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  1. Home
  2. Gascoigne Pees - Basingstoke
Gascoigne Pees - Basingstoke Logo

Gascoigne Pees - Basingstoke

Closes at 4:00pm
35 Winchester Street, RG21 7EE
Established in 1934, Gascoigne-Pees remains dedicated to fulfilling an expert and first-class service as your dedicated sales agent. Our Basingstoke branch offers a wide array of tailored property products and services, ensuring a seamless experience whether you're buying, selling, or letting.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Gascoigne Pees - Basingstoke Reviews (176)

Have you used this agent?
  1. 86% 5/5 Stars
    86%
  2. 5% 4/5 Stars
    5%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 8% 1/5 Stars
    8%
All (176)
Seller (27)
Buyer (22)
Landlord (18)
Tenant (48)
General (61)

M Hernandez

5/5 Stars
The Gascoigne Pees lettings team Basingstoke were outstanding in helping me find my next place to live, Carly kept me updated every step of the way. Couldn't of asked for anything more, highly recommend.... Read more
Tenant
6th Nov 2024 (14 weeks ago)

L Taylor

5/5 Stars
Carly and Simon was very helpful highly recommend Gascoigne pees... Read more
31st Oct 2024 (15 weeks ago)

S Egg

5/5 Stars
Wonderful service by the team, especially by Carly, very friendly and straight forward with no hassle. Well done! Milans & Honor... Read more
23rd Oct 2024 (16 weeks ago)

sreecharan

5/5 Stars
A wounderful experience with Gascoigne pees. Miss Amy Hart was helpful in finding us the property and she did an excellent job and customer services was brillant. The process was pretty quick and easy. We would for sure recommend using her if you are looking for a rental.... Read more
Tenant
15th Oct 2024 (18 weeks ago)

L Trzaska

5/5 Stars
I've had great customer service from Amy Hart. She has been very helpful in finding suitable properties.... Read more
10th Oct 2024 (18 weeks ago)

A Koscielniak

5/5 Stars
We’ve had a great experience with Gascoigne pees. Carly Byrne was helping us find a property and she did an excellent job. The process was quick and easy and we would definitely recommend using her if you are looking for a rental.... Read more
Tenant
10th Oct 2024 (18 weeks ago)

S abraham

5/5 Stars
This was my first experience with Gascoigne Pees for property management, and they provided exceptional support throughout the entire process of renting out an apartment. From the initial viewing to completing all the documentation, everything was handled smoothly and in a timely manner. Special thanks to Carly, Nataliya, and Harjit for their professionalism and dedication. I’m excited to move into my new apartment next week and appreciate all the help they’ve provided!... Read more
Landlord
24th Sep 2024 (21 weeks ago)

N Konstantinova

5/5 Stars
Exceptional customer experience! The lettings service team, including Carly, Simon and Harjit, resolve any queries as quickly and efficiently as possible. The quality of service exceeds expectations with consistent hard work from Carly. She always strives for customer satisfaction to maintain long lasting relationships! The team shows a high level of professionalism from viewings to lettings valuations. Best of luck to the lettings department, wishing you all success in the future!... Read more
Landlord
24th Sep 2024 (21 weeks ago)

O Ivanenko

5/5 Stars
Thanks to Gascoigne-Pees for the great service, understanding and warm attitude. Special thanks to Carly Byrne for the sensitivity and patience shown to us, foreigners. We rented an apartment for the first time and were very worried, but Carly explained everything to us very patiently. Also, a huge thank you to Natalia for the great communication and support. I recommend this agency. Real professionals work here.... Read more
Tenant
13th Sep 2024 (22 weeks ago)

Anonymous Homeseller

2/5 Stars
Unfortunately, we did not have a positive experience in trying to sell our home in Basingstoke with Gascoigne-Pees. I have outlined the issues we encountered along with the categories you seek feedback for. Communication - We struggled to make contact with the agents after viewing or if we wished to discuss strategy. Promised call backs were often not made. It was frustrating. Valuation accuracy - Sadly, this was not great. The price at which we finally got offers was 12% lower than the original price we were advised we could achieve and within only 3 months of going to market. When we questioned this were were told it was due to "market forces" but we had placed our trust in Nic and Martina that they understood the local market and had advised us correctly. It did not feel that this was the case. Advertising of the property - We had no concerns with the photographs or listings on the property portals. We were concerned none of the original agents we dealt with showed the property. Those that did could not answer simply questions from potential buyers such as "Is there a chain?". Value for money - I believe the pricing structure is similar to many other local agents. Local Market Knowledge - Please see above for the concerns I listed in Valuation Accuracy.... Read more
Seller
6th Sep 2024 (23 weeks ago)

A Waite

5/5 Stars
A great experience with gascoigne pees. I first contacted them to view a property unfortunately the property had sold that weekend but Martina emailed me and asked what we were looking for. I was quite specific on our location, property type and additional features. A few weeks later Martina rang me out the blue advising that they had a property due to come on the market that fit our requirements. She sent over pictures when she could and booked us in for a viewing. We LOVED the property and it had everything we wanted. Martina was amazing with communication always calling me when I had emailed. So friendly and happy she was a pleasure to deal with. She made buying the property stress free and we are now settled in our new home and so happy. If Martina hadn't kept my details and contacted me i think we may have lost out on this house as it was so popular. Her thoughtfulness has made our family so happy! We would definitely use them again.... Read more
Buyer
16th Aug 2024 (5 mo. ago)

J O'Neill

5/5 Stars
Great experience Nic was the voice of reason and calm just what we needed! Everything from start to finish went well and our cottage sold in days. Everyone in the team were extremely friendly and helpful and it felt like nothing was too much trouble. Nic even offered us advice on our move.... Read more
Seller
15th Aug 2024 (5 mo. ago)

M Rai

5/5 Stars
I recently had the pleasure of working with Prasanna Gurung from Gascoigne -Pees Estate Agents and I cannot recommend them highly enough! From the very first meeting, Prasanna demonstrated exceptional expertise and a genuine commitment to helping me secure the best mortgage possible. Navigating the complexities of mortgages can be daunting, but Prasanna made the entire process seamless and stress-free. He took the time to understand my financial situation and goals, providing personalized advice and multiple mortgage options tailored to my needs. His patience in answering all my questions, no matter how small, was truly appreciated. What stood out most was Prasanna's proactive communication. He kept me informed at every step, ensuring I was never left wondering about the status of my application. His professionalism, combined with a friendly and approachable demeanor, made the experience enjoyable and reassuring. Thanks to Prasanna, I was able to secure a fantastic mortgage rate that I am thrilled with. If you are looking for a knowledgeable, dedicated, and personable mortgage advisor, look no further than Prasanna . He have earned my highest recommendation! Mr and Mrs Rai... Read more
29th Jul 2024 (6 mo. ago)

D Din

5/5 Stars
We used Gascoigne-Pees when we were buying our first house. Danell was the agent who showed us the property and continued with us throughout the entire process, she was extremely kind and helpful with all of our novice questions, she replied promptly to any of our enquiries. Nic was a life-saver throughout this process, dealing with our incompetent Conveyancer/Solicitor (lesson learnt not to go with that conveyancing company), going back and forth to the sellers with our questions and never once made us feel bad for taking up his time. Thank you so much Danell and Nic and the rest of the Gascoigne-Pees Basingstoke branch!... Read more
Buyer
22nd Jul 2024 (6 mo. ago)

P N

1/5 Stars
My account wasn’t handled professionally. I had to chase several team members, to rectify accounting issues and contractual mistakes. To the point where I had to formally complain to be heard. Eventually decided to leave the property for and still my account still not handled correctly. Because of these mistakes I had to wait while for my deposit to be returned. Despite me sending evidence from the first week they took over my property. Overall experience was horrible and extremely stressful. From my personal experience, I would recommend you avoid at all cost if possible... Read more
Tenant
5th Jul 2024 (7 mo. ago)

