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© GetAgent Limited 2025
- Robinson Jackson - Welling
Robinson Jackson - Welling
Closes at 4:00pm
146 Welling High Street, Welling, Kent, DA16 1TJ
Our office is in the heart of Welling on the corner of the High Street. With ‘the Cannon’ in front, it is a well known landmark attracting interest for every property that is showcased in our window. In the modern world of the internet, we still have lots of walk-in buyers, which makes the office a bustling and exciting place to work.
My experienced and consistent team is helping an increasing number of buyers who are drawn to Welling for the excellent schools and speedy public transport links to Central London. Contact us to discuss your future plans; we would be delighted to share our knowledge of the current local property market.
We are open until late, even on Sundays
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 8:30am - 5:00pm
- Sunday 10:00am - 4:00pm
View all details
Accreditations
Robinson Jackson - Welling Reviews (171)
Have you used this agent?
91%
1%
0%
1%
8%
All (171)
Seller (54)
Buyer (23)
Landlord (9)
Tenant (23)
General (62)
A Smith
Incredibly professional, efficient, friendly and hard working. They took all of the stress out of selling my mother's house in Welling, achieving a prompt sale at higher than the asking price. I couldn't be happier, no drama, just results.
Seller
8th Oct 2024 (16 weeks ago)
L Forlife
We are extremely happy with the customer service provided by Robinson and Jackson estate agents in Welling. Especially Anthony sales manager, he has been so helpful and patience with us in our journey. We are very grateful for it. And Jack who showed us the property we bought was very helpful and friendly. We recommend Robinson and Jackson in Welling a lot. We have already bought two property with them and hopefully more ????
Buyer
8th Oct 2024 (16 weeks ago)
B Slade
Brilliant seamless service provided by Robinson Jackson Estate Agents Welling Branch and also their Progressing Department in Plumstead. All you guys went the extra mile through to completion....
3rd Sep 2024 (21 weeks ago)
C Souza
I would like to thank Scott and the Welling team for their incredible support throughout the whole process. The support was above and beyond my expectations. I thoroughly recommend.
15th Aug 2024 (23 weeks ago)
A Skinner
I have been very happy with the service provided by Robinson Jackson Welling They have always been ready to answer any queries I had and the purchase of my new home has run smoothly.
I would definitely recommend them to friends and family.
Buyer
8th Aug 2024 (24 weeks ago)
X P
Thank you so much, Scott @ Welling Robinson Jackson! Your support has been incredible. We are forever grateful that we completed on our forever home. Highly recommend. Thanks again! ???? x
Buyer
13th Jul 2024 (6 mo. ago)
K Sherchan
Really helpful and supportive and communicated throughout my journey of buying process…recommended
Buyer
9th Jul 2024 (6 mo. ago)
R Green
My experience with the robinson and jackson team on my sale of my property was amazing . I had lots of issues to resolve throughout the sale of my house and they all as a team assisted me in every way possible . I recomend a sale or purchase through robinson and jackson estate agents .
A big thank you to everybody involved in my house sale and new purchase
5 stars alround ????
Seller
18th Jun 2024 (7 mo. ago)
R Tinklin
We received an excellent service from everyone at Robinson Jackson, thank you for all your help and support, it is has been much appreciated..
23rd May 2024 (8 mo. ago)
S Owais
Tony is amazing guy help me alot through out the whole process of buying house even he help us out of the box through exchange of contract
Buyer
17th May 2024 (8 mo. ago)
R Alexander
We used Robinson Jackson and both the sales and the after sales team did a fantastic job!
Seller
8th Apr 2024 (9 mo. ago)
Lee
Excellent service from Scott, Anthony and the team at Welling! Very clear and honest appraisal compared to local competitors. Fixed fee meant we were able to ascertain costs. Very happy all round with the whole process
Seller
27th Mar 2024 (9 mo. ago)
L Kennard
Great service from Scott and the team , very efficient and friendly manner . Took fantastic photos with a good eye for detail . Very pleased with the marketing of our property. Also need to mention Adele and Hazel for their help in keeping us updated with the progression of the sale .
All in all a good experience with Robinson Jackson , Welling .
Seller
10th Feb 2024 (11 mo. ago)
N Mayo
Second time using robinson jackson. Scott dealt with the sale of our home. He was very helpful throughout the whole process, nothing was ever too much trouble. Would highly recommend using them. Thank you for making our move as smooth as possible :-)
Seller
9th Feb 2024 (11 mo. ago)
R H
Recently purchased a new home. Branch manager Scott and the team were excellent. Throughout the sale the communication was brilliant and any queries were promptly dealt with. Thank you
Buyer
5th Feb 2024 (11 mo. ago)
C Beadle
I used RJ Welling branch as I bought a property from them. They were friendly, helpful and professional.
As it was my first property I was buying I was unsure of the process. They explained everything to me. I was kept updated via email/telephone.
I recommend their services to anyone thinking about buying a property.
Buyer
5th Feb 2024 (11 mo. ago)
L Pegler
Returning customer and would use again without hesitiation! Very competitively priced, but also incredibly knowledgable about the area. Scott and the team and friendly and curteous and very responsive to all emails, calls etc. Cannot fault and definitely recommend.
30th Nov 2023 (1 year ago)
S Barker
A very big thank you to Scott Dowler, branch manager at the Welling branch of Robinson & Jackson. Scott has been very helpful for my parents. I had dealt with most of the communication, paperwork etc but as I live an hour away, Scott was very obliging & helped with paperwork that I couldn't get there to do. He explained things for them, dropped papers to them & forwarded them to the solicitors for them. We used Robinson & Jackson ourselves 6 years ago which is really why we went to them to sell my parents house.
Thank you Scott, you went above and beyond & made me feel more assured as you looked after my parents so well.
Sue B
Seller
26th Nov 2023 (1 year ago)
M Miller
Recently sold through Robinson Jackson Welling. The whole process from start to finish was very smooth and hassle free. Found the staff to be very friendly, knowledgeable and quick to respond to queries. They were competitively priced too, which was an obvious bonus. I would definitely recommend their services.
Seller
13th Nov 2023 (1 year ago)
D Perera
I bought a property, the early stages were good up to the point you make an offer and get accepted. But the after care is terrible and lack communication. I have to keep chasing multiple times to get an answer from the progression team. Currently I am struggling to liase with the seller to set a time to move in on the completion date (a time we can at least work toward to arrange moving vans etc). I have recently been on the other side selling with Dexters and they went over and beyond to help both parties and did not abandon until everything was done.
Seller
6th Nov 2023 (1 year ago)
J Lyons
The team are very helpful and with giving you updates on your property . First class experience . Thank you to Anthony and Scott
22nd Sep 2023 (1 year ago)
Anonymous Homeseller
Good company that keeps you in the loop during the whole process. Staff are very knowledgeable of the market locally.
Seller
21st Sep 2023 (1 year ago)
S Horne
Many Thanks to Anthony with the Sale of a house. Very friendly and helpful Team throughout. Always quick to answer any questions and kept us updated during the process.
Would highly recommend.
Seller
15th Sep 2023 (1 year ago)
Anonymous Homeseller
Very responsive and knowledgable team.
Seller
6th Sep 2023 (1 year ago)
???
professional and effective! all the explanation is very clear. and I got my expected house as satisfied and promised date.
