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Very disappointing experience with Gascoigne-Pees.<br><br>We had a viewing booked for 9:45am. Just three minutes before the appointment, I received a call to “confirm” the viewing, which already seemed rather odd given the timing.<br><br>When we arrived, nobody was there. I emailed and called back, as I was in the middle of a work call and certainly wasn’t expecting a last-minute confirmation call three minutes before an already confirmed appointment. My partner waited outside the property for more than 15 minutes, but no one ever showed up.<br><br>More than 20 minutes after the scheduled viewing time, I finally received a call from Lauren. There was no real explanation or apology for the no-show, just a question asking whether we would like videos of the property instead.<br><br>Extremely poor communication and a complete lack of professionalism. If you arrange a viewing, the very minimum is to either attend it or let the client know in advance if something has changed.... Read more
14th Sep 2026 (3 days ago)