J Vickers

5/5 Stars
The service we have been given by Nic, Martina and Kim during the house moving process has been invaluable. We have both bought and sold through GP and Nic, Martina and Kim made this as stress free as possible. The marketing of our property was excellent and we sold within days thanks to an open house expertly run by Martina. Once the sale had been agreed the team continued to support us and were always available to help us with any queries. I wouldn't hesitate to recommend them.... Read more
Seller
26th Jun 2024 (7 mo. ago)

L Wheeler

4/5 Stars
The team at Gascoigne-Pees were brilliant throughout the process, their marketing photography and presentation of the property quickly generated viewings. The staff were all professional and skilled and their efforts at co-ordinating the sale at the end speeded things up. We highly recommend them - thank you to all at Gascoigne-Pees Basingstoke.... Read more
Seller
1st Jun 2024 (8 mo. ago)

A Brown

5/5 Stars
I am a single occupant first time buyer and the prospect of buying my first home was daunting and overwhelming. I had experiences with two other estate agents before I found Gascoigne-Pees, which were stressful and unhelpful. My experience with Gascoigne-Pees was refreshingly positive and they were very efficient, informative and helpful. Martina and Kim in particular were very helpful for me throughout the whole process and were always willing to support me with any questions that I had, and were very responsive. They were friendly and approachable, supporting me through the whole process. I would definitely recommend this estate agents and would look to use them again myself in the future when the time arises!... Read more
Buyer
19th Feb 2024 (11 mo. ago)

G Downes

5/5 Stars
Fast correspondence and very helpful... Read more
29th Jan 2024 (1 year ago)

Binye

4/5 Stars
Fast home let service. I enjoyed their service... Read more
Landlord
22nd Jan 2024 (1 year ago)

N Mayo

5/5 Stars
Great experience, very helpful and professional. Always responded to emails etc. Received a lovely welcome hamper upon moving into our new home. Lovely touch!... Read more
17th Jan 2024 (1 year ago)

D A

1/5 Stars
Worse letting agent i dealt with. They took over a building management in Berkshire, increased the rents by 20% without any notice. Poor communication and Customer Service, arrogant and rude Assistant Manager. Don't rent with them!... Read more
Tenant
5th Jan 2024 (1 year ago)

V Aiello

5/5 Stars
We had an amazing experience with Gascogne and Pees, from the professional view of the house we visited to the open-house event. Any minor issue was followed with attention and the staff, all very friendly, chased when a prompt response was required from the other parties. The welcome to the new house pack was the final nice detail. Thank you very much to the team all.... Read more
21st Dec 2023 (1 year ago)

C Higgins

5/5 Stars
The team at Gasgoine Pees were great during the sale of our mums property. Sorting all the viewing & keeping us informed. Big thanks to Connor, Kim, Martina & Jim... Read more
Seller
15th Dec 2023 (1 year ago)

D Lackey

5/5 Stars
We recently sold our property via Gascoigne Pees and can’t recommend them enough. We managed to get it sold before the for sale sign went up and at full asking price! Nic, Kim and the team could not do enough to help and i would highly recommend!... Read more
Seller
13th Dec 2023 (1 year ago)

A Roberts

5/5 Stars
Martina was amazing from the get go! I am a first time buyer, and could not be happier with the property I brought and the customer service received. I would definitely recommend using this company and would suggest asking for Martina, she’s lovely! Will be back in the future! Thank you !!!!... Read more
Buyer
21st Nov 2023 (1 year ago)

S Aspin

5/5 Stars
The team at GPees were great helping to support me during was became a tricky move. Nic, Kim, Martyna, Connor and the whole team were on hand and took the time to keep me informed and even when things got tough with getting answers from my buyer they kept going and pushed. I'm grateful for all of their help and definitely recommend them.... Read more
Seller
21st Nov 2023 (1 year ago)

N Madgwick

5/5 Stars
Would definitely recommend to anyone local for purchasing a house. Massive thanks to Martina, Nic, Prasanna and co for helping us purchase our first property and being helpful every step of the way. Excellent service!... Read more
Buyer
5th Nov 2023 (1 year ago)

R Pusceddu

1/5 Stars
An agency that doesn't give you back your holding deposit.... Read more
Tenant
23rd Oct 2023 (1 year ago)

M Ampofoah

4/5 Stars
Excellent service.... Read more
23rd Oct 2023 (1 year ago)

H K

2/5 Stars
Some agents are very nice and have great customer service where as I’ve found others to be condescending and quite rude . They’ve always provided me with an ok ( but never outstanding) service- i never felt I wanted to go out of my way to recommend them to others but that was fine . However I was mostly disappointed in the tone of voice an agent used with me about an enquiry after I ended my last tenancy. They don’t care very much for those who are off their books and getting something repaired or getting information from them during a previous tenancy was a nightmare as it wasn’t their priority . I waited two weeks and chased every other day once for a very simple enquiry. I’ve moved on to using Romans on the same street who were all outstanding and went above and beyond with their customer service and engagement .... Read more
Tenant
13th Oct 2023 (1 year ago)

J Smallbone

5/5 Stars
We began looking for a property on Tuesday and by Thursday Simon Swanson had found us the perfect property and shown us around. Kayleigh Rogerson has been fantastic on the admin side. All paperwork is completed and deposit paid. All in 2 days!! What an incredible service! Can't recommend Gasgoign-Pees enough. We have had amazing communication throughout and now we can't wait to move in :)... Read more
Tenant
8th Sep 2023 (1 year ago)

D williams

5/5 Stars
Great lettings team... Read more
Landlord
5th Sep 2023 (1 year ago)

N

1/5 Stars
I was desperate for a place to rent, about to be homeless. Commuted for 4 hours to get to Basingstoke for my viewing slot. Got there and was told they don't have me booked but they'll try to squeeze me in. Got to the entrance of the building and waited for ages. I saw every person who came in and out the door, not a single one acknowledged me or asked if I was waiting for the viewing. When I called they claimed the agent was there and didn't see anyone so left and I've lost my chance. The absolute worst part was the man on the phone insisted that it meant I wasn't there, no sympathy, no apology. On the verge of tears I walked myself into another nearby letting agency, got a viewing within 15 mins and I'm now happily renting that apartment.... Read more
Tenant
4th Sep 2023 (1 year ago)

D Furlong

5/5 Stars
Received a brilliant service from Nic and the team in Basingstoke. They were on top of things from day one and proactive right the way through the process. The team went above and beyond and were very balanced in their views and advice. I can’t recommend them enough thanks Nic, Conor, Jim and Martina.... Read more
29th Aug 2023 (1 year ago)

J Redbond

5/5 Stars
Great team - always happy and helpful on the phone - which they always answer; we have now bought and sold a property with them over 2 separate house moves and have found them the best agent to use on both occasion! Would recommend.... Read more
Seller
28th Aug 2023 (1 year ago)

S Minte

5/5 Stars
We can’t recommend Martina from the Basingstoke branch enough! She has been incredible throughout. Quickly sold our flat, had great knowledge of the local area, excellent communication and she couldn’t do more to help. She ensured all parties were kept up to date and made sure everything ran as smoothly as possible. Highly highly recommend!... Read more
Seller
24th Aug 2023 (1 year ago)

S Ajibulu

5/5 Stars
It's been a great experience with real time information and professional services. Thank you.... Read more
23rd Aug 2023 (1 year ago)

H Hewitt

5/5 Stars
Massive shout out to Gascoigne-Pees, in particular, Martina for being just the absolute star she is! For a first time buyer, the process can be very daunting but Martina made everything super clear and just been on it with everything and having her wide network certainly helps speed things along too! Would highly recommend the team regardless as to whether you’re a buyer or a seller.... Read more
Buyer
22nd Aug 2023 (1 year ago)