Buyer
10th Jul 2023 (1 year ago)
jibbyjive
Scott and the team at Robinson Jackson at Welling were proactive, professional and really helpful throughout the whole process and I would recommend them to anyone selling their house, thanks!
Seller
29th Jun 2023 (1 year ago)
M F
Grate to deal with
28th Jun 2023 (1 year ago)
C Brackstone
First class experience from start to finish! Scott at the Welling office has been so efficient and easy to deal with, listened exactly to what we wanted then implemented it to the letter. Yes it obviously helped he found a buyer within 4 days, but the speed he got the property on the market (36 hours) when one of his close competitors took 10 days showed me how professional he was. He knew we were very unhappy with our previous agent and just talking to him I felt confident that he was our most realistic hope of reaching a sale in today's market. The Sales Progression Team took over, said they would keep in touch weekly which they have and this has now resulted in completion after only 6 weeks!! Well done to you guys too. If you are buying or selling in Welling I cannot recommend Robinson Jackson highly enough. Once again thanks for everything.
Seller
3rd May 2023 (1 year ago)
L puri
The process from viewing till we had the contract exchanged was very smooth and unexpectedly very quick. The staffs at Robinson Jackson( Scott and colleagues) and the solicitors( Cook Taylor and Woodhouse- Zara Wilkins), mortgage advisor( Nick) were fantastic in facilitating all the processes till the contract exchange. Very satisfied and would definitely recommend highly.
Buyer
3rd May 2023 (1 year ago)
L Pun
I appreciated your service very much
16th Apr 2023 (1 year ago)
N Holmes
Robinson and Jackson were very helpful and efficient at all times. Adele in the Sales Progression Team was fantastic, she went above and beyond to reach exchange. I cannot thank her enough.
Seller
13th Mar 2023 (1 year ago)
R Newbury
I have been on a real journey with Robinson and Jackson over the past 9 months. They have helped me with a troublesome tenant and managed to sell my property also. Always available to talk and always offered the best advice. It has been a real pleasure using their services and I cannot fault anything. Thank you to Scott & Team, for everything
Seller
24th Jan 2023 (2 years ago)
B pradhan
Robinson Jackson Welling have made our first time buying such an easy and speedy process. Would like to thank you specially Scott from the viewing right up until exchange as you been very supportive till whole process, it has been hassle free. Thank you to the team, Hazel a progressing departments for all the updates and suggestions.????????
Buyer
14th Jan 2023 (2 years ago)
E Louise
We recently sold our home through Robinson & Jackson Welling and we couldn't have been happier with the service they provided. We sold our home relatively quickly and the process ran very smoothly. Thank you for your help Tony and the team!
Seller
24th Oct 2022 (2 years ago)
K Brown
Excellent service, even when a potential buyer messed us around. They were back to work to find a new buyer. They gave advise when we hit sticky patches and helped us through the process.
Seller
4th Oct 2022 (2 years ago)
C Cooke
I couldn’t rate the service highly enough. We’ve dealt with a lot of local Estate Agents in the last few years and these guys are head and shoulders above the rest. Scott Dowley in particular was excellent ??????????
15th Sep 2022 (2 years ago)
C Humble
A huge thank you to Tony, Anthony, Scott and the team. They were professional and dilligent with the way they worked and found us a fantastic buyer very quickly. The booking of the viewings was seemless and wihtin days we have interest and viewings lined up.
Hazel was our sales progressor and this was a big selling point for us because we wanted to be sure there was a dedicated person to help support us through this sale and Hazel was exactly that. We hit a few speed bumps along the way as expected with the sale of a leasehold flat but with the help of Hazel and the team in Welling these were quickly rectified and sailed through to completion without the need for me or my wife to be disrupted from our working lives.
Thank you all at Welling Robinson Jackson. It is clear to see why they are the best in the business.
Seller
8th Sep 2022 (2 years ago)
S Risby
From our initial meeting with Scott, to our moving day 6 months later, the whole R&J Welling team have been supportive, approachable, professional & patient! Our home was put on the market, had 15 viewings booked, and was sold within the first week.
When two months down the line, we had a major setback, because our buyers could not fulfill their mortgage, Scott had our home back on the market, and sold again within the week! This was such a relief to us, as it allowed us to keep the house we had put an offer on.
Tony, Scott, Anthony and their sales team all made time for us, and guided us through the stressful process with expertise and friendliness. The progression team Hazel and Adele were also always on the end of the phone, to help us with any questions and to keep us well informed. Towards exchange, they done everything they could to push things through as quickly as possible, to enable the chain to complete to everyone’s satisfaction.
The whole team from start to finish done a great job. We have had excellent service and support from R&J, and send our thanks to everyone involved. We would recommend R&J to anyone who is looking to buy/sell a house in the Welling area.
Sharon & Craig
Seller
6th Sep 2022 (2 years ago)
K Riedl
This is the 2nd time i've used the Welling branch of Robinson Jackson and once again, I couldn't have asked for a more professional service. Tony and his team run a tight ship and were on hand to support me every step of the way. The entire process was faultless, all my questions (and there were a lot) were promptly answered and all paperwork and documentation was dealt with quickly and efficiently, they made the entire process very straightforward. My thanks go Tony & Scott for all their help and advice and to Sue and Anthony who managed the open day. I'd also like to extend my thanks to both Hazel and Adele for progressing the sale and keeping me up to date on a regular basis. I can definitely recommend RJ and wouldn't think twice about using them again.
25th Jul 2022 (2 years ago)
L Ode
Just completed a purchase through the Welling branch with support from the Plumstead office on the Sales Progression.
What can I say - its such a relief to actually engage with professionals who know their business which was reassuring. The process couldn't have gone any smoother which I think was partially down to the staff at the Welling and Plumstead branch - other London agents could really learn from these two offices on how buying/selling should be done.
22nd Jul 2022 (2 years ago)
J Adkins
I can highly recommend Robinson and Jackson Welling , they guided me through selling my parents house, there was lots of viewings done expertly by Athony quick sale good price , what more can you want a big thank you to Robinson and jackson Welling
18th Jul 2022 (2 years ago)
T Hooley
Give 5 star - went very smoothly from start to finish
14th Jul 2022 (2 years ago)
M Dunthorne
From the initial meet to put us on the path of selling our property Robinson Jackson proved that they were way above the other agents I had round, and I wasn’t disappointed. House was in market within a week and they had also set up 11 viewings in the process. After the viewings we had 3 offers and the house was sold WOW all within 3 months too. Attention to detail, customer communications and plenty of advice (as we had never done this before) made this agent heads above the rest. I highly recommend Robinson Jackson for everyone reason you could possibly think of, because once they started the process it was smooth start to finish 10/10 on every level
8th Jul 2022 (2 years ago)
Bitity
Very very bad agent irresponsible landlords uses them no house Maintainance just don’t rent from them
8th Jul 2022 (2 years ago)
K Montebello
Literally feel like my family has been extended ????
I could not recommended Robinson Jackson Welling any higher .
From the moment Scott walked in to value our house my Mother and I knew we could trust him with our sale. It was never going to be easy for us after loosing my Father 10 years ago and this being our only family home and Scott understood this fully and showed us the compassion we needed. He was never pushy and let us move at our own pace when we was ready.
