22nd Aug 2024 (6 weeks ago)
This company has taken over my properties from another Agent that ceased trading, i never agreed this and many times informed them that ill be managing myself, my tenants have been getting payment reminders, when i brought this up, Martyn said this was not true, well 1 month on ,another lot of payment reminders, remember this agent does not manage my properties, now they have taken the payment from 1 of my tenants and increased his rent without a section 13, for some reason this company thinks it can trade beyond the law, beware,, if this is how they treat someone who don't use their services, how do they treat the ones that rent or even let though them.unreal.
UPDATE..
Martyn Stampe of Frederick & Co Property services...
He has been sending rent demands to my tenants even though he doesn't manage the properties, this was all discussed in numerous emails and telephone calls throughout July.
He also said that my tenants were seeing things with getting reminders as he said he never sent them.
1 month on they get the reminders again, remember he has nothing to do with my tenants or properties, 1 of the tenants thought it was a new agency who was now managing, and paid the amount requested that was £50 over the set rent.
I spoke to Martyn yesterday and he admitted he doesn't manage the properties and that it was the tenants fault for paying him and the deduction was due to costs involved in collecting the money and resending the rest to my account, i then again said, you do not manage the properties, he admitted that and refused to refund the costs that he deducted.
Since then i have spoken to the Police and this is a criminal matter, as the tenant was deceived into thinking they are entitled to collect and increase the rent on my behalf.
so as you see, this very Smug Martyn thinks he can do what he wants..... Read more