B gurung

5/5 Stars
Martina deserves all the praise! She was not only friendly but also incredibly reliable whenever I needed her. She made the whole house-buying experience smooth and stress-free. A true rockstar in the real estate world!! Highly recommend their services!!... Read more
Buyer
17th Aug 2023 (1 year ago)

D Christopher

5/5 Stars
Excellent customer service from start to finish. Friendly and knowledgeable team with so much support from Martina. I was kept up to date at every stage and never felt anything was a problem. Thank you!... Read more
17th Aug 2023 (1 year ago)

C Bolton

4/5 Stars
Overall a good experience selling through GP...after a rather stressful few months Nic and Martina kept me informed and helped me find a removal company at short notice. Would recommend.... Read more
Seller
15th Aug 2023 (1 year ago)

O Tiana

5/5 Stars
They are doing a good job. With friendly and accommodating staffs... Read more
5th Aug 2023 (1 year ago)

P Gurd

5/5 Stars
Recently sold our property with Gascoigne- Pees. Throughout the whole process they were very helpful from first meeting with Jim who came to view our property, then Martina who held some of the viewings. They were always very friendly and helpful when contacted and gave good advice. Nic was always especially helpful and always tried his best to give us information regarding the progression of our sale, talking with the other agents and solicitors involved and he would always keep us up to date and well informed. Would highly recommend this company.... Read more
Seller
26th Jul 2023 (1 year ago)

Robert

5/5 Stars
Recently sold my house through Gascoigne Pees, Basingstoke and would highly recommend this agent. The whole team were very professional and worked together to ensure everything went smoothly from start to finish. Special thanks to Martina, Kim and Nic.... Read more
Seller
18th Jul 2023 (1 year ago)

D White

5/5 Stars
Recently purchased a house through the Basingstoke branch. The selling agent Martina was very helpful and couldn’t do more to make the process simple and easy. Great communication, helped to move things a long and got the job done under very tight timeframes. Thank you for all your help, if we ever sell or look to buy another house we would happily engage Martina and the team again.... Read more
Buyer
1st Jul 2023 (1 year ago)

C Beynon

5/5 Stars
Had a really great experience with GP. Always on top of the ongoing challenges, making sure I was kept up to date, liaising between me, the solicitors and the buyers. All of the team members were professional and friendly. Cannot recommend the team highly enough. Exceptional service... Read more
Seller
29th Jun 2023 (1 year ago)

C Cahill

5/5 Stars
The whole team at GP were fantastic from start to finish when selling my Nans house. I know it was a big team effort from everyone involved but I would like to especially thank Martina who really went above and beyond with keeping my me updated at any sign of movement and chasing up the solicitors this really helped me keep my nans mind at ease. Really made a stressful time so much easier and couldn’t fault them at all!... Read more
Seller
27th Jun 2023 (1 year ago)

L Scott

5/5 Stars
We had Connor looking after us and he was great. Quick to respond and a really nice guy. Overall very helpful, no delays caused by them, would recommend!... Read more
25th Jun 2023 (1 year ago)

D Morgan

5/5 Stars
The service from the beginning ,very friendly ,helpful, professional , on time with there appointments .. The staff in Gascoigne-pees ,excellent, credit to the company . ???? recommended .... Read more
12th Jun 2023 (1 year ago)

I Abiodun

4/5 Stars
Amazing, Thanks for your help. I met this agency exactly as my friend told me. Doing everything to get something fixed . Looking forward to doing business with you.... Read more
9th Jun 2023 (1 year ago)

S Mafenya

5/5 Stars
Simon, Kayleigh and Chris you were amazing. Very friendly, very convenient and very efficient. Keep up the good work.... Read more
9th Jun 2023 (1 year ago)

D Atoyebi

5/5 Stars
I cannot thank Gascoigne-Pees enough for their exceptional service and for making the process of finding a new home an absolute pleasure. I wholeheartedly recommend their services to anyone seeking a reliable and customer-focused housing agent. Gascoigne-Pees truly stand out for their outstanding staff, who exemplify excellence in the industry.... Read more
7th Jun 2023 (1 year ago)

J Jones

5/5 Stars
Fantastic Estate Agent! On Saturday we had a lovely house viewing with Martina from Gascoigne-Pees. We have put an offer in on a different property than the one we saw but that is no reflection on Martina. We wish the property we have offered on was being sold by her! Great experience from the start, Martina was professional, engaging and personable.... Read more
Buyer
5th Jun 2023 (1 year ago)

C Clark

5/5 Stars
After contacting several estate agents I was so pleased with the service I received from GP. My contact was Simon Swanson who was extremely helpful and knowledgeable. He returned my calls promptly and with the information I needed. As this was my first experience of renting out a property Simon and his team made the whole process clear and I will definitely recommend them to anyone thinking of renting out a property. Thank you to the whole team... Read more
Landlord
25th May 2023 (1 year ago)

G Mackenzie

5/5 Stars
Simon helped out so much , for my first move I had no clue what to do but he walked me through everything and made everything a whole lot easier for me and my partner... Read more
17th May 2023 (1 year ago)

L Magombedze

5/5 Stars
I would want to thank and appreciate Gascoigne-Pees Sales and Letting Agents Basingstoke team for their assistance in finding a property to rent for me and my wife. In particular many thanks to Kayleigh Rogerson, Carly Byrne, and Gemma Williams, we really appreciate all the effort you've put in this journey with us and I hope this good relationship shall continue . We spotted our ideal property online and were keen to view it asap. The team kindly arranged the viewing for us as soon as they could taking into account our working hours. When we arrived at the property a person was there waiting and could not have been more friendly and helpful. She was extremely knowledgeable about the property and was super patient with all our questions. We were so glad she showed us around and took the time to understand what we were looking for without any pushy pitches. Working with the team was an absolute pleasure. I would recommend GP anytime. I cant wait for my move in date which is tomorrow and I am super excited.... Read more
Tenant
16th May 2023 (1 year ago)

M Hill

1/5 Stars
I wouldnt recommend this company at all, Very quick to get you into a property but getting your deposit back is a nightmare, They also falsly advertise things about properties. I would avoid at all costs. Very unprofessional staff, rude, insulting and only appeared to care about the landlords.... Read more
Tenant
21st Apr 2023 (1 year ago)

P Bond

5/5 Stars
Selling our brother’s house was a very painful experience and Jim made it less so with his kind attitude and knowledgeable experience. He was not pushy and this made him seem very trustworthy. He was very supportive and we really felt he wanted to make it the whole process as easy as possible. Nic was also very efficient and kept us updated with all developments along the way. I would thoroughly recommend using Gascoigne-Pees as whenever l contacted the office, the whole team were nothing less than helpful.... Read more
Seller
3rd Apr 2023 (1 year ago)

G Bhat

5/5 Stars
We are so thankful to Simon and his team for going extra mile in supporting us to set the house in order before publishing for rent. At each stage of the process Simon kept us informed and coordinated with different vendors to carry out decoration of the property on time.... Read more
Landlord
28th Mar 2023 (1 year ago)

J molloy

5/5 Stars
An overall great experience. First-time buyer and I was in the property in about 3 months (which wasn’t half-bad). They were quick to respond to phone calls, and very helpful. Quite frankly, the house sold itself, but I’d still like to shout out thanks to Connor for helping to get me in a good position to make the purchase.... Read more
Buyer
21st Mar 2023 (1 year ago)

L knock

5/5 Stars
Right from the start I felt comfortable with GP handling the sale of my house and I can’t fault the service I received. I was looking for professionalism and good communication which was key as I do not live locally to the house. The team were really friendly and knowledgeable and a special mention to Connor who went above and beyond in supporting me. I understood the whole process and was informed at each stage thanks to Nic and Martina. I went with an open day, the valuation was excellent, I would recommend GP to anyone who was thinking of selling their property they are a pleasure to deal with.... Read more
Seller
21st Mar 2023 (1 year ago)