Scott and Tony have been our rocks and have helped my mother and I get through one of the most stressful processes of our life. I know they say moving is one of the most stressful things you'll ever do but throw unknown Probate plus extras in and you can only imagine how close to breaking down we have been. Scott and Tony we thank you from the bottom of our hearts for helping us keep ourselves together especially me who has you on speed dial ???? You have both helped in every way you could , answered every question we've had, made us laugh when we've been crying, and without you there is no way we would have completed our house sale and purchase, we would have pulled out long ago. I will actually miss being able to speak to you both on a regular basis!
Anyone looking for an estate agents, look no further these guys are amazing!
Thank you so much ????
7th Jul 2022 (2 years ago)
Anonymous Homeseller
Sold our home just under 2 weeks with a price that satisfied us
Seller
28th Jun 2022 (2 years ago)
K Holda
We thought we got the right agency but once we signed the contract with Robinson Jackson, the whole experience turned into the most stressful and inefficient process. The agency alongside with Tony were absolutely useless, unresponsive and disrespectful. Looked like they had too many houses to deal with so didn't bother our case at all. Our buyer withdrew in the end so we changed our estate agent to Kevin from Danson. We sold the house immediately well above the asking price! Don't waste your money on this bunch of hawks as this is who they are!
Seller
31st May 2022 (2 years ago)
N MIN
Team members work conscientiously and responsibly! Professional and responsible! It is very helpful to us, every step and every detail helps us to do the best?very appreciate all of them!
24th May 2022 (2 years ago)
J Vi
Really helpful and professional team
Thank you all for your help and support along the way from viewing to completion! Thank you ????
30th Apr 2022 (2 years ago)
D King
We picked the right estate agents to help us sell our house. They are professional and friendly from start to finish. The viewings went really smoothly and we sold our property quickly. We had an issue with our Sold sign pulling over a small wall, but Tony was on the case and arranged to get this repaired.
The progression team (Hazel & Adele) was always on the end of the phone to help and keep us well informed and push things through as quickly as possible.
The whole team from start to finish done an amazing job and would totally recommend them to anyone.
Seller
29th Mar 2022 (2 years ago)
K Morley
My elderly father recently bought and sold a house through the Welling Branch of Robinson Jackson. Scott and the other members of staff could not have been more helpful and went far beyond what is expected of an estate agent, helping my father on numerous occasions throughout the process. Could not recommend them highly enough.
13th Mar 2022 (2 years ago)
M Parrish
If you need to sell your house then this is your place to go the team at Robison Jackson’s are great and so helpful thanks for all your hard work ????
Seller
17th Feb 2022 (2 years ago)
C Wilkinson
The team at Robinson & Jackson in Welling were just brilliant, from the start of the process when putting my mum's flat on the market through to move day. The team are friendly, available and were very patient with communicating with my elderly mum. Highly recommend working with them!
Seller
20th Jan 2022 (3 years ago)
J Chelton
We dealt with Tony, the branch manager, when looking for our first home. He was excellent and very accommodating in helping us arrange viewings, liaise with the owners and getting our offer across. We completed on the house not too long ago and would like to thank Tony and everyone at Robinson Jackson for helping us in getting our foot on the property ladder.
Buyer
19th Jan 2022 (3 years ago)
J harrington
Great experience of Robinson Jackson Welling. Couldn't recomend them and their neighbouring branches enough. Avoid the online agents, pay the extra for dedicated and experienced professionals,
14th Jan 2022 (3 years ago)
S Pavitt
We want to say a huge thank you to Tony and his wonderful team at Robinson Jackson Welling. They were professional, patient and helpful throughout. They made the move as stress free as possible. They went above and beyond-thank you all!
28th Oct 2021 (3 years ago)
S Ghosh
The experience was mostly pleasant , from viewings, to the offer, through to the team looking after the completion of the transaction.
14th Sep 2021 (3 years ago)
S Simplicity
The entire team was brilliant from beginning to end. They work very hard and are very personable.
John. L
26th Jun 2021 (3 years ago)
S Gurung
Excellent service, would recommend to everyone.
19th Jun 2021 (3 years ago)
J Curtis
A big thank you to Tony and his team at the Welling branch. 16 years ago Robinson Jackson helped me find a house to buy. I received excellent service then, and 16 years later they sold that same house for me, and once again I received excellent service. I would highly recommend Robinson Jackson. They are a professional team who make the process as easy as possible for you, from the minute you put your house up for sale to the minute you complete.
Seller
19th Jun 2021 (3 years ago)
D Merritt
Robinson Jackson Welling have made our first time buying such an easy and speedy process. From the viewing right up until exchange, it has been hassle free. Thank you to the team, would highly recommend!
Buyer
25th May 2021 (3 years ago)
K Olusesi
Recently completed with the help of this branch and I must say the service was 1st class from all members of the team. Always available, always had the answers which led to a smooth purchase. Would definitely recommend ! Big up Andy and Natalie and all the crew down there !!
Buyer
8th May 2021 (3 years ago)
M Donnelly
Hello everyone!
My wife and I sold our home in February 2021 with the Welling branch of Robinson Jackson. They were recommended to us by friends who had recently sold their house in the Welling area.
Tony Murray (Branch Manager) and Scott Dowler (Sales Manager) guided us through the whole process magnificently from start to finish. They were very friendly, honest and professional throughout the process.
We had huge interest in our home right from the beginning and we quite quickly secured offers. The checks on prospective buyers were very thorough and gave us peace of mind.
When we accepted an offer everything moved very quickly and we were able to get our home sold in time for our buyer to avail of the 0% stamp duty offer. We were also keen to sell quickly if we could and Robinson Jackson were able to facilitate that.
We even had our own dedicated sales progression manager, Hazel, who was always on the other end of the phone and happy to help with any queries we had as the sale progressed through the various stages.
I would thoroughly recommend using Robinson Jackson to anyone thinking of selling their home. My wife and I are now moving to Northern Ireland to start a new life.
We will always be very grateful for the professional service we received from Robinson Jackson. They helped to make our dreams a reality.
Thank you!
Michael Donnelly
Seller
24th Apr 2021 (3 years ago)
A Stent
We have had excellent service and support from R&J from the sales team as we were looking to sell our property - Scott, Tony and Anthony doing sterling work. Then we had excellent service from the After Sales team, and when there was potentially a major hiccup about to befall us, Adele took control and was emailing and phoning left, right and centre to ensure the chain pulled together and exchanged preventing the potential collapse happening. Thanks to all involved and we would recommend R&J to anyone who is looking to buy/sell a house in this area
Andy and Lesley
Seller
23rd Apr 2021 (3 years ago)
J Holczimmer
We recently sold our house through Robinson Jackson. The professionalism of the whole team made sure the process ran smoothly from valuation to completion.
We ran into a significant last minute problem which was very stressful and could have jeopardised the sale.
This is when Tony Hodges really stepped up. He was a very knowledgeable and calming influence and liaised between ourselves and our buyer to achieve a compromise which fairly suited both parties and ensured the sale proceeded to completion.
We wouldn't hesitate to recommend them.
Thank you also to Scott, Tony M, Anthony and the rest of the team at RJ for a job very well done!
Karen and John.
Seller
11th Mar 2021 (3 years ago)
J Chapple
Thank you to all the team, especially Tony Murray & Tony Hodges. They provided an excellent service from the start to the end and were always there for any query's we had. I would certainly recommend them if you are buying or selling a property in the local area as their service is second to none.
Brian and Jeanette.
2nd Mar 2021 (3 years ago)
A Kidd
Where do I start with this ongoing issue!
