. Jack, George and Sharon whom we have dealt with selling our property.
Professional at all times, friendly understanding and on the ball at all times. They know their work and it shows. Guaranteed success and satisfaction.... Read more
Seller
3rd Dec 2019 (5 years ago)
V edokpayi
Was so easy and fast checks reliable agents thanks to one of the agents James Kamara I appreciate your efforts in making it easy for me to rent a property from the team I would definitely recommend them thanks once again xx... Read more
Tenant
15th Oct 2019 (5 years ago)
Zer0
Currently undergoing my second purchase with Robinson Jackson Belvedere. I must say that this is a highly professional and highly skilled team of estate agents, Sharon, George, Amanda & Others all stand out as the best in the industry. Would recommend, Would use again... Read more
Buyer
10th Oct 2019 (5 years ago)
F Otuata
What a wonderful letting agent is Robinson Jackson. They were God sent to us in our choice of property to rent. Many thanks to Mr James Kamara????,he was too good that made everything possible.
I'll definitely recommend them again and again.... Read more
Tenant
1st Oct 2019 (5 years ago)
D Bond
Really happy with the service - always friendly and efficient - often going over and beyond as I’m a complete technophobe ( scanning documents , sending stuff electronically ) nothing too much for them .
In particular big thanks go to Jack,George and Sharon as these are the ones that I dealt with !
A quick ,painless sale (11 weeks from start to finish ! )
Would recommend 100%... Read more
Seller
18th Aug 2019 (5 years ago)
L Howell
The Team at Robinson Jackson Belvedere have been nothing but continuously professional and EXTREMELY HELPFUL. The sale process would not have been possible without them. Specifically Sharon who went above and beyond her role! Words can not explain how grateful I am for all of Sharon's help, guidance, support and passion to get the sale over the line amongst when all hope was lost! You are AWESOME... Read more
Seller
23rd Jul 2019 (5 years ago)
S Kemp
Big thanks to all the Belvedere team who helped us sell our house and dealt with our anxieties in a friendly and professional manner. I highly recommend them.... Read more
Seller
7th May 2019 (5 years ago)
G Grubb
Jack and his team at Robinson Jackson Belvedere did a great job selling my house in Abbey Wood. They were very patient when I had to take the property off the market. They handled all the viewings for me. They kept me informed. They did not pressurise me to accept a low offer. Once I had accepted an offer Sharon, the progress chaser, did an excellent job over and above the call of duty. I am happy to recommend them.... Read more
Seller
1st May 2019 (5 years ago)
W B
Simply Excellent.
We got an efficient, polite and high quality service from the very start.
Very happy.... Read more
25th Apr 2019 (5 years ago)
T Brown
Jack and his team really do work their socks off! A smooth sale from start to finish. My partner and I cant thank them enough and will be highly recommending them to all family and friends. Thank you :-)... Read more
Seller
11th Apr 2019 (5 years ago)
N Mayo
Amazing team! Very supportive throughout my sale. Thank you so much especially sharon :-)... Read more
Seller
10th Apr 2019 (5 years ago)
M Davis
A fantastic service all round. I sold my flat in Belvedere through Robinson Jackson after initially going on the market with an online agent. Sharon's help with the leasehold information and continual updates made my life 100x easier. The fact I could walk into their office any day of the week was re-assuring, rather than sitting on hold and waiting days for a phone call back from an online agent. After my experiences, I wouldn't go anywhere else! HIGHLY RECOMMEND... Read more
Seller
10th Apr 2019 (5 years ago)
A Marwaha
We had very good experience selling our two properties through Robinson and Jackson. Staff was very helpful and helped our elderly mom in our absence to do her paperwork, Jack went out of his way to help and made the sale very smoothly for us. We are very grateful with there help and support and efficient work... Read more
Seller
20th Jan 2019 (6 years ago)
L Harman
Great job done by Jack, Sharon and the team. Really helpful, always happy to answer any questions and chase things up. Thanks again all.... Read more
21st Sep 2018 (6 years ago)
H Forsdick
We sold our home through Robinson Jackson Belvedere. It was a long process no fault of the branch but to do with our chain at the top.
We mainly had dealings with George at the start who we cannot fault. He was always polite, helpful and professional. We later had most dealings with Sharon who kept us up to date and was always understanding, polite and on our level. I did not once feel like they were 'pushy' or uninterested unlike the other 'online' estate agents who dealt with our sellers property who we're so hard to get hold of most of the time!
Thanks to all involved at Robinson Jackson Belvedere we got there in the end ????????... Read more
Seller
21st Sep 2018 (6 years ago)
B 95
I can only repeat what Viv put previously...
I sold through a alternative estate agent but Robinson was my purchess agent .
Without Sharon who supported me through a traumatic sale by chasing solicitors etc ... going above and beyond , I don’t think we would have completed ... if my agent was left to it would have been a different outcome .