S blesson

5/5 Stars
Thanku,Simon for helping me out so quickly, thanks for understanding our need.Hopefully we move in sooner. All best for your hard work.... Read more
20th Mar 2023 (1 year ago)

T Foundation

1/5 Stars
Horrible... Read more
11th Mar 2023 (1 year ago)

R Hattingh

5/5 Stars
We are so thankful to Simon and his team for helping us find a home! Renting as a foreigner isn’t always easy and Simon made it a very simple process and kept us in the loop the whole way through. The service, communication and speed is very professional and I’d highly recommended them.... Read more
Tenant
28th Feb 2023 (1 year ago)

J W

5/5 Stars
From initial contact to signing a rental agreement, a very seamless and professional process. Thanks to Gemma and Carly for your excellent service. It’s always a daunting procedure when trying to rent but Gascoigne-Pees Basingstoke made it effortless.... Read more
Tenant
27th Feb 2023 (1 year ago)

C Omede

5/5 Stars
Great team. Gemma you are wonderful.... Read more
8th Feb 2023 (2 years ago)

C Ging

5/5 Stars
Right from the start we felt comfortable, the team were really friendly and knowledgeable. Jim Gordon in particular was very helpful and great to talk to, we couldn't have done it without him. The photographer took stunning photos which really showed off the features of the house. We decided to go with an open day, which was fully booked within 24 hours of advertising. Of those who veiwed the house, more than half put in offers. The team did an excellent job of keeping us informed and guiding us through the process. The house was SSTC within a week. We had issues with the solicitors, Jim went above and beyond to help keep momentum to see us through to completion. The fees were reasonable and competitive, especially given the level of service we recieved. Overall, the Gascoigne-Pees Sales Team really do believe that fostering good relationships with their clients is the key to success, making the time and effort to put them first, keep them at ease during one of the most stressful processes, and always giving the best advice.... Read more
Seller
2nd Feb 2023 (2 years ago)

M A

5/5 Stars
Fantastic service from the Gasgoigne-Pees Basingstoke Team. Communication was excellent throughout the whole process of selling our house and we were informed how it was progressing on a regular basis. Jim Gordon, Kim and Martina were superb and a real pleasure to deal with. I would recommend this company and would certainly use them again.... Read more
Seller
2nd Feb 2023 (2 years ago)

E Josey

5/5 Stars
Excellent process from start to finish! Great communication from Gemma throughout my rental application... Read more
Tenant
25th Jan 2023 (2 years ago)

K Addison

1/5 Stars
Poor service towards current and prospective tenants. Lettings agent showed no interest, answered no questions and stated she was in a rush after letting in 4 people to view a flat (separate pairs) at the same time with current tenants present and in bed, she did not show them around, and was too busy and in a rush to be able to answer questions, was dismissive towards current tenants who were unable to get help via helpline as noone answered. Complained to manager but he appeared as uninterested as the agent that did the viewing. Would not recommend this company.... Read more
Tenant
10th Jan 2023 (2 years ago)

S mackintosh

5/5 Stars
Had a great experience, both Clare and Carly were excellent and the process went very smoothly.... Read more
14th Nov 2022 (2 years ago)

D Pinjala

5/5 Stars
Nic and Team were always professional, polite and helpful throughout the purchase process. They were on the case, checked the progress, helped speed up the transaction when the process started to lag on the Licence to Assign from the Management Landlord and so I was able to complete 3 days (just on time!!) prior to my mortgage offer expiry date. Thank you for all your assistance. I would highly recommend Gascoigne-Pees!... Read more
Buyer
5th Nov 2022 (2 years ago)

G Day

5/5 Stars
From beginning to end, these guys were brilliant. Friendly, professional, honest. Felt very comfortable with each person we to deal with. Can't recommend them enough.... Read more
4th Nov 2022 (2 years ago)

E Perry

5/5 Stars
Excellent service from Gascoigne-Pees and a particular thank you to Nic and also Julie who worked her magic and made all the difference to a difficult time. Would totally recommend this Sales and Letting Agents.... Read more
3rd Nov 2022 (2 years ago)

F Nelson

5/5 Stars
OMG I can’t even know how to begin. Customer service and care, patience and Chandon helped me a lot. Would recommend. Chandon was great and lovely and friendly. All the stuffs are awesome... Read more
3rd Nov 2022 (2 years ago)

J Pedzich

5/5 Stars
Absolutely amazing, full of useful information very helpful. Julie has provided top class customer service and care she is always there to answer any questions and worries. Absolute asset to the company would highly recommend. J&C... Read more
28th Oct 2022 (2 years ago)

J Hunter

1/5 Stars
Horrible people. Were on the side of the buyers not the one paying their fee, me, the seller. Let a buyer put forward insulting offers even though I told them my minimum offer. Feedback was less than useless. Couldn't wait to get rid of them. Wasted 6 weeks with them. Went to Belvoir, who are the nicest people and sold my property in just over a week for more than advertised. Look around, you hardly see any Gasgoine Pees boards. There's a good reason for that! AVOID, AVOID, AVOID. They'll probably answer this by saying .. sorry you feel this way, whatever. They are the most disingenuous estate agent, they do not care. I'm so glad to be rid of them. I saw your sorry reply and told Gasgoine Pees from the get go that I would NOT accept offers. Talk about use a get out of jail free card. Was I ever told to put that in writing???Nooo... Read more
Seller
26th Oct 2022 (2 years ago)

W Newberry

5/5 Stars
I completed on my house the other day which I bought through Gascoigne Pees. GPees was informative, accommodating, and had good communication throughout the entire process. Nic, Marlena, Kim, and Jim especially were patient and answered all necessary questions I had, as I am a first time buyer and was not 100% with the whole process. Buying through them was overall a good experience. I also notice they always had their vendor's interests at heart throughout the process rather than just trying to get a quick sale - so if you are selling a property soon, consider GPees as they will definitely do a great job of it. When I come to sell the property I will definitely consider Gpees as an option to sell through.... Read more
Buyer
21st Oct 2022 (2 years ago)

N Coverly

5/5 Stars
I want to give a 5 star review to Clare Samaroo at Gascoigne-Pees Basingstoke for the best service I could ask for. She went the extra mile and beyond, she arranged everything thing with my rental even before I arrived in the UK. Thank you for the wonderful service ????... Read more
Tenant
26th Aug 2022 (2 years ago)

O Ajayi

5/5 Stars
This is my first time of renting and Chandon Bell has been wonderful!... Read more
Tenant
26th Aug 2022 (2 years ago)

I Stefan-Ginel

5/5 Stars
I rent a house, and they was so kind and helping me out and wait for all documetation! Thanks... Read more
Tenant
18th Aug 2022 (2 years ago)

P Jones

5/5 Stars
My first home purchase required lots of advice as a first-time buyer. Making an offer or finding an independent solicitor were things I didn't have a clue about. Nic at Gascoigne-Pees was on hand to guide me through it from start to end. He was always available to answer my calls and responded to my emails quickly. He gave me lots of his time and was patient with me throughout. I felt valued and supported. When I asked to view the property on a number of different occasions he always made this happen at the times that suited me. When I viewed the property the staff that met me were always on time, available to answer all my questions and gave me as much time as I needed. I was never rushed and they were always so friendly, professional and polite. The administration and buying process was smooth and quick. My experience has been nothing but superb, I can't rate how fantastic the team are. Thank you so much!... Read more
Buyer
17th Aug 2022 (2 years ago)

N Tahir

1/5 Stars
Appalling service, bad communication, rude and not honest... Read more
12th Aug 2022 (2 years ago)

M CW

5/5 Stars
Outstanding experience! Always kept informed and always available discuss - simply the best. First class service from Nic A and Martina M. Thank you :)... Read more
5th Aug 2022 (2 years ago)

N G

5/5 Stars
Recently bought a house through GP and Martina was fantastic. Martina was so patient and friendly answering all our queries. She gave a really personal service and made us feel looked after. Thank you!... Read more
5th Aug 2022 (2 years ago)