You ever been to a pantomime or circus? Its very funny right? This is what I think of the professionalism of the staff dealing with my property and landlords.
We had a viewing at our property and it really felt right. We had several viewings but this property caught our eye.
A lovely location backing onto a really nice park behind us. Loads of space for parking and very quiet.
We had the viewing in the summer of 2019 when the temperatures were soaring.
Inside the property we did notice the windows were not double glazed but it was so hot inside that it did not cross our minds for the future.
The rooms were suitable and a lot of space. We did realise the odd mould patches but assumed this was the previous tenants not cleaning.
Come the winter season and thats when we realised what we was in for!
Temperatures inside our house around 10 degrees. The average temperature should be between 17-21.
The heating system which are old school electric heaters are appaling!
These did not produce no heat!
The shower took 20 minutes before the hot water kicked in. Pathetic to say the least!
Every night we were wrapped up in bed covers and spent a fortune on electric heaters throughout the whole house.
We got through the winter season but constantly had colds and chesty coughs.
Come February 2020 we informed Robinson&Jacksons my partner was expecting our first baby.
We informed them of our unhealthy living conditions and kindly asked them can we have windows replaced by our landlords for heat protection and to stop the mould.
We were told this would be arranged and given the greenlight.
Email after email which was rarely responsive. Phone call after phone call. Nothing seemed to be moving forward.
One morning myself and partner were sleeping and heard this horrific noise come from the bathroom.
The shower glass had smashed all over the floor. We believe there may of been a small splint in the glass to finally shudder everywhere due to the pressure of the shower vibrating constantly.
We straight away informed Robinson&Jacksons as this was a vital emergency. It took a week for someone to even come and look at the shower. Plus another week for it to be replaced. Shocking!
Come July 2020 our son arrived.
No new windows replaced still!
As parents we were astonished that the promises were broken.
We had no one come and even look at our property!
I decided to ring up as emails were not getting responded too.
Two weeks later we had someone come and look at the windows and quote the landlords.
Every other week we had someone come and look at the windows but nothing was cemented. This was getting prolonged all the time!
Mould was getting in every room.
Windows constantly full of condensation and water dripping from the window seals.
Some of the windows are that bad they leave small gaps when closing which causes a draft to come through.
Our baby boy is our priority. He then started getting the colds. We then decided to buy more electric heaters and swaddled him every night in thick blankets.
Its now been 9 months and we are still at this property. Everything is still the same and nothing has changed.
As tenants we have been very reasonable.
We have never missed a bill, waited very patiently and kept ourselves away from everyones business.
Our kindness has obviously been a weakness.
We have decided to finally move out and have a new place ready to go into.
We kindly asked the Robinson&Jackson team can we move out early from the signed contract agreed.
We asked to move out over the next two weeks.
They spoke with the landlords and said the landlords have done us a deal. We are expected to go in March but allowing us to go in January.
They musy think thats a polite gesture. Its far from a polite gesture! Its a lack of respect! The least they could of done was accept our wishes.
We have to pay rent still up till January but are waiting to find out if we will receive our deposit back.
From this sad experience I WOULD NEVER go through with Robinson&Jacksons again.
23 Chalkstone Close, Welling
Tenant
10th Dec 2020 (4 years ago)
J Raphy
I had given a good review initially as the initial paper works are carried out efficiently by them. But once you start living as a tenant in the property, the property management team is terrible. You will keep on chasing them weeks and months for any maintenance as if you don't have any other work and there would be hardly any good response.
Tenant
7th Nov 2020 (4 years ago)
K Lawrence
I had to sell my mothers home on her request to fund care home fees and I got quotes from local estate agents, RJ were the most competitive but they over delivered on service, simply the best estate agents I have ever dealt with....EVER!. We had the property sold within 7 days of marketing then around February the bottom of the chain fell out and then lockdown disrupted marketing it again. Through out this time RJ team, shout out to Tony Murray, Scott and Tony Hodges ( Senior Partner ) who kept me informed all the way and proactively worked on getting this over the line which they did in early October.
Seller
26th Oct 2020 (4 years ago)
Paul
Good communication, professional
2nd Oct 2020 (4 years ago)
J Duncan
I am hugely thankful for the team at Robinson Jackson Welling. From the moment Tony came round to provide us a quote for selling our property we were committed to using their services. They have acted with total professionalism, spoken plainly and provided exceptional service throughout our journey. Even in the midst of the pressure and uncertainty of the current pandemic they have been able to answer all calls and queries without delay.
If you are considering an agent for selling or buying then I wouldn’t hesitate to recommend these guys.
Seller
27th Jul 2020 (4 years ago)
L Verhoeven
Estate Agents get a bad press but Robinson Jackson Welling deserve 5 stars particularly Tony Hodges who really pushed the sale through and was very helpful and professional throughout. Highly recommended.
Seller
28th May 2020 (4 years ago)
L Smith
Cannot fault Robinson & Jackson in their professional manner and how they kept me up to date with proceedings in my house move. Particularly want to thank Tony and Anthony along with the rest of the team. Couldn’t recommend you any higher.. Best wishes Martin Smith
2nd Apr 2020 (4 years ago)
N Florist
Thank you to Tony, Scott, Tony & Mark for your help in selling and purchasing our properties. Your service was outstanding always dealing with any queries quick and effectively. An excellent service from start to finish. We would highly recommend you in the future. Thank you! Mr and Mrs Robinson
Seller
9th Mar 2020 (4 years ago)
H B
I would like to thank Tony Hodges and his team at the Welling branch for assisting me and my husband with the purchase of our first home. They were extremely helpful and never failed to go the extra mile.
Buyer
7th Mar 2020 (4 years ago)
S Mickleborough
What a Team Tony Hodges for PM !
He could sort any problem And he won’t stop till it’s sorted no matter what
Late in the evening he was emailing to try and sort out problems NOT caused by him or his team
I can’t fault them extra viewing No problem, just wish they could have everything in house we would have been moved in a few weeks, Yes I would recommend them Many Thanks
2nd Mar 2020 (4 years ago)
A P
Wayne, Lilly, James and Stacey have all worked well as a team for me and continue to do so. Thanks so much for all your work.
25th Feb 2020 (4 years ago)
G Copeland
I found all the staff very professional and knowledgeable keeping us informed at all times and always available to give guidance throughout our buying and selling process. Many thanks to everyone especially Tony.
Seller
12th Feb 2020 (4 years ago)
M Gurung
Helpful staffs and great service .
1st Feb 2020 (4 years ago)
H Jones
A really good lettings team that are happy to help, they made a very stressful time manageable.
At the viewing, Lily was very friendly and let us look round in the way we wanted to. From putting in the offer to collecting the keys, the team were very responsive and I felt well guided through the process. Both James and Stacey were always ready to help and easy to get hold of, I'm very grateful for their support.
Tenant
28th Jan 2020 (4 years ago)
D Nkrumah
I had been looking for a modern 1/2 bed apartment for the right price per month for almost 4 months with no luck. Thanks to James Kamara, who went out of his way to accept my viewing request on the same evening I was able to secure a lovely place. I am extremely satisfied with the speed of the process. I moved into the place within a week.
Tenant
27th Jan 2020 (4 years ago)
S olasubomi
I was very happy with service provided by JAMES KARAMA during the letting,he was helpful,good communication and very hard working man,i am very impressed,I will recommend him to any one,Thanks.