Use the belvedere office ( not all the same ) fantastic service cant ask for more ... thanks Sharon and the rest of the team Paul and Tiff... Read more
Buyer
15th Aug 2018 (6 years ago)
S Deruelle
Friendly, efficient service would recommend Robinson Jackson to sell your home... Read more
27th May 2018 (6 years ago)
V Mellish
We didn't sell our house with Robinson Jackson but came involved with Sharon in Belvedere because our buyer sold his house with them. Despite not directly being her client she was fantastic, helpful, supportive and understanding. Without her dedication in chasing agents and solicitors we would never have made the completion deadline. Unfortunately we sold our house with Ward and Partners in Barnhurst who were useless and in hindsight that proved a bad decision.
Sell with Robinson Jackson! All the staff are friendly and Sharon is their star!
Viv and Roy Wilson... Read more
Seller
23rd May 2018 (6 years ago)
M Watson
Great Service from all involved. George could not have been more enthusiastic telling me about the property and booking a viewing. At the viewing Amanda offered practical advise, and was very helpful having full knowledge of the property, whilst still allowing us room to make our own decisions. The team were very helpful and accommodating with our second viewings. Sharon is all knowing when it comes to progression and pushed it through to completion quicker than we originally expected and without a hitch! Very glad to have bought through them and will recommend to everyone I know!... Read more
Buyer
2nd May 2018 (6 years ago)
O Oyeneye
Robinson Jackson Belvedere is the best Estate agent I have ever come in contact with. They are passionate about what they do. I sold my property through them, I have never seen a team of dedicated workers in my life. What inspires me most, is the way the team works like a family. Jack manages the team well, George was fantastic, he assured me that my property would be sold, and it was sold in no time, Amanda too did her best. Sharon, the eloquent sales progressor is the strength of the branch. Sharon would never give up on anything, she would even push the other estate agents (if you are in a chain) to work as quickly as possible. I would recommend Robinson Jackson to anyone in and around Belvedere, use them and you will never regret.
Olawale... Read more
Seller
30th Apr 2018 (6 years ago)
26B
As a first time buyer, I was delighted to have an offer accepted on a lovely flat through this estate agent. Despite being informed by Robinson Jackson that I was one of seven bidders for the property, my offer was somehow accepted by the vendor who they claimed had warmed to me during the viewing. I was over the moon and excited about moving in.
What I would later learn was the property had signs of subsidence or some kind of structural movement. My surveyor – who I had paid almost £250 to conduct a report - wouldn’t consider giving me a mortgage unless I paid in excess of £1,000 for a more extensive survey, which could have just highlighted more issues. As the vendor had bought the freehold for their property, there was no form of insurance to cover the issue of subsidence.
As I researched further, I found that the flat in question had been put on the market previously and I believe the same thing had happened (the buyer's bank would not provide a mortgage due to signs of subsidence). I believe the vendor of the property had attempted to hide the cracks caused by the subsidence in the hope that my surveyor wouldn't notice them. The vendor (the one who had warmed to me during the viewing) was dismissive after the surveyor report and informed me that they would be putting the property on the market despite my initial attempts to negotiate the issue. I felt this was unfair and questioned their behaviour. The flat was placed on the market several times afterwards, all failing for the same reason – subsidence.
It soon came to light that Robinson Jackson were privy to these issues but continued to market the property to prospective buyers in the hope a buyer’s survey wouldn't pick up on it. I feel this was very irresponsible as purchasing a flat with this issue would have such an impact if a buyer tried to sell in the future. It’s also giving false hope, wasting time and robbing potential buyers of £250 in survey report expenses. In fact, I phoned the estate agent to enquire about the property when it was re-marketed for the fifth time on their website and was informed by their staff that the reason it was being re-marketed was due to ‘buyers with commitment issues’. This left me angry as I was more than willing to commit to the sale.
It’s clear the estate agent only care about their commission and not providing an honest, quality service. As a vulnerable first time buyer, they could have lumbered me with an unsellable property just for a bit of commission and I will ensure that I do not use them again.... Read more
Buyer
29th Apr 2018 (6 years ago)
C Jutla
I’ve bought and sold through Robinson Jackson Belvedere, and Jack and his team are brilliant. Friendly, professional, diligent and helpful. I would highly recommend.... Read more
Seller
28th Apr 2018 (6 years ago)
T Johnston
We sold our first house through Robinson Jackson about 4years ago now. We were so happy with the help they provided including dealing with the other estate agents we purchased our new property from. We felt they were with us through everything and were people of their word. Jack was the main helper but Sharon also helped. I can't say enough good things about their service! Would sell through them again.... Read more
Seller
21st Dec 2017 (7 years ago)
J White
I bought my property through Sharon at your belvedere branch and received a professional,informative and caring service.I only wish I had sold my property through you and would 100% recommend Sharon.I made the mistake of selling through Anthony martin and would NEVER recommend this company due to the poor service I received.... Read more
Buyer
28th Nov 2017 (7 years ago)
So far they have been polite and helpful.... Read more
Seller
31st Jul 2017 (7 years ago)