P Ward

5/5 Stars
We can't fault the experience we had with Gascoigne Pees throughout the process of selling our property. We were particularly impressed with Jim, who was excellent and very professional in all his dealings with us. His valuation was absolutely spot on! Kim also deserves a mention for going the extra mile in preparing for the open day. We would highly recommend GP to anyone thinking of selling their property.... Read more
4th Aug 2022 (2 years ago)

M alam

5/5 Stars
Gascoigne pees agency -everyone very helpful and friendly. Specialy "Clare Samaroo". Her service is brilliant.... Read more
1st Aug 2022 (2 years ago)

Immithewitch15

5/5 Stars
I have recently rented through Carly Byrne at the Basingstoke branch. There have been a few snags with the move in as it is a new building and Carly has been extremely helpful and patient with me! I must have emailed her every day and she has been nothing but amazing. Thank you Carly, you are for sure a credit to your team!!... Read more
25th Jul 2022 (2 years ago)

W Neblett

5/5 Stars
Very helpful staff.... Read more
21st Jul 2022 (2 years ago)

P Lim

5/5 Stars
Clare Samaroo of Gascoigne-Pees Basingstoke is absolutely amazing. She is friendly, accommodating and extremely helpful. She is always quick to respond to queries and will go over and beyond to help us with all our needs. There have been challenges along the way due to some unforeseen changes, but Clare's support and assistance and her strong willingness to learn new things helped us to get through it all. She is a great asset to Gascoigne-Pees Basingstoke and I would highly recommend working with her.... Read more
9th Jul 2022 (2 years ago)

D Hirani

5/5 Stars
Communication was great throughout the whole process. I was shown the apartment and did the move in with Clare. She was professional and very helpful, both during the process of and after moving in. She was polite and friendly and provided me with all the information I required.... Read more
6th Jul 2022 (2 years ago)

C Expert

5/5 Stars
The whole team at Gascoigne Pees have been brilliant - we cannot fault them and when there was the inevitable problem in the chain, it was taken care of quickly and thoughtfully - allowing the process for all to continue on smoothly. Our main contact was Martyna who was excellent throughout. I would highly recommend GP!... Read more
24th Jun 2022 (2 years ago)

J Griffiths

5/5 Stars
Nic and Martina were hugely helpful in the sale of my apartment. Despite it being a difficult market for flats, they were able to find us a buyer within a week. They were prompt in their communications and were always keen to give us advice on our potential onward purchases even when it was listed with other agents. If you are thinking of selling I would absolutely recommend Gascoigne Pees.... Read more
Seller
17th May 2022 (2 years ago)

J Hall

5/5 Stars
Our move was long and difficult(due to bottom of chain problems), but Martina from The Basingstoke office was excellent and managed to ensure that the chain remained in tact. She provided regular updates to us which was very reassuring. Highly recomended.... Read more
19th Apr 2022 (2 years ago)

L Freeman

5/5 Stars
Looking to move to the area. Saw a few properties online GP were helpful in sending me to view a couple. The house I put an offer on I was shown around by a lovely lady called Martyna she was really helpful and friendly. Then once my offer was accepted had another called Billi who was very helpful chased solicitor and checked in often with progress. I was always on her case and nothing was too much of a problem. Would recommend selling through them.... Read more
Buyer
7th Apr 2022 (2 years ago)

M Szatmári

1/5 Stars
The worst estate agents I have dealt with. I won't deal with them again, also said to my friends to avoid renting from them. We received only 1 main door key (for 2 people) after a half year living in the property (we requested for one to be cut, it was a special one only made for order, never received it) When something was broken, after we reported it never got fixed. Not to even mention waiting for months to get back our deposit. Simply just never again.... Read more
Tenant
25th Mar 2022 (2 years ago)

I R

5/5 Stars
Gascoigne Pees 5***** Billi she is the best of the best, she is amazing. Without she, probably my process to buy flat was still somewhere on the way.... She is so helpful, friendly, professional, caring. Thank you so much for being by my side all this difficult time. Without you, I would have been lost. Have a Good luck in your personal and professional life. Have a Good luck Gascoigne Pees.... Read more
Buyer
17th Mar 2022 (2 years ago)

B Blackburn

5/5 Stars
Can't fault Billi at GP at all. She has been helpful, friendly and accommodating all the way through the process. Billi closely followed the progress of our sale on an almost daily basis and was quick to respond to queries and take action when necessary. Would highly recommend. (Think I will miss her friendly phone calls actually!)... Read more
Seller
17th Mar 2022 (2 years ago)

B Bushnell

5/5 Stars
I recently bought a house via GP. All smooth sailing, no issues. Billi in particular was brilliant - very helpful, pleasant to deal with and professional. If she was unavailable her team (Nick, Kim) were always more than happy to chat and get things sorted for me. Highly recommend.... Read more
Buyer
16th Mar 2022 (2 years ago)

F Sinclair

5/5 Stars
Would definitely recommend Gascoigne-Pees as a letting agent, Chandon was very helpful and efficient with everything that needed doing!... Read more
Landlord
9th Dec 2021 (3 years ago)

J Amado

5/5 Stars
I highly recommend Gascoigne-Pees Sales and Lettings. Very professional and friendly. Carly was very quick and efficient when dealing with our tenancy matters.... Read more
Tenant
29th Oct 2021 (3 years ago)

R Cory

5/5 Stars
Just completed, very helpful and friendly, hassle free unlike some agents I could mention... Read more
13th Oct 2021 (3 years ago)

L Ann

5/5 Stars
Renting my first flat had an amazing agent Carly she answered all my questions and guided me through the process quickly and efficiently! Absolutely amazing company!... Read more
Tenant
30th Sep 2021 (3 years ago)

K Lipkowska

5/5 Stars
Really happy with good cooperation with gascoigne pees, espacially to Carly Byrne our Agent Lettings, she is really profesional and helpful- is good person on good place, help us moving to new property.... Read more
Tenant
25th Sep 2021 (3 years ago)

V Chow

5/5 Stars
My family and I were very happy and appreciate Gascoigne-Pees help us to rent a property, the process was very fast and professional. Specially Chandon, we are from HK and do not have good English, but she is still kind to help us, thank you so much.... Read more
Tenant
15th Sep 2021 (3 years ago)

A Chambers

5/5 Stars
Chandon Bell was very helpful in addressing my requirements for a new property rental, quickly responding to my requests and achieving a very satisfactory result.... Read more
Tenant
21st Aug 2021 (3 years ago)

O Veale

5/5 Stars
I would like to thank Chandon for her help with our property. She has been so helpful and always quick to respond and get solutions any way she can. She and the whole office have been so accommodating during such difficult and confusing times. Amazing communication and made the whole process really easy. Thank you!... Read more
5th Aug 2021 (3 years ago)

M Farrell

5/5 Stars
This is my first time renting and Chandon has been amazing! Responds very quickly, she is super helpful and very professional and has just made this experience feel easy, Thank you so much for all your help... Read more
Tenant
4th Jun 2021 (3 years ago)

H Taylor

5/5 Stars
Nic and the team were fantastic! Always available with any questions we had, worked very hard to ensure our move went smoothly. Would highly recommend and certainly use again.... Read more
26th May 2021 (3 years ago)

E Mckenzie

5/5 Stars
I was homeless to being housed in 4 weeks. It was easy even with the present situation everyone is enduring right now, it has been stress free dealing with this agent, definitely recommend. In particular I was helped by Chandon who has a great manner and has been very helpful in making a rough time for me go smoothly. Thanks!... Read more
Tenant
17th May 2021 (3 years ago)

J Wise

5/5 Stars
My first time renting and I dealt with Chandon who was professional, friendly and everything was do easy. The ability to sign documents online and send documents online is great. Will use again either renting or buying... Read more
Tenant
27th Apr 2021 (3 years ago)