Landlord
26th Jan 2020 (4 years ago)
L Karvauskas
Our agent was James Kamara. Absolutely brilliant service. Made the renting process stress free. Everything was done quickly just as we asked , since it was first time renting with an agency explained everything very clearly. Superb service.
Tenant
23rd Jan 2020 (5 years ago)
P Small
It was impossible to book a viewing. A lot of lies. Only head office is decent and managed to book a viewing but then I could not submit an offer as Welling office was ignoring me again..
15th Jan 2020 (5 years ago)
B Amankwah
I was looking for a 2 bed in SE London / Kent and James (Kamara) was able to find us a lovely renovated 2 bed flat in Kent.
He was able to deliver a quick and reliable service, because we had 2/3 weeks to move.
I would definitely use him again in the future.
Tenant
14th Jan 2020 (5 years ago)
L Consultancy
We had a few viewings with Lilly whom was the most gracious and lovely young lady. She was patient and kind even though we got lost when trying to find 2 of the properties that made us late for the viewings. She had a smile until the last property.
14th Jan 2020 (5 years ago)
S Boyle
18 Park View Rd, Welling
Welling Rental Dept
The only reason they have got such a high rating is because I cannot give them 0.
Viewed two properties with them each time being shown round by a woman called Lily, each time we explained that we wanted a move because our current home had damp/mould issues and it was not pleasant,
We liked the 2nd property 18 Park View Rd and decided to make an offer.
Part of the process they gave you a form to fill out. On this form it asked for special requests, we specifically asked for guarantees that this property never had problems with damp, also asked verbally. We were told by the same woman there were no issues with damp.
Got the keys on 26th Oct and started moving in gradually because of work. Finally moving in fully on 22nd Nov.
To our horror in less than a week of fully moving in we had signs of damp and mould in two rooms which is slowly spreading.
It is a property that they have had on their books for a period of time so they would have been well aware of all issues.
BEWARE and trust at your peril
Tenant
9th Jan 2020 (5 years ago)
S Pan
Great team at the Welling branch of Robinson Jackson, fast efficient and a huge thank you to Lilly, James and Wayne for their level of commitment and professionalism in dealing with our property.
Seller
6th Jan 2020 (5 years ago)
Dickson
James from Robinson and Jackson In Welling
was very helpful enable me to move to my new property thanks Robinson and Jackson And the teams I’m satisfied Job well done.
17th Dec 2019 (5 years ago)
D O
My expericence with Robinson Jackson was a great one.Everyone was helpful plus the dartford branch. However James Kamara was an excellent agent. He made sure my family had a home and even went far in making sure we don't loose our goods in the storage. James is vey friendly adding a professional approach in his service. Excellent customer service.
Simi and Daniel
Tenant
8th Dec 2019 (5 years ago)
F Fernandez
We had a really good experience with the agency they have being super helpful and kind to us especially the agent James Kamara who has being there for us all the time, they make the process very pleasant and easy, thanks so much guys
7th Dec 2019 (5 years ago)
H jimoh
It's been a really pleasant experience securing my new apartment via Robinson Jackson agency. The staffs were really professional, most especially Mr James Kamara who made the journey worthwhile and hassle free. I would definitely recommend the agency anytime and anyday
Tenant
7th Dec 2019 (5 years ago)
M Catchpole
Living in Essex and needing to sell a property in Welling, where I am unfamiliar, I was looking for an Estate Agent that would take the logistical difficulties away. The team at Robinson Jackson Welling were excellent in this respect. They were thoroughly professional and extremely helpful at all times. I would recommend their first-rate service to anybody.
Seller
3rd Dec 2019 (5 years ago)
N Verma
James was extremely helpful and did his best to make everything sprint through with the documents, lease, verifications etc. Extremely helpful and went out of his way to help me out as I had to move in by a certain date.
However on day of key handing over, there was a slight miscommunication of the place where they will hand us the keys and we reached the house we rented with our 6 months old baby and all furniture. Stacy, with whom inspite of repeated requests and explaining that we are sitting on pavement with a 6 month old and bad weather, the lady was highly inconsiderate and didn't care there was an infant sitting on road. Their office was hardly 2 km away and could have easily sent someone to send keys. I explained her my situation many many times and begged her to understand and be emphatetic but, in her own words "she didn't care". Had no humanity.
Was shocked how there are two extremes in one organisation.
Tenant
3rd Dec 2019 (5 years ago)
M Coles
I’d like to hugely thank Stacey Greenwood and James Kamara for my swift and smooth rental application. Their communication and responses were always quick and effective, resulting in zero errors or delays. This was a difficult time for me and they made everything as easy as possible for me. Thank you from the very bottom of my heart. - I cannot wait to move into my new property in time for Christmas!!
Tenant
30th Nov 2019 (5 years ago)
Isaac
Robinson Jackson (Welling) were great! All of their staff had the best customer service and were so professional and helpful throughout the process. They kept us updated throughout the process and returned calls promptly if someone was out of the office. 5*
25th Nov 2019 (5 years ago)
M kutumbuka
I wish all estate agents could be as professional and helpful with information and guidance as i have just discovered with Robinson Jackson welling Estate Agents. I cannot fault them at all from start to finish, particularly Mr James Kamara who acted very professionally in processing my case. i am truly grateful
25th Nov 2019 (5 years ago)
A Labuschagne
We have used Robinson Jackson to buy our first house and now we have sold it through them as well. I have to say both experiences have been first class. Everyone we dealt with throughout the process have been professional, knowledgeable and personable. We have been kept up to date regularly and it has made the whole experience feel seamless. We're grateful for such a great experience. Thank you all.
Seller
15th Nov 2019 (5 years ago)
T Lee
Lilly has been really helpful trying to find me a property with regular phone calls but unfortunately my circumstances changed but I would of definitely rented through Robinson Jackson
Tenant
13th Nov 2019 (5 years ago)
K Law
I’d like to thank all the staff at welling for assisting us with the purchase of our new home. Thanks to them our purchase has been smooth sailing in a short period of time. I would like to give a special thanks to Tony Hodges who I feel has gone above and beyond.
Buyer
11th Nov 2019 (5 years ago)
S Viszked
Helpful staff, nice service :)
11th Nov 2019 (5 years ago)
G Kouassi
Very, professional, reactive, and pleasant team. I will recommend them to anyone who is looking a place to live without having the stress of dealing with multiple tasks. James and his team did a wonderful job
10th Nov 2019 (5 years ago)
C Udemba
I must confess that Robinson Jackson Welling is the best housing agent so far, thanks for making my moving easier and less stressful thanks to all teams specially James Kamara the agent that handle my letting, I as very impressed with his level of professionalism as well as his kindness, he has a great customer service, so good to have him as my agent. I will definitely recommend Welling branch to my friends.
Landlord
17th Oct 2019 (5 years ago)
V edokpayi
Thanks a lot for making moving easy and less stressful i will definitely recommend my friends thanks more to James Kamara the agent that handled my Letting great customer service quick response to emails great experience so far happy to have the team as my agent
Landlord
16th Oct 2019 (5 years ago)
E Branch
Tony and the team were really great to work with and made buying our house a much less stressful process than we had previously experienced. Really recommend!
Buyer
14th Oct 2019 (5 years ago)
D soan
Morgan has been excellent when assisting us with all queries associated with the renting of our apartment and acted promptly to resolve any problems. Friendly efficient and professional. Theresa and David
Landlord
4th Oct 2019 (5 years ago)
S sanni
Well done to James Kamara at Robinson Jackson for making our move an easy and delightful process . I definitely recommend this agency????