N Smith

5/5 Stars
Great experience renting my property out. Initially i dealt with Gemma who you can tell has a wealth of experience. I was then lucky enough to have Carly on board who made sure my tenant moving in was a smooth transaction. Cannot recommend enough.... Read more
Landlord
23rd Apr 2021 (3 years ago)

C Zhou

5/5 Stars
I am very happy with the services received from Gascoigne-Pees Sales and Letting Agents Basingstoke, particularly Carly Byrne. Carly has been very patient, professional and helpful. When I have got issues or problems regarding my property, she is always happy to help and solve the problems in a timely manner. Would definitely recommend their services.... Read more
Landlord
20th Apr 2021 (3 years ago)

R Beaney

4/5 Stars
So far the best letting agency I’ve used in Basingstoke would be five stars had I not have to chase them for the code to the bins.... Read more
Tenant
19th Apr 2021 (3 years ago)

F Seares

5/5 Stars
I couldn't be happier with the service we have received from Gascoigne-Pees in Basingstoke they have been outstanding! The staff have gone over and above for us to ensure our sale went smoothly and I couldn't recommend them enough, they have been in contact with us from start to finish and kept us informed through each step of the way and today we have exchanged contracts! Thank you Team Basingstoke! One very happy customer :) I just want to say a special thank you to Martina, Andrew and Nic! You are the simply the best! :)... Read more
Seller
11th Mar 2021 (3 years ago)

K Photography

5/5 Stars
I purchased my house through Gascoigne-Pees and from the beginning to the end of the process they've be floorless. I would like to thank Martina who went over and above to get our purchase completed she a credit to the company. I would highly recommend this estate agents. Thanks Graham Marshall... Read more
Buyer
5th Mar 2021 (3 years ago)

S Thomas

5/5 Stars
When my boyfriend and I were purchasing our first house, Gascoigne-Pees were very efficient and always kept us updated which was very much appreciated. Martina was absolutely lovely to work with!... Read more
Buyer
17th Feb 2021 (3 years ago)

R Shea

5/5 Stars
Very helpful team, good communication - answered all my questions (there were a lot) - looking forward to moving into the property.... Read more
11th Feb 2021 (4 years ago)

Anonymous Homeseller

5/5 Stars
Our experience with Gascoigne Pees has been fantastic, they have gone above and beyond for us as sellers. I’m so pleased with the choice we made to go with them.... Read more
Seller
3rd Feb 2021 (4 years ago)

J Leach

5/5 Stars
Gascoigne-Pees in Basingstoke made an excellent first impression and lived up to it throughout the time we dealt with them. The agent who valued the house was quick to see its potential and answered all our questions perceptively. Our main contact during the negotiations was on the ball and efficient, making realistic judgements, communicating effectively and always doing what she said she would do. The whole team were friendly, helpful, easy to deal with and well-informed on our sale. I recommend them wholeheartedly.... Read more
Seller
26th Jan 2021 (4 years ago)

M Szatmári

5/5 Stars
They replied quickly on my request or on any of my question. Highly recommended agency. :)... Read more
21st Jan 2021 (4 years ago)

S Maslen

5/5 Stars
They make renting out your property a easy stressfree experience. Most of the team have been with the branch for years and have bags of experience. Excellent!!... Read more
Landlord
11th Dec 2020 (4 years ago)

G Robertson

5/5 Stars
Chandon has been helpful in answering queries and getting things done in a timely manner so able to meet challenging timescales especially with the current pandemic, would recommend without question... Read more
25th Nov 2020 (4 years ago)

A Walker

5/5 Stars
Really friendly & knowledgeable staff who kept me fully appraised of the progress of my sale.... Read more
Seller
25th Nov 2020 (4 years ago)

J Elser

5/5 Stars
I dealt with Chandon throughout the processes of renting my first property. She was very understanding and professional in answering all my questions and did so very quickly. Chris in the office also helped and again was very helpful. Definitely going to recommend Gascoigne-Pees to my friends.... Read more
Tenant
25th Oct 2020 (4 years ago)

Y Myers

5/5 Stars
The team have been amazing in supporting us and providing updates and information through out the process! we have used Gascoigne-Pees for the last 2 house sales and one purchase and they have always been professional, helpful and I couldn't fault them! They are a great team of professionals that will take you through every step of the process keeping you sane when things are stressful and helping you get to where you need to be as painlessly as possible! Brilliant to work with, can not praise them enough... Read more
Seller
2nd Oct 2020 (4 years ago)

R Mou

5/5 Stars
After letting from our previous agent for five years, we were interested in a property with Gascoigne-Pees. This was during lock down, so we couldn't view the property and services were limited. Despite this, Chandon Bell from the Basingstoke office went above and beyond to ensure we had everything we needed to secure the property. Response time is quick and the high level of personal care from Chandon is much appreciated!... Read more
Tenant
15th Aug 2020 (4 years ago)

A Sanetra

5/5 Stars
Great service very professional I was need tenancy agriment for another state agent so I call about and within 10 seconds a pier on my email.all the staff is very helpful specially Richard Thank you guys you are simply the best... Read more
24th Jul 2020 (4 years ago)

T Beach

5/5 Stars
Great team at Gascoigne Pees Basingstoke, very professional, very responsive. No complaints... Read more
15th Jul 2020 (4 years ago)

H Solutions

5/5 Stars
Extremely happy with the services provided by agency and specially by Chandon Bell who has been very supportive and provided a high quality and professional service throughout letting process. Thank you for your services.... Read more
Landlord
4th Jun 2020 (4 years ago)

C Murray

1/5 Stars
One of the worst estate agents I have dealt with and I have been renting for over 8 years. This review is of the company in general, at the end of it they only care about the landlord and will leave you to fend for yourself with little support. Also there repair service is shocking and unless your house is pretty much destroyed dont expect things to be fixed within a few weeks. Much better estate agents out there... Read more
Tenant
6th May 2020 (4 years ago)

M Sakai

1/5 Stars
Very unprofessional through the whole process and me and my husband were so disappointed. We currently moved in the flat. We've paid partial rent and ask our letting negotiator to keep this for us soon after viewing. We've given them reference and asked them the certificate of cleaning and arrange the date for another viewing before moving in. The person in charge totally ignored these requests and hasn't respond us anything. My husband call the office 5 days before we moving in because we needed to arrange the removal. Finally gave us a time for handing over the key. On the moving day, there was a man who is not from Gascoigne- Pees, gave us key and explained us a very brief of our flat. Fire alarm is not working and just left a spare gadget (They want us to fit on the ceiling? Neither of my husband and I are not electrician!). The room has got cobwebs everywhere, clogs in drain, wall was full of stains. Some doors of cupboards are off from hinges. I called the office but still didn't give me an explanation what happened or what they can do for us. However, this company pushed me and made sure to pay the balance over the phone. Also tenancy agreement, they called me next day and rushed me that we needed to sign it and send them back ASAP, otherwise we would lose the right to live in the flat. That's a rule, fair enough but it's been very busy day for cleaning by ourselves and unpacking, so we didn't have enough time to read through the contract. It's been 1 week since we moved in but they don't tell us anything if they're trying to sort out our problem until we ring them. Absolutely unacceptable service from the begin till now. Our neighbours are lovely and good area. So we're not moving out of course but definitely avoid this agent in future and already anxious to keep in touch with them for loads of repairs.... Read more
Tenant
10th Mar 2020 (4 years ago)

C atkins

5/5 Stars
Thank you so much to the team for your quick turn around. They have been amazing!! Special thank you to Adam and Richard who have helped so much... Read more
6th Mar 2020 (4 years ago)

T Kolli

5/5 Stars
Extremely professional lettings staff, smooth process from start to finish. very much happy with the service they provided in short notice... Read more
Landlord
13th Feb 2020 (5 years ago)

????

5/5 Stars
Brilliant service and super stars for Gemma and Adam and whole team. Gascoigne-Pees helped us find out a really nice size apartment in town centre, and within 48 hours we moved in! very nice team and highly recommended to everyone!... Read more
Tenant
13th Feb 2020 (5 years ago)

L Ledger

5/5 Stars
Adam was truly great, Very professional and a credit to the company. The whole process was very quick and simple. Thank you Adam.... Read more
9th Feb 2020 (5 years ago)

M Wysocki

5/5 Stars
Thank You for high standard services Carly Byrne. Very good company!!! I trust 100%... Read more
21st Nov 2019 (5 years ago)

G Hughes

5/5 Stars
I had the pleasure of purchasing our property with the help of James. From initial viewing right through to completion he was always working to get everything completed for us. James is hard working & knows his role very well although at the same time down to earth & friendly. All the guys in the Basingstoke office have been superb and a pleasure to purchase the property via the team. Thanks to everyone for there hard work.... Read more
Buyer
8th Oct 2019 (5 years ago)

H Richardson

5/5 Stars
Fantastic Estate Agent - couldn’t recommend them higher. Richard was a brilliant Agent that really cared about all clients involved. Carly was also fantastic and a massive help to us. Thank you!... Read more
12th Sep 2019 (5 years ago)

A Doyle

5/5 Stars
Our experience with Gascoigne-Pees has been faultless throughout. Rich was fantastic when showing us around the property and keeping in touch with us regarding other offers coming in. Carly was excellent when it came to doing all of the paperwork and referencing. She always greeted us so pleasantly over the phone and we felt we always had someone to go to if we had any queries or problems. Highly recommend these guys, they made our move so much easier!... Read more
12th Sep 2019 (5 years ago)

L Jakubek

5/5 Stars
Carly was brilliant - she was our first point of contact and saw us right through to renting the house we were interested in. She got us in to view as soon as she could and was professional and polite throughout and did her best to answer all our questions. She kept in touch and made sure we had all the information we needed to proceed. I can thoroughly recommend Gascoigne Pees. And another thanks to Carly!... Read more
Tenant
5th Sep 2019 (5 years ago)

M Robinson

5/5 Stars
Carly & Gemma were absolutely amazing! They went above and beyond to ensure me and my little boy got our lovely rental house at really short notice. So lovely and very professional. Highly recommend. Thank you ladies!... Read more
Tenant
31st Aug 2019 (5 years ago)

S Rusu

5/5 Stars
Great help in finding, viewing and renting a place in Basingstoke, the team was on point and everything went really smooth. Richard was quick to arrange viewings and Carly was amazing in setting everything and making it really easy for myself. Thanks guys!... Read more
Tenant
7th Aug 2019 (5 years ago)

P G

5/5 Stars
I was in great hurry to move into a rented property at the earliest. Then I approached Gascoigne office in Basingstoke. I had an interaction with Gemma and asked her for viewing appointment of one property immediately. She positively responded and I had a viewing after an hour and finalized the property on Friday noon and moved into the flat on Tuesday evening. I should really appreciate CARLY'S support here to complete all the documentation and other formalities in very short time. She was very helpful by stretching her time to handover the keys to me. She was very approachable to get my all queries clarified. Overall I had very good experience.... Read more
Tenant
19th Jun 2019 (5 years ago)

D Middle

5/5 Stars
We had a fantastic buying experience through Gascoigne-Pees. We popped into the Basingstoke branch just on the off-chance, and ten weeks later we’re about to move in to our new home. We couldn’t have been better looked after, or kept better informed of progress. Both Jim Gordon and Andy Blake proved that excellent customer service, good humour and patience, are still qualities available in spades if you are lucky enough to deal with this excellent Estate Agency. I really couldn’t be happier.... Read more
Buyer
14th May 2019 (5 years ago)

S Knight

5/5 Stars
Carly @ Gascoigne Pees Basingstoke is very attentive. Always keeps me informed of my letting activity and tenants movements and sorts everything out for me. Professional and friendly service. Thank you Carly. Steve... Read more
Landlord
5th Apr 2019 (5 years ago)

J Curtis

5/5 Stars
Very helpful service, always quick to reply. Thank you Richard and Hannah at Carson’s, you have made the experience less stressful than we thought it would be. Thanks again.... Read more
15th Mar 2019 (5 years ago)

M Morgan

5/5 Stars
Very professional and accurate help from Tomiisin Ali from start to finish of our deposit which two people previously ignored sorting. She knows what she is saying to us and very helpful with the claim. Very Prompt and never once did we have to email over and over (unlike previous dealings) before Ali updated us. Thank you and well done... Read more
Tenant
4th Mar 2019 (5 years ago)

R Pettenburger

5/5 Stars
Absolutely fabulous service from Gemma. Getting everything organized for us and making the move as easy as possible. Acting as a go-between for our many requests as well. Thank you so much.... Read more
27th Feb 2019 (5 years ago)

N Milsom

5/5 Stars
We were the buyers for a property being sold with G & P. We were unfortunate enough to have a bad experience with our solicitors, but we are so grateful that G & P’s were on the ball and always at the end of the phone to help smooth things over. Without fail, they would always return calls, reply to emails and were very attentive with any question we had. We would like to say a special thank you to Jim who was dealing with the property, who was always so calm, so polite, and just generally a really nice person! Jim was so easy to deal with and on the ball – without him I fear the sale would have fallen through. When it comes to selling our current property, we will 100% go through G & P. I’d also like to thank the office, as the lady we often spoke to on the phone was really friendly and without fail always passed our messages on. Thank you again – from two very happy first time buyers (Nicola and Jay).... Read more
Buyer
7th Jan 2019 (6 years ago)

R Fountain

5/5 Stars
Great experience, James Gordon was so helpful and really lovely to speak to. Couldn’t ask for better help.... Read more
5th Jan 2019 (6 years ago)

J Mongi

5/5 Stars
Carly has been an incredible help to us, and particularly efficient with organising some emergency repairs needed to be completed on our flat. She continues to be our main point of contact and nothing appears to be beyond her capabilities! Very positive experience!... Read more
Landlord
10th Dec 2018 (6 years ago)

K F

5/5 Stars
Carly is friendly and helpful. She found us a suitable flat to view at very short notice when we came to Basingstoke for the weekend prior to moving back to the UK from abroad. She has been quick to respond to all our queries during the letting process.... Read more
Landlord
7th Dec 2018 (6 years ago)

C Benincasa

5/5 Stars
Amazing service and amazing agent Very professional and fast to provide any information that we need.... Read more
21st Nov 2018 (6 years ago)

H Gains

4/5 Stars
I have been renting through Gascoigne Pees for the last 18months. Carly has been my main point of contact. I have found her to be very polite, professional and knowledgeable - she has always been able to answer my questions and has been happy to help and advise me re any concerns that I have had. I am now in the process of extending my contract for another year. Carly so far has again been my main point of contact which I am very pleased about. Carly in my opinion is an employee that Gascoigne Pees should be proud of.... Read more
Tenant
22nd Sep 2018 (6 years ago)

T Fiala

5/5 Stars
Carly Byrne, which was our Letting Negotiator, was absolutely amazing. After our experiences with Romans, this is something what you can’t absolutely compare. Such a lot of troubles, confusing, waiting and silly things from Romans. When we started to co-operate with Gascoigne-Pees so we have been scared about the same problems like with Romans. Unfortunatelly for us this experience with Carly was an absolutely “different level” than before with Romans and she went through the whole process with us in few days smoothly. On Saturday afternoon we had a view of our new property. On Monday early morning we had Approved all references and we was ready to move and everything has been set up. Carly was extremely friendly, professional and helpful to meet all of our requirements. Some of those different Letting companies are maybe cheaper or in case with Romans seems to be equal price. But here you at least know what are you paying for!!! Thanks Carly again...Tomas and Marry... Read more
Tenant
21st Sep 2018 (6 years ago)