17th Sep 2019 (5 years ago)
L 123
Great service from start to finish and a very friendly team.
17th Sep 2019 (5 years ago)
M Dolghii
If I could I would give a ---5 star to this agency in Welling, I had the worst ever given service from the 3 agents from this office. First of all Isabella didn't show up at the house view and the tenant that was living in the house didn't know about it. Luck us that he opened the door and we saw the flat. After we called her and she said she will come back to us and of course she didn't. On the website it says the office is until 8 p.m so we decide to go there because we liked the flat. Nobody was in the office and nobody pick up the phone. The next day I called again and I spoke with Lily, I told her i like the property and i would like to pay a holding deposit and I did over the phone, which for me to be honest it was a bit strange. Anyway after the payment she sent me a document to fill out and then she didn't reply to me again.I called a few days and her colleague (don't know his name) said that she is not in the office or she is busy on the phone and she will come back to me. Even the first time when I called, he asked my name and he hung up the phone, and I called again to ask why he hung up and he said Lily is busy on the phone with somebody else not even saying a sorry for that.Being fed up with this situation and this UNPROFESSIONAL people working there I called to ask for my money back and a guy told me that the house is not even available. Nobody apologise to us which is very rude. I would never recommend this agency, I am really disappointed.
Tenant
3rd Sep 2019 (5 years ago)
H Sehmi
Want to give a shout out to James! Fantastic, fast and reliable! Definitely made the whole journey easier! Thanks RJ!
3rd Sep 2019 (5 years ago)
T Hook
Highly recommended, first class customer service from start to finish
3rd Sep 2019 (5 years ago)
C Covello
Tony was the agent taking care of a property I was purchasing. I used Yopa and my buyer's used Purple Bricks. These services are cheap but you get what you pay for. Tony ensured our deal stayed on track. Without him I wonder if we would ever have exchanged! Once I moved in he also helped with rubbish removal as my vendor left rubbish at the house. I would highly recommend Robinson Jackson Welling!
Buyer
2nd Sep 2019 (5 years ago)
K Hastings
I decided to rent out my home earlier this year but was unsure which letting agent to use. I received 4 different visits from different agents but Robinson Jackson was the best with their Infinity package. From the moment that I gave them the instruction, they were super efficient and helpful and let the property within the first week. I can't speak highly enough about the communications that I received from them, particularly Lilly who kept me completely up to date, notifying me when things needed to be done via their portal (which is fantastic by the way!). My tenants have moved in today so fingers crossed everything goes well!
Landlord
31st Aug 2019 (5 years ago)
S T
I recently used the Robinson Jackson in welling and I had help from a man called James , he was very helpful when it came to helping me move in and I would definitely use this place again
Tenant
31st Aug 2019 (5 years ago)
Murph71
Absolutely appalling Estate agents. Communication extremely poor.
30th Aug 2019 (5 years ago)
H Sehmi
Easy, fast and friendly to work with! Definitely recommend Wayne and the team!
15th Aug 2019 (5 years ago)
L Browne
James was our estate agent, he was absolutely incredible! Our previous property that we were due to let through a different estate agency fell through at the last minute and we had quite a bad experience; the experience we had with James and Robinson and Jackson was a complete contrast to the agency we were using previously.
James managed to get us into our new home within two weeks of viewing the property.
A huge thank you to James and the team at Robinson and Jackson!
Tenant
6th Aug 2019 (5 years ago)
L Samuel
I had the very best services it is unbelievable!!! Stacey, Lily thumbs up for you both. Thank you. I recommend Robinson Jackson for everyone.
2nd Aug 2019 (5 years ago)
S Hassan
Superb service from James and Lilly and really helpful.
One of the top staff in Robinson Jackson welling. I am really satisfied from them services.Thank you Lilly and James.
15th Jul 2019 (5 years ago)
A Amis
Has been a pleasant, straight forward move.
Thank you
15th Jul 2019 (5 years ago)
D Atkin
Great team and thanks verv much for the great service provided by Lilly and Wayne.
Highly recommended.
15th Jul 2019 (5 years ago)
T Starkie
I have been looking for the perfect house to rent in South Welling for 3 months and James Kamara @ Robinson Jackson Welling Office has helped me in succeeding it. He was very professional, always takes and returns my call. James was very attentive, he prepared all the information I need for moving in, managed communication very well between me and the landlady. He will be there if you need his help. I am very impressed with his level of professionalism as well as his kindness in helping his clients.
Tenant
9th Jul 2019 (5 years ago)
O A
I must confess that James Kamara @Welling office was such a massive help. His professionalism played a major factor in my renting and eventual moving in. Such a courteous gentleman, with a warm and friendly attitude. Keep it up and thank you very much
Tenant
9th Jul 2019 (5 years ago)
P Nevin
Used Robinson Jackson to help us find a property when relocating for work in Bexley.
Dealt with a young man called James who was really helpful throughout and assisted with finding a property to the exact spec we were looking for.
Would use them again and recommend them to anyone looking in the areas they operate
8th Jul 2019 (5 years ago)
M Morgan
Very helpful staff who are friendly and polite. We have used them for a number of years and quite happy with them.
6th Jul 2019 (5 years ago)
M Cork
Thanks very much to the team at the welling branch.
Throughout the complete process we were very well informed all staff were more than polite and professional and very trust worthy they made the process very easy indeed and I would not hesitate to return.
28th Jun 2019 (5 years ago)
N Ponnaganti
Excellent Service, Very Helpful, Quick in response.
25th Jun 2019 (5 years ago)
A Szabat
We are very pleased with the Robinson Jackson agency service. James Kamara helped us rent a beautiful flat, he was very friendly and helpful, we could always count on his support. We highly recommend it.
Tenant
25th Jun 2019 (5 years ago)
D Catchesides
What a team! I cannot thank them enough for all their help with my sale and purchase. First class service and I don't know what I would have done without them.
Seller
20th Jun 2019 (5 years ago)
O Ayodele
I have been looking for a 2 bed for let for about 2 month & I approached Robinson Jackson...fortunately for me I feel in a good hand (James Kamara) @ welling. Such a friendly & professional staff member of the team. Good & excellent customer service ..well done & keep it up
14th Jun 2019 (5 years ago)
A mitchell
Disappointed. It felt like they were working to get my buyer the best deal. I was advised to go along with whatever demands the buyer wanted or “I’d lose the sale” despite selling my house in 8 days. They were £8,000 under the asking price and Scott advised to accept with “no further reductions” ...but was then on the phone trying to get more money off For the buyer....reluctantly accepted and, once again, told by Scott that if they didn’t complete before the end of January, the further reduction wouldn’t apply.....when i pointed this out to Tony after the January deadline had passed, I was called “petty” and that I’d lose the sale.Just a long drawn out horrible experience. Can’t fault Anthony, he seemed to be the only one that listened and made sense. And hate to say or think this...but i was left feeling that if I wasn’t a single woman, they wouldn’t have spoken or dealt with me like they did. Over £5000 commission, I did most of the viewings and all that above.
Seller
10th Jun 2019 (5 years ago)
S O'Brien
James Karama is the most rude and ignorent letting agent ever
7th Jun 2019 (5 years ago)
J Morgan
I can't thank Scott, Tony and the team enough at Robinson Jackson, Welling for the outstanding service I received when buying my property
From the first phone call I made inquiring about a property to finally completing, I can honestly say the team did everything they could to make my purchase as smooth as possible for me...
Scott immediately was very professional, friendly and accommodating on the phone when fitting in my first viewing and made time to arrange additional viewings if I required.
He was always available to answer any questions I had as my purchase progressed and I was delighted he could be the one to tell me when my offer had been accepted!
Being a Help to Buy customer, I had lots of questions and Scott, Tony and the team always got back to me without fail to reassure, advise and answer all the many questions I had.
When it came to the process of exchanging, Tony did everything he could to assist in progressing this as soon as possible ensuring he spoke to all relevant parties on my behalf.
I would personally like to thank Scott, Tony and all the team at Robinson Jackson for all their hard work, expertise and excellent customer service they provided.
Thanks to them, it made my experience of buying my first home a dream! I would definitely recommend and will be using them again in the future!
Well done and thanks so much guys!
Jen
Buyer
21st May 2019 (5 years ago)
S Pavitt
We have been really impressed with RJ Welling! All staff have been extremely helpful and they acted promptly to resolve any queries we had. Highly recommend!
16th May 2019 (5 years ago)
A Keshodia
I completed on a purchase with RJ Welling last week. I must say that the whole experience with Robinson Jackson Welling from start to end has been fantastic. Scott showed us the property initially & he didn't try any pointless sales spiel - nice guy. Scott handled our offer & got back to me in good time & from that point onwards, it was mostly managed by Tony Hodges, who was very thorough & informative & constantly kept us up-to-date throughout. I found at no stage did I need to chase anyone at RJ. We also used their in-house Mortgage Advisor Caroline (who is brilliant) & her colleague Gary for Life Insurance+Mortgage Protection (who is also brilliant). I phoned the branch directly a few of times & also spoke to other RJ staff & they were always friendly & helpful & always passed on my messages. Overall I would recommend them, friendly team & just seem like an organised branch. I have dealt with other RJ branches in the past & generally have had good experience where applicable.
Buyer
3rd May 2019 (5 years ago)
B Family
We purchased our house via Robinson Jackson so had no hesitation in going back to them when the time came to sell. We received a professional, friendly service throughout and can't recommend Tony and the team at Welling enough. Thank you!
Seller
2nd May 2019 (5 years ago)
cbmartyn
Highly professional and trusted team. Good communication throughout the sale term. Would use again without hesitation.
Seller
26th Mar 2019 (5 years ago)
S Nieminen
Stacey at Robinson and Jackson Welling has been excellent every time we have needed support and help regarding our rental home! She recently went extra mile to support us with very delicate family issue and was able to rearrange inspection for more suitable time and therefore was given us privacy as a family.
Thank you Stacey again!
Tenant
15th Mar 2019 (5 years ago)
T Alara
Lilly Murray. Thank you for a great customer service.
11th Mar 2019 (5 years ago)
R Cocetta
We both bought the house and sold it 5 years later with Robinson and Jackson.
They've always been very attentive listeners, and in selling they found us 1 buyer with only one viewing, in a moment in which the market seemed to be though.
Seller
11th Mar 2019 (5 years ago)
R Cena
Stacey was very helpful and provided a quick, efficient service. I was in my new rental home in 3 weeks.
Tenant
4th Mar 2019 (5 years ago)
Z Daley
Fantastic service.Everyone on the team so. helpful.didnt know much about selling a house. Helped and reasured every step of the way.thank you so much. Your all a great team at the welling branch. A very big thank you for all your help.
Seller
26th Feb 2019 (5 years ago)
F malik
Excellent service, extremely professional, and understanding with superb advice and guidance, would definitely recommend as first choice.
Shakil Malik
24th Jan 2019 (6 years ago)
E Cocodia
Awesome group. Morgan specifically was great to deal with. She helped address the issue I raised with the management services handling the properties in my close. And she was very quick, efficient and sent through an email when she had set up the process for me. Very professional in my opinion.
Emmanuel
21st Jan 2019 (6 years ago)
C Holland
Wayne found us an excellent tenant within 24 hours. Most impressive.
Landlord
21st Jan 2019 (6 years ago)
T Hood
Didn't sell through here, but my buyer did. Tony Hodges went out of his way to ensure a smooth exchange and completion; even though it was not his responsibility! I would not use an online agent again!
16th Jan 2019 (6 years ago)
S Meakin
We bought both of our Buy To Let properties through Robinson & Jackson and received great service, so it made perfect sense for them to manage them too. Stephanie's help with this over the years has been invaluable. I can highly recommend.
Landlord
14th Jan 2019 (6 years ago)
S Hatfield
Excellent service from everyone I dealt with on the Robinson Jackson Team. They kept me fully informed and assisted with the viewings which due to living some distance away we couldn't manage.
They were not the cheapest but their quote was competitive and the family were comforted by how many properties others had also entrusted to them to sell.
Highly recommended!
Seller
14th Jan 2019 (6 years ago)
P Loomer
Just had flat inspection visit from Robinson Jackson, and their super fast response to the issues we'd raised was fantastic. Same-day resolution and booking of contractors was very impressive!
Tenant
11th Jan 2019 (6 years ago)
M Webster
I reported a few problems this afternoon with Morgan and in less than 30 minutes she has called me back, someone will be attending the property tomorrow to hopefully sort out the terrible smell coming from the drains and the other little issues will be sorted in the next few days. Cannot thank Morgan enough for getting someone here so quickly. Very, very much appreciated! so pleased with the concern she has shown and the very quick response!
Tenant
9th Jan 2019 (6 years ago)
I King
Stephanie and her team were superb when there was a major incident with my flat. They made sure everyone was OK, helped arrange temporary accommodation, and put in lots of extra hours to sort out all the things which needed to be dealt with - while professional and good natured throughout. Always available, responsive and effective. Very impressive indeed.
Landlord
9th Jan 2019 (6 years ago)
D Fillery
All the agents we dealt with directly ( mostly Scott and Tony) were very helpful and informative throughout the process. Would defiantly recommend.
14th Nov 2018 (6 years ago)
Y Gallardo
We definitely made the right decision when we chose Robinson and Jackson, Welling branch to sell our house, from the moment we met Scott when he came to value the house he explained everything and made us feel very comfortable. The whole process went very smoothly we were kept informed and updated regularly, Tony branch manager was very helpful at all times we sold and completed in less than 3 months. Thank you Tony, Scott and all the team.
Yvonne Gallardo
Seller
10th Nov 2018 (6 years ago)
K Turner
Excellent service from start to finish, Tony Murray came to value our property there was no pushy sales pitch he explained everything we needed to know. The pictures and marketing of our home were fantastic and we had potential buyers booking viewings within hrs and at times that suited me, our house was sold with several bids in just one afternoon and following morning of viewings. What I thought would take months was done in a week!
Tony was always at the end of the phone if I had any questions and also recommended a solicitors which were fantastic (especially in comparison to some others in the chain that really held things up)
Tony hodges was also fantastic as the sale progressed he really got things moving and was speaking to the whole chain to get our sale and purchase completed I think we would still be waiting for it to go through now if he wasn’t constantly chasing the chain.
I would recommend the whole team at welling branch if I called and Tony wasn’t available anyone who answered would help and answer any questions I had. Thank you so much we are very happy in our new home.