J T

5/5 Stars
Extremely professional lettings staff, smooth process from start to finish will certainly be using again.... Read more
Landlord
20th Sep 2018 (6 years ago)

C charles

1/5 Stars
Should've listened to the negative reviews. Use this branch if you want to endure a painstaking process that's made more complex than it need be . Completely dull experience when pursuing a property. Felt like I built a relationship with their team only to be cut off the moment someone offers more money. These people are just there for their commission sadly and could care less about one of the biggest purchases of your life. It's stressful enough getting your head around the chaotic process and the last thing you need is to be ignored during the bidding process and then shunned off to an entirely new colleague. Utterly appalling service... they even try to sell you houses without the correct paperwork presented. Latoya wasn't even any help and doesn't make you feel very reassured or comfortable. She doesn't speak a lot and feels intimidating when discussing your criteria, hardly a flying start to your new adventure. This branch seems to be tarnishing the Gascoigne-Pees brand.... Read more
Buyer
17th May 2018 (6 years ago)

T Kaja

5/5 Stars
We have had a wonderful experience working with GP Basingstoke Team (Gemma, Virginia, Carly) since we started dealing with the wonderful ladies. The customer service, response time and communications were spot on. We would definitely recommend G.P Basingstoke team. As we were based abroad we needed a team who could react immediately and respond to each of our requests and the G.P team have done their best on all occasions. They are a friendly bunch to deal with.... Read more
14th Mar 2018 (6 years ago)

K irving

5/5 Stars
Best experience i had ever faced with an estate agent thanks to Carly. Not very many property's take on tenants with pets so as a dog owner i was on the look out, Carly not only informed me of a property that had come to market just in case i hadn't seen it but she also bent over backwards to help me get a viewing out of business hours so i didn't miss the opportunity (as i work an hour outside Basingstoke). once id viewed and decided I wanted the property she put me forward for referencing where a small mistake had been made by the Referencing company. No questions asked Carly picked up the phone and had the problem fixed that same Morning which was so reassuring as i didn't have to wait to know it was all ok . I have a couple of time spoken to Gemma regarding some questions i had whilst Carly was out of the office and Gemma was also very happy to help despite not dealing with me previously. overall my experiences with Gascoigne Pees has been very pleasant.... Read more
Tenant
12th Mar 2018 (6 years ago)

J peters

5/5 Stars
I’ve always found Chris a pleasure to work with. Very efficient and extremely helpful. Great service all round!... Read more
12th Mar 2018 (6 years ago)

R Woolhouse

5/5 Stars
I have rented with a few other letting agencies before but none as helpful and professional as Gascoigne pee's. From the first viewing to the day i moved in, Carly and Gemma made it a breeze. They were always on hand to answer any questions/queries i had about the property and were also very polite. Thanks... Read more
Tenant
12th Mar 2018 (6 years ago)

D W

5/5 Stars
great knowledge from the team. I was worried about relocating and all of the team at basingstoke were very patient in helping me find a property to rent... Read more
Tenant
12th Mar 2018 (6 years ago)

T T

5/5 Stars
I have rented out my properties (8 in total) through Gascoigne Pees for many years and have always been impressed with how quickly tenants are found on each. I have dealt with Chris and Gemma for the past 10 years and the go above and beyond what many agents do, I will continue to grow my portfolio and use gpees. Thanks again... Read more
Landlord
12th Mar 2018 (6 years ago)

E Ghersi

5/5 Stars
Excellent professionals .... Read more
16th Feb 2018 (6 years ago)

M Edwards

1/5 Stars
I have literally had the worst experience with Gascoigne Pees. Firstly we viewed the property with Carly. We wanted to take the place but advised her that my partner was self employed and in his first year so could not provide a tax return just yet. She advised us that there is always a way around it. So we decided to pay the £500 fees. Once it came to the referencing, it turns out that my partner wouldn’t get through without either a guarantor or a tax return according to Carly after reassuring us we would be okay. So we finally find a guarantor as per her request, but when we call back she said the landlord didn’t want a guarantor - so why did she even suggest it in the first place? Throughout this time she was extremely unhelpful and unprofessional. We felt like we had been misled. Finally thanks to chris, our garentor gets accepted. But this was a lot of hassle already! On the date of moving in, Gemma met us at the property and stated that she had checked the smoke alarms. Then our guarantor signed the papers and said she had turned the heating on and left without giving us any information about the property. Within the space of 30 minutes we realised that there was no power at all, we called the Branch however we were told Gemma was still on her way back so we had to wait for her to get back. So we spent about an hour trying to figure out how to turn the electrics on. When we finally receive a phone call back, she just tells us that we are on a Pay as you go electric meter. This is not stated in the documents received (it states we are with spark electric!) and we were never informed of the electrics being on a Pay as you go meter even when inspecting the property because that could have potentially swayed our decision to rent the property. The electrics should have been checked prior to us entering the property as well as being informed. Furthermore, we had to take the Pay as you go meter out of debt (emergency) from the previous person in the property. I personally think this is extremely unfair, and isn’t a nice welcome having to pay off someone else’s meter before even living in the property! We have not had ANY reimbursement of the funds. The service that we have had since the beginning with Gascoigne pees has been extremely poor and unhelpful, and I can state that we were never treated this badly at our previous estate agents.... Read more
Tenant
30th Jan 2018 (7 years ago)

A Keep

5/5 Stars
Professional and businesslike, but also friendly and helpful- and keen to be thoroughly aware of the situations of buyer and seller.... Read more
10th Jul 2017 (7 years ago)

J Elaine

5/5 Stars
Martina is wonderful. She's very professional, always goes above and beyond. Extremely knowledgeable and helpful and best if all, she's not at all pushy.... Read more
3rd Apr 2017 (7 years ago)

D Cox

5/5 Stars
Great service. Carly, the letting agent we dealt with for our move, was helpful, polite, professional and, most importantly, extremely informative and able to answer any questions we had. Finally, Tom was the letting agent who assisted us on our actual day of the move, and he too was extremely helpful and professional. I would definitely recommend Gascoigne-Pees!... Read more
Landlord
23rd Mar 2016 (8 years ago)

D Cleworth

4/5 Stars
Very helpful and easy to deal with and very organsied... Read more
9th Mar 2016 (8 years ago)

S Tayler

5/5 Stars
Very professional and quick to help. It was my first property to rent and they made it easy to understand everything. My Lettings Negotiator was Tom and he was fab and I moved in very quickly and easily. Would definitely recommend to anyone looking for a place to buy/rent.... Read more
Tenant
2nd Mar 2016 (8 years ago)

R Gardner

5/5 Stars
Outstanding. Very friendly and helpful. Would definitely recommend using this letting agency ... Read more
21st Feb 2016 (8 years ago)

B Holway

5/5 Stars
Myself and two friends have let a house from Gascoigne Pees. Our point of contact was Carly, who was always very friendly, professional and accommodating as we all work shifts so the whole process was disjointed on our part. I would let with them again. ... Read more
Tenant
18th Feb 2016 (8 years ago)

H Mckillop

5/5 Stars
Recently sold our house through Gascoigne-Pees and couldn't have been happier with the service. We were kept up to date throughout the whole process and all of the agents were willing to help. The photos looked great and we got an offer within the first Few weeks. A special mention to Ashley and Catriona who dealt with us on a daily basis but as mentioned the whole team was approachable and willing to look into any enquiry for us. Would definitely recommend them and use them again. ... Read more
Seller
6th May 2015 (9 years ago)

M Lech

4/5 Stars
I recently needed to rent a property at very short notice all the other letting agent's in Basingstoke 'added' me to their lists... Gascoigne Pees arranged viewings for the following day. I moved into a great property within 3 working days.. references done and tenancy agreement signed very professional and efficient ???? ... Read more
Tenant
29th Apr 2015 (9 years ago)
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