Seller
31st Oct 2018 (6 years ago)
P F
I bought through Robinson Jackson and I can honestly say the service was top notch.
Tony Hodges was dealing with the sale and was always working hard and chasing things to move the process along. I would definitely consider using them to buy and sell in the future.
Thanks again for all your efforts and I look forward to picking up the keys on the 31st :-)
Buyer
18th Oct 2018 (6 years ago)
C Birkett
We called Robinson Jackson Welling branch in a bit of a panic as we needed to move quickly for family reasons and had already found a suitable property.
We explained our situation and Tony Murray (branch manager) came round for a valuation the next day. Photos taken the day after (lots of comments from friends and family about how great they looked) and we were listed straight after that. We had more viewings than we expected - Scott and Anthony did a great job of keeping in touch and following up to collect feedback. I had an email confirmation with the name and time of every viewing, which was useful for keeping track.
When it came to managing the offer, Tony Murray's feedback was very helpful and when it came to closing the deal at exchange time, Tony Hodges was brilliant, handling a complex situation (our buyer and seller refusing to meet in the middle on completion date) professionally and absorbing stress from all sides. Branch admin was great too, they were always on top of their emails and replied quickly.
Throughout the process we have felt very well supported by Robinson Jackson and would not hesitate to recommend them in future.
Seller
7th Oct 2018 (6 years ago)
E Stedman
Really happy with Robinson and jackson .... Just brought a house with them , had a few issues with the solicitors at the beginning and they sorted everything out for us, when we had any questions they would find out straight away and let us know , really happy ????
Buyer
7th Sep 2018 (6 years ago)
M West
We have been using Robinson Jackson’s Property Management service for quite some time. This year has been rather troublesome with tenants staying in our property after a Section 21 notice was served and failing to pay rent. Despite this we never felt anxious or worried and that was all thanks to the hard work and the reassuring communications of the management team.
The whole team are very competent, including Wendy, but we would like to particularly point out for praise Stephanie who this year we have mainly been dealing with. She has been efficient at organising and getting jobs done quickly, has a fantastic phone manner and you are left feeling that your property is in a safe pair of hands. This was particularly useful last week when we were out of the country as she diligently dealt with the process of house maintenance issues and preparatory work to enable the new tenants to move in. We are extremely thankful that we have this team working with us!
Landlord
26th Aug 2018 (6 years ago)
Debbie
We would like to thank Sue Cooper for all her help and support within the chain. she is an outstanding Sales Progressor and without her expertise and patience we very much doubt the sale would have gone through....
Seller
29th Jul 2018 (6 years ago)
R Micallef
Having had been on the market with another estate agent for six weeks and having had only six viewings in this whole time we were left with the choice of reducing the price or changing the estate agent.
From the first moment of meeting with Tony from Robinson Jackson Welling we felt confident that him and his team he could sell our house without having to reduce our asking price. He spoke sense from the moment he walked in the door and was honest from the get go, he knew the marketplace, he knew who our potential customer would be and he knew how to market our home.
The result.....our home SOLD IN UNDER 10 DAYS without having to reduce the asking price!!!!
Our dedicated sales progressor Sue was amazing she practically held our hand through every step of the process as and when it happened (sometime making things happen that little bit faster if she could). If we were stressed about something or didn't understand something she picked up the phone and talked us through it, she almost became one of the family!
We cannot praise Tony and his team highly enough, we wish we had been recommended Robinson Jackson Welling before listing elsewhere as if we had we would have saved ourselves six weeks of sitting stagnant.
So I thoroughly recommend to others to learn from our mistake and go to Robinson Jackson Welling first!
Seller
24th Jul 2018 (6 years ago)
T Elkins
The Welling branch were absolutely fantastic from start to finish during the sale process of our house. We initially went with an Online Agent and after a month of no viewings and no advice on what to do next apart from to keep reducing the price.
At this point we got in contact with Tony, who came around to value the house and told us how Robinson Jackson would market the house and what service they offered. We were then left to decide on what we wanted to do next and never pressured. We decided to proceed and our house was quickly on the market with viewings starting to be booked.
Once we had received some offers, the sales team worked to get the best possible price for us before we accepted an offer. We then got a dedicated Sales Progressor (Sue), who was fantastic. Nothing was ever a problem and we kept up to date through the whole process. When our sale looked like it may fall through, Sue didn't give up and made sure our sale progressed through to completion. It's this sort of service which makes the stress of selling a house so much easier.
The service we received is exactly why High Street Estate Agents will continue to be superior to Online Agents, there was no comparison. It has been a pleasure using Robinson Jackson to sell our house and I am convinced had we used any other agent we wouldn't have got to where we are now.
Seller
17th Jul 2018 (6 years ago)
C Munds
I would highly recommend. Process was smooth start to finish. Was kept well informed. Tony and Sue were brilliant. And can’t complain with getting a bottle of bubbly on completion either.
29th Jun 2018 (6 years ago)
R fernando
I have just completed on a property via Robinson Jackson and found the team very helpful and professional
Buyer
29th Jun 2018 (6 years ago)
J Davis
I found the team in robinson jackson extreamly helpful and professional during the sale of my parents property. They made the process very easy for them.
Seller
25th Jun 2018 (6 years ago)
K Sullivan
Great service and would highly recommend!
25th Jun 2018 (6 years ago)
T Johnston
Very friendly and helpful staff. Stewart has been extremely helpful.
They listen to your needs when wanting to rent and they are very efficient. We have been very impressed with their help which is what you need. I would recommend this branch for renting.
Tenant
8th Apr 2018 (6 years ago)
D Smith
Ben Harrington and his team have all been first class during the sale of my property and my purchase. From the very start, Ben, Conor and James made contact weekly to keep me updated on the progress of my sale. They were also very patient whilst I searched for my perfect property. Once the sale and purchase were progressing, Sue was so helpful and efficient. Trish & Ben (mortgage advisor) were also really helpful. They made a daunting and stressful process so much easier for me.
Huge thanks to Ben, Sue, Conor, James, Trish & Ben. A helpful, efficient, professional and friendly team.
Seller
21st Dec 2017 (7 years ago)
B Brown
We used Robinson Jackson welling branch. Ben Harrington and the staff were very helpful and managed to sell our house in a matter of days Rather than weeks
Seller
16th Nov 2017 (7 years ago)
I Roberts
These guys are the busiest shop usually with the most properties in the area to sell so they must be doing something right. Ben and his professional team are polite,patient and extremely helpful to me during my recent purchase of a property in Welling. Also unusually for most shops on the strip the guys get in early and have been there to answer the phone at 8.30 when most others aren't reachable before 9. Many thanks to all who have been so helpful during my three months saga of finding the perfect home. In particular heartfelt thanks go out to the manager Ben and sales manager Conor who finally negotiated our sale and have been most helpful in helping us to find our dream home. Highly recommended.
Buyer
18th Jun 2017 (7 years ago)
N Beckett
I wanted to sell a property with Robinson Jackson. I used their website contact form to request a valuation, but no one called back. The next day I phoned their office, and arranged a date and time for the valuation. I received a call on the morning of the appointment to confirm the details, but the person didn't show up, and I never heard from them again.
I didn't bother trying to contact them again. There's plenty of other estate agents who provide much better customer service.
Seller
5th Jun 2016 (8 years ago)
S Smith
Hard work to get information out of. Wont use again
7th Nov 2015 (9 years ago)
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